no bottle water in the room plastic glasses we had to look forGenuine Expedia guest review
our room was very clean and well appointed. Beds were comfortable and the hotel was quiet. We enjoyed the pool and hot tub. Our Breakfast was a very pleasant surprise. Lots of choices and in a very nice room.Genuine Expedia guest review
Very nice property. One of the best included breakfasts I've ever had.Genuine Expedia guest review
Great hot breakfast nice staff had a great timeGenuine Hotels.com guest review
Excellent place to stay in the Comox Valley, staff are very friendly and helpful, breakfast is really quite good. Stayed many times and will return.Genuine Expedia guest review
"Very nice hotel!"
We enjoyed a King suite with a Jacuzzi tub. Very comfortable room. The only downside we found was the breakfast buffet warmer did not keep the food hot enough, and the food was not really appealling.Genuine Expedia guest review
"holiday inn courtenay"
It was clean, lots of complimentary lotion, etc., the breakfast buffet was good. Heard a lot of "hallway" noise. The staff was stoney faced and robot like in communication, not friendly or upbeat, they did not smile, exchange pleasantries or say "enjoy you stay, etc". One staff member displayed the enthusiasm expected in a service industry in the 2 […] day stay. Good value for the money compared to others in area since it is newer and includes hot breakfast buffet. Read moreGenuine Expedia guest review
Used this hotel as an overnight stop from the ferry terminal before continuing on our trip. Hotel was in great condition, staff was very friendly and accommodating and breakfast was very good with a lot to choose from.Genuine Hotels.com guest review
"Nice clean hotel"
Nice clean hotel, didn't get to try the complimentary breakfast but they had Coffee for the early birds.Genuine Expedia guest review
"Enjoyed our stay!"
We found the room very clean and comfortable. The front desk staff were friendly and courteous. The elevator worked well and all the hallways were clean and clear of any clutter. Housekeeping staff were very friendly and cleaned the room quickly. The first morning was very busy in the breakfast room. We found there was lots of food choices, but the […] hot food was very bland and tasteless. The coffee was not very good. We liked the pancake machine. Read moreGenuine Expedia guest review
"I would go back"
Very good for the kids.Water slides.Excellente.I would go back in a flash.Good breakfastGenuine Expedia guest review
The room was spacious and the little kitchenette was a really nice touch. The waterslide, pool, and hot pool were fantastic! Grab a coffee to go and take a walk around the paved loop out back of the hotel in the nature reserve. The hot breakfast was slightly misleading as it was more of a fast food/instant breakfast but there was plenty of variety and […] lots to go around. Overall, this hotel is an excellent price for the services you recieve! Read moreGenuine Expedia guest review
"Holiday Inn Courtenay"
This Hotel is great. The breakfast buffet was very good, lots of selections. We enjoyed our stay a lot.Genuine Hotels.com guest review
"A beautiful spring break"
The four of us thoroughly enjoyed our stay. The location was very convenient to everything we wanted to access. The staff at the front desk and dining room were exceptionally friendly and professional. Enjoyed the pool and hot tub. Continental breakfast was delicious with a lot of variety - something for everyone. We definitely feel that we received […] great value for our money. Would definitely recommend this hotel to others. Read moreGenuine Expedia guest review
We where on a snowshoe trip to Mount Washington , the hotel is central to the area and close to shopping. As we have pets it was a good choice.Genuine Expedia guest review
it was clean, staff was friendly.breakfast had lots of options , although more fruit or low fat items would be good. My only complaint was the room was way too hotGenuine Hotels.com guest review
Great for kids , water slide and pool. Very close to mr Washington . We will be staying here again.Genuine Hotels.com guest review
I fouThe room was spacious and clean. The complimentary breakfast was unexpected and very good. The complimentary newspaper was also unexpected but much appreciated.nd everything about the hotel first rate, even though I spent only one evening.Genuine Expedia guest review
Good place to stay with kids, the one thing that really made a difference was the staff. Very friendly and helpfull, would go back.Rates on family rooms reasonable.Genuine Hotels.com guest review
"Can't go wrong here"
We were on a ski trip to Mt. Washington Alpine Ski Resort. Great location if you don't want to stay on the Mountain. The hotel was clean and comfortable. Service was friendly and prompt. Pool and hot tub was adequate and well maintained. Free breakfast was satisfactory and area clean. We had the King Exec Suite. The room itself was good for 2 adults […] in separate bedroom and 2 kids on the hide-away. Shared bathroom. Clean and comfortable. However, I do not recommend room 214. It is above the lobby and you can clearly hear the auto lobby doors beneath. It woke us up and kept me up, was not impressed. Also TV system lacks pay-per-view and the audio frequently glitches out on regular programming. Almost too disruptive to watch tv. (maybe the weather interfering with satellite?? 2 nice tv's with fridge, microwave and coffee pot. All very clean and well maintained. We will stay again without hesitation but not in room 214. They put a note on my file. How very nice of them lol. Read moreGenuine Hotels.com guest review
clean, modern, comfortable. very comfortable beds.Genuine Expedia guest review
"Staff parking in Handicapped spot!!!!!"
It was a great room. clean and everything you would expect. When we arrived at shift change 11 pm, there was a car with a driver in the handicapped parking. This young man entered the hotel while we were getting out overnight bags. There was no handicap sign on car. We registered and I went and moved the Car. When I went though the lobby the driver […] was the new clerk on the desk!!!!! I was a little Stunned I thought early it was just some PUNK visiting a guest but to see this was the night staff....... WOW they need training on what handicapped is. Read moreGenuine Expedia guest review
"Will come again"
We loved the pool/waterslide, so much fun for the kids! Our room was way too hot even with the air conditioning on, we'll be sure to sleep with the window open next time. Very impressed with the buffet breakfast!Genuine Expedia guest review
Good place not too far from Mount Washington.Genuine Hotels.com guest review
"Best hotel in town."
Have stayed at this location on a number of occasions. Always impressed by the facilities and the friendly and helpful staff. The only area that I would like to see improved is the hot food offerings of the eggs and sausage. They need to be improved but the rest of the breakfast is very good.Genuine Hotels.com guest review
"Pick this one in Courtney"
Very nice condition of hotel. Awesome pool area. Fantastic inclusive breakfast spread. Honestly the best 'chain' hotel that I've stayed in.Genuine Expedia guest review
"Really nice hotel"
Great place to stay, breakfast included but food choices go fast and need to get in early!Genuine Expedia guest review
I was a long time Best Western customer before I discovered hotels.com. This was the first hotel I booked through this site. The Hotel was clean and comfortable. There morning breakfast was one of the better ones I've seen (I travel 100 days a year so I see a lot). I would recommend this hotel!!Genuine Hotels.com guest review
Suite was excellent lay-out although the hide-a-bed which my son slept on had a plastic covering. Body lotion had been used. Staff very pleasant. Was good value for money.Genuine Hotels.com guest review
I really liked this hotel and will definitely stay there again but will bring my own pillow from home. The pillows are terrible.Genuine Hotels.com guest review
"Very nice clean & comfortable"
no complaints.Genuine Hotels.com guest review
"Holiday inn stay"
Great hotel. Rooms clean hotel staff wekas great. Kids really enjoyed te water slide.Genuine Expedia guest review
Here for business. Great hotel. Very well maintained. Everything is new and maintained to a very high standard. The staff are very friendly, helpfull and knowledgeable. The only wish is that of a better breakfast offering for the hot food. Excellent facilities wit gym and pool/Jacquzzi.Genuine Hotels.com guest review
"Good location, nice hote"
Hotel and staff were good.Genuine Hotels.com guest review
the staff were super in recommending an eatery,the in house breakfast was very goodGenuine Expedia guest review
"Very good hotel for an overnight stop"
Just a one night stop. Staff courteous upon arrival and arranged for a pack up breakfast for us the following morning as we had to leave early to catch the first ferry the following morning. Gym facilities were in very good order albeit just a few machines in a small room. Didn't use the pool but looked very clean and in good order. My only minor negative […] comment would be that the hotel can feel a little clinical and lack a bit of warmth Read moreGenuine Expedia guest review
My sisters and I truly enjoyed our stay, we were heading down to the Nanaimo and we were very disappointed you had no Holiday Inns anywhere else on the IslandGenuine Hotels.com guest review
Hotel is nice for family travels. Pool and Waterslide were a big hit. 2 "complaints" 1)Free Breakfast was totally shut down exactly @ 9:30am weekdays. For families staying at hotel in summer time this seems a bit early. Show up at 9:31am and you are SOL, and the room sits empty and unused the rest of the day. Why not extend time until 10:30am during […] summer? It was all families staying there, not business travellers (Waterslides arent big with business crowd). 2) Shaw Digital TV service was nice, but super frustrating to use as the guide on tv shows all the channels, but in reality only basic cable package was available. Needed to refer to laminate channel listing sheet to know what was available. Why not either program guides to show only available channels or subscribe to all channels? Just a thought. Staff were friendly and polite, and room was very clean and tidy. Read moreGenuine Hotels.com guest review
"holiday inn courtney bc"
great helpfull staff. super soft towels, good safe walking trail behind hotelGenuine Expedia guest review
After a long drive, I had a very comfortable and clean room to relax in. The pool and hot tub allowed me to have a good night's sleep. I also like the fact that breakfast is included. I would come back here.Genuine Hotels.com guest review
Thoroughly enjoyed our stay. Clean rooms, excellent staff & service, very pleasant, professional and helpful. The included breakfast was very good and there are plenty of restaurants close by for dinner too. I would definitely stay here again.Genuine Hotels.com guest review
had a great time . the staff were very helpful and the breakfast was greatGenuine Hotels.com guest review
Room was great - very clean and felt like home. Staff was very friendly and made our stay the best we have ever had!Genuine Expedia guest review
This was great - my kids loved the waterslides and I loved the hot tub! The rooms were clean and beds comfortable. We were in a room with a door for an adjacent room which we did not use, however, the sound of a man talking on the phone from the room next door was quite loud and annoying. The conti breakfast was awesome, hot food and lots of selection. […] We would stay here again - but not with an adjoining room! Read moreGenuine Expedia guest review
"Clean and Convenient"
Easy access to all Courtenay has to offer. Friendly, helpful staffGenuine Hotels.com guest review
"Just What We Wanted"
A great place to stay located among several good golf courses. A good breakfast set the day up nicely.Genuine Hotels.com guest review
Everything was excellent except the fact that the Saturday night we arrived back at the hotel there were no handicapped parking spaces available because of a car show. In fact there were no spaces available period. Individuals with no handicap signs parked in the spaces for the handicapped. The girl at the front desk told us we could park in the overload […] parking lot. If I'm handicapped, I should walk further????? Not a good suggestion. You should make sure there are spaces left for handicapped visitors. Other than that, I would definitely stay again. The breakfasts were excellent as well. Read moreGenuine Expedia guest review
"nice room if you like plastic"
the room was very nice, clean somewhat comfortable(pillows sucked) my biggestcomplaint would be that for a king suite it would have been nice to have real glasses to drink wine from not plastic(yuk). i have stayed at other chains and their suite had full set of dishes and cutleryGenuine Hotels.com guest review
"Brand-new Holiday Inn"
Only complaint is the pillows were horrible. Even the ones labeled "Firm" were way too fluffy.Genuine Hotels.com guest review
It was good. We went skiing. The staff were friendly. We didn't use the pool.Genuine Expedia guest review
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