Ideal für einen Stadtaufenthalt. Gute Verkehrsanschlüsse. Probleme gabs nur mit der Minibar.Genuine Hotels.com guest review
nur die Minibar hat nicht funktioniert.Genuine Hotels.com guest review
"good location for a city break"
01/24/15 alzo DUBLIN
We stayed for three nights in December the hotel reception staff we really great and looked after anything requested ,the hotel is clean and the location is reasonable to get around the city,the food was very good and the small bar area with sports tv was very well run ,nothing special as already stated large groups of tourists use this hotel so this supports the value and comfort they afford to their guests ,nice and warm as it was very cold while we were there , plenty of supermarkets beside the hotel ,nice stay well looked after and would return. regards Alan
"Reasonable location. Clean and modern. Nice parking."
12/15/14 Edgar_LR Montijo, Setubal, Portugal
This hotel whilst being nothing remarkable, is in a good location. Not in the city center, but you either walk 15 minutes to Metro or 5 minutes to the Tram #1. Could be better, but not to bad. Really nice parking place and not too expensive. Many groups of travel agencies sleep here. Rooms were modern, clean and comfortable. WC was quite modern too. Nice shower with strong pressure. Breakfast was very good, with lots of fresh fruit! Staff were helpful and friendly, they helped us booking a classic concert, as we didn't speak fluent German. However they lacked some information on it. We strongly recommend to buy the Vienna Card to travel around the city without stress! I would probably recommend it to a friend!
"Very good breakfast"
11/04/14 Erleshofer Vienna, Austria
Staff was very friendly Rooms are nice and quiet Best was the breakfast Everything you could wish was there from scrambled eggs to Sunny side up to very good salmon and perfect Bacon many different breads and Sweet Kaiserschmarren (Austrian pancake variant) Applecake We will come back Thanks Rainers
11/04/14 irinawong3 Hong Kong Region, China
Poor experience in this hotel. Impolite staff with poor attitude, unclean room with very narrow bed. Found lost of 1 luggage when arrived airport. I won't go to Vienna again because of this hotel.
"You might have water poisoning here!"
11/01/14 snowpear1010 千葉
Never choose this hotel if you want to enjoy your holiday definitely. I stayed this hotel 2 night . There was instant Chinese noodles in the tea kettle and stunk when I checed in. Some rubbish such as paper on the floor ,undere the desk. I had changed the tea kettle .I don't know who did loke this and I don't understand why hotel didn't wash it. I told about this at the front desk next morning and give them a memo paper with my room number and name not to do that again. Then came back to the room at night ,may be 22:00 or something. Incredulity,I found that the noodle tea ketle coming back again !! There was on the table again! I am sure that this hotel doesn't wash tea kettle and giving me again! If you don't watch inside the ketle ,you may be get sick and loose your holiday. I made a phone call to the front desk and told them to give a clean ketle . The front desk said they won't change the ketle until next morning.eccentric! Also I found some amenities something like a body lotion I did't have yesterday. My be they fotgot that last night. Anyway,this hotel is so dangerous .you may need to join a health insurance.
"Average hotel in Vienna"
10/21/14 Jana_0975 Trencin, Slovakia
Challenges with wifi connection (which is a must for business trip). Was very poor at the beginning, after four times complaining, they managed to fix it, after 3 hours (original explanation was, there is a football match and might be too many people connected - not acceptable for executive room rate!). Reception personnel not really showing customer service. Food, specially breakfast exceptional, very good and various choices. Cleaning services also on a very high level.
"Great 4 star hotel"
09/05/14 JW1710 Vancouver, Canada
I stayed at the hotel for 1 night only but it sure does leave a memorable memory. Check in was smooth and the guy spoke fairly good English. The room was a BIG surprise. very roomy and a nice flat screen television. Great lighting all around and the bathroom was well designed. Not a lot of choice for breakfast but what just as what i expected. Nice location ! Overall a excellent 4 star hotel!
08/22/14 Regina O Vienna
◾Describe the service you experienced ◾Tell us how you liked the room ◾Talk about the location & amenities ◾Say what you liked best & least The service was good The room was o.k. the location & amenities was very good. It was my second visit in your house.
"One of the best"
07/08/14 Olga K Kiev, Ukraine
Rainers is the high quality hotel. Our room was large and spacious with air condition, tea pot and minibar. Room is always clean with changing towels every day. Window view on the cemetery didn't bother me at all. Staff is friendly and attentive with excellent knowledge of English. Breakfast was great, you can even “take and go” coffee and drink it later. Nevertheless hotel is far from the city center and transport takes a lot of time to get there: trams are not fast enough and metro station is pretty far from the hotel. If not the location the hotel would be perfect.
"Great Hotel and Friendly Staff!"
06/18/14 Curly81 Wales
We stayed at this hotel 2 weeks ago. Rooms were airy and clean. Air-con very good. Tea and coffee making facilities and toiletries provided. Breakfast was fantastic and would certainly suit the most discerning of guests. It offered a wide range of food and even supplied soya milk which you don't often see in hotels! We were with a package tour, so our dinner was 'chosen' for us, but again, the food was good and service was both quick and efficient despite the restaurant being full of diners. The waiters were very polite and helpful. Location didn't bother us too much as we were picked up daily at the hotel by our drivers for our tours, but transport links into Vienna were only minutes away from the hotel.
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