"Great hotel in Surin"
Got upgrade from Expedia Elite Plus which was great. Hotel is walking distance from beach. We stayed in Patong for a few days before going to Surin and liked this hotel and area much better.Genuine Expedia guest review
Really special... awesome!!Genuine Hotels.com guest review
The rooms were amazing! We had 4 rooms full of friends and while they were all different, we were all thrilled with our rooms. We had the best view because we were at the top but all were good! Incredible breakfast and the banana bread is a most try! The buggy rides up and down the hill were incredibly prompt to arrive just minutes after requesting […] a ride. We absolutely will return again. Not much in the way of shopping close by but the staff arranged a car and gave the obscure destination of some wood carvings and I was delighted with treasures found there! The only negative was the recommendation to see PhantaSea... Hated it! Not the American taste at all but I recognize the draw for the Asian culture... We were looking for more authentic Thai dancing and this show is a variety show with magic, tigers, comedy and absolutely every other thing you can possibly cram into 90 minutes. Every other recommendation was great!!!! Simply an amazing staff that had a common goal to fulfill our every need and with the courteous Thai greeting.....simply charming experience! Read moreGenuine Hotels.com guest review
"Beautiful Boutique Hotel"
The hotel was beautiful. The location above the street is not ideal and can be a little noisy, but the cleanliness and service were fantastic. The food was great, as we decided to eat almost every meal at the hotel. I would recommend to others, but make sure you ask for a room farther away from the road.Genuine Hotels.com guest review
"Relaxing and comfortable"
The hotel was a wonderful experience - we arrived in the wee hours of the morning, and the staff was still very courteous, polite, attentive in getting us settled into our luxurous room. The decor and feel of the rooms were so clean and relaxing. The hilltop views were amazing, private and quiet compared to the more touristy parts of Thailand.Genuine Expedia guest review
nice place, good pool, good view of water, nice staff, decent gym, very nice room, decent food, pretty good prices, nice staff, pretty unique location, would do it againGenuine Expedia guest review
"Midwest visiting the East"
If you are willing to splurge, this hotel is a fantastic paradise in Phuket. Surin Beach where this is hotel is located is upscale, but bargains can still be found by walking a few blocks. The breakfast at the hotel, which is included, is great. The other meals at the restaurant are hit or miss. Stick to Thai Food & make sure you ask for extra spicy […] if you want something that isn't entirely trying to cater to a bland western pallet. And, in a country where wine can sometimes be hard to find, this hotel has a great wine list, but, be sure to be specific on what you are asking for, since sometimes there is a language barrier. The hotel staff is great and VERY responsive to needs. The hotel also has great attention to detail with even having the beautiful landscaped grounds have signs regarding the plants that are planted. As two women traveling, we felt very safe at this hotel & they had a lot of security -- even helping you cross the busy road. The one issue I had with the hotel is that they advertise a shuttle to several places, but then charge you for the shuttle. If they are advertising a shuttle, then the service should be free. If not, then be upfront about this. If you are looking for night life, be ready to pay to get to Patong & back. If not, this location is ideal. The spa is very nice, but you are paying western prices. You can walk a few blocks to a local spa and have treatments at half the price. But, the spa was still wonderful. Read moreGenuine Expedia guest review
"Excellent Option on Phuket"
The rooms are beautiful, quiet and quite comfortable. Surin Beach, down the hill from the hotel, is a quick 1-2 minute shuttle ride away. The beach is simply stunning. If you want to relax, this is the place for you. The insanity, crowds and noise of Bangla Beach are far enough away - 20 minutes by cab. If you want to go you can, but you can certainly […] avoid it. Downsides: service is well meaning but a bit slow and the internet access can be sketchy. There are quite a lot of stairs between the lobby and the rooms, so if handicapped access is an issue for you this hotel is not a good option. Bottom line: we highly recommend if you are looking for a tranquil spot to unwind. Read moreGenuine Expedia guest review
"Nice hotel, good location"
Overall a pleasant hotel, nice well kept grounds, very pleasant front desk staff & manager. Rooms are very nicely appointed. Although our impression was severely let down when housekeeping put stained sheets on our bed one day, when we asked them to change it we saw that the mattress protector underneath was also very stained. they then proceeded to […] flip over the mattress protector & put new sheets over the top ( nice!!) of course I refused to accept that & had them go & find a clean one. I was shocked that they don't change the mattress protector after each guest checks out. There were also ongoing issues with a leaky smelly toilet. I think housekeeping needs more training. The day spa is hugely disappointing, I have regular Thai massages but this one was the most unpleasant & unskilled massage I have ever encountered. You can get a great massage at the beach for only THB 400.00 Read moreGenuine Expedia guest review
"Lovely escape from the madding crowd"
my wife and i throughly enjoyed a most relaxing week at the Ayara hilltop resort Surin and i would recommend it to any who want a get away to be a get away from the bustle of life and a place to sit relax and do nothing except take in the sun the sand and the water.Genuine Expedia guest review
Beautiful and fantastic resort with warm and beautiful staff. A very big thank you to the team, especially Sara for making our honeymoon perfect! The weather was not great, however the resort made our stay in Phuket perfect!Genuine Hotels.com guest review
"fantastic hotel with brilliant staff"
we had the best time , what a fantastic hotel , we recommend it 1000% close to the beach , local resturants and night life . the room was just brilliant and the staff could not do enough for us , we already booked to come in jan 2014.Genuine Expedia guest review
"Exceptional views @ the beautiful Surin Beach!"
Ayara Hilltops is a luxury escape that any traveller would dream of! - Whether relaxing in the beautiful hilltop suite or taking a hotel run buggy down to the beach and enjoying the sun and sand; you'll love your stay at Surin Beach - just a short tuk-tuk ride north of Patong.Genuine Expedia guest review
We spent 8 nights, and could not fault this hotel. The room, the view, the services and hotel staff were outstanding.Genuine Expedia guest review
"Exceptional resort at Surin Beach"
Just about everything about our seven days stay at Ayara Hilltops was superb. Excellent service at exceptional property. Enjoyed our suite comfort and outdoor shower, well maintained tropical gardens, swimming pool setting, spa massages and Surin beach. For breakfast there is generous choice of meals and a la carte menu offers first class meals. There […] is no need to leave a resort at all as all your needs can be met at the resort at the very highest standards. And all the staff providing exceptional service are a big credit to this outstanding resort. Read moreGenuine Expedia guest review
We recently stayed at this boutique resort to celebrate my 50th birthday. From the moment we arrived, we were warmly welcomed at reception by the Office Manager and her capable team. Finishing touches in our room such as super soft quilts, beautiful floral arrangements, an outdoor shower, fragrant bathroom products, and some home made cookies included […] in the nightly turn down service add to the ambience, not to mention the most comfortable king size bed we have ever slept in. The staff and management of the resort went above and beyond their respective roles to ensure that we had a most enjoyable stay and a birthday celebration that I will always treasure. My husband, in conjunction with the staff, arranged a beautiful candle-lit dinner on the balcony of our suite, and spoilt me with gorgeous red roses, a birthday cake and french champagne. The staff had also decorated our balcony with candles and filled our whirlpool balcony spa with an assortment of flower petals. Everything was perfect, and the two staff that served our meal were lovely. The restaurant offers indoor and outdoor dining overlooking the picturesque pool. We tried a number of dishes from the restaurant menu during our stay and each and every one of them was delicious. We wouldn't hesitate to recommend this resort to anyone. We will definitely visit again. Read moreGenuine Expedia guest review
"relaxing get away"
This is a beautiful property in Phuket. perfect if you want to relax at the pool or walk to the beach and just relax. The restaurant at the hotel has amazing food and the prices are reasonable . There are numerous restaurants on the beach if you want to walk to them. They are only a short walk away.The only issue we had with our room was that the little […] jetted tub did not have the jets working and although we told the front desk was done or we did not receive an explanation during our 3 nights there. There is no shopping close by if you want to shop and you must go by shuttle or take a cab to shop if that is what you want. We had shopped in Bangkok and at Kata beach so were not looking to shop. Read moreGenuine Hotels.com guest review
The resor is very nice and is situated in a more quiet part of Phuket- without being too far from the action. The staff were verry friendly and the food at the restaurant was exceptionally good. I think this is a better locaction than Patong beach, where it is busier and more tourists frequent. Surin beach is just at your doorstep so getting out for […] something different is easy to do. I would suggest an ocean view room over a courtyard one, which is what we had. Overall this is a great place to stay! Read moreGenuine Expedia guest review
Perched on the hilltops alongside Surin Beach, Ayara is a great resort for those looking for a close-to-nature beach getaway. The Courtyard Suite we had was tastefully decorated and spacious, with a massive bathroom. We could get a glimpse of the sea from the corner of the room, but in all honesty we were a tad too faraway for it to feel like a seaside […] resort. The restaurant in the hotel serves amazing Thai food by the pool, the food and ambience combined make it a choice dinner destination for resort guests. The beach is about a two minute buggy ride away, one gripe we had was the last buggy leaves the beach at 6pm, which makes the return journey a bit tricky across very steep slopes in almost pitch darkness. Read moreGenuine Hotels.com guest review
"The perfect setting for a quiet getaway..."
Ayara Hilltops proved to be the perfect setting for our honeymoon. A stunning, tranquil location, it is the ideal place to get away and switch-off from everyday life. Highly recommended: the on-site spa services, day trip tp Phi-Phi and Bamboo Island, enjoying a drink on the beach watching the sun set into the Andaman Sea, and eating out at one of the […] many local beachside restaurants. If you're looking for a smaller, boutique-style, top-quality resort and a quiet place to holiday, then Ayara Hilltops / Surin Beach have it all. Read moreGenuine Expedia guest review
"ayara hilltop boutique you are the best"
excellence in comfort the staff are superb very friendley would go out of there way to make your stay the best this was our second trip to this resort and we love it beach is across the road, patong is 25 minutes in with a took tuk there excess to a taxi and a took tuk across the road . cleaningness of the room is excellent we weill be recomanding this […] to all our family and friends, and will be returning there in 2014 love you ayara for making our holiday every year the best holiday looking forward to seing u in 2014 Read moreGenuine Expedia guest review
"nice spot but tired"
Nice place and the idea of the hotel on a steep slope makes for great views Staff very nice but understanding English could be better Generally tired but pleasantGenuine Expedia guest review
"Great hotel well worth a visit."
The welcome by the hotel staff was lovely and our stay was marvelous, on the whole. There were a couple of small niggles which we fed back to the hotel via their feedback form but on the whole, we would not hesitate in recommending this resort hotel to anyone. Thai service is always wonderful and the location was perfect.Genuine Expedia guest review
This is one of the best resorts that I have stayed at - the rooms are big, love the personal whirlpool in the room. The staff is friendly and the breakfast buffet is a delicious way to start the day. Surin beach is a short walk or buggy ride away, with lots of food options along the beach front.Genuine Hotels.com guest review
"Lovely hotel. Would definitely recommend it."
Had a wonderful 5 days at the hotel. The facilities were top notch and the staff were very helpful. Our room was perfect and the view was amazing.Genuine Hotels.com guest review
lovely hotel veery comfortable and staff most helpful.Genuine Expedia guest review
"Lovely and peaceful place to stay"
This is perfect for honeymooners and couples. Hotel service, view, food, are fantastic.Genuine Expedia guest review
"Love this place!"
I stayed at Ayara Hilltops In a one bedroom delux suite with a whirlpool on the balcony for ten nights in early August 2012. I couldn't have been happier with the experience. The place is perfect for couples, friends together or solo travellers including women on their own. The staff are very helpful, friendly and know how to make you feel welcome and […] looked after without hovering. The atmosphere is perfect for romance or relaxation; quiet, beautiful surroundings with views to die for, great food, easy access to the beach and proximity to other hotels for variety in higher end restaurants/bars (the one at Twin Palms is excellent). If you want lots of activity, nightclubs, or someone that caters to families, Ayara (and Surin Beach as a whole) aren't for you, but if you want to relax and be pampered in paradise, this is definitely the place to go. Read moreGenuine Expedia guest review
"Heaven on Earth"
This was our second stay here, and everything was just perfect. The staff were so very obliging, the guests' comfort and satisafaction plainly their priority. We have high standards and always demand quality from a resort, but there is never any need to demand here. It's heaven on earth. One caution however, this is not a place for people with mobility […] problems - lots of steps and a few conbblestones to negotiate. Also, the fantastic beach club they used last year is gone, and the current place is very disappointing. Hopefully that can be addressed before we return. We can't wait to go back next year. Read moreGenuine Expedia guest review
"Ayara Hilltops - good honeymoon destination"
We had a room around midway up the hill, views were good. Room was clean spacious and comfortable. Didn't use the outdoor jacuzzi though - didn't seem too clean as it had been raining. Big bathtub and outdoor shower was nice. Some angles looked like they weren't fully shielded from neighbours or passerbys view, so use the blinds and curtains if necessary! […] DVD available for loan (free) at the reception. We made full use of the resort buggy to get to and fro our room. The buggy goes to the beach too, but only during daylight hours. No problem, the beach is only a short 5 min walk away - but make the first trip on foot in daylight to familiarise first. There are a number of eateries on the beachfront - various cuisines and prices, go explore! Read moreGenuine Hotels.com guest review
The hotel was amazing. We were positioned high on the hill so had great views of the ocean and surrounds. Quite a steep walk to the room although the buggy was always there if you needed a ride. While the room & complex were very well kept, one of the reasons we took the resort was for the gym which although pretty well equipped looked like the equipment […] could use a good clean. Staff were friendly and couldn't do enough to help. The only complaint & wasn't something the hotel could control was the agent selling the Phuket Adventure tours. We were told a number of things that just weren't true about our day trip to the islands. This left us feeling disappointed. I wouldn't recommend the tour or have even gone on it if I had my time over. Read moreGenuine Expedia guest review
After staying in Patong and Kata we headed to this resort for some relaxation. This was no doubt the best resort we stayed in on this trip. We had a sea view room. The room was spacious with separte lounge area, great terrace with cold tub- great for cooling down in and admiring the fantastic view over Surin. The staff were great, we couldn't have access […] for more. The villas are set on a very steep hillside- which prevented no challenge for us, but for less able or elderly it may. Having said that the buggy service is great and you can catch it from your room (but not directly outside for all rooms- may still require walking up the path and some stairs) to the reception/ pool/ restaurant and also the beach. We ate from the restaurant and found the food great and also the breakfast. Read moreGenuine Expedia guest review
We stayed at Araya Hilltops for 8 nights for our honeymoon. Staff were very friendly and helpful and the room was clean and comfortable. The buffet breakfast was delicious and we enjoyed it very much every morning. We would definitely go back and stay at Araya Hilltops in the future if we go back to Phuket. It was an amazing and unforgettable exper […] ience. Read moreGenuine Expedia guest review
"Our own slice of heaven"
Ayara is perfect for the traveller who likes peace & quiet, but is still close enough to the bars and nightlife of Patong. The beach near the resort is a lot quieter than Patong and has many places to eat. It is an easy 5 min walk or during the day a complimentary car will take you. The cars will also take you to your rooms if you don’t want to walk […] up the steep hill as Ayara is located on a hillside. The resort staff were friendly & helpful from when we first arrived, greeting us with flowers, cold towels & drinks. We arrived in the morning. Check in was not until 3pm but our rooms were made ready for us. Nothing was too much trouble for the staff who were always able to assist with a smile & we often enjoyed a nice chat. Staff were also able to offer us late check out when we asked. The suites were also special. Each had its own pond, with tadpoles & frogs, a cool spa tub out front, a lovely bath & also an outdoor garden shower. Each room was fully equipped including complimentary bottled water (replenished everyday). The mini bar prices were also reasonable. The hotel had a lovely pool area & cocktail hour everyday. The room rate included a sumptuous buffet breakfast which could see you through to dinner. The day spa had some great couples packages. Massages and facials were a real treat as was a Thai cooking class we did. Dinner at the poolside restaurant was well priced & the quality could rival many places at home. Thanks to the Ayara staff for making us so welcome. Read moreGenuine Expedia guest review
"Cant wait to return to the AYARA Hilltops, best ever !!!!"
WOW is all I can say about this hotel. Although its situated on a steep hill the staff are more than ready to summon a car to take you up and ferry you down if need be. The Food was amazing, although we chose to eat out a lot at a local restaurant 'The Blue Lagoon' The staff were very helpful and friendly and we had the most enjoyable 2 weeks ever. […] really cannot express how fab this place was and we are soo looking forward to returning soon. Read moreGenuine Expedia guest review
"Ayara Hilltops Resort Surin Beach"
one of the best resort hotels at which we have ever stayed. Such good service, excellent rooms, great staff and a good, well priced restaurant. Would not recommend it for people who like to avoid stairs though everything is a walk up and down as the resort is built into the side of a mountain. The beach club and spa are very good tooGenuine Hotels.com guest review
"Affordable Luxury in Paradise"
A superbly appointed resort with wonderful staff whose only concern is your pleasure and comfort. Other than the bed being a bit firm, I can find nothing to criticise about Ayara - I can't wait to return. It's not a place for kids as there's not much to do but relax. It's not a place for young adults who want an exciting night life either - it's a […] fairly quiet area. But there are a number of excellent eateries at the nearby beach and a couple of night spots (which were inactive during the July off-peak priod). Best holiday I've had. Read moreGenuine Expedia guest review
"Perfect hotel for chilling out"
Really lovely hotel, went for a Super Deluxe Seaview suite which is located well up the hill and offered spectaular views. Service was exceptional from arrival until departure. Surin Beach itself is really nice with a couple of nice restaurants and bars.Genuine Hotels.com guest review
"Phuket's Top Hotel"
All excellent, could not have been better, great staff, room and service.Genuine Expedia guest review
"호텔시설과 주변환경은 매우 만족스러우나 서비스는 별로"
호텔시설과 주변환경은 매우 만족스러우나 서비스는 별로 였습니다 도착해서 뷰가 좀 맘에 안들어서 업그레이드 추가차지를 알아봤었는데 가격을 착각해서 룸을 옮겼다가 다시 원래 룸으로 이동을 했었습니다 그래서 정중히 사과하고 벨보이분에게는 팁까지 꽤 드렸었는데요 저녁에 바로 코앞에 있는 수린비치 레스토랑을 갔다가 완전 폭우가 쏟아져서 택시를 잡으로 갈수도 없는 상황이었는데 다른 손님을 태우고 가는 아야라 차량을 보고 우리고 픽업 요청을 드렸는데 그 첫날 직원이 받더니 6시까지라고 안된다고 우산을 빌려오든지 하라는 겁니다 픽업해 가는 사람을 바로 봤는데 비맞고 결국호텔에 가서 온몸이 다젖었고 아주 불쾌했습니다Genuine Hotels.com guest review
リゾートホテルらしい、ゆったりとした部屋で、ベランダの長椅子に寝転びながらゆっくりできたのが最高でした。 また、従業員の方のおもてなしや対応も暖かく、とても素敵でした。丘の上にあるため、バギーで 移動するのが少し面倒ですが、ゆっくりすごす＆リゾート感も味わうには最高のホテルだと思います。Genuine Expedia guest review
ブティック型故やや小ぶりだが、敷地のロケーション、サービス等は非常にレベルが高い。宿泊客は西洋人（ドイツ、フランス他）が大半で東洋人は僅か。レストランが1つしか無いのとホテルから直ぐの距離に繁華街的なものが無いのが人によってはマイナス点か。ビーチには近く、またビーチの雰囲気も良い。トータルではお奨め。Genuine Hotels.com guest review
Ayara Hilltops has a faboulos staff. Very warm and welcoming it was a pleasure to be around all the staff members and the service was outstanding. The menu in the hotell can get slightly more continental but the food they all ready serve is delisious. The pool is clean and big enough... I loved the place and the view and most of all the security service... […] It's quiet and refreshing and not too faar from Patong if u want a happening place. I recomend the place for new weds and ppl who likes it quiet :) I would love to go there again. Read moreGenuine Hotels.com guest review
수린비치까지 왕복 셔틀과 근처 비치클럽 이용권은 꽤 유용했습니다. 하지만 빠통, 푸켓타운까지 교통비는 너무 비쌌습니다. 4박 중 수린비치에서노는게 가장 좋았습니다.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"조용한 휴가를 원한다면 추천합니다."
북적북적한 것 보다 조용한 휴가를 원했기 때문에 선택한 숙소였는데 탁원한 선택이었다고 생각합니다.Genuine Hotels.com guest review
2013年9月末から6日間、夫婦で滞在しました。 ひとえに、ホテルスタッフの方のホスピタリティが素晴らしく、心からくつろげる場所だと思います。 併設のスパで、タイ古式マッサージを受けましたが、こちらも本当に素晴らしいです。全力で(笑)施術してくれます。 ヴィラからの眺めも、高台から海と夕日が見られる形で、美しいです。 ホテル敷地内のグリーンや、建物の木調の作りも素敵です。 滞在中、私が熱を出してしまったのですが、英語があまり得意でない私たちに、誠心誠意対応してくれ、病院からホテルに電話をすればよかったら通訳もするとまで言ってくださいました。 スタッフの皆さんの笑顔が素敵で、サービスに心がこもっています。 このホテルで何日か過ごすことができて、本当に良かったと夫婦ともども感じています^^Genuine Expedia guest review
酒店服务特别好 每天两次打扫房间 生病了给送药 感觉特别温馨！Genuine Hotels.com guest review
Ayara Hilltop Resort and Spa is a very impressive hotel in an astonishing setting. The stay starts with a very warm welcome followed by a quick tour and a thorough explanation of the facilities. Unit provides good privacy. It is spacious, clean and well set out. Service is excellent, caring and thoughtful. Downside is inadequate road signage for driving […] visitors making it especially difficult at night time. Hotel facilities is also limited. Read moreGenuine Hotels.com guest review
ロケーション、設備、そしてなによりもスタッフの笑顔が最高でした。急な坂で行き来が大変とのレビューがありましたが、ロビーを出るとすぐバギーに乗れて部屋の番号も聞かずに前まで連れて行ってくれます。雨季で空いていたからかもしれませんがエレベーターのボタンを押すより手間がかかりません。 朝食もほとんど日替りで毎日とても楽しみでした。レストランも手頃な値段で洒落た料理が楽しめ、ルームサービスでもほぼ同じ料金なところもgood！Genuine Expedia guest review
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