"Was (almost) perfect"
We were very happy with our stay. The pool and hot tub were excellent, the staff was extremely friendly and accommodating, and it was a short and pleasant walk to some very fine dining. We ordered a late night snack from room service and thought it was terrific. The one sour note was that breakfast was not up to the same standards and took a very long […] time. Other than that, we would happily recommend this hotel and plan to return. Read moreGenuine Hotels.com guest review
Everything is fine! Also noisy air conditioner in the roomGenuine Expedia guest review
Clean, friendly, good location.Genuine Hotels.com guest review
The reason that I didn't rate this hotel excellent on all of the areas was because we were told that dog beds will be provided but when we arrived, probably because of the holidays, they ran out.Genuine Expedia guest review
"Pleasant weekend getaway to Napa"
I live in the bay area and was just looking for an easy, relaxing getaway for the weekend. I am also a sales manager for a large global hotel brand, so you could say I have high expectations. The Westin Verasa did not let me down. My check-in experience with Michael was extremely pleasant, and he was courteous enough to offer me an upgrade since the […] hotel occupancy was so low. Awesome! I have been working 60-hour weeks and definitely needed this mini retreat. My boyfriend and I slept like babies in the heavenly beds. The free wi-fi access is also appreciated. The location is fantastic and convenient for a day of wine-tasting and dining. I was pleased to know the "wine-train" is only across the street and will keep that in mind for future visits. I was bummed that I forgot my bathing suit since there is a heated pool and jacuzzi. We took advantage of the complimentary car service which dropped off and picked us up from our dinner reservations at Morimoto's. We returned back to the hotel bar for what was supposed to be a quick night-cap since we had endulged in a tasty flight of sake with our dinner... but a few delicious dirty martinis and hours later, we were swimming in conversation with other guests and some of the delightful staff: the bartender, Garth, and Kenny H. from the kitchen - all very friendly, and we thoroughly enjoyed the company and conversation. We will back for our Napa excursions! Thank you Westin! Read moreGenuine Expedia guest review
Service was excellent, on Honeymoo, staff and Jacob made our stay exceptional!! Very comfortable and extremely romantic (felt like home), would definitely come back just because!!!! Mark and JannGenuine Hotels.com guest review
Upgraded us to a Suite w/separate bedroom. Private balcony.Kitchen,bathtub,shower. Pets accepted at no extra charge.Genuine Hotels.com guest review
Very professional, helpful and friendly staff. I will stay here again soon. Highly recommended.Genuine Expedia guest review
Had a very welcome feeling from the staff! Everyone wanted to help. ThanksGenuine Hotels.com guest review
"GREAT hotel in Napa"
There is nothing better than a Westin Heavenly Bed and their Heavenly shower! This is one of the best hotels we have stayed!Genuine Hotels.com guest review
"Decent accommodation, reasonably priced"
Great hotel if visiting the Napa wine country. Short walk to various good restaurants and wine bars. Attentive and professional staffGenuine Hotels.com guest review
"Two thumbs up!"
My husband and I had never been to Napa before so after reading a lot of reviews online, we decided on the Westin Verasa. The hotel was kind enough to welcome us with a bottle of champagne to celebrate our honeymoon which was a nice touch. This location is AMAZING! We were within walking distance from downtown Napa and if we didn't want to drive, because […] parking can sometimes be an issue, we could take advantage of the shuttle that the hotel provided. We were only a 30 minute drive from Calistoga and Sonomoa and a quick 20 minute drive from our dinner reservations in Yountville. We ate breakfast in the Bank Restaurant downstairs a few times and the food was great. We did notice that the Westin drew an older crowd, but that did not bother us. If you are looking for a younger crowd, you will not find that here, but there are plenty of places close the hotel that you can go hang out. A few things that I did not like were the fact you had to valet your car. They were always quick to grab our vehicle, but we had to pay a daily valet fee and of course you have to throw a tip in there any time you use the service. We did notice that they always got into our room to clean pretty late in the afternoon, around 4pm. We had plans most days so it did not really interfere, but definitely something that is worth knowing. However, when we go back to Napa we will definitely stay at the Westin again so those were not deal breakers. Read moreGenuine Expedia guest review
My Stay was fantastic. I love the heavenly beds and understand you can purchase them... We loved the amenities the gym, the restaurant, pool, and laundry. We came as a group of 18 people from a restaurant outside Boston to taste wine and we could not of had a better group of staff members at the Westin to greet us every morning and night. Thank You […] ! Read moreGenuine Hotels.com guest review
"Wonderful 10th anniversary stay."
Couldn't ask for a better location, room, or service. Staff was very friendly - highly recommend!Genuine Expedia guest review
Easy to drive up to the wineries and easy to walk into Downtown Napa! Good location!Genuine Expedia guest review
Top knoch, A -Z including upper agreement . Vibe, management, staff . All under priced for the experience you receive. Wow!!Genuine Hotels.com guest review
"love the wines"
had a wonderful stay the hotel was beautiful the staff very helpful location greatGenuine Hotels.com guest review
"A wonderful stay!"
The *best* location in Napa. Within walking distance to downtown area, including great restaurants. The staff was also some of the most helpful I've ever seen. It all made for a wonderful stay!Genuine Expedia guest review
"very nice hotel"
new and clean. in addition, very close to the wine train station and has a free shuttle to downtown. swimming pool is very nice too.Genuine Expedia guest review
"Nice, clean, great food"
Very pleasant. La Toque Restaurant was excellent! The staff was very accommodating.Genuine Expedia guest review
"Nice hotel accommodating staff"
The room was good. 1 bedroom suite , location was convenient to downtown napa, walking distance from hotel. Wonderful restaurant on the propertyGenuine Expedia guest review
"love this hotel =)!!!"
I choose this hotel because of my puppy. it was clean and staffs were helpful. they also offer sone wine tasting in the lobby.. i will definately stay again =)Genuine Expedia guest review
"close to town, nice pool, complimentary wine eves"
For my wife's birthday we went to Napa with another couple. We made a specific room location request and were happily accommodated by staff. Extra hangers, no problem... Complimentary wine in the lobby every evening... close to town, great valet staff.Genuine Expedia guest review
Our stay was wonderful loved everything about the Hotel.Genuine Hotels.com guest review
We stayed at a one bedroom suite with two bath room and a kitchen, it was very comfortable for our family of four. Beautiful hotel with very great services.Genuine Expedia guest review
"Convenient Hotel Near Wine Train"
The check-in was very pleasant, and the staff was wonderful. The concierge was extremely helpful in suggesting wineries and tours. The lobby was spacious and beautiful, and the room was quite spacious. The only issue I have with the room was the noise level. My room opened onto a small balcony with a view of the top of the valet roof, so I got to hear […] every loud person coming and leaving all night long. In addition, the noise level from people in the hallway was enough to wake me up, and I am a very sound sleeper. While I know that both of these have very little to do with the hotel, and more with their guests, I still would suggest a room overlooking the back of the property and/or the courtyard for a more peaceful stay. The daily wine-tasting was a very nice touch, but for a room in the $400-500 range, it is something I would have expected. The Wine Train is literally a 3 minute walk across the street from the hotel, so VERY convenient! Read moreGenuine Expedia guest review
"We'd definitely stay again"
The facility is a little off the tourist beaten track as it's in the middle of the town of Napa. But it's very close to historic downtown, with restaurants and shops, walking distance to the Wine Train, and easy to get to the rest of Napa Valley. A very attractive facility, spacious rooms with amenities. Great restaurant and bar with beautiful patio. […] Recommend the courtyard-facing rooms, quiet and peaceful. We would stay here again instead of the more touristy hotels in Yountville and St. Helena. Read moreGenuine Expedia guest review
Found my new Home in Napa.Genuine Hotels.com guest review
"Good location but service is non-existent"
The pictures on the internet are deceiving, the hotel actually has the appearance of a ski resort. The pool is not capable of providing chairs, shade(or room) around the pool for it's guests. The staff has nothing to do with the situation leaving it to some guests to "reserve" chairs at dawn and then not show up until mid-afternoon. There is no buffet […] in the morning and the servers are in a permanent bad mood throughout the hotel. Read moreGenuine Hotels.com guest review
"Great location after long day of wine tasting"
The Westin is a wonderful location to land after a day of winery tours. Beautiful location, comfy room and great food choices. I will be back!Genuine Hotels.com guest review
"A few issues (but resolved)"
No wake up call (despite my request for one both mornings).; Much later check-in than expected, despite being told my room would be ready for me earlier; TV issuesGenuine Hotels.com guest review
All was wonderful. One small issue, the pool was dirty..it was hot as @#ll, but the pool was not really refreshing...hair and sweatGenuine Hotels.com guest review
"Close to all"
perfect location. Walking distance to Oxbow Market, Wine Train and the town. Just a quick 15 minute drive to most vineyards. Would highly recommend!Genuine Expedia guest review
"Very close to Kara's Cupcakes"
Wonderful!!!!Genuine Hotels.com guest review
Was told we were down graded to standard room from deluxe. Had book room months in advance for son graduation.Genuine Hotels.com guest review
"Great place to stay in Napa"
Besides the hotel being a wonderful stay for us in Napa, the staff deserves more than 5 stars! Everyone is amazingly hospitable and go out of their way to be gracious, welcoming, and ready to help with anything. We truly enjoyed our stay. We also enjoyed having the pool stay open late until 11 pm. Shuttle service to Downtown is very helpful!Genuine Expedia guest review
the staff was very friendly and caring. they seemed like they really enjoy where they work and what they do.Genuine Hotels.com guest review
"A must if you are staying/playing in Napa"
The Westin has an excellent location to local eateries, the wine train and downtown Napa. It is along the river and sits directly across the street from the Napa Valley Wine Train. The ameneties are top notch. The pool and hot tub are very well cared for and large in size. The room was excellent. One of those beds you don't want to get out of and the […] shower head was delightful. The 2 minor issues I saw were the routes they gave for their jogging path (up hill and a killer) and the mini fridge didn't have a freezer section (bad when you travel with an ice pack :( ). Nothing major though. Read moreGenuine Hotels.com guest review
"Brian Culbertson Jazz & Wine Tasting"
We stayed at the Westin Verasa Napa Valley for 5 nights while attending the Brian Culbertson Jazz & Wine Tasting. The hotel stay was wonderful and I would recommend it to all. The location is perfect as it sits in the middle of a lot of places you can just walk to. Main street has all kinds of restaurants, the market down the street had about 10 different […] restaurants in it and we even went to a wine tasting across from the market. Every one at the hotel did all they could to make our stay wonderful and when we go back we will always stay at the Westin Verasa Napa Valley. We had a wonderful stay!!! Read moreGenuine Expedia guest review
The extras are fantastic, and the service goes above and beyond. When they found out it was our honeymoon they surprised a gift and a card signed by the staff.Genuine Expedia guest review
"Great hotel for a weekend in Napa!!"
The hotel is immaculate, the staff friendly and always ready to assist. This hotel exceeded my expectations in every way!! Would definitely love to stay again and would absolutely recommend it to others. It's located in North Napa so it's very easy access to Hwy 29 (the main thoroughfare for the Napa Valley.Genuine Expedia guest review
"Very nice hotel with a great staff."
We stayed in the one bedroom suite for a holiday weekend. It was very spacious and comfortable. The staff were unbelievably nice and accomodating. We had a ton of fun staying there and would defintely go back there again.Genuine Hotels.com guest review
The service was terrific and the hotel was a great place to stay.Genuine Expedia guest review
"great hotel....great location....amazing beds!"
Great place, very comfy, hotel staff was nice...would be great if it was a little cheaper. =)Genuine Hotels.com guest review
"Westin Verasa review"
awesome experience, clean, friendly, and great bar and restaurant in lobby areaGenuine Expedia guest review
This is a great cental location. Walkable to downtown Napa and Oxbow Market and a short drive to Sonoma for a day trip. Love the bed and the pool with cabanas is very nice.Genuine Hotels.com guest review
"Great place to stay in NAPA!"
Nice hotel to stay in Napa. The hotel is clean and comfortable. Had daily wine tasting and tapas while we were there. The service - especially the valet was excellent - it was part of the package and the valet staff were extremely helpful and courteous. We also had our daily breakfast in the hotel and it was really good - well prepared and high standard. […] The heated jaccuzi and large pool also provided for a relaxing break from wine-tasting at the end of the day. The only one thing to bear in mind is this hotel is located in Napa and you have to drive to Yountville/St. Helena and north for some good wine tasting and good restaurants. Read moreGenuine Hotels.com guest review
Next time we are in the area we will be sure to stay again at the Westin!Genuine Hotels.com guest review
We were very happy with the hotel and loved its location. It was directly across the street from the wine train station and a short walk to Napa's downtown. The hotel also offered a free shuttle service to downtown if you wanted to walk. The pool area was gorgeous and staff was all very friendly and helpful. We had a great stay!Genuine Hotels.com guest review
"Great hotel for a trip to wine country."
Very nice hotel, staff is very friendly and always wiling to help.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )