Hotel was ok. Getting in hotel parking lot was a bit hard. Rooms were clean and spacious.Genuine Hotels.com guest review
"Close to Medical Center"
This place is very nice! The staff were so kind, friendly smile every morning and evening. The place is clean and quiet. The only reason I gave it a 4 on comfort is the parking area lights were very bright and shone in the windows at night even though the blackout drapes were closed.Genuine Hotels.com guest review
"nice hotel but very noisy"
I was very satisfied with the hotel as far as cleanliness, service and comfort. However, I could hear doors slamming and cabinets closing very easily in the surrounding rooms. The guests above me arrived in their room at midnight and were exceptionally loud all night long. It sounded like they were jumping off of the bed onto the floor every 30 minutes […] or so. Drawers and cabinets were being slammed shut and people were stomping around until 3am, then again at 5am until I left at 8am. i tried calling the front desk but the phone in my room didn't work. I then tried the phone in the kitchenette, but it wouldn't connect to the front desk. The front desk staff was very apologetic the next morning when they asked how my stay was. Read moreGenuine Hotels.com guest review
wonderful experienceGenuine Hotels.com guest review
"Close to Reliant Center"
Very enjoyable, clean quiet room.Genuine Hotels.com guest review
"First stay and probably my last."
I booked my stay through Hotels.com and when I got to the hotel my check in was fine. When I went to my room, the room was not cleaned. Back at the desk, they said that was the last room of my type and I could wait for them to clean it or I could stay in a different room for the night and then move to my reserved room the next day. I made the best of […] the first night. The next day when I went to move to my reserved room, that room wasn't clean either. After a few more hoops and hurdles, I finally got into my room. The over all stay was ok, nothing extra, just a room. My suggesting to anyone reading this, if all you need is a room for a night or so, this place is fine. If you want other creature comforts such as an attentive staff, morning breakfast, a pool/hot tub, a decent gym room, etc..., spend the extra few dollars a night and stay somewhere else. Read moreGenuine Hotels.com guest review
"Candlewood Houston - Not a good expeirinece in the"
Horrible, room quality, service of front desk people all sub standard. Will never stay at this location ever again.Genuine Hotels.com guest review
A little confusing in directions to get to hotel. But, good location to get on to 610 Loop easily and to hospitals in the area as well.Genuine Hotels.com guest review
We stayed at this hotel because of its proximity to the medical center in Houston, Texas. The hotel staff was extremely helpful, the hotel was very clean and it was one of the quietest hotels I have ever experienced. The room itself was more than adequate in size. My husband is disabled and he had no issues with getting around the room.Genuine Expedia guest review
Door lock did not work on 1st room. Found us another room right away. No problems with new room. Hotel needs better signage on road to direct guests to entrance. Very difficult to find entrance.Genuine Hotels.com guest review
Great hotel for the price. I honestly have no negative comments about our stay. The staff was friendly, the rooms were clean, and it is easily accessible to the highway and restaurants.Genuine Hotels.com guest review
Room was nice and clean. Loved everything. Price was reasonable.Genuine Hotels.com guest review
"Perfect for Holidays"
I was pleased with my stay here. Usually I stay at another hotel nearby but this one had more space than the other hotel and candlewood was even cheaper.Genuine Hotels.com guest review
"I wouldn't recommend this hotel"
It was ok I guess.Genuine Hotels.com guest review
Great place to stay, hotel is very quiet and safe. I always stay there when I visit Houston.Genuine Hotels.com guest review
"Unusual accommodations- ok for long stay"
When we checked in, we found that Hotels Com had given them a general room code that resulted in us getting a handicap room that was a glorified hospital room. We complained and were moved to a room with a similar floor plan but looked like a real hotel room. The room was NOT AS DEFINED IN OUR CONTRACT WITH HOTELS.COM. The room did NOT have a sofa bed […] and was a "studio" room not a room with a bedroom. The hotel does NOT refresh the rooms each day but once a week. If you need towels, you have to take your used towels to the front desk and get replacements. The free internet was so slow that we gave up trying to us it. On the PLUS side: a small but full kitchen with dishes and cookware; a full refer, microwave, dishwasher, coffee pot, toaster, and two-burner surface range. Our first impression wasn't particularly favorable but the place grows on you. The staff is friendly and helpful. A free laundry, fitness center, and newspaper were added bonuses. Read moreGenuine Hotels.com guest review
Very nice, clean & comfortable. Wish you had a pool.Genuine Hotels.com guest review
Difficult to locate hotel have to drive thru restaurant parking lot. Would help if forewarned About this location problemGenuine Hotels.com guest review
"My last stay"
I was supposed to get a suite with a queen bed and a sofa bed. I ended up getting a queen bed with a recliner.When I talked to the lady at the front desk,she blame the people I booked the room through. I've booked through these people for years and Never had a problem before. It was the hotel had over booked those suites. Hotel.com was wonderful finding […] out what the problem was. I have always and will continue to book my rooms through them. I will not be staying here again. Read moreGenuine Hotels.com guest review
The room wasn't what Expedia offers. When I reserved the room it was supposed to be a bed and also a pullout couch, but when I got to the room there was no couch. I'm pretty sure I'll have cramps for a week because I slept in a tiny chair.Genuine Expedia guest review
"Good hotel if you plan to cook your own meals"
I stayed at this hotel because it was close to Reliant Stadium, two miles away. Two other hotels are within walking distance( Crown Plaza and Quality Inn). This hotel was sufficient for the two days spent there. Bed was comfortable, room temperature control was superb. No breakfast was offered, although a Golden Corral was next door. No swimming pool, […] but an adequate exercise room was available. The hotel was hard to get to because it is off the main road. You had to turn into a store parking lot and wind around to reach the hotel. It met our needs for a short stay, but didn't have the comforts of other hotels to make a long vacation totally pleasurable. The staff was friendly, however. The cleaning maids comes once a week, on Sundays. Read moreGenuine Expedia guest review
Enjoyed my stay. Clean, convenient, quiet, small hotel. Love the apartment style layout. Adequate gym. Service was fairly good. Had such a peaceful stay, 2 of my visiting sisters decided to reserve a room! I would definitely recommend staying at this hotel.Genuine Hotels.com guest review
Good location, but needs better signs to show location of hotel within the Taco Bell/Golden Coral parking lot. Cannot give a good rating because the a/c unit was not working properly and beds were not that comfortable.Genuine Hotels.com guest review
Nice, clean, Management and staff care about your experience at their hotel.Genuine Hotels.com guest review
"Excellent for the Texas Bar Exam"
I needed a unit which I could cook in and study for the Texas Bar Exam and that was in close proximity to the Reliant Center. This unit was more than adequate. Although I would've preferred more utensils, and a slightly more comfortable office chair, the room came with essentially everything you needed for a longer stay and was clean. Note: housekeeping […] only comes once a week but if you need new towels before then you can certainly request them Read moreGenuine Expedia guest review
I had a 3 day conference to attend at a nearby competitors hotel but chose candlewood based on recent reviews and price. It was less than a mile from my conference with easy access to 610. It was a little difficult to find because the sign is hidden by a tree and it does not sit on the main road. I have the overall rating a 4 because of this, the overall […] neighborhood and no breakfast. But my room was exactly what I asked for and the hotel staff was friendly and I was surprised at how quiet my room was. If I have to go back to that area if Houston I will definitely stay there again. Read moreGenuine Hotels.com guest review
"Great for long term stay!"
I stayed in many other others in this neighborhood. This hotel has the best facilities and bigger room for the same price that I paid for other hotels.Genuine Hotels.com guest review
"close to medical center and surrounding malls"
the non smoking floor smelt like a smoking floor. other than that it was a good place.Genuine Hotels.com guest review
"great hotel hard to get in and out of"
Very nice, new Candlewood. Staffed 24/7 and very nice; clean; fronts to very busy Main street--hard to get in and out of in the traffic; easiest to enter off Buffalo Speedway.Genuine Hotels.com guest review
Did not realize this was an extended stay hotel but it was lovely and very spacious!Genuine Hotels.com guest review
"It was ok"
They put us in a room across from someone who I assumed lives at the hotel and she has a barking dog!!!!Genuine Hotels.com guest review
"Pleasant and affordable."
You could hear noise in other rooms and out in the halls too easily, but other than that, this was a fine room, with fine amenities. Easy parking, close to the I-610, lots to eat nearby even though there's no on-site restaurant. The snack store is nice, though. I enjoyed staying here.Genuine Hotels.com guest review
Very disappointed to be put in a smokers room and apparently it was heavily smoked in. Unfortunately my profile is non smoking due to big allergies. Management unable to transfer rooms. Miserable experience.Genuine Hotels.com guest review
"Good for the money."
Rooms are only cleaned on the seventh day. I did not like that.Genuine Expedia guest review
"CLOSE TO RELIANT PARK & RESTRUANTS"
IT WAS GOOD.I LIKE THAT YOU HAVE TO GO INSIDE TO GETC TO YOUR ROOM.Genuine Hotels.com guest review
"Clean hotel with comfortable beds"
I had a hard time finding the entrance to this hotel. Also, there was only one luggage cart and this was a problem for me. I had a four year old with me and had to get him to help carry things. The bed was comfortable. The kitchen area was nice and clean. There was a lot of noise during the night with people coming in at all hours of the night but this […] was to be expected. Additionally, the television buzzed loudly if you turned the volume up too loud. Overall, my experience was okay and I would stay here again. Read moreGenuine Expedia guest review
"Great value for money."
Relatively new looking, safe paking, good amenities, good staff, free shuttle service to local areas. There is no daily housekeeping service but dirty towels can be exchanged at the receptionist counter for new towels. Would recommend as a great value for money spent.Genuine Expedia guest review
It was overall a great place to stay and close enough to the Reliant Center.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Clean and comfortable"
We are in the medical center annually for checkups and have stayed in several moderately priced hotels. This was the best - the entire facility was very clean, the room was spacious, bed was very comfortable and ac/heat worked efficiently. Maid service is provided only once a week but you can change towels at the front desk as often as you like. The […] guest laundry facilites are free and very clean - you can either bring your own detergent or purchase it in the lobby store. There is a decent gym facility but no swimming pool. The kitchenettes in the rooms are large but there is no breakfast service provided so you may want to pick up some coffee, juice, fruit, cereal etc to stock your room if you're there for more than a day (also recommend bringing paper plates, cups so you don't have to wash dishes - there is a dishwasher but limited serving pieces). If you do not have a car, there is a Golden Corral restaurant and a Whataburger within walking distance and the lobby store has frozen and microwave food. Shuttle service is very efficient - 15 min from the hotel to MD Anderson - and they will make stops at grocery stores or pharmacys along the routes during mid-day hours. This hotel worked very well for us but if you require daily maid service or complimentary breakfast, you may want to go elsewhere. Read moreGenuine Expedia guest review
"Very nice hotel"
Our suite was very nice, clean, and furnished with a full kitchen. While we only needed to stay one night, it was comfortable enough to stay for extended stays.Genuine Hotels.com guest review
No breakfast, and only sheers on windows which did not keep light out. Otherwise, room was nice.Genuine Hotels.com guest review
"Very good experience"
Loved the hotel and it's location. The only complaints i have are minor. The water pressure in our bathroom (sink and shower) was way too low. The front A/C unit didn't cool the bedroom well when the door was closed. The biggest surprise, in a good way, was that the laundry facilities are free! Always a good thing.=0) Overall, I loved the hotel and […] would go back. Read moreGenuine Expedia guest review
"OK for longer stay if you don't mind making your o"
I stayed here while in Houston for a few days. Overall, I would like a place where your bed is made and your room is clean every night. Though, the space and the comfort of the room were above average.Genuine Expedia guest review
"Check-in very, very uunsatisfactory"
Desk clerk insisted he did not have a reservation or a room. I gave him my Hotels.com confirmation and payment. Kept saying that was not his hotel's confirmation and he knew nothing about the Hotels.com conf numbers.Suddenly he changed his tune but not his attitude. Demanded driver's license and credit card. On prepaid rez, he needed to charge $45 "security […] deposit." I told him I did not want to charge any incidentals, please turn off the phone because I have my cell. Hotel does not sell or offer breakfast, just coffee. Desk clerk on the phone much of the check-in time with someone else. Very bad first impression. Once I got into the room it was OK. Only a double bed. I am used to Queen or King or two doubles. Read moreGenuine Hotels.com guest review
"Great hotel for all needs"
I stayed in this hotel room for two nights. Service was excellent and the staff was very nice and helpful. I would definitely stay here again and recommend this hotel to anyone.Genuine Expedia guest review
There was no poolGenuine Hotels.com guest review
"very nice and clean"
The hotel was very nice and clean. The amenities were great. The only complaint I have is that there was a pool listed for this hotel and while they do physically have a pool it is not operable as they are removing it to build more rooms.Genuine Hotels.com guest review
"clean and quiet"
Quiet and clean hotel , some people smoke in the hall by the windowGenuine Expedia guest review
"right next to fair grounds"
Not far from fair grounds , had everything you need for a long stay, super cleanGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )