All hotels in Puebla, Puebla, Mexico
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Hotel Puebla Plaza, Puebla

2.5 stars
5 Poniente No 111Downtown, PueblaPUE72000Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.3 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Amenities
Bad amenities
69See all 69 Hotels.com reviews
From 50 reviewsTripAdvisor Traveller Rating

Hotel Puebla Plaza, Puebla

Hotel Info: ‎866-539-8117‎

from $28
  • Junior Suite
  • Single Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 1 PM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Hotel Puebla Plaza
  • Puebla Plaza
  • Plaza Hotel Puebla

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs MXN 40 per night

Rollaway beds are available for MXN 120 per night

Continental breakfast is offered for an extra charge of MXN 60 per person (approximately)

Cribs/Infant beds are available for MXN 200 per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Puebla Plaza, Puebla’s small print

Also known as

  • Hotel Puebla Plaza
  • Puebla Plaza
  • Plaza Hotel Puebla

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs MXN 40 per night

Rollaway beds are available for MXN 120 per night

Continental breakfast is offered for an extra charge of MXN 60 per person (approximately)

Cribs/Infant beds are available for MXN 200 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 69 reviews

Hotel Puebla Plaza, Puebla
Excellent4.0 / 5
April 2016
Overall, very good. The exception was consistent poor WiFi reception.
Other trip
Hotel Puebla Plaza, Puebla
Good3.0 / 5
Great location in Puebla
Great location, small room. Nice staff in a very old building with lots of history. Lots of stairs and easy to get lost in.
1 night business trip
Hotel Puebla Plaza, Puebla
Excellent4.0 / 5
Great option in Puebla
Great and affordable rooms, perfect location.
1 night romance trip
Hotel Puebla Plaza, Puebla
Good3.0 / 5
Hotels dot who?
When I walked through the door and introduced myself, the clerk at the front desk looked rather blankly at me and said that he had no record of my reservation., even as I was showing it to him on my telephone. Nothing. He tried to ask which agent had made the reservation, and I kept fumbling for another answer other than "Hotels-dot- com". Eventually, he decided to give me a discount rate and a room, but I realized that I might've been out of luck on this one due to Hotels.com not following through (or letting me follow through with the reservation details. Anyway the room was poorly lit, humid, and windowless except for the window which opened to the staircase inside the hotel. The service was basically friendly, but this was one of those rooms in which you realize that the lower price might not have been worth it, except for the proximity to the cathedral and Zocalo. The lobby art was lovely, however, with some striking art and covered sport cars replacing any kind of guest amenities.
1 night trip
Hotel Puebla Plaza, Puebla
Outstanding5.0 / 5
Great spot in the perfect surrounding
Located in the heart of Puebla, El Zocalo, this room will not disappoint. The room was as described, no surprises. No pressure from reception. We brought many friends from our course we attended to review and prepare for the next class day and at times had up to eight people at once in the room, reception didn't question us once! They minded their own, and we of course behaved. Also; great food stands right across the street as you exit the hotel. Can't go wrong with this place. Sure it's nothing fancy, but it served its purpose well! =)
5 night business trip

See all reviews

Hotel Puebla Plaza, Puebla

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