Imagine trying to get sleep at 230 in the morning, not being able to because the clubs in epicentre are still blaring music, and drunk screaming people. I was not pleased at all. I thought I would try something different than where I usually stay (omni). My mistake. It has great potential if they would address that issue.Genuine Hotels.com guest review
"it was okay but could have been better"
Hotel bedroom look really cool online but when you get there its really downplayed when you first start experiencing your problems. when we first got in the room we had to call maintenance twice once for the overhead bed lighting not working and second time we had to get a crash course lesson on how to operate the AC unit ,which surprisingly the unit […] is not as easily operable to use as your home AC or heating unit. The bathroom door was very annoying actually it was a sliding glass door which squeak very loudly especially at night when you're sound asleep and one of you goes to the bathroom just to waken up to a loud squeaking noise. hotel is only for sleep , party and passing out because its in the central location of the epicenter where there's plenty of partying going on and if you bring food to the room there's no microwave and there's no microwave on any of the floors so you would have to take the elevator down to the lobby where everybody is drinking , playing a game of pool and thats just so very inconvenient , oh and that goes for if you wanting ice too. and the biggest complaint that I have was all the staff at the hotel was unfriendly and not hospitable at all. if you're going to pay over a hundred dollars a day for a room I want to see the staff crack a smile and act like they care. I really didn't feel like giving this review since I was so disappointed but I just wanted to give someone a heads up on what you might expect at this hotel. Read moreGenuine Hotels.com guest review
"close to arena and favorite restaurant ARIA"
Other than the bed being a bit hard and the maid service constantly checking on when we were going to check out. Of course we should have put out the do not disturb sign.Genuine Hotels.com guest review
Great Location, room very clean just a little noisy at night!Genuine Expedia guest review
"Not up to Expectations"
The hotel was VERY hard to find. The address of the place is not on the same street as the entrance. The Hotel Lobby is on the 5th floor of the building. Not much signage to guide you and only parking is the same as the Epicenter. Valet charges were more than advertised on the website and on their own voice message. The staff was nice enough to credit […] us the difference to use in the breakfast/snack bar. The bed wasn't the most comfortable, and the comforter was so old all the fluff inside was in lumps throughout it. We enjoyed our time in Charlotte, but would choose a different hotel for our next visit. Read moreGenuine Hotels.com guest review
"Great location - but noisy"
It was a great place to stay with a pretty good city view. However, it gets very noisy on Saturday evenings and made it difficult to sleep. Otherwise, it was a pretty good place to stay.Genuine Hotels.com guest review
"Charlotte bargain and certainly located"
Great hotel centrally located and walking distance to most placesGenuine Expedia guest review
"Close to everything"
I traveled to Charlotte for the St Patrick's Day celebration and to attend a concert. The hotel was a little hard to find and the directions in the parking deck for the hotel parking was terrible. You will have to pay for parking $10 a day but I left my vehicle for the entire weekend (3 days) and only paid $20. You can find other modes of travel, bike […] rentals, rail system and taxi cabs are readily available.The hotel is close to everything, walking distance to the stadium, theater, several bars and shops. Since the hotel is in the center of the nightlife activities don't plan on getting any sleep until 3am if you are on the lower levels. The pet floor is the 7th. The rooms assigned for the pet lovers are very nice; no foul odors and you dont pay any additional charges if the animal is under 40 lbs. The staff are very pleasant and friendly.The hotel does not have an outside pet area; the closes grassy area is across from the bus station in a car lot. I would not recommend this hotel if you had small children or seniors because of the noise. Read moreGenuine Expedia guest review
"Had a great time at Aloft"
I stayed for my birthday the weekend of April 12 and had a very pleasant stay. Close and convenient to everything and a fun energetic vibe. Could even hang out and play pool in lobby over looking Suite with full bar. Will need to refresh some parts soon like the flooring in rooms and lobby but over all had a great experience.Genuine Hotels.com guest review
TOO MUCH MONEY FOR THE ROOM...REALLY OVER RATED...HOW LOCATION WAS GREAT...I GUESS THATS WHAT WE PD FOR..SMH. I WILL NOT DO IT AGAINGenuine Hotels.com guest review
"Wonderful little getaway!"
After spending the day at Carowinds we wanted to experience the nightlife if Charlotte. Staying at the Aloft Epicentre had us the middle of it all. We were writhin walking distance to numerous restaurants, pharmacy and entertainment. We enjoyed sinner at Blackfin Saloon and then drinks and the final four at Strike City. We will definitely stay here […] again. Jordan and Chloe were great at the Hotel. Read moreGenuine Hotels.com guest review
Rooms are too noisy. We could hear our neighbors talking. We got up and checked out at 3 amGenuine Hotels.com guest review
Great hotel. Request a room with a view of the Epicenter if you don't mind the noise of the partiers that crowd the place until the bars close. Very lively! This is "city center". Plenty of dining opportunities surround the hotel. I would definitely stay here again!Genuine Expedia guest review
"close to all must-see sights"
Loved it! There was alot of dust in the room, but clean other than that and a must stay if you wanna be right in the middle of everything!Genuine Hotels.com guest review
"Hidden parking costs"
The hotel itself was great, but you are forced to pay a lot of money for parking. Parking for the hotel for me to stay one night was $20 which is outrageous. Other than that it was a nice experience and the hotel is in a great location.Genuine Expedia guest review
Hotel very centrally located for walking around Charlotte so we didn't need to use our car. The staff are very nice and great amenities. Loved the food and beverage area! This was our first time in Charlotte and Aloft made it a very pleasant experience.Genuine Expedia guest review
I think some of the staff could be a little more helpful. I was new to the city and figuring out the in and out from the hotel to the parking was a real struggle. There were 2 guys that were not helpful AT ALL, they sounded arrogant and at the end they didn't respond to my question.Genuine Expedia guest review
"Beautiful hotel just at the wrong time"
Booked the hotel for me and my fiance's anniversary just forget it was Saint Patrick's Day weekend and did not know that the area turns into a party central besides that it was a great hotel I will recommend it to anyone just check area activities before booking but I will give this hotel 2 thumbs upGenuine Hotels.com guest review
"Enjoyed our weekend!"
It was a bit difficult to find the hotel itself, but I just called on our second trip up and down E. Trade Street and they told us to park in the Epicentre parking. Too easy. The hotel was trendy and the staff were very warm and welcoming. The reception person asked us if we preferred a room on the quiet side, or the Epicentre side. We chose the quiet […] side, and were not disappointed! We were on the end of the hallway next to a stairwell, so we didn't hear anyone else's noise at all. The room was comfortable and furnished in an interesting manner, not your typical hotel decor. We loved the big shower! The bed was comfortable as well, and the internet and TV worked just fine, no problems. I liked it that we got $5 in credit at the snack center for opting out of housekeeping. I mean, really ... do adults really NEED someone to come make our beds and give us fresh towels every day? If so, maybe we should consider the Ritz next time. :) The hallways were a little messy (someone dropped peanut shells all in the carpet on the 8th floor, for example), but that was more the fault of guests, not the hotel property. Our room was clean and tidy. I absolutely loved the location of the hotel and the plethora of restaurants and shopping in the area! We will stay here again the next time we're in Charlotte, for sure. Read moreGenuine Expedia guest review
Staff was extremely friendly.Genuine Hotels.com guest review
The white noise wasn't quite right--it felt like it was loudGenuine Hotels.com guest review
heater was broke when i checked in but the staff had it fixed within the hour.Genuine Hotels.com guest review
"alofts are good"
I actually fell ill w food poisoning from the Mexican restaurant nearby. The Aloft staff were very kind and helpful and let me stay way past checkout without extra charges in order to give me time to rest and recover.Genuine Hotels.com guest review
"First time at Aloft"
I always wanted to see what they were like. My girlfriend and I enjoyed our stay.Genuine Hotels.com guest review
"Close to all must-see sights."
It was wonderful hotel and close to everything.Genuine Hotels.com guest review
"Great option if you just need a place to crash"
Location is perfect with LOTS of restaurants, bars and clubs within walking distance. If you are there for the social aspect, this is a great option. The rooms are small and minimalistic though so if you plan to spend a lot of time relaxing in your room, you might take that into consideration. It is not a super high-end hotel but certainly adequate. […] For the price, I would recommend it. Overall a very pleasant stay. Read moreGenuine Expedia guest review
"In the heart of Charlotte"
Great location within walking distance of restaurants, football stadium and basketball arenaGenuine Hotels.com guest review
This was our first time in Charlotte and when we made the reservations we told the agent we needed a family friendly and a dog friendly place to enjoy the city and this place is nothing like it. We don't recommend it at all.Genuine Hotels.com guest review
I read the reviews prior to booking and I noticed most parties complained about the bed comfort and surrounding noise. Those 2 issues weren't that bad maybe due to reading reviews I was prepared and expected worse. 1)The room wasn't clean; from the fixtures to the floor residue was visible everywhere. 2) This is 2012 and the only existing ice machine […] is at the check in booth. I stayed on the 8th :( major Inconvenience! 3) I witnessed the maid clean my room and she didn't change my sheets, or clean any surface areas. The only plus was obviously location! Which isn't enough for what you miss in expected comfort/ Convenience . The Aloft is a shiny package with no substance! Read moreGenuine Hotels.com guest review
Awesome staff..bed a little uncomfortable but stay overall was great..Close to EVERYTHING!!! Would definetly recommend and stay again!Genuine Expedia guest review
The Aloft is in a great location in city center. Not your typical hotel layout with the lobby In the 5th floor, due to it being attached to an outdoor "mall" with restaurants. The lobby was nice with a bar, pool table, seating area, and convenience store. The rooms were small and a bit nominal. If you are looking for a traditional hotel try the Hilton […] right around the corner. If you want to save a few bucks and try something a bit different, stay here. Read moreGenuine Hotels.com guest review
Birthday at the epicenter. Hotel at the top. All I had to remember was where the elevators are.Genuine Hotels.com guest review
"Best Location in Uptown Charlotte"
Great hotel and wonderful location. The staff was friendly and the rooms were clean!Genuine Expedia guest review
The hotel was quite nice in a very popular area for nightlife. My main problem was the bed. The mattress pad moved underneath you, forming large wrinkles that you had to get out of bed to straighten. The comforter had been washed so many times the stuffing was lumpy. The mattress it self was hard. Otherwase, nice hotel. Good choice of breakfast items, […] nice bar, etc. Read moreGenuine Hotels.com guest review
You are right in the middle of everything.Genuine Hotels.com guest review
"You wanted my review"
Nice room, but the dark colors made me feel uncomfortable, like closed in. Also the pillows were not comfortable to me.RGenuine Hotels.com guest review
"Look elsewhere unless you like mediocrity"
The room was, to say the least, compact in size. But looking beyond that, there were other issues. My wife and I arrived for a 6-night business trip and the first thing we found is that there was no dresser and only a cubby hole with 4 hangars for our clothes. I called the desk and told them this situation was not acceptable. I was told that if a queen […] double became available, they would move us. The queen doubles have twice the cubby hole space, however, still no dresser. They never moved us claiming they were booked and a queen room never opened up. So, we were forced to live out of suitcases for the week. The mattress was firm and to my liking, however, the bedding was "tired" and worn out. Four days out of six, housekeeping failed to maintain the room. The desk was told of this in every case and only once did the room get cleaned. So 3 days out of six, we were not serviced. On the check out day, the shower ran out of soap because it hadn't been replenished all week. Lucky us that there was a bar of soap at the sink to use. Really? That's what you try to pass off as service? To be fair, if you were blowing into town for a weekend, this might be okay, however, in our case, it was simply unacceptable and the fact that the staff wouldn't accommodate us irritated us. Recommendation: Definitely not worth what we paid; look elsewhere. Hopefully this isn't indicative of the attitude of the Starwood Group as a whole. WE WON'T RETURN. Read moreGenuine Expedia guest review
"Aloft Charlotte a great choice!"
I like ALOFT Hotels and the Charlotte uptown location is awesome. Very convenient with all the amenities ALOFT is known for. Contemporary decor and clean rooms.Genuine Hotels.com guest review
ON SATURDAY NIGHT HAD RUDE DRUNK AND LOUD CROWD IN ROOM 1419.....AFTER 3 HOURS OF ROWDYNESS 2-515 AM I FINALLY CALLED SECURITY.....WAS NOR A GOOD NIGHT SLEEP!!!!!!!!!!Genuine Hotels.com guest review
The hotel itself was very nice but the bed was super uncomfy! I woke the next morning with severe body aches from that horrible bed! Hotel also was kinda like a dorm room....Genuine Hotels.com guest review
We absolutely loved Aloft and will definitely stay there again when staying uptown! The convenience of being right in the Epicenter was fantastic and our room was perfect! Extremely clean and very well managed hotel!Genuine Hotels.com guest review
"Dont get a room by the workout facility !"
Unfortunately my room was right next to the workout facility. I heard the door constantly open and close. I could hear the treadmill and what I thought sounded like a punching bag. I also could not regulate the air conditioning. My room was on the 6th floor and I could hear traffic on the streets below all night long. Request a room on a higher f […] loor. Read moreGenuine Expedia guest review
Everything was perfect! Great place to say. It seems all I needed was there and things I didnt need were not there. The space was used very well in the room. It was very thought through.Genuine Expedia guest review
The beds were incredibly hard. I had problems with TV not working one of my nights. The staff was nice and accommodating, however, I think it is lacking based on the brand in general.Genuine Expedia guest review
"Location, location, location!!"
When we arrived, there was no one at the front desk. We had to wait about 15 minutes before someone came to check us in -- (bathroom?/stock room?) No apology or tone of embarassment just almost indifference. Other than this, we really enjoyed our stay and will stay at Aloft again. Great location, awesome room!Genuine Expedia guest review
Very hospitiable staff....the rooms were very up to date and extremely modern in terms of the layout and decore.Genuine Hotels.com guest review
"Solid for the $"
perfect for a weekend get-away in charlotteGenuine Hotels.com guest review
I have never stayed anywhere that made me feel so privileged before. Shawn and Dee are amazing at making the guest feel like a high roller in every way. The location is better than anywhere else in town. There is no doubt where my new go to place to stay in Charlotte is.Genuine Hotels.com guest review
"location, location, location"
great hotel in a great location. I would recommend to anyone looking to explore downtown Charlotte!Genuine Expedia guest review
"Central, Trendy, Clean, and Hip"
I will absolutely be back for another visit! This hotel is incredibly well managed and clean. Walking distance to everything. Great views of Charlotte and the Staff was incredible- The Front Desk Manager (Jessica) was very helpful to ensure that all our requests were accommodatedGenuine Hotels.com guest review
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