All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
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2001 Meridian Blvd, Franklin, TN, 37067, United States of America, ‏‎855-239-9399
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 360 reviews)

  • Location
    Great location
  • Cleanliness
    Quite clean
  • Service
    Fantastic service
  • Vibe
    Awesome vibe
  • Value
    Fairly good value for money
  • Comfort
    Uncomfortable
5.0 / 5Outstanding
"Clean, comfortable. Great room!!"
Clean, comfortable. Great room!!! Would recommend to everyone!
Genuine Expedia guest review
Other trip May 23, 2015
Donna
US
4.0 / 5Excellent
Family friendly hotel close to everything tons of access to nearby event
Genuine Expedia guest review
Other trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"First Rate"
Very nice! A little hard to find at first. Lots of nearby amenities.
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
Kenneth
US
4.0 / 5Excellent
"great location"
Visited my family. Loved the location.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Cheryl
US
5.0 / 5Outstanding
"Nice hotel"
From the moment we walked through the door and were greeted by the charming lady at the desk this was a great experience. Very well done.
Genuine Expedia guest review
Other trip May 8, 2015
B
US
5.0 / 5Outstanding
"Night getaway"
It was lovely, beautiful room awesome service
Genuine Hotels.com guest review
1 night romance trip May 1, 2015
Wendy
US
5.0 / 5Outstanding
The staff is incredibly friendly. The rooms are clean and cozy. The food in the bistro was absolutely delicious.
Genuine Expedia guest review
Other trip May 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
We came for a weekend getaway and absolutely loved it! Will stay again!
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
Chris
US
4.0 / 5Excellent
"Stay in Franklin Tennessee"
Courtyards are always pretty consistent in their quality. It was a busy week end we ran late, called the hotel and told them. Arrived pretty much when we said we would so of course the rooms were gone, we ended up in a Handicap room. I hate that. You know they 'don't care about you when the last room is the one they can't usually rent. Then it was a busy week end so the rates were thru the roof. It is a shame the Resident Inn next door was the same price per night and gave you breakfast, but the court yard gave you nothing. Don't tell me it is a better room with more services, they did not even have coffee available unless you paid for it. I am disappointed with Marriott, they did nothing to make me want to stay at a Courtyard again. On the way back home we stopped in a Hampton Inn, and the room was great, they had coffee and tea available all the time, and gave you a breakfast in the morning with free papers. Sorry to say no more Courtyards for us.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
MICHAEL
US
5.0 / 5Outstanding
"Great hotel in a great area!"
We were only there for one night as we were travelling but our stay was excellent. The staff was the friendliest that I've experienced in a while. Our front desk clerk at check-in (Jandy) wax extremely helpful and accommodating. She even called our room about a half hour after check-in to make sure the room was satisfactory. The neighborhood was very nice and we felt very safe traveling around to the various sights. We were very satisfied with our stay.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
Stacey
US
5.0 / 5Outstanding
"wonderful treat!"
It was a wonderful treat to stay at the hotel. Our only complaint is that no continental breakfast was included and the prices at the very cool bistro downstairs were too, too much. This caused us to have to get dressed and leave the hotel, when we really wanted to hang around the hotel longer to enjoy the amenities.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
selena
US
5.0 / 5Outstanding
"Weekend Family Trip"
We found the hotel was comfortable and quiet. We brought our pack-n-play and with it set up there was still plenty of room. I guess we could have left the pack-n-play at home as the staff at the front desk asked us if we needed one when they saw our baby while checking in. There are a ton of restaurants close to the hotel and it was very easy getting on and off the highway. Although the indoor pool wasn't very big, it kept our other children very happy. My only complaint was that the mini fridge in the room barely kept cool.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
Nick
US
5.0 / 5Outstanding
"1st Nashville visit"
I fulfilled a lifetime dream of seeing Bob Seger in concert with two of my best friends. It was our first visit to Nashville TN and we very much enjoyed the concert and the stay at the Courtyard Marriott. It was very clean, quiet, and convenient to the Bridgestone Arena. The staff was friendly and helpful. A very pleasant stay and we hope to return one day. Thanks to all the folks in Nashville for their hospitality.
Genuine Hotels.com guest review
2 night trip with friends Mar 27, 2015
Kathryne
US
5.0 / 5Outstanding
"Highly recommend this hotel!"
The staff was very understanding and patient. Worked with us about our situation and made our stay here most pleasant! Will definitely stay here again when we are in the area.
Genuine Expedia guest review
Other trip Apr 6, 2015
Valerie
US
4.0 / 5Excellent
"loved it!"
very comfortable and clean. Loved having Starbucks in the lobby
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
Darla
US
5.0 / 5Outstanding
"need more mirrors"
Need a mirror in the room, not just in the bathroom
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
My only comment would be the noise - you can hear neighboring water (sinks/shower) and foot noise of the room above us - which stopped around 11:00 pm. Other than that - it was a very nice place to stay.
Genuine Expedia guest review
Other trip Mar 18, 2015
D
US
5.0 / 5Outstanding
"Friend trip"
It was great only hiccup was the only mirrors were in the bathroom.
Genuine Hotels.com guest review
2 night trip with friends Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent!!"
This hotel was great for a weekend trip
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Nakeisha
US
5.0 / 5Outstanding
"Great"
It was great
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Tunja
US
5.0 / 5Outstanding
"Great stay"
Great stay
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Clinton
US
5.0 / 5Outstanding
"Very nice hotel, great location"
Staff is top notch, hotel room was clean, quiet, modern & comfortable. Only issue that we saw was the indoor pool was too cold to swim in and didn't appear clean. The hot tub was marked as "out of order". Otherwise a wonderful stay!
Genuine Expedia guest review
Other trip Mar 2, 2015
G
US
5.0 / 5Outstanding
"Very Friendly Staff"
Our experience was excellent. From the time we checked in to check out, the staff went out of their way.
Genuine Expedia guest review
Other trip Mar 2, 2015
No Sleep Lee
US
5.0 / 5Outstanding
"Great hotel. Great Price."
Stayed here passing through on our way back home in Indiana. Great hotel. Seems to be in a business district but clean and well lit area. Best buy for comfort and cleanliness.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Larry
US
5.0 / 5Outstanding
"Great accommodations..great staff!!"
From the minute we arrived ..around 3:30 pm...the front desk staff was very pleasant..professional & helpful. We were coming out of a bad ice storm...& the best decision we made All Day was to stay @ the Couttyard Marriott..it just kept getting better & better...it w/now be our hotel of choice. Simply The Best!!
Genuine Expedia guest review
Other trip Feb 22, 2015
Maggie & Jeff
US
5.0 / 5Outstanding
"Doctors appointment"
Great hotel. All the pleasures of home without being there.
Genuine Expedia guest review
Other trip Feb 19, 2015
mike
US
5.0 / 5Outstanding
"Outstanding"
outstanding neighborhood, outstanding facility, outstanding room, very clean, very nice.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
David
US
5.0 / 5Outstanding
"Excellent Hotel"
We love this hotel. It is so well located being close to so many shopping spots and eateries. We are close to where my son lives and makes visits so easy.
Genuine Expedia guest review
Other trip Feb 9, 2015
Pam
US
5.0 / 5Outstanding
"Highly recommended!"
Room was amazing and the staff very friendly. Lots to eat very close by. Best hotel experience I have had in a long time!
Genuine Expedia guest review
Other trip Feb 9, 2015
Tony and Lisa
US
5.0 / 5Outstanding
"Perfect place to stay!"
Super friendly staff at the front desk! Great location - can walk to a restaurant/bar with live music just across the parking lot. Good breakfast place in the same shopping center next-door. Great bed! Lots of shopping and restaurants very close by. This area is upscale and fairly new so everything is nice.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Yaulanda
US
5.0 / 5Outstanding
"Pleasant weekend"
We were in Nashville for a weekend stay. The Marriott was comfortable and clean with large rooms and bathrooms. While a full breakfast was not offered, there is a Starbucks on site which offers breakfast and a few lunch items to grab on the run. The only complaint was the very small fitness center, but the overall experience was A+. Extremely friendly and helpful staff and a good location with easy access to 65 and Franklin attractions.
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"great stay"
we love this hotel! the rooms are extremely nice and the bed very comfy. its off the main road so its in a nice and quiet area but still right down the road from the mall and pretty much any restaurant you would want to go to. we have stayed here before and im sure we will stay again when we are back in the area. the starbucks coffee at the bistro in the hotel is an added plus.
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
Kalita
US
5.0 / 5Outstanding
"hide out"
Getting Back from Vacation wanting to escape reality for a few more days....perfect stop~
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Getaway"
Anniversary trip, close to lots of fine dining and shopping
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Ronnie
US
5.0 / 5Outstanding
"Will book again if in the area."
My daughter and I attended a diabetes conference and stayed in the Marriott. It was really nice. One perk I enjoyed was I didnt bring earbuds and when I went to workout, the hotel had a basket of disposable ones for their customers. Just a nice perk. The bistro is awesome with fresh fruit and parfaits. Yum. The room we stayed in seemed oversized which made it very comfortable.
Genuine Expedia guest review
Other trip Jan 12, 2015
Lorri
US
5.0 / 5Outstanding
"Love Marriott!"
Wonderful stay. We have switched our alegience from Ebassy Suites Cool Springs to Marriott Courtyard Cool Springs!
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
M. Scott
US
4.0 / 5Excellent
"Brrrrr"
Excellent hotel, beautiful and comfortable however the shower had only barely warm water. This was room 200. Otherwise the stay was great.
Genuine Expedia guest review
Other trip Jan 2, 2015
Pam
US
5.0 / 5Outstanding
"Music City Bowl"
We had a young maintenance employee(who was hearing impaired) come to fix our TV .He was outstanding and did a great no and was very courteous as well,thank you.
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Quality of Service."
We stayed Christmas night staff we short handed that night breakfast next morning was very good we enjoyed our overnight stay.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
Hesco
US
5.0 / 5Outstanding
Jadine - front desk clerk was awesome! Very professional and personal at the same time!
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
3.0 / 5Good
"Cool place in cool springs"
Great place
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
WILLIAM
US
5.0 / 5Outstanding
Nice hotel, close to the areas I wanted to see, hospitable staff, clean and comfy room
Genuine Expedia guest review
Other trip Dec 19, 2014
Robert
US
5.0 / 5Outstanding
"Nice hotel"
Great stay. Very friendly at the front desk. Hotel was clean. Met our expectations.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Jeffery
US
3.0 / 5Good
"In town for weekend sporting event"
Nice,clean hotel and lobby/cafe area. Rooms were noisy unfortunately. You could hear people talking outside of hotel, people walking on floor above room and in hallway, and every toilet flush and shower in adjacent rooms. Balcony sliding doors of all nearby rooms loudly heard despite TV playing in room. This was more of a problem when trying to sleep. Staff was excellent and service excellent as well. Easy to park and close to restaurants and shopping. Mattresses worn.
Genuine Hotels.com guest review
Response by Courtyard by Marriott Franklin Cool Springs
Hi Christopher- Thank you for taking the time to comment regarding your stay. Please make sure to let the desk know about any issues with noise as we'll be happy to identify solutions for you on your next visit. Thank you and safe travels- David Norman
2 night family trip Dec 5, 2014
Christopher
US
4.0 / 5Excellent
"Good location"
Nice room, good service but the bed was not as comfortable as I would have liked.
Genuine Expedia guest review
Other trip Dec 8, 2014
V.
US
2.0 / 5Fair
"Caution!"
We reserved and paid for a two room suite. We were given a king single. The hotel has no food service, only elaborate overpriced vending machines. The rooms are very small. We planned to stay for two nights but left after one night and moved to a vastly nicer Embassy Suites nearby. There we got the breakfast Marriott did not offer, and had a two room suite. Plus breakfast the next morning was included, all at a lower price than the Marriott Courtyard.
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
A Traveler
US
3.0 / 5Good
"My stay at Courtyard, Cool Springs."
I slipped in the bathtub because the handrail was too far back instead of in the middle. I was not hurt but it was very inconvenient. The bed was a little hard, but still comfortable. All in all it was a very nice room. I will recommend this hotel.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
Aline
US
5.0 / 5Outstanding
"Great hotel"
Friendly staff, easy to find, convenient to restaurants, shopping, and highway. Also, very clean! Would stay there again.
Genuine Expedia guest review
Other trip Nov 30, 2014
Kari
US
5.0 / 5Outstanding
"nashville"
Great trip and great people
Genuine Hotels.com guest review
2 night family trip Nov 15, 2014
Robert
US
5.0 / 5Outstanding
"WONDERFUL STAFF"
Top notch staff...professionalism at its best...especially 3rd shift
Genuine Expedia guest review
Other trip Nov 19, 2014
T
US
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