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  • The Royale Bintang Kuala Lumpur
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The Royale Bintang Kuala Lumpur - Kuala Lumpur

3.144349, 101.708223
4 stars
17-21 Jln Bukit Bintang, Kuala Lumpur, 55100 Malaysia ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $68
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3.5 164 5

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    Landmarks near The Royale Bintang Kuala Lumpur

    • Low Yat Plaza Hotels - Kuala Lumpur 140 yards
    • Jalan Alor Hotels - Kuala Lumpur 170 yards
    • Imbi Station Hotels - Kuala Lumpur 280 yards
    • Cosmo's World Hotels - Kuala Lumpur 290 yards
    • Sungei Wang Plaza Hotels - Kuala Lumpur 300 yards
    • All landmarks in Kuala Lumpur

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    Overview of The Royale Bintang Kuala Lumpur - Kuala Lumpur

    Location.
    Located in Kuala Lumpur (Bukit Bintang), The Royale Bintang Kuala Lumpur is close to Low Yat Plaza, Pavilion Kuala Lumpur, and Petaling Street. Also nearby are Petronas Twin Towers and Merdeka Square.

    Hotel Features.
    The Royale Bintang Kuala Lumpur has a full-service spa, an outdoor pool, and a health club. Complimentary wireless Internet access is available in public areas. Business amenities at this 4-star property include a business center, small meeting rooms, and secretarial services. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide wedding services and business services. Additional amenities include a children's pool, a concierge desk, and gift shops/newsstands. For a surcharge, guests receive transportation including an area shuttle and a train station pick-up service. Onsite parking is complimentary.

    Guestrooms.
    The 400 air-conditioned guestrooms at The Royale Bintang Kuala Lumpur include minibars and safes. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with satellite channels and free movie channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones. Bathrooms offer separate bathtubs and showers, hair dryers, slippers, and complimentary toiletries. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include irons/ironing boards and blackout drapes/curtains. In addition, amenities available on request include a turndown service and wake-up calls. Housekeeping is offered daily.

    Image of The Royale Bintang Kuala Lumpur, Kuala Lumpur
    3.5 out of 5 Good (164 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great and definitely will use Hotels.com to book my room again. by Patrick Fok  from Spore on 03/30/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $68
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe room

    Superior Room

    Deluxe room promo

    Deluxe club room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Check-in time ends at: midnight
    • Check-out time is: noon
    • Minimum check-in age is: 18
    • Check-in time starts at: 3 PM
    • Caters to singles
    • Caters to couples
    • Caters to seniors
    • Caters to families
    • Caters to groups
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Restaurant
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (surcharge)
      • Ballroom(s)
      • Free guest parking during stay
      • Free Wi-Fi
      • Luggage storage
      • Number of floors - 20
      • Number of meeting/conference rooms - 5
      • Total number of rooms - 400
      • Train station pickup (surcharge)
      • Year Built 1998
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Free movie channels
      • Free Wi-Fi
      • Minibar
      • Private bathroom
      • Satellite TV service
      • Separate bathtub and shower
      • Slippers
      • Turndown service (on request)
      • Wake-up calls
    • Services
    • Airport transportation
    • Free parking
    • Full-service health spa
    • Health club
    • Laundry facilities
    • Safe-deposit box at front desk
    • Secure parking
    • Security guard
    • Self parking
    • Wedding services
    • View more services
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Royale Bintang Kuala Lumpur has a restaurant on site - Sunflower Brasserie.
    At Sunflower Brasserie, you will discover a delightful selection of local favorites and an exciting international buffet spread prepared to whet your appetite.

    Breakfast : 6:30am to 10:30am
    Lunch :12:00noon to 2:30pm
    Dinner : 6:30pm to 10:30pm

    *24-hour room service is available.

    Things to do

    Café Royale & Bar
    The relaxing atmosphere make this the right place to unwind during happy hour or one of the wine appreciation nights. Light snacks are available.

    Operation Hours : 11am-1am

    Recreation

    Swimming Pool & Jacuzzi
    Weary guest can rejuvenate themselves in the hotel's magnificent landscaped swimming pool and Jacuzzi, an oasis in the hear of city.

    Operation Hours : 7am-7pm


    Fitness Centre
    For healthy and fitness enthusiasts or simply need a good workout, head to our fitness centre which boast at the latest fitness equipment overlooking a magnificent landscaped swimming pool and Jacuzzi.

    Operation Hours : 7am-9pm

    **Both is located at level 3.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: MYR 36 per person (approximately)
    • Late check-out fee: MYR 150
    • Rollaway bed fee: MYR 95 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Kuala Lumpur, Malaysia
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    Area map

    A short guide to Golden Triangle

    The Golden Triangle is comprised of Kuala Lumpur's commercial, shopping, and entertainment hubs located on three roads: Jalan Imbi, Jalan Sultan Ismail, and Jalan Raja Chulan. Within the Triangle, Bukit Bintang is considered to be the supreme shopping district, known for its entertainment and family recreation. The famous Petronas Twin Towers and the Suria KLCC Shopping Mall are in the city centre. Spreading out from the city centre are other destinations--for shopping (Parksons, Marks & Spencer), entertainment (Philharmonic Orchestra Hall), dining (Ampang Area), and business.

    see all hotels in Kuala Lumpur

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Low Yat Plaza - 100 yards
    • Jalan Alor - 200 yards
    • Imbi Station - 300 yards
    • Sungei Wang Plaza - 300 yards
    • Berjaya Times Square - 300 yards
    • Bukit Bintang - 400 yards
    • Bukit Bintang Station - 400 yards
    • Lot 10 Shopping Centre - 500 yards
    • Hang Tuah Station - 500 yards
    • Fahrenheit 88 Shopping Mall - 700 yards

    3.0+ mi

    • Subang Sultan Abdul Aziz Shah Airport (SZB) - 9.8 miles
    • Genting Heliport (GTB) - 18 miles
    • Kuala Lumpur Intl. Airport (KUL) - 27 miles
    All hotels in Kuala Lumpur, Malaysia
    Reviews
    • All (164)
    • Business (15)
    • Romance (8)
    • Family (15)
    • Friends (15)
    • Other (111)
    3.5 / 5
    Good

    Score breakdown (from 164 reviews)

    • 5.0
      (20)
    • 4.0
      (72)
    • 3.0
      (46)
    • 2.0
      (15)
    • 1.0
      (11)

    Average rating for:

    • Cleanliness
      3.4
    • Service
      3.5
    • Comfort
      3.5
    • Condition
      3.0

    Reviews: Overall

    • <Previous
    • Page 1 of 4
    • Next>
    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great and definitely will use Hotels.com to book my room again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Patrick Fok
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Just OK"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    We chose the Royale Bintang for our visit to Kyala Lumpur based mostly on the location, the breakfast buffet, and the price. The location of the hotel was decent. It was a short walk towards the Berjaya Times Square to get to a monorail station. You could also walk towards the H&M store (LOT 10) to reach another station. There were plenty of restaurants […] and bars around, however, they seemed a little over-priced. Despite that, we still had a lot of fun hanging out near the hotel a few times. As far as the breakfast buffet, let me preface this by saying that I love free breakfast, especially buffets. As far as breakfast buffets go, this particular one was a 7 out of 10. The highlights include the omelets, the bread, the sausage, and the fried potatoes. I know those things are simple, but they are often poorly executed and I appreciate when they are well done. The downside includes the coffee (way too strong) and the service (often seemed annoyed when asked for assistance). With all those things considered, the price seemed appropriate. We did not expect 5 star accommodations, so we were not disappointed with the hotel overall. The room was clean and well stocked with toiletries. The room attendant was very nice and helpful (a complete reversal from the buffet service). The bed was comfortable, but nothing spectacular. There was a very limited amount of TV channels to choose from (8 channels total), and the reception was sketchy. Also, the room had poor lighting. Read more
    Genuine Expedia guest review
    Other trip
    Oct 13, 2012
    Jay and Rhoda
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Not a 4 star"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    There is so many people in this hotel, the staff is absolutely overwhelmed . They gave us an unacceptable room, old and small so we complained and they ended up giving us a suite with a view to Petronas, very nice. The hotel is huge, elevators always packed. Staff at front desk is rude. I would not rate this hotel a 4 star, they did not even help with […] the luggage. Too many people, too noisy, too packed. Our room was very nice but just because they upgraded it to a superior suite. Location is good. Read more
    Genuine Expedia guest review
    Other trip
    Jan 24, 2012
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    2.0 / 5
    Fair
    "Location is good but hotel condition is not good"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The location of hotel is very central, but hotel needs a major touch up painting, re-carpeting. Breakfast have same items everyday. There are better hotels around but don't know the price.
    Genuine Hotels.com guest review
    3 night family trip in Jan 2012
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Great hotel and location for a very fair price!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel was right in the heart of things on one of the busiest streets in Kuala Lumpur. Room was located on the back of the hotel with a great view to the right of the city and the pool but to the left you were facing what looked like poor project housing. No street noise b/c of the room location however you could hear voices in the hallway. Fantastic […] breakfast buffet that appealed to all appetites. From our 8th floor, we could see fireworks on New Year's eve from three locations including the awesome Petronas Towers. Don't miss Best Friends fish foot spa. Incredible experience having fish nibbling at your feet! And the results were amazing. Hotel is showing signs of aging (wear and tear) although our room was large and well-appointed (with the exception of a floor lamp that has to go). Concierge was very helpful with information and bookings of tickets and tours. Front desk had a room ready for us on our early morning arrival by 8:30. Keep in mind that there are no charges for Batu Cave and the Elephant Conservation Center although they ask for a donation. Hiring a taxi for the full day for $100.00 for seeing both the Cave and the Conservation Center was a whole lot cheaper than any package tour. Save the money; you don't need a tour guide for either of these day trips. If you travel to and/or from Singapore, the bus is a better experience than the night train. Take my word for it. Read more
    Genuine Expedia guest review
    Other trip
    Jan 3, 2012
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Impressed"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Have had a few ordinary experiences in KL hotels so was wary. Excellent location, modern, ok breakfast, helpful concierges
    Genuine Expedia guest review
    Other trip
    Nov 29, 2011
    Judie D
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Will definitely stay there again with nxt visit"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Need sum maintenance in interior structure of rooms,but cannot complain about comfortable bed and gud nghtsrest,gud breakfast and Mr Sanusi can be complemented with his help to secure that all my siteseeeing needs were fullfilled,centrally situated for easy acess to shopping malls and nght life.
    Genuine Expedia guest review
    Other trip
    Nov 3, 2011
    Louise S
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "Royal Bintang--Wonderful location!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed two nights and enjoyed the time. The hotel staff was very courteous and helpful. The location is wonderful to see the inner city of KL. I walked everywhere I wanted to see. The elevated monorail station is also quite close for connection to anywhere in the city including the trains to and from the airport.
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    D.L. N
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    2.0 / 5
    Fair
    "It was just ok"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    There was some maintenance issues.
    Genuine Expedia guest review
    Other trip
    Sep 28, 2011
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Decent hotel and will return"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel located in the tail end of Bintang Walk but very handy with 7/11 next door for small things to fill the minibar (incl beer) and the asian food street just across the street past the car park. If you are alone and prefer to skip the hotel breakfast for the much cheaper asian meals then that is the place as well as lunch or dinner or late nite till […] 3am after the nightclubbing. Had lunch for 2 bucks with a drink. Cheap for Americans and dirt cheap for Europeans and Aussies. Very safe as always crowded. Asked for a 5th floor or higher due to noise. Shopping everywhere. Hotel is clean but edgging towards 2 half or 3 star due to need for remodel. Even the phone system sounds dodgy. Room had minibar and dated TV but nobody should complain given the other pluses. Nice clean rooms and sheets, complimentary water plus free internet all adds up to a great stay for a nice price at a darn good location. Great staff. Did not try the pool or gym. Read more
    Genuine Expedia guest review
    Other trip
    Aug 7, 2011
    Pete of Oz
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Great location, old hotel in need of renovations"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is right in the heart of the action. the bukit bintang street is full of activities, which peak at around 11pm! the street next to it, and the one next to that are full of food stalls with terriffic choices! really close to the biggest mall (next street in the other direction). the mall has ATM, currency exchange and so do many other places […] along bukit bintang. Staff is OK; i did not have much interaction with them. the rooms need some serious upgrades. these are NOT rooms in a 4-star hotel. the tubs aren't the best drianers of water. the toilet is old style, and there is a general smell and feeling of unclieanliness, around the bathroom. the room and bathroom are small, and i had booked the highest level room, jsut below the suite. swimming pool is great, but again, the changing room is something i dont want to think about (this review made me think about them :-( ). you would not feel like changing there, or would rather be there with your shoes on. Once you are out of it, the pool and the poolside are wonderful! I did not use their gym, but looked ok. the massage center seemed like a good place, although i did not use that facility either. I saw families with childrent in there, so it looked like a decent place. It certainly has a peaceful and nice ambience. I did not try any of there restaurants, so can not comment about those. Why you want to eat there when there are tons of things a few steps away? monorail just a few minutes of walk away. Read more
    Genuine Expedia guest review
    Other trip
    Apr 12, 2011
    RD
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "home in the middle of everything!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    everything is as expected! quality and professionalis of the staff as well as their flexiblility to requests made the trip memorable :)
    Genuine Expedia guest review
    Other trip
    Mar 5, 2011
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Good location and price, but upkeep was lacking"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The Royale Bintang was only acceptable, nothing more. The hotel had a good location and the service was friendly, but the building itself was definitely showing its age. The shower temperature was not consistent, and never reached was I would consider hot. A request to have this looked at resulted in some improvement, but not complete satisfaction. […] Furthermore, the sink appeared to have a small leak. With the many competing hotels in central Kuala Lumpur, I can't see myself picking the Royale Bintang again. Read more
    Genuine Expedia guest review
    Other trip
    Oct 13, 2010
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "Great hotel at a great rate"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Royale Bintang was a delight. Checkin was smooth and efficient with welcoming staff. The room was comfortable and had all the facilities you could hope for (including an iron and ironing board!). The pool was refreshing. The included buffet breakfast was awesome, truly a full on dining experience - you could eat you whole days' worth of calories […] in one sitting! We were most impressed with the friendly atmosphere. Other guests would greet us in the elevators and have a chat about what they had been exploring in the city that day. The location is great, very safe atmosphere on the street in easy walking distance to the metro and Times Square shopping mall (you have to check out the indoor roller coaster in that place!). Read more
    Genuine Expedia guest review
    Other trip
    Oct 10, 2010
    Ned
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "Satisified guest"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel offers a great breakfast. The staff was patient and helpful.
    Genuine Expedia guest review
    Other trip
    Sep 19, 2010
    pRIYA S
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Will go back"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    will recommend hotel to family and friends
    Genuine Expedia guest review
    Other trip
    Jul 29, 2010
    A Traveller
    US

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "KL - safe place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel is in a great location - right on the Bintang Walk - BB Plaza at the back of the hotel. Eating halls - All food types available - local foods very cheap. Breakfast supplied and was fine for us - no bacon or ham products but plenty of other choices including Asian foods and lots of pastries. Surprised by the big department stores in KL. Caught […] a taxi from the airport to the hotel - for 4 of us (needed a bigger cab for the luggage as most taxi's run on gas and don't have big boots (trunks). On the way back we caught a taxi to KL Sentral - train station then an air-conditioned coach bus right to the airport. We would definitely go back to the Royale Bintang Hotel - enjoyed every moment of KL.. Read more
    Genuine Expedia guest review
    Other trip
    May 24, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "good location, not much else good....."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    hotel is over rated. who gives this hotel 4 stars ???? alllow 1hr to check in, and forget about getting any help from the front desk or maintenance team..i rang to get the internet password and was told to ring back in 15mins as the lady who answered the phone was " so, busy at the moment "..! i just hope i wasn't to much of a nuisance.. surely there […] is better places in kl for the price.. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    greg
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very comfortable and will continue to book this hotel.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    serene oh
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "Good and would recommend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is good. It is short distance to the shopping centers. And there are many massages nearby.
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    Fose
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Convenient location but poor in cleanliness"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Friendly and fast check in service but waited for 30 minutes for check out despite 1 receptionist (male) are very free standing at the counter, the poor lady front office agent is doing all the checked out alone. This has been my 3rd stay with this hotel but the check out services never improved - slow check out. Location is good for those looking for […] sumptuous late night supper, shopping, pub or club drinking activities. The rooms cleanliness are below expectation, blood tain on the bed cover, hairs found under the pilows, wall paper torn and faded. the in room safe need to change. Outside the rooms corridor carpet smelly and dirty. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    A Traveller
    IE

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Not really. Must take taxi , bus and train."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Wifi every time not working and need password to enter. Can we just enter one time password during out stay?Television channel is not interesting, some channel we can't watch and some channel audio is very soft and not clear.
    Genuine Hotels.com guest review
    6 night family trip in Dec 2012
    A Traveller
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    the room i have is very noisy.......i donot think i would go back.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    1.0 / 5
    Poor
    "Bad experience at this hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    After check in hotel, we found the door lock was not in function and requested for room change. When we was given another room, the same problem happened. Buffet breakfast not so good and less choice. Receptionist were not well trained. Hotel at good location.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    MY

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Always very good"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This is 3rd stay of this hotel. Always good value for money. Close proximity to everything - food, bars, shopping etc, walking distance. Breakfast is fantastic - queues for freshly made roti and omlettes (yummy). Pool is in good condition with sun access! Also a gym that is usable! Rooms are spacious. Can't really fault for the price
    Genuine Hotels.com guest review
    5 night trip with friends in Oct 2012
    Phil
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Good Hotel, Convenient Location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      1.0
    My third stay and as usual appreciated the friendly staff, tidy rooms, good location, reasonable rates and the option of included breakfast and Wi-FI. Unfortunately my shower had a badly leaking hose which affected the water flow, and the light above the basin was out, making shaving difficult. Asked Reception four times over three days to please fix […] the problems, but nothing ever happened. Very disappointing. Read more
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    NZ

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    The reception staff are incompetant, trying to charge us twice despite hard copy of prepayment. The first room we were allocated had a toilet which was blocked with human faeces - very welcoming. It took reception 30 minutes to resolve that issue. The second room was tired and overdue for redecoration - in line with the rest of the hotel which is very […] tired. The "complimentary" breakfast was at no charge because nobody would pay for such a poor breakfast. Unless you like cold chicken sausages, stale bread and over diluted cordial. The location is very good - shame about the hotel. In general it is well worth avoiding Read more
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    Peter
    GB

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "M.K. U.K."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Location is very good.Staff are nice. But hotel needs new renovation.the state of the room has seen good days. This is my third stay at this hotel.Hope my next visit may have renovated room and restaurant.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    M.K.
    GB

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "GREAT HOTEL OVERALL"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Stayed at this hotel for 9 nights with my young family and I was suprised the hotel had upgraded us to a family room without asking. Very impressed and would definetly return next year!! The bathroom needed a little TLC but otherwise a fabulous experience. The breakfast was also great. This is our third stay at the hotel. A massive thankyou to the staff […] of The Royale Bintang!! Read more
    Genuine Hotels.com guest review
    9 night trip in Oct 2012
    A Traveller
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    i like it but one thing i would like to say the hallway and at lilf little bit warm
    Genuine Hotels.com guest review
    Other trip
    Oct 7, 2012
    alec
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Sep 2012
    A Traveller
    GB

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "Repeat visitor"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Out stay at the hotels was as expected, very good, This was our 2nd stay at the hotel this year, and will stay again.
    Genuine Expedia guest review
    Other trip
    Sep 19, 2012
    A Traveller
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "close to all must-see sights and friendly staff"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is in a great spot and very comfortable despite getting a bit 'old' in terms of the physical structure. However, the rooms are very well maintained. What impressed me most was the uniformly friendly and helpful staff. When new clients pushed in front of us prior to checkout, the desk manager instructed them to get to the back of the queue. […] Very rude… and the manager's action was appreciated as the civil and professional thing to do. Great breakfast choices and tour booking support. Will recommend to others. Read more
    Genuine Hotels.com guest review
    3 night trip in Sep 2012
    A. Traveller
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    shopping
    Genuine Hotels.com guest review
    6 night trip in Jul 2012
    A Traveller
    IE

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    1.0 / 5
    Poor
    "Don't stay at this hotel. Pick any other place."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    Pricey for no reason. Perhaps other than the location. Pick a 5 star to stay in instead. You'll have to pay USD 30-100 more depending on which hotel you choose but it'll be worth paying the extra money for. This hotel is definitely not a 4 star hotel.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    A Traveller
    GB

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Gud location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Gud lication, nice comfy room but the breakfast taste bad, can opt for room without breakfast. Free wifi
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Andric
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    A stark contrast from my stay 2 years back. The room and cleanliness has gone bad.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    S. Seah
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "My stay in July 2012"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Hotel is located in convenient location next to shops and restaurants which is a major advantage. Hotel and room furnishings are a bit old and my toilet did not flush properly. However, the convenience of location can offset those disadvantages.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    Aussie
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Shopping location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Fantastic location if you want to go shopping on the street or in the centres. Great restaurants and hawker stands. Hotel needs some maintenance and quicker service to room needs would be better.
    Genuine Expedia guest review
    Other trip
    Aug 2, 2012
    Chris
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Close to all great shopping"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Some of the rooms are very nice but our second one smelled a bit musty and the sheets had a rip in some of them, Could have been a bit cleaner. Staff were very good though and gave us a late check out so that was great. Alot of great shoping around our area though and plenty of places to eat.
    Genuine Hotels.com guest review
    1 night trip with friends in Jul 2012
    A Traveller
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Not a bad short stay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    When i got there to check in after an hour's flight journey and a 2 hours of taking the bus and monorail to get to the hotel, i expect my check-in process to be smooth. but arriving at the check-in counter, there was just 1 person queuing in front of me. the counter staff was so slow in handling that i stood there waiting for half an hour. Already a […] bad start. upon checking in, the corridor was quite dimly lit and our room was allocated to the extreme end. room was acceptable and view that overlooks the congested roads. for a 3.5 stars hotel the cleanliness was still alright. but i could hear my neighbour next door talking and snoring. :/ trip from hotel to airport was quoted a RM90, trip took 45mins. it was quite a good experience considering it was just a 10mins walk to the town area and masseurs were nearby, and breakfast was good. good recommendation for my company's stopover for business travels. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Jul 2012
    Sunshine
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    1.0 / 5
    Poor
    "Excellent staff but mediocre hotel."

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    Staff at the ground floor are excellent and very helpful. This hotel may have been considered 4 star once, but that was before I was born. Inside the hallways, it is looking decidely worn and tatty. The rooms are definitely unhygenic and I fear that the benches have never been wiped down. This is a good example of how to get sick but merely staying […] in a hotel. The breakfast buffet was mediocre. Fruits were only watermelon and papaya. We had to go through three trays of glasses, just to find a clean one. Definitely would not recommend. Read more
    Genuine Expedia guest review
    Other trip
    Jun 19, 2012
    Paul
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    5.0 / 5
    Outstanding
    "LOVELY HOTEL WITH EXCELLENT FACILITIES AND POOL."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    EXCELLENT FACILITIES. BREAKFAST STAFF COULD HAVE BEEN MORE FRIENDLY COMPARED WITH OTHER HOTELS WE HAVE STAYED IN. OTHER STAFF WERE VERY FRIENDLY AND HELPFUL
    Genuine Expedia guest review
    Other trip
    Jun 9, 2012
    A Traveller
    GB

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Royale Bintang Very ne Hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at the Royale Bintang for 3 nights it was great stay, the staff were lovely and very helpful. The room was pleasant and clean but could do with a coat of apint and the wall paper is quite old, I would go back to the Roayal Bintanh again..
    Genuine Expedia guest review
    Other trip
    May 27, 2012
    Terry
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Quite convenient to shopping areas
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    Kathleen
    SG

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Good hotel in a good location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is located in Bukit Bintang which is really close to a lot of the shopping and easy to get to other locations. The staff were very helpful.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2012
    A Traveller
    AU

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    4.0 / 5
    Excellent
    "Good quality v/s prce hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall good standard.
    Genuine Hotels.com guest review
    5 night family trip in Apr 2012
    Abdullah
    IE

    The Royale Bintang Kuala Lumpur - Kuala Lumpur
    3.0 / 5
    Good
    "Royal Bintang Hotel in Kuala lumpur"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The hotel is good value for money for the location and the size,but the hotel really need to be renovated,look very old already.This time my stay a bit disappointed if compare to last trip which i stayed with the same hotelroom,deluxe room.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    AU
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