"A Pleasant Place to Stay"
Nice place to stay.Genuine Hotels.com guest review
Response by Homewood Suites Dover Thank you Eddie for giving us 5 stars! We appreciate it and are pleased that you enjoyed your stay with us! Hope to see you next time you are in the area.
We was pleased with the hotel in all. Only thing we had an issue with was the shower head wouldn't work correctly. My husband had to fix it to get it to work.Genuine Hotels.com guest review
"Great place to stay!"
Very clean! Dinner and breakfast were included which was great. Only issue was our television was having some problems.Genuine Hotels.com guest review
Response by Homewood Suites Dover Jen, thanks for the stellar review, we certainly appreciate your feedback. The television issue has been repaired, thank you for bringing it to our attention. Please visit us again!. Best regards,
"Lots of room"
Lots of room, comfortable beds, clean, good breakfast, and fairly close to UNH.Genuine Expedia guest review
Response by Homewood Suites Dover We are thrilled that you enjoyed your stay with us at Homewood Suites Dover! Hope to be your first choice next time you are in the area. Thank you!
"Enjoyed our stay for local basketball tournament"
WONDERFUL! Only "complaint" would be that the tempature in the pool area was uncomfortably warm while I was watching kids in pool.Humidiy frizzed out my hair!!cooled down 15 degrees and it would have been perfect!Genuine Hotels.com guest review
"Close to hockey rinks"
Loved it!!!Genuine Hotels.com guest review
Response by Homewood Suites Dover So happy that you enjoyed your stay at Homewood Suites Dover while you were in town for a hockey tournament. We would love to have you stay with us again this year if you are coming back to play at the Dover Ice Arena.
"Home wood suites"
nice clean room, only issue was card reader on door did not work, hotel staff got it fix after about a half an hour..Genuine Hotels.com guest review
Have a very good stay, hotel was very clean and very well staffedGenuine Expedia guest review
"Super Convenient Spot"
Nice hotel with great breakfast. Took a long time on Saturday for our room to be made up. Nice location with lots of restaurants, all the usual chains within a block or two and Margarita's is right in the same parking lot. I noticed a washer and dryer coin operated right on the same floor as our room for anyone staying more than a few days.Genuine Hotels.com guest review
"One night weekend stay with Family"
Excellent hotel, great location to head further into the White Mountains or the Coast. Nice to have a restaurant right next door. Having a separate bedroom and living room/kitchen area was great - put the baby to bed and could hang out without waking him. Noticed there were a lot of families staying there.Genuine Expedia guest review
"Nice hotel comfortable close to son."
Other guest that had dogs needs to clean up after. Need better control of pets. Smokers need to he further away from front door. 25 to 50 feet. In own area. Other wise great stay. Would recommend this hotel to others. Would book again.Genuine Expedia guest review
Had a great stay. Food was awesome. Wendi treated us great in the kitchen. Patel the Manager was engaging and treated us wonderful.Genuine Expedia guest review
"Free week night dinner!"
Good overall experience! Clean room and free breakfast!Genuine Expedia guest review
hotel was very nice would have liked to stay longerGenuine Hotels.com guest review
"You will not regret it!"
As soon as we walked in we were greeted by staff, the room was spotless, and the breakfast buffet was great . We asked for more towels and in a matter of minutes we already had them. The pool area was really clean. The location was great too, very easy to find, and not too far away from the beach! Check-out was very smooth. Overall, a great experie […] nce! Read moreGenuine Hotels.com guest review
"Wow...ok, now we're spoiled."
Best place we've ever stayed; elegant, yet highly practical suite, gorgeous pool...will find it difficult to settle for average hotels/accommodations after this!Genuine Hotels.com guest review
Wasn't happy with room size for cost. Smelt like people were smoking in it. Will not be staying here again. Do a lot of travel and this is not on my stay list anymore.Genuine Hotels.com guest review
"Breezed in and wish I could have stayed longer"
my second stay at a Homewood Suites hotel and would go back for more. the desk attendant when I checked in was more than customer service oriented - an asset to your business.Genuine Expedia guest review
"Great stay for everyone!"
We had a great stay and were very pleased with the hotel--the service was excellent, staff was very friendly and welcoming, and the hotel is very comfortable and very clean. The room we had was spacious and very quiet. The bed was comfortable with lots of pillows, the towels soft, and overall everything was well maintained and clean. The food service--dinner […] during the week and breakfast every day--was wonderful. The attendants were always asking how everything was and the food well prepared. I would highly recommend this hotel! Read moreGenuine Expedia guest review
"No Other Choice"
My crew of 4 people and I stay at hotels 4-5 times a week. We have NEVER run into a hotel as nice as this, at this price point. We had two complimentary meals, and both tasted like they came from my grandmothers kitchen. The service was phenominal and the rooms were impeccable. Important note: Most of my crew insist on smoking rooms - we would not have […] booked this hotel had they not had that option available. However, I did not EVER smell a whiff of smoke - or the aftermath of smokers - in or around my room. Read moreGenuine Hotels.com guest review
"Our stay in Dover"
Booking through Expedia I was given a smoking/ nonsmoking suite,what ever that means, smelled like covered up ash tray,but was clean. room types are a bit confusing(thought I was getting a private bed room with separate sitting area /fold out couch for my son but it was open with one tv at bad angles for everyone.never received a confermation from hotel […] after booking. Read moreGenuine Expedia guest review
While packing the night before our departure we found what could be a dead bed bug on the carpet in the bedrom. After speaking to the front desk we were told to speak to the manager in the morning. We saved the bug in a ziplock baggy and turned it over to the manager. He said he would have someone look at the bug and let us know if it was a bed bug […] or a tick. Almost a month later we have yet to hear from the manager!! At no point did he apologize for this situation. Granted it may not have been a bed bug, but not to hear back and no apology is unacceptable! Read moreGenuine Hotels.com guest review
Not for me to gainsay other reviewers, I just don't understand the 4.5 rating. Upon arrival we were unable to get a luggage cart because the two (that's right -- two) they had apparently been gone for a while (read, sitting in someone's room). It didn't seem to occur to anyone to dispatch someone to retrieve them but they did offer to call us once they […] showed up. We had lugged our gear up to the room long before that happened. Upon entering the room we discovered half the lights and sockets didn't work. This was remedied by locating and resetting switches on the breaker panel. We also discovered that they had provided three towels in the shower for a booking of five people, and no water glasses of any kind anywhere in the room. In short, there was no evidence of any level of basic quality control before releasing the room. They do offer free breakfast, but be prepared to use the microwave because the hot food was stone cold. Again, basic QA absent. For > $250 an overall rating on poor-fair is probably generous. Read moreGenuine Hotels.com guest review
"summer vacation before school start"
I booked this hotel because we have 2 kids and a suite with full kitchen is all we need. The hotel offers free breakfast and dinner is definitely a plus. I am surprised that dinner even offers beer and wine. The location is not super but it's only 20 minutes driver to Ogunquit beach. I will definitely come back again.Genuine Hotels.com guest review
we have stay in this location once before and this time as well as other Hilton chains we had a very friendly front desk clerk (joceyln) whom asked if we were members of the Hilton club yet and I said no and see ask we had every stay with Homewood or any Hilton's before and I said that we had the night before and many others time in these last years […] -she was very willing to assist in setting us up and taking the time to do so -but-no one at any other of your hotels had -she is the only reason that I am willing to rate this stay at "5" because she went the extra mile for me Read moreGenuine Expedia guest review
"Tres bon accueil"
Hotel tres propre, calme, grandes chambres bien equipees, piscine interieure, kitchenetteGenuine Hotels.com guest review
"A good Stay"
08/25/14 Milton S Circleville, United States
Our stay was very enjoyable and comfortable. The only issue was the dresser drawers were old and as such the handles were either missing or coming off the drawer due to worn out threading for the screws. But again we enjoyed our stay and will definitely stay again if we ever needed a suite for the family.
"Excellent as Usual!"
08/25/14 beachgirlNH NH
Can always count on very comfortable rooms and exceptional staff, this one lived up to it! Feels like being at home. Bed was very comfortable and love having a full kitchen even for a short stay. Nice perk was the Margarita restaurant right in the parking lot.
"Nice & Friendly"
08/21/14 mlanc Montreal, Quebec
Stayed weekend of August 9 for 2 nites and enjoyed it very much. Nice & clean with fiendly , helpful staff. Rooms were nice and spacious with comfortable bed. Good location without hussle and buslte of staying on the or near beach. Decient restaurants close by. Breakfast was so so as cold eggs and sausage for breakfast is not great also stall bread. Other wise would recommend .
"Outstanding Service and Accommodation"
08/18/14 MSchlaeger Westport, Connecticut
A family and business visit to Portsmouth. Opted for Dover because of price and larger room size. It turned out to be a GREAT choice as it was a quick and easy drive to Portsmouth each day. Our spacious suite w/ full kitchen was more than we needed, the breakfast buffet was generous in its options, and all of the staff were amazing. The hotel was refreshing and peaceful. LOVE this place!!
"Great Hotel, convenient location"
08/17/14 Gary C Dover, NH, United States
Everything was clean and fast. Nice rooms with all of the amenities of home - even a washer/dryer. Stayed here just one night with my wife on vacation and it was great. The bed was extremely comfortable and the internet was sufficient, even at the free low speed.
There was an issue each day and the desk staff and GM worked to make issues right. The suite was spacious, quiet, and convenient. There does need to be more supervision of the breakfast running, and the workout area. No unsupervised children allowed to crowd the workout room our take 20 boxes of cereal and numerous other items.
08/12/14 travelingmom1374 West Babylon, New York
We are Hilton Diamond Members and it is hotel like this one that make us one. This is why we choose the Hilton Brand because we like to be able to expect this level os service and care. The entire staff at this hotel from the front desk, housekeeping, kitchen and maintenance staff all the way to the manager let you know they were there to serve you and make you stay the best it could be. Amazingly the hotel was filled and very busy but the staff made it look like it was not. No matter the request they went out of their way to fulfill it and offer more. The tone they set by their positive attitudes and seemingly love for for their jobs was everything. The facility itself is well cared for and we found everything in working order and in good condition. The suites are well stocked and clean. The pool and hot tub is exeptional, gret jets and a nice hot temperature in the hot tub. The business center is very useful and whatever it might not have the front desk staff will help you find it or offer to help you. The morning breakfast has a great variety and everything is presented well, the staff shows great care in how they do their jobs and with such pleasantness. The outside grounds are very nicely designed and well kept too. The manager is everywhere-pitching in helping his staff and shows great pride in a job well done.
08/11/14 Scott A
As Hilton Honors member I was disappointed with lack of quality. Breakfast terrible. I think the sausages were microwaved. Suite had stains on rug. Elevator walls look like they haven't been wiped down. Not great.
08/10/14 Scott B Burlington, Vermont
Having stayed at this hotel earlier in the year and had a fine experience, we were very disappointed on several levels during our second stay. While Patrick demonstrated great customer service, sadly the other staff and housekeeping fell far short. Stayed for two nights to enjoy the beaches in the area. Upon leaving for the day during the second day, we notified the front desk that one of the pans provided was burnt. They stated it would be replaced. Upon arriving 7 hours later, not only had the pan not been replaced, but the room had not been cleaned either. When my wife brought this to the desk managers attention, he stated housekeeping reported we'd left the Do Not Disturb sign up. When we asked what time the housekeeper checked, he reported 9:30 and again at 12:30. The 12:30 report is a flat out lie, as my wife and I both specifically checked that the DND card was not out when we left after 10:00. We have two little kids, of course we want the room changed. The room was not trashed by any means, but we expected it to be cleaned. When we stated this to the desk manager on 8/11/2014 he became dismissive of my wife's attempt to communicate this to him. A manager should take the customers word, and at the least not be dismissive! We are longtime proponents of a Homewood Suites. Imagine coming back after a long day at the beach, and you and your kids are tired and need of a bath and quick dinner. Room is not cleaned, towels not changed, pot you need to cook dinner for hungry kids is still burnt. Now imagine the front desk manager says the only thing he can do is bring up a vacuum and some towels. My wife was so mad that she had to vacuum our own hotel room! And the pot they did bring had a loose handle that nearly fell off when emptying boiling water. We are not elitist and are easy going people, but the last thing we wanted to do in a $200 hotel is clean our own room at the end of the day. And the wifi is slow, like dial up modem slow and the pool is chilly. This is very disappointing as we will likely never stay here again, despite coming to the area frequently. And we will be sure to tell our friends who come to this area to stay elsewhere.
"Feels like home."
08/07/14 Debra L Phoenix, Arizona
I've worked food and Beverage for over 30 years in hospitality, I am very particular about even the smallest details. If your wanting a warm staff, rooms, and food this is the place to go. The staff goes out of their way to ensure your stay is a memorable one. Even baking you warm fresh cookies to go with delicious chicken grilled right out back. The location is great as well close to highway, rental car, bus or amtrack train, which they will shuttle you to and from. This is the only hotel I wil stay when I return to Dover again. Sincerely , Deb DaDabo
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