All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1811 Ala Moana Blvd, Honolulu, HI, 96815, United States of America, ‏‎855-239-9397
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 102 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.1
  • Comfort
    4.5
  • Condition
    4.2
  • Neighborhood
    4.0
  • < Previous
  • Page 1 of 3
  • Next >
4.0 / 5Excellent
"Excellent family hotel"
Perfect for a family, excellent location, beautiful property.
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
6 night family trip May 23, 2015
Susan
US
5.0 / 5Outstanding
"Beautiful resort!"
We stayed at the Grand Waikikian for nine nights in Feb. We had a two bedroom suite. The room was perfect for our family and very clean and comfortable with exceptional views. The resort is amazing! The pools are great, shopping and restaurants are all walking distance. We ate at Fresco an Italian restaurant there and it was delicious. We would stay at this resort again!
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
1 night family trip Feb 27, 2015
Stacey
US
5.0 / 5Outstanding
"Beautiful hotel/resort close to the beach"
I loved every minute of my stay. Didn't want to leave
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
Other trip Mar 3, 2015
A Traveler
US
3.0 / 5Good
"Didnot get what was reserved."
RESERVED AND PRE PAID FOR OUR ROOM IN DECEMBER 2014. WHEN WE CHECKED IN WE WERE TOLD WE WOULD HAVE TO TAKE AN ACCESSIBLE ROOM? BIG MISTAKE. ROOM WAS VERY STARK. TERRIBLE FURNISHINGS
Genuine Expedia guest review
Other trip Feb 2, 2015
Tom
US
3.0 / 5Good
"Waikiki Experience"
Good bu but pricey hotel at Waikiki beach. Rooms are clean and functional however, partially out date furniture does not reflect the high-end price. Everything including dining, tours, parking, rentals and other services in the Hilton village is about 50% more expensive compared to the rest of Waikiki beach. In particular, dining opportunities in the village are over priced and significantly below average in quality. Food at the Tropics bar was not eatable with fish arriving with smell and in dark gray color.
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Honolulu. Grant M. Nouchi, Assistant General Manager
Other trip Jan 4, 2015
Polar Bear
US
4.0 / 5Excellent
"In the middle of it all!"
Great location in the middle of the busy part of the island. Close to several beaches (Waikiki always crowded and fun), upscale stores and shopping mall, restaurants, nightlight is within walking distance. Really a walkable area with convenient trolleys for quick rides as well as tours. Such friendly service and the weather is God sent. The southern part of the island is bustling, the eastern side has beautiful more quiet beaches for snorkeling and families, and the North Shore, lots of undeveloped oceanfront for surfers. A lovely vacation place.
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Honolulu. Grant M. Nouchi, Assistant General Manager
Other trip Nov 20, 2014
PJ
US
5.0 / 5Outstanding
"Paradise"
From the gorgeous views, spacious rooms, and friendly hotel staff, this hotel has it all! Enjoyed my stay tremendously. I can't wait to come back!!!
Genuine Hotels.com guest review
2 night trip with friends Jun 5, 2014
Kim
US
5.0 / 5Outstanding
"Wonderful place to take a family"
We spent 3 days here in a 2 room suite. It was a little tight in the room, but since we spent most of our days on the grounds, no seemed to mind. The property is beautiful and the staff attentive. The pools are plentiful, but do tend to close a bit early or for wedding receptions Our only concern was a slight pressure from some of the staff to consider joining the hilton timeshare.
Genuine Hotels.com guest review
3 night family trip Jun 4, 2014
Mark
US
5.0 / 5Outstanding
"Great hotel"
Aside from the slow shower drain in our room. The room allowed my family of 5 to fit in comfortably. We stayed in a 2 brdm suite. The washer and dryer were a major bonus since we hit the island beaches and hotel pool daily. Fully equipped kitchen was more then what we needed but an extra bonus. We would love to stay here again.
Genuine Expedia guest review
Other trip May 28, 2014
Rachel
US
5.0 / 5Outstanding
"Great stay!"
This hotel was great, they gave me a room upgrade at no extra cost. The room was awesome!
Genuine Hotels.com guest review
2 night family trip May 24, 2014
David
US
5.0 / 5Outstanding
Our stay at was awesome everybody was very hospitable and welcoming! Our concierge Brandon was great! We got ready for our late flight out in the 8th floor lobby which was very convenient. Overall very happy with our stay!
Genuine Expedia guest review
Other trip May 21, 2014
Stephanie
US
5.0 / 5Outstanding
"Paradise in Paradise"
We had a great vacation in Hawaii. The room was outstanding and we had a gorgeous view on the 27th floor. The staff was attentive and worked with us when we asked.
Genuine Expedia guest review
Other trip Apr 22, 2014
Paul
US
5.0 / 5Outstanding
"Great hotel for kids, kid friendly lagoon"
Stayed 4 days, lots of great activities for kids in lagoon, pattleboard, kayak, snorkeling in 4-5 foot lagoon. Great area, very nice hotel. Activities are pricey but good. Hotel pool also nice.
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great family vacation spot"
A great spot for a family vacation. Lots of options for food and recreation on site, including pools, ocean beach, and own lagoon for various water sports. Rooms clean and spacious. Staff friendly and helpful. Parents and kids all enjoyed and would definitely go back.
Genuine Hotels.com guest review
5 night family trip Mar 9, 2014
Gary M
US
5.0 / 5Outstanding
"Perfect Location!!!!"
This is our second time staying at this resort. This time we stayed in the Grand Waikikian tower,with the comforts of home. Nice two bedroom suite with two bathrooms,balcony and full kitchen. Looks just like the website photos.
Genuine Expedia guest review
Other trip Mar 9, 2014
cp
US
4.0 / 5Excellent
"Nice hotel close to beach"
Nice hotel close to beach. A little expensive............................................................
Genuine Expedia guest review
Other trip Feb 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful property"
Friendly staff, nice accommodations,centrally located.
Genuine Hotels.com guest review
2 night family trip Jan 15, 2014
A Traveler
US
2.0 / 5Fair
"Nice facility but poor room condition"
great facility with pools, lagoon & fireworks but that's it. When we checked into our room, there were a lists of problems: 1. Missing remote control got a TV 2. All drawers in the dresser were broken, some couldn't close, some couldn't open 3. The oven was broken 4. The light about the stove was broken 5. The above the dinner table was broken 6. The dinning table was rocking back & forth, we had to put some magazine underneath to avoid spilling 7. Very dirty, the night stands, tissue holder, toilet paper holder were very dusty. We were not doing white glove examination but it was so obvious 8. Got confronted & harassed by a homeless inside the hotel property, didn't feel too safe after that Wondering if house keeping has a check-list when they clean the room. Complained to hotel mgr & most of the problems got fixed but offered no compensation at all. Won't come back unless they figure out how to treat their customer right. We make regular trips to KOA, and their peak rate was about 1/2 of what we paid for this facility but it was much better maintained. This building that we were in, it's only 4/5 yrs old but the inside our room looked really run-down.
Genuine Expedia guest review
Other trip Oct 13, 2013
AML
US
5.0 / 5Outstanding
"Best Hotel EVER!!!"
Truly I can not complain at all. Our stay was fabulous! Only downside, if you could even call it that, is when you call the concierge. It rings for a while before someone picks up. THAT'S IT! The called me before arriving to see if I needed anything special which was wonderful. Recommended the Paradise Cove Luau which was phenomenal! This hotel is located in the Hilton Hawaiian Village which is 7 hotels, 6 pools (I think), Spa, Gym, and about 90 some stores and restaurants. You truly don't even need to leave. They offered a wheelchair for the premises for my mother or would call and get us one if need for off premises during our stay. I can't stress enough how great this place is. The pools are awesome especially the new one with the slides and jacuzzis. Warm beautiful water and a fun lagoon with activities. Lovin it! If ever I return, this will be the place I stay again.
Genuine Hotels.com guest review
6 night family trip Mar 2, 2013
John
US
3.0 / 5Good
"Grand Waikikian - great location, poor service"
We've been coming to the Hilton Hawaiian Village since 1983. In recent years, the service (especially the front desk service) has declined dramatically. They seem to not care about customer service or satisfaction - very little aloha here. We were also surprised how poorly maintained the room was. This was our 3rd or 4th stay at Grand Waikikian (we've been staying here since it was newly built a few years ago) and the rooms are aging noticeably. There were dirty scuff marks, dings and chips on many walls, and chipped/peeling veneer on the kitchen cabinets and dining table. Nothing awful, but at this price point, we expected more. The complex also shuts down its fanciest (Paradise) pool early (7 pm), and another that remains open (Tapa pool) has no towel service in the evening. This hotel used to feel special, with lots of aloha. No more. I wish the Four Seasons could take it over and bring in new management, but it's Hilton's landmark Hawaii property, and they probably would never sell.
Genuine Hotels.com guest review
5 night business trip Feb 13, 2013
Joseph Yang
US
5.0 / 5Outstanding
"Awesome"
Loved it the staff and surroundings was aqesome we loved Jessie. J he was awesome just wish we could had stayed longer
Genuine Expedia guest review
Other trip Oct 16, 2012
Teri
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great group towers-lots facilities & entertainment"
Well established group of accomodation towers with stores, facilities & entertainment, right on the beach. Half way between major shopping centre & Waikiki (restaurants & shopping). Highly recommend.
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
Other trip May 17, 2015
phil
AU
4.0 / 5Excellent
"Condo style hotel room"
Not enough staff no one ask if we need help for luggages or tell you where to check it so confusing there property is too big but building don't have own gym . Need to walk to different building for Gym and pool and gym don't open 24 hours it closed early . Saying partial ocean view room but can't see ocean until walking outside on balcony . No bottle water in suite we have to buy our own for that kind of pricing should at least give couple bottle of water for welcome gift . It is nice to have washer & dryer in room but washer took so long to wash and dryer took more than 2 hours to dry a load of laundry . Waste so much energy don't know why they work so slow . Free wifi is good ! Location is ok but a bit far to walk to Waikiki . Have beautiful beach we like that and close to Ala Moana shopping mall we like that too . It is a pretty good hotel we like the room size it is fair value on what we get .
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. Grant M. Nouchi Resort Director
3 night family trip May 2, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great family accomodation"
Great six room for 2 adults and 2 children who slept on the sofa bed. Children said the sofa bed was extremely comfortable. Washing machine and dryer in room fantastic. Only negative is there is no view from balcony.
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
We are thrilled to hear you and your family had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Grant M. Nouchi, Assistant General Manager
5 night family trip Jan 14, 2015
j
NZ
4.0 / 5Excellent
"Beautiful hotel in a convenient location"
This was a beautiful hotel with wonderful facilities, close to the beach, with many pools on the property. As a part of the Hilton Hawaiian Village, the property was VERY busy, however the Grand Waikikian is a little distanced from all that so fairly peaceful. It was a struggle at times finding a spot near the pool as it was so busy, but I think this is the case for all Waikiki hotels. This was a great location, removed from the city centre so not hectic 24/7, but close enough to walk or catch the trolley. It was also only 900 metres away from the fantastic Ala Moana shopping centre, so definitely can recommend this hotel not only for its facilities & the great Friday night fireworks, but also its proximity to shops.
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Grant M. Nouchi, Assistant General Manager
Other trip Oct 19, 2014
Hilkka
AU
5.0 / 5Outstanding
"Perfect vacation"
Had a great time relaxing in the beautiful hawaiian weather.
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your wonderful review. We are thrilled to hear that you have a perfect, relaxing vacation while staying with us. Grant M. Nouchi, Assistant General Manager
Other trip Oct 7, 2014
A Traveler
AU
5.0 / 5Outstanding
"Fantastic Everything"
This hotel is situated in a fantastic location, close to the serenity of the beach & walking distance to the shopping centre. The service is second to none & facilities are tremendous. Great for couples, families or business travellers. I will certainly be returning.
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we are so happy to hear our service and amenities will make us your first choice for accommodations the next time you travel to Honolulu. Grant M. Nouchi, Assistant General Manager
Other trip Sep 30, 2014
bessie
AU
4.0 / 5Excellent
"Good hotel in great location"
Highly recommend the hotel. Staff could be more friendly and organised
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. We’re sorry to hear you had issues during your stay with us and want you to know this is not the type of experience we aim for our guests to have during their stay. We have passed this feedback on to the appropriate departments for correction. We hope you’ll give us the chance to make it up to you in the future should your travels bring you back to Honolulu. Grant M. Nouchi, Assistant General Manager
3 night business trip Sep 20, 2014
JR
AU
5.0 / 5Outstanding
"Luxury apartments in a beautiful resort setting"
Beautiful grounds, lots of activities and close to great shopping and restaurants. Apartments were comfortable, large and well appointed
Genuine Hotels.com guest review
2 night family trip Jul 16, 2014
Hercule60
AU
4.0 / 5Excellent
"Total accommodation facilities"
Great place but I hated it! Fantastic location for Japanese tourist but I would recommend people with young people stay elsewhere along Waikiki beach strip where things are more fun/normal.
Genuine Expedia guest review
Other trip Jun 19, 2014
rob
AU
4.0 / 5Excellent
"Nice hotel in very good location"
Traveling with two kids one of them is only 8 month old will be very hard to stay in a hotel room so we where lucky to find this village with so many pools and entertainment available and the room itself very spacious
Genuine Expedia guest review
Other trip Jun 8, 2014
peter
AU
4.0 / 5Excellent
"Lots of space for a family of 4."
We stayed in a 2 bedroom apartment and it is the best money we spent. There was a lot of space for a family of 4 and the deco was lovely. It was our first time in Hawaii and on the website all the hotels look very dated. I was pleasantly surprised by Grand Waikikian.
Genuine Expedia guest review
Other trip Apr 29, 2014
Deetz
AU
3.0 / 5Good
"Great hotel - shame we didn't get resort view room"
Great hotel with superb facilities. We paid for a resort view room BUT upon check in were told no such room exists and expedia description of the room was incorrect. As wed paid more for a room with a view we were dissapointed that we had a dark room 5 floors up overlooking the main road . I asked to be moved but hotel had 99% occupancy so they couldn't move us. What a bad start to our holiday. In fairness we contacted expedia and they did refund us for one nights stay however as is spent so much time researching the best rooms to book I was annoyed that we could not be better accommodated Otherwise hotel is fantastic - close to everything and staff are very friendly.
Genuine Expedia guest review
Other trip Apr 24, 2014
Lysa
AU
3.0 / 5Good
"Ok Stay"
Was disappointed with the fact that people reserved pool lounges. Also the lounges an sun umbrellas on the beach and lagoon should be complimentary. There are people travelling from around the world to stay here and it is unreasonable for them bring their own umbrellas and sun lounges.
Genuine Hotels.com guest review
5 night family trip Apr 15, 2014
A Traveler
AU
5.0 / 5Outstanding
"Perfect suite for parents with kids"
Very nice hotel. Only real issue was one of the elevators was out of commission the whole of our week stay making some queues to get up to our room somewhat lengthy. But perfect suite for parents. We moved our infant around so she could get sleeps in rooms with closed doors while we could still use the rest of the space. Decent size too.
Genuine Expedia guest review
Other trip Mar 10, 2014
Adam
AU
3.0 / 5Good
"Solid performer. Could do better"
Bathroom looking tired. 4 star experience
Genuine Expedia guest review
Other trip Jan 29, 2014
Peter
AU
5.0 / 5Outstanding
"clean Friendly hotel close to beach"
We stayed for 11 nights through Christmas and New Years at the Grand Waikikian by Hilton and were absolutely pleased with the friendly staff and cleanliness of the resort. The Lagoon that the resort has is an absolute blessing for the kids to play in and we would stay out most of the day enjoying this along with the pool slides. It may not be right in the middle of Waikiki beach but i think this was a good thing now looking back and its only a 5-10min walk or a $8- cab ride. Definitely will stay there next time again
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
AU
5.0 / 5Outstanding
"Fantastic. A Great Stay"
Fantastic Hotel. Great for families. We stayed at the Grand Waikikian in June 2013 in a two bedroom condo. The facilities of the room were great, from free WiFi to a fully self contained kitchen. The condo comfortably accommodated for 2 adults and three children, with the provisions to sleep up to 8 people in four beds. The staff were very friendly, always greeting you with a smile and always willing to help. The facilities were great, with food shops within the resort, four swimming pools with one specially for the kids with water slides. Local restaurants where great, accommodating for families without an issue and at a reasonable cost. This was our second stay at this resort, and will be happy to stay there again.
Genuine Expedia guest review
Other trip Jun 25, 2013
Mark
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"快適ステイ"
年長、小2の息子たちと夫婦の4人で1ベットルーム(1ベット)を利用しました。 子どもたちは早く寝るのでベットルームに寝かせて、大人はソファーベッドに寝ました。 思いの外ソファーベッドでもちゃんと眠れました。 床は裸足でいると汚れるのでスリッパを持参したほうがいいと思います。 部屋に洗濯機があるのは便利で、プール上がりの水着もすぐに脱水できるし、持って行く着替えの荷物が少なく済んで助かりました。 出かけるときにスイッチオンして行けるのは部屋付きならではですよね。 備え付けのキッチン設備は一通り使ってみました。 大鍋を沸かすのはHighにしてもちょっと時間がかかりますが、オーブン、電子レンジ、食洗器、ディスポーザーも便利でした。 部屋に備え付けられているはずのマニュアルがなく、オーブン以外は何とか使えましたが、オーブンの使い方が分からなかったのでレセプションに貰いに行きました。 英語が分からない方はマニュアルがないと使いこなすのは厳しいと思います。 一番最寄りのスーパー、フードパントリーはABCマートと同じくらい高いし、野菜は新鮮ではありません。 それならもっと近いABCスパレットを利用したほうが便利です。(モダンホノルルの向い) サウスベレタニアのフードランドもしくはセーフウェイまで行けば新鮮な生鮮食品が買えます。 生鮮品でないものはウォルマートが断然安いし品揃えが豊富です。 キッチン付きだと部屋でリラックスしてご飯やそうめんが食べられるのでとても良かったです。(テーブルが高いので年長の息子はかなり食べにくそうでした) ただし食器が少ないので使い捨ての椀状の容器を持って行くと役に立つと思います。 ワイキキアンはタイムシェア物件なので利用しているのはほとんどがメンバーの方ですが、メンバーでなくても到着日と出発日はコンシェルジュにカードを貰うと8Fのラウンジを利用できます。 飲み物も自由に飲めますし、フライトまでシャワーを浴びたりゆっくりできるので大変良かったです。 ホテルのプールや魚がいるラグーンも楽しみましたが、ヨットハーバーの先のビーチがとても透明度が高いうえに魚やカニ、ナマコもいて、子どもたちは夢中になって磯遊びをしました。(リーフシューズは絶対に持って行ったほうが安心して楽しめます) 水中は岩が多いので泳ぐのには向きませんが、遠浅で子どもも安心してサーフィンのレッスンを受けることができました。 一昨年はアウラニに4泊しましたが、今回のほうが満喫できたような気がします。 また行きたいと思える素敵な旅になりました。
Genuine Hotels.com guest review
4 night family trip Jul 30, 2015
KAZUKO
JP
5.0 / 5Outstanding
"大満足でした。"
1歳の子どもを連れての家族旅行でしたので、子どもの食事が作れるようにコンドミニアムで滞在先を探していたところ、こちらのサイトでワイキキアンを見つけました。宿泊しようを決めた理由は、室内に洗濯機、乾燥機があることと、キッチンに炊飯器が備わっていること、プール施設が充実していることでした。 実際、宿泊してみての感想は大満足でした。 <ホテルについて> *室内はとても綺麗でした。 *シティビューのお部屋でしたが、ラナイに出ると海を見ることができました。 *目の前は比較的交通量の多い道路ですが防音ガラスのためとても静かでした。 *キッチンはIHです。全てのものが揃っているので料理はなんでもできました。強いて言えば箸類が何もないので、菜箸や、割り箸が必要な方は持参すると良いです。ご飯も毎日炊けました。 *洗濯機、乾燥機も新しいドラム式で使いやすかったです。洗剤も持っていかなくて大丈夫です。 *食器洗い洗剤はミニボトルのもの、食器洗い用スポンジは新しいスポンジ、食器洗浄機の洗剤は食物性の環境に優しい無香料の洗剤(1回使い切りのが2個)、洗濯洗剤は環境に優しい無香料の洗剤(1回使い切りのが2個)、最初に置いてありましたが、無くなった物は毎日お掃除に入ってくれる時に継ぎ足して置いてありました。 *ベビーベッドを2台借りましたが、1ベッドルームツインの寝室に2台入りました。 <立地について> ワイキキのメインストリートまでベビーカーを押しながら歩いて行けました。20分くらいだったと思います。 アラモアナショッピングセンターまでも歩いて15分くらい、その先のドンキホーテーまで歩けました。20分くらい。 ホテルから徒歩、5分くらいのところにfood pantryというスーパー(グロッサリー)があるので、買い忘れた物など歩いて買いに行けます。おむつなど雑貨から、生鮮食品、お弁当、ドーナッツ、飲み物、お酒類などなんでもあり、とっても便利でした。 ヒルトンビレッジ内(ホテルやコンドミニアムなど6棟からなる)には、たくさんのレストラン、お土産店などのお店があり、プールがあり、ラグーンがあり、週末は花火があがり、ビレッジ内だけでも十分たのしめました 小さな子どもがいたので、遠出の観光などはできなかったので、のんびりするには最高の場所でした。 また、行く機会があれば用途に応じてホテルやコンドミニアムなど使い分けながらもヒルトンビレッジ内に宿泊したいと思います。
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 Grant M. Nouchi Resort Director
6 night family trip May 7, 2015
Mayumi
JP
5.0 / 5Outstanding
"小さな子供と行くには申し分無い宿泊施設"
1歳と4歳の子供と宿泊しました。 部屋は広くて、よく動き回る我が家の子供にはピッタリ! バスタブも想像以上に大きく家族4人でもゆったり入る事が出来ました。 コンシェルジュの方も日本後が出来る方が多くとても親切。 妻の評価も高くタイムシェアも日本に帰国後、購入しちゃいました笑。
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
Other trip Apr 21, 2015
DAISUKE
JP
5.0 / 5Outstanding
"子連れには最高の宿泊環境"
7泊9日の旅程、4名で1BEDの部屋に宿泊しました。 子連れ(2歳児と8カ月の乳幼児)でしたので室内に洗濯乾燥機が完備されている部屋を探していたのでまさにうってつけ。子供がいるとどうしても洗濯物が多くなりがちですのでGOOD! コンドミニアムでも室内に洗濯乾燥機がなく、共用コインランドリーの物件が多いのですがワイキキアンは部屋に完備ですので、洗濯機に放り込んで遊びに行けるのは助かりました。 ツインのタイプの部屋でしたが試しに、リビングのソファーベッドを広げたところかなりしっかりとしたソファーベッドに変身致しました。今回は大人2人+子ども2人でしたが、大人3人+子ども2人位ならば十分に快適に過ごせるお部屋でした。 キッチン用品も諸々揃っていますが、キッチンで料理する方は食器はそんなに多くないので紙皿と割り箸程度は持って行った方が無難です。 今回持ち込んだもの ・割り箸(スプーン・フォーク・ナイフは備え付け有) ・紙皿(ご飯御みそ汁用と丸皿) ・食洗機用洗剤(2回分くらいは備え付け有) ・洗濯用洗剤 離乳食等も作りましたが、キッチン設備も非常に充実しておりまったく問題ありませんでした。
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 Grant M. Nouchi Resort Director
7 night family trip Mar 4, 2015
yoshiki
JP
4.0 / 5Excellent
"快適コンドミニアム"
全体的に古い印象がありますが、気持ちよく滞在できました。 ただタワーやコンドミニアム棟がたくさんある規模が大きいホテルのわりにプールサイドが狭く、デッキチェアーが早朝から満席になってしまい、あまり利用できませんでした。 Luauの食事はあまりおいしくありませんでしたが、太巻きは具もかんぴょう・しいたけ・卵・きゅうり等日本的なものでした。 ホテルと提携のタクシーがあり、日本語デスクもあるので、空港に到着後連絡して格安の一定料金で送迎してくれるので安心でした。毎日部屋の掃除とタオル交換をしてくれたので快適でした。 部屋の備品(洗濯機・乾燥機・食器洗浄機等)の日本語ガイドがあって助かりました。 日本語スタッフも親切でした。
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 Grant M. Nouchi Resort Director
6 night romance trip Feb 25, 2015
A Traveler
JP
2.0 / 5Fair
"部屋の広さ"
申し込みの間違い。2LDKを頼まねばならないのに 1LDKになっていた。 それにしてもトイレ・洗面・シャワーが1室では4人の利用が不便。別々に区切らないと・・・ 次回は間違いなく予約しますが、2LDKならばこんなことないでしょう。 それと 2階の店はカード支払いが出来ない、暗証番号は忘れているので、何時もサインにて済ませていた。今回は駄目。 他の店へ行かねばならない。 ホテルの方に宿泊がよいか?或はホテルを変更するか。 お願い!!!メインロビー横にいたフラミンゴは何時 動物園から帰るんでしょう。
Genuine Expedia guest review
Other trip Feb 9, 2015
タケシ
JP
4.0 / 5Excellent
"自宅のように快適です。"
ヒルトンハワイアンビレッジには2度目の宿泊です。前回はレインボータワー、今回はグランドワイキキアンでした。 部屋は1ベッドルームに大人3人、中2の娘と4人でしたが、リビングに大きなソファベッドがあるので、不自由はなかったです。 部屋はベッドルームにあるバスタブが違和感ありありでしたが、疲れて帰ってきて足湯をするにはちょうど良いサイズでした。好きな入浴剤を入れてマッサージをするのは至極でした。 またハワイにいく時には、泊まりたいと思います。
Genuine Hotels.com guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
この度は当リゾートにつきまして素晴らしいご意見をお聞かせ頂き心より感謝申し上げます。何よりもご滞在をお楽しみ頂けました事を大変嬉しく思うと同時に、次回当リゾートにてお目に掛かれるのを楽しみにしております。 Grant M. Nouchi Resort Director
3 night family trip Jan 31, 2015
YAEKO
JP
4.0 / 5Excellent
"All staff are Japanese?"
All the staff are Japanese? My god! If hilton still like this,we'll never come again
Genuine Hotels.com guest review
3 night family trip Dec 25, 2014
yuguo
CN
5.0 / 5Outstanding
"快適でした"
部屋にキッチン、ランドリーが設備されており、清潔感あって最高でした。 コンシェルジュも 館内や近隣のレストラン情報など  丁寧に教えて頂き  思い出になる旅行でした。 また、泊まりたいですね。
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
Other trip Dec 21, 2014
A Traveler
JP
4.0 / 5Excellent
"子供も大人も満足できるコンドミニアム"
ホテルスタッフ、ハウス-キ-パ-の方々みなさん方ばかり。 24時間体制でタオルや部屋の設備使い方不明などもいつでも対応してくれる。 また、プ-ル、ジャグジーなどの施設が充実しているので、乳幼児連れにはとても助かる。
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
Other trip Dec 8, 2014
みか
JP
4.0 / 5Excellent
"予約内容と違いますが・・・"
私たちグループで4室8名で利用したのですが、エクスペディアの予約はすべて2ベッドで予約したのですが、2部屋がキングサイズの1ベッドルームでした。 フロントで予約内容との相違を交渉した際、予約はあくまでリクエストで確約ではないとの説明でした。  結果的に1部屋はアップグレードして2ベッドに交換してもらえたのですが、あと1部屋は満室なので無理ですとの事でした。  カップルだけが利用者ではなく男2人での宿泊もあると思うのですが・・・ そのために予約時に2ベッドを指定しているのに! それと4部屋のうち2室でシャワールームの排水の流れが悪く使用しているうちに溢れそうになりました。 それもすぐに対応してもらえましたが、通常の清掃で気がつかないのか不思議です。
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to you’ll stay with us again when your travels bring you back to Waikiki! Grant M. Nouchi Resort Director
Other trip Nov 14, 2014
K
JP
4.0 / 5Excellent
"家族で過ごしやすいホテル"
孫と一緒に5泊宿泊しました。毎日清掃をしてくれて快適でした。 洗濯機と乾燥機がついているので、孫の洋服を数多く持って行かなくても、助かりました。 また洗剤がなくなるとすぐ持ってきてくれます。 プールの無料タオル貸出券助かりました。
Genuine Expedia guest review
Response by Grand Waikikian Suites by Hilton Grand Vacations
Thank you for your review. We look forward to seeing you again in the future. Grant M. Nouchi Resort Director
Other trip Oct 5, 2014
A Traveler
JP
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 3
  • Next >