"Will never go there again"
Hotel is far from all activities, staff were not polite, didn't have idea that if I booked one room or 2. I requested king size bed they gave me twin beds. And it was like take it or will give street view. Imagine I'm in Boracay Island and street view. What a .....Genuine Expedia guest review
"Good hotel but not on the beach"
Very clean and nice resort, though small. Beach is 10 minute walk down a muddy path. Staff was very friendly and helpful. Needed to change rooms because of construction noise and got an upgrade. Also, they were helpful with the airport transfer to Caticlan. However, they were not helpful with regard to activity planning. You are on your own there.Genuine Expedia guest review
Excellent staff! Complimentary drinks (iced-tea) upon arrival and ease of check in. The Dormitory Room where we stayed was large with a mini balcony, AC and Cable TV worked perfectly fine. Distance to the beach wasn't too bad, probably a 10 min walk or less. Complimentary breakfast had a nice variety with unlimited coffee/drinks. We checked out early […] (5:30am) to catch an early flight out of Kalibo, the staff had even pre-arranged for a take out breakfast which came in handy for the 1.5 hr drive. They also assist transfers to Jetty Port if needed.. Read moreGenuine Expedia guest review
The hotel stay is good.the problem is the WI-Fi connection. If your into getting online, find another hotel.Genuine Expedia guest review
"Nice hotel, far from the noisy beach walkway"
We were a family with a young child, interested in resting, but in a way that was easy to get to the restaurants and the beach. This hotel was perfectly located near the main road. Close to a 24h supermarket, what was really convenient.Genuine Expedia guest review
My friends and I had a great stay! The hotel staff are super friendly, we have so many choices for breakfast and our room is the best!!! Though it is around 2-3 mins. walk to the beach, we really don't mind the exercise. Many thanks Best Western for one of my best vacation!Genuine Expedia guest review
"Standard rooms are loud along the Main Street"
We got an upgrade to the cabana rooms for half the stay - those were lovely and spacious - te standard rooms were much smaller and loud t night as they overlook the main roadGenuine Expedia guest review
I was very impressed by the friendliness of the front desk people. They were very courteous and accommodating. All the hotel personnel (front desk, housekeeping, gardeners, restaurant staff) made our stay very pleasant and comfortable. I will definitely stay at this hotel again.Genuine Hotels.com guest review
1st time to review something worth reviewing. Place was 5 star quality, from the Daily Polishing of hand rails, to the fine trimming of the Green Grass..and most of all the top notch kindness, best care services of the Staff I've ever experienced. Coming from the Service industry of Vegas and a well traveled individual. Special thanks to the great staff, […] too bad some are just OJTs. Good luck and Maraming Salamat for the memorable time. Read moreGenuine Expedia guest review
excellentGenuine Hotels.com guest review
"Good hotel if you want a QUIET place."
I'm a bit disappointed with this hotel considering its BEST WESTERN. The location is about 10 to 15 minutes walk to the beach(don't believe about the 5 minutes walk advertisement) pasing through this tiny alley which is NOT well lit at night, and pot holes everywhere filled with rain water so you'll technically walk in mud water if you're not carefull. […] It's annoying everytime we pass there at night , there's this group of young girls soliciting, "Massage Sir/Maam" no matter how many times we've been refusing their services. The ONLY saving grace about this whole experience are the staff. They were pleasant, friendly, and would go out if their way just to help you. I needed help with my IPAD/reservations, saw Bhelinda(receptionist) about to go for her break, she willingly went back just to assist me. Breakfast - as with most Best Western standard are exceptionally good. With choices of food and delicacies. Read moreGenuine Expedia guest review
First of all the positives: the staff is AWESOME! They treated us like royalty! And the breakfast buffet is great! And the negative: noise from construction next door was very annoying. From 9am to 9pm constant pounding; sawing; scrapping!Genuine Hotels.com guest review
The hotel is located in a busy area accessible to public transport. Walking distance to the beachfront along station 2. Staff are very helpful and accomodating. Breakfast is good. However, the dining area's air conditioning system is not cold enough to a comfort level during this summer time. My family enjoyed the swimming pool but there' no section […] for the kids. Read moreGenuine Expedia guest review
Very happy with the accommodations and will stay there again in the future.Genuine Hotels.com guest review
"Paradise inside Paradise"
The Hotel staff is very friendly and helpful. I like to work-out and members of the staff helped me locate a work out facility. The room was always cleaned and replenished with towels and bed made up upon my return to my room. The continental breakfast was great. Modest variety and plenty of beverages. And I commend the grounds keepers of the up keep […] of the property. Overall I would recommend Best Western and when I return I will stay there again. I thank you all for a wonderful vacation experience in Boracay at Best Western Tropics. Read moreGenuine Expedia guest review
"Great service, clean room, close to everything"
The experience here overall was great - the staff were friendly, the room was affordable, and it was close to everything. It's situated in Station 2, in between 1 and 3, which turned out to be perfect for us - since we liked to visit all 3. If you're looking for a 5 star hotel, this obviously isn't it - but for the rating and price, it's exceptional […] - I would highly recommend it. Read moreGenuine Expedia guest review
"Superior comfort at a reasonble price"
One of the best experiences I have had at any hotel for many years. The quality of the serivce was outstanding and the conditions of the hotel room was superior. The hotel was very clean, beautiful surroundings, everything was working in the room and always plenty of hot water. I enjoyed the friendly staff and the room service and food was very goo […] d. Read moreGenuine Hotels.com guest review
"Great Hotel but easy on the food."
My only concern was the food. I think it was better than most place I saw and there were some dishes on the menu that were good but overall it just not what I expected.Genuine Expedia guest review
"Best Western Boracay Tropics Impression"
I stayed with my wife for 13 days. Overall we happy on this stay except upon check in we had several difficulties such as room was not ready and not the one we requested. We have booked for deluxe king size bed and instead they gave us a superior after 3 hours waiting and discussing we got deluxe but with 2 separate beds. Despite that I wrote that this […] is our honeymoon and we are hoping for paying attention for that. Constantly had problem with the internet and incompetence within reception desk! Read moreGenuine Expedia guest review
"Poor wifi connectivity & no 24hrs room service"
Best Western Boracay Resort has its good ammeities and rooms are clean. There only fall back is the wifi connectivity is really bad. Unless you are planned to be totally 'cut-off' on connectivity and solely on vacation-this is a perfect place and resort. There is no 24hrs room service and the no variety of food serve at the restaurant.Genuine Expedia guest review
"Will stay again..."
great staff, great buffet breakfast, comfortable. will stay here again.Genuine Expedia guest review
"good dorm for group"
very nice pool sometimes better than beach. we were six and dorm was quite good for group. 24/7supermarket is very close. white beach also quite close. not everyone but most of staff was friendly.Genuine Hotels.com guest review
Great customer service with very friendly and helpful staff. I definitely would stay there again. Gives a very relaxing vibe and feel. =)Genuine Hotels.com guest review
Excellent service and delicious breakfast buffet. The only thing is it is not beach front so you need to walk 3 to 5 minutes going to the beach.Genuine Expedia guest review
"Easy access & excellent service"
Hotel is located at the busy main street, so it is easy to get on & off by tricycle. It is a walking distance to the White beach by a passage outside the hotel entrance. As there is a police station on the way to the beach from the hotel, it feels much safer after dark. Hotel services were great. All the hotel staffs were nice and helpful. Although […] the hotel needs some improvement in soundproof from the noisy street & loud guests in the hallway as well as softer pillows, other than that overall facilities were quite satisfying. Especially, the pool was quite nice for a quiet rest. Read moreGenuine Hotels.com guest review
"Good looking in picture but below expectations"
Below expectations as per shown in picture. Less facilities as per shown at pictures too.Genuine Expedia guest review
Hotel is very good but I hope it's nearer the beach.Genuine Hotels.com guest review
"Good place to stay"
Cant complain with a single thing, very positive experienceGenuine Expedia guest review
"Excellent Service except food and maid and front"
Seafood was awful and maid service was limited and needs work. Front desk when asked why someone was trying to access our room during the day, we had do not disturb sign on door, they were trying to get in the room even when we yelled and stated we were in room and please stop. They continued to get into the room several times without our permission […] when we where there and told them to stop. Scared my wife terribly! Front desk was NO help. Read moreGenuine Hotels.com guest review
We had a good stay at Best Western Boracay Tropics, the staffs are very friendly and helpful. Foods are very good, there are plenty of varieties to choose on.Genuine Hotels.com guest review
"A quiet escape from the bustling surroundings"
This hotel is close to everything yet a great escape from all the noise and pollution that is boracay. We were given a glass of cold iced tea as soon as we arrived which was a welcome surprise. There are ATMs located to the left of the hotel and a 24hr convenience store across the road. Booking activities was a hassle free experience. Would definitely […] recommend this to anyone. Read moreGenuine Expedia guest review
Good central position close to the beach (two minute walk), close to atm machines, five minute walk to D-Mall, great pool, perfect for a dip after a day at the beach or walking around the island, internal facing units were very quiet, hotel staff were exemplary and made very effort welcome us and provide assistance, air conditioning was good, neat and […] tidy bathrooms, breakfast was good, coffee and eggs were as good as home made with a selection of other things to try, always had transport at our door step, perfect place to hide away from the noise and bustling beach front. Read moreGenuine Expedia guest review
""Great Swimming Pool""
Our stay at Best Western Boracay Tropics is just fine. Our Superior room is comfy and breakfast are good. However, the room that my sibling booked which is a dorm-room is not the same as it is being showed in the internet & fliers. The dorm room they had was very small and compact, while the one in the internet is very spacious ang cozy. The receptionist […] said that those big dorm rooms are located at another building and that views are not that good. Told her that the dorm room they gave my sibling doesn't even have a window, so what's the sense of not giving the big dorm rooms just because the view is not that good. Oh well, she didn't answer anymore. So next time, make sure that what you booked is what you get. Anyway, the only thing we truly enjoyed at this hotel is the heated pool. Kids can swim even at night because of the warm pool water. Read moreGenuine Hotels.com guest review
Everything is perfect with this hotel if u dont mind a bit of walk to the beachGenuine Hotels.com guest review
"Very dated rooms but well maintained grounds."
Picture a room in a US interstate-side motel with worn out mattresses, very poor TV reception and very weak WIFI and you'll get the idea of what the room here was like. On the positive side of things, the small grounds and pool were well maintained and the staff was friendly. How anybody has rated this a 4 star hotel is beyond us, unless they are comparing […] it to youth hostels. Read moreGenuine Hotels.com guest review
I have given this tour package to my niece & husband!she said everything is excellent!They even got a free room upgrade when they requested a more quiet room.The manager was helpful and everyone was just excellent!Free bfast that comes w/the package is just fantastic she said!Definitely we will book again!Thanks also to expedia for organizing!Genuine Expedia guest review
"Good concierge travel arrangement - good value"
We stayed at Best Western Tropics for the first two nights of our time in Boracay. The condition of the hotel is ok, generally clean, but there was construction work going on next door from 8am to 5pm. (Looks like they're building a new hotel next door.) From our room we could hear the noise, but it didn't bother us too much cos we were out and about […] during the day. What we can recommend about this hotel is you can definitely trust them to book water activities through them. On the street, people pretend to offer you good rates for water activities, but you can easily get ripped off. (The richer you look, the higher rates they offer.) We found that Best Western offers reasonable (and actually best rates we've been offered) for water activities. It's also very pleasant to have a massage in the hotel as well. On the street, standard rate is 350 pesos for one hour massage. The hotel charges 600 but we think it's worth it because it's been done in a comfy room with clean beds, instead of dark rooms and random beds in an alley massage parlor. Read moreGenuine Hotels.com guest review
"Nice hotel, but wifi was a bit dodgy"
About 5 mins walk to the beach. Nice place to stay at. Wifi was a bit problematic.Genuine Expedia guest review
That I did made a good choice in picking up a suitable hotel for my family. The hotel staff are friendly and always ready to help . Excellent food presentation for breakfast buffet.Genuine Hotels.com guest review
The staff are very attentive and helpful, i like them.Genuine Hotels.com guest review
"wonderful & lovely beach in the philippines"
relaxing....Genuine Hotels.com guest review
"A lovely holiday!!"
The Best Western Tropics was pleasantly surprising! We didn't know what to expect but had a lovely stay for 6 days - the staff were always so friendly and always nearby to serve you. We had a room on the top floor (the stairs were annoying but good exercise) The room was exactly what we needed, modern, comfortable, and the air conditioning was really […] good! The beds were comfortable and the room was always cleaned up every day. There was also a tv with many channels. The bathroom was modern and really nice. The pool is lovely to lie beside and relax and also we enjoyed swimming in it. The breakfast was buffet, quite a variety of food every morning. The location is good because it is not noisy and it's a good walk to D'mall and anything you need is in walking distance or you can get a tricycle if you don't want to walk. We had a lovely stay here and would stay here again. Read moreGenuine Expedia guest review
"Peaceful and friendly stay at the Tropics"
Great stay , friendly people. hot shower, only the wireless internet did not work in our room which it was suppose too. Internet did work in the lobby fine, but the mosquitoes were all over me there. Overall good stay just wish the internet worked in my room. stayed in room 601Genuine Hotels.com guest review
"not on the beach or closer by"
below average hotel and slightly run downGenuine Hotels.com guest review
"Near the ammenities of White Beach"
The Hotel was in great compound and has a great variety of rooms to suit your purpose. My only concern is that some of the de-luxe rooms are too close to the road and you couldn't even open your balcony door/window because of the noise. The toilet also kept getting blocked after using it a couple of times during the day and we didn't get moved to a […] new room till our final day in Boracay. But when we did get moved to a different part of the hotel the view was amazing and I am glad this hotel is a compound on its owm but only took 3-5 minutes walk to get to white beach and all the ammeniites it has to offer. Read moreGenuine Hotels.com guest review
the hotel was grate it was like staying in a five star hotel, very clean and comfy the food was grate, close to everything, the ideal base for staying at boracay, at a reasonable price, the staff are grate very help full, the landscapeing is just beautiful, it portaies the sence of a relaxing holdayGenuine Expedia guest review
"friendly staff, nice enough rooms, free wifi"
we've stayed at 6 different hotels in Boracay now and this one ranks #2 on our list. The rooms are small but nice enough and make you feel a bit like you are staying in a tree house in the jungle, even though you are only 5mins away from the beach. The staff is friendlier than in other places and the food (breakfast) was good. It's a fairly small hotel […] so the pool isn't great, and they don't offer room service but with so many great restaurants very close by you don't wanna have food in the room anyway. Big plus was the free Wifi everywhere in the hotel. Overall, we might stay there again on our next visit to Boracay Read moreGenuine Expedia guest review
"Excellent hotel for the price"
I stayed 8 nights in this hotel. I cant praise it enough. There was some mix up initially with my airport pick up but that was the only problem i encountered. The room i stayed in was clean, large and comfortable, it was cleaned every day . The hotel is like a little oasis around a nice inviting pool. The gardens are lovely and well maintained. Breakfast […] was very good with a great selection. Free wifi was handy although a bit slow from time to time. I did eat at the restaraunt a couple of times. I cant rave about the food but it was ok and value for money. The hotel is centrally located. About 5 mins walk to the beach and then you can head right to DMall or for a quieter stroll/day turn left and head down towards station 3. There are plenty of good value restaraunts close by on the beach. Across the road is a little supermarket which comes in very handy. Like any beach resort town, anything you buy at the shops on the beach can be at a greatly increased price, best you stock up at the supermarket.. Staff all very friendly with warm welcomming smiles. English is widely spoken and understood by all the staff. If your looking for somewhere to relax, single, family whatever, and you still want to be close to all the attractions then this is your hotel. Enjoy! Read moreGenuine Hotels.com guest review
"Boracay Tropics Hotel"
Me and my boyfriend really had a great time in the comforts of Boracay Tropics Hotel... If there would be a chance for me to go back in the island of Boracay I will still consider this Hotel on my probable list of refuge while still in the Island... Thanks to the Hotel staff whose really warm and accommodating.Genuine Hotels.com guest review
over all....i can say that we had our full satisfaction in our 3 day stay in the hotel.....Genuine Hotels.com guest review
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