Staff was very friendly although we were unable to get a double bed ( we had 2 twins instead) they made up for it in service. Location is about a 5 min drive to Chaweng beach(nothing really around the hotel) but they offer free shuttle service to and from the beach so it worked out great!Genuine Hotels.com guest review
"It was ok."
Well. Lots of stairs to my room. Expensive breakfast. But had a very nice pool but it closed at 6pm. Hotel is about 20min walk to the beach. 15min walk to markets. But the overall cost cheaper than a stay on beach side.. close to temple..... peaceGenuine Expedia guest review
Staff was helpful, friendly, polite. Our room was up several flights of stairs - no elevator. Not a big deal for us, but might be for others. Room was clean. Bathroom was ok - shower had issues draining, but we had this problem everywhere we stayed in Thailand. Room service was decently priced, pretty standard fare. Happy hour by the pool was nice. […] The free breakfast was a plus - much more convenient than trying to find somewhere else to eat in the morning. Location as pretty good - about a 15 minute walk to Chaweng Beach. They do offer a free shuttle down there every 30 minutes. Think this hotel is best for couples, adults - didn't see any families/children there. Read moreGenuine Expedia guest review
"Great hill setting, pool & gardens. Bad bathroom."
I enjoyed my time there and particularly the hill setting makes it a relaxing stay. You feel relaxed there. Only issues were the shops nearby on the street are poor and you need to go to Chaweng for good choice (5 mins). The pool is great but the staff do not seem to care about the pool bar and serving you.Genuine Expedia guest review
"When Thailand meets the Shining"
This hotel may have rocked the Kasbah back in 1982 but it now is more reminiscent of an open air version of the hotel in the Shining. There are quite literally hundreds of stairs to access the rooms, no lift, and no porter to assist with luggage. We had quite the work out lifting our bags to our room on the “3rd floor” which was accessed after about […] sixty steps up a slope. The pool atmosphere was bleak, pool was not clean, water features were all shut down and the breakfast was dismal at best. We stayed here after finding on hotels.com for one night before we had an early morning flight; their car service to the airport was quite expensive. Read moreGenuine Hotels.com guest review
geat reception even had a up-grade because our room was not ready when we show-up. servise was great. Pool was nice. and the shuttle service to go at the beach work well. This is the only complain, this hotel is not really close to the beach (would be a walk of 10-15min) but the shuttle done a great job. even late. really this hotel is great the restaurant […] give good food for correct price. I would come back there, anytime. Nous avons eut une très bonne réception et même un une meilleure chambre puisque la nôtre n'était pas prête à notre arrivé. Le service était très bon, la picine très belle et le service de navette pour allé à la plage donne un très bon service. c'est d'ailleur le seul point négatif, l'hotel est loin de la plage (environ 10-15minutes de marche), mais la navette suffit, même s'il est tard. Réellement cette hotel était très bien, même la nourriture au restaurant était bonne et à un prix acceptable. J'y retournerais n'importe quand. Read moreGenuine Hotels.com guest review
"We'd stay again..."
There were some great points and some not so good ones... Its a really beautiful place, and our room was clean and it had a nice balcony. the staff were very friendly but not very helpful... they were often misinformed. The shuttle runs every 30 minutes (but only if someone is waiting) to Chawengs center which is great for the way down but a bit inconvenient […] on the way back. Breakfast was delicious. Read moreGenuine Hotels.com guest review
"Great place for the money!"
Can't fault this place. Not on the beach but if you rent a scooter across the street you can scoot to the beach in a few minutes. Awesome pool, very helpful and friendly staff. Beds were good enough but not luxurious, but the price made up for it. Clean place with decent decor, new tile in the bathroom, in room safe, TV etc. I liked it but decided to […] pay more and move nearer the beach but honestly if i was on a tighter budget this place was totally great for the money. Pay for wi-fi was reliable and fast. Front desk staff, cleaning staff, and grounds were all exceptional. I really have zero complaints about this place especially considering the price, a real bargain! Read moreGenuine Expedia guest review
Very average. Lots of stairs to climb. Breakfast was not good.Genuine Hotels.com guest review
Friendly staff, couldn't fault them on any service/s. They were polite, helpful and generally a pleasure to deal with. Pools, WiFi, etc.. great quality. There are quite a number of steps to climb throughout the hotel, this not being an issue for us, it may be quite a deal breaker for the elderly, injured, unwell or unfit traveller/s. We enjoyed our […] stay and would recommend Nova Samui to anyone looking for a well situated, very affordable place to stay while in Koh Samui. Read moreGenuine Hotels.com guest review
"Great value for money! beautiful garden and pool:)"
We stayed there for 12 days with my husband. Very happy with our choice cause we got more than we expected for what we paid for. Our hill room was quite big and nice with beautiful view to the garden from your balcony. Calm place, not many people, maybe because of low season. Cleaning ladies did a great job every day, new towels and etc.The pool was […] lovely but tiles in some places were old and had to be fixed. It also worked till 6 pm for some reasons, a bit early I believe. Free bus goes to Chaweng walking street every 30 mins, was useful. No free Wi-Fi in the room, we had to pay for it. In general we had a great holiday and will be back again:) Read moreGenuine Hotels.com guest review
Stayed here for several weeks and the place was amazing. Lovely room and pool and even though it's a little further from town they offer a free bus in every half hour. Only drawback was having to pay a little extra for internet and they didn't offer motobike rental so we had to go elsewhere.Genuine Expedia guest review
We'd been traveling all day and we're hot and tired. We weren't welcomed well, the people after us received welcome drinks and we didn't? Consistency would be good, just cause we looked like back Packers doesn't mean you treat us that way. The room was quite nice, the tv reception want the best, we had to pay for wifi, which was free in all the other […] places we stayed. The free hotel shuttle that we booked that was meant to pick us up from town didn't turn up til we called them. Over all I wasn't impressed. We stayed at many hotels during our trip that were better. Read moreGenuine Expedia guest review
"A couple of hiccups but would stay here again"
This was my 2nd stay at the Nova. The first was just 2 nights and no issues. This time was a week and I had a couple of minor problems. I will get to them later as I don't want to give the wrong idea - this is a good place to stay and I would stay here again. It is less than 10 mins walk from the Central Festival shopping centre which is the largest […] in Samui. It is a bit over 10 mins walk to Chaweng Beach which is the main spot for night life. I was alone but it would also be a good place for a family. I had a Junior Suite which had two rooms plus a bathroom with shower and bath. Room 1 had a large single bed, lounge suite and coffee table. Room 2 had a king size bed, TV, fridge, desk, wardrobe etc... Both spacious rooms, a bit dated, but comfortable with separate air conds. The resort sprawls over a sloping hill so depending on your room placement you may have to walk up quite a few steps. There is a large pool and the food is ok for the price. The problems I had: One day I had no water due to a broken pipe. My hot water system broke down on two separate occasions. My air cond broke down four times. I must say though the staff were very attentive and rectified each problem very quickly. Also the WiFi kept dropping out which was annoying especially since I had to pay extra for it (only 300 Baht for 1 week). Read moreGenuine Expedia guest review
"Very nice hotel...at the main area in koh samui..."
Good stay...nice hotel...area really nice...plus free drop of to chaweng centre..extra bonus...Genuine Hotels.com guest review
"10 minutes walk to Chaweng Beach"
The hotel is located about 10 minutes walk to Chaweng Beach which is where the main night life is, and there are also regular shuttles which can drop you off there. It is also about 5 minutes walk to the Central Festival shopping centre which has just opened and is by far the largest in Koh Samui. My room was quite spacious, clean, comfortable and overall […] pleasing. You have to pay for the WiFi but it is only 100 Baht per day or 300 per week which is not much. Another downside is the resort is set on a large sloping block so depending which room you get you may have to walk up a lot of steps to get to it... Read moreGenuine Expedia guest review
"Good hotel, awesome staff"
Was a decent hotel for the price paid. It was an older hotel, and you can tell that as soon as you see inside. For the purpose of the trip, it was fine. The balcony door wouldn't latch properly, and as soon as it was reported, two guys came up straight away to repair the door. Very helpful staff, with a great attitude! Also should mention that it's […] location made it a very quiet and relaxing stay. Read moreGenuine Hotels.com guest review
"Great location and good price"
Enjoyed the location and great views of the lake. Room was big size with great balcony. Not happy that I had to pay extra for wifi. Also, very poor pressure in shower.Genuine Expedia guest review
"good room service, and away from busy area."
we loved the gardens and the staff are friendly. good food, stick to thai dishes.Genuine Hotels.com guest review
It wasn't bad for 2 days The rooms are not very clean and first morning I woke up to find a cat eating a bird on our terrace I'm still traumatised They do free shuffle to the chaweng center , very useful I don't think I would stay there again or would recommend to anyone elseGenuine Hotels.com guest review
"Will not stay here again"
When I booked this hotel my room came with free wifi. When I got there they told me I had to pay for the service when it clearly said on my booking I printed out that it was included. Generally unhelpful staff almost robotic with no enthusiasm. Wont stay here again! Glad I only stayed the one night!Genuine Expedia guest review
Nice hotel but the wifi wasn't free and the pool closed at 6pm which seemed a bit early. They did have a free shuttle into chewang beach which was nice.Genuine Expedia guest review
"great for a quiet stay"
the shuttle service is the main draw for me. They are cost saving and run at half hourly interval. ideal hotel for those wanting a quiet environment. Staff are friendly. Of course the price is reasonable for a budget traveller. Breakfast is okay for the price paid. Rooms are clean with complimentary coffee and mineral water. Not advisable for those […] who can't climb many stairs unless willing to pay more for rooms nearer the bottom level Read moreGenuine Expedia guest review
"nice hotel set in an oasis of calm"
set in the hills below the temple overlooking chaweng lakes,10 mins from main bars and resturants good place to stay away from the noise and buzz of chaweng beach.Rooms are spacious and roomy set in traditional thai style pool is nice and staff very friendly.Genuine Expedia guest review
Very nice hotel, about 10-15 minute walk from the beach. A little less to the pubs. The rooms are in small cabins with 3 rooms in each, spread out in very nice "park". Water pressure in the shower could have been a little bit better. I'd easily stay here againGenuine Hotels.com guest review
"Would go back again for longer next time!"
A lovely hotel to stay in, was sad to leave as we only spent a couple of nights there. We booked two rooms, and they gave us these next door to each other with a balcony that could be opened up between both plus the balcony overlooked the pool. The pool area wasn't that big but the pool was lovely with a waterfall plus two spa pools that interlinked. […] Sampled the cocktails from the pool bar at happy hour and these were very good! Great location, as only a short walk away from the main strip. The rooms were really clean too. Read moreGenuine Expedia guest review
Stayed here for 5 enjoyable nights, room was very clean and staff were friendly and accomodating, the resort offers a free shuttle leaving every 30 mins up to 12 midnight which is awesome the location is good and only takes 10-15 mins to walk into Chewang centre if you dont take the shuttle. Breakfast was very good also. I asked for a lower level room […] as there is a few steps to get to the higher rooms so if you dont want to take many steps up just ask, would stay here again :) Read moreGenuine Expedia guest review
Very nice and very affordable, I wouldnt hesitate in staying again.Genuine Expedia guest review
It's about a 10-15 minute walk away from the beach and main strip, but they also offer a shuttle service too. The room we got had a nice big balcony overlooking the gardens, which were lovely! The room was a decent size with a nice interior. Please be aware though that we had to walk 120 steps to our room (there were rooms higher than this), with our […] luggage too when we first arrived. There are also quite a few steps just leading up to the reception/lobby. Read moreGenuine Hotels.com guest review
"Close to night life"
An average resort on Samui close to local night lifeGenuine Hotels.com guest review
"Value for money resort!!"
Great value for money. Good facilities & enjoyable buffet breakfast. I found the restaraunt staff very obliging, but found reception staff difficult to communicate with.. Overall, very good & i would stay again.Genuine Expedia guest review
"Great hotel for couples."
Had a lovely stay at the nova samui great value for money the only thing that was missing was umbrellas around the pool as it got very hot and no shade we decided to spend our days at the beach. Would recommend this hotel to friends and family needs a little updating but nothing that would spoil your stay.Genuine Expedia guest review
"OK for the money"
For the money this is an OK hotel. It's far from luxurious, but for us served a purpose whilst we stayed with friends for a wedding at a nearby resort. Our room was the furthest possible from the reception and right at the top of a killer hill. We did ask to move, but there was no equivalent room available so we had to put up with it. The pool area […] is sufficient - not massive, but does the job for a quick cool down. Service at the pool bar is questionable - most of the time there's no-one around to actually serve you. Breakfast wasn't amazing, but the omelette was pretty nice so that helped. The main negative, which isn't an issue with the hotel, is the surrounding area, Chaweng Beach. This is an absolute hole of an area - think of the worst chavvy locations in Europe and you're on the right lines. There are a few hidden gems there, but generally speaking if you want a quiet relaxing break then give this area a wide berth! Wouldn't stay in this area again, but if this hotel was located elsewhere then we'd consider it for a budget stay for a purpose. Read moreGenuine Hotels.com guest review
"Perfect for what we wanted"
Stayed with a few other couples as our friend was getting married in Koh Samui. Room was spacious clean and not too far away from the pool (our friend was quite far up a big hill!). Happy hour was good and the staff were friendly and helpful. Would stay again. Reasonable price.Genuine Hotels.com guest review
"Quality at the price"
Stayed in superior room. Above reception so didn't have the stair issue others have. Really liked the hotel, gardens and pool. Food wasn't brilliant but there are plenty of cheaper places to eat nearby. 15 min walk from the centre, so a good stroll to walk off that dinner or sober up. Shuttle bus to beach every 30 mins 8am to midnight. Tv selection […] not brilliant, but you don't really need a TV, have to watch he football in bars. The pool bar guy had a bad attitude, don't work in the hotel business serving people if you don't like people!!! Also didn't like guests reserving sun beds and not using them for 3 or 4 hours, suggest the hotel have a ruling and take the towels off if not used for an hour. Read moreGenuine Hotels.com guest review
"Great for cocktails by the pool"
This hotel is charming and really nice. There are no lifts and many stairs so best to request a lower ground room if cardio isn't your thing. The porters carry your bags yo your room when you check in so that's fine. The pool area is nice with many sun beds and a bar. The cocktail menu is huge and they are 100 baht or 90 baht during happy hour. The […] rooms are a decent size and have a big balcony. The hotel is about a 20 minute walk from the city centre but there is a free shuttle every half an hour until midnight. The service was quite good as you can book tours & transport at reception. The only real negatice experience we had was when we tried eating at the restaurant for dinner. Noone approached us even though they said hello when we walked in. Tired of waiting we got up and grabbed our own menu's and 10 minutes later noone had still come up to us to even get drink orders so we left. Read moreGenuine Expedia guest review
I had a great time very nice hotel.Genuine Hotels.com guest review
the staff were all very friendly and helpful and the pool was superb only gripe was the hotwater to shower was hit and missGenuine Hotels.com guest review
"Extended our stay :)"
Loved this place and extended our stay so this is our second review. Staff were great, pool was fabulous - FYI - expect lots of steps when booking a hill room and tip the poor staff when they run up and down delivering food and drinks!Genuine Expedia guest review
"We LOVE this place!"
We loved this hotel - we got a great deal on it (we booked a hill room). FYI - the hill room is exactly that - a HILL room so expect steps!! They certainly keep you fit :) Staff were great and the pool area is absolutely stunning. We also ate at the restaurant which was reasonably priced with good tasting food. Our only issue (and we didn't really […] mind) was that the TV reception is abysmal - we could only watch the movie channel. But other then that, we liked this place enough to extend our stay. Read moreGenuine Expedia guest review
Good location to clubs/bars and great value. The pool is large and in good condition.Genuine Hotels.com guest review
"will not stay there again"
hotel wil charge you off evrything. dont even got free wifi. No help with any recomandtions about rental bike or restaurants.Genuine Hotels.com guest review
"Great friendly hotel for price"
When we arrived at hotel, was greeted with bell boy and reception staff, got given a cool refreshing drink (smashing, just what was needed) and was checked in straight away, very quickly. The bell boy showed us to our room, which was just as the photo's on the website. The room was big and the bed was very comfortable, we requested a room overlooking […] pool and a smoking room and we got everything that we wanted. The facilities in the room was terrific, could not want for anything. There was a free mini-bus (songrew) every half hour although we only used it on our first time out, nice to know that it was available if needed. The breakfast was very sufficent. The gardens and pool are lovely and very well maintained. All the staff are very proffessional, smiling and speaking whenever they saw you. Overall I would not hesitate in going back to this hotel, we liked the location, being away from the noise, but not too far to walk, it had everything that we were looking for. Read moreGenuine Expedia guest review
After climbing a huge amount of stairs to reach our room we found that someone left us a 'present' in the toilet. The bathroom had not been cleaned. We requested a new room. The second room had empty bottles of drink in the fridge and after the first night the air consitioner stopped working. We requested a new room. Our third room was dirty- hair and […] marks in the bathroom and the floor in the main room. The shower hose was broken from the wall and we had to have staff come and fix it. This hotel is in a poor condition and i was very unhappy with the quality of the cleaning. Read moreGenuine Expedia guest review
Very nice rooms and friendly staff. Breakfast buffet could be better but on par with Thai Buffets generally.Genuine Expedia guest review
"5 nights in Nova"
Dirty pool, not cleaned once. Rude and uninterested reception staff, slow bar staff, extremely steep hills with bugs everywhere. The rooms were ok and the hotel looked nice just needed some attention when it came to cleanliness. Was very quiet but probably because the pool was so dirty everyone went to the beachGenuine Hotels.com guest review
Enjoyed our stay here. Pool was excellent except it closed at 6 at night. Food in restaurant was good, plenty of choice for breakfast. Staff helpful and hotel close to shops and restaurants.Genuine Expedia guest review
"Give it a look."
Nice hotel friendly staff not to far from the beach that you cant walk and has a lovely pool. Give it a look.Genuine Expedia guest review
"Cheap stay in decent hotel"
We stayed two nights at this hotel and left without any major cause for complaint. Staff were friendly and helpful and althought the hotel is a 15minute walk from the main strip, hotel has transport every half hour. All in all very good value for a 3star hotel.Genuine Hotels.com guest review
Hotel has big pool and beautiful garden area. Not a good hotel if you have a problem with climbing stairs, there's a lot of them. But you can get a room on the first level, but it's more expensive. The restaurant is good as long as you order thaifood. Hotel has a shuttle that takes you in to town. It runs every half hour. But it's not far to walk, only […] 10 min. Good location. And the staff's helpful! Read moreGenuine Hotels.com guest review
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