We stayed here because all the hotels were sold out in downtown Hartford for a concert. I am so glad we stayed here though. Clean, clean, modern, quiet, comfy! It's not in the middle of all the hustle and bustle. So there's free and ample parking. There are so many seating areas and even a fire place in the lobby. Free complimentary breakfast which […] changes every morning. Mon-Thurs they also have a social happy hour with free food and drinks. In your room you are provided with a list of local restaurants that will deliver. But there is also many restaurants within a 2 minute drive. The hotel is only an 8 minute drive from downtown Hartford. The room is amazing full kitchen, comfy bed, huge bathroom with spacious shower! We loved it! I also uploaded a video of the room we had on YouTube. Search for vane12685. Read moreGenuine Hotels.com guest review
Great breakfast and nice space !! Plenty of outlets and liked the kitchen for a great priceGenuine Hotels.com guest review
"Nice hotel at a reasonable price"
Very clean but the space was much smaller than I expected. Breakfast was simple but satisfying. I had a problem getting the room temperature right as it was either too hot or too cold.Genuine Expedia guest review
"Found a Nice place to stay"
Staff was accomadating and the room was laid out nicely. I liked having the kitchen. It was a very clean room that was more than just a room to sleep in it was a space you could work and live in for a few days without missing some of the comforts of home. Over all just pleasant.Genuine Expedia guest review
all was goodGenuine Hotels.com guest review
I was very comfortable staying here, I would not however recommend the breakfast. Improvement needed in that aspect!Genuine Hotels.com guest review
"Good for family and long-term business stay"
I was very stressed having to find a hotel in CT after the Storm Sandy, but my check-in was stress free. Thank you Chris (at the front desk) for making my experience a stress free one.Genuine Expedia guest review
"Would highly recommend"
Would say it was perfect, except for the minor disappointment that when I asked at check-in if there were any places to eat close by, the desk clerk didn't mention that there was a very nice Happy Hour food spread available right there in the hotel. After we drove off to find some dinner, we came back and saw what we had missed.Genuine Hotels.com guest review
"Excellent room layout"
Innovative layout with a set of drawers in the center and a large flat-screen TV above that can swivel to face either the sitting area or the sleeping area.Genuine Hotels.com guest review
The cleaning people were rude and didn't do the job well . Pillows and sheets smelled like they had not been washed. Food was very good .Front desk needs more help .Lit of waiting.Genuine Hotels.com guest review
Shower needed MAJOR cleaning!!! Reddish stains all over!! Elevators need cleaning!!! Pull out sofa bed VERY uncomfortable!!! No access to bathroom w/o going through bedroom.Genuine Hotels.com guest review
The place is beautiful, very comfortable apartments. the staff is very nice and helpful. Definitively I will stay again in the Hyatt house.Genuine Hotels.com guest review
"Best room yet"
The staff was friendly and helpful. This was the nicest room we have stayed in, without going to a timeshare resort. Our only complaint was if two people took back to back showers, the second had periods low pressure.Genuine Expedia guest review
"Nice hotel poor culinary ability"
Simply put, the buffet was terrible and the staff supporting it was grumpy and agitated when asking if food was coming. Coffee was the worst, double brewed tasting like tea. Mentioned to front desk but not sure if it went anywhere. Hotel needs to remind itself, while the rooms are nice to food is what the last thing the customer experiences; having […] a bad experience clouds the waters. Read moreGenuine Hotels.com guest review
"Home away from home !"
We were very pleased with the suite. It had everything you might need in the lovely kitchenette. Very comfortable living room area. Comfortable bed and plenty of pillows. Also we were very Pleased with the delicious hot breakfast with french toast, omlettes, sausage, fresh fruit, yogurt, cereal, muffins, bagels. And the office area to check our messages. […] Nice Pool and exercise room also. And very nice staff. Thanks for A great stay ! Read moreGenuine Hotels.com guest review
The bed had not been freshly made.........ugh. Nice unadvertised events included a snack/dinner and breakfast. And the room was a large and comfy suite.Genuine Hotels.com guest review
"Nice facility with bare bones amenities."
Had to wait 10 minutes to check in b/c only one person at front desk. First room they gave us stunk, like body odor. In room phones are mis-programed, so that a call to front desk goes to the messaging center. No way to contact front desk from room, and had to walk down to lobby. Door into bath is loft-style sliding barn door, which is difficult to […] move, and gets stuck. No mini bar, no lounge, purely BYO. Room layout is otherwise very functional, with living and sleeping areas separated by wall equipped with swiveling TV. But TV did not get anything other than very basic channels. Full kitchen is probably good if you to stay for multiple days, and cook for yourself -- which I cannot imagine anyone doing. But there are no good restaurants nearby, so a possibility. This place has to physical structure to be a much nicer place with a much better experience. Read moreGenuine Expedia guest review
wish i was able to check in earlier to use the pool or gym but had a late check in and early check out for a flight. The shuttle wasn't running at 6:00 am so the hotel called in a town car service for a comfortable ride to the airport.Genuine Expedia guest review
"Great value, will be back again"
I have stayed at this hotel twice and have been very happy with my experience. I love the style of the rooms and the kitchen living room combo not to mention the walk in shower stall and glass door. The room has the feel of a mini apartment vs a normal hotel which is very important for those of us who travel often. The fact that internet and breakfast […] is included makes this a great bargain. I did not rate this as 5's across the board because there were scuff marks and handprints on the walls which I felt housekeeping should have taken care of. Read moreGenuine Expedia guest review
"Worth the money"
Overall the hotel was a great value. However, the paper thin walls, horrible shower pressure and standard bed made my overall experience in my room sub-standard. On the positive side, the staff was great and the free breakfast and happy hour were much better than expected (and comparable offerings at a Residence Inn).Genuine Expedia guest review
Clean. Comfortable bed. Great decor. Quiet. Relaxing. Good breakfast. Friendly and polite staff.Genuine Hotels.com guest review
I was surprised that my room did not have a bathtub. After a 14-hour flight from Asia, a bath was what I needed and wanted the most. When I asked the staff about a room available with a bathtub they said they would charge me $30 in addition to the regular rate, even though the hotel looked half full or less. I also requested a simple razor brought to […] my room but it never arrived. The breakfast was great but that's not everything. Read moreGenuine Expedia guest review
"great place to stay"
If driving or taking a shuttle to the convention center or wherever is your business is not a problem, it is a perfect place to stay.Genuine Hotels.com guest review
Our stay was a very pleasant experience. We enjoyed the reception with a snack and beer. The breakfast was excellent. The omelette cooked and serve by the staff was very good.Genuine Expedia guest review
It was our second time staying at this hotel and we love it. It's a clean, comfortable and affordable hotel. We would definitly stay again!Genuine Expedia guest review
Estuvo espectacular.Genuine Hotels.com guest review
tout étais parfait! qualité-prix excellente!!Genuine Hotels.com guest review
"Beau séjour au Hyatt House"
Nous avons beaucoup aimé cet hôtel. La chambre, en fait, était plutôt une suite avec cuisine complète, salon et grande salle de bain. L'ensemble était d'une grande propreté et très confortable. Le seul bémol, n'en est pas tout à fait un, c'est loin de tout si on pas de véhicule. Par contre on est collé sur la 91. Il y a aussi une piscine intérieure […] et un spa. Le personnel est très courtois. Nous recommandons cet hôtel qui représente un très bon rapport qualité/prix. mart.sim Read moreGenuine Expedia guest review
We stayed here while in town visiting family. The 1 bedroom suite was much nicer then expected. The living space was huge. Plenty of space to spread out. The bedroom was perfect and the bathroom was clean, as was the rest of the space. Well equipped kitchen area. This will be our hotel from now on while visiting.
"Solid living space at great rates.....can't go wrong staying here...."
11/17/14 vinmarine1 new haven, connecticut
Stayed here due to a friend being in town. Excellent property and not that far from Hartford, the airport or UConn in all reality. The best thing about this property is that it is absolutely secure and the rooms are well decorated and spacious. I only reserved a king suite and felt like I was in a one bedroom suite. I was so confused at the space that I called the front desk to see if they had placed me in the correct room...lol. A large bathroom with plenty of space, full fridge, dishwasher and a great microwave. The place is clean as a whistle too....impressive.... The rates for this hotel are excellent. If you don't mind staying 10 minutes or so away from Hartford reserve here! Downtown Hartford hotels are overrated and older. This is pretty much a brand new property. The only downside to me was breakfast. Steamed waffles? Pre packaged microwaved eggs??? Blah...but for the price the hotel is great stay. If you don't like the "free" breakfast then just head to one of the diners or eateries within a reasonable distance. Great service from the front desk staff also. Can't comment on the pool but it closes at 10pm just so you know. The business center was a little slow internet wise but they do have two computers. This is a great hotel overall and that is why I gave it five stars despite the breakfast and a few small issues. You stay at a hotel for it's room quality and living space.....they are close to perfection in those regards!
The best hotel I have stayed at for awhile! My room is huge, the customer service has been amazing (especially the young lady working 11/15 late night shift 11/15) the pool is clean and from my research, it's the only place around with a hot tub around. My room is super clean, super quiet and huge! Definitely enjoy everything about our stay. My only complaint is that I wish we could stay longer and that I wish the restrooms were connected to the pool (they're down a secluded hallway)
"Entire staff amazing, super clean rooms, great views a must!"
11/07/14 Wilma T New Jersey
We stayed here 2 nights (husband and 2 kids) on our way from New York to Boston. Actually it was a stop over at six flags new England on our way to Boston. It was not what we expected. It looked new, smelled new and was the cleanest hotel we ever stayed in. Emily was just so nice that my 2 boys (12 yrs old) fell in love with her. She was funny, full of smiles and extremenly pleasant. The staff at breakfast were also execeptional. Our room had amazing green views, large balconey, kitchen and two private bedrooms...all under $400.00 a night. We do plan on returning to six flags new england and will make this our place to stay...it is only 10 minuted from six flags. Thank you staff and Emily!
"Clean, spacious, friendly staff."
10/31/14 acciodogs North Carolina
I recently stayed at this hotel for 3 nights. The room was spacious and reasonable modern. The staff was welcoming and helpful. Clean rooms and a solid fitness center make this a great choice among hotels near Bradley. The breakfast offerings provide a nice range. I simply wish they began serving at 6a rather than 6:30a.
"Great value for a family"
10/28/14 John G
We had a family of 5 and found the two-bedroom suite with a balcony and kitchenette to be very spacious - essentially three large rooms in an apartment (two bedrooms with en-suite bathrooms and a 'great' room with living and dining areas. Everything was relatively new and clean, and the morning breakfast offering included both hot and cold foods. We only stayed for one night, but could see how this would work for a longer stay.
"Reserved room was just GONE!!!!!"
10/23/14 Ray20141023 Rapid City, South Dakota
Reserved room was just GONE!!!!! I went there for a interview and the company reserved the room for me about 2 weeks before my arrival. I reached the hotel right after my flight at about midnight (12:00 p.m.). I would have a job interview in the early next morning, but I was told that there is no room left. The server there made several phone calls and sent me to another hotel with 15 mins driving distance. The whole process including driving and negotiating cost about 45 mins, and don't forget it was during mid-night! I have been to some really low ranked hotels, but at least they keep their promise in keeping the rooms reserved!!! And it was the night before the job interview, which is very important to my career. Thanks for jeopardizing my mood!! I went back there the next afternoon after the interview, and asked for reasons. The server there told me "it happens TIME BY TIME". OK!! GREAT EXCUSE!!! So you wouldn't be surprised about this rating, I guess! I stayed there for at least that night, since there were two nights reserved. I agree with the comments that the room and staying was nice. But you have to check what you have reserved before arrival. That is the lesson I learned from this hotel, and ONLY for this hotel!!!!
"Wonderful Hotel - Fantastic Staff"
10/22/14 g3castell ma
We spent a number of weekends at this hotel when my mother in law was ill and for her funeral service, and the people at this hotel were absolutely fantastic. They even had a gift basket and a signed card from the staff when we arrived to prepare for the services. Everything was easy and the staff was more than willing to go above and beyond. Thank you very much for your support during a very hard time.
"Quick Work Overnight"
10/14/14 Megan L Spokane, Washington
I really enjoyed my overnight stay at this hotel. The staff was very friendly and the facility was very nice. There was lots of space and it was perfect for my quick trip through. The floor mat in the bathroom had some staining but nothing that wouldn't keep me from staying here again on my next trip through.
"Great staff and wonderful rooms"
10/10/14 cubanito1 Jacksonville, Florida
This place was fantastic. I usually stay closer to the airport, but it was all booked. I chose the Hyatt based on the rate which was less than the airport and got a queen suite with full kitchen, separate room for watching tv and eating and a huge double queen bedroom. The staff was great, very friendly. The breakfast was less than eatable though, which is why I only gave them 4 stars. Otherwise I will return again and again. It's the best value out there, and it maintained al the standards you're used to if you frequent Hyatt's.
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