Holiday Inn Express Montreal Centre-ville Downtown - Montreal

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This is great place to stay. Courteous staff at the front desk, service with a smile, and the feeling that it was a "home away from home" - what else could one ask for? The front desk staff went above and beyond, to make our stay pleasant and memorable. Whether it was calling a cab or sending someone to checkout the heater in the room, the service […] was friendly, quick, and professional. The food in the breakfast was great. Just a suggestion, and not a complaint - wish we had a microwave in the dining area (where we had our breakfast). We had to make do with cold , rather than hot milk we are used to. We asked for a late checkout, were told that the latest we could check out was 2.PM. We were behind by 20 minutes, and thought we would be charged for an extra day. Guess what? To our pleasant surprise, the staff at the front desk asked us simply not to worry about it. Instead they gave us extra time to pack.. The next time we are in Montreal, we won't look elsewhere to stay. It will be the Holiday Inn Express in Downtown Montreal. Read more

Had a really bad experience. Wanted to take a shower at 11pm and had no hot water. They changed my room. Day after i came back after business meeting needed to charge my devices and there was no power in the plugs for like 1 hour. They took so long to come to my room that the power was already back to work. Morning after again no power in the plugs. Dunno […] maybe bad luck but still very disappointed. nice location though and pretty clean Read more

The room was perfect except there was NO hot water for shower. I had informed the front desk of the problem three times. If there was hot water for showers I would give a perfect stay.

This hotel isn't fancy, but it's easy to get to, fairly close to attractions and nightlife (10-15 min. walk at most) and is clean and comfortable.

Great breakfast, great room, great price! The location is within walking distance of all major attractions and close to subways!

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Holiday Inn Express is clean, in good for exploring Montreal location and has friendly staff. What else do you need for downtown stay? Rooms are well equiped, quite large and clean. Brealfast is OK though better quality plates and plastic ware would not hurt.

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walking distance to beginnings of the city, harbour area and museum of city's beginnings.

The hotel was pretty good. It provided indoor parking for a reasonable fee ($ 18 plus tax per night). No restaurant in the premises but Chinatown, with many restaurants, is only one block away. Plus several other options a few more blocks down the street. Also, there is a IGA super market three blocks away, very convenient. Old Montreal is within walking […] distance. The Metro station is also a couple of blocks away. The room was very comfortable. The in-room kitchen facilities (fridge, microwave, dinner and silverware) came out very handy. The complimentary breakfast was only OK and the dining room is small and always crowded. Hotel staff service was very good. Read more

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Hotel was very convenient to several neighborhoods. Staff was friendly and helpful. Breakfast was plentiful but rarely open seating. The hotel does need to have some maintentence completed. Several holes in the wall and stains in the carpet.

Ideally located to old town Montreal. Good value for the money. Be prepared for long breakfast lines.

We had mixed thoughts about this hotel. The room was clean and quiet and there was a good breakfast included with hot food choices. It was a short walk through Chinatown to Old Montreal. Even though we arrived an hour after check-in, our room was still not ready for another hour. We sat in the lobby because we were told the wait would be shorter. However, […] several other people came in after us and were quickly given keys to their rooms. The front desk attendant lied to us 3 times about 3 different questions, during that time. However, all of the other desk attendants were very helpful, during the remainder of our stay. Even though the room had a full kitchenette, there were no table or chairs to eat at. You had to stand over the kitchen counter or eat in bed. Our water heater in our room broke, so we took 2 icy cold showers. However, when we reported the problem to the manager, she quickly apologized, paid for our parking, and got it fixed. That definitely made up for some of the problems we faced, even though she only knew about that one. Read more

My husband and I had a great time in Montreal and a great stay at this hotel. Pros: 1) great staff - super friendly and helpful 2) great location - we returned our rental car and walked all around the neighborhood. we walked to the shopping areas, to old montreal, and to mount royal (a bit of a trek). Some reviews said the neighborhood is sketchy but […] I did not think so... yes, there are strip clubs on the next street over but a few streets over it's really lovely. I didn't feel unsafe walking down the street. 3) good breakfast - perhaps nothing special but they had good selection of yogurt, cereal, eggs, sausages, pancakes, toast, drinks. 4) large room - the room has a kitchen with a full size fridge, sink, dishes and utensils. it has a living room with couches and a tv and also a bedroom (small) with another tv. More than happy with the size of the room. Cons: 1) I did find some cigarette buds on the balcony. 2) parking, though advertized at $16/day, was $18/day 3) in our room, the bathroom ceiling had paint chipping off the corner due to the steam i'm guessing. a little touch up on things like that can go a long way. Overall, great stay and I would come back again. Read more

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Near the waterfront and old Montreal which is nice. If you head a block in the other direction you will encounter a seedy part of town. Stunk of urine and there were several strip clubs and sex shops. If you are into that kind of thing then this is the hotel for you!

The hotel is in walking distance to old Montreal, chinatown, the colleges and downtown. A typical Holiday Inn Express as far as amenities, good standard breakfast and is really nice to have a partial kitchen with microwave and refrigerator. The staff was always helpful attentive when needed. The Italian restaurant across the street is very good when […] you don't want to travel for dinner. Read more

Hotel is close to Montreal hot spots but the underground parking was a pain to circumvent the tight areas. Very disapppinted there was no help to bring in luggage. Difficult to unload by front or side entrance, so had to tackle antiquated luggage trolley within underground parking. Not an upscale area & a little scary with homeless lurking. Very large […] airy suites at a decent price for downtown. Good hot breakfast & great coffee. Read more

Hotel was in a good location. A nice place to stay,, but there were two issues you probably won't need to worry about. The first issue was an unreliable Internet, but the property was in the process of upgrading the service so it will hopefully be much better by the time you get there. The other issue was my room was not ready when it was supposed to […] be, but there was a group of students checking in (who didn't make much noise) and so I had to wait about 20 minutes. Read more

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They wanted me to pay 18 plus tax for parking. I was surprised when they gave me the bill and reduced the price to $ 12 and some change. The first night my family slept in a very cold room. I couldn't call the front desk because it was about 3 O'oclock when we were freezing. Early in the morning we realized that one of the windows that was broken. We […] called and they came and fixed. But that was already enough for me. this is why I left the next day. Honestly, that was a bad experience for me and my family. Read more

I had a suite. Lots of space. A good free breakfast. The internet in the room was OK, but not great. the room rate was very good. The neighborhood is a bit sketchy. Shockingly -- the hotel permits smoking on some floors and the first room I was given, although on a non-smoking floor -- reeked of smoke and was shabby in other ways. Lots of stains on […] the carpet, chips in the formica counter top in the kitchen area. On my second night I was given a different room and it was better in all respects. Read more

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Good serveice. Friendly staff and helpful. Wonderful breakfast. Would recomend highly.

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This Hotel is very convienent for us because it is near the old Port and Science IMAX theater. If I could afford something a little more expensive, I wouldn't stay here. The room smelled musty, shower handle was loose and a little tricky to turn on. Also the kitchenette area shows signs of aging with worn marks on the edges of the counter tops. We stayed […] in room 605. Read more

great hotel with the exception of the provided wifi service having extremely poor reception, making it barely usable from my room.

This hotel is wonderfully located to many interesting areas. A 5 block walk to Old Montreal - Old Port - where there are loads of quaint buildings, shops, restaurants & the square has lots of activity with lively street performances. We travelled with our daughters (who are in their early 20's) and they enjoyed the night life in the latin quarter - […] also a short distance from the hotel. Hotel was clean, staff friendly & helpful. Read more

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The hotel was a great bargain. Nice people and great service. The breakfast was amazing. The only things that you may want to know: 1) $20 parking fee 2)Wired internet connection which was not very fast.

first time in montreal, 5 nights check in was simple, room booked was incorrect but was fixed with ease. iron was broken replaced quickly, no tv converter in living room but was given one shortly after. staff were helpful and polite. food was average, but was not switched daily ( back to back day with sausage and scrambled eggs, "liveable") room was […] fixed up daily. located close to chinatown, old montreal,st.denis, st. catherines, st. laurent. transit service close by, some side streets near by i would avoid.nice restaurants and bars short distance away. overall stay was pleasant , minus a few minor flaws with exception of room booked was incorrect that was a bit of a scare ,but thought i would mention them. i would stay again. Read more

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If all you are looking for is a place to sleep, the hotel will do. Immediate neighborhood isn't great but it is conveniently located between Old Montreal, Downtown, St. Denis and "The Villiage"

This is a great little hotel in an excellent location! The rooms are very clean and the staff was friendly and helpful. Parking was reasonable compared some other bigger name hotels like the W or the Westin. Location wise - it's wonderful - only a 10 min walk from Old Montreal and Rue St. Denis (where we love finding new restaurants to eat at). I […] gave this hotel a 4 instead of the full 5 since it lacks the finishing of a place like the Westin. I thought the beds were pretty comfy but my wife says they were a little too far on the firm side. I definitely recommend this hotel. Read more

Hotel had great location, easy to walk to old town. Tours, cathedral, shops and dining all easy to get to. Grocery store two blocks away. Room had great amenities and very large. Hotel staff was friendly. The free breakfast was a great addition. Parking rate was expensive.

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THIS IS THE SECOND TIME I'VE STAYED HERE. EVERYTHING WAS GREAT. WOULD DEFINITELY STAY HERE AGAIN NEXT TIME.

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I was very happy with the hotel, great location, great breakfast buffet, and the staff was very friendly and helpful. Only problem I had was the remote didn't work, something I could live with. Also liked the valet parking.

Well located hotel, near the Old Port, latin quarter, and the metro. It is comfortable, clean, with nice staff. The parking is reasonable in price - though only valet parking. The kitchens in the suites have no stoves but are otherwise sufficient. This isn't a luxury hotel, but it's a large step up from a budget hotel in comfort and services.

The hotel is rather nicely situated, convinient for downtown, busy street and not too clean (the street). Kitchen has only microwave, limits the cooking.

The suite we had was really nice with a livingroom, dining area, kitchenette, and a separate bedroom. The location was great, close to Old Montreal, the Metro, and lots of restaurants are a short walk away. One thing that bothered me was that when we arrived the hotel said that the default choice was a smoking room and we would have to pay $30 more […] per night to upgrade to a non-smoking room. We didn't do it, and our room did not smell like smoke, but I thought it was kind of a pain to go through that. In addition, while parking is an extra $17 per night, they valet it in an underground parking garage below the hotel, so I felt that it was safe, which was nice. All in all, I would stay there again. The continental breakfast included was not bad. The 24hr coffee was nice as well. Read more

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