"Good place to stay; pool was nice"
Pool was nice, hot tubs need to be replaced, too much chlorine. Dinner buffet was bad; breakfast buffet was OK. Heater in room cycled off/on every minute drove us nuts so we ended up turning it up to high when we were out and jus shutting it off when we got back.Genuine Hotels.com guest review
"had a bed"
terrible carpets, Hall smelled like puke & was a confusing layout.Genuine Hotels.com guest review
"Overall, very good..."
A clean room, a REALLY nice pool and Jacuzzi. Friendly staff, great parking. The only complaint of the whole experience is there is no complimentary buffet, which is so commonplace that I never even thought to ask if they had one. They don't. On top of this, you can't go down to the pay-as-you-go breakfast buffet and get a free morning cup of coffee. […] Even if you bring your own mug. We got charged $5 for two cups. They explained to us that the reason for this is that there are coffee makers in the room, but you would still have to go down to the restaurant for milk or cream. We found that a little sad. But we would stay again. Read moreGenuine Hotels.com guest review
"As good as it gets for a holiday inn"
The only reason I didn't give this hotel 5 stars is because it's exactly what you would expect from a holiday inn. It suited it's purpose and did so excellently. If it was a more luxurious establishment it would have been perfect. However, it's a holiday inn and I was pleased with it as a last minute decision.Genuine Hotels.com guest review
"Either too hot or too cold"
No heat in lobby and bar. Room heat would not automatically turn off.Genuine Hotels.com guest review
"Enjoyed my stay, with slight issues with my room"
The room was very nice and clean. The complaint that I have about this hotel is that the room I stayed in had no cold water for warm water mix... It was just boiling hot for both the bath tub and sink. I called the Front Desk twice but the phone just kept ringing and I did stop by three times but no one was there... There was at like 5:30/6:00am. Since […] I was trying to get ready for work, I ended up taking a shower in the Pool Area that had warm water... This is probably a one-off, because I read great reviews about the hotel which lead me to book it and I did speak to the front desk the night before and she was very friendly and helpful... They were probably just busy or doing something at the time... Aside from the water incident, I enjoyed my stay and the coolest part is that the bathroom floors were heated, so that might have contributed to everything being hot.... Read moreGenuine Hotels.com guest review
"Average at best"
WIFI doesn't work. Front desk staff was rude and complained because I had booked via hotels.com. Frankly I won't be going there againGenuine Hotels.com guest review
"good location for viewing the changing leaves"
Hotel seems dated... Looks like they are starting to do some repair / upgrading work on it.Genuine Hotels.com guest review
minus the ice machine and snack/soda machines removed from the second floor, and some stains on the hallway carpet, this is a nice place. Room was clean, bed was comfy, room service was fast and very good. I will definately stay here again. Staff was also nice.Genuine Hotels.com guest review
I have to say that every staff member was wonderful but our room and the hotel is in need of some TLC. Peeling wallpaper, carpeting coming up at the threshold, dirty bathroom including mold on the tile grout and spiderwebs in the corners. Dirty bathroom vent. The linens were clean. We were also put in a handicap room which is not a big deal but just […] contributed to the "last on the list" feeling as far as our Expedia deal. This was an unpublished rate room and I don't think I would choose that gamble again. I feel I paid much more than the room was worth. Read moreGenuine Expedia guest review
Being the gateway to southern vermont, the rutland Holiday Inn is a great place to stay when touring the state.Genuine Expedia guest review
"I got a good night's rest"
A nice hotelGenuine Hotels.com guest review
Upgrade is a must at this perfectly located hotel. Very old resturant, lobby and facade.Genuine Hotels.com guest review
This Holiday Inn is not up to par with standard Holiday Inns. Hallway carpets were shabby and buckled. The room itself was ok but not to the usual quality we expect from the Holiday Inn. Although we had not touched it, our microwave went off several times, once at 2 am.Genuine Hotels.com guest review
Staff was fantastic and the facilities were great. Would book againGenuine Hotels.com guest review
Our room was by the laundry. It was very humid and very dirty. We asked for a different room. The staff was good about giving us a different room. It was better. We had picked this hotel because it had a swimming pool and two whirlpools. One of which was not working. The ceiling was falling down all over the floor. We opted not to use either the pool […] or the whirlpool. We will not be staying here again. Read moreGenuine Expedia guest review
"Not as good as it looks."
The hotel looks good online and you'd think it would be good considering it is the Holiday Inn brand; however, this stay was disappointing to say the least. We should have camped. It would have been better than our stay at the hotel. We paid 200$ for 2 nights and it was not worth it! When we booked, we said we had an infant (and with an infant comes […] a stroller). There was NO elevator for us to bring the stroller up to our room. To top it off, the hotel manager told us to carry the stroller up/down the stairs. There were also renovations going on. The cost of the rooms should have been significantly decreased. The hotel is very poorly designed. There are 4 "wings" and you can't access them all from the lobby. Read moreGenuine Expedia guest review
It was getting late and we had no hotel booked for the night. Most of the hotel in the area were listed as full. The Hotels.com agent, Richard, was extremely helpful & professional in helping us find a room. Great service from Hotels.com. Thanks.Genuine Hotels.com guest review
"Had an excellent stay!"
This isn't the fanciest hotel, but it was a nice place to stay while in Rutland. The place is clean and in excellent repair. There are nice exercise facilities. The breakfast buffet was very good. All in all, it was a very nice place to be. I had no complaints.Genuine Expedia guest review
Our room was very dirty. We reported it to the front desk. The bathroom smelled like mold. Carpet felt musty.Genuine Hotels.com guest review
"A Tour of Vermont - August 1 -4, 2013."
We stayed at the Rutland - Killington Holiday Inn on August 1 (Thursday) and August 3 (Saturday), 2013. The hotel is clean and the service fine. The restaurant is acceptable for breakfast.Genuine Expedia guest review
The moment we walked into our room we were hit with a strong musty and moldy smell that I'm sure left with us, stuck in our clothing. Opening the door and turning on the fan for ventilation, did not cure the problem. It was unbearable and unfortunate. Last year we stayed at a different hotel in the mountains for less than half the price but decided […] to upgrade our accommodations this year. you can be sure that next year we will be going back to the old hotel. The room smelled better, they had free breakfast and the complimentary coffee the room was digestible. Read moreGenuine Hotels.com guest review
"Don't stay in this Hotel"
I never seen such terrible hotel in my whole life and would never recommend any body to stay in this hotel.Genuine Expedia guest review
This place needs many updates. Buffet breakfast is not worth the upcharge.Genuine Hotels.com guest review
"What!!!??? You're out of hot water!!!???"
What are the 2 most important things in a hotel room? A comfortable place to sleep and a hot shower. Well, one out of two IS bad. I went to take a shower and the water was luke warm at the end of it. When I mentioned this to the staff upon check out, the lady at the counter said in a somewhat snotty manner, "Well, maybe that's because we had 300 people […] staying at the hotel last night." The hot water did not work because people showed up to the hotel? Ridiculous. Hot water systems are supposed to be designed to keep up with the maximum flow rate of the facility. She was not even slightly apologetic about it and acted as if I was silly for bringing it up! Read moreGenuine Hotels.com guest review
great place for a overnight business trip, staff is great room clean and comfortableGenuine Hotels.com guest review
"Great hotel to relax!"
We stay in the Rutland area every June and will definitely stay here again. They've upgraded the hotel since the last time we stayed, and we weren't disappointed. The indoor pool was a comfortable 88 degrees and the two Jacuzzi's were 104 degrees. Definitely five thumbs up!Genuine Expedia guest review
"Nice time with family"
Fun time at the pool. Delicious breakfast. Good price for Memorial Day WeekendGenuine Expedia guest review
"Reasonable for the price"
The Rutland Holiday Inn is a fairly predictable budget friendly hotel. There always seems to one annoying problem each time we go there. This time, the hot water in the shower was lukewarm at best. Upon checking out, the clerk said that "we know about that and maintenance is looking into it. Sorry about that." So if you can put up with a minor glitch […] here and there, I would recommend staying here. Read moreGenuine Expedia guest review
A fine place for an overnight stay in Rutland. I stay here twice a year, and have been happy with the rooms and service every time.Genuine Expedia guest review
The hotel was convenient for an overnight stay. We asked for a non-smoking room and the room smelled like an ashtray. The employees were very friendly. Just for a one night stay it was a bit pricey. We arrived at the hotel around 9ish and we were out by check out time 11 am. Breakfast was good for buffet style. There was only 1 soda machine on the floor […] and that was malfunctioning. We had to go through the pool area to get to our room. Read moreGenuine Hotels.com guest review
The hotel was nice and the room clean but the pool area had a damaged room and was left in poor shape. A tarp covered a broken ping pong table and plaster was left on the floor. It needed a lot more attention. Housekeeping staff was very nice but there was no card to indicate that we didn't need our sheets and towels changed daily. In an area that needs […] it's water to make snow, you wouldn't think they would waste it on unnecessary laundry. Read moreGenuine Expedia guest review
The hotel is a fairly convenient location to the Killington/Pico area (20 minutes or so away). There isn't much around from a food standpoint (Ponderosa, Denny's, Taco Bell and 99 Restaurants). The hotel breakfast was disappointing... everything is buffet, including the hot drinks. There was little to no presentation along with the scrambled eggs, sausage/bacon, […] "vermont" potatoes, and pancakes- if you wanted bread/toast, they ran out on the Friday. The hot tubs were in good working condition; however, the belt on the treadmill needed waxed as I am still trying to get the burning rubber smell out of my gear. Read moreGenuine Hotels.com guest review
"$16 for a rollaway!"
Pool area is run down, the room was not as clean as I would have liked, people smoking in their rooms despite signing the non-smoking policy and they charge for a rollaway. But if you only have a certain weekend to be up there (we were skiing) and this place is available versus another equally unclean, run-down, but twice as expensive hotel, you may […] as well pick this one. Read moreGenuine Expedia guest review
"Good for spending some days with the killington"
Fine for the basics. Nice room but too hot or cold in winter. Food breakfast. Bad housekeeping Nice indoor pool for kids.Genuine Expedia guest review
"Horrid, old and not clean;("
Horrid, nice staff but filthy. Our bedding wasn't changed, the pool was gross (green & slimy ) and our room was noises (187 right next to hall doors that slammed half the night). Was planning on staying 2 nights, but barely made it through one. Expedia was great in refunding our second night, thank you. We switched to the Cortina and it was perfect, […] clean and great for families. Read moreGenuine Expedia guest review
"a good alternative to staying at killington"
The hotel was fine and usual standard for holiday inn.Genuine Hotels.com guest review
"Convenience right off of Route 7"
Pros: on checking-in the room was very clean, the room was equipped with a plasma flat screen TV, a refrigerator and a microwave, the front desk staff were very friendly and helpful. Cons: three of us share a room with just double beds, it was a tight squeeze for my husband and I in one of the double beds. The hallway and pool area needs renovation. […] The hall carpets were worn and stained, the pool was cloudy and the two hot tubs were not working, one was empty and the other one third full with stagnat water. We picked the hotel becuase we knew we wanted to soak in the hot tubs after a hard day of skiing. The hotel is located next to a shopping center and is about 17 miles from Killington. I liked the location because we were within a short drive of many restaurants and it was a little warmer than staying up on the mountain. Read moreGenuine Hotels.com guest review
"Very convenient, somewhat basic hotel"
Location is great, room was fine, having a fridge and microwave in the room is fantastic. Hot tub was also very nice, though I wished it was just a tad hotter. My only real complaint is the air conditioning/heat unit in the room. It is pretty loud, which would have been fine if there was a way to make it stay on - but on low, high, and auto it turned […] off and on, off and on. The room isn't very soundproof - noises are very easily heard from the hall except when the heat/air unit is on. So I didn't sleep well at all with either noises from the hall waking me, or the unit itself turning off and on. I don't consider myself to be a very light sleeper, but I definitely had problems here. Other than that the room was good, nice and clean, bed comfortable, etc. Read moreGenuine Hotels.com guest review
I enjoyed my stay very much. I have three suggestions. Change the mattresses. They are very firm and not tolerated when someone has arthritis and change your pool to allow swimming in a deep end.Genuine Hotels.com guest review
Convenient to many amenities. Easy access from major roadsGenuine Expedia guest review
Friendly, helpful staff, but the hotel is beginning to show its' age - musty smell in rooms, old furnihings, fan in bathroom idn't work toilet flushed very slowly etc.Genuine Hotels.com guest review
I was unsatisfied with my stay. The heater was "working," and the max I cut set it on was 80 degrees, yet my room was freezing all night. Even the covers were not nearly enough for me to stay warm; I ended up sleeping in my hoodie and full clothing. Also, the hotel room's numbering system was incredibly complicated and I had difficulty finding my r […] oom. Read moreGenuine Hotels.com guest review
"Good for impromptu stays...."
First of all if I could give halves I would. This hotel is not a bad hotel in anyway, due to my own mistake I got put in a smoking section and that was a problem because of my brother who has athsma. I did go and ask the front desk if there was anything to be done but there were no extra rooms. They did offer to come and deionize the room and were very […] nice and understanding as well as apologetic for something that wasn't their fault. The only thing that I would say was a problem was our bath-shower which kept clogging up as well as their washer and dryer not working. Overall they were welcoming and understanding and I would stay again just in a non smoking section. Read moreGenuine Expedia guest review
The complimentary breakfast was a joke. Toast, juice, waffles, were extra. Extra for toast? You have to be kidding!Genuine Hotels.com guest review
"good hotel overall"
good, but no night light in bathroom, and when I asked for one I thought I asked for a space shuttle! also too many people lingering in hallway and talking late at night, doesn't any one from security walk haaways?.Genuine Hotels.com guest review
"Convenience and quality"
It was wonderful experince. I highly recommend to stay here. Clean, good service, good location. I am so happy with the service.Genuine Hotels.com guest review
the hotel is in need of updating, old and worn lookingGenuine Hotels.com guest review
This hotel was ok for what we paid. They should be ashamed of themselves for the condition of their gym. It is in abysmal condition. Most equipment doesn't work and what does work is pretty rusty and in very poor condition. I found 50% of the staff to be helpful and courteous, but the other 50% not so much. The hostess in the restaurant was close to […] one of the rudest individuals I have encountered in a while. The room was very clean. The location was super convenient, but it isn't a place I would want to stay for a real vacation. Read moreGenuine Hotels.com guest review
"Older Hotel But OK"
Found this hotel to be older and a little worn around the edges but met our needs.Genuine Hotels.com guest review
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