Hotel Alem - Sarajevo

Great hotel, great room for the price, with Wifi and breakfast with made to order omelet. No elevator. The front office lady helped me carry my suitcase to the upper floor. New flat screen TV with about 60 channels. Clean comfortable room. What more you can expect for the price paid.

Genuine Hotels.com guest review

I loved it here, once I figured out where I was. It's not far from trolleybus lines to the old city, and walking distance to Snipers' Alley and museums. The only problem is that the downstairs rooms, while new, were next to a lounge where a lot of locals seem to gather at night to talk, smoke, and watch sports on TV, so it might be too noisy there for […] some. But the personelle were extremely helpful, the restaurant was cozy and interesting, and really the room was quite nice. Read more

Genuine Hotels.com guest review

Friendly staff, but LOTS of steps if you have a room upstairs. I also feel like mentioning that they ordered me a taxi for 4:30 am to go to the airport, and I asked them how much the taxi cost. The staff at the hotel told me 15 mark, but when I got to the airport, the driver wanted 30 mark. He told me it cost 10 just for the suitcases. Please do not […] tell people it cost 15, or make sure when ordering for guests that it IS 15! The airport does not open before 5 am, so we had to sit and wait in a line before they opened the gates. Guests should be aware of this too. Walking distance to two shopping malls, and quiet neighborhood. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel location is terrible, far from the old city or any other interesting sites to speak of. Several issues came up during my brief stay: Wireless Internet did not work in my room, and they could not fix it. The room lighting stopped working but this did get fixed quickly. The staff gave bad advice on finding the bus station which caused me to […] miss my bus. Room was clean and comfortable with a nice view of the city (from afar). Read more

Genuine Expedia guest review

Very friendly staff, Clean and Fresh room, Reasonably Priced

Genuine Expedia guest review

Our 2 night booking was for a room that "features views of the city and courtyard from the comfort of a balcony...jetted bathtub...wireless internet...complimentary newspapers..daily housekeeping". We got none of these. Our room was at the back, overlooking someone's back garden. No balcony. No bath. No wireless access from the room. No newspapers. […] No housekeeping. Each time I complained I was just given a different excuse and asked to come back in a few hours ("rooms with balcony still being cleaned", "we told those web sites to update their pages but they still haven't done it yet", "no TV or internet in those rooms", "I have to wait for my manager to come back"). Eventually I just gave up - probably what they wanted. If this makes you happy then the location of the hotel is not too bad. Walk into the old city or take a taxi (about 3 or 4€). If you want to get the room you actually booked then go elsewhere. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel Alem is slightly run down, and located in a quiet neighbourhood outside of the downtown. The service at the hotel was good, but the room was tiny and the bed was hard as a rock. Not a bad hotel for the price, but I am sure that there are other options closer to the center of the city.

Genuine Hotels.com guest review

Basic hotel, but friendly staff and not too far from the city centre. Good value for money.

Genuine Expedia guest review

Stayed here for 4 nights in August 11. The hotel was amazing value, although not close to the town centre which is a disadvantage ( although some hotels in the center are next to the bars & clubs which can be very nosiy well in to the early hours so be careful), the cost for a taxi to town is only 3 - 4 euro's. You can walk it in 45 mins or walk down […] to the river (15 mins down hill & get a tram for 1 km (50p) in to town). The hotel is very clean, it has lovely seating areas inside & out, the buffet breakfast is basic but for the price you can't expect 5 star service. Overall I would recomend the hotel to anyone. Read more

Genuine Expedia guest review

Domestic services is done in a very cavalier way. There was no holder for shampoo or soap in the shower. the used drinking glasses were not washed nor replaced. Shampoo and soap were not replenished. The staff, however were brilliant! They were extremely helpful and friendly.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Sehr schönes Hotel. Die Hotelmitarbeiter sind besonders nett und hilfsbereit. Über die Hygene kann man sich auch nicht beschweren, alles im allen waren wir zufrieden..,

Genuine Expedia guest review

Ganska bra Trevlig trädgård

Genuine Hotels.com guest review

20 mn a pied du centre historique et au calme .Pas de climatisation dans les chambres mais elles sont fraiches,spacieuses,les matelas sont a changer.Le parking est devant mais sera vite plein.Le petit dejeuner est correct mais le serveur est antipathique au possible,et ce n'est pas un buffet.Aux alentours une boulangerie,un snack correct et une superette.Le […] tarif de la chambre est excessif ,au vues des prestations. Read more

Genuine Hotels.com guest review

The hotel is located uphill from the center, a couple of kilometres from the railway station. We were warmly welcomed and the staff was very helpfull. Our room was in the ground floor and had no window in it but that probably kept it cool under the hot July sun as there seemed to be no separate or controllable AC unit in the room. The bathroom seemed […] clean and modern but the water wouldn't drain and the floor stayed very wet for the whole time. Still ok for the price. Read more

Genuine Hotels.com guest review

Das Hotel Alem liegt nicht direkt in der Altstadt von Sarajevo, dafür aber auf einer Anhöhe mit Blick auf die Stadt. Mit dem Trolley-Bus ist man in 10 Minuten im Bereich der Altstadt. Das Hotel ist alt, und die Zimmer sollten bei Gelegenheit mal renoviert werden, aber im allgemeinen sind sie sauber. Großer Fernseher mit vielen (auch deutschen) Programmen […] ist im Zimmer vorhanden.Das Frühstück wird im Restaurant serviert und nach Wunsch/Vorlieben des Gastes zubereitet. Das Personal ist sehr freundlich und man fühlt sich von Anfang an willkommen. Bemerkung: Das Internet klappt nicht in allen Zimmern, dann nur im Lobbybereich... Read more

Genuine Expedia guest review

Fin morgenbuffet. God restaurant. Rengøring ok. Venlig betjening

Genuine Hotels.com guest review

Tre rökfria dubbelrum med balkong var beställt, fick ett normalstort rum och två små kyffen, alla utan balkong! I alla rummen måste sängarna flyttas för att komma åt kontakten, om det fanns någon, till sänglampan. Dessutom var ett rum inpyrt av rök och möbler måste flyttas för att kunna öppna garderoben! Måste torka bort damm i garderoberna för att […] kunna lägga in kläder! Fick byta alla tre rummen nästa dag efter klagomål för att få de utlovade balkongerna. Lika ostädat i dessa små rum, kontakter saknades så elsladdar stack ut från väggen, grejer satt lösa, gick ej att spola på en toalett osv. Efter ytterligare klagomål, blev det flytt igen och nu fick vi apartments som kompensation. OK frukost, men man fick gå ner i köket och säga till om allt som tagit slut. Kan inte rekommendera detta hotell! Read more

Genuine Hotels.com guest review

Hotel facile d acces par la route, situe a environ 2 km du centre.Confort, service tres bien, mais tres mauvaise qualite de la connection internet sans fil (en avril 2012)

Genuine Hotels.com guest review

Ein Haus mit ausgesprochen freundlichem und hilfsbereitem Servicepersonal, bestehend aus einem alten und einem renovierten Trakt, der leider noch nicht bezugsreif ist. Somit erfüllt der alte Teil nur einen sehr mäßigen Standard, nichts für penible Hausgäste. Im angegliederten wahrlich antiken Restaurant machte das Verweilen Freude, die Speisen, insbesondere […] Fisch und geräuchertes Fleisch, waren in Qualität und Quantität fast sehr gut. Preis-Leistungsverhältnis okay.Hotel liegt auf einer Anhöhe ohne öffentliche Verkehrsan- bindung, ca. 30 Min. Fußweg ins Stadtzentrum oder mit dem Taxi für kleines Geld in 5-10 Min. Kleine Mängel im Haus werden durch den antiqiuerten Charme der gesamten Anlage und die Freundlichkeit des gesamten Personals wettgemacht. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We enjoyed our stay at Hotel Alem. It is possible to walk into the citycenter and a taxi was 2,5 Euro. The room and bathroom was clean. The staff is friendly. The breakfast is awful.

Genuine Hotels.com guest review

allt var perfekt och jag kännde mig tryggt och säkert, personal helt underbara människor

Genuine Hotels.com guest review

Et hyggeligt hotel, som virkede landligt og meget hyggeligt. Maden var god og betjeningen meget hjælpsom. En halv times gang til centrum, men en taxa kostede kun 20 d.kr.

Genuine Hotels.com guest review

Globalement, il s'agit d'un excellent choix. Un peu loin du Centre de la ville (là où on a modernisé les bâtiments, installations et activités...), mais le service de l'hôtel est impeccable. La course en taxi jusqu'au Centre ou jusqu'au Terminal de bus est raisonnable. On a changé de chambre sans difficulté afin d'optimiser notre séjour.

Genuine Expedia guest review

Personalen var trevlig och tillmötesgående. Dessutom är hotellet relativt centralt beläget, ca 10-15 min promenad. På den stora minussidan är att ingen air condition finns trots att det utlovats. Det första rummet jag fick var extremt smutsigt, men efter att ha klagat fick jag ett andra som var renare. Väldigt små enkelsängar. Kollade inte om det […] fanns gym m.m. som utlovatt. Frukosten däremot består av en kopp kaffe, bröd och sedan fick man välja om kocken skulle koka korv eller steka äggröra åt en. Rekommenderas inte för den kräsne eller barnfamiljer. Vill du däremot ha någonstans att sova billigt så är det okej. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Dette hotellet var det mest bedritene stedet jeg har sett på lenge, jeg torte ikke engang å ta av meg på benene inne på rommet, det var møkkete og svarte ikke til min forventning av stedet, min mening er at dere ikke bør ha med Hotel Alem i deres tilbud. Jeg valgte å sjekke ut etter 1 time og innlosjerte meg på et annet hotel. Kan ikke skjønne hvem […] som har gitt dette stedet 3 stjerner. Read more

Genuine Hotels.com guest review