Quality Inn & Conference Center - Springfield

very nice comfortable place. no elevator and outside entrance did not work well. everything else was aok.

Genuine Hotels.com guest review

I was very pleased with my stay it was worth every penny, the staff was polite as was as professional and willing to assist

Genuine Hotels.com guest review

I booked this hotel as it had a hot tub. I was upset to see when I arrived, the hot tub was out of service and by everything provided it did not sound like it was going to be fixed soon, if ever. If I would have known this at booking time, I would have seleted another hotel. It's winter time, the best time for the hot tub.

Genuine Hotels.com guest review

i was not there for long, just for the night stay. staffs were helpful and the hotel seemed well equipped to do many things. i have seen a place for the kids to play and of course the conference rooms. well organized and looked good. room was very decent, in certain aspect better than sheraton at downtown chicago. only thing that i was not impressed […] is the stairs to the second floor. that looked unlike anything else, a second thought. Read more

Genuine Expedia guest review

Old building with fair amenities. Had to haul 2 suitcases to 2nd floor by using stairs as there was no elevator. The hallway had such a strong smell of cigarette smoke that just walking through it to get to my room left my jacket and clothes wreaking of a smoke smell.

Genuine Expedia guest review

It would b convient if u put an elevator in. My girlfriend is in a wheelchair and we wanted a room with a king bed and could not get one cuz we had to stay on first floor.

Genuine Hotels.com guest review

hallways were filthy. spots on bed covers. did not smell clean. at breakfast there was only one poor over worked server who was also cashiering. we left and went to bo evans

Genuine Expedia guest review

The pool had stuff all over on the inside. The hot tub water was dirty and not clear.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very quiet and in a good location to the highways. The room was well appointed and the bathroom very nice. I like having the sink in the bathroom and not in the hall. The only problem was the cleaning staff did not make the bed or restock the towels and wash clothes. Also the door to our room sticks and so when we returned the cleaning […] staff had not closed the door all of the way and it was not secure. Would I stay there again. Yes. Read more

Genuine Hotels.com guest review

Nice hotel but too hard to access room

Genuine Hotels.com guest review

Our entire floor and room smelled of very strong, fresh cigarette smoke our entire stay, despite being placed in a non-smoking room. When we called the desk to inquire and ask for another room, they said that smoking rooms started at the end of our hallway & that there was nothing they could do about it. The bath towels were stained and smelled moldy. […] The beds were very soft; mattresses were cheap, could feel the innersprings. There was no continental breakfast offered; not even a cup of coffee at the front desk, and especially not any other small amentities such as a newspaper. Read more

Genuine Expedia guest review

This hotel is old and out-dated. There was mold along the window and the room smelled of mold. The air conditioning unit worked poorly making it very uncomfortable to sleep. The dining area was unbearable with extremely high heat and humidity. The staff was very friendly and did their very best to help but there was little they could do. The hotel was […] also of a higher price than other surrounding hotels. Read more

Genuine Hotels.com guest review

Aweful. The air conditioner was broke so it was about 100 degrees in the building. The restaurant was closed, the club was closed, the room was not clean, the bathroom toilet was FILTHY, the area surrounding is not nice. Don't waste you time or money. This is NOT a 3 star hotel it's more like a 1 star. We left the hotel and stayed 20 miles away from […] our event. Read more

Genuine Hotels.com guest review

Was very disappointed with the hotel, we thought since it said hotel and conference center it would be nice, definitely not the case. Not at all worth the cost.

Genuine Hotels.com guest review

Internet low to good...kept dropping. Unable to buy movie. Some lights didn't work

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Desk staff was polite but not warm, very transactional. Room was decent, nothing scary or strange. Wifi worked well, TV good showers some what up to date. Low Freeway noise. No arrows to follow when finding the entrance off the main street. Little confusing, had to make a U-Turn. Close to the Freeway and good dinning.

Genuine Hotels.com guest review

Nice clean and quick to get off and on I-70, close to the fairgrounds and the antique malls...

Genuine Expedia guest review

Adequate room. Does not include breakfast. No complaints but nothing special either. Staff extremely friendly. Was a bit smoky.

Genuine Expedia guest review

This is an old Holiday Inn, taken over by Quality Inn about 18 months ago. They've tried to spruce it up but it's pretty worn. It was clean though, no sign of bedbugs.

Genuine Expedia guest review

OK except - electrical outlets were in short supply. There was only one accessible outlet in the bedroom and it wasn't conveniently located near the bed, desk/table, or dresser. Other than that complaint, it was a reasonable place to stay for the price.

Genuine Hotels.com guest review

I got this hotel with Expedias unpublished rate so knew only that is was suppose to be a three star hotel but nothing more. Saved $30 on the rate but found the two story hotel had no elevator and although I requested a nonsmoking room (not guarenteed with the unpublised rates) I was given a smoking room. The room itself was very nice but smelled of […] tobacco ofcourse. The worse was the hallways which smelled of stale smoke and needed to be refurbished as did the stairway which needed to be repainted. It was a hassle hauling my big suitcase up with my bad knee and aging body. Very surprised it was a three star hotel. Also, no microwave or fridge and ice machine was down on first floor. The person who checked me in never cracked a smile and when I asked if there was a continental breakfast in the morning he said "No, Mam. we have a restaurant here". Which really had nothing to do with my question. So, when you accept the unpublished rate please know if you don't do stairs well and really can't stand the smell of tobacco it is too much of a gamble to accept the unpublished rate hotel. Read more

Genuine Expedia guest review

The halls had an overpowering stink of cigarette smoke. The rooms, with all the lights on, were still dark. You had to hang on to the side to stay in your bed. Worst hotel stay we have ever had. We will never use a Quality Inn again.

Genuine Expedia guest review

Overall good value clean & comfortable - good shower & decent bed / bedding - but minimal outlets and no real desk (just around table) so not as business friendly as it could / should be...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hallway smelt like there were smokers their wallpaper in room was peeling in corners 3 outlets did not work the tv was older and bed was not confortable i was not happy with the room for the price .

Genuine Hotels.com guest review

This hotel was a real surprise! It was just a few yards away from the exit and close to several restaurants and convenience stores. There are 3 universities within 45 minutes of this location. We were on a college visit and this was perfect! The restaurant and lounge area was a nice addition along with the inside pool and game area.

Genuine Expedia guest review

I was very pleased with the price, quick check-in, room location (away from pool). The a/c did leak so I had to move to a room off the pool but it was very quiet due to barrier between pool and room. I did swim twice and the hot tub and pool were clean and in good condition. The staff was very helpful and I would certainly stay here again. I stayed […] her in 1991 when it was a Holiday Inn Holidome and it is still in good condition. Read more

Genuine Expedia guest review

We spent the night here while driving from NJ to IL. The hotel has a pool and hot tub, which my three year old enjoyed. The bulding itself has seen better days, but the room was comfortable enough and served its purpose.

Genuine Expedia guest review

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Genuine Hotels.com guest review