Vending machines out of stock or not working. Little travel info available or anyone to give tourist info. Continental breakfast was fair at best. Rooms were in good condition and clean. Location is good.Genuine Hotels.com guest review
"great price-clean motel"
Although this property seems older, the room was very clean, mattress extremely comfortable and a tremendous discount by using expedia special discount without knowing which hotel you chose.Genuine Expedia guest review
"Close to sights..."
Good hotel for the price. The room quality was OK considering how much the room cost. The breakfast was OK, again, considering how much the room cost per night. There was a musty smell in the hallways for some reason, a bit unpleasant. Overall, I would recommend the hotel.Genuine Hotels.com guest review
"acceptable for a place to stay"
Room was clean and roomy. Could use more people working at the desk.Genuine Expedia guest review
"Quick access to BI Ferry"
ARrived late; polite helpful staff, clean room, comfortable beds, OK breakfast (fruit was very unripe) but coffee; bagels so goodGenuine Expedia guest review
We planned to stop here on our way to Maine. The hotel was close to Rte 95. The staff was helpful and the rooms were clean. No elevator so pack lightly. The hotel had an odd smell but our stay was brief. The hot tub was broken and the pool didn't look clean.Genuine Expedia guest review
"Served it's purpose, a bit overpriced"
We spent a night at this hotel primarily as a place to rest our heads, we did not use any of the extra ameneties (e.g. pool, etc.). Our room was clean enough, however the overall cleanliness of the hotel was poor. We found the layout/signage somewhat confusing and poorly marked. The selection/quality of the food for the continental breakfast was mediocre […] at best. We did not have any issues with the staff. I felt the rate we paid was a little high for what we got, but I wouldn't necessarily rule out staying here again in a pinch. Read moreGenuine Hotels.com guest review
I couldn't stay. It was awful. Was rated a 3 star on website -had 2 floors and NO elevator. smelled.mold at ceiling edge. water stains on lampshades.Genuine Hotels.com guest review
"Definitely not 3 star."
Hotel could do with some sprucing up. Definitely mis-labeled as being 3 star, which it is not. Continental breakfast very mediocre, not a plus. Would not likely choose to stay here again.Genuine Expedia guest review
"Expedia should not rate this a 3 star property."
2 Star hotel. If you just need a place to sleep, then go for it. Our room was clean and small. Smallest toilet I have ever observed and I had to repair it to stop running. Property in need of a major renovation and breakfast didn't deserve the title. We did not have high expectations because it was a good value; however, we still came away feeling it […] was expensive for what was provided. Read moreGenuine Expedia guest review
"Hard beds, dirty bathrooms, run down, very loud AC"
Long check in process, dirty room, loud AC, small double bed that was very uncomfortable, cheap free breakfast.Genuine Expedia guest review
It need to be updated on maintenance. I booked online when arrived they wonot sure if they had a handicap room but found one. I probably would stay again.Genuine Hotels.com guest review
"Close to college we visited."
One employee was wonderful! Named Jessica, she checked us in late at night on Thursday and then worked breakfast the next morning. Was thoughtful and efficient and attentive to all the guests. Unusual in a young person these days. Kudos!!!!Genuine Hotels.com guest review
"Not bad, but hot tub wasn't working."
Checked that this hotel had a pool and hot tub and they were in working order two days before our arrival. Was told they were. Upon arriving the indoor pool was cold and the hot tub was even colder! Was told they were "working" on it. STayed three nights and I guess they were still "working" on it but didn't see anyone doing anything. Very frustrating. […] Would never have stayed there if we knew that! Read moreGenuine Expedia guest review
Good location. 10 mins away from Mystic seaport,Olde Mistick Village,and Ocean Spray beach. Helpful staff, clean rooms. Good service. Breakfast was just ok, a bit boring. They have a nice pool and hottub. But we were disappointed that the hot tub was not working during our stay. But overall good hotel, value for money.Genuine Expedia guest review
"Clarion in New London"
Stayed in building by the indoor pool. Smelled a tiny bit musty, room had dark blue carpet and was a bit musty, but it is summer and is humid. The room was clean, quiet, and comfortable, roomy with a big bathroom . It was great value, located right off the highway, easy to get into downtown NewLondon and anywhere around the area by car. The breakfast […] was pretty thin, coffee and toast, juice. But it was very good value and was clean. The lobby was very nice and complimentary USA today. The staff were very nice. Cleaning staff didnt seem too happy. Read moreGenuine Expedia guest review
"One of the nicer places in the area."
Clean and comfortable, Staff bent over backwards to help. enjoyable experience. Breakfast was nothing to write home about but got ya out the door..Genuine Hotels.com guest review
The woman at the desk was very accommodating, she moved me to the main floor when we were told the hotel had no escalator . Close to I 95 near Mystic which was convenientGenuine Hotels.com guest review
"Okay as a room for a night or 2"
The room was clean and smelled fine. The hallway on the other hand smelled of stale cigerettes. The pool was opened but my kids did not want to swim in it because they said it was dirty and had skin floating in it. Not sure it was skin but something was floating in it.Genuine Expedia guest review
I enjoyed myself and when I need to a place to stay in the CT area you got my bussiness.Genuine Hotels.com guest review
"Decent with great price!"
Stayed overnight before a birthday trip to Mohegan and Rhode Island and it met all my standards for the night. Would stay again!Genuine Hotels.com guest review
Fine as isGenuine Hotels.com guest review
"Close to highway and amenities"
Mid price and excellent convenient for local events.Genuine Expedia guest review
"Very satisfied but a little difficult to locate"
The staff was very pleasant and very helpful. It was more than expected at that price point. it was an easy ride to the Mistic Seaport (within 5 miles) and not difficult to get to. didn't use any of the amenities (pool, work-out area) but it looked in good shape at a glance. Pretty busy and offered for a fee a shuttle to the two casinos nearby.Genuine Hotels.com guest review
"Old and tired"
Printer problems at check-in, and no working Wi-Fi suggest the equipment is as old and tired as the facility.Genuine Expedia guest review
"Disappointed with hotel."
Was told had 2 pools one in one out. One out wasn't working & no inside pool. Buffet breakfast was suppose to be a full, eggs etc. only had pastry. One of our rooms had a broken toilet family members were moved to another room. Wouldn't recognize AARP discount. Was very disappointed.Genuine Hotels.com guest review
I would definitely would not stay or recommend it to anyone. Room smelled of mold. Air conditioner when turned on, felt we were on the runway at JFK. Breakfast (hot) consisted of frozen bagel.Genuine Hotels.com guest review
TOILET BROKEN, LIGHT FIXTURE BROKEN. NOT CLEAN. DARK ROOM, LIGHTS DIDN'T WORK. RUDE FRONT DESK , WITH AN ATTITUDE. THE WORST I HAD SINCE I CAN REMEMBER. NO MORE CLARIONS FOR US.Genuine Expedia guest review
Hallways and room smelled. Had to wait about 15 minutes to check in. There was only one desk person present. Breakfast was ok. There was a small boy running around the dining area. His mom gave 2 oranges that he proceeded to roll on the floor. Will not visit this Clarion again......NOT WORTH THE $ I PAID!!!Genuine Hotels.com guest review
"Won't be staying here again"
Upon check-in, the staff isn't overtly friendly, but at first glance, the hotel seems not bad. We stayed on the 2nd floor, non-smoking. The smoking rooms are right across the hall so the smell is inescapable. When you first get up to the 2nd floor, it smells of cigarettes and Indian food. The key cards for the doors took at least 5 tries to work. The […] lamp shades in the room were all stained with something that splattered all over them. The toilet and tub are scuffed and stained. The shower curtain was molded. The pillows on the bed were no larger than 12"x12", about the size of an airplane pillow. Went down to vending area to get a soda and the machine was sold out, snack machine was unplugged. Went to the "pantry" next to the front desk and paid $3.75 for a 20 oz soda!!! We were starting to wonder if the vending machine was purposely "sold out" so they could rake in the $$$ for there outrageously priced "pantry" items. A Slim Jim you can get from the gas station for $1.50, was $4! Overall, the hotel was dirty and in disrepair (pool is out of order). We will not be staying there again. Read moreGenuine Hotels.com guest review
"10$ roundtrip to Mohegan Sun. What a Deal!"
Chose this hotel for a saturday night trip to Mohegan Sun. Took the Ferry over to New London. Extremely close to the Ferry (about 5 minute drive). It was the cheapest hotel around with a shuttle so for the price it was totally worth it. Not the fanciest hotel around but it was nice, clean, staff was very friendly and the shuttle just made it completely […] worth it. It was a bit of a long drive but it was 100 - 200 $ cheaper than closer hotels. Read moreGenuine Hotels.com guest review
"Rude check in staff"
I went to the Clarion for a wedding and got in from an overnight fight and train trip from LA/NY. When I got to the hotel the person checking me in sold me there would be no rooms avail until 2:30 or 3 and I had to be at a wedding that started at 3PM. Another couple was checking in at the same time and they we're also going to the same wedding. The […] check in person could not find their reservation so they went across the street to the Red Roof Inn. Later on they told me they were happy there. This person checking me in put me in a room with the wrong name and called me by the wrong name even with my ID in front of them. Finally I got a key card and went to the room only to find the maid still v=finishing it, even though there were two rooms already ready next door the check in person gave me this room that was not and I had to wait another 25 minutes for the maid to finish. Also the pool was being renovated and was never open. This area needs a good hotel and this one was would have been "OK" if the help wasn't so rude. Read moreGenuine Hotels.com guest review
"Not what I expected at all!"
I was in New London for a graduation at Connecticut College earlier this month. The hotel location was excellent, the staff was courteous, and the bed slept well. The TV in our room was a Phillips 20” from the 90s; every channel was fuzzy and barely viewable. I had to call the front desk for a remote, after two tries; I finally received a working remote. […] The toilet bowl size was something out of Alice in Wonderland, meaning that it was TINY in size and length! At 6’2” it was challenging to use. Our hallway smelled like smoke and we could hear everything in the hallway due to the paper thin like walls. The Wi-Fi was unreachable in our room so I had to go to the lobby for a connection. The smoke detector was hanging of the wall by its connectors and about to fall down. Read moreGenuine Hotels.com guest review
"Good room, low amenities"
Clean comfy room, nice staff, pool closed, poor fitness centerGenuine Expedia guest review
served it's purposeGenuine Hotels.com guest review
"The worst night of my life"
Horrible service. Rude people checking you in. Horrible transportation coming home from the casino. They tell you when you're at the hotel that they are there everyone on the hour or half hour to pick you up. But when they don't arrive and you call the hotel to find out they say no one called for a pick up! Seriously! Then another person staying at […] the hotel knocked on our door at 3am saying they were room service. We called the front desk who said they would take care of the issue. Which they didn't and he knocked all night. Don't waste your money. It's not worth it Read moreGenuine Hotels.com guest review
A very good choice for my daughters graduation but will revisit when I next go to ConnecticutGenuine Hotels.com guest review
"Noisy and not comfortable"
We got put on the first floor close to lobby. It was noisy and people kept coming in and out slamming the door. Heard lots of noise from lobby until at least midnight. Was unable to close the curtains to darken the room and there was an outside light shining into the room making it hard to sleep as well. People walking outside the room could see inside […] our room if we had the light on at night. Didn't feel like I could walk around my room in privacy. I wouldn't stay here again for the price. Read moreGenuine Expedia guest review
"No indoor pool as advertised"
Disappointed that we specifically asked for a hotel with an indoor pool only to be informed upon arrival that the pool had been closed for 8 months!Genuine Hotels.com guest review
"Lobby yuck, Room lovely"
The lobby had a foul odor and the staff was "interesting", but accommodating. We had to call a taxi to head to a wedding and they were a bit gruff. We were worried about the room, but were pleasantly surprised! It was clean, neat and above expectations. Comfy beds and a wonderful shower made it worth the while and definitely cost effective. We will […] stay again. Read moreGenuine Expedia guest review
"Close to all"
It was a quick over night but it was very nice.Genuine Hotels.com guest review
Very disappointed would not stay there again. I think you guys should double check these hotels before putting on your website.Genuine Hotels.com guest review
"An OK Mid-April Overnight Stay"
The hotel had been taken over by the bank earlier in the week but the front desk personnel was friendly and efficient. Restaurant and pool were closed. Only one of four items in the exercise room worked. Room was clean but tired and dated. Breakfast was minimal at best. Single night stay. Will not seek out again if returning to New London/Mystic ar […] ea. Read moreGenuine Hotels.com guest review
"Not too bad"
Was exactly as expected for the price. Navigation took me to wrong side of Rte. 95. Hotel not so visible from highway. Was definitely farther from mohegan sun than the 8 +/- miles given on site. Shuttle service is nice, though not freeGenuine Hotels.com guest review
"Okay hotel; good value"
The room was a bit musty and the hall smelled funny.Genuine Expedia guest review
"The Only THING!!!"
The Hotel NEEDS to update the old Tube Catode Ray TV by LCD or LED TV'sGenuine Expedia guest review
The hotel was nice, but it did need a little maintenance on the outside. Was comfortable and had a cool lobby.Genuine Expedia guest review
It was fair, not the best but certainly not the worst. As an impromptu trip I would recommend. However as a planned trip, I would go try the next hotel for your trip. It was Not 8 miles, but 12 miles from Mohegan Casino.Genuine Hotels.com guest review
We spent very little time at the hotel but it worked for what we needed. The price was attractive and it was in a good area.Genuine Hotels.com guest review
We were made aware, as we registered that the hotel was newly foreclosed and being run by a new manager. The place was clean, if a bit dated. The location was perfect. We were staying only one night, and it was fine for our needs. All food/service VERY basic.Genuine Hotels.com guest review
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