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Crowne Plaza Brussels Airport, Flemish Brabant (province)

4 stars
Da Vincilaan 4Zaventem1831Belgium, ‏‎800-491-6126
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Excellent4.4 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Value for money
Fairly good value for money
175See all 175 Hotels.com reviews
From 765 reviewsTripAdvisor Traveller Rating

Crowne Plaza Brussels Airport, Flemish Brabant (province)

Hotel Info: ‎866-539-8117‎

from $94
  • Standard Room, 1 King Bed, Park View
  • Standard Room
  • Junior Room, 1 King Bed, View
  • Standard Room, 2 Double Beds, View
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Self parking *

  • RV/bus/truck parking *

Other information

  • Smoke-free property

Also known as

  • Brussels Airport Crowne Plaza
  • Crowne Plaza Brussels Airport
  • Crowne Plaza Hotel Brussels Airport
  • Crowne Plaza Brussels Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Optional extras

Self parking costs EUR 30 per day

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of EUR 26,50 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Health club
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 17
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Kitchen
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Crowne Plaza Brussels Airport, Flemish Brabant (province)’s small print

Also known as

  • Brussels Airport Crowne Plaza
  • Crowne Plaza Brussels Airport
  • Crowne Plaza Hotel Brussels Airport
  • Crowne Plaza Brussels Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Optional extras

Self parking costs EUR 30 per day

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of EUR 26,50 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 175 reviews

Crowne Plaza Brussels Airport, Flemish Brabant (province)
Outstanding5.0 / 5
Lovely airport hotel.
Lovely hotel with comfortable rooms, good service and good food. A fair distance from airport in neighborhood that is more business than tourist. Fine for an airport stay. Only issue was less than sufficient transportation from airport to hotel and hotel to airport. There were times of day when no service was available at all. Would consider staying here again.
1 night trip
Crowne Plaza Brussels Airport, Flemish Brabant (province)
Good3.0 / 5
Hotel looks nice. Problems underneath.
Hotels.com said free shuttle. Not so on weekends. 10-15 Euro cab ride for 1.1 miles. Reception was snarkey when I complained about no free shuttle. No restaurant open on a Saturday night. Bar food only. 34 Euro for a dish of Pasta. Thats's if the restaurant were open which it wasn't. Very poor handling of customer problems. Card in Room said 20 minute satisfaction or call the manager.....at home. Why would they need a card like this if things were running smoothly.
1 night romance trip
Crowne Plaza Brussels Airport, Flemish Brabant (province)
Outstanding5.0 / 5
Great, but...
Great except the shuttle service ended before my plane arrived in Brussels and the taxi drivers were less than enthusiastic to transport me to the hotel. Denied ridership in two taxis before one accepted me, but even he was disgruntled. For a hotel located at an important international airport, the shuttle schedule while understandable, is insensitive to flights into an International such as Brussels. The remark of the clerk to the situation was the shuttle schedule is noted on the hotel's webpage. How many busy businessmen read all details when making a hotel selection?
1 night business trip
Crowne Plaza Brussels Airport, Flemish Brabant (province)
Fair2.0 / 5
Overbooked
This hotel had overbooked themselves, so when I arrived at 1 am after over 24 hrs of travel to the hotel, they told me they would have to send me to another hotel for the first night of my stay. Instead of bringing me to a nearby hotel in the same city, they made me drive 35 mins away to Antwerp to stay in a sub-par hotel. The next morning, the taxi they had arranged to bring me back to the original hotel was over 2 hours delayed, thus I missed my first half day of business meetings, which I had traveled abroad to attend in the first place. As an apology, the delivered a pre-printed and signed apology note. No attempt to rectify the situation. I was still charged the full rate for my first night although it was at a less than satisfactory alternative hotel. I will not be staying here again after that sort of service.
4 night business trip
Crowne Plaza Brussels Airport, Flemish Brabant (province)
Good3.0 / 5
Poor customer service, but nice room.
Check in staff has poor customer service skills. I felt like my check in was an imposition. There are other hotel options close to the airport that would appreciate one's business.
1 night romance trip

See all reviews

Crowne Plaza Brussels Airport, Flemish Brabant (province)

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