"Great hotel in the heart of Miami"
The Epic is a very clean, beautiful hotel with minimalistic decor, great restaurants and nice spa. The staff is very helpful and always trying to meet my requests to the point that everything sounds fast and easy for them. The trendy restaurant Zuma, one of the best in Miami, is located in the lobby; nothing else to say there but try it! I also used […] the gym and had a deep tissue massage, one of the best I have ever had. This hotel is located in the heart of Miami where everything is equidistant from the Epic. Read moreGenuine Expedia guest review
"TERRIBLE HOTEL CHARGE FOR PARKING!"
my husband & I experience was terrible..my husband & I stayed 4 nights & 3 days at the end off our stay when my husband & I was checking out that told us we had to pay $ 38.00 pur night for parking. after we pay all this money to stay & the hotel (it was our honeymoon) they also charge us for the water & champion they had in our suit $ 103.55 no one […] told us the things in our suit had to be payed for if we use them :-( I think this is really sad... we will never go back to this hotel again!!!!!! we rate this hotel extremely poor!.. Read moreGenuine Expedia guest review
"July 22-25 2013"
This hotel is lucky to have a restaurant as ZUMA on its premises. Zuma is absolutely a must to visit as both the food and the servers are tremendous. This hotel has staff issues and with that I mean there are not enough staff in the housekeeping department and therefore the in-room dining items that are left outside of the room will be camping there […] for at least 24 hours, even if you alert the front desk staff that the food is starting to come alive again. The valet crew really has no clue about running an efficient operations. It takes up to 30-40 minutes before you get your car and they charge you $37,- per day for that "service". It's not that it gets really busy it's simply that those in the blue shirts that are supposed to be "in-charge" are too busy looking at the female guests and/or trying to look "cool" for the female guests. Read moreGenuine Expedia guest review
"An Epic Experience!"
Even though the hotel is being renovated, you hardly notice, unless you hit Area 31.Genuine Hotels.com guest review
"Great Location-Easy to Get to"
Really great hotel.Genuine Hotels.com guest review
I loved everything about this hotel. The view was beautiful, the service, the room... I was greeted with wine at the front desk which was the best. I called the front desk for a number to order pizza and within minutes there was a ring at the door (yes, they have doorbells!) and a man with a bunch of pizza flyers. I was ecstatic. The bathrooms and beds […] are clean. I was not able to use the pool but it looked nice from my room. I went to Area 31 at night and unfortunately it was closed but they still allowed us to order a drink. The waiter actually told us tip was included as we were giving additional tip, which made us want to give him the tip even more. Everything was awesome! I will def stay there again. Read moreGenuine Hotels.com guest review
Great stay!Genuine Hotels.com guest review
I enjoyed my entire 3 night stayGenuine Hotels.com guest review
"One of the best designed Kimpton Hotels"
Even though it is one of the best designed Kimpton Hotel and hotel staff was great, it was not what I expected. I always feel very comfortable in any Kimpton Hotel, but here it was too 'happening' for me. As the 'waterview' room was directly above the Area 31, we had pounding live DJ music until the hotel forced them to shout it down at about 11.30PM […] (music didn't stop at 10PM as published). The hotel lobby was not cozy, at the Zuma bar outside you had to wait forever to get a drink (and they added 18% tip automatically for drinks for that bad service); the inside was not an option as loud electronic music was playing. In other words, the South Beach crazyness I wanted to escape followed me to Downtown Miami. I have to find another hotel next time as I was on a business trip and didn't want to party. Read moreGenuine Expedia guest review
Extremely clean, friendly service. Close enough to everything, yet out of the way of South Beach noise.Genuine Expedia guest review
"Nice experience in Miami"
The hotel is nice especially the balcony and jacuzzi tub. The AC wss terrible making lots of noises and cannot control it under 65 degrees. It also need more trashcans in room. I would stay there again because of the nice luxury balcony and the wonderful view at night.Genuine Hotels.com guest review
"Location, comfort, and service can't be beat"
A great spot in downtown Miami, close to many fine restaurants, the water, and a beautiful bayside park stretching all the way up to an open-air mall. Though the hotel is outstanding, I would not give it a 4.5 star rating. It was more like one of the best 4-star hotels I can think of.Genuine Hotels.com guest review
Professional staff and great service. My room and view was amazing. Try it!!! You won't be disappointed.Genuine Expedia guest review
Great hotel!!!Genuine Hotels.com guest review
"Great hotel close to activities"
The hotel is a very modern facility with a great staff and close to restaurants and South Beach shopping.Genuine Expedia guest review
Excellent location only 10 minutes walk to Bayside.Genuine Hotels.com guest review
"Nice hotel, close to airport."
Great staff, nice room. Walkable neighborhood. Near the airport and several nice restaurants within walking distance.Genuine Expedia guest review
Hotel was wonderful and the staff was extremely helpful, the hotel was beyond cleanGenuine Hotels.com guest review
"Nice Hotel ****"
Well situated hotel in downtown. For our familiy holiday ist was ok for 3 persons.Genuine Expedia guest review
"Best decision I ever made"
My girlfriend and I stayed at the Epic for 4 nights during the fourth of July weekend. There's always something to do and this hotel is close to everything. Zuma restaurant in the lobby is absolutely amazing and not too expensive. Then the pool area on the 14th floor has a beautiful atmosphere, music, bar and very friendly staff. This hotel is very […] clean and has has great views of downtown and the Biscayne Bay. I can't wait to come back to Miami and stay here again. Read moreGenuine Expedia guest review
"Modern Hotel in downtown Miami"
We had a Fantastic time staying at this hotel for the week. Our family enjoyed the amenities of the Club level perks. Highly recommend for the view, comfort, pool, gym and club level benefits. It was worth the extra money for having your own concergie and for all the meals, snacks and drinks. Staff was courteous and friendly. We had to switch rooms […] because of the street noise and the canal traffic but the concergie was very gracious to upgrade our room. Housekeeping had the wherewithal to stop me as soon as I walked in my room and ask for me key so he can check I am the occupant of that room before I touched anything. I value the extra measure he took in protecting my belongings. Pool was amazing with our needs attended to. Concergies left nothing to want from suggestions for daily activities to special ordering a grilled cheese sandwich for my finicky son. Truly an EPIC experience. We can't wait to come back next year! Read moreGenuine Expedia guest review
It was an "Epic" hotel!! The staff and their services were wonderful and the room was amazing. I loved the amenities (Shampoo, conditioner, body wash and body lotion) but they still get you anything you need. It's 100% guaranteed that you'll get a wonderful time at this hotel.Genuine Expedia guest review
Very good...only complaint is $37.50 per day parking, and internet connection was spotty at best.Genuine Hotels.com guest review
Really like the hotelGenuine Hotels.com guest review
"Very clean and well located"
Hotel was very well located in downtown Miami. There is only valet parking so every time you leave they will have to retrieve your car which annoyed us considering we wanted to leave and explore a lot but not tip out extra money every time we left. But overall that was the only thing that bugged us.Genuine Expedia guest review
Had a great stay at hotel and the employees were very polite and professional. Had great view at balcony and would definitey revisit the hotel in the future.Genuine Expedia guest review
"Great Hotel and Great for family and pets"
Very good hotel, beautiful view, close to CVS and restaurants.Genuine Hotels.com guest review
Beautiful view! Great Location! Great for jogging as suggested. Pool Bar was great!Genuine Hotels.com guest review
"I had a great time at the Hotel."
My exeperience was good . Everybody was helpful and nice. The hotel is easy to get around the city. I will recomend to others.Genuine Expedia guest review
Excellent business hotel in Downtown MiamiGenuine Hotels.com guest review
"Great Hotel Horrible Mattress"
In general the Hotel was wonderful. Great Location, Rooms, Spa and Pool area. The service could improve a little bit, but my main problem was the mattress. It was completely out of shape and uneven and after 2 days of bad sleep and back pain I decided to sleep on the floor on top of a Yoga mat that is provided in every room.Genuine Hotels.com guest review
"Perfect downtown Miami hotel"
We chose Epic for our first hotel stay in Miami. And were we in for a treat. Our room was Club Level on the 30th floor which entitled us to the Hospitality Suite for the duration of our stay. Meals, snacks and drinks were available to us most of the day, with access to our own Concierge. We were more than pleased with our choice at the Epic!Genuine Expedia guest review
"Nice, modern, fun"
This is a cool, modern hotel. It has a happening rooftop bar, some nice restaurants and very nice, clean, modern rooms. The only downside is that it is a bit cheesy (just a bit, not too much...). But overall, I'd stay here again for sure.Genuine Hotels.com guest review
The room wasn't as nice as its been my prior visits to the hotel. I think because I arrived so late , early evening , and the hotel was booked , I received the leftovers. At least that's what it felt like.Genuine Expedia guest review
The hotel is very nice! amazing views- we had a partial water view, but the city view was just as nice. Its not the place to stay if you are looking for south beach action but its about a 15 minute cab ride away. There is alot of construction in the immediate area surrounding the hotel, so the area looks a bit suspect. The room was really plush and […] the soaking tub was fantastic. Also liked the pool but it can get extremely windy. Overall service was great. Read moreGenuine Hotels.com guest review
Epic truly fulfilled its name... Everything was so classy and elegant.Genuine Expedia guest review
"Beautiful Hotel! Excellent Service and Staff."
Very nice modern hotel, with outstanding amenities. Excellent attentive staff! The hotel is situated in a beautiful area and convenient to everything! This was my second stay at this hotel but not my last...Genuine Expedia guest review
"Good trip, nice hotel, satisfied"
I don't think the price equaled the experience. I mean, it was a very nice hotel, but for what we paid, I expected so much more. The TV was connected to DirecTV I guess and it was terrible reception. We couldn't watch television for the entire trip. I am a "Bed Freak" and all great rooms to me are judged on the bed. This was a total let down. The beds […] looked like they were mattresses on top of platforms and really gave me the feel of a Motel 6 in presentation....no frills. Loved the size of the balcony and took advantage of it whenever waiting for everyone to get ready. Nice bathroom, but the very deep, very small tub was a bit confusing. Definitely not enough room for two in the tub, but dual shower heads. It may just be ME, but if I'm going to add that as a perk, I'd enlarge the tub for more than one guest to enjoy at once. It would definitely be a crowd pleaser!!! LOL All in all, it was a good trip, but for the price, I'd look elsewhere when visiting. Room service was not an option, a BLT was more than two days parking at the surrounding lots! Parking was at a ridiculous rate per night, so we parked 2 blocks away. There are parking garages that offer discounts on the weekend and much, much cheaper than the hotel. As I said, it wasn't bad, especially considering our desire to stay in a nicer, cleaner hotel than the older hotels on South Beach. It was a short drive to the beach and very nice. Read moreGenuine Hotels.com guest review
Beautiful hotel!!!!! Excellent staff, several amenities. Great location in downtown. Treated like millionaires, (which many/mostly all the guest were wealthy). Everything online (photos) are exact!Genuine Expedia guest review
One of the best hotel I have been in south florida, great locationGenuine Expedia guest review
Very fancy, classy , and convenient if you are going to take a cruise,...the departure dock is only a few minutes away ...Nice staff, may be a little stuffy, but nothing as bad as we have encountered in other high class hotel. The rooms are comfortable and silent.We would stay there again.Genuine Hotels.com guest review
"Great place to stay in Miami!"
Excellent! Clean and neat! Also close to Bayside Market Place and shops. Close to port.Genuine Expedia guest review
"Great hotel, nice views and amenities"
My husband and I stayed at the EPIC hotel for 3 nights the past weekend. Our stay was lovely, the room was very clean with a very nice view, on the 29th floor, club level. I would suggest that if you can, get a club level room. There are some perks you get at this level such as the complimentary food and drinks at different times of the day. Also the […] club level concierge is of great help. We wanted to get a reservation for Zuma (awesome food, great ambiance) for the same day- friday, which is something very difficult ..and he actually got us in , in just a matter of minutes. The hotel staff in general is very nice, and helpful. If you are taking your car to the hotel, you have to bear in mind that there is place to park and that there is a charge of 36 usd for valet service per day. It is also advisable to give the valet staff a 20- minute notice , so that you don�t have to wait to get your car. In general, i loved our stay in this hotel and would definitely come back. Read moreGenuine Expedia guest review
"Very serene hotel"
I had a wonderful time, so many amenities that the hotel offered. Very beautiful atmosphere and clean poolsGenuine Expedia guest review
"Hotel to show off your recent toys like new cars"
Too many young parties, luxury cars and latest fashion. Too much Noise and party. Great hotel to party not to rest!Genuine Expedia guest review
"Great location with the best service."
I had a great time. The setting was really nice and the staff is friendly. It was close by downtown and near the beach. Also, the snacks was great. I was able to use the safe and had no problems opening and closing. Valet was also on point in bringing down my car.Genuine Expedia guest review
Great location, service and amenities. Relatively short drive/cab to South beach. Staff were friendly and helpful. Reasonably priced. I have stayed there before and would stay there again.Genuine Hotels.com guest review
"It's worth it!"
The Epic Hotel did not disappoint. The service was excellent, the location is a 20/25 dollar cab ride to basically anywhere important on south beach. The staff is well trained and will go the extra mile for your needs. Don't go if your trying to pinch pennies. This is a top hotel and it lives up to it's name.Genuine Hotels.com guest review
"Very nice location and excellent ambience"
Nice located, very good ambience and the staff is excellent, the only problem is te air condition that stops near midnight and return abaut 8:00 am But overall its higly recomendedGenuine Expedia guest review
Beautiful hotel. Friendly staff. Good location.Genuine Hotels.com guest review
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