"Shop a little or a lot"
Very nice, close to shopping and sports centers, easy access to major roadsGenuine Expedia guest review
Great place to stay only had one complaint, one night the sheets had an odor but I believe that they were changed and my girlfriend didn't mention it again.Genuine Hotels.com guest review
"the inconvinience with the breakfast bill."
The guy in charge of breakfast tryed to make me pay for it, even though I told him the breakfast was included in our plan.Genuine Expedia guest review
"good quality hotel"
This is a good quality, quiet hotel. I had some minor problems with the housekeeping staff who started knocking on my door between 8:00 and 9:00 a.m. and seemed to think I was inconveniencing them by not being out well before checkout time. The rooms are comfortable; parking is free and easy to get to. Breakfast is not included, but it's still a good […] value for the money. Read moreGenuine Expedia guest review
"A Pleasure Stay For Sure"
It's always a pleasant surprise when you arrive at the reserved hotel and find it to be everything you hoped it would be. Not only was the facility up to my standards, but it was conveniently located to everywhere we needed to go. In town to visit family and couldn't have been more pleased with our choice in hotel.Genuine Expedia guest review
We enjoyed every aspect of our stay. Our room was very comfortable and clean and the entire hotel was very nice. I would definitely stay here again.Genuine Expedia guest review
i always stay at this hotel when i visit the area, I really like Frisco a lot. great location for the business i was in town for and the staff was friendly. beds are pretty tough, but still a nice place, very cleanGenuine Hotels.com guest review
Back door did not work at times and the hotel did ot post a sign.Genuine Hotels.com guest review
"More than five stars!"
Extremely comfortable and very large room for exceptional price. The staff was incredible and the breakfast was better than most restaurants! Very clean and aesthetically pleasing. Perfect location, close to mall and other shopping, groceries, and in a community setting. I will definitely stay here again. The only thing I do not like is that there is […] not an indoor pool. There is, however, a hot tub so you can still get in! Loved this hotel. Cannot say enough good things about it. Best non-resort hotel we have stayed in, by far! Read moreGenuine Expedia guest review
The only thing bad I have to say is that the ice machine didn't work on the fifth floor.... Other than that it was clean and the staff was very nice.Genuine Hotels.com guest review
Very comfortable & clean room. Called for extra blankets & was told 15 minutes but had to go get them myself after 30 minutes. Otherwise nice stay.Genuine Expedia guest review
great Hotel and a really convenient location. Close to everythingI needed.Genuine Hotels.com guest review
"Great place to stay"
10/20/14 Gwen B Silsbee, United States
Our check-in was easy and the desk staff were very helpful. The lobby was pleasant. The room was spacious, clean, comfortable. The beds are sleep number with lovely amenities. Wi-fi was nice to have in room. The bathroom was small but clean and comfortable. The free parking was nice for a change. The hotel was in driving distance of the soccer stadium Grapevine Mills Mall, restaurants, and Dallas/Ft. Worth. The staff was friendly and helpful. I would stay here again.
"Worst night in a hotel"
10/18/14 txandy Texas
Requested room on upper floor away from elevator; however, was assigned room on first floor next to fitness room and near elevator. Loud all night, doors slamming shut, people talking in lobby/elevator area till at least 3am then at 4am people going to workout. Second issue: beds. They are not queen size beds as advertised-they are double beds. They are also the most uncomfortable. Had to move to couch midway through night. The "Garden Inn bed with adjustable control" was a joke. Both queen beds controls were broke. Haven't stayed at a HGI yet where the control on the bed worked. Last, the A/C in our room worked fine except when it turned on-it sounded like a small jet engine. It was loud enough to wake me up each time it turned on during the night. Definitely will not choose this or any HGI again. Back to Hampton Inn & Homewood Suites.
10/16/14 Joe G Ashburn, VA, United States
Great all around hotel. Very nice staff, and great breakfast. Got the job done good. Will certainly stay here again for my next trip to the area. Not sure why TripAdvisor requires 200 characters so I had to add this additional note.
"Honored Hilton Member"
10/13/14 Leo P Frisco, TX, United States
As any frequent traveler knows some of the most appreciated things is "a clean room, friendly staff and good breakfast. I have never been disappointed with the accomodations at any Hilton Garden Inn or any of the Hilton properties. "Go Team Hilton!"
10/06/14 dangli Sollentuna, Sweden
Good hotel for business in Plano and Frisco area. Nice location, easy access to many big office locations as well as to good resturants and shopping malls. Access to car is almost a must. Downside was the rather noicy AC, and the TV system has seen better days.
"Adjustable beds did not work!"
10/01/14 cjsgentry Fayetteville, Arkansas
This place is very nice and clean, but I had two nights of uncomfortable sleep because of the hardness of the mattress. It was supposed to adjust to your personal comfort level, but did not. I don't know if all the rooms have these mattresses, but unless you enjoy extra hard, I would ask first.
09/30/14 BJ N Gentry, Arkansas
We have stayed at Garden Inns a lot and this one several times. The new decor is beautiful, the staff wonderful, great breakfast, but those new beds are awful. I wish you would rethink those mattresses.
"Clean, Comfy and Close"
09/26/14 Melissa E Chicago, United States
Had business in the area. This property was well maintained, comfortable and high quality. Hotel staff was friendly. I ate at the restaurant for dinner both evenings I was there. Service was good and the food, very good.
09/18/14 Debbie M McKinney, United States
This place is very clean and fresh, it was a great experience. I was surprised at how fresh the towels, sheets and pillows smelled. I actually snuggled in the bed. The lobby was nice and clean and everyone was friendly. Great quality for the price. I would recommend this hotel to anyone.
"Great value accompanied with excellent service"
09/16/14 Curt C Syracuse, United States
I had a great experience staying at this hotel. The location was recommended by my company's travel system but I was pleasantly surprised by my experience. The staff did a great job and the facilities were very nice.
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