Crowne Plaza Istanbul Old City - Istanbul

The hotel location is great. Taxi cost around $35 from the airport. The hotel is very close to the major sightseeing locations, I walked to all of them from the hotel including Hagia Sophia, Blue Mosque and the Grand Bazaar. The hotel staff is very friendly and some of them are very knowledgable. I used the hotel restaurant for breakfast buffet everyday […] (19 Euro) since I do not eat lunch and it was very sufficient for my needs. The Hotel Spa is good but a little small. Overall my stay fir the 5 days/nights was great and I will definitely go back. Read more

Genuine Hotels.com guest review

My room was a kind of attic room at the 4th floor and there's no elevator to get there. There's only the staircase to the room.

Genuine Hotels.com guest review

It was wonderful The hotel is just worth every penny, clean, great service, great rooms and the location is fantastic!!

Genuine Hotels.com guest review

Lobby was extraordinary. Nice but small spa.Need of bath cap necessary.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very nice with access to the old city . the staff are very pleasant. Overall a very good experience

Genuine Expedia guest review

Outside of the impressive lobby and the number of staff, I woult rate the hotel as no better than three-stars. The room was neat and tidy, but certainly not five-star. The desk lacked a chair and the bed could have used another comforter. Staff were generally knowledgable and helpful. The breakfast buffet was extensive, but the entrees were cold. As […] I paid extra for the breakfast, I found it to be extremely overpriced. Read more

Genuine Expedia guest review

Excellent. Will definitely return!

Genuine Hotels.com guest review

The hotel is right smack in the middle of the old city historic district. Although there is hustle -bustle outside, inside the hotel is a quiet oasis and very beautiful. Service was great, but our room was very small.

Genuine Hotels.com guest review

Good location, close to metro and a few attractions. I booked two rooms, rooms were not confortables as I expected.

Genuine Expedia guest review

I purchased a "standard room w/ king sized bed." What I got was the smallest hotel room I've ever seen in my life, with a twin sized bed. To give you an idea of how small this room was, there was approximately two feet of space on either side of the twin bed, and the desk was 1' x 3' with the t.v. mounted on the wall above it. When I called the reception, […] I was told their system said I was to get a king sized bed only "if available." I don't know who's at fault for this discrepancy, the hotel or hotels.com, but I am very unhappy that I bought and paid for one thing and got something completely different. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was nice, I wouldn't call it a 5 star, but it was certainly nice. Not a far walk from the grand bazaar and lots of shops around. I heard it gets a little sketchy to walk around at night, we mostly took cabs (they were cheap). Next time we would stay in NISHANTASHI or Besiktas as it was a little nicer area. We didnt go to the pool or gym. pictures […] were pretty accurate. helpful staff. Read more

Genuine Hotels.com guest review

A very Grand Hotel. Newly updated, beautiful, clean, great staff and easy access to Grand Bazaar/Blue Mosque/Topkapi Palace/Haghia Sophia-2 stops on the electric trolley. Would definately stay at this hotel again!!!

Genuine Expedia guest review

We chose this "american style hotel because we assumed the room would be large and the bedding consistent with a 5 star hotel. The room was small. The bathroom was very small. The bedding was not so comfortable. Our second stay we were put into a much larger room and that was greatly appreciated.

Genuine Hotels.com guest review

I only stayed one night (unfortunately) as I was travelling from Istanbul to Kayseri, Turkey, but it was one night of bliss. After a 17 hour flight from the states, the Turkish Hamam was a delight. Be sure to have them scrub you (extra cost, but worth it). The hotel is excellent, the staff speaks great English, and the room was very comfortable. It […] is about 8 miles from the airport, so it did cost 35 TL there and back, but worth it, even for one night. Read more

Genuine Hotels.com guest review

We had to make a local phone call from our room to the travel agent approximatly 10 city blocks away from the hotel that lasted for 20 minutes. Our bill for this single phone call was 45TL that amounts to $30. This was a rip off.

Genuine Hotels.com guest review

You can't really be close to everything in Istanbul because the city is so huge and there are so many things to see. As far as being close to some of the main attractions, this place is about as good as anything. There are some hotels in slightly nicer areas, but this area is just fine. The hotel is excellent. The breakfast is very, very good. The […] WIFI didn't work well in the rooms; really at all, because I was on the top floor. I was there for business, so this was sort of irritating. Seems like they were having a problem with the WIFI during that time and they do not normally. Even though it's in a very nice location, it is sort of complicated to get to... even for Turkish taxi drivers. I would recommend that the hotel give out a notepad sized piece of paper with clear and understandable instructions in Turkish and English to each hotel guest. This needs to include something that defines how to get to the hotel from a MAJOR landmark close to the hotel that any taxi driver would know. Sounds petty, but I assure you that this is important. I had 4 taxi drivers get completely lost trying to find this place, not to mention my Turkish partner trying to find it. Don't rent a car if you're going to stay only in Istanbul; makes no sense to me to try to drive and park in this city. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great staff, amazing location (Old City), clean, and confortable.

Genuine Expedia guest review

hotel location is excellent for tourist looking at historic sites. Room was good, clean and well furnished. breakfast was good, would definiteluy stay there again

Genuine Expedia guest review

Conveniently located, comfortable rooms, free amenities such as internet/gym/pool, and decent service. There were minor issues about the room, which were all addressed within an hour.

Genuine Hotels.com guest review

The hotel lobby is gorgeous, and the breakfast buffet was very good. Lots of scrumptious options. The room was small, but clean and charming. The bed wasn't very comfortable - but I was so exhausted from sightseeing it didn't matter. The location is good- you can walk (uphill) to the Grand Bazaar in about 10 minutes. Or, you can take the trolley which […] is really easy and cheap. In 20 minutes you can take the same road to the Hagia Sophia and Blue Mosque. My only complaints would be that the common areas were not very well-airconditioned, and the staff wasn't too good when booking our dinner cruise on the Bosphorus (payment confusion and package confusion - when we arrived on the boat they said we hadn't paid for the package, and they didn't know we order the "with alchohol" cruise). Read more

Genuine Hotels.com guest review

This hotel is excellent and I definitely recommend it to anybody who wants to stay here! The hotel itself is beautiful, the lobby is gorgeous and the rooms are excellent! They are spacious and very clean, great to come back to every night after sightseeing. The location of the hotel is also phenomenal, within about a block from the tram which is the […] most convenient way to get around the city for just 1.50 lira, and not to mention the hotel is located on one of the most important roads in the city, added to that is that it is so close to everything really, being about a 15 minute walk from the Grand Bazaar and maybe 25 minutes or so from Ayasofya and the Blue Mosque, but still managing to be in a pleasant neighborhood. The hotel staff are for the most part quite friendly, mainly the bellboys and the restaurant people who were the nicest people who worked at the hotel. Some of the front desk people were a bit rude. I wouldn't recommend the breakfast there since it was 33 lira per person a day if it's not included in your rate. Apart from that, no complaints, excellent hotel and we stayed here for a number of nights and everything went smoothly. Fantastic hotel! Note- for some reason, some taxi drivers seem to not be familiar with the hotel, so make sure you provide them with the address. Also, make sure you check what the front desk wants to charge you, sometimes it is a bit strange. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Overall, a disappointing experience. It was a struggle to have our room changed after the drainage in the first one was not working! A large impersonal hotel located in a not very nice part of Istanbul.

Genuine Hotels.com guest review

There should be ramp outside the hotel instead of stairs because we had 4 large suitcases. No doubt we were helped with our luggage with 2 members of the hotel staff but we had to lift 2 heavy suit cases by ourselves. Ramp would have been handy.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Best hotel in old city. Excellent customer serive, comfy room, great staff. I highly recommend this hotel for a comfortable living. Feels like home. I would like to stay there if I go again

Genuine Expedia guest review

We travelled to Istanbul for NYE 2012/13 and stayed three nights at the Crown Plaza. The staff where attentive and courteous. The room was clean and the location of the hotel to the old city, the Grande Bazaar and other enjoyable sights was excellent. Highly recommend the Crown Plaza, Old City to anyone spending time in Istanbul.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

after the first night in the room at 4th floor... that had a 3mq bathroom!!! , i had to move to the 2nd floor, and i found..finally, a nice room

Genuine Expedia guest review

Every member of staff really cared that everything was to be perfect for my stay...well done everyone!!!

Genuine Hotels.com guest review

We arrived from having a week at another 5 star hotel in another country expecting the experience would be hard to beat, however the Crowne Plaza proved to be an excellent hotel. The service was top notch, our upgrade was unexpected but very welcome and absolutely wonderful. The hotel is close to all attractions in the Old City. We would certainly stay […] here again, staff are very polite, friendly and helpful. Read more

Genuine Hotels.com guest review

The hotel has many shops around it; very close to a Grand Bazar; the area is active but quit at night.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel was good but to go to historical center you need to get a team that is always crowded during the morning. The service was not that good. People with bad humor. But overall ok.

Genuine Hotels.com guest review

Stay was satisfactory, however the rooms, especially the bathroom was not as clean as it should be. The floors really need to be washed.

Genuine Hotels.com guest review

Very unfriendly. Locatedus on the f4th floor with spiral stairs access only, although we had a 5. Month old baby and stroller. They did not attempt to change our rooms. Concierge staff also unhelpful with luggage unless we flashed some notes as a tip!

Genuine Hotels.com guest review

Although the room was designated non smoking there were numerous cigarette burns in the carpet and also a couple on the sofa. Although it didn't worry us there are a lot of stairs to negotiate with no alternative. Some elderly guests found it difficult.

Genuine Expedia guest review

We have stayed at this hotel a couple of times, always have friendly staff. This time however, having emailed twice to confirm driver pick up at the airport, low and behold, no driver. We called the hotel and they said driver was 10 minutes away, meanwhile 40 minutes later still no driver. Called hotel again and was told he was on the airport complex, […] ten minutes later driver comes running into airport telling us we must hurry back to the car. Arriving at the car the police are there arguing with the driver. We are then stopped at police station and told by driver to get out and into a taxi!!! As our bags are being thrown into the boot of the car!!! If the hotel had only told us originally that the car was not there we could have taken said taxi. Complained to hotel once we arrived and they were very helpful and apologetic and said that they were going to investigate what had happened. Next day's transfer to the airport went without a hitch, even had an entire bus all to ourselves. Would stay again, but next time we'll take a taxi!!!! Read more

Genuine Expedia guest review

Hotel was good but not of 5 star standard. It was in a good location in the old town. We had to change rooms as the first room we were in had a very bad smell of damp. The staff were very pleasent and changed our room when we complained. Overall, the hotel was very clean but is in need of upgrading/maintenance and I would not recommend it if you want […] 5 star treatment. Read more

Genuine Hotels.com guest review

A good hotel but perhaps not quite a 5 star hotel.

Genuine Expedia guest review

I do not understand how this is rated a 5* hotel. There is absolutely no comparison with the other 5* hotels in Istanbul. Staff not terribly helpful, carpets dirty throughout, no bathrobes or hair conditioner provided, one pair of slippers for 2 of us - need I go on! Perhaps the new Crown Plaza is better!

Genuine Expedia guest review

I do not understand how this is rated a 5* hotel. There is absolutely no comparison with the other 5* hotels in Istanbul. Staff not terribly helpful, carpets dirty throughout, no bathrobes or hair conditioner provided, one pair of slippers for 2 of us - need I go on! Perhaps the new Crown Plaza is better!

Genuine Expedia guest review

Although the general appearance of the hotel is lovely it's located amongst mostly wholesale shops with very few eating places (definitely not restaurants) nearby and the only shops are for the VERY affluent. There is a permanent traffic jam outside the hotel and surrounding streets. None of the staff speak English not even a little - only 'taxi' 'coffee' […] and 'tea'. Tea is served with a mixture of lemon and earl grey teabags rather than English tea and milk for the tea (after asking) iis hot and frothy! Service is incredibly slow even in the bar, food is stone cold - cheeseburger and chips took over 30 minutes to arrive and was cold. Meals in the restuarant were no better - 10 min wait for a menu, another 10 for a drink and then after you've found a waiter to give your order even a cold mezza starter takes 40 mins to arrive. The menu was very short and it would be difficult to spend the evening over dinner at any price as both starter and sweet menu were short on choice and flair. No Michellin stars here! No one asks if there's anything else you'd like. Butter requested for the bread results in olive oil with sludge - a shake of the head when you ask if they have butter. Given the wonderful service and welcome you get in every shop in Istanbul no matter how small, cheap or expensive, this hotel certainly left a lot to be desired. The cleanliness though was perfect with spacious rooms - mostly quiet. It's location was a long way from any of the tourist attractions. Read more

Genuine Expedia guest review

When we booked our trip to Istanbul I hadn't realised what a nice hotel we were getting! The Crowne Plaza is very plush and conveniently located for visiting the main tourist attractions at Sultanahment. It's a 15 minute walk to Aya Sofya, the Blue Moque, Topkapi Palace etc or two stops on the tram.

Genuine Expedia guest review