All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
2001 Meridian Blvd, Franklin, TN, 37067, United States of America, ‏‎855-239-9399
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.6 / 5Outstanding

Score breakdown (from 332 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.8
  • Neighborhood
    4.8
2.0 / 5Fair
"Caution!"
We reserved and paid for a two room suite. We were given a king single. The hotel has no food service, only elaborate overpriced vending machines. The rooms are very small. We planned to stay for two nights but left after one night and moved to a vastly nicer Embassy Suites nearby. There we got the breakfast Marriott did not offer, and had a two room suite. Plus breakfast the next morning was included, all at a lower price than the Marriott Courtyard.
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
A Traveler
US
3.0 / 5Good
"My stay at Courtyard, Cool Springs."
I slipped in the bathtub because the handrail was too far back instead of in the middle. I was not hurt but it was very inconvenient. The bed was a little hard, but still comfortable. All in all it was a very nice room. I will recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
Aline
US
5.0 / 5Outstanding
"Great hotel"
Friendly staff, easy to find, convenient to restaurants, shopping, and highway. Also, very clean! Would stay there again.
Genuine Expedia guest review
Other trip Nov 30, 2014
Kari
US
5.0 / 5Outstanding
"nashville"
Great trip and great people
Genuine Hotels.com guest review
2 night family trip Nov 15, 2014
Robert
US
5.0 / 5Outstanding
"WONDERFUL STAFF"
Top notch staff...professionalism at its best...especially 3rd shift
Genuine Expedia guest review
Other trip Nov 19, 2014
T
US
5.0 / 5Outstanding
"Great place"
Staff was very nice and the rooms were very clean. The only item I had an issue with was the beds. They need to purchase new beds they are old and tough.
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay"
Weekend get away for anniversary
Genuine Hotels.com guest review
2 night romance trip Nov 13, 2014
A Traveler
US
5.0 / 5Outstanding
AwEsOmE! Clean room and very spacious. Hotel staff were professional and exceptionally kind.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Great hotel! Wonderful pool and hot tub, and everything was very clean. Only wish they offered complimentary breakfast, but everything else was great!
Genuine Hotels.com guest review
2 night family trip Nov 1, 2014
Katherine
US
4.0 / 5Excellent
"Nice hotel."
Nice hotel in a business district.
Genuine Hotels.com guest review
1 night romance trip Oct 30, 2014
Virgil
US
5.0 / 5Outstanding
"Nashville"
Great place to stay
Genuine Hotels.com guest review
2 night romance trip Oct 30, 2014
Henry
US
5.0 / 5Outstanding
"Great place for a relaxing weekend away"
My room was clean, comfortable and quiet. Check in/out was easy and the staff were very courteous. Hope to visit again in the future.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and comfortable rooms"
We thought it was good--housekeeping service, linens, bed quality and room amenities were all great. Hotel has a pretty lobby and nice overall layout. One manager (female but do not know name--on duty most eves with long fairish hair w/ highlights) was not so professional--eating dinner behind reservation desk--came out with food on her face!!! Worst thing was the loud "physical plant" noise behind our room (421 on 4th floor) that kept us awake and was really stressful to listen to all night.
Genuine Hotels.com guest review
3 night trip Oct 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
It was a beautiful hotel. We loved our stay. Great beds.
Genuine Hotels.com guest review
1 night family trip Aug 31, 2014
Suzanne
US
4.0 / 5Excellent
"very clean and comfortable, but $$ for breakfast"
Great place to stay while we were in town for a conference. Very clean and comfortable! Our only disappointment was that breakfast was not included in the overall price and that wasn't very clear to us prior to our hotel selection on hotels.com. We ended up just going somewhere else for breakfast. Not a huge deal but had we known in advance, we might have selected a lower tier hotel with continental breakfast and gotten a little better deal, too.
Genuine Hotels.com guest review
1 night business trip Oct 17, 2014
Cindy
US
3.0 / 5Good
"Average Hotel"
The hotel is My husband and I decided to stay here for our anniversary. We informed the attendant the reason of our stay and she placed us in a handicap room that had a horrible mildew aroma. We immediately went back down to request another room. We where then placed in a second room however the toilet did not work. At that point I was very frustrated and just wanted to go home, we requested our card not be charged as we were no longer going to stay but we're told they couldn't do that because we booked through hotels.com. She explained they would just send someone to fix the toilet and we could have free breakfast. Needless to say it was not the romantic weekend we had hoped for.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
shatoria
US
4.0 / 5Excellent
"Honeymoon"
Honeymoon
Genuine Hotels.com guest review
1 night romance trip Oct 9, 2014
Melanie
US
5.0 / 5Outstanding
"Loved it!"
It was refreshing and very nice. I love the City of Franklin and i was a pleasure to stay in a beautiful place!
Genuine Hotels.com guest review
1 night family trip Oct 4, 2014
Takeisha
US
4.0 / 5Excellent
Very clean, nice hotel. Very friendly hotel staff. Great location- will stay again
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and comfortable"
A short stay but the room was clean and brightly lit.
Genuine Expedia guest review
Other trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"Couple driving through"
Love the area and people. Love the hotel and staff. We didnt like our mattress because it was way too firm and hard as a rock. So we didnt sleep well.
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
Anita M
US
5.0 / 5Outstanding
Best hotel I've ever stayed in. It was super clean and nice.
Genuine Hotels.com guest review
2 night romance trip Sep 19, 2014
Jonathan
US
4.0 / 5Excellent
"Pay for your breakfast?"
With so many medium-scale motels offering free food in the am, it was disappointing to have a limited paid menu for the only breakfast option.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient Hub location."
Liked the facility and the well trained staff. Room was very clean and well equipped. I felt the rates were a little high but I was surprised to see the other choices were also pretty high, in my estimation,
Genuine Hotels.com guest review
2 night trip Sep 18, 2014
Tom T
US
4.0 / 5Excellent
"Nice experience"
We enjoyed our stay
Genuine Hotels.com guest review
2 night family trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to many restaurants"
We were surprised about how close this hotel was to restaurants. Being in semi rural franklin we had many choices to walk to, yes walk to ! The room was smaller than expected but it fit the needs. If it's warm outside shoot for a balcony room. We wished we had picked a balcony room.
Genuine Expedia guest review
Other trip Sep 15, 2014
chels
US
5.0 / 5Outstanding
We enjoyed our stay in this well maintained, comfortable room.
Genuine Hotels.com guest review
2 night trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
Great motel in a great location. Always clean rooms and great staff
Genuine Hotels.com guest review
1 night romance trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay"
I had an excellent stay and the staff at the front desk was very friendly and accommodating.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Stay at this hotel- you will be delighted!"
Top to bottom, beginning to end, every detail, comfort, and need was perfectly met. Too bad all hotels are not this well appointed and comfortable. Got a great hotels.com deal. Hotel seemed newer and was spotless. Area is in a lovely south suburb of Nashville and shops and restaurants nearby.
Genuine Hotels.com guest review
1 night trip Sep 4, 2014
Susan E.
US
5.0 / 5Outstanding
"This is as good as it gets"
I have 0 complaints. This facility was excellent and understated. I recommend it highly. A flawless performance.
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
Phelps Phan
US
5.0 / 5Outstanding
"Clean, quiet and convenient"
Very clean, nice staff, and convenient to Cool Springs and Franklin area.
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent experience"
My daughter and I were in town for a family reunion but we had never stayed in the Franklin area before. The weekend was rainy and our original schedule of outdoor adventures was not going to work out. Shauna, created an entire list of indoor activities with addresses and contact info for us to do, during our stay. It was most helpful and I truly appreciated it.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Chad Delbridge
US
5.0 / 5Outstanding
"beautiful hotel, beautiful town"
Hotel was clean (no dirty feet after walking barefoot in room), surroundings were beautiful and felt safe, staff very helpful. Bed comfortable, room clean and well laid out. Excellent stay at excellent location.
Genuine Hotels.com guest review
1 night business trip Aug 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Hop skip and jump to Nashville"
We were in town for a quick weekend and were pleasantly greeted upon our arrival by the front desk. The staff from top to bottom were all very pleasant and accommodating. The rooms were clean and tidy. Hallways bright and well marked.
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel"
Did not like way bed was turned could not lay in bed & watch tv.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location in a beautiful area."
The greeting was wonderful and the room was clean, cool and smelled good.
Genuine Expedia guest review
Other trip Aug 31, 2014
Foodie
US
5.0 / 5Outstanding
"Great experience"
Hotel was great.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
"courtyard franklin cool springs"
Only there for two nights, but enjoyed the stay there very much.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent!"
The hotel is in a great location.
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2014
Weekend getaway
US
4.0 / 5Excellent
"great stay"
Great hotel. Clean, well maintained and polite staff. The only issue was the cafe/restaurant downstairs.... poor quality food. Don't waste your money on eating here. They're is a breakfast place across the street and many other restaurants close by. Great accommodations- poor restaurant.
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
Greg
US
5.0 / 5Outstanding
"Beautiful hotel!"
The hotel and room was very clean and updated. We loved our experience and would recommend it to anyone!
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Dee
US
5.0 / 5Outstanding
Staff was pleasant, rooms were clean, area has two very nice restaurants in walking distance.
Genuine Expedia guest review
Other trip Aug 26, 2014
PJ
US
5.0 / 5Outstanding
"Great Hotel. Great Price. Great Location"
Was more than impressed with the rate and how nice the hotel was and the location was perfect.
Genuine Hotels.com guest review
2 night romance trip Aug 22, 2014
Bullhauler
US
5.0 / 5Outstanding
Great place to stay. Beautiful hotel and excellent customer service. I will definitely stay there again.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Michelle
US
5.0 / 5Outstanding
"Close to good restaurants. Super location,"
Staff very helpful. My daughter and son-in-law live in Franklin and are remodeling their home, so this is my new home whenever I visit them!
Genuine Expedia guest review
Other trip Aug 25, 2014
SE
US
5.0 / 5Outstanding
"Great"
Great hotel to stay for vacation or just one night
Genuine Expedia guest review
Other trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location. For exploring Franklin"
I would definitely return! :)
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
Dana Scopa
US
5.0 / 5Outstanding
"very clean, quiet and convenient"
Arrived very late around 2 am, front desk staff's computer password was not working. But she managed to check us in manually over the phone with tech support, and offered us to grab anything at the mini mart. Very thorough about everything, and very nice even she was frustrated that she can't log on. Room is not far from the pool but very quiet and clean. Hotel is not far from highway, can't hear anything. Shopping, gas station, breakfast place all very close by. Less than 20 min away from Vanderbilt.
Genuine Expedia guest review
Other trip Aug 23, 2014
p
US
5.0 / 5Outstanding
Excellent location. Rooms, service and food all were very good!
Genuine Expedia guest review
Other trip Aug 23, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews