The hotel was very hip and cool. The only thing that was not so cool is that they didn't clean up my room after the first night. I arrived late at night to my room and it was already too late to ask for someone to clean it.Genuine Hotels.com guest review
"Awesome hotel .. One of the best"
The stay was good. It is no doubt one of the best hotels in Miami. Food is a bit expensive but good. Rooms were clean . I woke up my 1 st night when someone knocked my door and the lady was standing with a suitcase saying thats her room and i had to show her my room key tag that it has been assigned to me. Then 2 hotel management guys came up after […] half an hour asking about my last name and wanted the key tag information if this was my room assigned to me. I went downstairs and no-one had any information about it at the reception area. That was a little weird but things happen. But overall the stay was nice the staff was very friendly. Read moreGenuine Hotels.com guest review
"Nice hotel close to good eatery's, the night life."
Hotel very pricey. The room floor needed vacuum, I had to asked for that service before it was done.Genuine Expedia guest review
Nice Hotel, Poor Service at Pool area ....................................................Genuine Expedia guest review
Very good had no problemsGenuine Hotels.com guest review
"Vacation with kids"
Wanted to visit Miami and went for spring break we enjoyed the hotel.Genuine Expedia guest review
"Amazing view of the harbor, nice and clean room"
Very friendly staff, got us a really nice room with an amazing view (room 2505 facing the harbor). Competitively priced. We started our stay at the Mondrian but left due to poor hotel quality. This place is so much better it's beyond any comparison. My girlfriend loved the room too.Genuine Expedia guest review
"Hi End Hotel and room 2109 has a nice view!"
very comfortable hotel and near financial dictrictGenuine Expedia guest review
"The Epic - Good, Not Great!"
The lounge and pool bar service was not good. Waited so long to get a drink that I ended up having to get it myself. Finally, a waitress came over to ask we wanted to order, it was disappointing. The retrieval of valet parked cars was horrible. Be sure to leave 40 minutes to get your car. the arrival driveway is a disaster and had many people upset […] . Read moreGenuine Hotels.com guest review
"Gorgeous hotel. Loved the pool and restaurants."
Enjoyed staying at the Epic! It was pricey, but I suppose most hotels in Miami are and you get what you pay for. The pool service was excellent.Genuine Expedia guest review
Nice hotel. "Water view" was a view between two or four buildings. (Premium was not worth it) Otherwise hotel was very enjoyableGenuine Hotels.com guest review
"Dinner downstairs wad great! So good!"
We had lunch at the upstairs restaurant by the pool it was very very good. Dinner at night at the downstairs restaurant was phenomenal!! A little bit expensive but I didn't complain at all because it was so good.Genuine Expedia guest review
"overall very good"
I was surprised that a fancy hotel like this didnt have HD cable service on the TVs. Other than that it was very nice and luxurious.Genuine Hotels.com guest review
"DO NOT STAY HERE"
This otel is awful! Service, spa, room service all awful.Genuine Hotels.com guest review
"So much Epic Fun!"
We had a blast at the Epic. We needed to stay walking distance to the Arena for the basketball game and we were on a budget. We got that and more for our money. The people at the desk were prompt and courteous and the bell boys were super helpful as well. It was so funny that we paid so little and there were so many Bentleys and Rolls Royces in the […] parking lot and the mega Yachts in the marina. The room was quiet and we looked over the pools on the 16th floor. It was a great family vacation. I would stay there again. It gave just enough of a taste of Miami! Read moreGenuine Hotels.com guest review
"Great place for a romantic escape"
Epic hotel+exhale spa+zuma restaurant=perfect anniversary plan.Genuine Hotels.com guest review
I was awestruck by the beauty of the hotel, from the moment you drive up to when you open the room and see the view! The service was good and the vallet was trustworthy. Overall a very comfortable and exciting stay at EPIC.Genuine Hotels.com guest review
"The Epic is always epic!"
Each time my husband and I stay at The Epic we are beyond pleased. The rooms are clean and comfortable, and we love that it's one of the few hotels that has a balcony that you can actually use. We highly recommend anyone going to Miami to stay here.Genuine Hotels.com guest review
Great hotel. Sometimes a bit noisy because of overflying planes.Genuine Expedia guest review
"Way below expectations"
As you enter this hotel it certainly feels like a five star property, beautiful facilities. It's way downhill from there. Inattentive staff, poor service, dirty room, TV doesn't work, broken plumbing in shower and on and on. Do yourself a favor and stay across the street at JW Marriott Marquis.Genuine Expedia guest review
"Not impressed with your parking attendants"
First let me start by saying the hotel was nice and very pretty. However when we arrive via taxi we sat in traffic trying to get to hotel for at least 30 mins.. When we finally get to the front of the hotel it was total chaos. We finally get a bellman to get our luggage though the front door. We get settled and decided to go to dinner and the hotel […] concierge was very helpful. As we are trying to walk down the drive to get to the street one of the loud mouth parking attendant yells at us "This is not a walk way" And then yells at the cars to keep moving implying for them to hit us. I am not accustomed to being spoken to that way or for that matter by an employee of an establishment that we paid top dollar to. We only pay top dollar and only fly first class so not to have to deal with surly employees or general public for that matter. Over all our stay was good however still not over the way we were spoken to by that parking attendant. Samuel Moreno Read moreGenuine Hotels.com guest review
"very very expensive"
Epic is well located, at the begging of Brickell, has a few but nice restaurants close (Zuma inside the hotel, db Madame Bistro in front of, Wolfgang's Steak House a few steps. The view is tremendous, staff friendly, breakfast buffet good but not uallllll) with tax and gratuity. The real problem was the price $$$$$$$. I am not sure if the reason was […] the Ultra Party (eletronic crazy party) very close to the hotel but really is absurd for this hotel quality Read moreGenuine Expedia guest review
3 night stay while in town for tennis tournament. Hotel is a night time destination for young adults with nice cars. Service was great except a little slow in the Area 31 restaurant. Breakfast buffet has everything one could ask for. We were not there for peace and quiet, which was good, because the place was rockin' on Friday night - big outdoor party […] with DJ. King room was large and comfortable. Read moreGenuine Hotels.com guest review
"Nice hotel, great location"
One of the best hotels in town. Nice restaurants and the best staffGenuine Expedia guest review
"Perfect location for Miami Downtown"
Excellent room, great pool and pool service. Zuma is a very trendy restaurant at night and Area 31 a great breakfast place.Genuine Expedia guest review
"Heaven on earth"
Complementary wine hour every day. Great service by the pool. So accommodating with rides and really anything you need. Always so clean and smells great everywhere. Amazing food at zuma in the lobby and equally awesome drinks. Great distance from brickell village with tons to do.Genuine Expedia guest review
Nice, but a little expensive given the quality of the service and room.Genuine Hotels.com guest review
Great location and nice room.Genuine Hotels.com guest review
"An Amazing Weekend"
This was an amazingly cool hotel. A place to see and be seen. Wonderful pool. Wonderful service. An amazing weekend!Genuine Hotels.com guest review
"Good location, but over-priced"
close enough to all major event venues and attractions/malls etc, however overall stay was far from expectation when you consider the nightly rate. Service was poor and very slow at the pool, room service took multiple attempts to connect, valet was an overcrowded, disorganised nightmare, plus a few maintenance issues with the room that is not expected […] at almost $500 a night. overall somewhat disappointing. Read moreGenuine Hotels.com guest review
Loved the room but specially the service from the time called to make a few requests to the day we left . The people at the pool are just great attentive to our every need. I Highly recommend the placeGenuine Expedia guest review
Enjoyed the room and the hotel. Although i thought the club level food was really not upto par...I would have enjoyed it even more if they had more choices of food in breakfast, lunch and early supper. Parking for hotel guests was$ 37/day which I thought was daylight robbery...other than all that, it was a good stayGenuine Hotels.com guest review
ExecellentGenuine Hotels.com guest review
Housekeping did not clean the room.Genuine Hotels.com guest review
"Perfect hotel for romantic getaway"
The quality and cleanliness of the room was excellent. The hotel was beautiful, very exotic, and it was a new experience for me to stay in. The amenities and everything was perfect. Great service as well. My only issue was that the restaurant/spa areas were too pricey and the quality of the food in the restaurant did not match its price.Genuine Hotels.com guest review
"Great area great atmosphere great hotel"
Epic is epic, minimalism meets traditional. Rooms and bathrooms are amongst the best in the industry, facilities top notch. Restaurants, one very famous fusion and one american are both trendy and GOOD. Breakfasts are not dull but provide energy boost through nutrition and attitude. Staff is GREAT!Drive up to the ballet during busy hours is entertaining, […] loads of celebs, loads of good and not so good looking people, good bars on pooldeck. This is our home in Miami Read moreGenuine Hotels.com guest review
"Terrific boutique hotel in Miam"
Great rooms and facility has wonderful features, rooftop pool deck, spa, gym and restaurants.Genuine Expedia guest review
"Great location and amenities hotel"
Walking distance to my conference which was located at the american airlines arena. Wonderful views of city and on the water.Genuine Expedia guest review
"Awesome Hotel!! only one issue"
The best hotel I ever stayed in. Only issue was trying to get an evening nap in before going out that night was close to impossible with the music from the Area 31 outdoor lounge. I don't know if they always have a DJ jamming on the weekends but, Our room was located 2 floors above the lounge and even with the patio doors closed you could still hear […] the music and guest. Other than that it was great. I will for sure try to stay here every time i'm in MIA. Read moreGenuine Expedia guest review
"Beautiful hotel with spectacular views"
Wedding & reception was over the top beautiful. Staff friendly, rooms very comfortable & clean. Spectacular views of waterGenuine Expedia guest review
"Beautiful all around"
The room was beautiful as was the view. The staff was friendly. We never had to wait long for our car but we do recommend calling ahead - it helps all concerned. We will definitely stay there the next time we're in Miami. Easy access for driving - not much of a walking neighborhood but then that's like most of Florida.Genuine Hotels.com guest review
GREAT!Genuine Hotels.com guest review
Excellent hotel. Great amenities, very clean . The best staffGenuine Expedia guest review
My first time staying in brickell/downtown, despite a seasoned Miami visitor. Awesome property, restaurants, pools, service. Stayed on club level, and was a little unhappy with the concierge, and follow thru, but I am a big boy and can make my own reservations and source my own tickets, so it did not significantly detract from my stay. The OKC thunder […] was in town for a game, and their star was staying a few rooms down-def a WOW factor. Would recommend. The valet area is a constant car show! Read moreGenuine Hotels.com guest review
"The nice cars hotel"
We really like the hotel, we expected the room bigger but It was nice and clean, in the night there is always nice cars outside that is true, the only problem we experience is that the valet take to much to bring the car, but in general nice stay!Genuine Hotels.com guest review
For the money, we should have had breakfast. lunch or something. Too expensive for a night's stay.Genuine Hotels.com guest review
"Awesome romantic stay"
what can I say.. Nothing bad about this hotel. They make you fell like a King. This is a totally VIP customer service. Congrats!!Genuine Hotels.com guest review
"Great hotel close to the cruise port."
Lovely hotel but was disappointed not to have a few more niceties like sower caps and larger bar of soap for shower. Room service food was excellent although rather slow. Also disappointed they would not honor my Kimpton member card because I booked through a travel agent. What a stupid rule!Genuine Expedia guest review
Good things first: The room was clean and the city view was nice. The sales staff at the spa shop was friendly and helpful. Other than that, not so good: We had booked a room with two queen size beds. The room was small and not as big as it looked on the website. When we arrived, there was only half of a toilet paper roll left in the bathroom with no […] replacement roll anywhere. The hotel had provided only one tiny soap, one tiny shampoo, one tiny conditioner and one tiny body lotion. No shower gel. We were left to wonder how two people are supposed to take a shower or wash their hands or hair. The bathroom was open to the bedroom with only a fabric blind to close the gap which was awkward. The walls are thin. We heard our neighbors talking. The concierge in the lobby was hardly ever in attendance and when approached was less than helpful. When you approached the front desk it felt like you were disturbing a private function. The breakfast was definitely not worth paying $ 18.00 for. It was a somewhat modest buffet with mostly continental breakfast, a little fruit and eggs and bacon/sausage on the side. The scrambled eggs were too salty to eat. Disappointing for the price. Read moreGenuine Expedia guest review
The Epic is stark and trendy. A happening place. Beautifully located on the Miami River with a view of the Miami Circle Archeological Site. However, some of the hotel's technology is tricky and no one on the staff explained how things worked.Genuine Expedia guest review
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