Sutton Place Hotel - Toronto

955 Bay St, Toronto, ON, M5S2A2 Canada
Guest rating 9.0 / 10
92% Recommend
(Neighbourhood average 7.9)
9.0 overall guest rating
Reviewed by 62 guests
Average for the neighbourhood is 7.9
"Sutton Place - Real Good Downtown Location"
A beautiful hotel with excellent service. The best part was the many restaurants and coffee shops...
11/01/2009
43.66451, -79.38707
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yyyy
mm/dd/yyyy
Adults Children
age 18+ 0-17

Guest review summary

  • 9.0 Average rating: All Trip Types
  • 92% Recommended
  • 62 Reviews
  • 8.6  Hotel Service
  • 9.0  Room Comfort
  • 9.0  Hotel Condition
  • 9.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (62) 9.0
Business (15) 9.2
Romance (8) 8.2
Family (11) 8.2
With Friends (5) 8.8
All Others (23) 9.4

Overview

Location.
This business-friendly city-center property is located in Toronto, close to Queen's Park, Gardiner Museum, and University of Toronto. Also nearby are CN Tower and Hockey Hall of Fame.

Features.
Sutton Place Hotel has an indoor pool, a sauna, and a fitness facility. This 4.0-star Toronto property features a hair salon and beauty services. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and business services. Sutton Place Hotel has a restaurant and a bar/lounge. 24-hour room service is available. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.

Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and CD players. In addition, amenities available on request include refrigerators, microwaves, and wake-up calls. Guestrooms have cable/satellite television with pay movies. Business-friendly amenities include multi-line phones, desks, and direct-dial phones. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Guestroom services include a turndown service, in-room massage, and housekeeping. Rollaway beds are available on request.

Notifications and Fees:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

  • Deposit: CAD 150 per stay
  • Valet parking: CAD 33 per day

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • Lowest Price guaranteed
  • We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)

Amenities

Services

  • ATM/banking
  • Beauty services
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express check-out
  • Fitness facilities
  • Hair salon
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Multilingual staff
  • Parking (surcharge) CAD$25 per 24 Hours
  • Parking (valet) CAD$33 per 24 Hours
  • Parking garage
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Shoe shine
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Electronic check-out
  • Hair dryer
  • Housekeeping (daily)
  • In-room massage available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Microwave (on request)
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 33;
  • Number of rooms: 375;
  • Patio;
  • Restaurant(s) in hotel;
  • Swimming pool - indoor
Check-in time is 3 PM
Check-out time is Noon
Pet deposit required
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Renovation information

The hotel will be renovating from 8 March 2010 to 21 March 2010. The following areas are affected:

  • Swimming pool
Completion dates are subject to change. Every effort will be made to minimize noise and disturbance.

Recreation

  • Aerobics nearby
  • Bird watching nearby
  • Boating nearby
  • Fishing nearby
  • Golf - driving range nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Pilates classes/instruction nearby
  • Running track/path nearby
  • Sailing nearby
  • Swimming on site
  • Tennis nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

Deluxe king

One king bed with down bedding. City view. Floors 3-17, 20 m2 (325 sq ft). May have a step-out balcony. Bathrobes and Gilchrist & Soames toiletries. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Antique-style desk and furnishings. Turndown service. Complimentary weekday newspaper. May have an in-room safe.

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Electronic check-out
  • Hair dryer
  • Housekeeping (daily)
  • In-room massage available
  • In-room safe
  • Internet access (surcharge)
  • Iron/ironing board
  • Microwave (on request)
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Refrigerator (on request)
  • Rollaway beds
  • Shower/tub combination
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

One Bedroom Apartment

One queen bed. Antique-style desk and furnishings. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Complimentary weekday newspaper. May have an in-room safe.

All rooms include

Sutton Doubles

2 double beds. Antique-style desk and furnishings. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Complimentary weekday newspaper. May have an in-room safe.

All rooms include

Sutton Queen

1 queen bed. Antique-style desk and furnishings. Wireless Internet access (surcharge). Multi-line phone with voice mail. Cable/satellite TV with pay movies. CD player/alarm clock. Complimentary weekday newspaper. May have an in-room safe.

All rooms include

Sutton Suite

One king bed, one queen bed, or two double beds with down bedding in a private bedroom. City view. Floors 3-16, 27 m2-53 m2 (400-570 sq ft). May have a step-out balcony and a second bathroom. Sitting area with antique-style sofa, two armchairs, and desk. Bathrobes and Gilchrist & Soames toiletries. Wireless Internet access (surcharge). Two multi-line phones with voice mail. Two cable/satellite TVs with pay movies. CD player/alarm clock. Turndown service. Complimentary weekday newspaper. May have an in-room safe.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking: CAD 33 per day
  • Deposit: CAD 150 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to Downtown Toronto

Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

see all hotels in Downtown Toronto

Nearby Activities & Points of Interest

Less than 1 kilometer

  • Queen's Park - 500 meters
  • Gardiner Museum - 600 meters
  • University of Toronto - 700 meters
  • Royal Ontario Museum - 700 meters
  • Royal Conservatory of Music - 900 meters
  • Ryerson University - 1000 meters
  • Varsity Stadium - 1000 meters

1.0 - 2.0 km

  • Allan Gardens - 1.1 kilometers
  • Bata Shoe Museum - 1.1 kilometers
  • Toronto City Hall - 1.2 kilometers

2.0 - 5.0 km

  • Toronto-City Center Airport (YTZ) - 3.7 kilometers

5.0+ km

  • Toronto Pearson Intl. Airport (YYZ) - 18 kilometers
  • Toronto-Buttonville Municipal Airport (YKZ) - 22 kilometers
  • Oshawa Municipal Airport (YOO) - 49 kilometers
  • St. Catharines Niagara District Airport (YCM) - 56 kilometers
  • Hamilton John C. Munro Hamilton Intl. Airport (YHM) - 71 kilometers
  • Niagara Falls Intl. Airport (IAG) - 72 kilometers

Reviews

Sutton Place Hotel 2009.11.01
Recommended Trip type: Romance "Sutton Place - Real Good Downtown Location"

Reviewed by a Hotels.com guest on Nov 1, 2009

A beautiful hotel with excellent service. The best part was the many restaurants and coffee shops around the hotel. Overall a wonderful stay and enjoyable time.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Sutton Place Hotel 2009.10.25
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Oct 25, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.10.14
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Oct 14, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.10.09
Recommended Trip type: Business "Good room for the price..thanks to Hotel.com"

Reviewed by Nancy of Grand Rapids on Oct 9, 2009

Room and service was very good. Very helpful with directions. Room neat and clean.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.09.07
Recommended Trip type: Family ""Convenient hotel""

Reviewed by Miles of SFO on Sep 7, 2009

It has easy access to restaurants, Tim Horton's is just across the street. St. Basil's church is within our reach, we're able to hear mass. The hotel is clean and the staff were helpful. It's highly recommendable!!!!

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.09.02
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 2, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.08.25
Recommended Trip type: Family "Great Room For The Money"

Reviewed by Paul of Westminster on Aug 25, 2009

Before we booked this hotel we had read a few reviews that talked about the expense of parking and the cost of the internet service. Self parking was $25.00 CAD per night and internet service was $16.00 CAD per night. These are pretty typical charges for staying at a downtown hotel in a major city anywhere and given the cost of the hotel room per night still made the hotel a good deal. Once we were there the car pretty much stayed parked since the subway system was only two blocks away and there is a major shopping center, the Eaton Place within walking distance of the hotel. I had also read about the hotel staff being rude which we did not experience at all. If you go to Toronto I would reccomend staying here.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.08.21
Recommended Trip type: Family "Fire alarm problem"

Reviewed by a Hotels.com guest on Aug 21, 2009

Unfortunately something went wrong with the fire alarm and even though it was a false alarm, it took close to two hours to turn it off in the middle of one night

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.08.20
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 20, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.08.20
Recommended Trip type: All Others

Reviewed by Stephen of New York on Aug 20, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 6.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.08.18
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 18, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.08.12
Not recommended Trip type: Business "Good hotel, good value, bad location (for me)"

Reviewed by a Hotels.com guest on Aug 12, 2009

This is a perfectly good hotel, and the Hotels.com price was very reasonable. However, for a convention at the Toronto Convention Center, it is too far away. As a result, you have to take the subway or a taxi downtown every day. If you don't mind a little inconvenience, it can save you money.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 6.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.08.06
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Aug 6, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.08.04
Recommended Trip type: With Friends "Excellent hotel"

Reviewed by a Hotels.com guest on Aug 4, 2009

Great hotel, excellent location,great deal. The staff was very friendly and helpful.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.08.02
Recommended Trip type: Business "Nice"

Reviewed by Jeff of Boca Raton on Aug 2, 2009

Nice but not great. The room was kind of clean but not perfect. Typical for a much cheaper hotel. I'm not a complainer but know some who would be put off by some of the stuff. Good location. Would stay again.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.07.24
Recommended Trip type: Family "Great hotel"

Reviewed by a Hotels.com guest on Jul 24, 2009

The room was even larger and nicer than I expected. Very comfy beds and plenty of pillows, Beautiful lobby, great location, nice pool.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.22
Recommended Trip type: All Others "Great room for the money - was on sale"

Reviewed by a Hotels.com guest on Jul 22, 2009

Pros: Excellent hotel, great location. Good service, very good concierge service. Cons: a) No free parking - Charge 25/day. b) No free internet - Charge 17/day.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.21
Recommended Trip type: Business "Great room; just don't order breakfast!"

Reviewed by Chancellor of Buffalo on Jul 21, 2009

The room was very comfortable, the flat-screen television was nice (though I didn't watch much television during my five-day stay), and the shower pressure was substantial (I like a shower with strong pressure). The only negatives I have about it are that the toilet sinks forward a bit when you sit on it (the floor underneath needs to be leveled out) and the insane price of breakfast (including the room service fee, about $35 Canadian). Skip the breakfast in the hotel and take the 15-minute walk down Bay Street (toward downtown) and there's an awesome breakfast place about a block up from the bus station (and nearby Eaton Centre).

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.20
Recommended Trip type: Business "Great Traditional Hotel"

Reviewed by a Hotels.com guest on Jul 20, 2009

Very nice accomodations...we travel to Toronto on business and always stay here. Location is excellent. Rooms are very clean and spacious enough. Great value.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.14
Not recommended Trip type: With Friends "Great hotel but the pricing needs to be re-thought"

Reviewed by a Hotels.com guest on Jul 14, 2009

I booked this hotel for a great price for two nights, and thought I got a really great deal. While the hotel itself was beautiful and in that respect I did get a great deal, my issue was with the rest of the hotel charges. Their parking prices were outrageous, more than twice what I was expecting to pay from previous experience at other hotels of the same quality. Also, the cost of internet was ridiculous. I have never paid for internet during a hotel stay, that cost has always been included in the room. In all, I ended up paying for almost an extra night just to park my car there, I refused to pay for the internet after finding out how much I was going to pay for parking. I would stay at the hotel again, but only if the parking fees were reduced by at least half, and the internet was free. If I had known I would be paying that much, I would have booked at my favorite hotel which was charging a lot more per night, but parking is cheaper and the internet is free.

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.08
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 8, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.07.07
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Jul 7, 2009

This guest did not leave a comment.

Overall Rating

6.0 out of value="10"
  • 4.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.07.06
Recommended Trip type: Family "Sutton Place at Toronto"

Reviewed by Orlando of Bethesda on Jul 6, 2009

Excellent location, very quiet, plush accommodations with good, yet expensive, restaurant.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.05
Recommended Trip type: Romance "Wonderful but a little noisy"

Reviewed by Stephen of Ann Arbor on Jul 5, 2009

The rooms are not well sound-insulated and my room was kinda noisy on the main drag there (there's a bistro and Tim Horton's across the street from hotel, can't remember the street name) from mostly police and fire sirens. So, choose a room on the other side of the hallway. Other than that, the hotel was very nice and convenient to downtown restaurants, and even the tv is a nice big flat screen!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.07.02
Recommended Trip type: All Others "Very nice hotel -- front desk and concierge not very helpful"

Reviewed by a Hotels.com guest on Jul 2, 2009

Room was huge and very clean. Location was very convenient to Bloor Street and subway. Front desk staff don't smile and concierge was not very helpful.

Overall Rating

8.0 out of value="10"
  • 2.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.06.28
Recommended Trip type: Romance "Front Desk"

Reviewed by a Hotels.com guest on Jun 28, 2009

The front desk help was not good, great room service and a great rooms. Still will recommend this hotel.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.06.18
Recommended Trip type: Business "Outstanding Hotel"

Reviewed by Paula of Boston on Jun 18, 2009

Ideally located to Yonge Street, the Downtown area and to the subway this hotel is worthy to be considered by potential guests as one of the better hotels to stay at. Clean, comfortable, well maitained with friendly staff members, I will definitely consider staying here again and will recommend this hotel to my colleagues and friends who travel to Toronto. The only downside was that the internet fee was additional - for those of us who travel on business, internet access is a "must" and should, I think, be included in the room amenities.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.06.13
Recommended Trip type: Business "Great hotel, be careful of extras"

Reviewed by a Hotels.com guest on Jun 13, 2009

The Sutton Place Hotel is a first-class hostelry very centrally located. It's within walking distance to the Royal Ontario Museum, Bata Shoe Museum, Gardiner Ceramic Museum and the university. Steps from public transportation and the swanky Yorkville shopping and art gallery district. One caveat, things like the $16.50 per day for wi-fi service reduces the good deal you might get from hotels.com. If you're comfortable without that service, stay there without reservation (no pun intended).

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.06.03
Recommended Trip type: Business "great"

Reviewed by a Hotels.com guest on Jun 3, 2009

For the low rate, I was expecting something rather down-scale but this place was really nice, comparable to Marriott or Sheraton (just without the brand name). Very big room.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.06.03
Recommended Trip type: With Friends "Nice Place"

Reviewed by a Hotels.com guest on Jun 3, 2009

The hotel was in a very good location close to both major subway lines and close to the Yorkville area and down in the business area. Parking rates were high but compared to others may be similar.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.06.03
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jun 3, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.05.20
Recommended Trip type: Family "BEST EVER STAY IN TORONTO"

Reviewed by Stan of Sonoma on May 20, 2009

The Sutton Place was recommended to us by our Daughter in law in Toronto as a convenient location to many activities within walking distance; restaurants, museums, shopping and sight seeing.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.05.13
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on May 13, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.04.14
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Apr 14, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2009.04.10
Recommended Trip type: All Others "Great room & hotel"

Reviewed by david of kalamazoo on Apr 10, 2009

Great room for the price, can't beat it. Hotel is about 12 blocks north of CN Tower and Rogers Centre; however, we bought day pass for the subway (which also includes trolley cars) to get around town and this was the easy way to get around town!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.03.25
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 25, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.03.17
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Mar 17, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.03.11
Not recommended Trip type: Romance "Smokers Beware"

Reviewed by L of Manhattan on Mar 11, 2009

My significant and I decided to get the heII outta dodge and head up to Toronto for the weekend. We chose this hotel b/c it seemed like it had some personality (rather than stay in a regular chain hotel) and was in a good location (queen west). We like to dabble in the occasional cigarettes while we loaf around the room so we decided to get a smoking room. When we stepped off the elevator onto our floor it was like a punch in the face. The entire floor reeked like a stale ash tray. We've stayed in smoking rooms in other hotels and nothing was remotely close to this.

Overall Rating

2.0 out of value="10"
  • 10.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
Sutton Place Hotel 2009.03.07
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Mar 7, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.02.27
Recommended Trip type: All Others "Wonderful Hotel, good value"

Reviewed by a Hotels.com guest on Feb 27, 2009

I would definitely stay here again.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.01.28
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jan 28, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.01.15
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jan 15, 2009

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.01.11
Recommended Trip type: Business "Needs Improvement"

Reviewed by Thomas of Notre Dame on Jan 11, 2009

The cleaning staff on the last day came to the room four different times between 8:00 a.m. and 11:00 a.m. to see if I had checked out. Even though check-out time was noon, I checked out early. On the other days the maid service was very good. The doorman and bellhop in the lobby watched as I struggled to get my luggage to my automobile. The valet parking was helpful and courteous.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2009.01.05
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jan 5, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2008.12.30
Recommended Trip type: All Others "sophisticated value"

Reviewed by a Hotels.com guest on Dec 30, 2008

Very chic facility -service could be sharper to match facility quality

Overall Rating

8.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2008.12.18
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Dec 18, 2008

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Sutton Place Hotel 2008.12.03
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Dec 3, 2008

This guest did not leave a comment.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 6.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2008.11.30
Not recommended Trip type: Family "Worst experiences"

Reviewed by a Hotels.com guest on Nov 30, 2008

If you are with family I would not recommended. Room not cleans after we checked in and not correct room what we booked. Front desk not friendly. The wall in room need work, you can easily hear next room talk. Not worth.

Overall Rating

2.0 out of value="10"
  • 2.0 Hotel Service
  • 8.0 Hotel Condition
  • 4.0 Room Comfort
  • 2.0 Room Cleanliness
Sutton Place Hotel 2008.11.07
Recommended Trip type: Business "A little odd"

Reviewed by a Hotels.com guest on Nov 7, 2008

I really enjoyed my stay at the Sutton Place. My room was really large and comfortable, and it even had a balcony. The location is convenient to so much. But, I found some things strange -- particularly the furniture. It was all relatively new and in good condition, but it looked like furniture you'd find in the 1970s. If you like white marble, you'll love the room decor! In spite of the strange room decor, the hotel was really comfortable, convenient, and a good price. I'd definitely stay there again.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Sutton Place Hotel 2008.10.13
Recommended Trip type: All Others "Comfortable and spacious room for the money"

Reviewed by a Hotels.com guest on Oct 13, 2008

The room was spacious and comfortable for the price.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yyyy
mm/dd/yyyy
Adults Children
age 18+ 0-17