Staff was very friendly. Room was nice and cool when arrived. Check in and check out was quick and painless. Thank you!! Will stay there again!Genuine Hotels.com guest review
We left this hotel because there was a HUGE cockroach in the bathroom of our room.Genuine Hotels.com guest review
"Easy to find"
nice and clean. Was right off the highway easy to find and then easy to go in to town and see the Superman saute. great food close by.Genuine Expedia guest review
"A Good Place to Rest"
Location is great just off the highway with easy access. Gas station and food near by. Grounds are clean, outdoor space for pet exercise. Caring, friendly staff. Comfortable beds with layers of blankets. We had access to internet issues-frustrating. The business desk computer set up in the lobby seemed to work well. The air conditioner was loud, I didn't […] have a problem sleeping with it but others in our room did. The pool was down for maintenance but we had used it during a prior stay, it's kept clean, never a towel issue. Bathroom location is great just outside the door, nice and big-clean. We've stayed here a few times now and always enjoy our stay. Read moreGenuine Hotels.com guest review
It was a good stay the staff was friendly except the pool was undermaintenance. Ov we rall was greatGenuine Hotels.com guest review
"Lots of history"
Everyone was friendly and helpful!Genuine Hotels.com guest review
Very clean and niceGenuine Hotels.com guest review
"Nice place to stay"
Nice rooms, very comfortable bed and pillows. Indoor pool and fitness center are very small. Refrigerator in room and microwave. Standard continental breakfast. Overall would recommend for a night or two. Would stay here again.Genuine Hotels.com guest review
It was great except the shower drain was very very slow Staff were fantasticGenuine Hotels.com guest review
"Excellent Choice for Paducah Quilt Show!"
Smiling and friendly staff. Great breakfasts and the room was clean and comfortable. The indoor spa and pool were an added bonus and a relaxing way to end a long day.Genuine Expedia guest review
only thing that was disappointing was they were repainting the indoor pool so we didnt get to use it but i also understand that they have to do maintenance and upkeep.just wish we would have known in advance. the bathroom was very small but clean. they gave us a five dollar discount because of the pool. the rooms were perfect. bed and linens were terrific.staff […] was very friendly and our host phoebe was outstanding. got a very restful sleep. i would highly recommend again Read moreGenuine Expedia guest review
The staff was very helpful and pleasant to speak with . It well lit when we arrived well after dark . Very comfortable stay !!!!Genuine Hotels.com guest review
The room was great. The staff was very friendly and helpful. Will stay here again next trip.Genuine Hotels.com guest review
Hotel was clean. Staff was wonderful. This hotel is not in a busy area (restaurants and shopping) but Paducah is only 8 miles away. Only thing that bothered us is they allow smoking and you can smell the smoke in non-smoking rooms.Genuine Hotels.com guest review
There seem to be several maintenance issues with this hotel. The pool was not in working condition, ice machine broken, pancake maker not working and light bulbs out in our room. Also, they need to update for personal device charging.Genuine Hotels.com guest review
I liked the hotel, the staff was very friendly and helpful. Breakfast was hot and free. The bed was a little stiff, but you had plenty of pillows.Genuine Hotels.com guest review
2 Main problems I had was that we brookes this hotel, with an u door pool, for the kids. When we arrived, The pool was completely drained And "out of order." The second problem I had was that when i brookes The room I specifically asked if we could get our preferred Customer points. When we arrived we were told that we could not get them. This was over […] All, thoroughly disapointing. Read moreGenuine Hotels.com guest review
"Nice and Practical"
Booked two rooms at the Holiday Inn Express in Metropolis for a one day stay with my family. The room was clean and updated, while the service was friendly and professional. I'd recommend this hotel to others that may come to the area.Genuine Hotels.com guest review
My husband and I expected much more from this hotel. This is the first hotel I've ever been to that had a pool area completely visible to the front desk. I for one do not want to be relaxing in the hot tub while new guests come in and gawk at me!! The desk in the room looked like the legs were about to fall off, the valence was falling down, and the […] bathroom door wouldnt stay open. Luckily the bed was clean and comfortable; that was the best part I suppose. Read moreGenuine Hotels.com guest review
"Expected more from a Holiday Inn"
The pool had too much chlorine or something. My skin was flaking off when I left and I got an eye infection from the pool that I have to suffer with the rest of our vacation. The bathroom in th room was dirty and it took 20 minutes to get eggs and sausage for breakfast. Then she only brought out enough for the people waiting in line for it and it was […] empty again right away. My husband and I don't eat carbs and waiting that long caused me to run late for our schedule. Read moreGenuine Hotels.com guest review
the room fan was not-too-loud, not-too-soft. We need "white noise" to sleep, so it was a nice surprise to have a room fan in proper working condition.Genuine Hotels.com guest review
Really nice stay in Metropolis. Newer building with indoor pool that wasn't listed. Nice surprise. Metropolis was a little disappointing but the hotel was great.Genuine Hotels.com guest review
"Convenient to Paducah, KY and Metropolis, IL"
Excellent accommodations, as always. I've stayed there several times, and have always been satisfied.Genuine Hotels.com guest review
"A Good Weekend Stay"
Quite a nice stay. I have stayed at various hotels in Metropolis and this one is by far the best! Clean rooms, nice staff, good food what more can one ask for?Genuine Hotels.com guest review
It was loud in the room. you could hear the people above you walking around. the floor seem to sqeak in my room as well. TV was nice. Room had a fridge. Another thing was personal that worked there were rarley at the front desk. Many times i was waiting more than just a few min. for a Rep to show up. Pool was very small. Breakfast was ok. the eggs didnt […] taste good at all. The Cinnimon rolls were really good. Find some where else to stay around the Paducah area. Read moreGenuine Hotels.com guest review
Everything was good except the pool water was to cold to swim in and the hot tub wasn't working right . The water never got hot. Everything else was good. It was a little disappointing not to get to swim because when I was looking for a place to stay that is one thing I made sure was to have a indoor pool.Genuine Hotels.com guest review
"Good for a family"
The indoor pool is a little small but worked out great for my kids who are 10 and 7. They really enjoyed the pool and the room was a good size for our family of four. The breakfast was more than adequate with eggs, sausage, biscuits, pancakes, cereal, oatmeal, cinnamon rolls, pastries, toast, etc. Everyone enjoyed the stay.Genuine Expedia guest review
Hotel hallways had a musty smell...and there was a spider in the room. Beds were also uncomfortable and bathroom was very tiny. All in all this hotel was not worth the cost...very disappointed in this holiday inn expressGenuine Hotels.com guest review
"Convenient to I-24"
I've lodged here a number of times, and always enjoy the stay.Genuine Hotels.com guest review
"Great for the ENTIRE family"
Right off the highway and easy to find. Didn't bring my furry children, but was glad to know that they're welcomed too! Loved the whirlpool garden tub and the pillows were perfect. Slept like a baby!Genuine Expedia guest review
"Suite no so sweet"
Overall, it was an "ok" stay; the King sized suite is nothing more than a king bed..........and that's about it; Fridge too small to put anything in, A/C doesn't blow very cold; and the wi/fi is extremely spotty...but at least it was free...;the advertised pool/spa area was "closed" due to "cleaning"; yet, after complaints, the sign magically disappeared; […] breakfast was good, very nice selection; ample parking and is within a moderate distance to downtown Metropolis; Overall, like i've written, it was an ok stay. But for the money, will not be going back; if you are in a pinch and absolutely need some place to stay that's not trashy, this is your place; however, if you want amenities and an actual suite, not the illusion of one, then you're better off staying in very nearby Paducah, KY. Read moreGenuine Hotels.com guest review
"Roomy at the Inn"
My room had a king-size bed, an easy chair with foot rest, a microwave, a small refrigerator, and free wireless for my computer. What more does a weary traveler need? The bed was comfortable and the pillows, though a bit small, were plentiful and conducive to sleeping. For thouse who need a large screen television, it had one of those, too. The room […] was large and comfortable; though the bathroom was a bit cramped it was clean and adequate for the purpose. The breakfast in the lobby was worth taking advantage of, but get down there early or there won't be much left to eat. They do not replace food items if there is 15 minutes or less left until service ends. Somthing I think they should reconsider. All things considered, I would gladly stay there again. Read moreGenuine Hotels.com guest review
"Nice new hotel"
New hotel - everything was wonderful.Genuine Hotels.com guest review
Room never got cool and the air conditioner made weird noises through the night. Didn't complain because we were only spending one night. There isn't a whole lot in Metropolis, but Paducah has a variety of dining options.Genuine Hotels.com guest review
"Take my word for it"
Always stay here when I am in the area. Looks, feels, and smells clean. Rooms are spacious and comfortable. Staff is consistently courteous and professional.Genuine Expedia guest review
"air conditioner problem"
air conditioner turned off and on all night. Everything else seemed ok.Genuine Expedia guest review
"nice to rest after day on lake"
I requested a roll away bed which was not in the room upon arrival. However, I noticed it wason the reservation when I picked it up at the front desk. I called from room to request the bed again and she told me about the $10 charge. I said I was aware due to the fact I had previously requested one. It was brought up promptly. The pool indoors was small […] but clean. The beds were not very comfortable but there was a nice variety of pillows. The breakfast was great. Fed the family and saved from going somewhere else. Overall a good place to stay for the area. Read moreGenuine Expedia guest review
"Went ot National Quilt Show"
Nice room very clean. comfortable beds. Great TV! Service was very good and friendly people wanting to help you with anything you needed. Breakfast was very good and FREE! You could eat in the breakfst area which was clean and attendants were available to carry, clean up and clear up tables. It was nice.Genuine Hotels.com guest review
Was a nice place, stayed there for family reunion. Worst thing was someone backed into our SUV in the parking lot and did not report it. No outside security cameras at hotel.Genuine Hotels.com guest review
"A mix of great and not so great..."
The staff were very polite, the welcome cookies went down well and the breakfast was awesome. The location was good in terms of getting on and off the road. The room was musty when we walked in and we needed to open a window to clear the smell. We were on the bottom floor and at 2am a family took the room above us and woke us up stomping around - clearly […] there was not a lot of insulation between the top and bottom floor, but better placement of the late arriving family might have helped also - maybe over an empty room or on the ground floor. Then at 7.30 a workman started up in the room next door - hammering, scraping and using a pneumatic tool of some kind. Probably should have waited till after breakfast at least. I asked for some shaving foam (as advertised in the bathroom) but they were out. So overall, there were some good points (really good breakfast) but the goal of getting a restful sleep after a long drive and before another was not achieved, hence the 2. Read moreGenuine Hotels.com guest review
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