"Great Napa Hotel"
Staff is excellent and very customer service oriented.Genuine Expedia guest review
"Amazingly beautiful hotel, close to train& market"
Just one block from Oxbow Market and across the street from the Wine Train. Service was incredibly friendly. Valet parking is included as there is an amenity fee for your room.Genuine Expedia guest review
"Nice hotel close to downtown Napa"
It was solid, but I thought it lacked the wine country vibe. I thought the staff was terrific. But I would look for something with a little more ambiance.Genuine Expedia guest review
We stayed in the deluxe king room and it was very spacious and comfortable. Staff was friendly and check-in was a breeze. Valet parking included in the resort fee. Comfy bed. Two cons: we could hear people talking in the hallway - walls should be thicker. And the "door" to the bathroom was a flimsy sliding door which didn't provide much privacy.Genuine Hotels.com guest review
"Very nice hotel but maybe not worth price"
This is a very nice hotel. We stayed in a suite which had a full kitchen and full living room. I picked the hotel because it was next to the wine train, but in hind-sight that may have not been that important. I found the price to be very high here. The service was not all that great considering how high the price was; there was never anyone at the […] concierge desk and what was presented as free wine and tapas in the lobby each evening was actually samples of wine from not so friendly young adults and one plate of marginal quality appetizers. It is a nice place, don't get me wrong, nut the value was not there for me personally, Read moreGenuine Hotels.com guest review
Ordinary, nothing speculation , kind of disappointing.Genuine Hotels.com guest review
It was a great midweek stay. I believe because it was not the weekend, there were not very many people there. We were given an upgrade to a larger suite. Loved having 2 bathrooms and we utilized the kitchen. Very quite. Staff was wonderful. Valet was included in the cost however, my girlfriend who is a little ocd about strangers in her car did not want […] them to park it. Therefore we could not park in the hotel garage and were told we had to park across the street by the wine train. It wasn't a far walk but just an inconvenience of not having self park available. Also my only other complaint was the fact that we got back to the hotel late and had not eaten and they stopped serving food at 11pm and it was 10:55 and they were cleaning and I asked if it was to late to order something and they said yes. The boys at the bar weren't very friendly but the girl was and she said they usually keep wraps on hand thru room service. We ordered one and my girlfriend signed for it and refuse to tell me how much it was because she said it was ridiculous and tasted old. All that said I would stay again, bring my own car and make sure I ate first. It's was such a nice place we booked another night. Read moreGenuine Hotels.com guest review
I would definitely stay here again and recommend to anyone considering this hotel for a romantic, group, girlfriends getaway. The service is like nothing I have ever experienced. The location is wonderful, nice walk to OXBOX and Downtown! Absolutely magical and perfect!Genuine Hotels.com guest review
Very nice hotel, the location is excellent. Very close to downtown Napa, and the Sonoma and Napa wineries. Would stay againGenuine Expedia guest review
"Good spot next to downtown Napa"
It was just a short stay-over in Napa for us, but this was a perfect spot. Some local food and wine-tasting spots just down the street, and only a couple blocks from downtown Napa for the rest. Directly across the street from the Napa Wine Train station. Super friendly staff - very helpful and courteous. Room was as extremely comfortable. All-in-all, […] a great stop on our trip through the area. Read moreGenuine Hotels.com guest review
Great place and atmosphere. would recommend staying here anytime you go to napa.Genuine Hotels.com guest review
"Thrilled with the Westin Verasa Napa"
We had such a wonderful dinner at this hotel on a previous trip to Napa and were so impressed with the facility that we decided to return and have a nice long stay there. It was everything we hoped for and more... the food, the room, the staff (and I include all the staff in this statement), the location and amenities - it was all excellent. Thank you, […] Westin Verasa Napa, for a wonderful vacation! Read moreGenuine Hotels.com guest review
Very nice hotel. Convenient location. Very clean and modernGenuine Expedia guest review
But I ate at the bar and the server did not explain the service charge....buyer be ware!Genuine Hotels.com guest review
"Friendly folks that took great care of us and our"
We arrived late, got a great check-in, wonderful restaurant recommendations, and pleasant conversationGenuine Expedia guest review
"Nice location in downtown Napa"
Very modern hotel with exceptional customer service!Genuine Expedia guest review
We really enjoyed the hotel. It was extremely comfortable from the luxury bedding to all the details through out. Breakfast at the cafe was delicious, as well. The staff was very welcoming. I would go back.Genuine Hotels.com guest review
"Nice hotel close to downtown Napa"
The hotel is in a convenient location. Pretty easy to get in and out of, and close to downtown Napa. It's right across the street from the Napa Wine Train. The rooms were very clean. The hotel has a little bar and a cafe. Each night they offer free wine from 5-7pm. On the weekends, they have a shuttle that will take you anywhere in the downtown Napa […] area. The only issue we had was room service kept delivering a glass of milk with our breakfast and charging me $2.75 for it each day. Even when I handed it back to the woman who delivered the breakfast, I still didn't get credited for it. When I inquired about it for the 3rd time, the girl on the phone pretty much called me a liar about returning the milk. Not exactly great customer service. Watch what they deliver to you when you order room service, and check your bill! If you buy wines, they'll ship to your house for a very reasonable price. Definitely a plus! Read moreGenuine Expedia guest review
Stayed in the Westin Verasa Napa for a quick getaway. The staff where awesome, thoroughly happy with our experience. Everything was clean, well managed and from our first experience to the last. Definitely would go back.Genuine Hotels.com guest review
"Right off the wine country road"
Awesome hotel that even had a wine tasting from a local winery in the eveningGenuine Expedia guest review
Nice hotel. Reasonably priced. Good value for the money.Genuine Hotels.com guest review
Great location Nice bar Great serviceGenuine Hotels.com guest review
"Friendly staff but not informative"
probably will not return. Checked in and staff were friednly but forgot to notify that there will be a firedrill the following morning. VERY INCONVENIENT. Bed frame sagged and my back is still sore from it, VERY UNCOMFORTABLE.Genuine Hotels.com guest review
The hotel is beautiful and has an awesome huge heated outdoor hot tub! Location is great in downtown Napa. The staff was super friendly and they were having a free wine tasting and free chair massages in the lobby when we arrived. I would definitely stay here again!Genuine Expedia guest review
"Great hotel near downtown"
We booked a last minute trip to Napa and loved the Westin! The staff was very friendly and helpful, the room was very comfortable and had an amazing shower. The biggest plus was that it is a pet friendly hotel, so my dog was able to come with and stay without an additional cost. They even provide dog beds and bowls!Genuine Expedia guest review
"A quick get away"
A quick night away....loved the hotel and it's location. We checked in, they we're having wine tasting in the lobby, and the 49ers/Seahawk game going. Rooms were very roomy, we walked downtown Napa and found ourselves hanging out at the Oxbow Public Market (a block away).Genuine Hotels.com guest review
We had only one night in Napa and always rely on Westin Hotels so we chose to spend our night here. Napa in January is pretty quiet so upon checking in, because we are Starwood members, the very helpful front desk gentleman upgraded us to a one bedroom suite. He helped with directions and recommendations for a great day. In the evening a local vineyard […] did a small tasting in the lobby. Our room was lovely and everyone at the hotel was friendly and helpful. We loved Napa and will definitely stay at this hotel again. Read moreGenuine Expedia guest review
Perfect Experience!!!Genuine Hotels.com guest review
Beautiful hotel, comfortable, very reasonable price.Genuine Expedia guest review
"Great location even friendlier staff"
My wife and I stayed here as part of a wine tasting trip up the coast starting in San Diego (Temecula) then to Santa Barbara, up to Paso Robles and ending in Napa. The Westin was fantastic. The concierge was super helpful setting up a limo and making suggestions (and reservations) at local wineries. The room was fantastic with a little kitchenette I […] used to cook up pork chops we bought at the Oxbow Market. Will definitely stay here on our next trip. Read moreGenuine Hotels.com guest review
"Was (almost) perfect"
We were very happy with our stay. The pool and hot tub were excellent, the staff was extremely friendly and accommodating, and it was a short and pleasant walk to some very fine dining. We ordered a late night snack from room service and thought it was terrific. The one sour note was that breakfast was not up to the same standards and took a very long […] time. Other than that, we would happily recommend this hotel and plan to return. Read moreGenuine Hotels.com guest review
Everything is fine! Also noisy air conditioner in the roomGenuine Expedia guest review
Clean, friendly, good location.Genuine Hotels.com guest review
The reason that I didn't rate this hotel excellent on all of the areas was because we were told that dog beds will be provided but when we arrived, probably because of the holidays, they ran out.Genuine Expedia guest review
"Pleasant weekend getaway to Napa"
I live in the bay area and was just looking for an easy, relaxing getaway for the weekend. I am also a sales manager for a large global hotel brand, so you could say I have high expectations. The Westin Verasa did not let me down. My check-in experience with Michael was extremely pleasant, and he was courteous enough to offer me an upgrade since the […] hotel occupancy was so low. Awesome! I have been working 60-hour weeks and definitely needed this mini retreat. My boyfriend and I slept like babies in the heavenly beds. The free wi-fi access is also appreciated. The location is fantastic and convenient for a day of wine-tasting and dining. I was pleased to know the "wine-train" is only across the street and will keep that in mind for future visits. I was bummed that I forgot my bathing suit since there is a heated pool and jacuzzi. We took advantage of the complimentary car service which dropped off and picked us up from our dinner reservations at Morimoto's. We returned back to the hotel bar for what was supposed to be a quick night-cap since we had endulged in a tasty flight of sake with our dinner... but a few delicious dirty martinis and hours later, we were swimming in conversation with other guests and some of the delightful staff: the bartender, Garth, and Kenny H. from the kitchen - all very friendly, and we thoroughly enjoyed the company and conversation. We will back for our Napa excursions! Thank you Westin! Read moreGenuine Expedia guest review
Service was excellent, on Honeymoo, staff and Jacob made our stay exceptional!! Very comfortable and extremely romantic (felt like home), would definitely come back just because!!!! Mark and JannGenuine Hotels.com guest review
Upgraded us to a Suite w/separate bedroom. Private balcony.Kitchen,bathtub,shower. Pets accepted at no extra charge.Genuine Hotels.com guest review
Very professional, helpful and friendly staff. I will stay here again soon. Highly recommended.Genuine Expedia guest review
Had a very welcome feeling from the staff! Everyone wanted to help. ThanksGenuine Hotels.com guest review
"GREAT hotel in Napa"
There is nothing better than a Westin Heavenly Bed and their Heavenly shower! This is one of the best hotels we have stayed!Genuine Hotels.com guest review
"Decent accommodation, reasonably priced"
Great hotel if visiting the Napa wine country. Short walk to various good restaurants and wine bars. Attentive and professional staffGenuine Hotels.com guest review
"Two thumbs up!"
My husband and I had never been to Napa before so after reading a lot of reviews online, we decided on the Westin Verasa. The hotel was kind enough to welcome us with a bottle of champagne to celebrate our honeymoon which was a nice touch. This location is AMAZING! We were within walking distance from downtown Napa and if we didn't want to drive, because […] parking can sometimes be an issue, we could take advantage of the shuttle that the hotel provided. We were only a 30 minute drive from Calistoga and Sonomoa and a quick 20 minute drive from our dinner reservations in Yountville. We ate breakfast in the Bank Restaurant downstairs a few times and the food was great. We did notice that the Westin drew an older crowd, but that did not bother us. If you are looking for a younger crowd, you will not find that here, but there are plenty of places close the hotel that you can go hang out. A few things that I did not like were the fact you had to valet your car. They were always quick to grab our vehicle, but we had to pay a daily valet fee and of course you have to throw a tip in there any time you use the service. We did notice that they always got into our room to clean pretty late in the afternoon, around 4pm. We had plans most days so it did not really interfere, but definitely something that is worth knowing. However, when we go back to Napa we will definitely stay at the Westin again so those were not deal breakers. Read moreGenuine Expedia guest review
My Stay was fantastic. I love the heavenly beds and understand you can purchase them... We loved the amenities the gym, the restaurant, pool, and laundry. We came as a group of 18 people from a restaurant outside Boston to taste wine and we could not of had a better group of staff members at the Westin to greet us every morning and night. Thank You […] ! Read moreGenuine Hotels.com guest review
"Wonderful 10th anniversary stay."
Couldn't ask for a better location, room, or service. Staff was very friendly - highly recommend!Genuine Expedia guest review
Easy to drive up to the wineries and easy to walk into Downtown Napa! Good location!Genuine Expedia guest review
Top knoch, A -Z including upper agreement . Vibe, management, staff . All under priced for the experience you receive. Wow!!Genuine Hotels.com guest review
"love the wines"
had a wonderful stay the hotel was beautiful the staff very helpful location greatGenuine Hotels.com guest review
"A wonderful stay!"
The *best* location in Napa. Within walking distance to downtown area, including great restaurants. The staff was also some of the most helpful I've ever seen. It all made for a wonderful stay!Genuine Expedia guest review
"very nice hotel"
new and clean. in addition, very close to the wine train station and has a free shuttle to downtown. swimming pool is very nice too.Genuine Expedia guest review
"Nice, clean, great food"
Very pleasant. La Toque Restaurant was excellent! The staff was very accommodating.Genuine Expedia guest review
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