Great stay. The hotel was new, very clean, and everyone was helpful and friendly. The Starbucks in the cafe was an added plus for us. The hotel is just off the main road so not much traffic at all. We plan to stay again. Great place for the moneyGenuine Hotels.com guest review
"New Convenient Efficient"
We arrived early to our destination and needed a 1-night stay. I called the 800 number from the car on our way to Nashville. The reservationist was great! I told her my parameters and she told me about the promotion The Marriot was having. It was a great deal and I wish were able to stay here for our whole trip. The hotel was very clean and looked new […] with modern furnishings although somewhat sterile. Service was efficient and neither welcoming nor offensive. I would imagine the place is mainly geared towards business clientele as it is located in a business area near some strip malls and the big mall and a bunch of nicer chain restaurants and conveniences. I loved the Paul Mitchell shampoos. Beds and pillows were very comfortable. Read moreGenuine Hotels.com guest review
"VERY WELCOMNG HOTEL"
From the moment we arrived with a friendly Hello until the final Goodbye we were totally please. The room size and decore was beautiful. the chari that was in the room even broke down into a sleeper sofa perfect for my grand child. the pool area was very clean and the only thngs i would change at the hotel was the pillows and make the pool a little […] warmer. other then that it was 100% top notch and i would deffinately stay there again. Read moreGenuine Expedia guest review
Very nice.Genuine Hotels.com guest review
the bed could have been more comfortable. the tub would not drain so you had to stand in two feet of water while showering. nothing including coffee was complimentary. $2 for a cup of coffee.Genuine Expedia guest review
Worth the money. Clean, quiet, nice area, and free parking.Genuine Expedia guest review
"Great hotel - very close to I-65 and Nashville"
Great hotel in Franklin. Not far from Nashville and very close to I-65. It's in an office park/business-type area so there are restaurants and stores within walking distance. The staff was great and the room was clean. We had drinks in their cafe/lounge area and the service was good. Starbucks coffee is available onsite. ... Boscos, a restaurant just […] across the street, had surprisingly good food. Also, if you leave the hotel and drive back over I-65, there are a number of more restaurants, gas stations, banks, etc. .... Will definitely stay here again when in the area. Read moreGenuine Hotels.com guest review
"Excellent weekend getaway."
Everything was top notch. Starbucks in the Bistro was the icing on the cake. Nice pool and spa. Very relaxing after a day of sightseeing. Loved the Bistro with the plush booth and TV to watch the game while eating. Bistro staff went the extra mile to prepare us a meal even tho they were slammed with orders and it was storming that night. The room was […] perfect. We will be staying there again when we go back to finish our sightseeing. The storm cut out outdoor time short. Good reason to go back. Franklin is a great town to visit and this hotel is a great place to stay. Read moreGenuine Hotels.com guest review
"Excellent for a weekend getaway!"
This hotel is great for its proximity to the attractions of cool springs. Every aspect of the hotel more than met our needs.Genuine Expedia guest review
"Great get away"
My wife and I really enjoyed our two night stay in this hotel. It was a great deal for the amount of money it cost. We highly recommend this hotel.Genuine Hotels.com guest review
When I first got there they put me in a room with a king size bed with a pull out bed. I booked a room with 2 queen beds. They finally got me in the room I requested cus I think they realized I was not a happy customer. It's NOT my fault the hotel over booked for rooms with 2 queen beds....Genuine Expedia guest review
The hotel is fairly new. Its beautiful, the rooms are very, very comfortable and the staff is amazing. The neighborhood is very nice (an office park) and there are a number of good restaurants and shops within an easy walking distance. The only downside is the noise. In the morning, you can clearly hear the maid vacuuming the room above you, and the […] person in the room next to you taking a shower. If not for that, I would have given the hotel a 10 out of 10 review versus an 9 out of 10. I would stay there again. Read moreGenuine Hotels.com guest review
"courtyard an oasis"
We have stayed at several hotels around the Galleria and this has been the best. Hotel was beautiful, modern, and very comfortable. We will definitely be back for a return stay. Courtyard was very quiet, another plus in my book.Genuine Hotels.com guest review
Loved this facility. We had a room with the single queen bed and the layout of the room was great. Not the typical hotel room arrangement. Large bathroom. Quite. Close to interstate and mall area but not so close that you hear the interstate traffic or have to fight the retail traffic.Genuine Hotels.com guest review
We had a stay-cation. Great service. Clean. Lots of great food in the area.Genuine Hotels.com guest review
"Nice but loud"
The room was great, clean and cozy. The front desk attendant was super nice. However during the middle of the night I was woke up multiple times by knocking on doors, people yelling down the hallway and slamming of the doors. If it had been quiet and peaceful during the hours of 11 pm and 6 am this visit would have been given 5 stars.Genuine Hotels.com guest review
The bed was too firm.Genuine Hotels.com guest review
Very nice location, close to shops and food. The beds are very firm so if you like a soft bed may be a problem for you.Genuine Hotels.com guest review
"Amazing Hotel overall"
We loved the hotel. The room was really nice and perfect for a long weekend. The Hotel had a beautiful lobby area with plenty of comfortable seating. The restaurant/café in the hotel was really good.Genuine Hotels.com guest review
Hotel was beautiful, but very noisy! Apparently rooms aren't well insulated.Genuine Hotels.com guest review
"Good hotel. Love the Starbucks in it!!!"
My family and I had a good stay at the hotel. My comments relate to the Starbucks within the hotel. Love it and them! Great service esp early in the morning with a husband dying for caffeine and a 2yr old needing a little breakfast. Thanks for the great service, food, and drinks!Genuine Hotels.com guest review
Very new hotel in a great area with shopping center and great can restaurantGenuine Hotels.com guest review
It was a wonderful stay for the weekend, will recommend this place to anyoneGenuine Expedia guest review
Great area. Bed a little hard for my liking and I like a pretty firm bed.Genuine Expedia guest review
Everybody was real nice and really helpful, but the beds were not comfortable at all.Genuine Hotels.com guest review
Everything about the stay was perfect except for the beds. Mattress was really terrible and the pillows were VERY small and frustrating when trying to sleep. The bed was uncomfortable enough to keep me from going back there. Otherwise our stay was perfect!Genuine Hotels.com guest review
"Nice place, super convenient"
Great place to stay. Great price. My only complaints were that the bar/restaurant was only open till 9pm which was a little early for us. The other is that we heard alot from the hall and above us...not sure if it was just loud guests or if the walls were too thin?? But overall good. We would stay there again.Genuine Expedia guest review
Response by Courtyard Franklin Cool Springs Thank you for choosing to stay with us at the Courtyard by Marriott! We apologize for the noise disturbances but hope to see you back again soon!
One the nicest mainstream hotels I have visited. Tastefully decorated, bedding comfortable. Linens were very nice, top sheet blanket top sheet comforter a configuration typical of luxury hotels. If a trip takes me to Nashville it well worth the short drive south.Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs David- Thank you for choosing to stay with us at the Courtyard by Marriott! We are glad you enjoyed our decor and comfortable beds. Feel free to like us on Facebook to get updates on happenings in the local area. We hope to see you back in Franklin soon!
"Outstanding stay... Thank you."
Great job by staff...very clean and roomy. It's been a long time since I enjoyed a stay like this.Genuine Expedia guest review
Response by Courtyard Franklin Cool Springs Tim - Thank you for staying with us at the Courtyard by Marriott and giving us the opportunity to wow you with our exceptional staff!
"Night away from the kids"
Me and my wife stayed here for a night to ourselfs. The staff was very friendly and the room as well as the hotel were very nice and clean. Franklin is a nice town, you can shop or see historic sites.My only complaint is that the king bed was not to comfortable.Genuine Hotels.com guest review
"Clean, Comfortable, Congenial"
The hotel staff was very helpful and the price was reasonable. Location was great with restaurants nearby. I have family in Nashville and would definitely stay again.Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs We are glad you enjoyed your stay with us and were able to enjoy all the great local restaurants! Feel free to like us on Facebook to get updates on great specials and deals from nearby restaurants. We hope to see you again soon!
great room, great atmosphere, great place to stay. NO complaints at all. unbelievable price. easy access. STAY HERE! don't hesitate. (and try the pizza at Bosco's across the street)Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs We are so glad that you enjoyed your stay! Bosco's is just one of the many great restaurants within walking distance of the Courtyard. Feel free to "like" us on Facebook to get updates on other great local places to relax and dine!
"Fantastic Modern Hotel"
The hotel is in a great location, and it's got beautiful modern architecture. The ONLY problem I had was that the mattress was a little too firm for me. Other than that, perfect place to stay!Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs Jeff, thank you for choosing to stay with us at the Courtyard by Marriott! Our architecture is part of the most recent update for the Courtyard brand and we are very proud of the design. We hope to see you back soon!
"Good stop near Nashville"
Very nice and new hotelGenuine Hotels.com guest review
This hotel is fantastic! The staff was super friendly and helpful. My room was huge. It was very clean and comfortable.Genuine Hotels.com guest review
"Nice quiet hotel"
Enjoyed the location and look of hotel. The bed and pullout mattress were very uncomfortable.Genuine Hotels.com guest review
Well thought out room, nice color scheme, enjoyed the position of the bed (feet towards the window) quiet air conditioner. All pluses for me.Genuine Hotels.com guest review
Response by Courtyard Franklin Cool Springs Bob, We are so happy to hear that you enjoyed your stay and the Courtyard design. The Courtyard in Franklin is updated with the latest and greatest layout for the brand! Feel free to "like" us on Facebook to get more info about our property. We hope to see you again soon!
"Great location for us to stay while visiting!"
A bit hard to regulate sleeping temps when we stayed in the junior suite, but not too bad. Very clean, comfortable.Genuine Expedia guest review
Girls Getaway weekend. Loved the accomodations. Our room was lovely, w/balcony patio. I would certainly select TheCourtyard again.Genuine Expedia guest review
Room was absolutely beautiful!Genuine Hotels.com guest review
Clean, comfortable, will stay again!Genuine Hotels.com guest review
The room that we stayed in was near a restaurant with outdoor music and the music was way to loud for that time of night. Other than that everything was good.Genuine Hotels.com guest review
"Very Friendly 'Home Base""
The staff was very friendly and accommodatingGenuine Hotels.com guest review
"Nice hotel, needs better breakfast!"
The room with queen beds was nice but the only mirrors were in the bathroom so it was difficult for everyone to get ready at the same time. My family was in town for a wedding. And the fridge was too small for any drinks that were normal size. The indoor pool was very clean. But the breakfast bistro was overpriced and not worth the money. Seems like […] it was more for the business travelers than families. However, there are some restaurants across the street. Read moreGenuine Expedia guest review
"close to a good restaurant bosco's"
We enjoyed a trip to Arrington vineyards about 15 minutes away. Had a picnic ordered from a catering co. simply something. Live music on the weekendsGenuine Expedia guest review
Response by Courtyard Franklin Cool Springs Ross - Thank you for choosing to stay with us at the Courtyard by Marriott! We are glad you were able to enjoy Arrington Vineyard and the great live music! Don't forget to "like" us on Facebook to get updates on other great local happenings. We hope to see you back soon!
"Nice Clean looking hotel."
I felt my experience at Courtyard was very good. I had a little problem with checking in at the front deck. But, overall it was a pleasant stay.Genuine Expedia guest review
"Great hotel. Great location!"
We would definitely go back again.Genuine Hotels.com guest review
"Clean, comfortable, friendly staff."
We made a last minute reservation and were very pleased with our choice. The room was clean and comfortable. The staff was friendly. I would recommend this hotel to anyone looking for a nice, safe place to stay.Genuine Expedia guest review
Great!!! EVERYONE WAS SO NICE AND KIND!!!! WE WILL STAY AGAIN VERY SOON!!!!Genuine Hotels.com guest review
"Love the staff!"
Booked three rooms for my birthday stay. Had stayed at the hotel once before. Clean lobby, friendly staff, near some cool restaurants and bars - but the air didnt work one of the rooms. Just a slight hiccup. Would stay again.Genuine Hotels.com guest review
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