I was very impressed by the friendliness of the front desk people. They were very courteous and accommodating. All the hotel personnel (front desk, housekeeping, gardeners, restaurant staff) made our stay very pleasant and comfortable. I will definitely stay at this hotel again.Genuine Hotels.com guest review
1st time to review something worth reviewing. Place was 5 star quality, from the Daily Polishing of hand rails, to the fine trimming of the Green Grass..and most of all the top notch kindness, best care services of the Staff I've ever experienced. Coming from the Service industry of Vegas and a well traveled individual. Special thanks to the great staff, […] too bad some are just OJTs. Good luck and Maraming Salamat for the memorable time. Read moreGenuine Expedia guest review
excellentGenuine Hotels.com guest review
"Good hotel if you want a QUIET place."
I'm a bit disappointed with this hotel considering its BEST WESTERN. The location is about 10 to 15 minutes walk to the beach(don't believe about the 5 minutes walk advertisement) pasing through this tiny alley which is NOT well lit at night, and pot holes everywhere filled with rain water so you'll technically walk in mud water if you're not carefull. […] It's annoying everytime we pass there at night , there's this group of young girls soliciting, "Massage Sir/Maam" no matter how many times we've been refusing their services. The ONLY saving grace about this whole experience are the staff. They were pleasant, friendly, and would go out if their way just to help you. I needed help with my IPAD/reservations, saw Bhelinda(receptionist) about to go for her break, she willingly went back just to assist me. Breakfast - as with most Best Western standard are exceptionally good. With choices of food and delicacies. Read moreGenuine Expedia guest review
First of all the positives: the staff is AWESOME! They treated us like royalty! And the breakfast buffet is great! And the negative: noise from construction next door was very annoying. From 9am to 9pm constant pounding; sawing; scrapping!Genuine Hotels.com guest review
The hotel is located in a busy area accessible to public transport. Walking distance to the beachfront along station 2. Staff are very helpful and accomodating. Breakfast is good. However, the dining area's air conditioning system is not cold enough to a comfort level during this summer time. My family enjoyed the swimming pool but there' no section […] for the kids. Read moreGenuine Expedia guest review
Very happy with the accommodations and will stay there again in the future.Genuine Hotels.com guest review
"Paradise inside Paradise"
The Hotel staff is very friendly and helpful. I like to work-out and members of the staff helped me locate a work out facility. The room was always cleaned and replenished with towels and bed made up upon my return to my room. The continental breakfast was great. Modest variety and plenty of beverages. And I commend the grounds keepers of the up keep […] of the property. Overall I would recommend Best Western and when I return I will stay there again. I thank you all for a wonderful vacation experience in Boracay at Best Western Tropics. Read moreGenuine Expedia guest review
"Great service, clean room, close to everything"
The experience here overall was great - the staff were friendly, the room was affordable, and it was close to everything. It's situated in Station 2, in between 1 and 3, which turned out to be perfect for us - since we liked to visit all 3. If you're looking for a 5 star hotel, this obviously isn't it - but for the rating and price, it's exceptional […] - I would highly recommend it. Read moreGenuine Expedia guest review
"Superior comfort at a reasonble price"
One of the best experiences I have had at any hotel for many years. The quality of the serivce was outstanding and the conditions of the hotel room was superior. The hotel was very clean, beautiful surroundings, everything was working in the room and always plenty of hot water. I enjoyed the friendly staff and the room service and food was very goo […] d. Read moreGenuine Hotels.com guest review
"Great Hotel but easy on the food."
My only concern was the food. I think it was better than most place I saw and there were some dishes on the menu that were good but overall it just not what I expected.Genuine Expedia guest review
"Best Western Boracay Tropics Impression"
I stayed with my wife for 13 days. Overall we happy on this stay except upon check in we had several difficulties such as room was not ready and not the one we requested. We have booked for deluxe king size bed and instead they gave us a superior after 3 hours waiting and discussing we got deluxe but with 2 separate beds. Despite that I wrote that this […] is our honeymoon and we are hoping for paying attention for that. Constantly had problem with the internet and incompetence within reception desk! Read moreGenuine Expedia guest review
"Poor wifi connectivity & no 24hrs room service"
Best Western Boracay Resort has its good ammeities and rooms are clean. There only fall back is the wifi connectivity is really bad. Unless you are planned to be totally 'cut-off' on connectivity and solely on vacation-this is a perfect place and resort. There is no 24hrs room service and the no variety of food serve at the restaurant.Genuine Expedia guest review
"Will stay again..."
great staff, great buffet breakfast, comfortable. will stay here again.Genuine Expedia guest review
"good dorm for group"
very nice pool sometimes better than beach. we were six and dorm was quite good for group. 24/7supermarket is very close. white beach also quite close. not everyone but most of staff was friendly.Genuine Hotels.com guest review
Great customer service with very friendly and helpful staff. I definitely would stay there again. Gives a very relaxing vibe and feel. =)Genuine Hotels.com guest review
Excellent service and delicious breakfast buffet. The only thing is it is not beach front so you need to walk 3 to 5 minutes going to the beach.Genuine Expedia guest review
I would give Best Western Tropic a solid B. The room was ok,the pool area was very nice,and the breakfast buffett was good. Room serivce was very good. My only complaint was that the bed was too firm,but this seems to be a problem at all Filipino hotels,even 4 star hotels in Manila.Genuine Expedia guest review
"great stay & service"
the room was clean and comfortable and the staff are very hospitable. there is some noise on the street that i could here from my room, but it wasnt enough to keep me up even though im a light sleeper.Genuine Hotels.com guest review
"Nice economy hotel in a lousy location..."
The Best Western Boracay Tropics Hotel is a modestly priced, well-run hotel which is unfortunately located on Boracay's "Main Road". This means that there is road noise 24/7 because of the non-stop parade of trikes which move tourists from one end of the island to the other. Indeed, (Boracay is a victim of its' own success because of the unchecked, […] over-development which has reduced Boracay's appeal as an idyllic island paradise. The "Boracay Tropics" Hotel, as the locals call it, also suffers from the fact it is sent back away from the beach. It is only a five-minute walk to the beach, however, you will be dodging motorized vehicles which will emit carbon monoxide exhaust for you to breath the entire entire way to the beach. For all its' hype, Boracay's streets lack sidewalks. If I wanted to choke on smog, I could just visit Manila. Btw, the Boracay Tropics Hotel lacks an elevator, so be prepared to climb stairs (four floors)! Read moreGenuine Hotels.com guest review
"Great location, so-so service"
Hotel is located about 3 minutes from White Beach. Be prepared that the walk is not very scenic, though. It is down a potholed brick road that floods when it rains, and you'll be dodging tricycles and motorbikes. However, that description applies to most of the hotels near White Beach. There are lots of restaurants, etc., within easy walking distance. […] It's also easy to hire a tricycle at the the hotel's front entrance. These will take you anywhere on the island for a few dollars. The hotel provided a convenient airport transfer from Caticlan, which is a good idea if you've never been to Boracay before. For the price we paid, our room was ok. We had a pool view, but some of the rooms overlook what is literally a huge dirt pile. Breakfast was also good for the price we paid. The spa staff were very friendly and professional. You can get a cheaper massage on the beach, but it's more relaxing to get it at the hotel since it's air conditioned and quieter. The front desk staff was friendly, unless you did not follow their policies precisely. For instance, you have to leave a deposit for beach towels. Fine, but they got very upset that we didn't return our receipt with the towels. It seems unreasonable to ask people to carry a receipt around the beach all day. We also didn't have our Expedia printout when we checked in, and they were very annoyed, even though I had my credit card, ID, and itinerary number. We also inquired about snorkeling, and they were not helpful at all. Read moreGenuine Expedia guest review
"Great Hotel. Great staff and not far from the beach."
I was comfortable and enjoyed my stay at this hotel. The interior of the hotel is quiet and very manicured and clean. Rooms facing the main road can be a little noisy from the street traffic. Rooms facing the interior should be ok as far as any noise. The staff is very friendly and eager to make you feel welcome. The walk to the beach is no more than […] three minutes and there is a market located across the street from the hotel. Read moreGenuine Expedia guest review
"One night stay"
Hotel is in a great location. Close to the beach and shopping. Massage is cheaper outside the hotel and is great! We ate at the restaurant in the hotel and they were very accomodating to special dietary needs of our group. Only complaint is they kicked us out early - at Noon and shuttled us back to the ferry to go to airport way too soon. It only takes […] about 15 minutes 30 minutes tops so use your time wisely! We sat at the airport for 4 hours when we could have been at the beach, swimming pool or even shopping. Read moreGenuine Hotels.com guest review
very attentive service. Food was good in hotel restaurant.Genuine Hotels.com guest review
"Very dated rooms but well maintained grounds."
Picture a room in a US interstate-side motel with worn out mattresses, very poor TV reception and very weak WIFI and you'll get the idea of what the room here was like. On the positive side of things, the small grounds and pool were well maintained and the staff was friendly. How anybody has rated this a 4 star hotel is beyond us, unless they are comparing […] it to youth hostels. Read moreGenuine Hotels.com guest review
"Good concierge travel arrangement - good value"
We stayed at Best Western Tropics for the first two nights of our time in Boracay. The condition of the hotel is ok, generally clean, but there was construction work going on next door from 8am to 5pm. (Looks like they're building a new hotel next door.) From our room we could hear the noise, but it didn't bother us too much cos we were out and about […] during the day. What we can recommend about this hotel is you can definitely trust them to book water activities through them. On the street, people pretend to offer you good rates for water activities, but you can easily get ripped off. (The richer you look, the higher rates they offer.) We found that Best Western offers reasonable (and actually best rates we've been offered) for water activities. It's also very pleasant to have a massage in the hotel as well. On the street, standard rate is 350 pesos for one hour massage. The hotel charges 600 but we think it's worth it because it's been done in a comfy room with clean beds, instead of dark rooms and random beds in an alley massage parlor. Read moreGenuine Hotels.com guest review
"Nice hotel, but wifi was a bit dodgy"
About 5 mins walk to the beach. Nice place to stay at. Wifi was a bit problematic.Genuine Expedia guest review
That I did made a good choice in picking up a suitable hotel for my family. The hotel staff are friendly and always ready to help . Excellent food presentation for breakfast buffet.Genuine Hotels.com guest review
The staff are very attentive and helpful, i like them.Genuine Hotels.com guest review
"wonderful & lovely beach in the philippines"
relaxing....Genuine Hotels.com guest review
"A lovely holiday!!"
The Best Western Tropics was pleasantly surprising! We didn't know what to expect but had a lovely stay for 6 days - the staff were always so friendly and always nearby to serve you. We had a room on the top floor (the stairs were annoying but good exercise) The room was exactly what we needed, modern, comfortable, and the air conditioning was really […] good! The beds were comfortable and the room was always cleaned up every day. There was also a tv with many channels. The bathroom was modern and really nice. The pool is lovely to lie beside and relax and also we enjoyed swimming in it. The breakfast was buffet, quite a variety of food every morning. The location is good because it is not noisy and it's a good walk to D'mall and anything you need is in walking distance or you can get a tricycle if you don't want to walk. We had a lovely stay here and would stay here again. Read moreGenuine Expedia guest review
"Peaceful and friendly stay at the Tropics"
Great stay , friendly people. hot shower, only the wireless internet did not work in our room which it was suppose too. Internet did work in the lobby fine, but the mosquitoes were all over me there. Overall good stay just wish the internet worked in my room. stayed in room 601Genuine Hotels.com guest review
"not on the beach or closer by"
below average hotel and slightly run downGenuine Hotels.com guest review
"Near the ammenities of White Beach"
The Hotel was in great compound and has a great variety of rooms to suit your purpose. My only concern is that some of the de-luxe rooms are too close to the road and you couldn't even open your balcony door/window because of the noise. The toilet also kept getting blocked after using it a couple of times during the day and we didn't get moved to a […] new room till our final day in Boracay. But when we did get moved to a different part of the hotel the view was amazing and I am glad this hotel is a compound on its owm but only took 3-5 minutes walk to get to white beach and all the ammeniites it has to offer. Read moreGenuine Hotels.com guest review
the hotel was grate it was like staying in a five star hotel, very clean and comfy the food was grate, close to everything, the ideal base for staying at boracay, at a reasonable price, the staff are grate very help full, the landscapeing is just beautiful, it portaies the sence of a relaxing holdayGenuine Expedia guest review
"friendly staff, nice enough rooms, free wifi"
we've stayed at 6 different hotels in Boracay now and this one ranks #2 on our list. The rooms are small but nice enough and make you feel a bit like you are staying in a tree house in the jungle, even though you are only 5mins away from the beach. The staff is friendlier than in other places and the food (breakfast) was good. It's a fairly small hotel […] so the pool isn't great, and they don't offer room service but with so many great restaurants very close by you don't wanna have food in the room anyway. Big plus was the free Wifi everywhere in the hotel. Overall, we might stay there again on our next visit to Boracay Read moreGenuine Expedia guest review
"Excellent hotel for the price"
I stayed 8 nights in this hotel. I cant praise it enough. There was some mix up initially with my airport pick up but that was the only problem i encountered. The room i stayed in was clean, large and comfortable, it was cleaned every day . The hotel is like a little oasis around a nice inviting pool. The gardens are lovely and well maintained. Breakfast […] was very good with a great selection. Free wifi was handy although a bit slow from time to time. I did eat at the restaraunt a couple of times. I cant rave about the food but it was ok and value for money. The hotel is centrally located. About 5 mins walk to the beach and then you can head right to DMall or for a quieter stroll/day turn left and head down towards station 3. There are plenty of good value restaraunts close by on the beach. Across the road is a little supermarket which comes in very handy. Like any beach resort town, anything you buy at the shops on the beach can be at a greatly increased price, best you stock up at the supermarket.. Staff all very friendly with warm welcomming smiles. English is widely spoken and understood by all the staff. If your looking for somewhere to relax, single, family whatever, and you still want to be close to all the attractions then this is your hotel. Enjoy! Read moreGenuine Hotels.com guest review
"Boracay Tropics Hotel"
Me and my boyfriend really had a great time in the comforts of Boracay Tropics Hotel... If there would be a chance for me to go back in the island of Boracay I will still consider this Hotel on my probable list of refuge while still in the Island... Thanks to the Hotel staff whose really warm and accommodating.Genuine Hotels.com guest review
over all....i can say that we had our full satisfaction in our 3 day stay in the hotel.....Genuine Hotels.com guest review
"The room has many ants, mosquitoes"
Do not put any open food or beverages in the room, the ants will come！Room and website description is completely different, a good room to rely on luck, and do not take your holidays at stake!Genuine Hotels.com guest review
the hotel is close in D'mall where is the island center. the breakfast is delicious and location is convenient. nice hotel~Genuine Hotels.com guest review
"Gest western boracay tropics hotel"
Greeted in lobby by a glass of ice tea and friendly yet busy staff. Check in was late but this is high season and they had many people in the hotel. So the room was not ready until 3pm. The room was very clean and comfortable. at night the room was very quiet. Nice garden type grounds. everyone was very friendly and helpful. breakfast was in buffet […] style. it is a walk to the beach but not too far. I would stay here again Read moreGenuine Hotels.com guest review
"Great Place to stay"
We only stayed here for one night. Overall, i am satisfied with the service. Hotel staffs were all actively helpful. However, try to request the room that faces the garden or pool. Rooms face the street could annoy you with noises at night time.Genuine Hotels.com guest review
nice hotel, kindly staff, cleanGenuine Hotels.com guest review
"Boracay Tropics - gr8 location"
We spent 5n here and overall we were v.happy with the hotel. The location is excellent. It is a very short walk to the beach, there is a discount store/supermarket across the road (Price Rite) and an ATM just a minute away. The breakfast was excellent and the staff were friendly. Great Happy Hour deals too :D My ONLY neative point is small (and a little […] fussy) is that the room was a little 'tired'. The furniture was the daggy cane variety and detracted from the room. But the biggest down-fall was the air-con. It was a hole in the wall variety that even on full (all day and night) only just managed to take the edge of the heat. To make it worse, the housekeeping staff would turn it down when they cleaned the room. The pool is not large by any means BUT it is cold, has beautiful gardens, was not busy (most people at beach I guess) and has a gradual entry at one end which made it good for my 4yo. Overall, the hotel was great value for money and I would definately return (maybe I ask if any rooms had been refurbished and request one of those ??) Read moreGenuine Hotels.com guest review
"Great Service but cold shower and noisy neighbours"
The pluses: Restaurant and porter staff were very helpful and upbeat. Location is good, a short walk from beach and lots of restaurants nearby. Minuses: Shower had no hot water (though bathroom sink tap was working normally) - complained to reception staff who said maintenance would fix it but nothing done and no follow up. Also, the Crown Regency […] Hotel across the street had a large LED TV display which was blaring at high volume into my room from 8 to 8 -- fortunately on the second day the TV went on the fritz and I had some relief. Read moreGenuine Expedia guest review
"Lovely hotel in a somewhat dark neighborhood"
We stayed at this hotel for six nights and had a great time. Let's start with the good things: the hotel is quite large with a nice swimming pool in the middle of the garden. Our room was facing the swimming pool, so we had no problems with the surrounding traffic. The room was large, nice bed, tv with lots of american and international channels, nice […] bathroom and lots of shelves to keep your things on. There was also an in-room safety box, which we highly appreciated. The room was clean even though we constantly kept bringing in sand from the beach. We tried out the breakfast buffet a couple of times and have no complaints, there was a large variety of different foods and drinks. The staff was very friendly and helpful when needed. Housekeeping tried waking us up early on our first day, but they learned that we like to sleep longer so they didn't come knocking anymore. The bad things: the aircon was probably slightly faulty and was very very loud. We had to turn it off during the night to be able to sleep. The hotel is not located directly on White Beach, you actually have to walk for a few minutes. We didn't mind because we wanted to have a hotel with a swimming pool, but the street leading to White Beach was always very dark and smelly. We didn't feel unsafe, but uncomfortable. Especially after rain when there were big puddles all over and you had to look down all the time to try to avoid them. It might be good to carry a lamp or torch of some kind. We ended up taking tricycle rides just to avoid the walk. Read moreGenuine Hotels.com guest review
"Best Western Boracay Tropics- Unforgetable stay"
clean room,good quality breakfast buffet included in room rate, great pool. They have no accessible computer for guest use ( out of use) ..Hotels.com guest are on the noisy street side, their hotel staff are so accomodating. 9 minutes walk to beachGenuine Hotels.com guest review
"Central hotel, clean and comfortable"
This hotel fulfilled our expectations of a relaxed vacation on Boracay. We received iced tea upon arrival, the room was clean and comfortable, the hotel is only a 7 minutes walk to White beach. Breakfast could have been a bit more varying and the restaurant food as well as the transfer to Caticlan Airport is quite expensive by local standards thoug […] h. Read moreGenuine Hotels.com guest review
The hotel is conveniently located about a three minute walk from the beach. The room was big, very clean and air-conditioned with a balcony. The hotel staff were very friendly and willing to help with queries. The hotel is also located on station 2 of the island where most of the bars and restaurants are also located. I can't fault this hotel on anything. […] It was exactly as it was described and I had a great holiday. I would stay here again if I ever return to the Philippines. Read moreGenuine Hotels.com guest review
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