It is really good hotel but only one thing.... Not many complemental goods at the room. Most of them need to be asked.Genuine Hotels.com guest review
The room is perfect the only negative is the valet parking is very busy and you lost a lot of time waiting for your carGenuine Expedia guest review
Very good , I loved my vacation in downtown Miami , all the staff was very nice and well prepared for help. I had so much fun and thank you specially for the concierge ( Gene) that was so helpful with all the information the we need , it made our vacation easier.Genuine Hotels.com guest review
"Overrated. Poor service."
Tries to be a hip and trendy hotel but lacks in basic customer service. In attentive staff.Genuine Hotels.com guest review
"Awesome, awesome, awesome"
I was treated special the moment I walked in the door. One of the nicest hotels I've ever stayed at.Genuine Hotels.com guest review
Fantastic service. The staff at Area 31 are top notch. This is my favorite hotel in Miami.Genuine Hotels.com guest review
This is a very nice hotel with awesome views of the city of miami and the port. My only negatives would be the driveway is crazy crowded but the valet appears to do the best tbey can,additionally guest service did not fill one request they had promsed. We ending up taking care of it ourselves.Genuine Hotels.com guest review
Parking on Friday/Saturday night was a nightmare due to Zuma being a hotspot and its located within hotel premises.Genuine Hotels.com guest review
My stay at the EPIC, a Kimpton Hotel was fantastic! l have stayed in many Excellent hotels while vacationing. I, truly add the EPIC a Kimpton Hotel to the top of my list.Genuine Expedia guest review
Our room was never cleaned in our 3 day stay. The third night i had to beg and wait hours for it to be finally cleaned. Also, prepare to wait at least 30 minutes for the valet to get your car. The valet is too busy and makes the hotel stay unconfortable to go in and out. Also the food in room service does not match a five star or even a three star hotel. […] It jad no presentation at all and was not good at all. I did not have a good stay and will never stay there again. Read moreGenuine Expedia guest review
Great experience, no complaints. Excellent value for the money.Genuine Expedia guest review
"Great views Hotel in downtown"
The facilities are very nice, cleanliness is supperd. Great service. The views from the pool bar and restaurant are espactacular. Getting in and out by car can be a problem specially friday nights when it gets out of control, eventhough the valet parking efforts, since there is happy hour at the pool bar and the sushi restaurant SUMA. It is the COOL […] place too be! Read moreGenuine Expedia guest review
I Had a great time, the hotel was beautiful and the staff was really nice. our room view was breath taking we had a ocean view room. The hotel is in a great location near many restaurants and clubs. Also the roof top pool is amazing me and my friends stayed in the pool for hours drinking beer and cocktail drinks. Overall we had a great time.Genuine Hotels.com guest review
"Typical Kimpton - luxurious and clean"
They make your stay so easy. You completely have faith that they will take care of all of your needs.......and they should for their prices. Great family of hotelsGenuine Expedia guest review
staying at the epic hotel in downtown Miami was an amazing experience they surpass my expectations of what a 4-star hotel was suppose to be. I had the pleasure of staying at The Ritz Carlton and they did not accommodate everything that i asked for. My stay at the epic was memorable and I cannot wait for another trip to the epic hotel as far as a valet […] is a little bit pricey however it was well worth it being helped with my bags and being treated like royalty they really care about your needs and what you need when staying there and anything while standing there is long as you are staying I remember not having a refrigerator in my room on the trip to the epic hotel they told us that they could bring up a refrigerator to our room and they said as well as bringing up a microwave as well and that really surprise me because I have never seen a hotel actually bring up a refrigerator and a microwave if you need it during your stay my stay at the epic hotel was amazing. Read moreGenuine Hotels.com guest review
"Great Location, Beautiful Lobby, Friendly Staff"
Excellent location in Miami. Staff was friendly and allowed us to check in early! The room was beautiful and well kept. Nice pools and lounging area! For the price this is probably one of the best hotels I have stayed at!Genuine Expedia guest review
Perfect HotelGenuine Hotels.com guest review
The valet parking is terrible. Are not organized sometimes waiting time is 45 minutes and 20 cars in front waiting.Genuine Expedia guest review
Good overall but noisy room.Genuine Hotels.com guest review
Goog weekend, you can enjoy the miami downtown with any problems at all. Nice restaurants and close by to many of miami atractions.Genuine Expedia guest review
I return to the Hotel because various things I connived Business and pleasure so is the perfect location and what you get from your money is great . not over price place !Genuine Expedia guest review
"First time at Epic? You won't be dissapointed!"
Overall amazing experience, I stayed here for Mercedes Benz Fashion week, it is a 7 minute drive to South Beach, great staff, they took our luggage promptly to our room, check-in took about 5 minutes. Our room lacked tooth brushes and tooth paste but after a phone call, we had them delivered in less than 5 minutes, AMAZING service! And the valet parking […] can get busy but they manage to keep things in control in order to keep everyone happy. Thank you Epic! Read moreGenuine Expedia guest review
Great location, nice hotel. Close to everything.Genuine Expedia guest review
Excellent.. EpicGenuine Hotels.com guest review
Overnight parking is bit high.Genuine Hotels.com guest review
"Nice, upscale hotel."
Very nice and upscale place. Good amenities. Convenient to downtown / AA Centre but not in the middle of the hassle of it.Genuine Expedia guest review
"Great Downtown Location"
Wonderful trendy Miami hotel with great restaurants.Genuine Hotels.com guest review
Great time at this hotel, it's a happening place on the weekend nights!!!Genuine Expedia guest review
My husband and I did it big for our 5 day cruise to the Bahamas, we decided to book limos for the weekend and stay at the best of the best for our stay prior to sailing. EPIC is one of the BEST HOTELS in Miami..... if you young and flashy and love the lights and night life.....EPIC is for YOU ;)Genuine Expedia guest review
"Beautiful location, Excellent Hotel"
My stay at this hotel was exceptional. From the second you set foot into the lobby, you get a feeling that the service and facilities will be excellent. Spotless rooms, comfy beds, large bathrooms, showers, and bathtubs. Beautiful Balcony views. There is also a car service which brings your car to the garage, and upon request you simply text your receipt […] code to a phone number they give you and BAM! you walk downstairs and within 5-10 you car will be in front of the lobby. Of course, there is a charge for parking overnight, however, I feel the majority of hotels include a similar fee for parking. Would DEFINITELY go back on my next stay to Miami, FL. Read moreGenuine Hotels.com guest review
"Great place to stay for work or vacation."
If you work in and around the downtown/brickell area this hotel is very convenient to most work destinations. The rooms are comfy and there is a balcony for evening sipping and enjoying the scenery. Recommended.Genuine Hotels.com guest review
"Good Location for a 3 night stay"
No need to rent a car - cabs accessible to Marlins Park and airport - walking distance to Bayside (lots to do) - walking distance to a great French breakfast diner, liquor store and 24 hour CVS. Room with a water view - nice size balcony - no HD TV about the only disappointment. Would stay there again. Very friendly staff.Genuine Expedia guest review
"Nice hotel close to the bay !"
The room was wonderful with a great city view. Lovely experience except no coffee in the room. They do have free coffee in the morning in the lobby though. Otherwise had a great time.Genuine Expedia guest review
"Great Hotel - Except if you have a car"
The Rooms, the restaurant, the pool, the gym and the staff is great. However, the valet parking service is collapsed due to the amount of visitors the Epic Receives (Rest and Bars). If you stay here, you´ll have a glimpse of the quintessential Miami lifestyle. However, bear in mind that you´ll have to call 20-30 minutes in advance to the valet services […] in order to get your car. Read moreGenuine Hotels.com guest review
"Great Stay Great Location"
This hotel is outstanding, we live about 25 miles away but enjoy staying out every once in while. We found this on Hotels.com becuase it was close to some restaurants we enjoy eating at. Needless to say it was fantastic, Clean, courteous, easy to get in and out of. Pool was great and so was the service. You won't regret it.Genuine Hotels.com guest review
"Great place to stay and hang out at."
Room was comfy. Pool heater was broken during my stay so the water was too cold to swim in. Other than that, the location is nice and Zuma is a great place to hang out and do a happy hour at.Genuine Hotels.com guest review
"Extremely happy and satisfied"
Let me just say that I am 100% happy with my weekend stay here at Epic. I did 2 days worth of research and eventually ended up picking to stay here and I am so glad I did. The nicest staff I've ever encountered, amazing views of either city or bay, luxurious all around. I'm already planning my trip to come back in the future.Genuine Expedia guest review
Great hotel in the middle of downtown Miami has all the comfort needed great balcony view and awesome staff.Genuine Expedia guest review
The Hotel was excellent, service at the pool was great. The pool is getting heaters installed next week if anyone wants to know. But it is Miami no need.Genuine Hotels.com guest review
Fast check in. Courteous service. Great location. This was our second stay and we had a great experience.Genuine Expedia guest review
"Nice hotel not luxury category though"
Was excited to stay there as experienced good things at other Kimpton properties. Was disappointed that although I told doorman I was checking in there was no valet to assist with bringing bags in or up to the room once I checked in. Booked a water view room but views were really all about the downtown high-rises. Room service is s-l-o-w, but food quality […] is excellent. So is the staff who were all very nice, very courteous and always willing to assist. Stayed above 16th floor where restaurant and happy hour takes place and heard no noise in my room unless I opened the doors. Read moreGenuine Expedia guest review
"Great Hotel Near Cruise Port"
I had a great stay at the EPIC Hotel. The location was beautiful. Our room, like all of the rooms, had a balcony that overlooked the swimming pool. The offerings in the minibar were also pretty impressive.Genuine Hotels.com guest review
"IT WAS TRULY THE BEST PLACE I STAYED FOR LONG TIME"
AT ARRIVAL A VERY GOOD IMPRESSION. LOCATION GREAT, TO WALK TO BAYSIDE, AA ARENA, AND SURROUNDINGS. SERVICE AND FRIENDLY AND AMAZING TAKING CARE OF ALL YOUR NEEDS. WE ARRIVED EARLY IN THE MORNING, HAD TO WAIT FOR ROOM HOTEL WAS FULL, BUT CALLED ME ON MY CELL TO ADVISE THAT THEY HAD OUR ROOMS READY. VERY GOOD SERVICE. IN THE MEANTIME I WAS ALREADY WALKING […] IN BAYSIDE AND COULD STORAGE MY LUGGAGE. PERFECT SERVICE. ROOMS PERFECT, GOOD VIEW AND ALL YOU NEED. BREAKFAST, GOOD BUFFET AND SERVICE EXCELLENT. ZUMA, ONE OF THE BEST RESTAURANTS EVER HAD DINNER. ALWAYS BOOKED OUT, SO HAVE TO RESERVE AHEAD IF YOU WANNA GO. BUT ITS WORTHWHILE. ALL IN ALL, I WILL GO BACK FOR SURE. MY SON LOVED THE PARKING OF HTE HOTEL, AS ALL DAY WITH LOTS OF DELUXE CARS, SO HE HAD A BLASS TAKING PICTURE. Read moreGenuine Expedia guest review
The Epic is a great weekend getaway. My boyfriend surprised me for my 30th birthday. The staff were very professional and courteous. The room was in excellent condition with an amazing view. My only negative experience was when the room was not clean when we had left for the entire day. I was later explained that a privacy light had been left on so […] No one was able to stop by. There should be some protocol that states that a message or a note be Sent to the guests to make sure everything is ok. Also we were never notified about this light. Maybe having the front desk informe guests about the light would be a better experience..We had to wait about an hour to have the bed made, breakfast picked up, towels delivered- it was an inconvenience. Read moreGenuine Expedia guest review
Sort of expensive but really good hotel. Loved the viewGenuine Hotels.com guest review
Great views and location. The rooms are spaciouse and clean. Additional sound proofing is recommended. Would stay again.Genuine Hotels.com guest review
"Avoid on weekends"
Dont misunderstand me. The hotel is very good but unfortunately it has a very popular disco on its sixteenth floor and access to said disco is via the same parking, same main doors and same elevators. Its just impossible to get in. It took me 45 minutes to get hold of valet parking and another 45 minutes for him to return my car. While the hotel is […] vey good, stay away during the weekends Read moreGenuine Hotels.com guest review
"Just a night!"
Welll located in downtown Miami. The only thing that I regret is the conditions of the pillows. They are not soft and convenience for a good relax.Genuine Expedia guest review
"The most guest-friendly hotel I've been to~!"
The reviews on EPIC hotel in Miami were all too good that I have to admit, I had very high expectations. Despite my expectations, the hotel staff and facilities didn't disappoint me at all and I had the most pleasant stay!!! The hotel is within walking distance to the bayside market, metromover, and the hotel also provides complimentary wine from five […] to six so that guests can come out and socialize with each other. I will definitely stay here again if I come again. KUDOS to EPIC ! Read moreGenuine Expedia guest review
"Prime location for a decent price"
Other than skating around all the high price sports car in the front of the lobby, the location is great, the rooms are clean and well kept, the staff is superb. Always friendly and helpful. No coffee in the rooms is a bit of a let down but they do have coffee in the lobby. sometimes you want coffee BEFORE you make to a shower etc though. Overall, i […] can't think of a better place that i could stay at in Miami city. Ill be back for sure. Read moreGenuine Expedia guest review
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