The stay was excellent. The service was exeptional. The rooms were clean, suites were spacious, breakfast was awesome! Hotel was also children friendly. Our children truly enjoyed themselvesGenuine Hotels.com guest review
Response by Homewood Suites Dover David, thank you for the amazing 5 STAR Review! We are so thrilled that you enjoyed your stay and look forward to your return in the near future.
We arrived late due to traffic the gentleman at the front desk was wonderful! He saved us a dinner and was very helpful. Our room was nice but the heat in the kitchen/living area did not work so we cranked up the bedroom heat but overall we are very grateful for the kindness and generosityGenuine Hotels.com guest review
Response by Homewood Suites Dover Sean, we are so thrilled to hear that our front desk exceeded your expectations and that you had a nice stay with us! Thanks for the heads up about the heat in your room, we will have maintenance check that out ASAP. Hope to see you again!
"Nice place to stay"
The room was very deluxe, comfortable and clean.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thanks for the great review Alice! We are so thrilled to hear you had a wonderful stay. Hope to see you again soon.
"Good deal in NH"
We came for a sports competition. The hotel was clean, the staff was very friendly. Nice to have a suite for the price. The only complaint was that with the heat on, it got very dry overnight. Breakfast was good and included. And there is a restaurant across the parking lot which is convenient.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thank you for choosing to stay with us! We are so happy you enjoyed your stay. Please keep us in mind next time you visit the NH Seacoast.
"Would do it again :)"
I will say that everything was very nice only negative was when entering the hotel we where told there was a free dinner because of the holiday, but when we went to eat there was nothing left but a small amount of salad. Not good for children since they don't eat salad. Other wise a nice choice.Genuine Hotels.com guest review
Response by Homewood Suites Dover Margaret, thank you for the wonderful review! So sorry to hear about the lack of food left at the complimentary dinner over the holiday. We hope you choose to stay with us next time you are in the area! Happy New Year!
"Dover Homewood suites"
I have stayed here before and will again. Only concern was for the windows. My Fourth floor room windows had broken stops and were able to be opened all the way. I told front desk on first day, but it was not fixed over our 5 night stay. Could not open windows when grandchildren visited. My only complaint.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thanks so much for the 5 star review Kelly! We are thrilled you enjoyed your stay. Thanks for letting us know about the window. We have sent maintenance up to that room and it is repaired. Hope to see you again!
A very nice and quiet stay. Would consider returning again.Genuine Hotels.com guest review
Response by Homewood Suites Dover We are happy to hear you had a nice stay with us at Homewood Suites Dover! Please consider us again next time you are in the area. Happy New Year!
excellent, no complaints, will stay againGenuine Hotels.com guest review
Response by Homewood Suites Dover Chris, thank you very much for the 5 star review! We hope to see you again in the future!
"Why I gave 3 Stars for overall review"
We will definitely stay again. Overall great. Here are two areas for improvement: 1. The mattress in the sleep sore was awful. Hotels must realize that when families travel with teenager they want separate space. Your hotel gives that, but really misses the mark with the quality of the mattress in the sleep sofe. 2. The breakfast could be improved with […] higher quality food, gluten free, low sugar and good quality protein. The turkey sausage with high sodium and fillers does not cut it. Read moreGenuine Hotels.com guest review
Response by Homewood Suites Dover Thank you for the valuable feedback! We certainly appreciate you taking the time. We will certainly look into your suggestions. Hope to see you next time you are visiting the Seacoast of NH!
"Very happy with stay"
We had a wedding in Dover and although we live about 20 minutes away we thought it be best to stay since it would be a long night. So glad we did. I think it's overpriced but we did have a great stay. The wedding started at 4 and I since check-in is 3 I asked at 11 if I could check-in early and they had no problem with it. This made the high cost bearable […] since they were willing to accomadate me. The bed was so comfortable too - I didn't want to get up! Read moreGenuine Hotels.com guest review
Response by Homewood Suites Dover Sarah, thank you very much for the 5 star rating! We are so thrilled that you enjoyed your recent stay at Homewood Suites Dover and hope to see you again in the near future.
"A Pleasant Place to Stay"
Nice place to stay.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thank you Eddie for giving us 5 stars! We appreciate it and are pleased that you enjoyed your stay with us! Hope to see you next time you are in the area.
We was pleased with the hotel in all. Only thing we had an issue with was the shower head wouldn't work correctly. My husband had to fix it to get it to work.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thank you very much for taking the time to leave a review and we certainly appreciate the heads up about the shower head. Hope to see you again!
"Great place to stay!"
Very clean! Dinner and breakfast were included which was great. Only issue was our television was having some problems.Genuine Hotels.com guest review
Response by Homewood Suites Dover Jen, thanks for the stellar review, we certainly appreciate your feedback. The television issue has been repaired, thank you for bringing it to our attention. Please visit us again!. Best regards,
"Lots of room"
Lots of room, comfortable beds, clean, good breakfast, and fairly close to UNH.Genuine Expedia guest review
Response by Homewood Suites Dover We are thrilled that you enjoyed your stay with us at Homewood Suites Dover! Hope to be your first choice next time you are in the area. Thank you!
"Enjoyed our stay for local basketball tournament"
WONDERFUL! Only "complaint" would be that the tempature in the pool area was uncomfortably warm while I was watching kids in pool.Humidiy frizzed out my hair!!cooled down 15 degrees and it would have been perfect!Genuine Hotels.com guest review
Response by Homewood Suites Dover Brandi, thanks so much for the stellar review! We are so glad that you enjoyed your stay with us. Thanks for the feedback about the pool temp. Best regards,
"Close to hockey rinks"
Loved it!!!Genuine Hotels.com guest review
Response by Homewood Suites Dover So happy that you enjoyed your stay at Homewood Suites Dover while you were in town for a hockey tournament. We would love to have you stay with us again this year if you are coming back to play at the Dover Ice Arena.
"Home wood suites"
nice clean room, only issue was card reader on door did not work, hotel staff got it fix after about a half an hour..Genuine Hotels.com guest review
Response by Homewood Suites Dover Jim, so sorry about the inconvenience. We are so glad you found our suites to be clean and comfortable. Best regards,
Have a very good stay, hotel was very clean and very well staffedGenuine Expedia guest review
Response by Homewood Suites Dover Thank you for giving us a 5 star rating, we certainly appreciate it!
"Super Convenient Spot"
Nice hotel with great breakfast. Took a long time on Saturday for our room to be made up. Nice location with lots of restaurants, all the usual chains within a block or two and Margarita's is right in the same parking lot. I noticed a washer and dryer coin operated right on the same floor as our room for anyone staying more than a few days.Genuine Hotels.com guest review
"One night weekend stay with Family"
Excellent hotel, great location to head further into the White Mountains or the Coast. Nice to have a restaurant right next door. Having a separate bedroom and living room/kitchen area was great - put the baby to bed and could hang out without waking him. Noticed there were a lot of families staying there.Genuine Expedia guest review
Response by Homewood Suites Dover We are so glad to hear that you had an enjoyable stay! Please keep us in mind next time you are in the area! Best regards,
"Nice hotel comfortable close to son."
Other guest that had dogs needs to clean up after. Need better control of pets. Smokers need to he further away from front door. 25 to 50 feet. In own area. Other wise great stay. Would recommend this hotel to others. Would book again.Genuine Expedia guest review
Response by Homewood Suites Dover Lei, thank you very much for the valuable feedback. We are thrilled that you gave us a 5 star rating and hope to see you soon!
Had a great stay. Food was awesome. Wendi treated us great in the kitchen. Patel the Manager was engaging and treated us wonderful.Genuine Expedia guest review
Response by Homewood Suites Dover Thank you for giving us a 5 star rating, we certainly appreciate it! So glad that you had great interactions with Wendi and Vic Patel. Hope to see you again in the near future.
"Free week night dinner!"
Good overall experience! Clean room and free breakfast!Genuine Expedia guest review
Response by Homewood Suites Dover Thank you for giving us a 4 star rating, we certainly appreciate it! Please keep Homewood Suites Dover in mind next time you are in the area.
hotel was very nice would have liked to stay longerGenuine Hotels.com guest review
"You will not regret it!"
As soon as we walked in we were greeted by staff, the room was spotless, and the breakfast buffet was great . We asked for more towels and in a matter of minutes we already had them. The pool area was really clean. The location was great too, very easy to find, and not too far away from the beach! Check-out was very smooth. Overall, a great experie […] nce! Read moreGenuine Hotels.com guest review
"Wow...ok, now we're spoiled."
Best place we've ever stayed; elegant, yet highly practical suite, gorgeous pool...will find it difficult to settle for average hotels/accommodations after this!Genuine Hotels.com guest review
Wasn't happy with room size for cost. Smelt like people were smoking in it. Will not be staying here again. Do a lot of travel and this is not on my stay list anymore.Genuine Hotels.com guest review
"Breezed in and wish I could have stayed longer"
my second stay at a Homewood Suites hotel and would go back for more. the desk attendant when I checked in was more than customer service oriented - an asset to your business.Genuine Expedia guest review
Response by Homewood Suites Dover Dools, thanks so much for the awesome review. We certainly appreciate you taking the time. Many thanks!
"Great stay for everyone!"
We had a great stay and were very pleased with the hotel--the service was excellent, staff was very friendly and welcoming, and the hotel is very comfortable and very clean. The room we had was spacious and very quiet. The bed was comfortable with lots of pillows, the towels soft, and overall everything was well maintained and clean. The food service--dinner […] during the week and breakfast every day--was wonderful. The attendants were always asking how everything was and the food well prepared. I would highly recommend this hotel! Read moreGenuine Expedia guest review
Not for me to gainsay other reviewers, I just don't understand the 4.5 rating. Upon arrival we were unable to get a luggage cart because the two (that's right -- two) they had apparently been gone for a while (read, sitting in someone's room). It didn't seem to occur to anyone to dispatch someone to retrieve them but they did offer to call us once they […] showed up. We had lugged our gear up to the room long before that happened. Upon entering the room we discovered half the lights and sockets didn't work. This was remedied by locating and resetting switches on the breaker panel. We also discovered that they had provided three towels in the shower for a booking of five people, and no water glasses of any kind anywhere in the room. In short, there was no evidence of any level of basic quality control before releasing the room. They do offer free breakfast, but be prepared to use the microwave because the hot food was stone cold. Again, basic QA absent. For > $250 an overall rating on poor-fair is probably generous. Read moreGenuine Hotels.com guest review
Response by Homewood Suites Dover Mr. Meed, Thank you for taking the time to leave feedback about your recent stay at Homewood Suites. I do apologize that we fell short on delivering the high level of service that is typical at our hotel. I have shared your comments with the General Manager of the hotel and he will address your areas of concern immediately. We do hope that you give us the chance to exceed your expectations next time you are in the area. Best regards,
"summer vacation before school start"
I booked this hotel because we have 2 kids and a suite with full kitchen is all we need. The hotel offers free breakfast and dinner is definitely a plus. I am surprised that dinner even offers beer and wine. The location is not super but it's only 20 minutes driver to Ogunquit beach. I will definitely come back again.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thank you for the fantastic review! We are thrilled that you and your family had an enjoyable stay with us. We certainly hope you stay with us next time you are in the area. Wishing your family a great school year!
Very nice comfortable rooms and great staff would recommendGenuine Expedia guest review
Response by Homewood Suites Dover We appreciate your valued feedback and are very pleased that you enjoyed the rooms and had great interactions with our staff. Please keep us in mind next time you travel to the area!
we have stay in this location once before and this time as well as other Hilton chains we had a very friendly front desk clerk (joceyln) whom asked if we were members of the Hilton club yet and I said no and see ask we had every stay with Homewood or any Hilton's before and I said that we had the night before and many others time in these last years […] -she was very willing to assist in setting us up and taking the time to do so -but-no one at any other of your hotels had -she is the only reason that I am willing to rate this stay at "5" because she went the extra mile for me Read moreGenuine Expedia guest review
Response by Homewood Suites Dover Thank you for giving us a 5 star rating, we certainly appreciate it! We are so glad you have a wonderful stay and hope to see you again in 2015!
Chambre spacieuse et très confortable. Parfait pour le voyageGenuine Hotels.com guest review
Response by Homewood Suites Dover Corinne, thank you for the 5 star rating! I am so thrilled that you enjoyed your stay at Homewood Suites Dover and found the suites comfortable. Hope to see you next time you are visiting the area!
"Tres bon accueil"
Hotel tres propre, calme, grandes chambres bien equipees, piscine interieure, kitchenetteGenuine Hotels.com guest review
Response by Homewood Suites Dover Thank you very much for the great review! We are thrilled that you enjoyed your stay with us and hope to see you next time you are in the area. Best regards,
"Feels like home"
04/30/15 Viktor M Tijuana, Mexico
This was my first time in NH and it was excellent thanks to these guys, the staff is obliging, nice and kind; sometimes there are things that they can't control about the weather, but they are attentive so they can help in any other way. If you are hungry you can walk across the parking lot and go to a Mexican restaurant or you can walk or drive to other restaurants; there is a bus station across the street, and they have service to go other places. I appreciate my visit with them and pretty sure that I'll will go again and stay with them.
"I would recommend this hotel"
04/27/15 Enoka S Brooklyn, United States
I would highly recommend staying at this hotel. They were very nice. The service was excellent. After 1 sleepless night on the uncomfortable sofa bed, with other family members sleeping on the comfy beds in the same suite, the hotel offered me a king suite, for the remainder of my stay, free of charge. Now that's excellent customer service!!!
"A few problems this time."
04/26/15 Christine L Mapleville, United States
We encountered a few problems during this stay but have stayed here several times over the past few years and have always had an exceptional stay. I would not hesitate to stay again, the staff is excellent and helpful, the rooms comfortable, and staying in a suite with a young child makes everything much easier at bedtime.
"Nicest Staff Ever"
04/23/15 JudiT173 Manchester, New Hampshire
I stayed at this hotel for 2 wks with my elderly, legally blind mother while roof ice damn damage to her home was fixed. The staff is awesome. Example: I left my mother downstairs while I ran back upstairs to the room. When I came back the dinner cook, Wendy, had my mother sitting comfortably in front of the fireplace with a cup of tea. How nice to be kind to an elderly person like that. Nice and a good cook too. For an "amazing" small fee, my son and grandson joined us for dinner. Location was great. Could walk across the parking lot to a local Mexican restaurant or drive within 3 min of 5 chain restaurants. Right off the highway, 10 min to Portsmouth.
"Excellent customer service"
Excellent customer service! I stayed here because my husband was in the seacoast area for business. One morning my car wouldn't start and the General Manager came out and jumped started my car for me! She was very kind and I felt embarrassed. The rooms are very clean, staff friendly and very helpful.
04/13/15 Diane S East Hartford, United States
My family enjoyed having all of the conveniences of home. The staff was friendly and professional. We had 2 suites and both were clean and provided all of the amenities we needed to enjoy our stay. It was nice to have the pool and gym because it snowed for a few days. We were able to stay busy until the weather improved.
"Great stay! Amazing property and wonderful staff!"
04/02/15 Elizabeth C Falls Church, Virginia
I stayed here while doing business in Portsmouth, New Hamsphire. The check in was friendly and accomodating. It was refreshing to see professional standards from everyone who worked here. I travel for work a lot and spend many hours in my room writing, so the mini suite with a full kitchen is a perfect set up for me. I am a morning person and the complimentary breakfast downstairs offers a vairety of items for all. I am also a coffee person and the coffee was wonderful!!! This matters a lot to me! :-) They also give complementary popcorn! Great for kids or those that love watching a movie in the room. The rooms are clean, well maintained and the mattress was perfect. I wasn't able to use the exercise room this time but other guests were. The pool and hot tub was clean and well taken care of. I was not in Dover during the popular season this time around, but I know the area well and during warm spring days and hot summer nights this area is bursting with activity and things to do. It is only a short drive to the ocean and historic downtown Portsmouth where there are many fine dining options and fun nightlife clubs! I highly recommend this location for business, leisure, single, couple and family stays! Thanks for making my stay a great one!
"Best Service Around"
04/01/15 Karen B
Stayed here while visiting the area for an event. Olivia was super accommodating in helping me with a room for my family and dog. The General Manager helped us with area recommendations that were perfect for our interests. We will definitely be back!!!
"Great Staff make this Hotel"
03/28/15 travelingmom1374 West Babylon, New York
We like Homewoodsuites, especially Monday thru Thursday as dinner and breakfast is included. This hotel has spacious suites, we had one with two bedrooms, two baths, and the kitchena/living room area. It was clean, spacious and well appointed. We love the hot tub at this hotel, it was nice and warm the night we used it. Unfortunately the next morning it was cold and we could not enjoy it. There is a small but clean fitness room. Dinner is presented very nicely. The cook is very welcoming and aims to please, and adds her personal touches. There is beer and wine offered to go along with the meal. I truly appreciate the salad bar-fresh and good offerings. The breakfast the next morning was well stocked and had good choices, scrambled eggs, make your own waffles, cereals, pastries, breads, yogurt-they onlything missing was hot oatmeal. Allthe staff is friendly and offer to help you whenever you see them. I look forward to staying here again-just hope the hot tub is hot.
03/25/15 Tim S Johnson, United States
Reserved a room with 2 doubles, upon entering the room found it was a single king. Hotel did nothing to remedy this, simply stated they were sold out and had no other rooms. They acknowledge I had reserved 2 doubles. Invoice was never adjusted - paid 2 double price for a single king room, additional towels never brought - 2 shower towels for 4 people and had to sleep on a REALLY uncomfortable pull out couch. Dreadful.
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