"Home away from home !"
We were very pleased with the suite. It had everything you might need in the lovely kitchenette. Very comfortable living room area. Comfortable bed and plenty of pillows. Also we were very Pleased with the delicious hot breakfast with french toast, omlettes, sausage, fresh fruit, yogurt, cereal, muffins, bagels. And the office area to check our messages. […] Nice Pool and exercise room also. And very nice staff. Thanks for A great stay ! Read moreGenuine Hotels.com guest review
The bed had not been freshly made.........ugh. Nice unadvertised events included a snack/dinner and breakfast. And the room was a large and comfy suite.Genuine Hotels.com guest review
"Nice facility with bare bones amenities."
Had to wait 10 minutes to check in b/c only one person at front desk. First room they gave us stunk, like body odor. In room phones are mis-programed, so that a call to front desk goes to the messaging center. No way to contact front desk from room, and had to walk down to lobby. Door into bath is loft-style sliding barn door, which is difficult to […] move, and gets stuck. No mini bar, no lounge, purely BYO. Room layout is otherwise very functional, with living and sleeping areas separated by wall equipped with swiveling TV. But TV did not get anything other than very basic channels. Full kitchen is probably good if you to stay for multiple days, and cook for yourself -- which I cannot imagine anyone doing. But there are no good restaurants nearby, so a possibility. This place has to physical structure to be a much nicer place with a much better experience. Read moreGenuine Expedia guest review
wish i was able to check in earlier to use the pool or gym but had a late check in and early check out for a flight. The shuttle wasn't running at 6:00 am so the hotel called in a town car service for a comfortable ride to the airport.Genuine Expedia guest review
"Great value, will be back again"
I have stayed at this hotel twice and have been very happy with my experience. I love the style of the rooms and the kitchen living room combo not to mention the walk in shower stall and glass door. The room has the feel of a mini apartment vs a normal hotel which is very important for those of us who travel often. The fact that internet and breakfast […] is included makes this a great bargain. I did not rate this as 5's across the board because there were scuff marks and handprints on the walls which I felt housekeeping should have taken care of. Read moreGenuine Expedia guest review
"Worth the money"
Overall the hotel was a great value. However, the paper thin walls, horrible shower pressure and standard bed made my overall experience in my room sub-standard. On the positive side, the staff was great and the free breakfast and happy hour were much better than expected (and comparable offerings at a Residence Inn).Genuine Expedia guest review
Clean. Comfortable bed. Great decor. Quiet. Relaxing. Good breakfast. Friendly and polite staff.Genuine Hotels.com guest review
I was surprised that my room did not have a bathtub. After a 14-hour flight from Asia, a bath was what I needed and wanted the most. When I asked the staff about a room available with a bathtub they said they would charge me $30 in addition to the regular rate, even though the hotel looked half full or less. I also requested a simple razor brought to […] my room but it never arrived. The breakfast was great but that's not everything. Read moreGenuine Expedia guest review
seriously... the best hotel ever! this is the most comfortable + nicest hotel i've ever visited in the States.Genuine Hotels.com guest review
"I woud stay here again."
Hotel was very clean, no smell, and very comportable bed. The receptionist upgraded to a bigger room so that we can be more comportable with my son and my friends son at no extra cost, which was very nice. Breakfast buffet was good but because of Thanksgiving, it was short staff.Genuine Hotels.com guest review
"Excellent hotel for families!"
I stayed here for three nights in Nov. 2011. I had an excellent stay for an excellent price! I was traveling with my two teen-aged sons. When we arrived the power was out. The very nice young woman at the front desk immediately told me she was upgrading us due to the inconvenience of the power being out (the power came back on about 4 hours later). […] I was thrilled to be upgraded. That was a nice touch. Our suite was huge! Large living room with a super comfortable sectional couch with an ottoman. The couch was a pull out sleeper. There was also a large kitchen with a great table area to sit and eat. The bedroom was huge with two queen sized beds. There was also a desk in the room. It was great to have so much space. The bathroom was very nice with plenty of space on the counter for everyone's toiletries. The shower was very large and nicely tiled. We were in town for college interviews/visits. My mom drove down from MA and booked her own room. It was so nice after a long day of college tours to be able to come back to the hotel and visit with my mom while sitting on a comfortable couch! Sure beats sitting on hotel beds in a typical hotel room. The included breakfast was another nice amenity. Perfect for a mom with two hungry boys! The choices are plentiful and include hot and cold items. They also have a social gathering Monday through Thursday. We arrived on a Thursday and after a long day of flights from Denver it was great to be able to have dinner for free! The staff was great. Very friendly and helpful. They were very quick to help in any way they could. One note: The hotel allows dogs. The first day we were there a dog in the room next to us barked for several hours. I did mention it to the front desk and they immediately called up to the room. We did not hear the dog again the rest of the stay. I would definitely stay here again! If my sons end up going to college in CT This could be my home away from home! Read moreGenuine Hotels.com guest review
"Will always go back here for my trips!!!!!!!!!!!!!!!"
They employees were awesome, they were very friendly and professional. The breakfast buffet was great, very clean hotel. Close to alot of supermarkets and stores that you could use. We had gotten there just after they had gotten power back from the snow storm. We had a great time and enjoyed our stay as we never had left home. Also likes how the rooms […] have a kitchen in it!! Read moreGenuine Expedia guest review
"Will stay there again!!!! Awesome"
Worth the stay!!!!!! Staff excellent!!!Genuine Expedia guest review
"Impressive service, convenient to Hartford"
I was really impressed with this hotel. The service was amazing. Everyone - the kitchen staff, the front desk, the housekeepers - was incredibly friendly and helpful. I stayed here and drove to the convention center in Hartford every day. The drive was surprisingly easy - it was less than 10 miles and highway basically the whole way, and most of the […] traffic was going in the opposite direction. I'd definitely stay here again if I was in town and had a car. Read moreGenuine Expedia guest review
"Great Value-Great Suites"
We stayed overnight at Hyatt Summerfield Suites in Windsor CT. This was a weekend getaway--night away from home & then the Big E in Springfield MA. Almost brand new building--only 2 years old. Everything from lobby, breakfast area, suites, indoor pool--in perfect shape and very clean. Staff were very friendly & helpful. The breakfast buffet was included […] and very extensive & tasty. We will definately stay here again if we are in the area. Read moreGenuine Expedia guest review
Clean, quiet, comfortable, just what we needed for the week-endGenuine Hotels.com guest review
I must admit that I was a bit surprised by the overall quality and comfort of this hotel. Attention to detail regarding the room was obvious. Little things like providing sufficient space on the sink area for all your toiletries was one. The kitchen area was very nice, as well as the living room area. The bed was comfortable and I usually end up with […] back aches from traveling, but this was not the case here. The room was also very quiet. I never heard a sound from adjoining rooms or from traffic, although it is located far enough away from the highway. The free breakfast was great. The fruit was actually ripe and flavorful, the coffee was hot and the eggs were properly cooked. We arrived in time for the complimentary happy hour and everything was very good. All the employees were very nice and helpful as well. I would definitely recommend this hotel and will return if we have the occasion to do so. Read moreGenuine Hotels.com guest review
"Employees are excellent very concerned and caring, House keeping great. Best hotel at North Windso"
Excellent Hotel. Can't wait to come back. Employees great and helpful. House keeping deserve the best. Good Job.Genuine Expedia guest review
Our stay was a very pleasant experience. We enjoyed the reception with a snack and beer. The breakfast was excellent. The omelette cooked and serve by the staff was very good.Genuine Expedia guest review
It was our second time staying at this hotel and we love it. It's a clean, comfortable and affordable hotel. We would definitly stay again!Genuine Expedia guest review
"The best room I ever stayed in"
This is an amazing hotel and the room is the best I have ever stayed in - cannot fault the cleanliness, size, or facilities that the room offered. I have seriously lived in smaller apartments !!! Breakfast was amazing with even a selection of teas on offer, I didn't use the fitness centre or pool area but they seemed adequate enough. The reading area […] / library was also a really nice feature. This hotel was the best thing about about my visit to Hartford!!!! Read moreGenuine Hotels.com guest review
tout étais parfait! qualité-prix excellente!!Genuine Hotels.com guest review
"Beau séjour au Hyatt House"
Nous avons beaucoup aimé cet hôtel. La chambre, en fait, était plutôt une suite avec cuisine complète, salon et grande salle de bain. L'ensemble était d'une grande propreté et très confortable. Le seul bémol, n'en est pas tout à fait un, c'est loin de tout si on pas de véhicule. Par contre on est collé sur la 91. Il y a aussi une piscine intérieure […] et un spa. Le personnel est très courtois. Nous recommandons cet hôtel qui représente un très bon rapport qualité/prix. mart.sim Read moreGenuine Expedia guest review
"Hyatt Summerfield Suites Hartford North/Windsor"
Habitaciones magníficas, buen servicio. Debe mejorar un poco el bufet desayuno. Estaria bien que tuviera una cafeteria. El único problema es el ruido del aire acondicionado y del extractor de aire del baño.Genuine Hotels.com guest review
I would stay here over and over its a home away from home setting the employees go above and beyond to make your stay great the manager lori is great very helpful and is very welcoming only place I would stay in that area
"Travel to see friends and family."
07/01/14 Egiana North Port, Florida
All the employees were outstanding. The room was very clean. The breakfast was very tasty. Would stay anytime im in the area.The management was always around making sure that everyone was happy.My grand childrencame to see me the hotel allowed them to go in pool. What a family friendly place . LOVED IT.
"Good hotel for Hartford area"
Clean, well equipped, and an excellent breakfast - hotel met / exceeded our expectations. The 1 bedroom was larger than the average suburban business hotel. Well located with easy freeway access. Good for business and access to local tourist spots.
06/16/14 Steven K New Haven, Connecticut
Driving up to (or being shuttled from the airport) this hotel you'll realize there are three or four other brand hotels within shouting distance of this one. Stay here. Seriously, the room was incredibly clean, the kitchenette had every cooking and eating utensil you would possibly want. We were in a studio which has an interesting design with a dividing wall which doubles to hold the TV (which swings 360 degrees) and dresser while separating the "bedroom" from the "living room/kitchenette." Bed was very comfortable and the heating/air conditioning until worked perfectly. Nice choice at breakfast. Here is the important thing: everyone smiled. Not the "I am smiling because the corporate HR officer told me I have to smile" smiles, but one that comes from working for someone who you respect. My wife says the gym was perfect and she is a gym "rat" and would know. We'll be back.
"Good hotel for business and relaxation"
06/12/14 mikeyg624 London, United Kingdom
I enjoy staying here when I can, especially since it has decent workspace when traveling on business and is close to the airport. Access from the freeway is good. Location is a little far from the action in central Hartford, but overall that is not an issue. Parking is good too.
05/29/14 bricklinng bricklinng
We stayed as a family in a 2 bedroom suite several times here and it was fine. Just what you would expect from this class of hotel. After our recent experience, however, we would never dare to book at this hotel again and would caution anyone else to be aware: A reservation here is not a reservation. We recently had a family group come from all parts of the country for attendance at a local event, with reservations made 8 months in advance for numerous rooms. Key in this was a 2 bedroom suite. On 2 days notice, the hotel called to say that the rooms were "not available". Reason given: a local family had had its house damaged by fire and needed a place to stay. Upon quizzing manager, it became apparent that hotel has an arrangement with an insurance company and/or Town of Windsor to take people being housed by insurance companies or Town. So we (and others with the 2 bedroom suites reserved--there are 6 in the hotel) were tossed overboard to permit the hotel to take people for months. Hotel manager did not deny any of this, but professed that the canceling of our reservations on 2 days' notice and substituting a secure sale of 5 rooms for maybe months all being paid at full cost by an insurance company, was done strictly as an act of compassion. Judge for yourself, but just beware that a reservation at this hotel can NOT be relied upon. We shifted our entire group to the Marriott Courtyard around the corner which was really nice and actually a much better setup with better food and cleaner and with effective 2 room suites when connecting rooms were taken. Initially the Hyatt offered to compensate us by allowing us to come for breakfast. Upon expression of displeasure and noting by us that selling 5 rooms might to a secure customer might amount to $25,000/month, the Hyatt picked up 2 rooms at the Marriott for two nights. Finally, not only did the manager decide to yank our reservations, she delegated to a junior night front dest clerk to make the calls. So while Emily was enduring the enmity of guests with rooms cancelled on basically no notice, (and with license to only offer them a free breakfast), the manager who made the decision was comfortably at home and unavailable.
"Loved it amd knew I would"
05/24/14 spirittenorp Boston, Massachusetts
Marvelous property and staff. Not super cheap but well worth it. The 7th floor one-bedroom suite was marvelously spacious and with a lovely, relaxing view. What a luxury to order in Italian and actually have a table and chairs, plates and cutlery. We used the fridge and freezer too to my surprise. It's a quiet property which we loved. The front desk staff is superb.
"Friendly Staff, Clean Accomodations!"
05/20/14 Alyce M Portsmouth, New Hampshire
We only stay here once/year but our experience is consistent each time. The staff is extremely friendly and helpful and the rooms couldn't be cleaner! Good breakfast offerings and plenty of places to relax. Only wish we had time to take advantage of the pool and hot tub this trip. Next time for sure!
"Lovely setting and a decent Hotel"
05/14/14 bigguyinpasadena Pasadena,Ca.
Just had a two night(second night because of cancelled flight)stay at this property. If you want a quiet setting you cannot get much quieter than this. Beautiful-but pretty remote. I really loved it because it was just gorgeous at this time of year. I strongly advise renting a car if you are staying at this hotel-the nearby town of Windsor is well worth exploring. Staff ranged from fantastic (Chris at the front desk and most of the other employees)to folks who should not be working in the hospitality business to folks who should not be employed at all. Rooms were spotless,public areas were very clean. Breakfast was very good. Hot foods as well as the regular spread of cold breakfast items. Coffee was wonderfully strong:D Evening spread was very good-and was a great treat when I missed my flight and would not have had any dinner otherwise. I would not hesitate to stay here again.
"Great Hotel and Great Staff"
04/29/14 Peter G Dayton, Ohio
Stayed the week of April 13, 2014 for business in the area. Becca from the hotel staff was fantastic and easy to work with in setting up our reservations. The hotel is very nice, in a safe/secure setting, and the rooms are comfortable and well apportioned. The daily breakfast and light dinner during the week were great and helped our team get quick meals in during a very busy workweek. Nice gym and pool. Shuttle service to the airport was great as well. Will defintely be staying again.
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