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  • The Ritz-Carlton, St. Louis
  • All hotels in Clayton, Missouri, United States
All hotels in Clayton, Missouri, United States
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1 room,  2 adults 
Adults Children
Room 1:

The Ritz-Carlton, St. Louis - Clayton

38.648821, -90.331093
4.5 stars
100 Carondelet Plaza, Clayton, MO, 63105 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $239
available on 05/24/13
Price Match Guarantee
4.7 68 5

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    The Ritz-Carlton, St. Louis
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    Landmarks near The Ritz-Carlton, St. Louis

    • Forsyth Station Hotels - St. Louis 260 yards
    • Clayton Station Hotels - St. Louis 850 yards
    • U City Big Bend Station Hotels - St. Louis 1500 yards
    • Washington University Hotels - University City 1.1 miles
    • Richmond Heights Station Hotels - St. Louis 1.1 miles
    • All landmarks in Clayton

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    Overview of The Ritz-Carlton, St. Louis - Clayton

    Location.
    This Clayton, Missouri hotel is in a St. Louis suburb, within 2 miles of Washington University and the Componere Gallery. The St. Louis Art Museum and St. Louis Zoo are within 2.5 miles.

    Hotel Features.
    The Ritz-Carlton, St. Louis, has an indoor pool, a steam room, a sauna, and a fitness facility. There is also an on-site spa offering massages, body treatments including scrubs and wraps, and aromatherapy treatments. Business amenities include a business center, wireless Internet access, 10 meeting rooms with 2,610 square meters (29,000 square feet) of meeting space, and a technology helpdesk. The Ritz-Carlton, St. Louis has 2 restaurants, the Lobby Lounge, the Cigar Club, the Wine Room, and a ballroom. 24-hour room service is available.

    Guestrooms.
    Amenities featured in all 300 guestrooms include clock radios, slippers, complimentary newspapers, and iPod docking stations. Guestrooms have TV with premium cable channel(s) and pay movies. Business-friendly amenities include multi-line phones, desks, and voice mail. Wireless Internet access is available (surcharge). Balconies are featured in all guestrooms. Bathrooms feature bathroom phones, bathrobes, and designer toiletries. Cribs (infant beds) and rollaway beds are available (surcharge). All guestrooms at The Ritz-Carlton, St. Louis, are non-smoking.

    Image of The Ritz-Carlton, St. Louis, Clayton
    4.7 out of 5 Outstanding (68 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Nice Hotel, great service good breakfast buffet. Mix up with reservation between hotel.com and hotel on the breakfast option. I had paid for the breakfast... option, hotel didn't have record of this. I took my copy of the reservation and provided it on check out. If I hadn't would have double paid. BE CAREFUL by JR  from Chicago on 04/04/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $239
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe room

    Traditional Guest Room

    Executive Suite

    Club Room

    Club Executive Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pet policy - dogs and cats only
    • Pet maximum weight in lb is: 25
    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-out time is: noon
    • Check-in time starts at: 4 PM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Fireplace in lobby
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 18
    • Shopping on site
    • Smoke-free property
    • Swimming pool - indoor
    • See more facilities
      • Air-conditioned public areas
      • Meeting facilities size (feet) - 29000
      • Meeting facilities size (meters) - 2610
      • Number of meeting/conference rooms - 10
      • Number of restaurants - 2
      • Total number of rooms - 300
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Bathroom phone
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (surcharge)
      • Daily housekeeping
      • Designer toiletries
      • Extra towels/bedding in room
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • iPod docking station
      • Makeup/shaving mirror
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Refrigerator (on request)
      • Sewing kit
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Shoe shine
    • Spa services on site
    • Steam room
    • Tour assistance
    • Use of nearby fitness center (complimentary)
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
      • Parking garage
      • Secure parking
      • Valet parking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Grill - The lobby-level Grill offers classic American beef and seafood dishes in a comfortable club-like atmosphere. Open daily for dinner.

    The Restaurant - Specializing in Continental and American cuisine served in casually elegant surroundings. Open for breakfast, lunch, and a lavish Sunday brunch. Fitness cuisine, approved by the American Heart Association, is also available.

    Lobby Lounge - The Lobby Lounge offers light fare, cocktails, an extensive martini menu, a well-stocked sushi bar and live entertainment on the weekends. Afternoon tea is available Thursdays through Sundays.

    The Cigar Club - Decorated in rich leathers and mahogany furnishings with a special ventilation system, the Cigar Club is open to club members and hotel guests and serves light fare, specialty drinks, and a menu of more than 250 cigars. Located just off the lobby, between The Restaurant and The Grill.

    The Wine Room - This dining room, located inside the hotel's extensive wine cellar, seats 40 and is available for private parties. The decor includes a dramatic glass entrance, a gold-leafed floating ceiling, vineyard tapestries, an original mural depicting an Italian vineyard, and mahogany storage racks filled with the hotel's collection of more than 8,000 select labels and vintages.

    Complimentary coffee is available in the lobby each morning. 24-hour room service is also available.

    Recreation

    The Ritz-Carlton, St. Louis offers guests complimentary use of its 3rd-floor fitness center, which include free weights, treadmills, bicycles, stairclimbers and other cardiovascular workout equipment as well as an atrium-style 30' X 16' lap pool. A sauna and a steam room are located in both the men's and women's locker room, where a full complement of grooming supplies is also supplied. Swedish, sports, deep tissue and stone therapy massages are also available (surcharge).

    Hotel guests receive complimentary passes to the Wellbridge Athletic Club and Spa, about a block from the hotel. The gates of Forest Park, one of the country's largest urban parks, are 2.5 miles from the hotel. The hotel offers biking, walking, and jogging paths, ice-skating, a public golf course, handball courts, and many other recreational activities.

    The recreational activities listed below are available either on-site or near the hotel; fees may apply.


    • Aerobics nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Pilates classes/instruction nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Swimming on site
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 23 per person (approximately)
    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Fee for wireless Internet in public areas: USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 22 per day (in/out privileges)
    • Valet parking fee: USD 22 per day (in/out privileges)
    • Pet fee: USD 125 per stay
    • Crib (infant bed) fee: USD 35 per night
    • Rollaway bed fee: USD 35 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Clayton, Missouri, United States
      of
    38.648821, -90.331093
    Hotel coordinates:

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    Area map

    A short guide to Clayton

    The MetroLink’s Cross County Extension allows Clayton residents quick access to downtown St. Louis, Lambert-St. Louis International Airport, and the east side. Corporations call the Central Business District home, and shopping districts such as Clayton Triangle, Clayton Road, and the Shops of Clayton Row feature boutiques and restaurants.

    see all hotels in Clayton

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Forsyth Station - 300 yards
    • Clayton - 700 yards
    • Clayton Station - 800 yards

    0.50 - 1.0 mi

    • U City Big Bend Station - 1500 yards

    1.0 - 3.0 mi

    • Washington University - 1.1 miles
    • Richmond Heights Station - 1.1 miles
    • Saint Louis Galleria Mall - 1.3 miles
    • Brentwood Station - 1.5 miles
    • Componere Gallery - 1.5 miles
    • Skinker Station - 1.7 miles

    3.0+ mi

    • Lambert-St. Louis Intl. Airport (STL) - 6.7 miles
    • St. Louis Downtown Airport (CPS) - 11 miles
    • Spirit of St. Louis Airport (SUS) - 17 miles
    • Belleville MidAmerica-St. Louis Airport (BLV) - 29 miles
    All hotels in Clayton, Missouri, United States
    Reviews
    • All (68)
    • Business (6)
    • Romance (5)
    • Family (7)
    • Friends (2)
    • Other (48)
    4.7 / 5
    Outstanding

    Score breakdown (from 68 reviews)

    • 5.0
      (51)
    • 4.0
      (12)
    • 3.0
      (4)
    • 2.0
      (1)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.7
    • Comfort
      4.8
    • Condition
      4.6

    Reviews: Overall

    • <Previous
    • Page 1 of 2
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    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent
    "Good choice for visting Wash U"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice Hotel, great service good breakfast buffet. Mix up with reservation between hotel.com and hotel on the breakfast option. I had paid for the breakfast option, hotel didn't have record of this. I took my copy of the reservation and provided it on check out. If I hadn't would have double paid. BE CAREFUL
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    JR
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Wonderful location in Clayton"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a wonderful visit that could largely be attributed to the staff in the club room and the superb accommodations at the hotel. Everything was top notch. The club level food was fantastic as was the service. We would always choose to stay here in the future.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "completly worth it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service and perfect & comfortable rooms...we travel a lot and it is in our top three favorites. We only stayed one night because of a snowstorm but we can not wait to book a real stay there next time we travel. We would highly recomend.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Lisa
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was fabulous!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "The Best Hotel Staff!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was the best hotel experience I have ever had. Everyone who works at the hotel is ready to help you. I can't say enough about the quality of customer service and the superb staff.
    Genuine Expedia guest review
    Other trip
    Feb 3, 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Its the finishing touches that go a long way. When we got there the remotes to the TV werent working. Maintenance came and replaced batteries right away and was very pleasant while he was there. The next morning we went to make coffee and the coffee maker was broken. These are little things but can be a big pain and quite honestly something I wouldnt […] expect from a 5star hotel. But I will commend the staff from begining to end as being very nice and helpful. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Dec 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Great Stay in Clayton"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We booked for early Nov. because we were going to the McCartney concert. We had a great rate which included breakfast and valet parking. They comp'd us an upgrade when we arrived. The staff was very, very friendly and accomodating-nothing but the best. The hotel has everything and, is very clean, and in a pretty good location with easy access to downtown […] (15 minutes away). We were able to get a fridge and microwave in our room, and every room has a balcony. Overall, a great stay at a great, well staffed hotel! Cannot wait to go back! Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Bob
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Girls Getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is wonderful! Stayed their for a girls night away. We loved it so much we cancelled dinner reservations at a nearby restaurant and hung out in the Lobby Lounge enjoying a great band, drinks and sushi.
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    elle
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "The Ritz never disappoints!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have stayed at the Ritz many times for business in St. Louis and it never disappoints! This hotel is the best in St. Louis! The lobby is beautiful and the staff is top notch. Being able to have a great glass of wine and sushi without ever leaving the hotel at the end of a hard day is heaven. The rooms have been updated since my last stay and they […] have done an excellent job. Highly recommend this hotel! Read more
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "A great weekend stay at the Ritz-St. Louie"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful...could not have asked for anything better. Easy to find...accommodating staff...quiet and very clean room...maintains the very excellent reputation found in Ritz-Carlton hotels. So pleased to have found this opportunity on hotels.com. Thank you, thank you, thank you!
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    Donald
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "tango at the Ritz..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Aside from the fact that this is a Ritz... there is tango on Sunday nights... a free lesson followed by a few hours of dancing in the main lobby... a full service with Jessica taking very good care of the patrons... all in all, a great stay....
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Tony
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    enjoyed it - staff very helpful for the most part but housekeeping not responsive when request made twice
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice room and workout facility. Located in a very nice part of St. Louis.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was delightful in every way. I will definitely return and recommend!
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Ready to be pampered"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From the moment we pulled up for a getaway, employees ere helpful, attentive, and gracious without being cheesey.
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    3.0 / 5
    Good
    "Wonderful service though a bit old-fashioned"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    My stay was during July 2012. This hotel really excels in personal attention and warm, helpful customer service. The front desk team was always friendly and professional, and treated my accompanying daughter like a real VIP. The wagon filled with candy and children's guestbook were sweet touches. My room was immaculate with some smart furniture choices. […] While the beds were plush, the sheets could have been a little more luxurious. The property itself is classically styled with generous amounts of dark woodwork, Louis XIV inspired pieces, and china cabinetry. The combined effect of all these style choices ends up feeling a little outmoded, though. And then the elevators, that smell a bit like old shoes and take a small while to arrive at your floor, don't do much to shake off the dated vibe as they creak along floor by floor as you wonder just how old the property actually is... The thing is special about this hotel is the people. They are genuine, focused on attending to your every need, and consummately respectful. It's a stark contrast to some of the flashier, more modern luxury properties in town that may be a bit more chic and shiny, but are a little too "casual" in the customer service department. Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    R.Souppa
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "very nice hotel in great St Louis suburb"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Ritz Carlton is in a great location in Clayton, which is a really nice St Louis suburb near Forest Park (Worlds Fair), Washington Univ, etc. This is a super classy hotel with nice indoor pool, hot tub, and workout room. Thumbs up.
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Elegance"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    With the Ritz Carlton the elegance is in the details. A very enjoyable stay.
    Genuine Expedia guest review
    Other trip
    Jul 22, 2012
    Val
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent
    "Relaxing room, beautiful hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Beautiful hotel, gorgeous lobby and bar. Loved that the room was large! Quite, peaceful. The bed -super comfy, bathroom - gorgeous. Large plasma tv with lots of stations..We loved our room. On our second night I was going to take a shower. The room had been cleaned already that day by the housekeeper. When I looked in the shower it was filthy, hair, […] dirt, scum all over it. (My son had taken a shower that morning before the maid came). The housekeeper forgot to clean the shower. I was shocked at the filthy shower. I called the front desk and within 45 min they had someone come up to clean it. Problem #2 the shower drained at a snails pace so you are standing in dirty water from your shower, Does the Ritz not know that in this room there is a problem with the shower? Doesnt the housekeeper find this out every day when she cleans the shower and sees it doesnt really drain much? Lastly, problem #3-- the lamp by the had a layer of dust, as did the mirror right before the lamp. So all in all would I return? a Big yes because the room was so large, and quiet, and peaceful. AND, the staff,were very, very responsive, very attentive. My guess is it's a fabulous hotel with some problems with some of the housekeepers. Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    annette
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "A great place to stay !"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is our second stay at this hotel. Both times were great experiences. We chose to stay here originally, because of it's proximity to Wash.U. The hotel is high end without being over priced or snobby. Our room was spotless and the beds very comphy. The staff is what really separates this hotel from other "nice" places to stay. At check in we were […] given an upgraded room at no charge and after we returned from a walk about town,there was a hand written note from the front desk,along with some Fitz's soda and local potato chips. Every member of the staff we encountered were warm,friendly and engaging! If our son is accepted at school, we will definitely stay here for all visits. Read more
    Genuine Expedia guest review
    Other trip
    Jul 14, 2012
    Kurt
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent
    "Location is great!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I am very particular about cleanliness. I must say that the black mold around the soap bar holder and pink mold in the tile grout was not acceptable. However, room service was excellant. Housekeeping was very prompt when we requested robes and extra towels.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    Ritz Carlton
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jun 2012
    David M.
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved staying at the Ritz Carlton. Best hotel bed we've ever slept in. Rooms were elegant with marble, etc. Loved it.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    M & M
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    awesome
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    3.0 / 5
    Good
    "Mediocre for Ritz-Carlton"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    We went to St. Louis for the weekend to celebrate our daughter's birthday so that she could visit the American Girl Store. My wife and daughter took a taxi provided by the Ritz-Carlton valet to the store however when they were finished they could not get a taxi to bring them back to the hotel. My wife called the Ritz-Carlton explaining your situation […] to the vale and t they had been waiting an hour and a half. Valet sent a driver to pick them up. The Ritz-Carlton charged us $37 for the ride back to the hotel. We asked the concierge to waive the fee, she said that she did not have the authority that she would talk to the hotel manager. Later that day the concierge left us a voicemail that the hotel manager denied our request for a reimbursement because the taxi that was hailed by the valet at the Ritz-Carlton was not the taxi company with whom they have a contract; as if that is something a guest should be aware of? Furthermore the hotel charges for overnight valet are expensive and the neighborhood was completely dead with most of the stores and restaurants seemingly closed for the weekend. The balconies are tiny, not even big enough for a chair and the view is horrid unless you enjoy looking at expressways. The indoor pool is not family friendly and there is no outdoor pool. Next time we travel to St. Louis we will return to the Chase Park Plaza which is in a much better part of town with many more amenities for the same price. Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2012
    Allen
    US

    The Ritz-Carlton, St. Louis - Clayton
    3.0 / 5
    Good
    "Hotel was OK"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    The staff was nice and helpful. The condition of the hotel was not at all what we expected for how much we paid. We expected it to be really nice but it just seemed so old.
    Genuine Expedia guest review
    Other trip
    May 28, 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Overnight stay during road trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel. Great destination after stressful and tiring driving for 9 hours.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Evie
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Apr 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Awesome hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had stayed here before and loved it then. Was not let down in the least bit this time either. This is a beautiful hotel and the staff is great. Highly recommend it!
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Superb"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was very nice, food was amazing at the Lounge.
    Genuine Expedia guest review
    Other trip
    Mar 19, 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent
    "Missouri loss"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    all was very good.Room clean,Monica the bartender hot!
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "You can't go wrong!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice Ritz Carlton in a great location--walked to shops, dinner etc. Fun lobby lounge as well.
    Genuine Expedia guest review
    Other trip
    Jan 30, 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "You get what you pay for"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Typical Ritz Carlton experience. High quality rooms and gracious service.
    Genuine Expedia guest review
    Other trip
    Jan 25, 2012
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2011
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "Ritz, St. Louis"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel in great neighborhood. Large comfortable rooms.
    Genuine Expedia guest review
    Business trip
    Nov 6, 2011
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2011
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding
    "All hotels should be this nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My 17 year old son and I stayed here for a visit of Washington U. We were treated like kings. I can not say enough kind things of every staff member we encountered. Definitely the epitome of a luxury hotel.
    Genuine Expedia guest review
    Other trip
    Aug 18, 2011
    Kurt F
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent
    "Great Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great for the Price, location is outstanding,, much to do inside the hotel!
    Genuine Hotels.com guest review
    1 night romance trip in Jul 2011
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    4.0 / 5
    Excellent
    "still nice but..."

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    still great hotel but my room was not vacuumed. another little thing but I didn't bring slippers assuming that of course Ritz would have them. they do not. otherwise great neighborhood and property.
    Genuine Hotels.com guest review
    2 night trip in May 2011
    A Traveller
    US

    The Ritz-Carlton, St. Louis - Clayton
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2011
    A Traveller
    US
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