All hotels in San Juan, Puerto Rico
1 room, 2 adults
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3.9 / 5Good

Score breakdown (from 276 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.3
5.0 / 5Outstanding
Everyone was wonderful and very helpful. We stayed for 10 days and would stay there again. Room was clean. Didn't have any problems.
Genuine Expedia guest review
Other trip Feb 21, 2015
Janet
US
4.0 / 5Excellent
"short getaway"
the rooms were a bit small and the employees could have been a little friendlier, but the breakfasts were very very good and filling.
Genuine Hotels.com guest review
4 night trip with friends Feb 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
It was a great hotel, in a great location. Hotel staff is nice and friendly. Jose at the front desk, and front desk staff, housekeepers, breakfast ladies were all wonderful. Me and two other ladies had an over all wonderful time in p.r. the bed are so comfortable. Cabs wait in the front to take you anywhere you want to go and the hotel staff will tell you the cost. I told all my friends and family stay here.
Genuine Expedia guest review
Other trip Feb 19, 2015
Tonia
US
4.0 / 5Excellent
"Nice hotel in a nice area & near beach"
this was a great hotel at great prices located in a pretty expensive location of San Juan. The bonus was to have breakfast included and free internet access.
Genuine Expedia guest review
Other trip Feb 18, 2015
Jesse
US
5.0 / 5Outstanding
"Express weekend"
Wonderfull location, great service by the staff and personal, breakfast was excellent. This hotel should add lunch and dinner room service ( small menu to have other options if I want to stay). Beautiful rooms, clean and well presented.
Genuine Expedia guest review
Other trip Feb 12, 2015
Javier
US
4.0 / 5Excellent
"san juan stay before a cruise"
Great location
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
elizabeth
US
5.0 / 5Outstanding
"Excellent Value"
5night stay. Safe area. Very polite staff. The breakfast was well served and stocked. Plenty of restaurants nearby. Beach only a block away.
Genuine Hotels.com guest review
5 night romance trip Feb 4, 2015
Raymond
US
4.0 / 5Excellent
"Extremely clean with a helpful, friendly staff."
Well maintained and staffed hotel. Everyone from desk to cleaning staff were great. Only big problems were the LED lighting over the bathroom mirror - can't see to shave! And the loud vent in the bathroom. Otherwise, the beach is nearby, so the only real other concerns are: Nice pool but it only gets sunlight only at certain hours (10:00-11:30am, then 12:30-2pm) due to building surrounding it). Breakfast would be satisfying if only they served real eggs.
Genuine Expedia guest review
Other trip Feb 10, 2015
M.
US
4.0 / 5Excellent
"Good for local prices"
Hotel was about a block from the beach with easy access. Room was no frills yet clean and comfortable. Beds were double sheeted around blankets. Plenty of food for breakfast. Good service.
Genuine Expedia guest review
Other trip Feb 10, 2015
Gloria
US
4.0 / 5Excellent
"It's OK"
Good
Genuine Hotels.com guest review
3 night business trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Estadia"
The only problema is the parking.
Genuine Hotels.com guest review
1 night family trip Feb 2, 2015
Angel
US
4.0 / 5Excellent
"Sea and scenery getaway"
Excellent location, friendly, helpful staff, good if not great facilities. Enjoyable experience. Would repeat.
Genuine Hotels.com guest review
6 night romance trip Jan 28, 2015
James
US
5.0 / 5Outstanding
"great hotel"
had to choose a hotel in San Juan because we couldn't get home that night chose this one because of price and location to airport very nice hotel, walking distance to anything you need
Genuine Expedia guest review
Other trip Feb 3, 2015
greg
US
5.0 / 5Outstanding
Clean comfortable room. Good location. Friendly accommodating staff.
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to the beach"
Stay in January ,2015. Close to the beach,restaurants
Genuine Expedia guest review
Other trip Jan 26, 2015
elina
US
4.0 / 5Excellent
"Pre-cruise fun"
The room was small but very clean. The breakfast is superb for a free meal and well maintained with variety. The pool is small but adequate but needs to be checked on as there were no towels. The location is VERY convenient in an area of good shopping, restaurants, nightlife and close to the beach. This was a great place to stay for a couple days before boarding a cruise.
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
Mary Ann
US
3.0 / 5Good
"Pricey but decent."
Stayed two nights. Fourth floor had an airconditioner that whent tak, tak, tak all day and all night long. Not pleasant but manageable. Room & bed were comfortable, although the room was missing a fridge. The worst part of this hotel is as other reviews have stated: the Loudness of the staff who otherwise do a fantastic job. Holiday Inn Management: Please educate your staff on the importance of lowering their voices when talking to each other especially in the vicinity of paying guests who are in need of rest. This fact was absolutely terrible. It speaks volumes of the care for your guests... Additionally the feng-shui shower was not very practical, as the shower doesn't have a door the rest gets wet, a waste of towels... Location of the hotel is good, staff is friendly. I would probably stay again if necessary.
Genuine Expedia guest review
Other trip Jan 24, 2015
Patrick PK
US
4.0 / 5Excellent
"Nice place to stay while on vacation!"
Clean, Updated Hotel. Close to beach and restaurants. Free Breakfast was good! Parking was a issue though.
Genuine Hotels.com guest review
3 night family trip Jan 18, 2015
Frances
US
5.0 / 5Outstanding
"A Terrific Bargain in San Juan!"
Clean, quiet comfortable hotel with good beds in safe neighborhood located across from a beachfront park containing several restaurants, and numerous others were within walking distance, along with CVS and Walgreen's, which provided crucial last minute items for our cruise. This hotel had the best free breakfast of any hotel I have stayed at, free wi-fi throughout the building, and many more cable channels than most hotels usually carry. Staff was friendly and helpful. Price for three nights stay was half what a stay at most of the hotels in Old San Juan would have charged, but there was a bus stop nearby, and cabs were easy to get, though a bit more expensive than on the mainland would charge. Still, for cost, convenience, and a pleasant, quiet two day beach sojourn before leaving on a cruise, Holiday Inn Express Condado can't be beat.
Genuine Hotels.com guest review
3 night trip with friends Jan 7, 2015
Denise
US
4.0 / 5Excellent
"Great location but you won't get much sleep."
We stayed for one week and found the accommodations rather noisy. All doors have hydraulic plungers to close them which make them slam all the time. The front desk was notified and requested that we move to another room. The complimentary breakfast was refreshing and we enjoyed the close walk to the beach.
Genuine Hotels.com guest review
7 night family trip Jan 2, 2015
Terence
US
5.0 / 5Outstanding
"Very nice hotel"
Great location, conditions and staff! Good breakfast, beautiful small pool!
Genuine Expedia guest review
Other trip Jan 14, 2015
Elena
US
4.0 / 5Excellent
"Nice hotel close to beach"
Reasonable price with breakfast included. Free WiFi. Rooms were spacious but very humid. Pool was small but usable. We forgot a jacket in our room when we checked-out, but we got it later back. Thanks! Breakfast time was limited to 9:30 and as it is a resort everybody came at the last minute resulting in overcrowding and shortage of food.
Genuine Expedia guest review
Other trip Jan 12, 2015
OK
US
4.0 / 5Excellent
You get breakfast. Kids and adults liked. They keep it filled. Clean rooms. Easy access to beach and park. Offers parking area for a fee.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
4.0 / 5Excellent
"One day experience"
Very nice. Breakfast was very good.
Genuine Hotels.com guest review
1 night family trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Good value for neighborhood - bad smell in room"
There was a definite smell of dirty mop in the room. It was very off-putting. Also we were right on the street level and our window opened up to the sidewalk by the hotel so we couldn't open the curtains :-(
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
Laura
US
4.0 / 5Excellent
"Price vs quality"
Price vs Quality it is a great hotel. Good location and nice staff.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel, located near the beach"
Concierge didn't know what she was talking about and was a waste of time. Continental breakfast was on point
Genuine Expedia guest review
Other trip Jan 2, 2015
J
US
3.0 / 5Good
"Decent but be careful"
Hotel is in a very good location and parking is about $16 a day. Rooms are very small. Be extra careful with house keeping. We lost our shoes, who knows what we would have lost if we had left something more expensive in the room.
Genuine Hotels.com guest review
3 night romance trip Dec 22, 2014
A Traveler
US
3.0 / 5Good
"Non Smoking smells like Smoking"
The nonsmoking room reeked of the smell of cigarette smoke and the shower was full of mildew.
Genuine Expedia guest review
Other trip Dec 24, 2014
Terry
US
3.0 / 5Good
"Room for a night"
It was okay but the room had a smell to it when you walked in! The neighborhood looked a little rundown. Staff was friendly and helpful!
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
3.0 / 5Good
"Experience"
The breakfast does not comply my expectations if i compare with my last stay in NY. Need to improve food quality. No parking availability.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"business trip"
I was here for yep weeks, and overall it was a good stay. Staff is friendly. The breakfast wasn't anything special. Rooms were clean, but had a smell of mildew, but its an island everything smells of mildew. The beds were super comfy.
Genuine Hotels.com guest review
14 night business trip Dec 3, 2014
Jodi
US
4.0 / 5Excellent
"Holiday Inn Express San Juan Condado"
No FOX NEWS
Genuine Hotels.com guest review
1 night romance trip Dec 18, 2014
Sharon
US
4.0 / 5Excellent
"hotel condado good"
very good
Genuine Hotels.com guest review
1 night business trip Dec 12, 2014
LUIS
US
5.0 / 5Outstanding
"Great Location on Condado Beach"
I stayed at this hotel with two of my friends, and it was a great experience. I loved the location, it was a block away from the shore, and was also a block away from a street that had restaurants and bars, which made it a fun environment, especially at night. Old San Juan was a 15 minute cab ride and had a flat rate of $17, which wasn't bad. But there is also a bus that goes there for I think 75 cents. I would recommend this hotel.
Genuine Hotels.com guest review
6 night trip with friends Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice location"
Good experience!!! Nice location, just need parking. Service was great. Installations are excellent.
Genuine Expedia guest review
Other trip Dec 10, 2014
cmv
US
5.0 / 5Outstanding
"Great week end in PR"
Location was very practical and the hotel is great for the price. Staff was helpful and friendly.
Genuine Hotels.com guest review
2 night family trip Dec 6, 2014
Gary
US
5.0 / 5Outstanding
"Excellent Stay"
I had a splended time.
Genuine Hotels.com guest review
2 night business trip Dec 3, 2014
George
US
3.0 / 5Good
"Puerto Rico vacation"
We loved our stay in Puerto Rico.The hotel was nice. Rooms always clean. The only down fall is that they were too small,the bathroom was even smaller. Overall it was an awesome vacation.
Genuine Hotels.com guest review
5 night family trip Nov 26, 2014
Leticia
US
5.0 / 5Outstanding
"Great experience"
Great service, wonderful friendly staff. Would recommend and return.
Genuine Hotels.com guest review
2 night romance trip Nov 23, 2014
A Traveler
US
3.0 / 5Good
"One night stay"
This was a nice little hotel for a one night stay before a Cruise. It was a little off the beaten path but the staff was friendly and the beds were very comfortable. The outlet in the bathroom did not work and it was extremely crowded for the free breakfast but overall a good place to stay for one night
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Cheryl
US
3.0 / 5Good
The hotel was close to the beach and stores. We stayed on a Saturday night and the park that was a block away had a free outdoor movie, great for families
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel next to everything."
All I want to say is that everything was great accept for checking in, that took me about an hour due to the room not being ready. If your check In goes smoother than mines, then your good to go.
Genuine Expedia guest review
Other trip Nov 23, 2014
Gus
US
4.0 / 5Excellent
"Good"
The hotel is renovated, so everything is new, clean and in working condition. Very close to the beach. Very clean. Breakfast was great. My only disappointment was the $15 parking. I travel a lot and never had to pay for parking before. Later we found out that most of the hotels in the area had paid parking, about $10-15.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
2.0 / 5Fair
"Below average"
The hotel is in average condition. The two rooms we rented were not in good condition. The bathtub backed up. There wasn't a hairdryer in the bathroom. The bathroom overall was not well put together. Little things added up.
Genuine Hotels.com guest review
4 night family trip Nov 11, 2014
A Traveler
US
4.0 / 5Excellent
Love the free breakfast!!! Although I think the older woman working at the travel/ tour section needs to improve upon her prioritizing, multitasking and customer service skills.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Best affordable Hotel on the block."
Experience was real nice, everyone was pleasant friendly helpfull and willing to make my trip even more better.
Genuine Expedia guest review
Other trip Nov 20, 2014
Aquil
US
5.0 / 5Outstanding
"very welcoming and confort"
HAd a great time My girl friend and i. Select this holiday express it was for one night but the stay was great I'll be returning very Soon. ITs great very close To the shore and to The bars and to night life in condado we had a great time. At the welcome desk was very fast to check us in. Only problem was to find parking but our lugguage handler told us we could park right in front, so we did since everything is walking distances. Breakfast was excelent. We will come back to the Holiday Express San Juan. Thank you guys
Genuine Expedia guest review
Other trip Nov 20, 2014
Esteban
US
5.0 / 5Outstanding
"Clean Room, Great location"
Beatrice at the front desk was awesome!
Genuine Hotels.com guest review
1 night trip with friends Nov 14, 2014
Gina
US
5.0 / 5Outstanding
"Nice place to stay"
The room was very clean. The breakfast was good. The staff was helpful.
Genuine Hotels.com guest review
5 night business trip Nov 3, 2014
Bernardino
US
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