"OK, but air conditioning feeble"
Hotel seemed well-run and in good condition. Restaurant food and service were ok. The room was small for a 4-star hotel. The air conditioning ran and was quiet, but failed to cool or dehumidify the room even after hours of operation. The weather was quite warm so we were uncomfortable. And oddly, one long wall of the bedroom and every wall of the bathroom […] were entirely composed of mirrors. Would that we were in shape to enjoy that! Leave Las Vegas in Las Vegas. Read moreGenuine Hotels.com guest review
"Very good location"
Very satisfiedGenuine Hotels.com guest review
The hotel was very nice!Genuine Hotels.com guest review
"A Good Choice and Almost Perfect"
Overall this hotel is a great choice for Lisbon. The location can't be beat as it is close to everything! The hotel is lovely and the rooms are really beautiful, well-appointed, new, clean. If you are aware of the size of hotel rooms in Europe, then you should already expect minimal space, so this wasn't a factor for me. Honestly, it was a great place […] except for the air conditioning. It worked for 4 of the 5 days we were there, but not that well. It really doesn't get cold. The last day it just dumped. It was VERY hot during the July stay, and I would say it was only tolerable for the first 4 days, but the last day we were all sweating like pigs throughout the night which made it not enjoyable. Thank goodness it was the last night. That is my only gripe...invest in upgrading the air conditioning. We flew in from Rome and the hotel in Italy was ancient, yet their air conditioning was excellent. So if you like it cool (not even cold) you won't enjoy a hot summer stay here. Read moreGenuine Hotels.com guest review
"Ok not great"
Staying here was very convenient to shopping restaurants and the coast. The room was small, but nice. The A/C was working 2 of the 4 days during the stay and the door to the patio was difficult to open, which reducd airflow in the room when you needed most. The elevators were not always working and frequently used the staff elevator found by walking […] through storage area of the kitchen. The staff was nice. Out of the three hotels that I stayed during my three country trek, this hotel was average. Read moreGenuine Hotels.com guest review
Hotel staff were excellent. Marta & Ana went out of their way to provide excellent customer experience!Genuine Expedia guest review
Great location to easily get to all of Lisboa by foot and by all forms of public transport. Nice, quiet, comfortable rooms. Very helpful staff. Good restaurant on ground floor.Genuine Expedia guest review
Staff was very friendly and helpful. Room clean and comfortable. Location convenient.Genuine Hotels.com guest review
"The best hotel in Lisbon!"
Very good location, close to all major touristic attractions, very clean, comfortable, nice smell on the hallways, very chic decor, art deco meet contemporary, staff responded promptly to all our requests from extra pillows to booking fado show and hop-on hop - off tickets, good selection breakfast buffet. I will book this hotel on my return to Lisbon. Excellent, […] excellent, excellent! Read moreGenuine Expedia guest review
"i will return"
close to what I wanted and looking for..i will returnGenuine Hotels.com guest review
"Lovely hotel in the center of town"
It was a clean, well maintained, comfortable hotel located in the center of Lisbon. It was within easy walking distance to all the major sights and to the transit line out to Belem. It was major a 10 minute walk to the main Rossi station. I appreciated it because of its very convenient location, helpful staff, and free Wi-Fi.Genuine Expedia guest review
"Small, chic, great location"
A small boutique hotel incredibly well located just off the lovely Comercio Square and easy walk to Rossio, Chaido and Baixa Alto neighborhoods. New and clean and chic. Small, good bar with the best caffe con leite I had in Portugal (served with delicious chocolate truffles). Didn't try the restaurant but it looked nice. Rooms are tiny though (not unusual […] in newer hotels) though bathroom was spacious and lovely. Bed pillows were awful - long and very flat (designed that way) and no extras. Wish there was a gym:-(. The hotel won my affection when they got me a refund from hotels.com, after I'd mistakenly booked 2 "family" rooms, for a total of 4 bedrooms when I only needed 2. I expected to be out of luck, but the hotel jumped on it and my refund came through in 48 hours. If you want a great location and don't require a large room or a gym, this place is for you. But ask for additional pillows! Read moreGenuine Hotels.com guest review
"The staff are so helpful special mention MARTA"
Feel safe ,hotel is next to police station Lisbon is so cleanGenuine Expedia guest review
"great central location"
the room was on the smaller side but clean and comfortable with a small balcony. Breakfast buffet was great and super friendly staff who is willing to go the extra mile. Great central location in old townGenuine Expedia guest review
"Home away from home"
Everything about the VB makes it a place for many future visits. The staff are amazing, taking care of every need.Genuine Expedia guest review
All personnel were very friendly and helpful. Marta at the front desk was the best, helped us a lot with travel information.Genuine Hotels.com guest review
"Good hotel - great location"
Unique hotel, just between Rossio and Praca do Commercio. The front desk staff were very courteous and helpful. Our room was clean and while not spacious by American standards, it was adequate and comfortable for the two of us. Breakfast buffet was expensive but it did have a good variety for the money. Hotel is close to sightseeing, restaurants, and […] a short walk to the train station and buses. We weren't really bothered by the traffic around the hotel, it seemed to quiet down at night. I would recommend this hotel. Read moreGenuine Hotels.com guest review
Staff was excellent and caring only issue was AC did not cool enough and noise with window open was too loudGenuine Hotels.com guest review
Location was amazing and the staff were all super friendly. Can't fault itGenuine Expedia guest review
"Great location, expert and very helpful reception"
Wonderful vacation in such a historical, cultural and colorful country. Put on your walking shoes and discover Liboa.Genuine Expedia guest review
"Amazing hotel- great location!!"
Fabulous hotel. I had to change my dates and they were extremely accommodating and changed them without any penalty fees. The staff is extremely helpful and very accommodating. Rooms are well decorated and comfortable.Genuine Expedia guest review
"Nice hotel , great location"
Perfect location. In city center , near bairo alto. Very helpful and cheerful staffGenuine Expedia guest review
"Perfect Lisbon Hotel"
My family and I stayed at the Vincci Baixa in Lisbon for four nights in August. We had two rooms. (European hotels usually don't accommodate a family of four.) The staff is friendly and knowledgeable. The rooms are modern, clean, and quiet and offered a cool respite from the hot August weather. The beds and pillows were comfortable. (Our "double bed" […] or full-sized bed was two single beds pushed together - bedsheets and linens were separate.) Our reservation included breakfast which was quite good with a nice selection of warm and cold offerings - eggs, bacon, prosciutto, ham, turkey, fresh fruit, cold cereal, pastries, juices, tea and coffee, and an assortment of bread and rolls. (The pastel de nais pastries, a specialty in Portugal, are delicious - small pastry pie shells filled with custard and rival those made at Casa de Belem-a well-known Lisbon bakery near the Tower of Belem which first produced these pastries.) The hotel is well-located - restaurants, stores, churches, tourist attractions (main square with cafes (Populi was a good dinner spot), The Elevator, the Se Cathedral & archaeological site, and pedestrian shopping areas are all nearby. Other sites such as St. Jorge's Castle with sweeping views of the city from the expansive overlook, the Tower of Belem, the Casa de Belem bakery, etc. are easily reached by Lisbon's inexpensive and iconic trolley system. Whether your visit is long or short, the Vincci Baixa is the perfect Lisbon hotel! Read moreGenuine Expedia guest review
"modern great location"
very modern hotel, newly renovated I think, small but cozy rooms and good value for location.Genuine Hotels.com guest review
All was positive I would stay again in this Hotel specially I was impressed with the helpfull staff of the Hotel I think that the ranking is correct with 4.6 Keep it upGenuine Expedia guest review
It's in all the reviews. The location is great, within 10 min walking distance to 2 train lines and 5 minutes to many places to shop and eat. The staff was super helpful. The rooms are small, but worked ok for us for our 4 nights. Our room had 2 closets, but the frig and safe took up 1/2 the space of one, so we never fully unpacked our bags. I would […] stay there again. Read moreGenuine Expedia guest review
"4 nights in Lisbon"
We stayed at the Vinnci Baixa for 4 nights recently and we loved the location. We were 1 block from the river plaza, a few blocks from everything else, some via street car stops within a block. We walked to many sights from the hotel and took streetcars to the areas up the hills. The staff was wonderful in every way- excellent service- unlike many other […] places we've been in Europe. The breakfast room had great selection of quality foods and the hours were great- a little later than most so we could sleep in a little and still make it. The room was extremely small but we had booked 2 adjoining rooms since there were 3 of us, so, as a result, the feeling wasn't as small. But we spent very little time in the room, so we got over that initial concern pretty quick. We loved this hotel and the experience of Lisbon- we'll be back! Read moreGenuine Expedia guest review
"Great Servie and Awesome Room"
I stayed at the Vincci Baixa for two nights at the beginning of July 2013 and loved the hotel. My room was amazing (if you want a little balcony, ask for a street-facing room on the 4th floor)...it was very modern with fabulous linens and a comfy bed. The reception staff was outstanding and so helpful in a number of ways. The location was perfect...walking […] distance to everything. I would stay here again without hesitation! Read moreGenuine Hotels.com guest review
Room was not as advertised. Family room not connected at check in. Air conditioning did not work in one room. Some rooms very small. Service was nice and hotel clean though.Genuine Hotels.com guest review
"Great location, hope you like mirrors!"
Very clean and comfortable hotel right in the best walking area in Lisbon. Just off the Praca de Commercio, it was perfectly located for walking and eating in Lisbon. The room was mirrored everywhere which I did not particularly like and I prefer a real king size bed, rather than two twins pushed next to each other. The room was small, but tidy. Driving […] there was not fun and there is no valet, so one has to park the car in a garage about 6 blocks away and it still costs 21 euros per day to do so. It was a good value for the location, but I would choose another hotel if I went back to Lisbon. Read moreGenuine Hotels.com guest review
"Outstanding hotel in ideal location"
We were really impressed with this hotel, which is as good as the International Design Hotel--where we stayed before--at half the price. The location is great because you can easily walk to Alfama (the Clube of Fado is a few blocks away), to Chiado and Barrio Alto, or to Tram 28.Genuine Expedia guest review
"Small Hotel Charm"
I loved the setting and location for this small Italian hotel in Lisbon. Note Americans: breakfast may not be up to your standards but reasonably price for a 4 star hotel. I had a very quiet room and said that no view was alright since this was an inside room. Only gripe was the black mold and cracked tile grout - not what your expect fron the Portugese […] or the Italians. I mentioned this on check-out. I would return to this hotel again. Read moreGenuine Hotels.com guest review
Staff was great!Genuine Hotels.com guest review
"Quality hotel in great location."
Everything was great! Especially the staff at front desk - very useful and friendly! Reastaurant also is very nice!Genuine Expedia guest review
"Great for a pleasant visit to the center of Lisbon"
Excellent location, right in the heart of the city. Nice, pleasant hotel for a nice, pleasant visit to Lisbon. Would definitely book again.Genuine Expedia guest review
"Nice hotel in Baixa -- the city center."
The staff was very helpful in recommending walks and restaurants. They had excellent English.Genuine Expedia guest review
"Very convenient full service hotel."
The location was perfect, the staff was perfect, the condition of the hotel was perfect. I would say that the room was a little small for the price. The staff in the lobby was very skilled and helpful at assisting us in receiving, printing, signing, scanning, and re-emailing an important document for us. We really appreciated their competence and h […] elp. Read moreGenuine Expedia guest review
"Very good hotel, great location."
Contempory smaller hotel. Location is one block off the waterfront, close to all tour buses etc. Walk to many sites. Will definitely recommend to our friends, and plan to stay there when in Lisbon again.Genuine Hotels.com guest review
Great for the price!Genuine Hotels.com guest review
"Great hotel in a great location!"
We loved the hotel. The staff were extremely helpful and friendly. The rooms was very nice - clean and comfortable. And the location just couldn't be beat.Thanks!Genuine Hotels.com guest review
Loved my stay here. The staff was so helpful and greeted me by my name. I arrived early and had to store my luggage in the luggage room and when I came back, they had already placed my luggage in my room. That's great service! The rooms are tiny, but I had a beautiful balcony view and centrally located. They even rent out beach towels if you plan on […] going to the beach for the day. Rooms are clean and I would stay here again if I came back. I loved this hotel and it really made a difference in my stay in Lisbon. Thank you! Read moreGenuine Hotels.com guest review
Agree with positive reviews. Do not go to Mosteiro dos Jeronimos on Sunday's until after 1:15. Sao Roque is a must see, vs. my tour book.Genuine Hotels.com guest review
"Excellent service!!! Great hotel, great location"
Beautiful hotel. Rooms are very small but with great decoration. Excellent breakfast. Very helpful, friendly staff. Service at its best!!!Genuine Expedia guest review
"Great Location !!"
Great location.Right indowntown and close to major sights. Similar to staying in the French Quarters in New Orleans. Very convenient to restaurants, cafes, shopping and sightseeing. Good friendly english speaking staff. Quite knowledgebale about local transportation, sights, restaurants, etc. Very good breakfast selections- large variety of foods […] and beverages. Room was a tight fit (small). Hard to get around.for two persons - from storage of bags to moving around front to back was difficult due to bed layout. Transportation to air port and sight seeing was approx 8 blocks. Sight seeing bus stopped approx. 2 blocks from the hotel. Read moreGenuine Expedia guest review
"Ideal location and clean hotel"
Clean and in a perfect location. Reviewed other hotels and, after seeing where they were once I was in Lisbon, I'm so thankful I chose Vincci Baixa. Easy to get to trains, trams, airport, ferries...perfect location. Close to shopping & restaurants.Genuine Expedia guest review
The hotel was great in every way. No complaints what so ever.Genuine Expedia guest review
GREAT location. Very nice room, bed and breakfast. Great place to stay.Genuine Expedia guest review
It was wonderful and located in the best areaGenuine Hotels.com guest review
"Vincci Baixa - A superb hotel, not to be missed!!"
Hotel Vincci Baixa is an amazing & superb hotel. The finishings in the room have definitely been designed by a top interior designer &/or architect. It was like something seen on a Home Beautiful magazine. The beds were so comfortable - I finally slept right through the night. Something I have not done in many months of travel over the years. The bathroom […] is large and well designed as well. The hotel is located in the old town of Lisbon just walking distance to all the sites & shopping malls, train stations etc. Also, the wi-fi in the room was super fast speed. One slight downside was the TV was in an awkward location sitting on the desk and had to be moved into position each night. Read moreGenuine Expedia guest review
"In the historic part of town"
This hotel is very clean and safe. However, the rooms are extremely small and cramped.Breakfast is too expensive! $15.00.The location is excelent.Genuine Hotels.com guest review
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