This was Holiday Inn Express, that is how cab drivers know it.Genuine Expedia guest review
"Very nice hotel"
Very nice hotel. Somewhat dated, but currently making upgrades. Rooms clean. Staff very friendly and helpful. Would definitely stay again.Genuine Hotels.com guest review
"Great Overall Hotel"
By getting this hotel as part of a package with Expedia, the hotel cost was almost zero! Nice pool, breakfast is nothing special, but adequate. They also have a fitness center with several kinds of machines, etc.. We were there 5 days and 4 nights for a wedding at the La Concha hotel, but saved a lot of money by being 1 block away!Genuine Expedia guest review
I had a very comfortable night at the San Juan Plaza Hotel. The room is small, but very comfortable and clean. I would return. Close to several restaurants and shopping spots. Reasonable rate with breakfast included. The only thing missing from the room is a microwave. They should have them in the room or to be requested in the room. A mini refrigerator […] will also be a plus, but can do without it. Read moreGenuine Expedia guest review
The Staff were courteous and helpful . The hotel is still under repairs. There were signs posted about the hotel apologizing for any inconveniences to the guests .It did not damper my trip. I have already made reservations for a two night stay in Nov. 2013.Genuine Hotels.com guest review
"Trip to San Juan, PR"
Nice place. Enjoyed my visit.Genuine Hotels.com guest review
Goog breakfast and location, but too small room and tiny bathroom for a family of 4.Genuine Hotels.com guest review
"Really nice place!"
I would recommend this hotel to anyone looking to have a good time. The hotel was very clean, good location, close to the beach, and some place to eat, nice staff, really comfy bed!Genuine Hotels.com guest review
"If only for one night"
This hotel is just ok. The lobby is nice (wonderful decor). The whirlpool jacuzzi tub was cold. I informed the maintenance tech. He tried to fix it;however he was unsuccessful. The pool and jacuzzi are off to the side in a shaded area. The breafast consisted of microwavable sausages, toast, bagels and juice, Needless to say, we ended up eating a Denny's […] in the Codado everyday. The bathrooms are extremely small. I would recommend this hotel for an overnight stay i.e cruise departure and if none of the other hotels are available. The resorts are a much better option. Read moreGenuine Expedia guest review
"Nice law key hotel"
Great...low key hotel, pleasent staff, a bit old but for a short stay -goodGenuine Expedia guest review
"Nice hotel and very close to beach and car rental"
It was very good the beach was close bye. The saff was very helpfull and very nice aaa+Genuine Expedia guest review
"Nice hotel close to everything"
My stay here was pretty comfortable. The beach was just a block away, places to eat & shop were all in walking distance. Family freindly, hotel staff were polite & accommodating, pool area was always clean & they offered a descent complementary breakfast. Would stay here again.Genuine Expedia guest review
Jean was really helpfull with the checkin at late night in the hotel and it was nice experience.Genuine Hotels.com guest review
"Great hotel for anybody!!!!"
My boyfriend and I booked this hotel through Expedia. Mainly because of the price and location, but also because of the rating it got. And let me tell you, this hotel is absolutely wonferful! The elevators are a little small, but you shouldn't care unless you brought 10 bags of luggage with you! The rooms are nice, and the water pressure is wonderful! […] However, what really makes the hotel shine is the staff!! The hotel staff will bend over backwards for you to help make your stay memorable!!!! Best hotel staff i have ever experienced!!!! Read moreGenuine Expedia guest review
"3 Happy Travelers"
Staff and food great. Hotel appearance very good. Had party next room kept us up, staff toned them down, but still a little loud for sleeping. Good location.Genuine Expedia guest review
OK hotel for 1-2 nights stay. Good enough breakfast. Close to the beach.Genuine Hotels.com guest review
"Great for short stay"
Average decor room just a wee bit small for 2 with lots of luggage.i just did an overnight and It was perfect for me. Well located in the Condado areaGenuine Expedia guest review
"Great location, not so great hotel."
The bathroom extractor fan sucked so the bathroom stayed moist/ damp for hours after we showered. So forget about putting your bathing suite to dry! The room always smelled like humidity and felt cold even with the AC off. The dresser smelled like humidity so we asked for extra hangers which they provided but we packed for a week so we didnt have enough. […] We still had to put clothes in the drawers, we figure the clothes would stink but had no choice, kept the drawers open and still couldn't avoid bringing stinky clothes back home so came straight home to do laundry! Bed and pillows were comfortable and house keeping always had fresh clean towels ready. Breakfast was ok nothing too fancy, cereal, toast, coffee, juice, milk, some pastries and some microwaveable look alike omelettes and sausages. Pool was decent and hot tub was dirty! The area though was very good so I guess, location, location, location is what I can stress! Read moreGenuine Expedia guest review
"good value for your money"
but for the name change it is operated just as a Holiday Inn Express as it was;comfortable clean and convenient.i will continue to stay there.Genuine Expedia guest review
Not bad if you are staying for one nigth, but not conftable for long stays.Genuine Expedia guest review
"not to shabby"
Rooms are clean and comfortable, but they need some major updating. Staffwasveryfriendlyandhelpful. I would stay at the hotel again if I was looking for a budget hotel.Genuine Expedia guest review
"Nice hotel, safe area"
The hotel is now San Juan Plaza. My sister and I stayed a week, Jan 2013, and found it to be a nice hotel. Not a 5 star but the rooms were fine and for difference in price a nice hotel. Staff was very friendly and helpful, especially Edith, Mayra and Carlos. Safe area just off Ashford Ave and near Casino and upscale hotels. We took the bus, 75 cents […] one way, and went to Old San Juan. Bus stop a couple blocks away. Also took bus to ferry (.50) and then 3.00 on a shuttle to the Rum distillery which was free tour of factory. The hotel is still undergoing updates, we were on 7th floor and all was well. I would stay at San Juan Plaza again with no problem. Read moreGenuine Expedia guest review
Hotel was smelly, musty, very run down, needs repairs, small bathroomGenuine Expedia guest review
"Not like any other holiday inn express"
Our room had black mold on the walls and in the bathroom. Also, we had reserved and paid for a King sized bed. The first night we got there, they put us in a queen and had no Kings available. Didn't credit us or anything. The 2nd night they were able to get us a king.Genuine Expedia guest review
"great vacation hotel"
The staff is great, real helpful and kind. The breakfast is also great from 6 am to 9 am. The hotel is clean and the location is close to all major malls.Genuine Expedia guest review
"Better than I expected."
Hotel was nice and clean. The floors were not carpeted, they were tiled and a bit cold, but it were clean. The staff was very helpful. The hotel was in a good location. Would stay there again.Genuine Expedia guest review
"A Somewhat Unpleasant Stay"
It was hard to find the light switch, the heater didn't work, my room didn't have a good access to a fire escape, they were out of toothpaste...Genuine Expedia guest review
"Great value and good location."
We had some difficulty finding this place because it is now under the new name - San Juan Plaza Hotel. We drove in circles until I stopped to ask for directions in the very same hotel and the clerk cheerfully said "You found it! Welcome!" There were some upgrades and renovations going on as we were staying and overall we had a very good impression of […] this hotel. Location is very good in proximity to Ashford avenue. Room was clean and beds/pillows comfortable. There was excellent breakfast included. Parking a little pricey at $15 - garage across the street. Overall very decent hotel in desirable Condado area. Read moreGenuine Expedia guest review
"Definitely a budget feeling"
Some staff were great, such as a wonderful woman in the breakfast room. Some staff were less than helpful, or even unpleasant, such as a desk clerk when asked for hydrogen peroxide for a bad cut. The room was cramped for three.Genuine Expedia guest review
"Good for a weekend!"
My stay was only a weekend, the room facilities were comfortable. the only thing that could improve is in the bathroom because the tub feels like detached and feels the impression one may fall. Breakfast very good and varied to suit all tastes.Genuine Expedia guest review
"Consider the competition"
Room was rather small, no electrical outlets available without unplugging something and were hard to get to. TV cable was not working . Had to pay for parking across the street in a garage on the 3rd floor with no elevator.Genuine Expedia guest review
"Very happy with room"
The only thing that wasn't too accommodating was the fact that the hotel had no parking, so one had to pay 15 dollars a day for parking. Everything was great!! They even swap my tv out because the remote was missing!!Genuine Hotels.com guest review
The lobby was fine. But when I entered the room it was small. Tried to turn on the t.v (L.G) the remote was from Toshiba couldn't do anything and then found a Roach under the dining table alive..Genuine Hotels.com guest review
"Not very clean"
The room was small and the floor was not very clean. Walls had moisture and were on their way to grow mold.Genuine Expedia guest review
"only if your spending couple hr per night in room"
had bigger rooms and baths in london UK. walls ect stained and dirty, linnon looked ok. checked out even though non refundable and wen to raddison down street for $20 more a night for sute with breakfest.Genuine Hotels.com guest review
"Good hotel to spend the night!"
This is an OK hotel! The price was very good and the staff was very nice. Breakfast was nice, but the breakfast room was too small for the amount of people they had over the weekend. The rooms were too small for my taste but were clean.Genuine Expedia guest review
If you are looking for a place to stay with great prices ! this is it!!!! If you are going on a business trip there is no printer. Everything other than that was great =)Genuine Hotels.com guest review
"its on you"
I've had in the past years stayed in san juan, condado area and ii love the area as a whole. The hotel doesn't have its own parking that's what I'm use to and the bathroom iis tiny. I did enjoy the convience of the hotel to the beach and the highway. AND breakfast is happeniing I enjoyed it.Genuine Hotels.com guest review
Great location and close to the beach, shops and great nightlife. Everything is a walk away which is great if you don't rent or have a car. The rooms are a little bit on the smaller end however the service was great. The staff were very professional and go out of their way to help. They had great breakfast selection.Genuine Hotels.com guest review
"Good for the price"
The staff was helpful and good. The hotel was clean. The pool was not very big and did not look very clean so we did not use it. Our room was just above the pool which was noisy until 11:00pm. Traffic to get there was attrocious. Parking was at a parking garage accross the street that was not very well lit. Breakfast was complimentary and decent. The […] hotel was good for the price. Read moreGenuine Expedia guest review
"Great staff. OK facility."
I stayed here for 3 nights in July of 2012. My room was very clean, the hotel staff was very helpful and did everything they could to make our stay a good one but I would only recommend this hotel for someone who's planning to spend the majority of the day out and only needs a place to sleep. If you're looking to lounge around in the pool area or not […] have to cross any major streets to get to the beach, this is not the place for you. Read moreGenuine Expedia guest review
Great buffet breakfast Friendly Staff (very accomondating) Close to beach Will stay here againGenuine Expedia guest review
"Great Hotel for low price."
The rooms are small for a family of 4. But is great if you are looking to be close to the beach for a low price. Also the hotel is in the heart of everything.Genuine Expedia guest review
Hotel situated in a good location. Parking across the street. Clean hotel, good and quiet neighborhood.Genuine Expedia guest review
"«Holiday inn express is where the fun at»"
My experience in the holiday inn express hotel was one the most best hotel I ever stayed in front desk gave me 110 percent of there timeI was delight I was delighted to stay in that hotel the staff was marvelous all of themGenuine Expedia guest review
"For the money, hotel was OK"
If you are looking for a place to crash in the heart of Condado with no bells & whistles, then, this is the place. It’s not fancy but it’s clean and the staff is very friendly. My only complaint was the complimentary breakfast, the dining area is ridiculously small for the amount of guests, and there was always a big line and not enough tables. The […] lobby is also small with just one couch and a love seat but, you get what you pay for. Read moreGenuine Hotels.com guest review
No bellboy to help us with the luggage went we arrived. disappionted in that.Genuine Expedia guest review
Our stay was too short to make a very detailed review. The only comments that I have that might be negative is that we thought that the beddings were not very clean! The people at the desk were polite.Genuine Hotels.com guest review
"Good for The price"
The rooms are small but The bed was comfy. Good for a quick stayGenuine Hotels.com guest review
"Cheep close to beach"
Room not ready on time, lobby pool area and food service area not clean. I would spend more money and stay somewhere else.Genuine Expedia guest review
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