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Serena Beach Resort and Spa, Mombasa (and vicinity)

4.5 stars
Shanzu BeachMombasa90352Kenya, ‏‎800-491-6126
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Excellent4.4 / 5
Amenities
Great amenities
Cleanliness
Clean
Food
Delicious food
Wellness Area
Poor wellness & sports facilities
23See all 23 Hotels.com reviews
From 486 reviewsTripAdvisor Traveller Rating

Serena Beach Resort and Spa, Mombasa (and vicinity)

Hotel Info: ‎866-539-8117‎

from $107
  • Standard Room, Sea View
  • Standard Room
  • Suite, Terrace

At a glance

Key facts

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) not allowed

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2.491,50 per person (roundtrip)

WiFi is available in guestrooms for KES 1.246,75 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Year Built 1976
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Serena Maisha has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Jahazi Seafood Grill - Onsite seafood restaurant.

Makuti Bar - Onsite bar.

Nyota Terrace - Onsite cocktail bar.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rafting on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby

Serena Beach Resort and Spa, Mombasa (and vicinity)’s small print

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 2.491,50 per person (roundtrip)

WiFi is available in guestrooms for KES 1.246,75 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Serena Beach Resort and Spa, Mombasa (and vicinity)

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