Love it!Genuine Hotels.com guest review
"Pretty lobby, simple rooms, NOT soundproof"
I had high expectations of Ink48 given that it is a Kimpton hotel. I have stayed at the Eventi in NYC and absolutely LOVED it, so I thought I would have the same experience with Ink48. Unfortunately this wasn't the case. The lobby was pretty/modern, the rooms were clean and well appointed, the bed was comfortable and the restaurant in the hotel had […] good food.... BUT despite all this, nothing really wow-ed me. The one big negative thing I experienced during my stay was the lack of soundproofness of the room. Whenever our neighbor would shut their door, it would rattle our door very loudly. We could also hear our next door neighbors talking in the morning, so doesn't bode well for privacy. Also, the door to the bathroom is frosted glass, which also doesn't bode well for privacy (visually or audibly). Read moreGenuine Hotels.com guest review
I can't get over how nice the staff was. They were terribly sweet and very, very welcoming. I travel a lot for work and for fun, and I must say they are truly one of the nicest staff I have come across, if not the best. I had a king deluxe room, and it was very nice, roomy (unlike 90% of the hotels in nyc) with high ceilings and the right amount of […] color and art. It's not directly in downtown but close enough that you don't have to cab it anywhere (5-6 blocks only) and I liked that too because the noise level was down. If you're going on a weekend though you do have to deal with the lounge music but its really not that loud so it wasn't a problem for us. Read moreGenuine Hotels.com guest review
Attentive and friendly staff made stay a pleasure. Walls were a little thin - could hear activities of neighbors from hallway... and closing of doors shook walls. Loved clean, modern feel of rooms and complimentary spike cider. Will choose again.Genuine Hotels.com guest review
"Would book again."
Great place in burgeoning neighborhood, Unbelievably quiet, yet so much to do close by. Walking distance to theaters, shopping. Great food everywhere. Hotel bar and restaurant first rate. Upstairs lounge offers great city views. Nearby Gotham West Market is awesome. Fine and Dandy Shop (men's accessories) down the block, like no other.Genuine Expedia guest review
"Great if you're working at Ogilvy"
There isn't yet much in the neighborhood, but it's worth venturing out as the restaurant is both overpriced and not that great.Genuine Hotels.com guest review
The whole experience was wonderful but needs to improve on their pillows. Very dull, couldn't get a Good Sleep.Genuine Expedia guest review
WE LIKE IT AND WILL COME BACKGenuine Hotels.com guest review
"Lovely Hotel--but beware of the location"
The hotel is simply lovely, and it's a nice weekend getaway for us locals, as well. It is chic, well-maintained, dark (in a good way), and very calming overall. People at the front desk were mostly helpful and courteous, and so was the housekeeping team. By contrast, the doormen/porters were very noncommittal about their jobs, ignoring us when we were […] struggling with the heavy doors with our hands full of luggage (until the lady at the front desk instructed one to help). Locationwise, had this hotel been located a block to the east on 10th Avenue, I would have had nothing to complain. As we have it, though, the stretch between 10th and 11th Avenues is quite long and unattractive. Although not dangerous by any means, it is the area known by the locals as "that area where there is a bunch of car dealerships." Read moreGenuine Hotels.com guest review
"Spacious, modern, clean room."
This is my favorite hotel in Manhattan. It has spacious rooms, comfortable beds, and great amenities. I come here alot for business and this hotel meets all my needs.Genuine Expedia guest review
Response by ink48 hotel, a Kimpton Hotel Dear Cindy V. Thank you for being such a loyal guest. We are so happy to hear that we meet all your needs . We want our guests to feel as though this is their home away from home. Hope to see you soon!
"Will stay again--but a bit rough around the edges"
I live a few block away from this place and stayed there when I was displaced due to fire. The receptionist, Steven, was delightful and helpful, and it is TRULY pet-friendly. It's a very nice hotel, and the room was quite spacious--although there was no coffee maker in the room. The location is a little out of the way, and cabs are the only viable mode […] of transportation. Unfortunately, their employee training seems uneven, and there were some VERY rude men working there. One evening, as I was approaching the elevator to go back to my room, an employee cut me off abruptly and pressed the elevator button. I thought he perhaps rushed to the button to press it for me--but I was wrong! He was simply rude, and he had pressed the button to go downstairs!!! Wow, was he raised by wolves and, more importantly, didn't the management teach him any manners when he was hired? Read moreGenuine Hotels.com guest review
"Amazing hotel good location"
Was worried the hotel wouldn't meet my expectations/pictures on website but it did and more. Great rooms, convienent location for time square. Friendly staff. Only quarm is the cleaners don't really come at a scheduled time. One day would be knocking quite early in the morning the next day would be mid afternoon. Also get really bad static shocks throughout […] the building. Other than that it was amazing! Read moreGenuine Expedia guest review
Nice hotel. Very boutique'ish'. Clean room.Genuine Hotels.com guest review
Response by ink48 hotel, a Kimpton Hotel Dear Tracy, Glad to see you enjoyed your stay. thank you for the review!
"Not very soud proof, but nice"
You could hear my conversations in the hallway. The hotel otherwise was very nice and a good NY value.Genuine Hotels.com guest review
Response by ink48 hotel, a Kimpton Hotel Dear Stephen, Thanks for your review. Glad to hear your overall stay was good. Hope to see you again!
"Fantastic hotel and great location."
Love the location of this hotel just off the beaten path. It has a fabulous rooftop bar and excellent brunch in the restaurant. The staff is friendly and attentive.Genuine Expedia guest review
Response by ink48 hotel, a Kimpton Hotel Dear Traveler, I aggree with you, love that the hotel is a little out of the way. The restaurant and bar are fantastic. I will make sure to pass on your great comments about the staff. Hope to see you again!
Great service. Off the beaten path but everything within walking distance. Double room. Very large and comfortable especially for NYC Staff couldn't be nicer All topped off with a spectacular roof deck. We had a wonderful family Christmas at Ink.Genuine Hotels.com guest review
"Five Night December Stay"
The people that work at the Ink48 are fantastic. Incredibly Helpful, were always willing to do what they could to make the stay an enjoyable. There were a few things that I didn't like. 1, Noise, I don't know whether it was street construction noise or some kind of noise that was coming from the inside the hotel, it was consistent. Five nights and never […] went away. 2. Street Noise, We were on the 6th floor on the side of the street where a night club is, it was fairly noticeable. 3. The morning coffee was put away very early, one day it was put away by 9 am. Crazy, people are on vacation, leave the coffee out longer please. 4. Have to pay for the WiFi service, pretty typical for an upscale hotel, I know, they cater to business and it works for them, but really, it bugs me, i can't imagine its that big of a profit center, or offer me a package at booking that includes the WiFi at a reasonable cost. 5. Seven Dollar Bottle of Water in the room that can be bought down the street for 2.50, why, I just don't get it. I understand some of these are very nit-picky, and I don't mean to portray my stay as bad, Again the employees here are super nice and bend over backward for you, they even offered to put us in another room when they found out about the noise situation, but by that time we were 4 days into a 5 day stay, and it just wasn't worth the effort. Overall a very nice place, but not sure I would repeat my stay there. Read moreGenuine Hotels.com guest review
"Hotel with spa"
Hotel staff were friendly and accommodating. Hotel rooftop was great! Complimentary wine was fun too. One downfall: Spa too close to weight room. Could hear weights dropping while receiving massage.Genuine Expedia guest review
"Great value in pricey NYC."
This was first visit to NYC for my adult granddaughter and me; her college graduation gift. The room they gave us did not match with the description in the online material I used to book our seven night stay through Expedia. When I requested relocation to a room that matched our expectation the staff was very gracious. Hotel was booked solid that night […] but they assured me they would take care of relocation while we were out on a tour the next day. The room we were moved to was on a higher floor, larger, and the exterior wall was all windows looking north to mid-town Manhattan and across the Hudson River to New Jersey skyline. Housekeeping staff kept our room super clean. All requests we made regarding getting around in NYC, restaurant suggestions, etc., were dealt with very professionally with useful information. All the staff were so nice. The amazing thing is we only saw a housekeeping cart in the hallways once in our seven day stay and we only heard sounds from an adjoining room once. The rooms are not routinely stocked with a coffee/tea making setup as there are coffee and tea available in the lobby reception area each morning. We asked about making tea in our room and moments later staff appeared at our door with a Keurig single cup coffee machine with pods of various coffees and teas. The Print restaurant at the property is independently owned but is a perfect match for the upscale but relaxed ambiance of this modern, classy hotel. Read moreGenuine Expedia guest review
Response by ink48 hotel, a Kimpton Hotel Greetings, I am pleased we were able to change your room and provide you a higher floor. This was a special occasion and happy to hear it all worked out at the end. We look forward to welcoming you back in the near future.
Everyone was amazing. So friendly and helpful. I will definitely be back.Genuine Expedia guest review
Response by ink48 hotel, a Kimpton Hotel Hi Alicia, So happy to hear you had an amazing stay. Our employees really try to make each guest feel at home. Hope to see you soon. Gracias
"Wonderful staffed hotel in prime location"
I went to NYC with my boyfriend this past weekend and stayed at ink48. We loved, loved it!! We stayed in the Hudson River view suite, and yes, it was a fantastic view.. Sunrise, sunset, night view... So beautiful!! It was also my birthday, and the hotel team had wine & chocolates at our arrival. The place was so very clean and cleaning service came […] twice daily to assure our hotel remained fully stocked and spotless... As well as pullin our blinds down, etc. It's location is in a great area, easy walk to Times Square, Rockefeller center, subways.. Great breakfast & coffee nearby. Rooftop bar was VERY lovely and cozy, tho I would have enjoyed it more if the food menu was re-vamped a bit. The appetizers we ordered were very overpriced and not too tasty at all. Until the menu is changed, I would recommend grabbing a pregame drink or 2 up there, but save your appetite and money for other delish meals in nyc. Also, room service should stay open at least until midnight. I did have a bad sinus infection on my bday night and had an early night and returned to the hotel, but when we called at 10:40, 10 mins after room service closed, they could not bring wine and a dessert up for our lame, sickly night inside :( so definitely extending the hours, would be awesome!!! Despite those little details, I'd recommend this place to anyone. I will be back. I was beyond impressed with the staff and their desire to make our stay and my birthday as wonderful as possible. Read moreGenuine Expedia guest review
"Nice hotel, sketchy location"
The room was clean and had nice amenities. The bathroom door was impractical, it was opaque and did not fully close within the frame or lock. the sink is so close to the toilet that things fell from the counter into the toilet. The neighborhood was grungy and the hotel is kind of far to walk anywhere interesting. Service was fantastic with free tea […] and coffee in the am and wine at 5 pm. I had no noise issues other than other room's doors slamming closed. Read moreGenuine Hotels.com guest review
We really enjoyed our hotel stay with you on December 14-15, 2013! We had a wonderful time and appreciated the warmth and helpfulness of your staff. We would stay again at the Kimpton Hotel in NYC. Sincerely, Nancy and Herb SorgenGenuine Hotels.com guest review
"Restaurant row closeness"
Just loved everything about it. Clean ,comfortable, the staff and atmosphere.Genuine Hotels.com guest review
"Trendy hip, great rooms, but noisy"
The hotel itself is great. Restaurant is pricey and food is rich. Room was really large (for NYC) and well designed. Great bathroom and comfy lounging couch. Spa looked great. However, there is street noise in the rooms, (at least mine) especially from warehouse trucks on w. 48th if you are on that side (as I was.) Also, loud music in restaurant and […] lobby and very hip club on top floor makes the downstairs kind of a party hub, so not the quiet retreat. There is not a whole lot to do on 11th Avenue unless you want to visit the UPS center. Have to walk 10 minutes to get to restaurants on 9th Avenue, or a bit less to get down to Gotham Market on 11th. Read moreGenuine Hotels.com guest review
"Excellent hotel with great service."
I really like the hotel and was very impressed by the service. I struggled a bit with the location but the hotel itself was worth it.Genuine Hotels.com guest review
"GREAT LOUNGE BAR AREA. HOTEL IS VERY MODERN."
ALL WAS GOOD. NO COMPLAINTS WITH SERVICE OR ANYTHING. ROOM WAS CLEAN. I WOULD NOT SAY THIS WAS A 5 STAR.. I WOULD SAY THIS IS A 3 1/2 TO A 4 STAR. OVERALL CLEAN BUT NICE.. EXPENSIVE.. IS WHAT I FIND NYC.Genuine Expedia guest review
"Great hotel with some street noise at night"
We really enjoyed Ink48. Our room was very comfortable and the staff were very helpful. The worst thing about the hotel was the noise late at night when the nearby clubs closed. The club-goers seemed to park near the hotel and were very loud. Our first night there, we were woken at 2:30am to 10 police cars who eventually hauled away 3 people. It wouldn't […] keep me from staying at Ink48 in the future, but I would request a higher floor to get away from the night noise. Read moreGenuine Expedia guest review
It was so loud the first night we could not sleep. We were on the second floor by a nightclub. The noise lasted until early in the morning. The hotel told us they would send an email to hotels.com requesting they refund our money. We are still waiting to hear if our money will be refunded.Genuine Hotels.com guest review
"very nice hotel"
The hotel itself was very nice. Everything was clean and well maintained. The location was a bit of a walk to midtown where we seemed to end up everyday. The staff couldn't have been nicer. I would go back.Genuine Hotels.com guest review
"Great Hotel for price"
The hotel is a little far West, but when the weather is nice, it is a great walk to the East and Broadway, etc. The staff were very friendly and helpful. I would stay here again.Genuine Hotels.com guest review
Unfortunately I tore an ACL while I was at the hotel (not on the hotel grounds) but they helped me out above and beyond what I expected. They checked up on me after I got back from the hospital and helped me out the next day to make sure I got to where I needed to go. Great staff at the hotel.Genuine Hotels.com guest review
"Great dog-friendly stay"
We loved everything about this hotel. the staff, the room, the dog-friendly policy, the amazing rooftop bar and the location, buuuuuttttt for such a beautiful place they should figure out their elevators. I got stuck on one for a five minutes and we would sometimes have to take them to the basement or to higher floors, b/c they would malfunction or […] be so full we would have to adjust which ones we would take. Hopefully this is remedied before we stay again in the summer. It wouldn't stop us from staying again. Read moreGenuine Expedia guest review
"Great Place for the Javits Center"
I was attending a meeting at the Javitz Center and it was just a short walk away.Genuine Expedia guest review
"Not very responsive to complaints!"
On second night when I went to put on pajama bottoms I could not find them. Looked everywhere in room and still no luck. When I went to front desk they asked me where I had them on last! Really? Stated they did not take them, that they couldn't be in laundry, etc! On last day stated they didn't know what happened? I should have at least been compensated! […] Also after they didn't restock or clean room on second day after we got back to room at 7pm they said privacy light on! Was not on and had even stopped at front desk to ask them restock mini bar after two days! Also beautiful bar upstairs but owner at elevator was rude and for no reason tell us this was a multi-million dollar investment! Like I asked!! He must scare off other people because no one in bar!!! Read moreGenuine Hotels.com guest review
Great visit. Will likely stay there again.Genuine Hotels.com guest review
"Great hotel for a business trip"
First time at this hotel. Loved the rooms (tiny shower though!) Very clean and comfortable.Genuine Expedia guest review
Upon arriving we were a little disappointed in the location around the area were just very industrial. It wasn't as convenient to places of interest. It was extremely, noisy from cars squealing, horns beeping and a sound like a trash truck crunching trash all night long. I never slept the whole night!Genuine Hotels.com guest review
"My favorite NYC hotel"
I love staying at Ink 48- the rooftop bar is fantastic as well as the entire staffGenuine Hotels.com guest review
"Great place to stay for the money"
The staff was very respectful and polite during my stay. Rooms were clean and the hotel offers many amenities in the room or upon request. The room had an umbrella in it which was nice for the day it rained and it was relatively quiet (you could still hear sirens/construction, but that seemed to be a problem symptomatic of New York rather than the hotel). […] The nearest subway station is a few blocks away, but on vacation, it was a much needed walk to work off all the great food I had. I stayed Sunday to Thursday evening, so I can't speak to the noise on weekends. Overall, it was a very comfortable place to stay for my trip to NY. Read moreGenuine Hotels.com guest review
Ive stayed at this Hotel on numerous occasions and have always had a pleasant time. However this time not so much. I arrived at approximately 6:00pm to check into the hotel. the concierge said my room was not yet ready so they would take my bag and store it because we were going to a game. After the game we came back to hotel they checked us in to our […] room. when we went upstairs the bed was undone there was bags of chips everywhere like someone raided the minibar and the room looked like someone was staying there. I went downstairs to inform the concierge and tell them . The concierge was very apologetic and got the manager. the manager came upstairs and looked at room and said are you sure that this is not your stuff. I said no I just checked in and walked up here. ask your concierge. so the manager then came downstairs with us and said there is nothing really I can do for you since you booked on expedia. However we will move your room. so they moved our room into a smaller room on the third floor. I have stayed at this hotel several times now and always enjoyed my stay. However this time I was very disappointed and it really ruined my friends birthday. Read moreGenuine Expedia guest review
"NOT worth the money"
The room was pretty big for NYC and the bathroom was really cool. I loved the glass tile and frosted glass wall to the bathroom. We had a beautiful view of the river, too, but that was about it. We were on the 10th floor and the windows did little to keep the city noises out of the room. We must have been near a police or fire station because sirens […] were frequent and went right past our window. Late at night I could hear all kinds of people talking. I could even hear individual conversations. I learned the next day that a private night club was across the street. There weren't any night lights in the room, so we had to leave the bathroom light on. But that was so bright through the frosted glass wall that I couldn't sleep at all between the noise and the light. The bed was also really soft. Not good if you have challenges with the back. Read moreGenuine Expedia guest review
"It was beautiful in the heart of NYC."
I only wish they had free parking. I would recommend this hotel to any oneGenuine Expedia guest review
"Quick Biz Trip"
The hotel is quiet, spacious, but lively. A crisp welcoming atmosphere, and a complimentary wine hour. It is hard to find a comparable in Manhattan at such a great price and with such fantastic service, Its my second stay there and I am hooked.Genuine Expedia guest review
"Beautiful, chic hotel"
The lobby and restaurant are very impressive, and my room was very nice. The rooftop bar had gorgeous views and was hopping on a Saturday night. Only problem was that my room was on the 3rd floor and very noisy from the street. Next time I'd make sure to get a higher floor.Genuine Hotels.com guest review
"Just the right amount of Manhattan..."
My girlfriend and I very much enjoyed our stay at Ink48 Hotel. The city views from our room were incredible and the room was immaculate. Friendly and very helpful staff as well as one of the nicer roof top bars I've been to in NYC.Genuine Hotels.com guest review
Great service...check-in took about 2 minutes and we were able to get in hours before check-in time without issue. Views of the Husdon are great. North/South Location is perfect and only a couple blocks of walking to get to the heart of mid-town. Great hotelGenuine Hotels.com guest review
"Economical and comfy"
The room was small but well laid out; the best part was the bath although there was no tub for those who do not enjoy showers. There was a decent view and if one joins the free rewards program before checking in, free wifi (I ended up paying for lack of this knowledge).Genuine Expedia guest review
Top notch staff and large rooms which is rare in NYC. Will stay again for sureGenuine Hotels.com guest review
Ink 48 is a very nice hotel. Great location. LRge and comfortable rooms. Great rooftop bar.Genuine Expedia guest review
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