All hotels in Metropolis, Illinois, United States of America
1 room, 2 adults
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2179 East 5th Street, Metropolis, IL, 62960, United States of America, ‏‎855-239-9222
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4.0 / 5Excellent

Score breakdown (from 118 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    4.0
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Automated front entrance doors would be an improvement. Accessibility is limited either with luggage and/or handicapped issues.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to interstate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice place. Comfortable beds and clean room. Great access to Interstate.
Genuine Hotels.com guest review
1 night family trip Oct 17, 2013
Tim
US
3.0 / 5Good
"Close to Paducah, KY."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Easy to find right off the interstate. Longer wait than usual check-in. Adequate room space. Terrible humming sound near by (above clothes hanger area) which kept us awake.
Genuine Expedia guest review
Other trip Oct 19, 2013
A Traveler
US
3.0 / 5Good
"Needs better WIFI"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Comfortable and relaxing place. Pleasant staff. The best choice if you want to stay in Massac county. Only downside was the poor WIFI access on the 3rd floor. If that improves then it's a real nice stay.
Genuine Hotels.com guest review
5 night business trip Aug 27, 2013
A Traveler
US
3.0 / 5Good
"Weekend at the casino"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was close to the casino and considering the small amount of time we spent there it was much more cost efficient than the Casinos hotel at 300.00 per night.
Genuine Expedia guest review
Other trip Aug 31, 2013
T.M.
US
5.0 / 5Outstanding
"nice hotel in the middle of nowhere"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have taken this 1200 mile trip several times in the past. On my way back to Kansas City from the southeast, I usually drove to Mount Vernon, Illinois. Stopping sooner at this Holiday Inn allowed me to have dinner at a decent hour, relax in the spa/pool, get a quiet night's sleep in a comfortable bed, and get a hot breakfast in the morning.
Genuine Expedia guest review
Other trip Aug 15, 2013
Nick
US
3.0 / 5Good
"Not a $100 per night hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Room was clean. Staff was pleasant and helpful. Bed was very stiff. Room was small. Bathroom was very small. I mean very small. Had to stand on toilet to open/close the door. Passed the hotel at first, late arrival and the lights weren't on. Couldn't see the sign. This is a $75 per night hotel.
Genuine Expedia guest review
Other trip Aug 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Good location, worth the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stopped here on our move to SC. Very nice hotel, great price. Breakfast was carb heavy, not much fruit on it. Front desk staff recommended a great restaurant to us, called the Grill. Thank you!
Genuine Hotels.com guest review
1 night trip Jul 24, 2013
DW
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was very friendly. Room was nice and cool when arrived. Check in and check out was quick and painless. Thank you!! Will stay there again!
Genuine Hotels.com guest review
1 night trip Jul 25, 2013
A Traveler
US
1.0 / 5Poor
"Cockroach"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
We left this hotel because there was a HUGE cockroach in the bathroom of our room.
Genuine Hotels.com guest review
1 night trip Jul 1, 2013
Mrs. Afraid of cockroaches
US
5.0 / 5Outstanding
"Easy to find"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
nice and clean. Was right off the highway easy to find and then easy to go in to town and see the Superman saute. great food close by.
Genuine Expedia guest review
Other trip Jul 2, 2013
Kirsten
US
4.0 / 5Excellent
"A Good Place to Rest"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location is great just off the highway with easy access. Gas station and food near by. Grounds are clean, outdoor space for pet exercise. Caring, friendly staff. Comfortable beds with layers of blankets. We had access to internet issues-frustrating. The business desk computer set up in the lobby seemed to work well. The air conditioner was loud, I didn't have a problem sleeping with it but others in our room did. The pool was down for maintenance but we had used it during a prior stay, it's kept clean, never a towel issue. Bathroom location is great just outside the door, nice and big-clean. We've stayed here a few times now and always enjoy our stay.
Genuine Hotels.com guest review
3 night trip May 30, 2013
Tammy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
It was a good stay the staff was friendly except the pool was undermaintenance. Ov we rall was great
Genuine Hotels.com guest review
Other trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Lots of history"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone was friendly and helpful!
Genuine Hotels.com guest review
1 night trip May 31, 2013
Veronica B.
US
5.0 / 5Outstanding
"Super"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and nice
Genuine Hotels.com guest review
1 night family trip May 28, 2013
Tom
US
3.0 / 5Good
"Nice place to stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice rooms, very comfortable bed and pillows. Indoor pool and fitness center are very small. Refrigerator in room and microwave. Standard continental breakfast. Overall would recommend for a night or two. Would stay here again.
Genuine Hotels.com guest review
1 night trip May 11, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was great except the shower drain was very very slow Staff were fantastic
Genuine Hotels.com guest review
5 night trip Apr 23, 2013
A Traveler
US
4.0 / 5Excellent
"Excellent Choice for Paducah Quilt Show!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Smiling and friendly staff. Great breakfasts and the room was clean and comfortable. The indoor spa and pool were an added bonus and a relaxing way to end a long day.
Genuine Expedia guest review
Other trip Apr 27, 2013
A Traveler
US
5.0 / 5Outstanding
"great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
only thing that was disappointing was they were repainting the indoor pool so we didnt get to use it but i also understand that they have to do maintenance and upkeep.just wish we would have known in advance. the bathroom was very small but clean. they gave us a five dollar discount because of the pool. the rooms were perfect. bed and linens were terrific.staff was very friendly and our host phoebe was outstanding. got a very restful sleep. i would highly recommend again
Genuine Expedia guest review
Other trip Apr 22, 2013
lisa
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was very helpful and pleasant to speak with . It well lit when we arrived well after dark . Very comfortable stay !!!!
Genuine Hotels.com guest review
1 night business trip Apr 19, 2013
Zig
US
5.0 / 5Outstanding
"Traveling people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great. The staff was very friendly and helpful. Will stay here again next trip.
Genuine Hotels.com guest review
Business trip Apr 15, 2013
A Traveler
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was clean. Staff was wonderful. This hotel is not in a busy area (restaurants and shopping) but Paducah is only 8 miles away. Only thing that bothered us is they allow smoking and you can smell the smoke in non-smoking rooms.
Genuine Hotels.com guest review
1 night family trip Mar 29, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
There seem to be several maintenance issues with this hotel. The pool was not in working condition, ice machine broken, pancake maker not working and light bulbs out in our room. Also, they need to update for personal device charging.
Genuine Hotels.com guest review
1 night trip Mar 21, 2013
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I liked the hotel, the staff was very friendly and helpful. Breakfast was hot and free. The bed was a little stiff, but you had plenty of pillows.
Genuine Hotels.com guest review
1 night business trip Mar 8, 2013
A Traveler
US
2.0 / 5Fair
":("
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
2 Main problems I had was that we brookes this hotel, with an u door pool, for the kids. When we arrived, The pool was completely drained And "out of order." The second problem I had was that when i brookes The room I specifically asked if we could get our preferred Customer points. When we arrived we were told that we could not get them. This was over All, thoroughly disapointing.
Genuine Hotels.com guest review
1 night business trip Mar 8, 2013
Leslie
US
4.0 / 5Excellent
"Nice and Practical"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked two rooms at the Holiday Inn Express in Metropolis for a one day stay with my family. The room was clean and updated, while the service was friendly and professional. I'd recommend this hotel to others that may come to the area.
Genuine Hotels.com guest review
1 night trip Mar 1, 2013
Chicago-go
US
2.0 / 5Fair
"Good Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
My husband and I expected much more from this hotel. This is the first hotel I've ever been to that had a pool area completely visible to the front desk. I for one do not want to be relaxing in the hot tub while new guests come in and gawk at me!! The desk in the room looked like the legs were about to fall off, the valence was falling down, and the bathroom door wouldnt stay open. Luckily the bed was clean and comfortable; that was the best part I suppose.
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2013
A. Sheffield
US
3.0 / 5Good
"Expected more from a Holiday Inn"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The pool had too much chlorine or something. My skin was flaking off when I left and I got an eye infection from the pool that I have to suffer with the rest of our vacation. The bathroom in th room was dirty and it took 20 minutes to get eggs and sausage for breakfast. Then she only brought out enough for the people waiting in line for it and it was empty again right away. My husband and I don't eat carbs and waiting that long caused me to run late for our schedule.
Genuine Hotels.com guest review
1 night business trip Dec 21, 2012
Amanda
US
5.0 / 5Outstanding
"quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the room fan was not-too-loud, not-too-soft. We need "white noise" to sleep, so it was a nice surprise to have a room fan in proper working condition.
Genuine Hotels.com guest review
1 night trip Nov 26, 2012
A Traveler
US
5.0 / 5Outstanding
"Stop over"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Really nice stay in Metropolis. Newer building with indoor pool that wasn't listed. Nice surprise. Metropolis was a little disappointing but the hotel was great.
Genuine Hotels.com guest review
1 night trip Nov 21, 2012
Mark F.
US
4.0 / 5Excellent
"Convenient to Paducah, KY and Metropolis, IL"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent accommodations, as always. I've stayed there several times, and have always been satisfied.
Genuine Hotels.com guest review
2 night family trip Nov 21, 2012
TM
US
5.0 / 5Outstanding
"A Good Weekend Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Quite a nice stay. I have stayed at various hotels in Metropolis and this one is by far the best! Clean rooms, nice staff, good food what more can one ask for?
Genuine Hotels.com guest review
2 night trip Nov 2, 2012
Aquatic Guru
US
2.0 / 5Fair
"Dissapointed"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was loud in the room. you could hear the people above you walking around. the floor seem to sqeak in my room as well. TV was nice. Room had a fridge. Another thing was personal that worked there were rarley at the front desk. Many times i was waiting more than just a few min. for a Rep to show up. Pool was very small. Breakfast was ok. the eggs didnt taste good at all. The Cinnimon rolls were really good. Find some where else to stay around the Paducah area.
Genuine Hotels.com guest review
3 night trip Oct 24, 2012
M. Panna
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was good except the pool water was to cold to swim in and the hot tub wasn't working right . The water never got hot. Everything else was good. It was a little disappointing not to get to swim because when I was looking for a place to stay that is one thing I made sure was to have a indoor pool.
Genuine Hotels.com guest review
3 night family trip Oct 11, 2012
A Traveler
US
4.0 / 5Excellent
"Good for a family"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The indoor pool is a little small but worked out great for my kids who are 10 and 7. They really enjoyed the pool and the room was a good size for our family of four. The breakfast was more than adequate with eggs, sausage, biscuits, pancakes, cereal, oatmeal, cinnamon rolls, pastries, toast, etc. Everyone enjoyed the stay.
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
US
2.0 / 5Fair
"Superman metropolis"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hotel hallways had a musty smell...and there was a spider in the room. Beds were also uncomfortable and bathroom was very tiny. All in all this hotel was not worth the cost...very disappointed in this holiday inn express
Genuine Hotels.com guest review
1 night family trip Aug 23, 2012
A Traveler
US
4.0 / 5Excellent
"Convenient to I-24"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
I've lodged here a number of times, and always enjoy the stay.
Genuine Hotels.com guest review
1 night trip Jun 16, 2012
TM
US
4.0 / 5Excellent
"Great for the ENTIRE family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Right off the highway and easy to find. Didn't bring my furry children, but was glad to know that they're welcomed too! Loved the whirlpool garden tub and the pillows were perfect. Slept like a baby!
Genuine Expedia guest review
Other trip Jul 30, 2012
A Traveler
US
3.0 / 5Good
"Suite no so sweet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall, it was an "ok" stay; the King sized suite is nothing more than a king bed..........and that's about it; Fridge too small to put anything in, A/C doesn't blow very cold; and the wi/fi is extremely spotty...but at least it was free...;the advertised pool/spa area was "closed" due to "cleaning"; yet, after complaints, the sign magically disappeared; breakfast was good, very nice selection; ample parking and is within a moderate distance to downtown Metropolis; Overall, like i've written, it was an ok stay. But for the money, will not be going back; if you are in a pinch and absolutely need some place to stay that's not trashy, this is your place; however, if you want amenities and an actual suite, not the illusion of one, then you're better off staying in very nearby Paducah, KY.
Genuine Hotels.com guest review
1 night business trip Jul 17, 2012
A Traveler
US
5.0 / 5Outstanding
"Roomy at the Inn"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My room had a king-size bed, an easy chair with foot rest, a microwave, a small refrigerator, and free wireless for my computer. What more does a weary traveler need? The bed was comfortable and the pillows, though a bit small, were plentiful and conducive to sleeping. For thouse who need a large screen television, it had one of those, too. The room was large and comfortable; though the bathroom was a bit cramped it was clean and adequate for the purpose. The breakfast in the lobby was worth taking advantage of, but get down there early or there won't be much left to eat. They do not replace food items if there is 15 minutes or less left until service ends. Somthing I think they should reconsider. All things considered, I would gladly stay there again.
Genuine Hotels.com guest review
1 night trip Jul 13, 2012
Bonnie
US
5.0 / 5Outstanding
"Nice new hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
New hotel - everything was wonderful.
Genuine Hotels.com guest review
1 night trip Jul 7, 2012
Chris
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room never got cool and the air conditioner made weird noises through the night. Didn't complain because we were only spending one night. There isn't a whole lot in Metropolis, but Paducah has a variety of dining options.
Genuine Hotels.com guest review
1 night family trip Jul 6, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Ok Place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Was a nice place, stayed there for family reunion. Worst thing was someone backed into our SUV in the parking lot and did not report it. No outside security cameras at hotel.
Genuine Hotels.com guest review
1 night family trip Aug 30, 2014
Kenneth
AS
2.0 / 5Fair
"A mix of great and not so great..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff were very polite, the welcome cookies went down well and the breakfast was awesome. The location was good in terms of getting on and off the road. The room was musty when we walked in and we needed to open a window to clear the smell. We were on the bottom floor and at 2am a family took the room above us and woke us up stomping around - clearly there was not a lot of insulation between the top and bottom floor, but better placement of the late arriving family might have helped also - maybe over an empty room or on the ground floor. Then at 7.30 a workman started up in the room next door - hammering, scraping and using a pneumatic tool of some kind. Probably should have waited till after breakfast at least. I asked for some shaving foam (as advertised in the bathroom) but they were out. So overall, there were some good points (really good breakfast) but the goal of getting a restful sleep after a long drive and before another was not achieved, hence the 2.
Genuine Hotels.com guest review
1 night trip Jul 2, 2013
A Traveler
NZ
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Carl
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Holiday Inn Express Metropolis
Dear Kendall, Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your review and will share it with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
1 night romance trip May 1, 2015
Kendall
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Jeannie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Sep 20, 2014
Mark
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews