it looked like it had not been maintained very well. loose, rotten boards on deck, shower faucet head leaked, could not control heat/ac. very nice location, wonderful view from room and friendly staff. if more money was spent on maintenance it would have been ideal.Genuine Hotels.com guest review
There was no daily maid service which should be provided if this is intended to be a hotel setting.Genuine Hotels.com guest review
"Nordic Village Resort (/20-9/22/14"
I was somewhat dissapointed in this resort. We had stayed here seven years ago and the lack of amenities was obvious. Since we only stayed two days housekeeping services were not offered. If additional towels are needed you have to return the dirty ones to the office (located across the road from the resort) to get clean ones. The outside of the building […] we stayed in had peeling paint and the entire area needed updating. Read moreGenuine Hotels.com guest review
"In a cave; smelled like a burning garbage dump"
Hotels.com and facility pictures beautiful-what we got was a basement cavelike room with broken door, room smelling like a burning dump and a porch that had not been cleaned for a longtime. When requesting a room with a view was told that rooms were available but nothing could be changed as we booked through Hotels.com; we asked if they could do something […] about the smell and they said they would send maintenance - we returned hours later and the smell was worse . When I called I was told that they did not know what was done. Goodbye Hotels.com and this place. The place was aged, used, significantly overpriced and the staff was both ineffective and not knowledgeable of the area "things to do". Read moreGenuine Hotels.com guest review
This hotel is a sprawling collection of lodges you might expect at the base of a mountain (for skiing, hiking) but it's not at a ski resort or a great hiking location, both of which are within driving distance. For the price, it's outdated and clunky. Ran out of hot water, old TVs with no up-to-date services (such as on demand--they still rent dvd's […] from the main office, though). The sofa bed was torture. Generally needs updating to justify the price. If you've got a big group going to Storyland or one of the local ski resorts or hiking and you plan to bbq together back at your hotel, this might be an ok choice. There are outdoor grills. There is a strange goat-petting zone and an odd little (I mean LITTLE) pond with two dinghies for rowing around, I guess. The pool facilities can be a good outdoor walking distance from your room, which is a drag in the cool weather. Read moreGenuine Hotels.com guest review
"Tranquil setting and beautiful view of Jackson"
Nordic Village had wonderful accommodations It was located close to local attractions including Storyland and Black Mountain ski area. Several restaurants close by. . Thoroughly enjoyed our stay and would stay there again. Very friendly staff..Genuine Hotels.com guest review
I had booked a 1 bedroom condo for 4 nights. Upon arrival at the room, I was very optimistic. My boyfriend and I had an end unit and a great view overlooking the white mountains. The condo itself, however, was a whole different story. I reported while booking online, that I am allergic to down. The pillows and bedding were all made of down. I had […] also expected there to be bugs, since we were staying right next to a patch of woods, I didn't expect to see bug guts splattered all over the walls, including next to the bed! Gross! There were also dirty dishes in the dishwasher, along with a nasty, who knows how long it had been there cup of hot chocolate in the microwave. The worst part of it all, was even though I had anticipated no cleaning crew for the duration of my stay, the resort crew had the gall to leave an envelope basically asking for a tip for the cleaning crew! Overall, I loved the area, but I would never spend that much money on stay at the Nordic resort again. Read moreGenuine Hotels.com guest review
"Family fun- tough sleeping though."
Resort was great. So much to do with kids! Pools, paddle boats, bonfires and activities! Only complaint are the beds are horrible!(now this isn't the resorts fault-most units are privately owned and rented through resort) And if you are in a unit with others above be prepared to wake up from pounding on the floors! Overall- great family destination […] !! Read moreGenuine Hotels.com guest review
"Met my expectations."
I went here knowing it wasn't the Ritz. If you do the same, you will enjoy your stay. The place is a bit older but isn't as beat up as some of the reviews say. Old is one thing, dirty is something else. This place was clean and comfortable. I think the older look was charming! The view from our room was amazing and it was very quiet. Exactly what we […] were looking for! The grounds are very nice with a beautiful pool area. Close to a lot of fun stuff but tucked away to make it feel remote and private. Read moreGenuine Hotels.com guest review
"Great Property and location"
I had a penthouse room and it was very nice. What was missing was a table or desk? There was no where to sit and eat or work and this seemed srange since there was a microwave and refrigurator.Genuine Hotels.com guest review
Good place to stay!Genuine Hotels.com guest review
It's niceGenuine Hotels.com guest review
"Kid friendly, great pools."
The kids loved the pool, game room, and night time activities. Big yard off the patio for them to rage around on. Nice view of mountains......perfect for morning coffee on the upper deck of the townhouse. The only downside was the musty smell. If you have allergies i would advise having allergy meds on hand and eyedrops. But that was minor....we would […] stay there again. Read moreGenuine Expedia guest review
"Can't wait to go back!"
Overall our stay was amazing! Beautiful view of the white mountains and thought are room was adorable! Minor updates needed but nothing that would keep us from coming back! Drain in tub was broken. Had to have the maintainance guy come fix the fire place (he was very nice!) but like I said, nothing major! Can't wait to go back again!Genuine Hotels.com guest review
A wonderful experience! Have not been there since I was a kid and it was even more beautiful!Genuine Expedia guest review
"Beautifully landscaped resort with spacious room."
Pleasantly surprised at the size and location of our room. Some furniture is a bit dated, but we were expecting that from read other reviews. The room had an amazing view of the mountains and was designed so that you have complete privacy. This room had everything needed for a full family stay. There are activities for the kids every night and the staff […] is over the top! Read moreGenuine Expedia guest review
Could not check into the room until 1-1/2 hrs after check in time.Genuine Expedia guest review
The ad on hotels.com indicated it was one room with a loft. It was actually a two bedroom. I was told there were 2 twin beds. There were 2 queen. Not great for siblings. Had I been told there was more room, my friend could've stayed with me rather than getting her own place which was never used due to a propane leak. The condo was nice. The communication […] and service not so much. I could've saved money. Read moreGenuine Hotels.com guest review
"spacious rooms..no housekeeping..outside dirty"
The room was nice & clean. Outside on patio was disgusting. Old cookies & trash around on patio. No housekeeping or sheets for pull out couch. Someone had hit a propane tank so the fire trucks were blocking the road to our room. No communication or direction on when we could get back to our room. We have 2 small children 2&5 that needed to go to sl […] eep. Read moreGenuine Hotels.com guest review
The best attribute is that it is literally right down the street from storyland. We stayed in a 2 BR townhouse which was very roomy for the 5 of us. When traveling in the summer, keep in mind that some of the homes do not have AC (which was the case for us). The furniture and decor could also use some updates. Most of the faucets also had leaks. Overall […] it was ok, but definitely could have been better. Read moreGenuine Hotels.com guest review
We requested to move due to numerous problems including a horrible smell, and we were moved to a room with the same horrible smell.Genuine Expedia guest review
"Excellent hotel for a family"
We have been staying at Nordic Village Resort for several years now. Although it is certainly not the least expensive option in the area, it allows the whole family to enjoy our vacation because we have the space to "spread out" and not feel as if we are always on top of each other (which can happen in a hotel room!). Most condominiums come with a fully-outfitted […] kitchen, so we can prepare our meals there (who wants to eat out three meals a day with young kids?). We typically stay in a two-bedroom unit, and the kids are excited because they get their own TV (not a luxury they enjoy at home). We usually spend a day at Storyland (down the street), and then relax for a few hours in one of the 3 pools (2 heated, one indoor). There are also hot tubs and a steam room. The resort has available sports equipment that you can borrow, a rec room, small pond with rowboat, and each night they plan a family-oriented activity (e.g., movie night, s'more roast, clown). Although we have never made use of it, the resort also has a fitness center (over 18 only). Many of the units also have a bbq in the back. There is ample parking. Read moreGenuine Expedia guest review
This is no longer a 4 star property. It is very old, the paint on our building was peeling off. It was comfortable but we probably will not stay there again.Genuine Expedia guest review
"Beautiful property in great location. Dated rooms"
My BF and I stayed here while going away for a weekend kayaking trip. The hotel property itself is attractive and well maintained, and it's in an excellent location - Jackson is a beautiful little town. We stayed in a queen suite, which is a first floor/basement level room with a living room, bedroom, gas fireplace, and a Jacuzzi for two. The room was […] clean and well priced for what we got, but yikes, was it in need of some TLC. The closet doors were broken off, the towel rod fell off the wall when I removed my towel, the shower door needed a good amount of force to open, and the furniture was pretty worn. To be fair, it's my understanding that the experience varies by room because some of the rooms are privately owned. We were in a privately owned room - I confirmed that upon check-out. All in all, I loved this place and will go back there, but next time, I'm going to make sure we get a room owned by the resort itself. Read moreGenuine Hotels.com guest review
"Convenient to area golf and dining"
Our golfing companions had stayed here many times and on this trip booked a penthouse -- so we did too. Fine for 1 or 2 nights but would book larger unit for longer stay. We enjoyed the adult pool and the amazing mountain views -- especially upon waking in the morning (didn't even have to get out of bed). We were owners at Smugglers Notch in Vermont […] for many years and would recommend Smuggs over Nordic Village for a family vacation -- so much more to do an see there. Read moreGenuine Expedia guest review
The hotel staff was very friendly. The facitilites were very nice, pool area. Our only complaint was that there was a pull out sofa and the mattress was very thin and dirty. There was was small candy pieces and dirt on the mattress.Genuine Hotels.com guest review
Room was clean and spacious. Kids loved the pool and exploring the grounds!Genuine Expedia guest review
"Great resort w/ gorgeous pools and million $ views"
Very relaxing place. Only minutes away from Jackson Falls and Storyland ;) Great family hotel!! Loved it and will be back for sure. Thank you to all the Nordic Village family/staff :)Genuine Expedia guest review
"strange room arrangement"
The views of the mountains including the adult pool area are beautiful. The room was inadequately furnished. No door on the master bedroom and glass windows into the bathroom making the space totally inappropriate for anyone staying there who is not a couple. The space was advertised to accommodate 4 plus roll away beds if needed. But if anyone wants […] a private bathroom or master bedroom it would not happen here! Read moreGenuine Hotels.com guest review
"Great for kids and trip to StoryLand"
They had a great game room and fire pit for roasting marshmallows and brought in events for the kids each night, from movies to a clown to a juggler and pricesses from StoryLand. It's only about a mile from StoryLand to boot. Great for the kids and easy to get around. It would be nice if they filled in the pot holes on the roads though.Genuine Hotels.com guest review
Great hotel for families. I would go back. Clean and great location near Storyland.Genuine Expedia guest review
The Nordic Village resort was in a great central location to venture out from to all the mountain region area has to offer. The Nordic Village resort itself has great mountain views and offers many amenities and activities for families. The resort and accommodations are clean. The staff was quick to respond to any questions or concerns regarding the […] property. The accommodations could use some updating but overall was a good experience for us. We are already planning a return visit to the resort. Read moreGenuine Expedia guest review
Ehhhh.... Lack luster for the price. Beautiful grounds however room stunk of moisture/humidity. I was definitely expected a more we'll-kept room for the money.Genuine Expedia guest review
"Great Family Vacation!"
Just a minute away from Storyland made it very easy for very tired kids after a day of play! The one bedroom condo was spacious and had everything we could possibly need for our stay. Only negative was that we were a family of four and there were only 3 pillows. The pools were great, and the kids really enjoyed the boats and meeting Cinderella. I would […] definately consider this place the next time we plan to vacation in North Conway. Read moreGenuine Expedia guest review
Overall it was good. It had nice space for my family and had really nice grounds. The rooms were a little dates but I would stay there again.Genuine Hotels.com guest review
"Great spot to stay, especially for families"
Stayed here years ago and this experience was as good as the last. Perfect spot for families....activities for kids, pools, game room and just room for them to run around without feeling like you are disturbing others. If you don't have children, no worries.......also adult only pool and amenities. My only complaint, is that our unit did not have air […] conditioning and nowhere do I recall that being stated. The two floor unit occupied the second and third levels of a three floor building. Ventilation on the second floor loft was pretty much non-exsistant. When we arrived the unit had to be about 90 degrees. Even the cool nights did not help. the fans just didn't cut it. I did see that some units had ductless units installed. So my warning would be to call and ensure that you get a unit with AC if you travel there in the summer months. Read moreGenuine Hotels.com guest review
"Good place for a family get away"
The rooms at Nordic Village are great, but do be forewarned that the layout in the cheaper rooms is a bit awkward, with no doors on the bedroom and a giant glass window in the bathroom. Maybe ok for a romantic getaway but not for a family vacation. We originally booked one of these rooms (not knowing the payout) and immediately requested a larger unit […] with a more traditional layout. Nordic Village was fantastic about accommodating us. Overall the room was great, and there are lots of activities for the kids (very close to Story Land and the Village has nightly activities as well). There is no maid service during the visit, but they do drop off towels every other day. Overall a great experience. Read moreGenuine Hotels.com guest review
"Excellent! Highly recommended"
Resort is besutiful! Townhouses that offer alot of privacy, especially if you are traveling with friends. Fireplace, spiral staircase with bedroom, full bath with jacuzzi upstairs and 2 twin beds downstairs with a full bath. Washer:dryer in unit and close to all the attractions. Very clean, you will love it!Genuine Expedia guest review
"Perfect location for our stay and Storyland visit"
The rooms were larger and more accomodating then I thought they would be. A serene location, great pool and outside lawn area for relaxing. Close to restaurants; Jackson center and North Conway..so lots to do! We will look forward to staying there again on our annual excursion to Storyland with our daughter, son-in-law and our 3 grandchildren!Genuine Expedia guest review
"Decent hotel very close to Storyland"
This is a fun, convenient place. Outdated decor and rooms were dusty but we did have a blast for our weekend stay. Toasted marshmallows at nite; pool was great; close to everything including Storyland. No food at hotel but our townhouse had full kitchen.Genuine Expedia guest review
"Perfect spot to go to storyland"
The entire experience was very nice. We wished we could have stayed longer and taken more advantage of the facilities.Genuine Expedia guest review
Only stayed one night but I want to return to explore itts amenities.Genuine Expedia guest review
"Nice resort next to Storyland"
The Nordic Village is a great resort ti take your family and stay at if visiting Storyland and the North Conway area. Its location is ideal, about 1 mile from Storyland and 10 or so miles from North Conway. THe resort itself was great, the condos were well maintained and gave you the feeling of being in the wilderness. We stayed in a 1 bedroom condo […] with a full kitchen, so we didnt have to eat out every meal, and the balcony overlooking the White Mountains was an added bonus. The nightly entertainment was great for our young son, there was Magic and storyland characters on 2 of the nights and an animal exhibit the other night. Overall, it was a great vacation with my only complaint being that the pool could have been heated a little more. We were told it was in the 80s but it felt like it was in the low 70s...first world problems i guess. I highly recommend this resort. Read moreGenuine Expedia guest review
for a 1 BR, ground-level suite we paid over $200 for 1 night. The very outdated condo did not have an AC, which is fine, however this may have led to the condo having a musty smell and feel to it when we walked in. Since we planned only on sleeping there for that night and not hanging out, we decided just to put the fans on and deal with it. The tile […] floors were a bit grimy near the entrance. Signs of housekeeping just quickly mopping up and not taking their time. The bathroom looked to be showing signs of mold around where the jet tub met the floor. For a night, it was a place to sleep. If we had been staying here for an extended vacation, we definitely would have complained and asked for a cleaner room. Read moreGenuine Expedia guest review
i thought the place was very nice and accomodated my whole family. only bad thing i would say is that the inside could have used some cleaning and updating. the carpets were dirty the paint on the wallGenuine Hotels.com guest review
"Great Place - ask about A/C"
The location was wonderful, the grounds were very pretty and the unit was really nice - but it did no have A/C. Some of the units did have A/C - so I would ask before booking. The condo was really nice, though and there were plenty of fans and the view was beautiful. Amenities seemed geared to young families - as it is right down the road from Stor […] yland. Read moreGenuine Hotels.com guest review
"Great pools for kids"
Came up to visit storyland but kids had just as much fun at the resort. Great outdoor heated 3 1/2 foot pool for younger kids to relax. Really close to storyland and would stay again no questions askedGenuine Expedia guest review
"So so hotel"
It has great stuff for families and the pool is great if you have little ones. The was no between days maid service and no air conditioning on our unit.Genuine Expedia guest review
I was looking for a place to go for a weekend getaway with my husband. Our room offered a king size bed, fireplace and Jacuzzi tub. The room was spacious and comfortable, with a balcony looking out over the mountains. It was a nice quiet place to unwind after a day of enjoying the beauty of the area.Genuine Expedia guest review
"Townhouse was perfect for family stay!"
2 bdrm Townhouse option was perfect for our family! With two adults and four children, cramming into a standard hotel room (or even two rooms) is unpleasant at best. Our townhouse at Nordic Village exceeded all expectations- so much that we extended our stay by an extra night! So spacious, beautiful surroundings with fun stuff for kids to explore, plus […] washer & dryer and full kitchen made for a fantastic stay. Read moreGenuine Hotels.com guest review
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