"Good for family and long-term business stay"
I was very stressed having to find a hotel in CT after the Storm Sandy, but my check-in was stress free. Thank you Chris (at the front desk) for making my experience a stress free one.Genuine Expedia guest review
"Would highly recommend"
Would say it was perfect, except for the minor disappointment that when I asked at check-in if there were any places to eat close by, the desk clerk didn't mention that there was a very nice Happy Hour food spread available right there in the hotel. After we drove off to find some dinner, we came back and saw what we had missed.Genuine Hotels.com guest review
"Excellent room layout"
Innovative layout with a set of drawers in the center and a large flat-screen TV above that can swivel to face either the sitting area or the sleeping area.Genuine Hotels.com guest review
The cleaning people were rude and didn't do the job well . Pillows and sheets smelled like they had not been washed. Food was very good .Front desk needs more help .Lit of waiting.Genuine Hotels.com guest review
Shower needed MAJOR cleaning!!! Reddish stains all over!! Elevators need cleaning!!! Pull out sofa bed VERY uncomfortable!!! No access to bathroom w/o going through bedroom.Genuine Hotels.com guest review
The place is beautiful, very comfortable apartments. the staff is very nice and helpful. Definitively I will stay again in the Hyatt house.Genuine Hotels.com guest review
"Best room yet"
The staff was friendly and helpful. This was the nicest room we have stayed in, without going to a timeshare resort. Our only complaint was if two people took back to back showers, the second had periods low pressure.Genuine Expedia guest review
"Nice hotel poor culinary ability"
Simply put, the buffet was terrible and the staff supporting it was grumpy and agitated when asking if food was coming. Coffee was the worst, double brewed tasting like tea. Mentioned to front desk but not sure if it went anywhere. Hotel needs to remind itself, while the rooms are nice to food is what the last thing the customer experiences; having […] a bad experience clouds the waters. Read moreGenuine Hotels.com guest review
"Home away from home !"
We were very pleased with the suite. It had everything you might need in the lovely kitchenette. Very comfortable living room area. Comfortable bed and plenty of pillows. Also we were very Pleased with the delicious hot breakfast with french toast, omlettes, sausage, fresh fruit, yogurt, cereal, muffins, bagels. And the office area to check our messages. […] Nice Pool and exercise room also. And very nice staff. Thanks for A great stay ! Read moreGenuine Hotels.com guest review
The bed had not been freshly made.........ugh. Nice unadvertised events included a snack/dinner and breakfast. And the room was a large and comfy suite.Genuine Hotels.com guest review
"Nice facility with bare bones amenities."
Had to wait 10 minutes to check in b/c only one person at front desk. First room they gave us stunk, like body odor. In room phones are mis-programed, so that a call to front desk goes to the messaging center. No way to contact front desk from room, and had to walk down to lobby. Door into bath is loft-style sliding barn door, which is difficult to […] move, and gets stuck. No mini bar, no lounge, purely BYO. Room layout is otherwise very functional, with living and sleeping areas separated by wall equipped with swiveling TV. But TV did not get anything other than very basic channels. Full kitchen is probably good if you to stay for multiple days, and cook for yourself -- which I cannot imagine anyone doing. But there are no good restaurants nearby, so a possibility. This place has to physical structure to be a much nicer place with a much better experience. Read moreGenuine Expedia guest review
wish i was able to check in earlier to use the pool or gym but had a late check in and early check out for a flight. The shuttle wasn't running at 6:00 am so the hotel called in a town car service for a comfortable ride to the airport.Genuine Expedia guest review
"Great value, will be back again"
I have stayed at this hotel twice and have been very happy with my experience. I love the style of the rooms and the kitchen living room combo not to mention the walk in shower stall and glass door. The room has the feel of a mini apartment vs a normal hotel which is very important for those of us who travel often. The fact that internet and breakfast […] is included makes this a great bargain. I did not rate this as 5's across the board because there were scuff marks and handprints on the walls which I felt housekeeping should have taken care of. Read moreGenuine Expedia guest review
"Worth the money"
Overall the hotel was a great value. However, the paper thin walls, horrible shower pressure and standard bed made my overall experience in my room sub-standard. On the positive side, the staff was great and the free breakfast and happy hour were much better than expected (and comparable offerings at a Residence Inn).Genuine Expedia guest review
Clean. Comfortable bed. Great decor. Quiet. Relaxing. Good breakfast. Friendly and polite staff.Genuine Hotels.com guest review
I was surprised that my room did not have a bathtub. After a 14-hour flight from Asia, a bath was what I needed and wanted the most. When I asked the staff about a room available with a bathtub they said they would charge me $30 in addition to the regular rate, even though the hotel looked half full or less. I also requested a simple razor brought to […] my room but it never arrived. The breakfast was great but that's not everything. Read moreGenuine Expedia guest review
seriously... the best hotel ever! this is the most comfortable + nicest hotel i've ever visited in the States.Genuine Hotels.com guest review
"I woud stay here again."
Hotel was very clean, no smell, and very comportable bed. The receptionist upgraded to a bigger room so that we can be more comportable with my son and my friends son at no extra cost, which was very nice. Breakfast buffet was good but because of Thanksgiving, it was short staff.Genuine Hotels.com guest review
"Excellent hotel for families!"
I stayed here for three nights in Nov. 2011. I had an excellent stay for an excellent price! I was traveling with my two teen-aged sons. When we arrived the power was out. The very nice young woman at the front desk immediately told me she was upgrading us due to the inconvenience of the power being out (the power came back on about 4 hours later). […] I was thrilled to be upgraded. That was a nice touch. Our suite was huge! Large living room with a super comfortable sectional couch with an ottoman. The couch was a pull out sleeper. There was also a large kitchen with a great table area to sit and eat. The bedroom was huge with two queen sized beds. There was also a desk in the room. It was great to have so much space. The bathroom was very nice with plenty of space on the counter for everyone's toiletries. The shower was very large and nicely tiled. We were in town for college interviews/visits. My mom drove down from MA and booked her own room. It was so nice after a long day of college tours to be able to come back to the hotel and visit with my mom while sitting on a comfortable couch! Sure beats sitting on hotel beds in a typical hotel room. The included breakfast was another nice amenity. Perfect for a mom with two hungry boys! The choices are plentiful and include hot and cold items. They also have a social gathering Monday through Thursday. We arrived on a Thursday and after a long day of flights from Denver it was great to be able to have dinner for free! The staff was great. Very friendly and helpful. They were very quick to help in any way they could. One note: The hotel allows dogs. The first day we were there a dog in the room next to us barked for several hours. I did mention it to the front desk and they immediately called up to the room. We did not hear the dog again the rest of the stay. I would definitely stay here again! If my sons end up going to college in CT This could be my home away from home! Read moreGenuine Hotels.com guest review
"Will always go back here for my trips!!!!!!!!!!!!!!!"
They employees were awesome, they were very friendly and professional. The breakfast buffet was great, very clean hotel. Close to alot of supermarkets and stores that you could use. We had gotten there just after they had gotten power back from the snow storm. We had a great time and enjoyed our stay as we never had left home. Also likes how the rooms […] have a kitchen in it!! Read moreGenuine Expedia guest review
"Will stay there again!!!! Awesome"
Worth the stay!!!!!! Staff excellent!!!Genuine Expedia guest review
"Impressive service, convenient to Hartford"
I was really impressed with this hotel. The service was amazing. Everyone - the kitchen staff, the front desk, the housekeepers - was incredibly friendly and helpful. I stayed here and drove to the convention center in Hartford every day. The drive was surprisingly easy - it was less than 10 miles and highway basically the whole way, and most of the […] traffic was going in the opposite direction. I'd definitely stay here again if I was in town and had a car. Read moreGenuine Expedia guest review
"great place to stay"
If driving or taking a shuttle to the convention center or wherever is your business is not a problem, it is a perfect place to stay.Genuine Hotels.com guest review
Our stay was a very pleasant experience. We enjoyed the reception with a snack and beer. The breakfast was excellent. The omelette cooked and serve by the staff was very good.Genuine Expedia guest review
It was our second time staying at this hotel and we love it. It's a clean, comfortable and affordable hotel. We would definitly stay again!Genuine Expedia guest review
tout étais parfait! qualité-prix excellente!!Genuine Hotels.com guest review
"Beau séjour au Hyatt House"
Nous avons beaucoup aimé cet hôtel. La chambre, en fait, était plutôt une suite avec cuisine complète, salon et grande salle de bain. L'ensemble était d'une grande propreté et très confortable. Le seul bémol, n'en est pas tout à fait un, c'est loin de tout si on pas de véhicule. Par contre on est collé sur la 91. Il y a aussi une piscine intérieure […] et un spa. Le personnel est très courtois. Nous recommandons cet hôtel qui représente un très bon rapport qualité/prix. mart.sim Read moreGenuine Expedia guest review
"Hyatt Summerfield Suites Hartford North/Windsor"
Habitaciones magníficas, buen servicio. Debe mejorar un poco el bufet desayuno. Estaria bien que tuviera una cafeteria. El único problema es el ruido del aire acondicionado y del extractor de aire del baño.Genuine Hotels.com guest review
"Nice quick stay"
09/21/14 Charles K Boston, Massachusetts
My wife and I stayed here for 1 night in september to attend the Basketball Hall of Fame. Check-in was easy and quick and the king suite was very big. We were put on the top floor and had spectacular views. Hotel is a great value. Would stay here again.
"Excellent Hotel for my Conference"
09/08/14 jfberky Windsor, Connecticut
Every year, I run a small conference where about 10 people need to made use of a hotel over the weekend. For several years, I have been using the Hyatt Hotel in Windsor. The hotel is spotlessly clean, modern, and inviting. All of my attendees have given hight praise to the hotel. The hotel staff is friendly and accommodating and are happy to throw in a few extras just to make things runs smoothly.
"What a great hotel for families"
09/02/14 Greg O
A full kitchen AND free breakfast buffet with omlet station AND free social hour with food? We had a king suite which was awesome. King bed in separate room with sleeper sofa for the kids and full kitchen. It is only 15/20 min to Six Flags which we visited 2 days. The hotel is very clean, staff is super nice and helpful, and the breakfast was very good with a changing menu so it is not the same old thing day after day. Our 3 night stay couldn't have been any better. Hyatt has a great military rate as well so it was affordable to boot!
08/31/14 dillliwala Bangalore, India
this was the first time I tried the Hyatt House brand...and overall i think it was quite well done. You can make out the compromises on the class and quality compared to the full service Grand Hyatts. But are trying to do a residence inn equivalent. It seems to be working well at least on this property. The service was great....very friendly staff...nice and informal, will chat you up and offer advice on local stuff if required. The rooms are roomy and well appointed. The colors are chosen well and lively. The location is atop a hill and you can actually get some great views of the area. The breakfast was good and although they had a chef present, the menu was limited including the kind of eggs you can order. The only constant nag was the need to repeatedly log into the internet wifi. It kept logging off...complaints led to them resetting the routers on the floor but nothing changed. Finally if one had to be finicky I would have liked a better shower, perhaps a rain shower. Overall highly recommended if you can get a good rate. very nice for long stays.
"Swell Post football game visit"
08/31/14 treed314 Santa Barbara, CA
Arrived shortly after a UCONN football game. Had very quick and polite check in experience. Our room was clean and the same layout as the other hyatt house rooms we've had with a see-through tv divider separating the bed and couch area. Breakfast was good. hot options were oatmeal, cheese omelets, french toast, and link sausages. All in all it was a positive experience with great value and reasonable price.
"Couldn't get out of there fast enough, despite some nice amenities"
08/28/14 NewYorkTraveler7 New York City
The hotel clearly caters to business people, though there were a few other families there. While there were some nice features to the hotel, the negatives greatly outweighed the positives. We actually cut our trip short because we couldn't stand it there. Pros: Spacious 1 bedroom suite, great view from upper floors, nice evening reception with enough food to count as a light dinner, comfortable beds. Relatively clean. Large kitchen fully stocked with utensils, etc and full-sized refrigerator. Generally friendly staff, though they didn't express any concern about the allergic reaction, and just mechanically offered a room switch. Cons: Essentially no Wifi (surprising in a business-oriented hotel) - we were only able to get on once, with one device, and had a very slow and spotty connection. We were unable to get on with any of our other devices despite repeated attempts. Bad smell (mildew?) in the rooms. Pet friendly room caused severe allergic reaction in one of us despite the reportedly intensive cleaning that these rooms undergo (as evidenced by the overpowering smell of cleaning products when we walked in). Mediocre breakfast compared with other comparable hotels. Ridiculous pocket door on the bathroom - wouldn't open or close properly such that we got stuck at times, and would awaken others trying to get into/out of the bathroom at night. Living room of 1-bedroom suite was not suitable for sleeping - the blinds did not block out the light, and there was too much noise from the hallways. Not enough luggage carts to transport luggage to the rooms. Rooms not well maintained - bulbs burned out, etc.
"Very nice place"
08/09/14 WebBrown St. Louis, MO
Hotel is on the newer side so its very modern and sleek. We were upgraded to a two bedroom (after some arguing with manager). We were honestly stunned by how large the room was. It was bigger than some two bedroom condos we have rented on other vacations. It was gigantic, clean, and very up to date. The location was great, only 10 min from the airport. The customer service was excellent during our one night stay. I would certainly stay here again in the future.
"Perfect location and service"
08/05/14 Michael A Brockville, Ontario, Canada
This is an outstanding hotel for the individual / family who is looking for a place to stay that provides a great deal of flexibility and relative convenience. For a family, extended stay business traveller or budget conscious traveller, this hotel provides clean, well laid out rooms that provide an opportunity to escape the usual eating on the road. With small kitchenettes, we are able to maintain a healthy diet while staying. The above only highlights the infrastructure of the hotel, of which I have no concerns and was impressed. The staff at this location is friendly and helpful, a welcome pleasure for us. The only slight negative is the location as there is nothing within walking distance, although I was able to find some good running routes and the area feels quite safe. Thank-you for the great stay and we will be back.
07/27/14 AuroraAurora_Ontario Aurora,Ontario
Hotel Staff was Great,GENERAL MANAGER was amazing AND STAY WAS UNBELIEVABLE.Group of us came and stayed here for a wedding.Thank you for making our stay amazing. Rooms are big and spacious,very clean.If you get a room with a balcony it makes the stay so comfortable you will not want to leave the property.
"Cold in CT"
07/25/14 Mark S Hartford, Connecticut
Nice, well maintained suites for business travelers on extended stays. Friendly staff. The only two problems are lousy wifi and the inability to change the temperature in your room. Since I'm not a polar bear I wasn't thrilled with the constant 68 degree room temp.
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