All hotels in Liverpool, England, United Kingdom
1 room, 2 adults
You can collect Welcome Rewards® nights hereRibblers Lane, Knowsley, Liverpool, England, L34 9HA, United Kingdom, ‏‎855-239-9222
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4.0 / 5Excellent

Score breakdown (from 110 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice hotel but away from center."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel but far from the city center. I f you have a car then it's very value for money.
Genuine Expedia guest review
Other trip Aug 27, 2013
Kate
GB
4.0 / 5Excellent
"Good hotel for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I have stayed at this hotel for 2 weeks on business and out of a lot of hotel nearby, the Holiday Inn Express is an overall nice hotel mostly for the price you can get a room for if you book in advance. The breakfast isn't great but you can live with that coz its one of the only hotel in the area that offers wifi internet for free IN YOUR ROOM, not just at reception woop woop. Room is very clean and I did feel relaxed when I stayed over.
Genuine Hotels.com guest review
4 night trip Jul 29, 2013
MTeeluck
GB
4.0 / 5Excellent
"holiday break 4days"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
Convenient, good breakfast, avoid rooms adjacent to firedoors they kept us awake for most of one night
Genuine Expedia guest review
Other trip Jul 23, 2013
A Traveler
GB
4.0 / 5Excellent
"Good price nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is not in the city central but it is comfortable for a good price and the breakfast and Wi-Fi are free
Genuine Expedia guest review
Other trip Jun 23, 2013
Porter
GB
4.0 / 5Excellent
"Good all round hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean with nice toiletries instead of usual small bar of soap. Double bed was comfortable with choice of firm or soft pillow. Sofa bed was not the best as the cushions didn't fit together very well. Luckily my daughter is quite short so was able to pull pillows down . We were also offered complimentary toiletries if we'd forgotten any which was a nice touch. Breakfast was good, no excuses for going hungry. Overall we would stay there again but would maybe ask not to be put next to young people who are off out for a night on the town.
Genuine Hotels.com guest review
2 night family trip Jun 14, 2013
Jue
GB
4.0 / 5Excellent
"Great hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely friendly staff nice clean room and comfortable bed
Genuine Expedia guest review
Other trip May 28, 2013
Jo
GB
4.0 / 5Excellent
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleasant hotel, the staff were helpful and friendly. The only negative was the limited full breakfast selection.
Genuine Expedia guest review
Other trip May 25, 2013
Sarah
GB
5.0 / 5Outstanding
"Great value stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Lost points for the windows having been left open - left the room very cold and unwelcoming on arrival. But otherwise conditions were faultless, and the complimentary breakfast was excellent.
Genuine Expedia guest review
Other trip May 20, 2013
A Traveler
GB
5.0 / 5Outstanding
"Cheap, clean and comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A lot of reviews don't seem real, they say 'wonderful location and amenities'. Knowing that this hotel was outside the city centre and all we wanted from it was a clean, comfortable and friendly atmosphere, we certainly got it. Thinking here about finding a negative - I can't. It fitted our bill perfectly. Breakfast was spot on, you maybe don't have the full english available but there was more than enough choice for the four of us. Some might say it's cheap and cheerful, i'd say it's cheap, clean, comfortable and enjoyable.
Genuine Expedia guest review
Other trip May 12, 2013
michael
GB
3.0 / 5Good
"Nice hotel, shame about the rubbish breakfast!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel itself was lovely. The Room was spaceous and well laid out and the bed was comfy with a choice of hard or soft pillows. Ample parking spaces and friendly staff. There was only one let down for me - and it was a big let down - BREAKFAST, or i should say lack of it. The cooked breakfast consisted of Sausage, scrambled egg and beans - no bacon, no hash browns. They were constantly running out of clean cuttlery, no bananas on the fruit section and things not labelled clearly. For the extra money, i will probably stay at the Suites across the road next time.
Genuine Expedia guest review
Other trip May 5, 2013
Jayne
GB
4.0 / 5Excellent
"Does what it says on the tin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The Holiday Inn Express is exactly as expected--clean, standard rooms with breakfast included. The bed was comfortable and the only complaint about the rooms was that it was very easy to hear other guests passing by down the corridor--but this is relatively common in big-box hotels. The location is great if you are travelling by car, but not if you are reliant on public transportation of any kind.
Genuine Hotels.com guest review
3 night business trip Apr 23, 2013
A Traveler
GB
4.0 / 5Excellent
"Mr I"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
good hotel nice staff all went well............................................................................
Genuine Expedia guest review
Other trip Apr 16, 2013
A Traveler
GB
2.0 / 5Fair
"Very dissapointing"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Check in was quick and given information about breakfast. When we got into the room the first thing I did was put the kettle on, one of the cups was filthy and I went sraight down to the reception desk to change it. The room had not been cleaned properley as there was a clothes tag on the floor.The cold water tap was faulty as was the window and people came in at 5am banging doors and waking us up. Breakfast was edible but the coffee from the machine was watery and being a coffee lover I couldn't drink it. There was also a group of people who were loud and using bad language in front of children who were with their parents having breakfast. I wont be staying at this Hotel again.
Genuine Expedia guest review
Other trip Apr 15, 2013
jayce
GB
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Perfect for our trip down
Genuine Hotels.com guest review
1 night trip Feb 16, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Breakfast a little dry,seemed to have cooked some time and stood
Genuine Hotels.com guest review
3 night trip Feb 4, 2013
John g
GB
4.0 / 5Excellent
"nice overnight stop of."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
could of been welcomed a bit more by the staff at reception.
Genuine Expedia guest review
Other trip Jan 27, 2013
nick
GB
4.0 / 5Excellent
"Crossroads"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This is a no nonsense, motel style facility (for those who can remember, it's like walking into the set of Crossroads). But if that's what you want, it works and it is run efficiently and professionally.
Genuine Expedia guest review
Other trip Dec 16, 2012
A Traveler
GB
4.0 / 5Excellent
"Clean, but really far away from the city centre"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Liverpool is way to far away from Knowsley. You will have to take the bus 19 or 14 to the city centre for about 40 minutes, and this is not a short time. However, except that, everything was so good. Their breakfast was nice and concise, and everyone was kind.
Genuine Hotels.com guest review
2 night trip with friends Dec 6, 2012
Jimin
GB
5.0 / 5Outstanding
"In the middle of nowhere"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Noise from the motorway was constant all night so ask for a room facing away from it. Apart from its no where near anything stuck in the middle of nowhere - I might have mentioned nowhere! price is too high for all-be-it a comfy room, in the middle of nowhere.
Genuine Hotels.com guest review
1 night trip Dec 1, 2012
vin
GB
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Very poor breakfast,no cutlery,cold food,staff couldn't cope
Genuine Hotels.com guest review
1 night romance trip Nov 17, 2012
A Traveler
GB
2.0 / 5Fair
"Awful!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Dirty bathroom, no,staff on reception always had to,wait, breakfast was served with cold beans and scrambled eggs, very disapointing
Genuine Expedia guest review
Other trip Nov 13, 2012
A Traveler
GB
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked last minute very good room, staff really friendly. Recommend.
Genuine Hotels.com guest review
1 night business trip Nov 4, 2012
Paul Y
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great but room was cold. Would stay again though.
Genuine Hotels.com guest review
1 night business trip Oct 31, 2012
A Traveler
GB
4.0 / 5Excellent
"Nice size room with Breakfast included"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Perfect for me as I was training just down the road. If I was away to see the sights and nightlife I would probably pay a bit more and stay nearer the city. You really need a car/bus/taxi if staying here. The free parking can help with decisions though.
Genuine Hotels.com guest review
1 night business trip Oct 21, 2012
A Traveler
GB
3.0 / 5Good
"get away with friends for birthday"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
we had an awful stay, we got to the hotel at 630pm and there was two people on shift in the whole hotel! we checked in fine eventhough my name was spelt wrong!! but as we got to our room we couldnt get in to the room because the lady on reception didnt activate it we went to her 3 times befor she could be botherd to make it upstairs and help us! when we fineally arrived in to the bedroom (1 double & 1 sofa bed) we said to the lady of reception where is the sofa bed? she replied, !you have to set it up your self" she then returned with the bedding and said to us she cant make it as its !not her job!!!! completly gobsmacked by the way we got treated by your staff and will not be staying again!!! apart from that my friend really enjoyed her birthday weekend in liverpool!
Genuine Hotels.com guest review
1 night trip with friends Sep 29, 2012
A Traveler
GB
5.0 / 5Outstanding
"Know the Area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff very friendly and helpful. Breakfast ideal for start of day. As i know the area buses are available from stops about 400yds away. But ideally you need a car get around if you are limited mobilitywise.Talking to other guests taxis were reasonable and so was the bar. Some good pub/restruants within easy driving distance.
Genuine Hotels.com guest review
2 night trip Oct 12, 2012
A Traveler
GB
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Over all not good Our bedroom window would not close properly. There was a roll of tinfoil on the floor under our bed when we got in. The hotel did not offer evening meals. There was no bread for breakfast on one morning, both mornings the food was cold. The staff were friendly & helpful
Genuine Hotels.com guest review
Business trip Sep 30, 2012
Carmel
IE
4.0 / 5Excellent
"OK for the buisness user"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Reasonable hotel, but there is nothing nearby, no shops, no bars, no restaurants. Its a good place for the buisness user but would probably be of little interest to others
Genuine Expedia guest review
Other trip Sep 16, 2012
A Traveler
GB
5.0 / 5Outstanding
"Ideal for our family get together"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was very good indeed.
Genuine Hotels.com guest review
1 night trip Jul 28, 2012
Dudley
GB
5.0 / 5Outstanding
"Three things to consider for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was clean and tidy. The breakfast spread was excellent and the variety was a pleasant surprise. The room was lovely and large and allowed us to have our 4yr old daughter on the extended sofa bed plus a travel cot for our 1yr old, with loads of room remaining. There were only 3 things that we were disappointed with - (1) we had a shower and no bath (with a young family this is not ideal). (2) We had a room that adjoined another and the neighbours watched TV until midnight which kept us awake - but this is not the hotels fault. (3) The 'double glazed' windows in our room were near to useless at keeping the road noise out - it was like sleeping on the hard shoulder of a motorway. Other reviews do say it is noisy so perhaps all rooms are the same (?). Except for these points the hotel was excellent.
Genuine Expedia guest review
Other trip Jul 5, 2012
Dean
GB
5.0 / 5Outstanding
"A nice friendly place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A very friendly place to stay very clean rooms all the members of staff i met were professional good at there work and so helpful and best of all being an early riser it's so nice to get a breakfast at six twenty in the morning ten out of ten is my score
Genuine Hotels.com guest review
4 night business trip Jun 25, 2012
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very pleasant except the beds were not very comfortable
Genuine Hotels.com guest review
1 night family trip Jun 25, 2012
A Traveler
CA
5.0 / 5Outstanding
"Has made me want to stay exclusively at holiday in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Two weeks of travelling and staying in a different hotel each night is the basis of comparison for this stay. I have to say: I found the staff and service EXCELLENT! There was absolutely no issue with the room, breakfast was enjoyable, and the ability to sit in the lounge after check out time (until I received a call from friends to know where to meet them) - was the icing on this very enjoyable stay... I enjoyed it so much, I will definitely be checking holiday inn availability before any other hotels - and hope they are all up to the standard of this one.
Genuine Hotels.com guest review
1 night trip Jun 17, 2012
Donna
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very good value. Breakfast was impressive for the cost and we were 5 mins from Knowsley safari park. Would definitely stay there again.
Genuine Hotels.com guest review
1 night family trip Jun 2, 2012
A Traveler
GB
2.0 / 5Fair
"Nothing nearby"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Closest pub is more than a mile away making it necessary to take a taxi at all times. No lunch or dinner served at the hotel, you have to order from two specific takeaway places which serve things like kebabs, burgers, pizza and curry. Hardly the kind of food you want to be eating on a three night stay. These takeaway places apparently only open at 4pm making them unsuitable for lunch anyway. I'd avoid staying here if at all possible unless travelling by car.
Genuine Hotels.com guest review
3 night business trip May 28, 2012
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
We would stay their again. Ideal location for Martin Mere Wildfowl & Wetlands Trust Centre. For the price it was very good value.
Genuine Hotels.com guest review
2 night trip May 24, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"OK hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Ok stay.
Genuine Hotels.com guest review
2 night family trip Jun 23, 2014
Jouni
FI
3.0 / 5Good
"Langt fra Liverpool"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotellet er bra ,men allfor langt borte fra Liverpool by.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
NO
4.0 / 5Excellent
"Bra hotell, men ligger et stykke utenfor byen."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Oppholdet var fint. Hotellet hadde alt man trenger, men beliggenheter trekker noe ned.
Genuine Hotels.com guest review
2 night trip Feb 7, 2014
A Traveler
NO
4.0 / 5Excellent
"Mit dem Auto gut zu erreichen"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Ordentliches Hotel mit dem zu erwartenden HIE-Standard, schöne geräumige Zimmer, alles in gutem Zustand. Schon etwas von Liverpool entfernt, mit dem Auto aber schnell zu erreichen und verkehrsgünstig gelegen (Autobahn und A-Straßen direkt am Hotel). Frühstück auch recht gut und das Buffet wurde bis unmittelbar vor Ende der Fühstückszeit immer wieder aufgefüllt.
Genuine Expedia guest review
Other trip Aug 31, 2013
A Traveler
DE
3.0 / 5Good
"Normales Holiday-Inn"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
normales 3*-Holiday-Inn-Hotel, normal großes Zimmer, Frühstück ok, Parkplätze ausreichend vorhanden, kostenlose WLAN im Zimmer verfügbar, etwas sehr weit ab vom Schuss (nur mit PKW zu empfehlen, relativ laut auch bei geschlossenem Fenster (direkt an einem großen Kreisverkehr mit 5 Straßen gelegen)
Genuine Expedia guest review
Other trip Aug 20, 2013
A Traveler
DE
5.0 / 5Outstanding
"Estupendo hotel familiar."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Cerca del centro de Liverpool; tranquilo; personal agradable y amable. Los problemas puntuales que han surgido (2) los han solucionado con rapidez, eficacia y satisfacción.
Genuine Expedia guest review
Other trip Aug 7, 2013
Carolina
ES
4.0 / 5Excellent
"Rimelig og nytt, i landlige omgivelser"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
God service, god frokost. Men var ikke klar over at hotellet lå såpass langt ute på landet, og at det ikke var så god bussforbindelse fra sentrum til hotellet om kvelden.
Genuine Hotels.com guest review
1 night trip Nov 3, 2012
Geir Magnus
NO
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
3 night business trip Feb 22, 2015
Ida
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
S L
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 24, 2014
darren
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Oct 5, 2014
mark
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Aug 26, 2014
Raul
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews