"Great location. Great price. Cool design."
Once we found the hotel - very difficult due to very little or misleading signage - we were very impressed. We were in town for a concert at the arena, which was only a block or two away. Loved the modern design of the hotel. Everything was clean and well taken care of. Great room view. Nice staff. LOVED the location at the Epicentre, and all there […] was available to do near there within easy walking distance. Read moreGenuine Hotels.com guest review
Loved our stay! Convenient to arena and other downtown venues. Interesting change from typical, upscale hotel. Lovely!Genuine Hotels.com guest review
This place is hip. Once you can find it. The signage in the parking garage is incredibly confusing, a fact the front desk staff seemed well aware of. The hotel is very convenient to the Time Warner Arena( where we were going to see a Springsteen concert) and other parts of downtown Charlotte. The only other gripe was the slow elevators. Otherwise, not […] a bad place for the money. Read moreGenuine Hotels.com guest review
"Nice as always"
We always enjoy staying in Aloft, and this one did not disappoint. Right in Uptown, so great location (actually in the Epicenter), and we had a great time. Best rate in the area as well, so we'll stay here again.Genuine Hotels.com guest review
"Fun, funky, great value"
Checking into this Aloft can be a bit awkward as the lobby is on the 5th floor and we arrived at a busy time of day. Otherwise, the rooms are modern, well designed and well priced for a great downtown location. Bar and snack area are a plus.Genuine Hotels.com guest review
I stay here all the time. It was great as always. I love that it's in the center of everything.Genuine Expedia guest review
Great location, hotel was clean and unique. Downside was parking fees.Genuine Hotels.com guest review
"Really cool place"
Loved this hotel and the area. You are surrounded by some many different places to eat that are in walking distance. I will stay here again the next time I'm in town.Genuine Expedia guest review
I enjoyed the night I was there, one of the receptionist was kind of snobby. I paid $230 for ONE night, and besides the amazing surroundings there wasn't much in the hotel itself. the pool is very small. & I didn't see a gym. which was kind of a let down. & the complimentry food cost money, if I pay $230 for one night, I expect to have room service. […] the room is kind of small. & biggest thing, after paying for the hotel & it being non-refundable; I checked my bank statement walking down to check out & they took an unexpected $50 out of my acct. "in case something happens." I feel like they should've told me, so I'd be aware, that could really mess someone up. they told me it would clear back into my checking acct.after check-out, it's been 4 days and it still hasn't. Read moreGenuine Hotels.com guest review
"Cool, modern hotel!"
The Aloft was overall a nice, funky hotel . The bed wasn't very comfortable but it served its purpose for needing a hotel uptown for one night. The room's setup was different and had a funky interior design.Genuine Expedia guest review
"Noisy halls & paper thin walls. Parking is a mess"
It's a total party zone with paper thin walls! No way to sleep! Try to put music on the TV to cover the noise and it costs $4.99/day. You also have to pay for internet and exhorbant parking ($3/hr or $20/day). Some of the staff were very helpful (cleaning crew and night manager) but others are RUDE (desk staff, bartended).Genuine Expedia guest review
"Better than the conference hotel experience!"
The room was huge and clean. The staff helpful and quick to suggest alternatives. Overall this is THE place to stay in Charlotte.Genuine Hotels.com guest review
"nice hotel and very convenient to attractions"
I had an excellent business trip and the staff was extremely helpful.Genuine Expedia guest review
The front desk was friendly and helpful, the hotel was quiet, and the view was spectacular. The bed was luxuriously comfortable, the sheets crisp and clean. My only complaint is this: the hotel does not validate parking for the building's garage. Expect to pay for parking. This definitely caught me by surprise and was a bit irritating; however I still […] consider it worth it. Read moreGenuine Hotels.com guest review
"Great general manager"
The general manager, Jim, was extremely sweet and helpful.Genuine Hotels.com guest review
Comfortable for an overnighter.Genuine Hotels.com guest review
"A LITTLE DATED"
VERY SMALL ROOMS, NOT MUCH PRIVACY. NO PLACE TO SIT, OUT DATED ELECTRONICS (DETACHED BOX FOR TV PLUG IN...W/O USB. CABLES AT FRONT DESK, "SORRY,WE'RE OUT"Genuine Hotels.com guest review
"Unique hotel but logistical challenges"
The hotel was very modern and our room was nice, but there were a few challenges. First was finding the hotel to begin with. I followed GPS directions to the address and found no sign of Aloft. I had to call the hotel. Turns out the hotel starts of the 5th floor of a parking garage/shopping center. I had to pay $20 per day to park in the garage. Next, […] the elevators were not sufficient to handle the volume in this building. There was a constant wait going up and down. Finally, even though we were on the 9th floor, it was loud at night due to multiple night clubs in this shopping center. This hotel would be ok for a business trip, but not really convenient for a family. Read moreGenuine Hotels.com guest review
"Glad I didn't pay full price"
I booked this hotel for a photo shoot. I was very pleased with the modern décor of the hotel and the innovative layout of the room. That being said, there were several factors that left me disappointed. The first thing I noticed was the overall cleanliness of the room. There were several hairs on the bed sheets and one of the walls in the shower (opaque […] plexiglass) had very noticeable streaks on it. Also, one of the walls that was carpeted hadn't been cleaned in quite some time. There were strands of dust almost an inch long all over it. At first I thought it was just the style of carpet, but when I ran my hand along the wall, they came off. There was also a large water stain on the ceiling above the bed. Another problem was the curtains. According to the hotel information, they're blackout curtains, but in fact, they're not. They didn't even close all the way. Also, the flat screen TV in the room had really poor resolution, almost as bad as an old cathode-ray tube TV. I'm also really glad I took a cab, because parking costs $20 per day, or $25 for valet parking. The bottom line: if I hadn't got a good deal on this room on Expedia, I would've demanded some of my money back. Read moreGenuine Expedia guest review
"Convenient and Accomodating!"
We had a fantastic stay. The front desk was great, room was great. When we got there the fridge wasn't working and they sent the maintenance guy right away and he switched it out. The bartender was great, appetizers were great. Everything was beautiful, nice and modern looking. The pool and gym looked great but we didn't use them. Everything was comfortable […] from the chairs in the lobby to the beds. And we literally did not have to leave the Epicenter if we didn't want to. Everything is right there! Read moreGenuine Hotels.com guest review
EXTREMELY convenient when staying in downtown Charlotte. The room itself was very small, but it was definitely worth a little squeeze for staying at the Epicenter.Genuine Hotels.com guest review
Great stay. Great location.Genuine Hotels.com guest review
When we arrived, the woman who checked us in called house keeping and said, "We need another double queen room ready." I assumed there would be a wait until room was cleaned, but she continued with check in process. From the time we finished check in to going in to our room, there was no way it could have been cleaned properly. The beds were sloppily […] made, we doubted sheets were even changed, the towels in bathroom smelled, sink was dirty, and table had crumbs on it. For what we paid, or even if room were free, that is pathetic. Twice I went to front desk to ask questions, ask for re-clean, and people behind desk were "playing" on their cell phones and did not acknowledge me for at least two minutes. The third time, a maintenance man walked by, saw me waiting, and asked loudly "Have you been helped sir?" to get there attention. I could tell he was embarrassed by the customer service. At least he cared. Will never stay there, or at an Aloft again. Read moreGenuine Hotels.com guest review
"good but not great"
My wife and I stayed here for a wedding. If you are visiting from out of town and interested in bars, restaurants, etc. it is a great location at the Epicentre where there are a bunch of them. None of the surrounding bars/restaurants are actually that good but they are certainly convenient in that a cab ride is not required. Most likely this will NOT […] be near the wedding or reception venue as Charlotte is very spread out. Our room was on the smaller side (as you should probably expect at a "loft") but not cramped at all. We were disappointed in the small size of the closet...only 5 hangers so we couldn't hang all our dress clothes. There was a fridge and coffee in the room which was nice. Overall we were pleased but not blown away...on a previous trip we stayed at the Hyatt House right about 2 blocks away and would recommend that property much more strongly. Read moreGenuine Hotels.com guest review
Very nice hotel. Close to several bars and restaurants.Genuine Hotels.com guest review
"Great location for light rail, bus, and bikeshare"
Very conveniently location, fun lobby/bar area. Clean rooms with a nice layout.Genuine Hotels.com guest review
"Nice hotel in downtown"
Hotel had a great location downtown it was in the mix of all the restaurants and places to go out. Parked our car and walked to eat and things to do.Genuine Expedia guest review
"Great hotel in the real Center."
The room was very comfortable and the staff very friendlyGenuine Expedia guest review
"Very nice hotel"
Very good clean roomGenuine Hotels.com guest review
In the middle of the Epicentre....Very nice!Genuine Hotels.com guest review
The room was great, but the noise from the Epicenter shopping mall below was pretty loud until two or three in the morning. Maybe it was because our room was right beside an elevator shaft. Anyway, as I said, everything else was great and as expected.Genuine Expedia guest review
"Great stay for the price"
Great location, the view from our room was partially obstructed because of the roof. Very clean, great showers!Genuine Hotels.com guest review
The location of the hotel was great.....right in the epicenter. The staff were friendly and helpful. The room was nice. The only complaint we had was the bed. It was a mattress on a metal frame and just not very comfortable. Other than that....great hotel.Genuine Expedia guest review
Aloft is an upscale hotel at Epicenter in Charlotte. It's downtown and center of a lot of excitement. Easy check-in and out. Parking is 20 bucks. We had a street-side room...there was a Lakers/Bobcats game that night...we were on 14th floor...it was very loud until about 2:30 am...all street noise, not hotel noise. Bed was comfortable. amenities nice. […] I just wasn't crazy about the sliding door into the bathroom...which allowed a lot of "personal" sounds into the bedroom area. Read moreGenuine Expedia guest review
I hope they got the elevator fixed.Genuine Hotels.com guest review
Always a great room it was a little noisy when going to bed we made an early night of it but if we were up to partying all night don't think the noise would bother me.Genuine Hotels.com guest review
"Excellent Downtown Location"
This hotel is located in the Epicenter which includes several restaurants ranging from fast food to fine dining and several bars with a variety of live entertainment. It is an easy walk to the football stadium and basketball arena. The room was comfortable although the noise from all the bars may be a negative for some. One of the two elevators was […] broken during the length of our stay making for long wait times to get to and from the room. Housekeeping came and replaced towels but did not make the bed. Would definitely recommend for those on a leisure trip without kids or someone in town for a sporting event. Read moreGenuine Hotels.com guest review
The Aloft hotel is a great place to stay. Right in the middle if uptown Charlotte. Clean rooms and friendly staff. Only thing that I didn't like was the shower. Great big shower head that feels like rain falling but it's only 4inches from the sidewall. Besides that, I would def stay againGenuine Hotels.com guest review
"Good Hotel but..."
It was good but the room lacked any info about the hotel. There were no TV channel listings, no information regarding location, price, or times of hotel amenities. Also, I got two different explanations as to how the $5 rebate/discount works on the going green choice thing for not doing linen cleaning.Genuine Hotels.com guest review
Great location, but would help if parking was included in the priceGenuine Expedia guest review
"Close to Time Warner"
This hotel is convenient if you are going to a concert at Time Warner. Also, I liked that it was located in the Epicentre because restaurants and clubs are within walking distance. The downside to this hotel is the small rooms, no room service, and no restaurant. I did not like having to take two elevators to arrive at my room. One set of elevators […] take you to fifth floor where lobby is located, and then you must take a second set of elevators to your room. Read moreGenuine Hotels.com guest review
"Close to Time Waner Arena"
Great hotel, great location for downtown Charlotte.Genuine Hotels.com guest review
"Good until we went to take shower, no hot water."
No hot water in the shower, only Luke warm . Besides that is was good. Complained to hotel and all they said was sorry. No offer to make things better .Genuine Expedia guest review
Very poor quality rooms. Cheap bedding with old lumpy mattresses. The attention to customer service leaves a lot to be desired. We even called Starwood hotels corporate offices during our stay trying to discuss options but were told its up to each individual hotel. It should also be mentioned there is no hotel parking included in the price of the room. […] The parking garage it is attached to costs extra and is not reimbursed. $10-20 a day Read moreGenuine Hotels.com guest review
We had a little trouble finding the hotel just because of the type of area that we were staying but once we found it everything was fantastic. The front desk was great! They were very efficient and friendly. The amenities were cool. They have a pool table and great bar in the hotel lobby. The hotel is right next to the Epicenter so there is plenty of […] restaurants and bars within walking distance. You are also a few blocks from Time Warner Arena. I will definitely stay here in the future. Read moreGenuine Hotels.com guest review
The location of Aloft was right next to our event. The room was clean and all we needed.Genuine Hotels.com guest review
The room is small, but was clean with great location to everything.Genuine Expedia guest review
"Beautiful City Views"
Hotel is conveniently located in the uptown Charlotte at the Epicentre. Views from room were great! Parking garage is connected to both the city streets and hotel. Stay was great, room was very clean. Had nice bar inside, billiard tables, indoor saltwater pool was not open during our stay. Did not speak to hotel staff during stay. Beds were comfortable. […] Only issue bathroom door - was a sliding mirrored door that was not private at all when staying with another couple. Read moreGenuine Hotels.com guest review
very sustainably space.Genuine Hotels.com guest review
"Great Location, Great Service, OK room condition"
The service, location and cleanliness was exceptional. I was a little disappointed in the room itself. The bathroom light had issues and would work when it was ready to. The bed sheet was too small and we had to call to get a new one. The sheets were clean but duvet comforter had a small amount of blood on it (pretty disgusting). I feel that nothing […] is perfect so overall I still feel that this is a great hotel, the location is amazing along with the service. I would refer this hotel to anyone. Read moreGenuine Hotels.com guest review
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