"Nice but loud"
The room was great, clean and cozy. The front desk attendant was super nice. However during the middle of the night I was woke up multiple times by knocking on doors, people yelling down the hallway and slamming of the doors. If it had been quiet and peaceful during the hours of 11 pm and 6 am this visit would have been given 5 stars.Genuine Hotels.com guest review
The bed was too firm.Genuine Hotels.com guest review
Very nice location, close to shops and food. The beds are very firm so if you like a soft bed may be a problem for you.Genuine Hotels.com guest review
"Amazing Hotel overall"
We loved the hotel. The room was really nice and perfect for a long weekend. The Hotel had a beautiful lobby area with plenty of comfortable seating. The restaurant/café in the hotel was really good.Genuine Hotels.com guest review
Hotel was beautiful, but very noisy! Apparently rooms aren't well insulated.Genuine Hotels.com guest review
"Good hotel. Love the Starbucks in it!!!"
My family and I had a good stay at the hotel. My comments relate to the Starbucks within the hotel. Love it and them! Great service esp early in the morning with a husband dying for caffeine and a 2yr old needing a little breakfast. Thanks for the great service, food, and drinks!Genuine Hotels.com guest review
Very new hotel in a great area with shopping center and great can restaurantGenuine Hotels.com guest review
It was a wonderful stay for the weekend, will recommend this place to anyoneGenuine Expedia guest review
Great area. Bed a little hard for my liking and I like a pretty firm bed.Genuine Expedia guest review
Everybody was real nice and really helpful, but the beds were not comfortable at all.Genuine Hotels.com guest review
Everything about the stay was perfect except for the beds. Mattress was really terrible and the pillows were VERY small and frustrating when trying to sleep. The bed was uncomfortable enough to keep me from going back there. Otherwise our stay was perfect!Genuine Hotels.com guest review
"Nice place, super convenient"
Great place to stay. Great price. My only complaints were that the bar/restaurant was only open till 9pm which was a little early for us. The other is that we heard alot from the hall and above us...not sure if it was just loud guests or if the walls were too thin?? But overall good. We would stay there again.Genuine Expedia guest review
Response by Courtyard Franklin Cool Springs Thank you for choosing to stay with us at the Courtyard by Marriott! We apologize for the noise disturbances but hope to see you back again soon!
One the nicest mainstream hotels I have visited. Tastefully decorated, bedding comfortable. Linens were very nice, top sheet blanket top sheet comforter a configuration typical of luxury hotels. If a trip takes me to Nashville it well worth the short drive south.Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs David- Thank you for choosing to stay with us at the Courtyard by Marriott! We are glad you enjoyed our decor and comfortable beds. Feel free to like us on Facebook to get updates on happenings in the local area. We hope to see you back in Franklin soon!
"Outstanding stay... Thank you."
Great job by staff...very clean and roomy. It's been a long time since I enjoyed a stay like this.Genuine Expedia guest review
Response by Courtyard Franklin Cool Springs Tim - Thank you for staying with us at the Courtyard by Marriott and giving us the opportunity to wow you with our exceptional staff!
"Night away from the kids"
Me and my wife stayed here for a night to ourselfs. The staff was very friendly and the room as well as the hotel were very nice and clean. Franklin is a nice town, you can shop or see historic sites.My only complaint is that the king bed was not to comfortable.Genuine Hotels.com guest review
"Clean, Comfortable, Congenial"
The hotel staff was very helpful and the price was reasonable. Location was great with restaurants nearby. I have family in Nashville and would definitely stay again.Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs We are glad you enjoyed your stay with us and were able to enjoy all the great local restaurants! Feel free to like us on Facebook to get updates on great specials and deals from nearby restaurants. We hope to see you again soon!
great room, great atmosphere, great place to stay. NO complaints at all. unbelievable price. easy access. STAY HERE! don't hesitate. (and try the pizza at Bosco's across the street)Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs We are so glad that you enjoyed your stay! Bosco's is just one of the many great restaurants within walking distance of the Courtyard. Feel free to "like" us on Facebook to get updates on other great local places to relax and dine!
"Fantastic Modern Hotel"
The hotel is in a great location, and it's got beautiful modern architecture. The ONLY problem I had was that the mattress was a little too firm for me. Other than that, perfect place to stay!Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs Jeff, thank you for choosing to stay with us at the Courtyard by Marriott! Our architecture is part of the most recent update for the Courtyard brand and we are very proud of the design. We hope to see you back soon!
"Good stop near Nashville"
Very nice and new hotelGenuine Hotels.com guest review
This hotel is fantastic! The staff was super friendly and helpful. My room was huge. It was very clean and comfortable.Genuine Hotels.com guest review
"Nice quiet hotel"
Enjoyed the location and look of hotel. The bed and pullout mattress were very uncomfortable.Genuine Hotels.com guest review
Well thought out room, nice color scheme, enjoyed the position of the bed (feet towards the window) quiet air conditioner. All pluses for me.Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs Bob, We are so happy to hear that you enjoyed your stay and the Courtyard design. The Courtyard in Franklin is updated with the latest and greatest layout for the brand! Feel free to "like" us on Facebook to get more info about our property. We hope to see you again soon!
"Great location for us to stay while visiting!"
A bit hard to regulate sleeping temps when we stayed in the junior suite, but not too bad. Very clean, comfortable.Genuine Expedia guest review
Girls Getaway weekend. Loved the accomodations. Our room was lovely, w/balcony patio. I would certainly select TheCourtyard again.Genuine Expedia guest review
Room was absolutely beautiful!Genuine Hotels.com guest review
Clean, comfortable, will stay again!Genuine Hotels.com guest review
The room that we stayed in was near a restaurant with outdoor music and the music was way to loud for that time of night. Other than that everything was good.Genuine Hotels.com guest review
"Very Friendly 'Home Base""
The staff was very friendly and accommodatingGenuine Hotels.com guest review
"Nice hotel, needs better breakfast!"
The room with queen beds was nice but the only mirrors were in the bathroom so it was difficult for everyone to get ready at the same time. My family was in town for a wedding. And the fridge was too small for any drinks that were normal size. The indoor pool was very clean. But the breakfast bistro was overpriced and not worth the money. Seems like […] it was more for the business travelers than families. However, there are some restaurants across the street. Read moreGenuine Expedia guest review
"close to a good restaurant bosco's"
We enjoyed a trip to Arrington vineyards about 15 minutes away. Had a picnic ordered from a catering co. simply something. Live music on the weekendsGenuine Expedia guest review
Response by Courtyard Franklin Cool Springs Ross - Thank you for choosing to stay with us at the Courtyard by Marriott! We are glad you were able to enjoy Arrington Vineyard and the great live music! Don't forget to "like" us on Facebook to get updates on other great local happenings. We hope to see you back soon!
"Nice Clean looking hotel."
I felt my experience at Courtyard was very good. I had a little problem with checking in at the front deck. But, overall it was a pleasant stay.Genuine Expedia guest review
"Great hotel. Great location!"
We would definitely go back again.Genuine Hotels.com guest review
"Clean, comfortable, friendly staff."
We made a last minute reservation and were very pleased with our choice. The room was clean and comfortable. The staff was friendly. I would recommend this hotel to anyone looking for a nice, safe place to stay.Genuine Expedia guest review
Great!!! EVERYONE WAS SO NICE AND KIND!!!! WE WILL STAY AGAIN VERY SOON!!!!Genuine Hotels.com guest review
"Love the staff!"
Booked three rooms for my birthday stay. Had stayed at the hotel once before. Clean lobby, friendly staff, near some cool restaurants and bars - but the air didnt work one of the rooms. Just a slight hiccup. Would stay again.Genuine Hotels.com guest review
"Great hotel, great location"
Excellent staff, hotel condition is very good and in a good location. Many good restaurants within about 100 yards of the property, many more a short drive away. Also lots of shopping nearby. Had a suite with a balcony and it was great, a large comfy room. We will stay here again when in the area.Genuine Expedia guest review
This is just a fabulous hotel. Close to restaurants, shops and cool springs mall and a short lovely 20 min drive to Nashville. It's out in the rolling hills of franklin tn in a business park and you can enjoy feeling the restful atmosphere and still be close to whatever you may need or desire to doGenuine Hotels.com guest review
"Very Nice and Would Recommend"
Excellent stay and the room was very clean and comfortable. My family was very happy with everything. No problems at all.Genuine Hotels.com guest review
"Good stay at the Courtyard"
Overall, we had a good experience at this hotel. The cleanliness met our expectations, the staff was accommodating, & the rooms were well decorated. The beds were more firm than we would have preferred, but I would stay here again. The location was near several restaurants, & the location provided easy access to the interstate.Genuine Hotels.com guest review
Everyone was very nice and helpful. Had breakfast at the Bistro in the hotel. Sandwich called the healthy start and it was fantastic. Would definitely stay here againGenuine Hotels.com guest review
"When visiting Nashville."
Staff extremely friendly and accommodating to all your needs.Genuine Expedia guest review
"Great Getaway for Two"
We have stayed at this hotel serveral times. We like it's conveninent location to different points of intererest and it is not too far from Nashville for other events that we have atteneded.Genuine Expedia guest review
"Wonderful End to a great vacation"
After being in the Gulf Shores for a week, we headed home to IL but stopped in Cool Springs for the night. Great hotel, staff and very helpful and everything looked to be new yet I understand it the hotel was built 5 years ago. Great areaGenuine Hotels.com guest review
"Family stay in Courtyard"
Great beds. Very clean, nice hotel.Genuine Hotels.com guest review
I had a lot of time to kill one afternoon, and the front desk staff gave me answers to all of my annoying questions. So very helpful to help me decide what to do for the day! Room was fantastic and neighborhood was full of great places to eat! Will stay at again!Genuine Hotels.com guest review
This hotel has a new, clean, and colorful feel to it! I can't always be home, but I did feel right at home here. It has all the ammenities you need to relax and enjoy. A fridge and microwave would be nice, however everything else was excellent! Great stay for a very reasonable cost!Genuine Hotels.com guest review
This facility is immaculate, the staff very professional and friendly. I would not stay there again because the "busines center" was right out in the lobby with no privacy at all. I did not take my laptop because the info on the site said business center, which implies a private area to conduct business. I lost valuable business time due to this!Genuine Hotels.com guest review
Nice room and neighborhood. I should have checked things a little better to see that breakfast was for purchase only, and kind of pricey at that. But it was a nice stay nonetheless.Genuine Hotels.com guest review
"Not a bad place to stay. Close to much"
Not a bad place at all. Workers were friendly, water pressure was fine, clean, easy to find, parking abundant. The only complaint I have is that the beds were some very uncomfortable beds for any hotel above a Motel 6, especially for a Marriott property. This area is nice, clean, seemed rather quiet and safe. I would not have felt uncomfortable staying […] here even by myself (this trip I was with my family). We were going to stay in downtown Nashville, but this property was worth saving the $150 a night & to get around to see all of the Nashville area sites it was not a property too far out of the way. Final note - because we stayed here we found downtown Franklin - a must see Main Street type shopping area - we will be back just for this. Read moreGenuine Hotels.com guest review
"Great family hotel."
The hotel was beautiful and clean, my family and I loved the room colors and the way the room was decorated. The only thing that would have made it better was to included a mini breakfast especially for the price of almost $140.00. However we will stay here again.Genuine Expedia guest review
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