"Great for price"
Granted this isn't meant to be a five star hotel. The rates were very competitive and was the best balance between standards and not paying an arm and a leg. No, the shuttle to mohegan/foxwoods isn't free. Its 10 a person but that really really is worth it rather than drive yourself or take a taxi. Everybody at the desk had a great attitude and was […] very helpful,Stephanie in particular. Clean rooms, close to mohegan/foxwoods/mystic. A+ Read moreGenuine Hotels.com guest review
"Great price, but hotel needs maintenance."
The hotel staff was very friendly - no complaints there. We liked that our room overlooked a pond with wildlife, but the room needs some maintenance. The heat whined a bit when it came on and the large window would not open because it was damaged. The window was broken and off track so we could feel air coming in and hear the highway. The finish around […] the window was also coming off. We love the great price and the shuttle to Mohegan so we would probably stay here again. Overall, the room felt clean. Read moreGenuine Expedia guest review
Mold in shower that only able to get cold water.Genuine Hotels.com guest review
We had a great time. The continental breakfast was great. I wished the hot tub was working.Genuine Expedia guest review
Right off I95, this is an excellent choice if you're staying in the area. If the breakfast offered is important to you, this hotel has more options than average, including hot items (bacon egg & cheese or sausage egg & cheese microwavable sandwiches). There is also an Outback restaurant next door that offers room service.Genuine Hotels.com guest review
I was misinformed about everything regarding this hotel, no free shuttle, no full breakfest...not at all close to the casinos, and they dont tell you that it can take 2 weeks to release a hold on you credit card. And the rooms were subpar. If you have an option, spend an extra 50.00 and stay somewhere better. This place isnt worth the price and the […] customer service is just as sub par as the hotel Read moreGenuine Hotels.com guest review
"nice and easy"
nice place, obviously trying hard, clean and comfortable.Genuine Hotels.com guest review
"The Gestapo GMgr"
1. Gen. Mgr (Barry) acted like a bully towards me. He invited me to leave on my first day, after I had insisted on having my room's toilet properly fixed, and made an observation about the indoor pool location. Staff was required to report every comment to him. At checkout, when I asked for a release of the (excessive) $100 incidental hold, he was telephoned […] by clerk, and incredibly had the nerve to simply threaten to call police if I wasn't off premises in five minutes. 2. The policies were very penny pinching, including provision of low quality towels. When I asked for more, received even less- a set of one in each size my next to last day. Barry himself, on watching the toilet repair, disdainfully commented that my four towel set was an "abundance". 3. The advertised "hot breakfast" was simply frozen sandwiches which after microwaving, didn't even approach McDonald's quality. Otherwise, instant oatmeal packets, donuts and white bread for toast. Read moreGenuine Expedia guest review
"A one star hotel..."
We just wanted a quick and close place to stay for a night after an evening at Mohegan Sun. Even though we didn't have high expectations for the Clarion, we were really disappointed when we arrived. They had one gal on the front desk, managing check-ins, phone calls, questions and handling the demands of a couple large events. She was great, but overrun […] with guests. This is a Days Inn quality hotel, tiny bathroom, old TV, beaten hallways, vending machines unplugged, and a place I would expect to pay half what we did. Its a joint to pull off after 12 hours of driving for a place to crash and go. Read moreGenuine Expedia guest review
"Good for the price!"
The only bad things about this hotel is that it is so far from Mohegan Sun and also that you have to pay for the shuttles to Mohegan Sun. Also, the shuttles fill up so it would even be difficult to get on one back to the hotel. The staff was very friendly and I thought it was a clean hotel. You are getting what you pay for by staying here.Genuine Hotels.com guest review
"Not too shabby"
The room was nice, the staff was friendly and the free breakfast and wifi were a nice added part. For the price, I'd say I was happy overall. The only part I was disappointed about was that the hot tub was broken. The pool was usable though so I guess it worked out in the end. I would probably go againGenuine Expedia guest review
"Great hotel for the price!!!"
I stayed al clarion for 2 nights with my family, it was very good hotel for the moneyGenuine Hotels.com guest review
The room was fine (clean, relatively comfortable, and quiet), but skip the "fitness center". Two of the four pieces of equipment were broken, no weight training equipment existed, and no towels or cleaning solution to wipe down the equipment after use. Even one of the wall hangings had fallen to the floor.Genuine Hotels.com guest review
"Economical and friendly staff"
I chose the Clarion because of the value. We are starting to tour colleges with our son; and I want to keep our travel costs down while we go through this process. Pros: The hotel is conveniently located right off I 95, but noise was no issue. The front desk staff was very friendly. The linens were clean. We stayed for two nights; and we were given […] fresh towels for day two. Cons: We were on the first floor facing the parking lot, and the black out curtains do not close (they are there for decoration) which would allow for strangers and early morning sun to peak right in. There were large cobwebs and dust on the curtains. The room and the hotel had a funky smell, similar to marsh area at the beach. Overall, this hotel is not luxurious; but if you are passing through and want a clean (relatively) friendly place to stay, this is suitable. I would stay again under similar circumstances; but not for a vacation or weekend get away. Read moreGenuine Hotels.com guest review
"close to highway, resturants"
I agree with other people who have reviewed that it could be hard to find the entrance. Yes they need to heat the pool and hot tub. free breakfast excelent, room with two computors exelent, staff excelent. If i want perfection i gues i need to pay more. since i can't this hotel is great for the price. my family and i hope to be staying here again s […] oon. Read moreGenuine Expedia guest review
"Close to everything!!!"
The hotel was awesome..the room was huge and clean.The bathroom was so big and the water pressure was the best. The only downfall was the housekeeping. Looks like there is not enough help for the business the hotel does. We had to get towels from the housekeeper because it was 3:00 pm and she hadn't made it to our room...another couple on the first […] floor had to do the same. The breakfast was the best!! All in all we plan to stay there againll Very happy...lot's to do in New London!!! Read moreGenuine Hotels.com guest review
"great place to stay"
staff were very friendly. rooms were clean. will be be staying there again. I have pain much more for rooms that weren,t nearly as nice.Genuine Expedia guest review
This hotel was a low cost and convenient location for our quick overnight stay. Was clean and comfortable enough, with friendly staff, but the place could certainly use some updating and fixing up.Genuine Expedia guest review
We state there one night and it was a very pleasurable experience. Staff was helpful and friendly and hotel was nice. We would stay again.Genuine Hotels.com guest review
Surprised at cost for shuttle to casino. Thought web site said free shuttle. Multiple small bed pillows were not to our liking.Genuine Hotels.com guest review
We chose this hotel because it was close to Mohegan Sun and less expensive than some of the other hotels in the area. We were pleasantly surprised to hear that they had a shuttle to the casino that cost $10 per person for a round trip, not something we had anticipated. Our room was nice, although the bathroom could have been updated. Also, the vending […] machine near our room wasn't working, and the little store by the front desk charged almost twice as much for a bottle of soda. Read moreGenuine Expedia guest review
"Close and Decent"
We enjoyed our stay. It was clean and service was great. The location is a little awkward but it suited us fine.Genuine Hotels.com guest review
"Would never stay there again"
We were lied to many many times The shower pressure the wasn't any got treated horrible would never ever go to use again this is the one the places that you haveGenuine Expedia guest review
The staff was so friendly and welcoming. The hotel was clean and a great value. Location was great. The address is difficult to find if you are using a gps.Genuine Hotels.com guest review
"Close enough to Mohegan Sun"
This is a fairly good alternative to paying much more to be closer to Mohegan Sun. It was only about a 15 minute drive door to door and the hotel offers a shuttle for $10 per person round trip to Mohegan Sun if you plan to drink and don't want to drive. We did not use the shuttle. The room was a bit dated but reasonably clean...with the exception of […] the used shower cap hanging behind the bathroom door. The continental breakfast was a little lacking back ok. Read moreGenuine Hotels.com guest review
Shuttle bus is not complimentary. Rooms need some updating and deep cleaning.Genuine Hotels.com guest review
It would have been lovely if we could have had a cup of coffee or juice in the morning. The bar/meeting area is completely barren as if the portion of the building is about to be shut down.Genuine Expedia guest review
"Great place to stay when visiting Mohegan Sun"
This was the second time we stayed at the Clarion while visiting Mohegan Sun, and it was just as good as the first time around. Great location, friendly staff, and nicely sized rooms. We will certainly stay there again!Genuine Hotels.com guest review
old facility, but comfyGenuine Hotels.com guest review
"This hotel was the worst!"
From the front desk staff, to the condition and cleanliness of the room, this hotel was sorely lacking. The one good thing was the shuttle driver who drove us to Mohegan Sun. He was friendly and accommodating. Other than that, it was a total disappointment.Genuine Hotels.com guest review
"Convenient location, reasonable rates for room."
The fitness room was in need of repair. The continental breakfast was just fine, coffee was good. Overall was a pleasant weekend.Genuine Expedia guest review
Hotel is very nice. The only problems were the pool was closed, even though the sign says it is open, and there was no vent in the bathroom. Shuttle service to Mohegan was excellent.Genuine Hotels.com guest review
"Very Unpleased with service"
I arrive at the hotel 4:45-5pm to be told my room is unavailable yet. The lounge pool and other amenities were unavailable. They should have notified patrons of these unavailable amenities, instead of waiting until we had to ask about them. Very unhappyGenuine Hotels.com guest review
Dirty. All vending machines broken and shop next to front desk charges 3.50 for a 20 oz soda. Just looking around we noticed that the washing machine was broken also. Would never stay here again and this absolutely will flavor my opinion of the hotel brand in general. Old style tv's as well.Genuine Hotels.com guest review
The room was clean and the location very convenient. The down side was that the pool and hot tub were out of order. We also decided to use the exercise room only to find 2 of the 4 machines in there were broken. The breakfast was limited. There were no eggs, or waffle maker. It was basically cold cereal and 1 kind of oatmeal and bagels and muffins. […] The selection was not great. Read moreGenuine Expedia guest review
"Good hotel, close to casinos and many attractions."
I really do not see why some did not like this hotel. For the price I paid (I did get it at a discount) it is well worth the money. It is in kind of a odd location and it may need just a little updating but not half as much as others say in my opinion. The room (one king bed) was very nice overall with good decor and large bathroom, the only update […] I could think of is to get flat screen tv. If you can get this room for $80 or less it's a decent deal, in my opinion. Read moreGenuine Expedia guest review
"hotel is close to college"
very smooth check in and check out room was very clean and comfortableGenuine Expedia guest review
"Average Hotel-nothing special"
First, our room was clean and comfortable. Hotel itself was oddly laid-out -to get to our room on the 4th floor we walked up a long ramp and then had to take a short flight of stairs. Maybe there was a elevator, but I don't think so. There was several other wings of the hotel and I don't know if they also had stairs. Breakfast was free, but pretty basic. […] Fitness room was not really usable as the treadmill was broken. Good Wi Fi. Location was convenient to New London-didn't have to get on 95, but finding the hotel was hard, as others have reported-signage not good. Read moreGenuine Hotels.com guest review
"Right price - doesn't make it right"
This is the first time we have stayed at this property since it changed from a Holiday Inn to a Clarion. I thought the place would be exactly the same, but sadly, I was wrong. We chose this hotel for 3 reasons, location, price and the indoor pool and hot tub. We were given a room in the building where the pool is located - convenient, but the room was […] "clean" but had a really musty smell. We were very disappointed to discover that the hot tub was not working and the pool water was too cold to enjoy. There were also a few other deferred maintenance issues which we reported to the front desk. They were nice, apologized and said "things are getting better". Before we stay at this location again, we will need to see some improvements and higher ratings from other travelers. Read moreGenuine Hotels.com guest review
"Easy and convenient"
We were initially concerned about staying New London hearing less than desirable things. This hotel is right off of I-95 and very convenient to stores for restaurants. It shares a parking lot with an Outback Steakhouse. They offered a bare bones continental breakfast. From the travel website, I was under the impression there was a restaurant on-site […] but that was not the case. The staff was very pleasant and helpful. The room was clean and I felt it was a good value for value for the money. Read moreGenuine Expedia guest review
really just a plain jane room for the price. asked house keeping to come back they left clean towles in a trash bag what is is hotel is in need of updates key didnt work for pool had to go to front desk to get in not only once never fixed problem. the continal breakfast not very appealing by 830 am all fresh fruit gone for the day? stale donuts. was […] very disappointed. Read moreGenuine Expedia guest review
"Not a tree star hotel"
Hotel is out dated. No elevator to second floor. Questionable neighborhood. Hot tub out of order. Complimentary breakfast was very basic. Would not choose to stay here again.Genuine Expedia guest review
"close to casino"
staff very accomodating and friendly. I lost a wallet and whe i returned home I was called and told that it was found and would be returned to me. How greAT is that?Genuine Hotels.com guest review
hair dryer burned up. location hard to find. staff not as friendly as expedGenuine Expedia guest review
"OK Stay @ The Clarion"
Ok, here's the scoop - I booked through Expedia, which gave me a very good rate. After I booked, I read some of the customer reviews and I was pretty concerned about what I'd find. But, thankfully, the hotel and the room was clean and comfortable. It was also very quiet and peaceful with a nice lobby and indoor garden. Probably the only strange thing […] was, the toilet seemed to be something out of Alice in Wonderland - very, very miniature and low down....strange. Other than that, I really don't have any complaints. However - this certainly should NOT be rated a 3 star hotel. I would say 2 to 2-1/2, at the most. Read moreGenuine Expedia guest review
"Almost no Breakfast"
They had no juice, no skim milk , only had cereal that children eat, no fruit.Genuine Hotels.com guest review
"New London Motel"
I have to agree with some of the other review's I read about this motel. We entered our room to a very unpleasing smell. The wall paper was coming off the walls in the corner and mold was developing under the wallpaper. The curtain was off the hook right by where they meet so I had to use a clip to keep the curtains closed. The bed was nice and we slept […] well, but it was not a 3 star motel. It plainly needs to be updated.... Read moreGenuine Expedia guest review
My husband and I went to this hotel for one night because we were going to the casino for a scheduled event. the room had a smell and the air conditioner did not work. we figured out that the air condition was broken because the carpet was soak and wet and that was were the smell was coming from. sour carpet. it was 1am so we just want to shower and […] go to sleep but I could not wait to check out first thing the next morning. very disappointing. Read moreGenuine Expedia guest review
"Much Better Than Rating!"
The room was comfortable and we were very close to the casino, where we attended an event. I was nervous based on the reviews left by other people, but I was very comfortable and enjoyed myself!Genuine Hotels.com guest review
The rooms were very small, and the pillows on the bed were a joke. The room did not live up to it's 3 star rating. It was more like a 2 star hotel. Hotel staff fixed a running toilet promptly, but when we went to go check out we had to wait over 10 minutes for hotel staff to show up at the front desk. There was a long line of people waiting, and the […] staff did not seem concerned about their tardiness. I would not stay at this hotel again, spend a few bucks more and stay at a nicer hotel. Read moreGenuine Expedia guest review
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