We had such an unpleasant stay in this hotel. The staffs need to be reoriented with how they deal with customers, sensitivity and respect should be in their vocabulary!Genuine Hotels.com guest review
"close to all must-see sights"
Room was very nice and big and CLEAN!. Beds were comfortable. Staff was very friendly. Location was very convient. Will stay here againGenuine Hotels.com guest review
"close to casino and awesome shopping"
The Hotel was in a great location. A walk across the street from the casino and just around the corner pretty much from awesome shopping. The Hotel itself was clean with coffee ready all day long and a breakfast bar available. I had an enjoyable time and ready to go back.Genuine Hotels.com guest review
Front desk was not friendly. Other than that the hotel is a good choice It is clean and the breakfast is adequate with a good choice of items. It is across the street from the casino.Genuine Expedia guest review
"Right across from the Casino"
If you need a convenient stop that is right by Harrah's Cherokee, this is your place. Staff is friendly, breakfast is utilitarian but free, and you are a short walk from the casino door.Genuine Hotels.com guest review
Hotel was clean and we had a great time. Two minute walk to the casino. Will definately be there again soon.Genuine Hotels.com guest review
we enjoy our stay and the people you employ are wonderfullGenuine Hotels.com guest review
"College drop off"
Very clean. Very nice staff! The pancakes were great! Good breakfast. The beds were a little to firm for me but everything else was great!Genuine Hotels.com guest review
"Center of town eazy to get around"
happy with hotel and won at the casino.Genuine Hotels.com guest review
met my needsGenuine Hotels.com guest review
"Great Hotel short walk to casino."
Decent room. Hotel is only a few block from Casino.Genuine Expedia guest review
"Across from casino"
Front desk staff friendly and inviting. Room was very clean, beds are comfortable. Casino steps away from hotelGenuine Expedia guest review
Very dissatisfied with the room. Housekeeping did not make up the room and when we called to ask about it, the front desk said " well what do you me to do about it"? There is no business centero we could not print directions to our destinationsGenuine Hotels.com guest review
Walking distance to casino - room was very clean - bedding was so comfortable my sister has ordered their pillows off the website - great breakfast spread (including the pancake spitter-outer machine) - Will stay againGenuine Hotels.com guest review
"Not a five star hotel but was a great stay."
Hotel was fine. Staff was friendly and helpful. Location was great....directly across the street from Harrah's. Breakfast was ample. I'd definitely return.Genuine Expedia guest review
"Good stay for the money"
Most people that come here don't stay in the room often because they are mostly at the casino anyways. The time I spent there was fine. The room was big enough, the bed was good and the water pressure from the shower was great. I would stay again.Genuine Hotels.com guest review
"Great hotel for vacation or business"
Hotel was clean and the staff was cooperative, and very friendly.Genuine Expedia guest review
Comfortable bed. Room was super clean. The only negative is I wish I had asked for a corner room (don't know why but corner rooms seem more quiet).Genuine Expedia guest review
"Newer hotel in area"
Hotle was newer then most in area. Rooms were clean. Front desk was friendly and helpful. Breakfast was better then most other hotels. Offered hot food and had a pancake machine instead of waffles. Would stay there againGenuine Hotels.com guest review
Staff was very nice but I was disappointed because I ask for rooms next to each other when I made the reservations but my mother in law was on the third floor and we were on the 1st.Genuine Hotels.com guest review
"Nice hotel for Casino patrons."
Clean, neat, and good service. Very good breakfast. Convenient to shopping and Casino.Genuine Expedia guest review
"walk to casino"
my room needed new mattressesGenuine Hotels.com guest review
we wanted to stay close to casino and we could walk there plus the staff was very helpful and friendly............the breakfast was very goodGenuine Hotels.com guest review
"Great hotel & location!"
Very clean room and eating area. Friendly and helpful staff! Great location. Reasonable rates, especially for a holiday weekend. Will definitely stay here again & highly recommend!Genuine Hotels.com guest review
"45TH ANNIVERSARY VACATION"
POOL WAS NOT KEPT UP WITH CIGARETTE BUTTS ALL OVER,AND SINCE WE HAVE A POOL THE INTAKE WAS NOT WORKING .WE DID NOT GET ANY SLEEP THE EVENING OF THE 27TH,AS THERE WAS A PARTY NEXT DOOR WITH DOORS SLAMMING AND LOUD NOISES.WE WOULD GO OUT AND LEAVE THE SIDE DOOR ON THE FIRST FLOOR,AND IT WREAKED OF SMOKE.HOWEVER,THE RULES SAY,THERE IS ONLY SMOKING ON THE […] THIRD FLOOR.HOW CAN THAT BE? THE SMOKE FROM CIGARETTES WAS DEFINITELY ON THE BOTTOM STAIRWAY.MY HUBBY IS SEVERELY ALLERGIC TO CIGARETTE SMOKE!DISAPPOINTED!. Read moreGenuine Expedia guest review
No refridgerators in the room. Not sure if it was a guest or staff that left a note under the coffee cups. Some front desk staff more truthful than others when it comes to recommendations.Genuine Expedia guest review
"Holiday Inn Express Cherokee NC"
This place is clean, conveniently located, wonderful breakfast, fantastic service here, simply awesome! I highly recommend this place to anyone visiting Cherokee!!!Genuine Hotels.com guest review
"close to other small towns and casino"
I have stayed at this hotel several times and it is convenient to several surrounding towns and to the casino. The rates on the weekend increase drastically compared to the weekday rates.Genuine Hotels.com guest review
"Convenient to Casino"
The reason we choose this hotel is because of its convenience in relation to being in walking distance to the Casino. The staff was friendly. Our room was clean, and the bed was comfortable. I would recommend this hotel.Genuine Hotels.com guest review
The "only" downfall I experienced was that the walls seemed a little thin. It might have been some really hard of hearing people next door who had their tv way too loud but either way it was kind of loud. We just turned our volume up and it canceled out fine. Everything else was to be as to be expected. I would stay again if I wanted to visit the casino […] across the street. Ps. I recommend driving from this hotel to the casino self park as opposed to walking across to it. The parking was free and easy and good access to the casino floor. Read moreGenuine Hotels.com guest review
Carolyn was extremely nice and great to work with.Genuine Hotels.com guest review
"Holiday Inn Express in Cherokee"
Our stay at The Holiday Inn Express was very nice. The staff was very friendly and the breakfast was very good. Even though there wasn't a microwave and refrig. in our room, we managed. I was surprised though they didn't have those amenities. I have never been in a hotel that didn't. Being across from the Casino was very nice as well. The weather was […] great that weekend and the walk across the street was pleasant. Also, the underground parking is very convenient as well. I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
they gave me a room when my reservations were messed up by another hotel in a last minute situation. for this i thank them.Genuine Expedia guest review
We had a great stay. Everyone was very nice and the breakfast they give with the room was excellant! Will stay there again as it was close to Harrah's. Thank you.Genuine Hotels.com guest review
"the holidayinn express in cherokee,nc"
very nice hotel room. staff was very friendly and helpful. very good breakfast buffet.Genuine Hotels.com guest review
"Holiday inn express Cherokee, nc"
The two front desk workers were dressed in street clothes jean and a blouse, looked unprofessional. The one lady had her cigarettes on the counter ad well. Did not feel welcome. They put me in the wrong room. When I checked out the next day, there was a fella at the guest side of the front desk. As i approached the desk I thought he was a guest waiting […] to check in. To my surprise he turned around and asked if i was checking out. Once again I could not tell if he worked there or not. Read moreGenuine Hotels.com guest review
"Florida to cherokee NC trip"
This hotel was totally empty in december, but i don't know why. it's very nice, clean and much nicer then a few other hotels nearby, one warning for this area. winter time alot of restaurants and attractions close for the season. or close early, the cherokee bear zoo is a must though. This hotel had a decent breakfast with a neat make a pancake machine. […] No waffle maker which i love at hotels. but its so nice here it didnt matter. don't hesitate to stay here. and we stay at alot of hotels and mostly marriott's so we think we know alittle about hotels. this is a nice one and directly across from casino Read moreGenuine Hotels.com guest review
We stayed in Cherokee for a night to gamble a litte and this hotel is across the road from the Casino. You could walk, or drive (we drove, less than 5 minutes to the parking garage). Staff was nice. Check-in & Check-Out was simple. This was actually our 2nd time staying in this hotel and we have been satisfied both times. First time was great & this […] time was as well, but if I had any complaint it would be that our room this time had no refrigerator. Read moreGenuine Expedia guest review
EVERYONE WAS SO NICE AND HELPFUL. BREAKFAST WAS GREATGenuine Hotels.com guest review
Our stay at this hotel was for convenient access to the casino, which it provided. I typically remember staff, but I don't for this hotel meaning they didn't go out of their way nor was their service poor. It was forgettable, as opposed to our stay at the Holiday Inn, Tunnel Rd, Asheville. We received nothing but smiles, and concern about our comfort. […] The beds at Cherokee were uncomfortable, and our bathroom floor was not as clean as I've experienced at other hotels. It also appeared that someones soft drinks fizzed on the wall, and had not been cleaned by the staff. However,this did not keep us from sleeping. Breakfast was nicely done, but overall the hotel was over priced. Read moreGenuine Hotels.com guest review
It was the loudest hotel I've ever stayed in. The people in the hall and the next room sound like they are standing next to you. The staff is great, the beds are comfy but you can hear everything going on around you.Genuine Hotels.com guest review
I have stayed at other HIE and a little surprised that this room did not have a small frig @ microwave.Genuine Hotels.com guest review
"Cherokee in the Fall"
Good place to stay in Cherokee. Google maps placed this in the incorrect location--this hotel is on the south side of Paint Town Rd near Harrah's Casino in Cherokee. It is a fairly new hotel as it doesn't show up on any satellite images in Oct 2011. Google maps street view shows it in the correct spot. If you don't want the continental breakfast, there […] is Pancake House right next door--a local IHOP/Waffle house knock-off. For a decent lunch or dinner, there is Prime Sirloin buffet on the corner of Casino Trail and Paint Tow Rd or you could cross the street to Harrah's. I highlight these two restaurants because they are within easy walking distance (<5 mins). If you need to visit a grocery store, <1 mile south on Casino Trail there is a Food Lion along with other restaurants. I was in a non-smoking room and the room had a lingering smoke smell like someone smoked in it sometime before I visited. Other than that, it was a pretty decent stay. HEI beds/pillows/etc are always pretty nice. Read moreGenuine Expedia guest review
I would recommend it to anyone.Genuine Expedia guest review
"Close but No Cigar"
A very nice, very comfortable, reasonably priced hotel that we will no doubt visit again. Note, however, that "across the street" from Harrah's is a tiny bit misleading. You will have to walk about 100 yards on the gravel berm to get to the cross walk that leads to the bridge that leads to the casino. If you're going to one of the restaurants in the […] hotel it's another long walk through the casino. The lights over the bridge and along the walk were out the night we were there. Also, know that as of Sept. 2011 Harrah's is still under construction no matter what they say! Read moreGenuine Hotels.com guest review
We are very satisfied with the service and the front desk. It is very reasonable and convinient and I would recommend to others.Genuine Hotels.com guest review
"not very impressed"
ground floor room very noisy from aboveGenuine Expedia guest review
"Clean and Great Service"
What you would expect from Holiday Inn Express. Nice, comfortable, and clean. The only negative was the pool was a little dirty.Genuine Hotels.com guest review
"Rested! Beds were very comfortable"
We don't see too much reviews about hotels beds. My husband and I have back problems the day after we slept on other hotel beds. No back or should pain. In fact, we actually slept real good. I was totally surprise. I didn't wake up once. Love the breakfast and the coffee? Wonderful... and I'm a serious coffee drinker ;) I think we found our hotel. […] Since we travel to Cherokee quite a bit like every other month, and stayed pretty much at all of the hotels in Cherokee. This by far was real good, I mean real good, the best beds. Our room very clean, everything was clean. Read moreGenuine Expedia guest review
"Nothing wrong with this one"
Except for needing to ask for additional towels since we had 4 to the room instead of 2 - nothing bad to say about this one... and we didn't mind asking for more towels... Better than a "continental" breakfast - so that was a big plus by comparison to other accomidations in the area.Genuine Expedia guest review
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