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  • Clarion Inn
  • All hotels in New London, Connecticut, United States
All hotels in New London, Connecticut, United States
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1 room,  2 adults 
Adults Children
Room 1:

Clarion Inn - New London

41.371282, -72.114934
3 stars
269 N Frontage Road, New London, CT, 06320 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $89
available on 05/22/13
Price Match Guarantee
3.3 125 5

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    Clarion Inn
    View Clarion Inn on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Clarion Inn

    • Lyman Allyn Art Museum Hotels - New London 930 yards
    • Connecticut College Hotels - New London 1300 yards
    • Connecticut College Arboretum Hotels - New London 1400 yards
    • United States Coast Guard Academy Hotels - New London 1400 yards
    • Garde Arts Center Hotels - New London 1.4 miles
    • All landmarks in New London

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      "Changed my mind on holiday inn" Reviewed by a Hotels.com guest on Feb 24, 2013

      I havent stayed in a holiday inn for many years it was pretty shabby back then. Stayed at this holiday inn for 3 days on business. I was thrilled they let me Check in 5 hours early. I was beat from very early flights. Was nice to grab a nap before my meetings started. Room was very nice. Very clean. Smelled great. Beds were comfy. The bathroom was nice sized. The shower was one of the best ever and I stay in a lot of hotels. Good breakfast for being a free bee! I will definately stay there again. 4/5 rating. Would be a 5/5 but no room service!!!

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    Overview of Clarion Inn - New London

    Location.
    Situated in New London, Clarion Inn is close to Lyman Allyn Art Museum, United States Coast Guard Academy, and Connecticut College. Also nearby are Connecticut College Arboretum and Garde Arts Center.

    Hotel Features.
    Clarion Inn has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. There is a business center on site. The hotel offers a restaurant. A complimentary breakfast is available. Additional amenities include multilingual staff, laundry facilities, and room service (during limited hours). Guest parking is complimentary.

    Guestrooms.
    The 136 air-conditioned guestrooms at Clarion Inn include coffee/tea makers and complimentary weekday newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide phones with voice mail; free local calls are offered (restrictions may apply). Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include microwaves and wake-up calls.

    Image of Clarion Inn, New London
    3.3 out of 5 Good (125 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Was exactly as expected for the price. Navigation took me to wrong side of Rte. 95. Hotel not so visible from highway. Was definitely farther from mohegan... sun than the 8 +/- miles given on site. Shuttle service is nice, though not free by Dan C.  from White Plains, NY on 04/23/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $89
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard king non smoking

    Standard two doubles non smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21
    • Check-out time is: 11 AM
    • Pets allowed
    • Maximum number of pets per room: 2

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Free Wi-Fi
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Number of meeting/conference rooms - 3
    • Restaurant
    • Swimming pool - indoor
    • Total number of rooms - 136
    • Rooms (all rooms include)
    • Air conditioning
    • Coffee/tea maker
    • Free local calls
    • Hair dryer
    • Iron/ironing board
    • Microwave (on request)
    • Phone
    • Rollaway/extra beds available
    • Voice mail
    • Wake-up calls
    • See more room details
      • Cable TV service
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Free Wi-Fi
    • Services
    • ATM/banking
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Room service (limited hours)
    • Spa tub
    • Business & Event
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Accessibility Features**
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary continental breakfast.

    Wings and Pies - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

    Room service (during limited hours) is available.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 10 per pet, per night
    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New London, Connecticut, United States
      of
    41.371282, -72.114934
    Hotel coordinates:

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    Area map

    A short guide to New London

    Located at the mouth of the Thames River, the historic waterfront district is a vibrant 26-block area with galleries, theaters, shops, restaurants, and historic sites including the Hempsted Houses. Waterfront Park overlooks the harbor where ferries whisk visitors to and from Block Island and Long Island. A sandy beach, saltwater pool, and boardwalk at Ocean Beach Park make it a popular summer destination.

    see all hotels in New London

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Lyman Allyn Art Museum - 900 yards
    • Connecticut College - 1300 yards
    • Connecticut College Arboretum - 1400 yards
    • United States Coast Guard Academy - 1400 yards

    1.0 - 3.0 mi

    • Mystic Amtrak Station - 1.1 miles
    • New London - 1.4 miles
    • Garde Arts Center - 1.4 miles
    • Hempstead Houses - 1.4 miles
    • Crystal Mall - 1.5 miles
    • New London Amtrak - 1.6 miles

    3.0+ mi

    • New London Groton - New London Airport (GON) - 4.5 miles
    • Fishers Island Elizabeth Field (FID) - 9.2 miles
    • Westerly State Airport (WST) - 16 miles
    • Montauk Airport (MTP) - 23 miles
    • East Hampton, NY, United States (HTO) - 29 miles
    • Block Island State Airport (BID) - 31 miles
    • Hartford - Brainard Airport (HFD) - 38 miles
    • Tweed - New Haven Regional Airport (HVN) - 41 miles
    • New Haven, CT, United States (ZVE-New Haven Train Station) - 42 miles
    • Providence T.F. Green Airport (PVD) - 43 miles
    • Newport State Airport (NPT) - 44 miles
    • Westhampton, NY, United States (FOK-Francis S. Gabreski) - 46 miles
    • Hartford Bradley Intl. Airport (BDL) - 49 miles
    All hotels in New London, Connecticut, United States
    Reviews
    • All (125)
    • Business (11)
    • Romance (14)
    • Family (5)
    • Friends (10)
    • Other (85)
    3.3 / 5
    Good

    Score breakdown (from 125 reviews)

    • 5.0
      (14)
    • 4.0
      (44)
    • 3.0
      (38)
    • 2.0
      (18)
    • 1.0
      (11)

    Average rating for:

    • Cleanliness
      3.6
    • Service
      3.4
    • Comfort
      3.5
    • Condition
      3.1

    Reviews: Overall

    • <Previous
    • Page 1 of 3
    • Next>
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "No indoor pool as advertised"
    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Disappointed that we specifically asked for a hotel with an indoor pool only to be informed upon arrival that the pool had been closed for 8 months!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 7, 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "Close to all"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a quick over night but it was very nice.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    John
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Very disappointed would not stay there again. I think you guys should double check these hotels before putting on your website.
    Genuine Hotels.com guest review
    Romance trip
    May 1, 2013
    Tena
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "An OK Mid-April Overnight Stay"
    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      2.0
    The hotel had been taken over by the bank earlier in the week but the front desk personnel was friendly and efficient. Restaurant and pool were closed. Only one of four items in the exercise room worked. Room was clean but tired and dated. Breakfast was minimal at best. Single night stay. Will not seek out again if returning to New London/Mystic ar […] ea. Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "Not too bad"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Was exactly as expected for the price. Navigation took me to wrong side of Rte. 95. Hotel not so visible from highway. Was definitely farther from mohegan sun than the 8 +/- miles given on site. Shuttle service is nice, though not free
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Dan C.
    US
    Clarion Inn - New London
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 23, 2013
    A Traveller
    US
    Clarion Inn - New London
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    It was fair, not the best but certainly not the worst. As an impromptu trip I would recommend. However as a planned trip, I would go try the next hotel for your trip. It was Not 8 miles, but 12 miles from Mohegan Casino.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Elaine and Linda
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    We spent very little time at the hotel but it worked for what we needed. The price was attractive and it was in a good area.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We were made aware, as we registered that the hotel was newly foreclosed and being run by a new manager. The place was clean, if a bit dated. The location was perfect. We were staying only one night, and it was fine for our needs. All food/service VERY basic.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Everything was clean. Staff were friendly and very helpful. Everything is near by.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Carlos
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "In transition"
    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    They were low on help. The Hotel had just been sold. No liquor license. The rooms were clean and the rugs were nice , bed was comfortable . The TVs needed to be updated, Many of the channels were fuzzy. I like the hotel I am hoping that the new owners will update and have better service
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Bonnie
    US
    Clarion Inn - New London
    5.0 / 5
    Outstanding
    "Pleasant...."
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Staff was Very Nice and helpful. Room and lobby was clean. Afternoon staff went out of their way to accommodate. Will stay again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a nice stay. Great price in my opinion
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Annmarie
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Hotel was not very nice, things in the room were broken, toilet ran all night, beds were not comfortable.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US
    Clarion Inn - New London
    1.0 / 5
    Poor
    "Very bad"
    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Hotel was taken over by the bank the day we arrived! Lounge liquor license was taken , storm debris all oversight lack of maintenance . Toilet wouldn't work after we called front desk maintenance worked on it and yes it flushed by never would stop running. Very disappointing I've stayed there before and it was very nice don't think ill be rebooking […] any time soon Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Mar 25, 2013
    Joe
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    monica
    US
    Clarion Inn - New London
    5.0 / 5
    Outstanding
    "Close to Mohegan Sun"
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a very nice hotel and quiet even though it's right off the parkway. Convenient to restaurants and casino.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US
    Clarion Inn - New London
    1.0 / 5
    Poor
    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "good stay"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    have a great stay. we stayed a extra nigh since we got back late from casino and they gave us a great price without going through hotels.com. only thing is vending and ice machines didn't work properly. the pool and fitness center was hard to find. the bar and restaurant has good food and good prices. no free shuttle so we drove to casino. breakfast […] is free but gross. i would stay again though. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Kelly
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "Near the Coast Guard Academy"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Perfectly adequate hotel experience. Easy access to Route 95.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Coast Guard Family
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    "Never Again"
    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Very disappointed. Smelled of smoke, no working pool, and breakfast looked horrible.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "A dump"
    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      1.0
    Had booked another Hotel, but a mistake was made in the resevation...(Hotel.com went way beyond and over what they had to do to make this right...they rock!) The second mistake I made was booking the Clarion (I had stayed here in the past) The Hotel was not clean....the room was ok, but the stained carpets in the hall and the sour smelling lobby didnt […] leave me feeling too comfortable. The surrounding neighborhood is scary, but then again I didnt plan on going to the ATM at 2am for money. I had a TV remote with no batteries in it, and the girl at the front desk took pity on me as I made her put her romance novel down and accuse of of stealing the batteries. She took two out of a drawer and slapped them on the counter and then procedded to pick up her book and start to read again. The restaurant here is horrible, as I got food poisioning from their 'world famous pizza'...never again...I'll sleep in my car next time. Not worth the trip. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Jason D.
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "No phone cord"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    When we arrived at the Clarion, we realized we had no soap and no conditioner (cleaning staff had left shampoo and 2 bottles of lotion). When we tried to call the front desk to have it sent, we realized that there was no phone cord! So it was either use our cell phones to call the desk or walk down! The front desk staff was friendly but the lobby was […] extremely noisy as party of some kind was going on right off of the desk area. Room and bedding were clean and heat worked well. We just needed a place to sleep on the way to see our daughter in Rhode Island, so it was fine. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Shelley
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "great for casino"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Best deal near the casino and only a $10 shuttle. Its really worth it.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    shane
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    "A bit disappointed"
    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    We were disappointed we were unable to get a room at the local casino and opted to get a room at the Clarion because of the proximity to the casino we were visiting. The room was average and the condition of the hotel was a bit tired and dated. We were told there would be a breakfast buffet in the morning. When we wen to the breakfast area at about […] 7:30am we were hugely disappointed. The coffee maker was sitting in a pan of old water and there was very little coffee left in the pot. My husband didn't get a cup of coffee -- mine was the last. There were no service people in sight and there was no hot breakfast in the pans and quite a few people just lounging around on chairs and in front of the food taking whatever was left on the table. We decided we'd check out early. The room was just okay and we will not be staying at another Clarion anytime soon. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    "Hotel was not maintained"
    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Only stayed one night. Room seemed runned down and not very clean. Broken faucet in bathroom. We had no internet or tv because of a storm. Breakfast room was so dirty we didn't even eat there. Will not stay there again.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "the getaway"
    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    it was fine to bad the pool was closed
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    butch
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Feb 5, 2013
    Dee
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    WE MADE RESERVATIONS FOR A PAID SHUTTLE AT CHECK-IN THAT DEPARTED EARLY WITHOUT US. THE FRONT DESK LADY THEN LIED WHEN ASKED DIRECTLY IF IT HAD LEFT CAUSING US TO STAND IN THE LOBBY FOR 45MINS. TURNS OUT THEY HAD OVERBOOKED THE SHUTTLE. WE WERE LUCKY THAT OUR PLANS WERE NOT RUINED. I COMPLAINED TO ANOTHER FRONT DESK PERSON AT CHECK-OUT BUT SHE DID NOT […] SEEM TO CARE. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "Not bad for the money"
    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I picked this location because it was somewhat close to the casinos and the price was decent. Our room was better than expected and the hotel restaurant was great (for pizza and wings - the house specialty). The biggest drawback was the shuttle to the casino. It fills up quickly and the schedule is more of a roundabout time. The return trip from the […] casino was overbooked and several people were left waiting even though they were scheduled for the same shuttle. Too bad because everything else about our stay was spot on. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US
    Clarion Inn - New London
    1.0 / 5
    Poor
    "Dirty!"
    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    All other recommended places were booked so we tried the Clarion. I wish we would have traveled home after going to the Mohegan Sun for a show. I was so uncomfortable because it was flat out gross. The staff was nice and tried to be helpful but I would never go there again.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    "Won't return here"
    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Overall, I wouldn't stay there again regardless off the price. The hallways were freezing cold, the cleanliness of the whole hotel was poor. My room smelled like vomit. The staff greeting me at the desk answered a phonecall and stayed on the phone the whole time while checking me in. She went on and on about how busy her day had been. The worst part […] was the shuttle service! We signed up on a list to get the shuttle to and from the casino. The ride there was fine, trying to get back was awful. They didnt keep track of who was supposed to be on the shuttles and at what time, there even ended up being a fight because of the shuttle service and the lack of organization. On a busy weekend with a wine fest at the casino there should be more than one shuttle and if you sign up for that time frame, you should be on that bus regardless! I will say one positive thing about this hotel and that is the restaurant "Wings and Pies". The service and the wings were both great. If I was that restaurant I would get out of that hotel! Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Kristina
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Service was excellent! This is our fourth year in a row staying here to attend the Mohegan wine fest. Shuttle was a plus.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Sandra
    US
    Clarion Inn - New London
    1.0 / 5
    Poor
    "Horrible hotel service"
    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      1.0
    I specifically asked repeatedly about the shuttle to the casino. During the phone reservation, I asked about the shuttle and was not told there was a charge. When I checked in, I asked the ladies at the front desk how often the shuttle runs. I was told, "Every hour." I asked, "does that mean on the hour?" And was told, yes. We got downstairs to take […] the 6 p.m. shuttle and were told by the driver that we hadn't made reservations and pre-paid and the shuttle was full. We had to take a taxi to make it to the casino in time for the concert. I cannot believe the check in agents did not offer me the option to reserve the shuttle when I specifically asked about it. Upon returning to the room, we slept about 2 hours before we were awakened by shouting in the parking lot and the arrival of the police. I would NEVER recommend this hotel to anybody. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Tara
    US
    Clarion Inn - New London
    5.0 / 5
    Outstanding
    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    US
    Clarion Inn - New London
    1.0 / 5
    Poor
    "Horrible"
    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    The pool was not working hot tub not working. The heat in room barley worked my mother was freezing the shuttle to casino made us wait 90 mins to be picked up
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    Chris
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel was right off of I-95. My girlfriend and I stayed here to spend New Years Eve at Mohegan Sun Casino with some friends. The casino is easy to get to from the hotel but it is definitely a drive. The hotel offers a shuttle but it fills up fast on busy nights so don't count on it. The staff was very nice for the few minutes of interaction I had […] with them checking in/out and were happy to let us have a late check out when we requested. The room seemed very clean and was comfortable, but could use an update. The bathroom was a little small but nothing unusable. I would absolutely stay here again! Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    quality of service very good. I was disappointed that the indoor pool was out of order
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US
    Clarion Inn - New London
    4.0 / 5
    Excellent
    "New Year's Eve"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Not a great hotel, but good value for your dollar.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "Nice shuttle to Mohegan, but pool was closed"
    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We loved the nice shuttle to Mohegan, offered at convenient times with an excellent, courteous driver, but my son was bummed the pool was closed due to a broken heater. (The indoor pool in the winter was particularly why we close this hotel for our one-night stay.) Our room was very clean, comfortable & seemed recently renovated. Fair breakfast.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    Betsie
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "Good for a night"
    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    A good hotel for a one night stay. Close to interstate and casinos.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US
    Clarion Inn - New London
    2.0 / 5
    Fair
    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Person i checked in wasnt friendly and was bad with directions
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US
    Clarion Inn - New London
    3.0 / 5
    Good
    "My night at the clarion"
    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Overall the room was clean, the staff was pleasant ;) although the grounds looked dated and it was EXTREMELY hard to find the hotel it's self... It's tucked so far back off the street.
    Genuine Hotels.com guest review
    Trip with friends
    Nov 13, 2012
    Bridget
    US
    Clarion Inn - New London
    1.0 / 5
    Poor
    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Nov 2012
    A Traveller
    US
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