"Great place for a romantic escape"
Epic hotel+exhale spa+zuma restaurant=perfect anniversary plan.Genuine Hotels.com guest review
I was awestruck by the beauty of the hotel, from the moment you drive up to when you open the room and see the view! The service was good and the vallet was trustworthy. Overall a very comfortable and exciting stay at EPIC.Genuine Hotels.com guest review
"The Epic is always epic!"
Each time my husband and I stay at The Epic we are beyond pleased. The rooms are clean and comfortable, and we love that it's one of the few hotels that has a balcony that you can actually use. We highly recommend anyone going to Miami to stay here.Genuine Hotels.com guest review
Great hotel. Sometimes a bit noisy because of overflying planes.Genuine Expedia guest review
"Way below expectations"
As you enter this hotel it certainly feels like a five star property, beautiful facilities. It's way downhill from there. Inattentive staff, poor service, dirty room, TV doesn't work, broken plumbing in shower and on and on. Do yourself a favor and stay across the street at JW Marriott Marquis.Genuine Expedia guest review
"Not impressed with your parking attendants"
First let me start by saying the hotel was nice and very pretty. However when we arrive via taxi we sat in traffic trying to get to hotel for at least 30 mins.. When we finally get to the front of the hotel it was total chaos. We finally get a bellman to get our luggage though the front door. We get settled and decided to go to dinner and the hotel […] concierge was very helpful. As we are trying to walk down the drive to get to the street one of the loud mouth parking attendant yells at us "This is not a walk way" And then yells at the cars to keep moving implying for them to hit us. I am not accustomed to being spoken to that way or for that matter by an employee of an establishment that we paid top dollar to. We only pay top dollar and only fly first class so not to have to deal with surly employees or general public for that matter. Over all our stay was good however still not over the way we were spoken to by that parking attendant. Samuel Moreno Read moreGenuine Hotels.com guest review
"very very expensive"
Epic is well located, at the begging of Brickell, has a few but nice restaurants close (Zuma inside the hotel, db Madame Bistro in front of, Wolfgang's Steak House a few steps. The view is tremendous, staff friendly, breakfast buffet good but not uallllll) with tax and gratuity. The real problem was the price $$$$$$$. I am not sure if the reason was […] the Ultra Party (eletronic crazy party) very close to the hotel but really is absurd for this hotel quality Read moreGenuine Expedia guest review
3 night stay while in town for tennis tournament. Hotel is a night time destination for young adults with nice cars. Service was great except a little slow in the Area 31 restaurant. Breakfast buffet has everything one could ask for. We were not there for peace and quiet, which was good, because the place was rockin' on Friday night - big outdoor party […] with DJ. King room was large and comfortable. Read moreGenuine Hotels.com guest review
"Nice hotel, great location"
One of the best hotels in town. Nice restaurants and the best staffGenuine Expedia guest review
"Perfect location for Miami Downtown"
Excellent room, great pool and pool service. Zuma is a very trendy restaurant at night and Area 31 a great breakfast place.Genuine Expedia guest review
"Heaven on earth"
Complementary wine hour every day. Great service by the pool. So accommodating with rides and really anything you need. Always so clean and smells great everywhere. Amazing food at zuma in the lobby and equally awesome drinks. Great distance from brickell village with tons to do.Genuine Expedia guest review
Nice, but a little expensive given the quality of the service and room.Genuine Hotels.com guest review
Great location and nice room.Genuine Hotels.com guest review
"An Amazing Weekend"
This was an amazingly cool hotel. A place to see and be seen. Wonderful pool. Wonderful service. An amazing weekend!Genuine Hotels.com guest review
"Good location, but over-priced"
close enough to all major event venues and attractions/malls etc, however overall stay was far from expectation when you consider the nightly rate. Service was poor and very slow at the pool, room service took multiple attempts to connect, valet was an overcrowded, disorganised nightmare, plus a few maintenance issues with the room that is not expected […] at almost $500 a night. overall somewhat disappointing. Read moreGenuine Hotels.com guest review
Loved the room but specially the service from the time called to make a few requests to the day we left . The people at the pool are just great attentive to our every need. I Highly recommend the placeGenuine Expedia guest review
Enjoyed the room and the hotel. Although i thought the club level food was really not upto par...I would have enjoyed it even more if they had more choices of food in breakfast, lunch and early supper. Parking for hotel guests was$ 37/day which I thought was daylight robbery...other than all that, it was a good stayGenuine Hotels.com guest review
ExecellentGenuine Hotels.com guest review
Housekeping did not clean the room.Genuine Hotels.com guest review
"Perfect hotel for romantic getaway"
The quality and cleanliness of the room was excellent. The hotel was beautiful, very exotic, and it was a new experience for me to stay in. The amenities and everything was perfect. Great service as well. My only issue was that the restaurant/spa areas were too pricey and the quality of the food in the restaurant did not match its price.Genuine Hotels.com guest review
"Great area great atmosphere great hotel"
Epic is epic, minimalism meets traditional. Rooms and bathrooms are amongst the best in the industry, facilities top notch. Restaurants, one very famous fusion and one american are both trendy and GOOD. Breakfasts are not dull but provide energy boost through nutrition and attitude. Staff is GREAT!Drive up to the ballet during busy hours is entertaining, […] loads of celebs, loads of good and not so good looking people, good bars on pooldeck. This is our home in Miami Read moreGenuine Hotels.com guest review
"Terrific boutique hotel in Miam"
Great rooms and facility has wonderful features, rooftop pool deck, spa, gym and restaurants.Genuine Expedia guest review
"Great location and amenities hotel"
Walking distance to my conference which was located at the american airlines arena. Wonderful views of city and on the water.Genuine Expedia guest review
"Awesome Hotel!! only one issue"
The best hotel I ever stayed in. Only issue was trying to get an evening nap in before going out that night was close to impossible with the music from the Area 31 outdoor lounge. I don't know if they always have a DJ jamming on the weekends but, Our room was located 2 floors above the lounge and even with the patio doors closed you could still hear […] the music and guest. Other than that it was great. I will for sure try to stay here every time i'm in MIA. Read moreGenuine Expedia guest review
"Beautiful hotel with spectacular views"
Wedding & reception was over the top beautiful. Staff friendly, rooms very comfortable & clean. Spectacular views of waterGenuine Expedia guest review
"Beautiful all around"
The room was beautiful as was the view. The staff was friendly. We never had to wait long for our car but we do recommend calling ahead - it helps all concerned. We will definitely stay there the next time we're in Miami. Easy access for driving - not much of a walking neighborhood but then that's like most of Florida.Genuine Hotels.com guest review
GREAT!Genuine Hotels.com guest review
Excellent hotel. Great amenities, very clean . The best staffGenuine Expedia guest review
My first time staying in brickell/downtown, despite a seasoned Miami visitor. Awesome property, restaurants, pools, service. Stayed on club level, and was a little unhappy with the concierge, and follow thru, but I am a big boy and can make my own reservations and source my own tickets, so it did not significantly detract from my stay. The OKC thunder […] was in town for a game, and their star was staying a few rooms down-def a WOW factor. Would recommend. The valet area is a constant car show! Read moreGenuine Hotels.com guest review
"The nice cars hotel"
We really like the hotel, we expected the room bigger but It was nice and clean, in the night there is always nice cars outside that is true, the only problem we experience is that the valet take to much to bring the car, but in general nice stay!Genuine Hotels.com guest review
For the money, we should have had breakfast. lunch or something. Too expensive for a night's stay.Genuine Hotels.com guest review
"Awesome romantic stay"
what can I say.. Nothing bad about this hotel. They make you fell like a King. This is a totally VIP customer service. Congrats!!Genuine Hotels.com guest review
"Great hotel close to the cruise port."
Lovely hotel but was disappointed not to have a few more niceties like sower caps and larger bar of soap for shower. Room service food was excellent although rather slow. Also disappointed they would not honor my Kimpton member card because I booked through a travel agent. What a stupid rule!Genuine Expedia guest review
Good things first: The room was clean and the city view was nice. The sales staff at the spa shop was friendly and helpful. Other than that, not so good: We had booked a room with two queen size beds. The room was small and not as big as it looked on the website. When we arrived, there was only half of a toilet paper roll left in the bathroom with no […] replacement roll anywhere. The hotel had provided only one tiny soap, one tiny shampoo, one tiny conditioner and one tiny body lotion. No shower gel. We were left to wonder how two people are supposed to take a shower or wash their hands or hair. The bathroom was open to the bedroom with only a fabric blind to close the gap which was awkward. The walls are thin. We heard our neighbors talking. The concierge in the lobby was hardly ever in attendance and when approached was less than helpful. When you approached the front desk it felt like you were disturbing a private function. The breakfast was definitely not worth paying $ 18.00 for. It was a somewhat modest buffet with mostly continental breakfast, a little fruit and eggs and bacon/sausage on the side. The scrambled eggs were too salty to eat. Disappointing for the price. Read moreGenuine Expedia guest review
The Epic is stark and trendy. A happening place. Beautifully located on the Miami River with a view of the Miami Circle Archeological Site. However, some of the hotel's technology is tricky and no one on the staff explained how things worked.Genuine Expedia guest review
"Nice Modern Hotel"
Everything about the hotel was good, from the moment we checked in until check out, the elevators were fast, the staff was really friendly and helpful (considering we were staying there in a really busy time of the year) and we tried the restaurant, and it was delicious! The only thing I thought was very expensive was the parking fee.Genuine Expedia guest review
My wife and I spent over the year-end and new-year days. As it faces the ocean with high-rise tower, we could very enjoy the new-year's fire works in front of our eyes! At the pool side, everybody enjoyed dancing with creative music. I recommend to spend New Year's Day at this modern hotel. Complimentary Wi-Fi was also good.Genuine Hotels.com guest review
"Not bad, but was expecting more from this hotel"
When we first arrived, our key card did not work. We got into our room through the cleaning staff. The room was very nice and the view was great. I went down to the front desk to get the key card fixed, but again, it still didn't work. They sent someone up to look at the lock but were not able to fix it. So then they offered to upgrade us to another […] room. I accepted an upgrade as long it was the same or better room. Well we got the same room,but now we had a loud streetside view. And when I say loud, I mean loud! The phone didn't even work in this room and I had to call for room service with my cell. They did send up a bottle of wine for our inconvenience. If I wanted a bad view, I would of stayed at a cheaper hotel! Plus, on 2 occasions, hotel staff barged into our room without knocking. Read moreGenuine Expedia guest review
"Phenomenal All Around"
Pure luxury with the service to match. Modern but with lots of bling and soft touches. Icing on the cake was that it was dog friendly and didn't charge anything extra like many other high end hotels. The porter from the day we checked in knew our dog's name and said hi to her the next morning. It seems like the staff working there genuinely like each […] other and like their jobs and it shows in the way they treat the guests. They upgraded our city view room to a water view room without even telling us. Very classy. Read moreGenuine Hotels.com guest review
"Epic hotel - Beautiful view"
We stayed for New Year's. Second stay in less than 12 months. Expensive but terrific stay. Hotel was overbooked and maid service was not as good as before. Everything else was perfect!Genuine Hotels.com guest review
Mattress needed to change stale urine was on one of the mattress which was reported and never correctedGenuine Hotels.com guest review
Very clean, very luxe, very high-end. Great view. Great restaurant and pool.Genuine Hotels.com guest review
Beautiful hotel. Great views and restaurants. The pillows were very uncomfortable.Genuine Expedia guest review
"Very nice hotel experience"
The club level room and view of the harbor was amazing. The room was clean upon arrival and the staff was excellent. Only thing I was surprised about was having to pay for WIFI.Genuine Hotels.com guest review
"Great Hotel and Close to everything"
Hotel staff was very courteous, room was very clean and location of hotel was excellent. Hotel is right off the ocean and about 10 minutes by car to all the cruiselines. South beach is only a 20 minute car ride away. Definitely recommend this hotel.Genuine Expedia guest review
Very satisfied!!! Did not wanted to leave the Hotel and stay forever.Genuine Hotels.com guest review
"Could be ok if it was a cheap hotel"
Noisy , no service , valet parking awful.Genuine Expedia guest review
"THIS IS THE PLACE TO STAY IN MIAMI!!"
INCREDIBLE SERVICE, FRIENDLY ATMOSPHERE, GREAT VIEWS FROM OUR ROOM MAKE SURE YOU GET AN OCEAN VIEW ITS THE BEST TO WAKE UP IN THE MORNING AND LOOK OUT THE BALCONY. OVERALL 10 STAR HOTEL WILL GO BACK WHEN I'M IN MIAMI.Genuine Expedia guest review
"Overnight in Epic Hotel"
Room was a disapointment for price. No soap in room, refrigerator didnt work, Drain in shower didn't work well and had standing water during shower. Ice machine on floor not working either!! Not what you'd expect from a top rated hotel in Downtown Miami!Genuine Hotels.com guest review
It's was grate the front desk people were great very very helpful. We would stay there again had a great time.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )