Rooms small and outdated, waterpark fun. Tower grill serves cheap but good food.Genuine Hotels.com guest review
"Great for little kids, not for adults"
My two boys, 4 and 7, were happy to go on the same two slides dozens of times. So they had a great time. But it was boring for us parents. No hot tub, and only 4 cracked reclining chairs in the place. They mainly had 40+ small tables with chairs, so parents are forced to sit in plastic chairs and read a book at a table once you get tired of the slides […] after the second time. Also, the room AC/Heater didn't have a fan setting for white noise. Bunkbed a for kids was great though! Read moreGenuine Expedia guest review
"Water park in Branson"
Room was clean, no problems. Staff was not talkative. Water park is great for small children. Price was ok, if your looking for comfort, this is not the Hilton!Genuine Expedia guest review
"Looks better in the pictures, not impressed"
I booked this after looking at the pictures and seeing fairly good reviews. I was disappointed. First, I didn't understand from the description (although perhaps it was there and I just didn't see it) that I was in a building about 100 yards away from the "indoor water park". So walking to and from the pool from the room, through the large, dark parking […] lot, in our wet bathing suits in December was not pleasant. Also, I didn't realize that the rooms in this "resort" were basically of the quality of an old Motel 6. Perhaps it's a reason for me to reflect on how spoiled I've become. But I just don't like staying in tiny, old dumps like this anymore. I mean, it's nicer than the hotels I've stayed at in Russia - I'll give it that. At least there is toilet paper and the warm water is available in the shower any time - 24/7. But other than that I was disappointed. Also, the "Water Park" is pretty pathetic. My 10 year old daughter wasn't impressed in the slightest. Again, opportunity for reflection on perhaps how I've spoiled her. But we've been to far, far nicer places than this. Now on the bright side, it wasn't all that expensive, so I guess you get what you pay for. And secondly, they were willing to refund my unused nights when we decided to check out and move somewhere else after one night. It did take a bit of pressure and persuasion, but they eventually relented Read moreGenuine Expedia guest review
"Fun little winter escape"
We tried this hotel over a weekend between Christmas and New Years, so it was obviously very busy. It took us a while to get checked in, but the desk clerk was very pleasant. My daughter loved the water park! It was easy to get to everything we wanted to do, once we figured out the alternate Branson routes. The room was clean but mediocre, no stand […] out features, but no complaints. Read moreGenuine Hotels.com guest review
"Water park excellent fun for kids and adults."
We had our family Christmas here. The rooms were adequate. But the indoor water park was amazing! The adults had as much fun as the kids. The water park had staff constantly making rounds, making sure safety rules were followed, the temp was warm enough, the place clean, plenty of dry towels, etc. It was a great break from the cold winter weather.Genuine Expedia guest review
Over all our experience was good. Wished that the water park offer a little more to do for kids over 6. The water slid was closed most of Sunday morning so that was sad and while it was clean it needs some updating.Genuine Expedia guest review
"great time with grandkids"
over all great time. food in restaurant was not good. we did NOT want to leave the hotel at all but the food was so bad we went out to eat three times. front desk was OUTSTANDING.Genuine Hotels.com guest review
awesome for the kids.... they loved it....and we (the parents) loved the separate sleeping room with tv :)Genuine Hotels.com guest review
They need to update the décor and add fans in the bathrooms.Genuine Hotels.com guest review
Every thing was great will go backGenuine Hotels.com guest review
"Pay daily for the waterpark and stay elsewhere"
The waterpark was ok, and the daily rate to use it is fair. An atrium room , including waterpark, ranged from a good deal to outrageous. During the week the rate is a good deal, considering it includes 4 waterpark passes. Thursday and Friday not so good but acceptible. Saturday night it is a rip-off. The atrium rooms are in two shabbily redone motel […] buildings next door. We were over 100 yards from the waterpark. Too far to let kids walk unsupervised at night, To call the rooms Super 8 quality is to insult the Super 8 chain. Rooms of this quality can be acquired in Branson this time of year for the price of two waterpark passes all week long. The management had obviously heard the complaints before and had canned responses that basically amount to "tough beans". While the tower rooms may be better quality, and in the same building as the waterpark, the Atrium rooms are to be avoided. BTW, management had no idea what the word "Atrium" means in an architectual sense. It shows. Read moreGenuine Hotels.com guest review
"dingy and dirty"
This hotel is old and in great need of updating! Room was dirty...comforters had stains that may have been spit up or body fluid, hair in shower, whole place was just dingy and dirty feeling! One of the drawers held a sweatshirt that God only know how long it had been there. Water park was very cold and so much smaller than the pics made it appear. […] If the rooms were better it might be worth one night's stay but definitely not 3! Read moreGenuine Hotels.com guest review
The Grandkids loved the water park. We also loved the twin beds in the little alcove that was just perfect for them. I don't like bedspreads and the beds did have bedspreads on them. I like the ones that get washed after every visit, but we just pulled those off and used our own blankets. We will be going back and hope to in Dec.Genuine Expedia guest review
Water park was great, the hotel just ok. Probably will stay somewhere else next time and pay to go to the waterpark.Genuine Expedia guest review
"2 night stay"
The room had no refrigerator and no micro wave and the pool is not open on Mondays and on Sunday the staffing was short so they had to flip flop water slides for the kids to rideGenuine Hotels.com guest review
We liked the tower rooms. Very spacious. Water park nice and well staffed with lifeguards. The snack bar/ restaurant was understaffed but everyone was nice.Genuine Hotels.com guest review
"Roach in bathroom"
Very nice hotel but we did find one roach in bathroom .. Yuck !!Genuine Expedia guest review
"Indoor Water Park great fun away from the cold!"
When registering the clerk was helpful and pleasant. The water park was awesome, and the lifeguards were very attentive. There was a very nice kiddy pool with a waterfall, froggie slide, a turtle slide, and a fish for the little ones. Plenty of fun choices for the older kids. You could go up the stairs and there was a river with a moving current. Our […] older boy loved that and the big, spiral slide (apx. 300 ft.). Rafts and plenty of fresh towels were available. For an indoor park, it was great! We would definitely go again. Our room was in a separate building. It wasn't anything special, but it was clean. We had no complaints, and enjoyed our stay immensely. Read moreGenuine Expedia guest review
"This hotel was dated."
The kids had fun at the water park. The rooms were dirty and dated.Genuine Expedia guest review
Great place to stay, kids had fun in water park, very clean, great service. The rooms were very clean. My only advice is if you want to be close to water park stay in the tower the atrium is not connected to hotel so you have to walk across parking lot to get to the water park.Genuine Hotels.com guest review
"fall break at Branson"
The kids really liked the water park.I was also impressed with it.The staff and grounds and pool area was great.The tower restaurant was good.We stayed in one of the Atrium rooms I think that was where we messed up.When we go back again we will stay in the main part of the hotel.I was not impressed with the Atrium.Genuine Expedia guest review
"Kids loved the stay"
Indoor water park was the main thing why we booked this hotel. But it was sad they close on Mondays.Genuine Hotels.com guest review
"Had to pay extra for frid. Was blood on comforter"
Sheets were gray instead of white . Pillows were not comfortable . Had to pay extra for frid. and microwave . Hair dryer did not work. Toilet would not flush. Had to pour water In it before it would flush.Genuine Expedia guest review
"Water is very cold! BRRRR"
The room was ok, we went there for the water park. The pool was very very cold! We would have enjoyed it more if the water was warmer. Very disappointing.Genuine Hotels.com guest review
"Waterpark was closed without notice"
The waterpark was closed. I had checked the website, and hours of operation were listed as if it was open. When I checked in, the clerk asked if I knew the waterpark was closed. I replied that I didn't, and she said that Expedia should have included that information. If the hotel's information is misleading, how was Expedia to know??? Our room was […] in a separate building. The carpet was dirty, especially in the sink area. The beds were OK but felt as if many children had jumped on them. There was no safety lock on the top of the door to use when we went to bed. Read moreGenuine Expedia guest review
We had a great stay. Great location, great staff, great features. In reading other reviews, it seems those who were disappointed, stayed in the "Atrium" rooms, which are across the parking lot in sort of an older Motel style. We stayed in the "Tower" which was very nice and connects to the water park.Genuine Hotels.com guest review
"Great hotel for kids"
We loved this hotel. Our room was very clean and our kids loved having bunk beds. The water park was very nice with plenty of lifeguards on duty. The hotel staff was great, answered any question we had. We had so much fun in Branson that we ended up staying an extra night.Genuine Expedia guest review
"Would di it again"
Great price, nice place and our kids enjoyed the water park.Genuine Hotels.com guest review
Our stay at Castle Rock was very enjoyable and clean, the location was wonderful and the kids loved the waterpark.Genuine Hotels.com guest review
"Fun park, closed attractions"
Beds were hard. Expected queen size, got full size. The water park closed attractions constantly for sanitation.Genuine Expedia guest review
"Atrium:Paying for the water park"
So we were extremely excited to get to the hotel and start our vacation...but booking with Expedia you don't get to choose between "tower" rooms, or "atrium" rooms. We were given an atrium room which do not have watermark access. The atrium rooms are also in great need of update! I will most likely stay across the street next time and pay for a water […] park pass separate! Read moreGenuine Expedia guest review
We had a great time at castle rock! The rooms were nice, the hotel staff was very nice and helpful. The water park was just like it was advertised, it was a very nice water park, with outstanding lifeguards! The chlorine in the lazy river was too strong but other than that it was great! We will be back!Genuine Hotels.com guest review
"Go for water park only"
This is a very mediocre facility with an indoor water park. If the water park is important, this is an OK stay. Otherwise, you can find much less expensive and nicer facilities very close by.Genuine Hotels.com guest review
We had a great time water park was fun my kids loved it so did my mom n me. We are planning on comin back next year for out vacation again.Genuine Hotels.com guest review
"Nice place for families"
water park was clean and very nice to be able to walk out and straight into something the kids could do for free.Genuine Expedia guest review
We checked in on a Friday evening. The indoor pool closed at 8:00 pm, which is a little early in my opinion. The pool opened on Saturday at 1:00 pm and closed at 10:00 pm, however checkout was at 11:00 am. They said that the pool was open for us to swim, however I found it inconvenient that we had no room to leave our clothes or to change afterward […] . Read moreGenuine Hotels.com guest review
"Kid friendly hotel"
kids love this hotel. lotes of stuff for the kids to do here.Genuine Expedia guest review
The power went out we could not use the waterpark which is why we chose the hotel. Staff was not helpful when I had to carry all my luggage along with my mother and young child down the stairs. We had to check out in the dark no shower I expected at least an apology or something from the staff who by the way did not even know we're the stairs were. […] How does a hotel not have a generator. I paid for a service and did not get one Read moreGenuine Hotels.com guest review
Very nice! The rooms were very clean, nice beds and loved the kids having their own space. The water park was nice and clean . Only down side was I think the chlorine was a little high because we got itchy after a hour of being in the water. But over all we had a great stay and would go again .Genuine Expedia guest review
"Nice Hotel close to main attractions in Newer Sect"
Our stay was great. I booked a day in advance. Felt the price was great considering the indoor water park and the closeness of this location to the major attractions in Branson. Would highly recommend this resort.Genuine Expedia guest review
We stayed in the atrium and I was a little concerned after reading reviews on here but was very pleasantly surprised! Room was very clean and well kept. Service at the desk was A+, water park was just so-so only 2 water slides but for the price it was worth every cent. Outstanding time. My 8 year old had the time of his life! Very convenient location […] to everything in the area. Read moreGenuine Hotels.com guest review
If this hotel were situated anywhere else it would be way over priced. Fortunately we got a pretty great discount on Expedia. Water slides were fantastic fun for all ages!Genuine Expedia guest review
"Visited with spouse, daughters and their chiildren"
We only stayed one night, but enjoyed our stay. The pool was really fun, for those from 1 to 58 years old. Staff was friendly and cheerful. Everyone slept well, an we would stay in the tower rooms again.Genuine Expedia guest review
Nice hotel over all but did not realize that the only pool was the pay for water park.Genuine Hotels.com guest review
"Great family place!"
I was traveling with my 3 yr old and 10 yr old, as well as my parents and 15 yr old nephew and everyone in our group enjoyed the waterpark. There was something for all ages! The rooms are very basic, don't expect anything fancy, but we expected that.Genuine Hotels.com guest review
Room was ok, location ok, but becarful this is not an all year round water park. They do close and we happened to be there when this happened. Yes shame on us for being excited about having a water park in the hotel. They closed down the water park for " cleaning" we never saw anyone cleaning and we were there for 4 days. We heard life guards complaining […] of not having enough of them. Also, a slide was closed due to not having enough life guards the one day we did get to use the park. So for a main attraction to this hotel they failed!!! I would never go back to this hotel. They have much nicer hotels and a real year round water park on the strip. Read moreGenuine Hotels.com guest review
Hotel was awesome....my kids loved the bunkbed cove and the waterpark was a blast! We had a great time!!!Genuine Hotels.com guest review
We were under the impression the waterpark was included in the price but were informed it was additional per person/per day ($15.00) each. Also was under impression there was WIFI in rooms but were informed it was only available in the Lobby as they were in process of upgrading to room capabilities so some of our bills usually paid online were late […] being paid. Otherwise rooms and hotel were great and room was clean and comfortable. Also would not rely on in house restaurant which needs to expand their hours to better accommodate guests. Read moreGenuine Hotels.com guest review
"Wonderful if you have kids"
We were pleasantly surprised with the hotel. Our kids loved the indoor water park and the bunk bed nook in the tower room provided enough of an area for them to have a space for themselves. We would definitely stay here again.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )