Knights Inn - Wilmington - Wilmington

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Genuine Hotels.com guest review

first of all it is in a truck stop. You have to check in at the Gas Station. If you don't check in by 3pm they try to rent your paid room out from under you. Not At All Satisfied with this Stay. Rooms are very Poorly maintained. The sheets on the beds are all Flat steets no fitted sheets to be found. Extra towels take several trips to the Gas Station […] go get the attendant to bring them. The ice machine doesn't work the premium cable that is advertised is basic cable no premium channels only about 12 channels total 3 were public access channels. No continental breakfast that was advertised. I WOULD USE THIS AS A LAST RESORT FOR A HOTEL. Read more

Genuine Hotels.com guest review

they put us upstairs and I have a bad leg and hip from a injury...the internet and phone system was down..my friends had no way to reach us..we couldn't send a message on the computer due to the internet being down..we were not impressed and told our friends we will not plan on staying there again.

Genuine Hotels.com guest review

The only problem was the check-in. Had to go the gas station. Very slow. If you needed any info you had to go to the station. Also, I think that there were families living there.

Genuine Hotels.com guest review

This is one of the worst places at which I have ever stayed. The area around it is littered with weeds, broken down lawn mowers and trash. The check in process takes place in the gas station and is very slow and unorganized. No one should stay at this place. However, the unattached restaurant is very nice and the wait staff there are quick and effi […] cient. Read more

Genuine Hotels.com guest review

Half of the electrical outlets didn't work. We could either use the fridge or the microwave. We could either use the floor lamp or the TV. The motel furnishings were very old and worn. Would not stay there again.

Genuine Hotels.com guest review

I was not impressed with the check in process. My reservation that I made on the phone could not be confirmed at check in and was a long process to correct. Also check in was through the gas station and not at the door marked hotel lobby. There was no vending machine in the hotel so if I wanted a soda I would have had to go to the gas station next door. […] Not convenient. The remote for the TV did not work. But the bath towels were big and plush. I loved them. Read more

Genuine Hotels.com guest review

If a lightfixture FULL of dead flies, less than clean sheets, FIVE hotel devices to plug in (plus your own) and only 1.5 working receptecles, water pressure that dribbles AND tastes like it was pumped from the nearest creek and the insecurity of thinking they may have double billed your credit card because they dooked up your check in is worth paying […] the 10 bucks a night LESS than you'd pay at another hotel to you then stay here. Me I'll never see this hotel again driving less than 70 MPH. With decent management that cared about returning customers this would be a nice little hotel. Instead the manager stands behind the counter straightening his booze bottles. Read more

Genuine Hotels.com guest review

Room had everything we needed (working microwave & refrigerator, also the wifi was good). Because we booked on hotels.com we got free breakfasts from the restaurant within very close walking distance which was AMAZING (large and absolutely delicious)! Only complaint is that they didn't come in and makeup the room when we hung the sign on the door to […] do so and if we wanted anything brought to the room (soap, towels) it didn't come. Probably short staffed since they run the gas station too. They're very nice, just very busy. Read more

Genuine Hotels.com guest review

Super nice staff! Very accommodating and friendly.

Genuine Hotels.com guest review

Personnel are very friendly and helpful. They are quick to respond to requests for assistance, directions or advise on location for a pharmacy that i really needed. I stayed for 4 nights and it was an enjoyable experience.

Genuine Hotels.com guest review

Terrible! We pre paid in advance with our reservation indicating NON-SMOKING room and when we got up to the 2nd fl. we could already smell the smoke and the card key didn't work. We went down to the front desk which was in a different building (1 red flag), to get the key activate again and also to MAKE SURE WE HAVE A NON-SMOKING room and the front […] desk again assured us that is was. Low and behold we opened the door and this was a SMOKING ROOM!!! With an ASHTRAY right on the table next to the bed. (2 red flag). We then made sure that the sheets on the bed and towels were clean because at this point who knew what was going/growing on in here. So I'll rate the overall stay as a 1.5 and the.5 only for the free breakfast which again was yet in another building (3 red flag). OK, enough of this place. Won't be back. Read more

Genuine Hotels.com guest review

We had no water in our room for a day and a half!!! Total inconvenience and we kept getting told it would be another hour and a half and still no water through the next day. Not happy at all

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I expected worse due to other reviews.,but The staff was very helpful & friendly. Overall the place wasn't dirty, but had an odor to it. The room wasn't bad, but when you find toe nail clippings on the carpet that was a bit disgusting. The bathroom was not dirty, but just seemed worn out. Beds and lines were clean, and the bed was comfortable. They […] list Continental Breakfast in their ad, this is not true. Read more

Genuine Hotels.com guest review

Unprofessional staff. It's just the counter of a gas station. Had problem with 2 reservations for the same room. They wouldn't fix it and charged for 2 rooms. Then they wouldn't even give a receipt.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

For the price, this hotel is acceptable. The check-in process took so long it made us almost late for the wedding we were attending when we should have had plenty of time to get ready. The rooms were not ready (we checked in early), but the cleaning lady did a spectacular job of making one of the rooms ready to the point that we could get ready there. […] The hotel restaurant serves a very good brunch. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was clean and kept well, but do not ask for extra towels. They never showed up. Luckily I had packed a couple of extra. Considering we booked for 4 people there should be 4 towels and wash rags.

Genuine Hotels.com guest review

was travelling from chicago airport to memphis, and booked this motel to break the long journey. when we arrived late evening (it was dark) i couldn't beleive i'd booked this motel for my elderly mother and myself. the area was creepy, i had to LOCK my mum in the car whilst i went into the GAS STATION to check into our room across the forecourt. on […] entering the motel, i got the feeling we were the only ones staying there. the room / bed were clean enough, not that we got much sleep as we were afraid to. NO coffee machine in room, we couldn;t wait to get away in the morning. DON'T GET ME WRONG, THIS WOULD BE A GOOD PLACE TO STAY IF YOUR A MAN, i think it's no more than a truck stop. Read more

Genuine Hotels.com guest review