Crowne Plaza Festival City - Dubai

Very modern and new hotel rooms with a few extras in the design that make you feel like you are staying someplace special. Lots of restaurants to choose from in the walking area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very new and with a very good shopping mall attached to it. So even though its not in Downtown its fully satisfactory, especially when you're running to the airport, that stays closeby.

Genuine Expedia guest review

the location convenience , and the festival city and creek view make it a very memorable stay

Genuine Expedia guest review

Excellent location and service. I wish that this hotel is connected to Dubai metro

Genuine Expedia guest review

Absolutely brilliant yet again. Everything from the personal touch at check-in, the awesome view across the creek of the Dubai skyline, the food, the service ...a true 5 star experience. This was our third stay at this hotel and they did not disappoint.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Had an excellent stay with crown plaza. Very conveniently attached to festival city mall. Was a given a room with an amazing view of the creek and the city. Wish I reserved the room with breakfast but didn't easily see this when booking with Expedia. It would been good to try out the breakfast. Would definitely stay here again.

Genuine Expedia guest review

Great hotel and location. The service was outstanding and the staff were more than willing to provide top service to all guests. The hotel is on the creek and less than 15 minutes from the airport. The Festival City Centre is right next door, so shopping, restaurants and the Hard Rock cafe is at a short walking distance. Taxis are easily accessible […] and relatively inexpensive. The Emirates metro station is a mere 5 minute taxi ride from the hotel, so jump in a cab, then onto the metro and ride towards downtown the beach. The breakfast buffet was certainly worth getting up for. Read more

Genuine Expedia guest review

I arrived in Dubia at 01:30 and got to the Hotel around 02:30 and I was told I was early for check in time. The hotel told me check in time was not till 14:00 and was treated like a bum. I was not treated like a guest and welcomed and then over charged. The staff was verry disrespectful and not nice.

Genuine Expedia guest review

The rooms, staff and service are always fantastic. This is the first time that my bathroom wasn't as spotless as usual. Nothing I couldn't tidy up myself but was still a little disappointed. Overall, this is a fantastic hotel and I love to stay there. Its very comforting when months are between stays and they always remember you.

Genuine Expedia guest review

We (Monique and Julius) had the best experience of our life at the Crown Plaza, and we felt like celebrities the entire time. The hotel staff and restaurant wokers (Mike) and the host (with dreads) were the best ever, and they provided us with comfort and enjoyment during all of our meals. The room was elegant, and fit for a King and Queen, and we couldn't […] have ask for a better time. The Desert Safari tour was magnificient, we recommend everyone go on it. Our first night was the greatest, thanks to the guy that check us into the hotel, and the gym was awesome. We give the hotel 5 stars along with the entire staff, and my next stay will be at the Crown Plaza Hotel. Read more

Genuine Expedia guest review

Very nice hotel. From check in to check out the staff was friendly and helpful. Being attached to the Festival City Mall was a bonus. We really appreciated the fact that this was a completely smoke free hotel! Too bad we were only there for 1 night!

Genuine Expedia guest review

A very nice stay. I liked the whole experience including the location that was very prime and close to the Dubai festival city shopping mall. Service was nothing less than excellent. I will sure go back again.

Genuine Expedia guest review

Keep the good Job, it's really excellent service, rooms & outlets.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Totally enjoyed my stay here everyone had a great stay

Genuine Hotels.com guest review

I enjoyed my stay at Crown Plaza. The staff was the best!!! Always wearing a smile and willing to help. Welllllllll there was the one incident when the waitress took my plate up before I was finish eating and placed it under other dirty dishes. When I told her I was not finish, she attempted to put my plate back down on the table. I had to speak to […] her about that. Very unsanitary. She didn't make me happy and she wasn't wearing a smile after that. I didn't make much of it after I left breakfast. I made sure I didn't get her to wait on me after that incident. The beds are comfortable and the rooms are special in ways you wont experience at other hotels. Try it for yourself and see. I like the hotel being in the mall. However I do have a favorite mall in Dubai, so I had to catch a taxi to get to it. The distance was short and the taxi fare was inexpensive. I was referred by a friend. I recommend it to others and I will stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel very good. Excellent service and location. The view from the hotel and ease of movement

Genuine Expedia guest review

The room was very comfortable and the staff provided excellent service.

Genuine Expedia guest review

this was my second time,i enjoyed my self and my family

Genuine Expedia guest review

My husband and I came to Dubai for a big convention show that we needed to go to. So we wanted a place to relax after each day of work. The Crown Plaza was very clean, nice and the staff was very friendly to accommodate us in every way. They even upgraded our room because we got in late. Our room had a wonderful view of the World Tallest Building. It […] is very near the airport and not to far away from site seeing around Dubai. There was also a canal walk along the Hotel with benches to sit on. There was a huge mall and several restaurants that were attached to the Hotel Read more

Genuine Expedia guest review

I was on a two day business trip form the states and needed a hotel that was nice and had internet/business center. THis hotel was very good for business and the staff was super friendly and very helpful. I will go back there on my next stay in Dubai. The only down side was the food selection. But then again I'm pregnant so my food tastes are all over […] the place. Read more

Genuine Expedia guest review

When returning from vacationing, I always take a couple days of rest in Dubai. I never think twice about where I will be staying. This was my third stay at the Crowne Plaza and again my expectations were exceeded. Upon checkin, they recognized me as a returning guest, and upgraded my room. The view was marvelous. The food, the service and the comfort […] of my room were great after three weeks of none stop traveling and fun. Walking to the attached shopping area and restaurants added to the already fantastic options for such at the hotel itself. I will always consider this hotel above all others when I am in Dubai. Plus the airport is less than 2 miles away. Read more

Genuine Expedia guest review

Very nice place,modern & clean

Genuine Expedia guest review

I've been to Dubai quit a few times and this was my first experience in Festival City. OMGOODNESS! You can walk through a passage way yo Fesitival City Mall where you have great shopping, restaurants and excellent views. The front desk upgraded my room where I had a beautiful view of the Burj Khalifa and Sheik Zhayed road buildings. Absolutely loved […] it Read more

Genuine Expedia guest review

We stayed for one night to take visitors to visit Dubai as we live in Abu Dhabi. We have stayed at this hotel before and always find it very welcoming and clean. It's a little out of the way regarding the centre of Dubia but the area is lovely with the Marina and shopping mall ajoining the hotel, you could just stay in the area and have a great time. […] The hotel pool and garden area is very nice, the pool is a bit small but you can use the ajoining hotel facilities. Overall having stayed in many Dubai hotels I would recommend this one. Read more

Genuine Hotels.com guest review

the high quality of all aspects within the Crowne Plaza made our stay fun & memorable. I can recommend the Begian Beer Cafe !

Genuine Expedia guest review

This hotel had limited shopping area and taxi is the main mode of transportation if you want to go out and see more.

Genuine Expedia guest review

i liked the room and everything in the hotel and there was somthings i liked such as -the elevator dont work until you use your room card -the room service and over all service was super, no one make you wait or say anything that may annoy you and no one act like he is tired and thw crew almost made me feel that they will do anything i ask -and they […] have six kind of pillows you can choose among them and somthings i kinda didnt like -the bed wasnt that comfort for me ( maybe other people will find it comfort) -the tv menu and how to get to your channel is kinda slow If You want to get a nice weekend with the Wife Alone with no kids , This is my Option for You Read more

Genuine Expedia guest review

Hotel Crowne Plaza is truly a high class act! Very modern & clean with friendly, professional staff! In addition it is situated conveniently connected to the very impressive mall, Festival City! With regards to the hotel---the room was well designed with very modern decor. I particularly enjoyed the unusual but modern bathroom design which included […] a bidet. My husband and I plan to return to this hotel when we return to Dubai Read more

Genuine Hotels.com guest review

Great value for Dubai. Superb, new hotel.

Genuine Expedia guest review

Top notch service! The room was immaculate and had a great view of the skyline and Deirra Creek. The staff was very freindly and helpful. The hotel is attached to a large shopping mall with every western store and many western resturant chains if you have a craving. The hotel is less than a ten minute drive by cab from the airport, yet another plus […] for the weary traveler. Read more

Genuine Hotels.com guest review

Kind Staff, Very friendly and helpful. Clean and the best customer service

Genuine Hotels.com guest review

There is a room service menu which is small but adequate and for more options you can walk to Festival City Mall (indoors thru the hotel next door), there is a walkway and you can eat from the many fast food restaraunts in the food court or you can eat in the many restaraunts like Chili's, MORE, Japango, etc..there are many there. I rented a car at […] the airport...seems to be cheaper to do that and booked thru Expedia instead of at the mall or at the hotel. Easy access to the airport, either Terminal 1 (all airlines except Emirates) or 3 (Emirates airlines). Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Service in all departments was excellent, and the hotel maintained to a very high standard. Although further out from main shopping malls and tourist attractions, the position of the hotel overlooking the Creek and away from the skyscrapers meant it was very relaxing, and the gardens were a perfect place to sit back and enjoy the warmth. Very romantic […] atmosphere eating outside in the gardens at night. Read more

Genuine Hotels.com guest review

Great thanks look forward to returning when next in Dubai

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed over the weekend the hotel is within walking distance for the Mall, Hard Rock Cafe, Belgian Bar, Canal walk and helecopter and Dow trips. So something for everyone. The hotel itself is very good indeed, very family friendly as well as adult entertainment all without having to drive at all. Overall a excellent experience and would deffinately […] stay there again. Read more

Genuine Hotels.com guest review

A really nice hotel, right in the heart of Festival City Mall. The rooms were excellent & clean. The hotel staff are polite & friendly. Location is 20 km's away from the big attractions of the Burj Khalifa, Ski Dubai, Wild Wadi & the two main malls of Emirates Mall & Dubai Mall. Taxi services are a blessing & the hotel guys really get these for you. […] Overall, a pleasant stay. Read more

Genuine Hotels.com guest review

Lovely hotel, good location at Festival City with lots of shops and places to eat. Great pool area, friendly, helpful staff. A great stay.

Genuine Expedia guest review

I would rate this hotel as a 4 star and not 5 star.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This was the second time we had stayed at Crowne Plaza Festival City, and it was just the same as the first.The staff so friendly and helpful.We took our grandson who is in a wheelchair, our room was spacious with everything we needed.They even left a cake as we were celebrating his birthday.If we ever.go back to Dubai we will stay here and will certainly […] recommend it to our friends. Read more

Genuine Expedia guest review

I enjoyed and my wife our stay in the hotel very much.

Genuine Expedia guest review

I spent a week in this hotel and it was a great time. It is absolutely recommendable. Just a little far from the main attractions and from the tube station but the cost of the taxi is absolutely affordable. The view is excellent, the breakfast absolutely delicious, the gym and the swimming pools very very pleasant.

Genuine Expedia guest review

very friendly staff makes you feel welcome

Genuine Hotels.com guest review

Had a fantastic stay here and very good value for money considering prices of motels generally in Dubai. Just enjoying sitting by the cool pool relaxing and numerous shops and restaurants close by.

Genuine Expedia guest review