"A Very "Off Weekend" for the NYLO"
We've stayed at the NYLO several times in the past few years. It's a unique hotel and we enjoy the unusual experience. This year, we stayed at the NYLO on August 10th and 11th. There was a very large wedding held there on the 10th. The wedding party and guests were very young and extremely immature. I don't think there was a sober person in the whole […] group that stayed at the hotel. They were extremely drunk and extremely rowdy. They were everywhere in the hotel...lobby, elevators, staircases and in the hallways of every floor.They were not only very loud, but their behavior was dangerous and threatening. I tried three times to leave my room on the 4th floor to go to my car to retrieve a suitcase, but was turned back each time by the dangerous crowd. I couldn't use the elevators or the stairs. The men in the wedding party were picking each other up and using each other as battering rams. They were pushing and shoving and yelling /swearingat the top of their lungs. This went on 'til after 4:00am. We had to be up and out by 7:00am so I don't think we got even one hour of sleep. We started our next day tired, irritable and angry about the night before. We had two more days left to our vacation, but things had gone so far downhill after our NYLO stay, we decided to just go home and try to put this nightmare behind us. Vacation time is rare and precious to us...this experience was extremely disappointing to us. We feel that the NYLO should have called the police. Read moreGenuine Expedia guest review
"Good value hotel."
Hotel was nice. Modern and very clean. Staff was friendly. For the price - this place is a real bargain.Genuine Expedia guest review
best place ive stayed atGenuine Hotels.com guest review
"Great room with a great view"
The room was great. Cool modern, industrial design. Great view of the river, through huge windows. The bed was really comfortable. Overall a really good experience.Genuine Expedia guest review
This hotel has an industrial look about it. The lobby is dark, rooms are all concrete (walls, floor, ceiling). Plumbing from the room above yours runs along the ceiling of the bathroom in your unit - and you hear the water running through them when in use. Curtains do attempt to soften the concrete near the bed. Bed was very comfortable. If you like […] this style, it will be a refreshing change. I don't, and I won't be back. Hotel was clean, but not easily accessible (must make U-turn). Narrow driveway to load/unload, parking is across the street. Read moreGenuine Hotels.com guest review
"Trendy and Conveinent"
Hotel staff was extremely helpful and the hotel was beautiful and trendy. We stayed in a room with a king size bed. It was probably the most comfortable matteress I've ever slept on. I'm actually looking to get one for my home now :)Genuine Hotels.com guest review
"excellent customer service"
Chic hotel, extremely quiet with a very unique decor. Very convenient to airport a little off the beaten path. The manager Randi is amazing! Best customer service I have experiences in a long time. We stayed here to see the Providence area while my daughter was attending a workshop at Johnson and Wales U. When I made the reservation I overlooked the […] fact that my daughter would need to stay with us one night of the weekend... There isn't enough room for a pullout in any of the rooms but guys suites... Randi (sp?) fixed the problem with an upgrade at nominal cost for the first night. She also let us move back into the regular room a lot later the next day (like 2pm) when we got held up returning from J Read moreGenuine Hotels.com guest review
"Nice hotel for couples."
Overall very happy with the hotel. Beds were very comfortable and the shower head was great. I don't know how well it would be for larger groups or families due to the smaller room size. It was just my husband and I so it was perfect for us.Genuine Hotels.com guest review
"fun place to stay, not quite like home"
NYLO has an urban loft look, very modern with a very comfortable bed, free wi fi. Clean and comfortable, a few miscommunications about our checkout date, but resolved fairly and quickly. Bar is nice, restaurant on property is pricey for what you get. Slow service there. The workout room had enough treadmills, steppers and free weights to meet the needs […] without waiting. Nice Deck out back if you are there in summer months, with full restaurant or bar service. I would definitely stay there again next time. Read moreGenuine Expedia guest review
"Awesome!!! So nice"
We loved it here!! Such an interesting place to stay! Loved the shower head!!Genuine Expedia guest review
Good stay at a good price.Genuine Hotels.com guest review
Felt like I was in a concrete bunker. Some rooms to narrowGenuine Expedia guest review
It was an all around excellent and modern hotel! Beautiful !Genuine Hotels.com guest review
Hotel is just ok- nicely appointed, however you are giving up square footage. Rooms are tiny and lack basic amenities like mini fridge. Restaraunt has such potential, right on the river, but is horrible and the service some of the worst I have ever had.Genuine Hotels.com guest review
"Fun and hip hotel!"
The staff is world class....exceptional service from all. The hotel was fun and hip....felt like I was in a Chicago loft the whole time I was there. I highly recommend this as a place to stay if your in the area!!Genuine Expedia guest review
"Coolest hotel weird location"
We arrived late at night. It was dark. Drove thrust a neighbor hood to get there. It is a converted factory or such. I loved it and took many pics. The room is small but was very comfy and just great. If ever in Rhode Island area again I would go out of my way to stay here.Genuine Hotels.com guest review
"Hip, small, smart and terrific value"
Just stayed there in the river view king. The rooms are tight ( but then renovating a mill ain't easy) but hip, warm, the beds are terrific and baths are European chic. We loved it and will be back. 13 minutes into providence bug a fab river setying do its worth driving.Genuine Hotels.com guest review
"nylo what a nice hotel"
one of my favorite hotels in the providence area go to see my grandson once every 2 months and we ll stay at the nylo cant beat the price love the rooms and the beds are the best the only complaint I have is it doesn't have a pool but that's all this place is topnotch and we will stay here many times again thanks for the great experienceGenuine Expedia guest review
"enjoyed our stay."
Centrally located. Very clean and well kept. Staff was very helpful with any questions we had. Coffee was delicious and food was also good.Genuine Expedia guest review
"Fun contemporary getaway"
My wife and I spent 2 nights here for a nice little getaway. The staff was great. The food was very good and the rooms were comfortable and clean. Overall we were very happy with our stay. I did read somewhere that the rooms were soundproof and that is not true. We were fairly close to the ice machine and you could here it very clearly. Other than that […] it was a great experience. Read moreGenuine Hotels.com guest review
"Beautiful view of the river"
Nice location. Easy access to shopping and restaurants. Extremely comfortable bed. Very cool loft vibe. We loved it.Genuine Expedia guest review
It was a great getaway and super unique.Genuine Hotels.com guest review
"great for business"
great for one-night business trip. stayed in the river view room. beautiful! would absolutely stay again.Genuine Hotels.com guest review
"cool decor; small rooms"
very cool decor!! room was very small and poorly ventilated -- the moisture from the shower filled the room; everything felt a little wet after two showers. neighborhood was not greatGenuine Hotels.com guest review
"Comfortable and convenient"
This hotel was convenient to the Providence airport, and in a neighborhood with a mall. Comfortable with the NYLO style.Genuine Hotels.com guest review
Don't waste your money!Genuine Hotels.com guest review
The beds & pillows are so comfortable and the deck on the river is such a great added feature to relax on.Genuine Hotels.com guest review
Great concept, great service, convient location. We had some issues with the room being cool enough, and were quickly offered a room change. We had already switched once because we could not get wifi service. The third room was also a little but warm, but we chose to stay in it rather than move a fourth time. The staff was wonderful though. I would […] go back, but not during a heat wave! Read moreGenuine Hotels.com guest review
The hotel was bvery nice I have no complaints about itGenuine Expedia guest review
"Stylish hotel with A/C problems, poorly managed"
We arrived for a 4 night stay to celebrate my wife's birthday. The room assigned to us had A/C problems (the A/C couldn't cool the room and was extremely noisy). We looked at several other rooms with similar problems until we found a room that was acceptable. The next day we left for the day and when we returned the room had not been serviced by the […] house keeping staff. The management on duty showed minimal concern and the next day when we again discussed it with the day staff there was little concern for the issue. The hotel is stylish, the management not so much. Read moreGenuine Expedia guest review
"Very nice off site hotel."
quiet, clean, cute hotel. Will def go again and again if I do visit the area.Genuine Expedia guest review
We were planning a last minute getaway to Narragansett or Newport and couldn't get lodging so we moved our search inland. We lucked out- this hotel was a hidden treasure. Spacious room overlooking a sparkling river, pleasant staff, great waterfront dining- all very affordably priced. We're outdoor enthusiasts and another bonus was Goddard State Park- […] miles of horse trails we used for trail running plus a great beach on Greenwich Bay- all free of charge and just minutes from the hotel. We had a totally relaxing trip without fighting traffic and crowds. Read moreGenuine Expedia guest review
"Awesome hotel for romantic getaway!!"
This hotel was very trendy. A great break from your typical hotel. Fun for a romantic getaway! Room was unbelievably clean & fun. Bed was super comfortable! Dinner was extremely delicious! I would stay here again in a heartbeat!!Genuine Hotels.com guest review
Modern perfectGenuine Hotels.com guest review
The hotel was very nice, but was beside an old, run-down, mill-like building. It's too bad a developer couldn't do something with that property. I wish the hotel had a pool and hot tub. I really like to swim when I am away from home. Room was very cool and modern. Hotel was close to a mall and many chain restaurants, which was convenient for us. Staff […] was conscientious and helpful. Read moreGenuine Hotels.com guest review
"Stylish and very nice"
While the rooms were very small, they were super cool, the beds were outrageously comfortable, and the shower and bathroom were great.Genuine Expedia guest review
"a wonderful experience"
nice place---considering i never heard of the place before---it was never even considered in my top 5 choices--which were all booked up. after our stay, it will be our first choice whenever we need a place to stay.Genuine Expedia guest review
We love this hotel - this was our 2nd stay - the design is unique and gorgeous! The patio is wonderful and the location is great - directly across from the mall and movie theaters. This visit we brought our kids and were disappointed when we found out they have no "double" bed rooms, but we booked 2 rooms - one with a king bed and one with 2 twin beds […] which worked out great for our teenagers! Only negative to our stay was we were on the 2nd floor directly above the patio/restaurant area and the music noise came through our walls very clearly - 8 am to midnight! I think higher floors would not deal with this issue. Read moreGenuine Hotels.com guest review
"Hard to find anything to complain about"
I became aware of NYLO through word of mouth. I was interested in staying there a few months ago but then my plans changed. When I had to make a quick trip to RI this past weekend, I immediately booked a room at NYLO. I love this hotel. The space is trendy and modern. It is conveniently located near a mall in case you forgot anything. The layout of […] the room was fresh. Yes, the rooms are on the small side but it was perfect for my needs. They offer some complimentary amenities that most hotels charge you for. They have a trendy restaurant on site. My only complaint that I had was that for how well maintained and up-to-date the property was, the remote in the hotel had the battery cover taped to the back. It was the only out of place portion of my entire stay. Read moreGenuine Hotels.com guest review
We've stayed at NYLO before and loved it. During our last stay after the room had been cleaned the door was left unlocked, we were unaware of this until the following morning. When brought to the managements attention they informed us that perhaps the code on the lock was not working. We did not think it was the cleaning service,(which was great) but […] felt it should have been handled better. We had been out of the room all day and slept with the door unlocked throughout the night. Not very comforting to say the least. Hope the management corrects this and next time at least offers breakfast for the mistake. Read moreGenuine Hotels.com guest review
Really nice hotel. Neighborhood is a little sketchy, but we didn't have any problems.Genuine Hotels.com guest review
"Will definitely stay again"
Most unique property I've had the pleasure to stay at (and this is in comparison to Miami, Tampa, Atlanta, Las Vegas, San Fran) Cities that I often visit. The only thing that this hotel needs, is for the surrounding neighborhood ot catch up to it's coolness.Genuine Hotels.com guest review
My boyfriend and I were in town for a pool tournament. The tourney was about 20 minutes away, but well worth the extra drive to stay here. Upon pulling up, being the late hour, the outside of the building in front put a moment's hesitation in our minds, but just walking through the doors and intothe lobby was a 'wow' experience. All in all an amazing […] experience. We're looking for excuses to go back to rhode island just to stay there. Read moreGenuine Hotels.com guest review
"Cool but disorganized."
The decor is great - very modern, urban, artistic -- but there is no place to unpack your clothes (not even one drawer). The other problem was the staff. Folks were nice, but did not seem clear on what they were doing. Had trouble getting coffee in the morning. The drain in our shower was blocked, and despite nicely agreeing to fix it and writing down […] the request, when we returned to our room after being gone all day there was still black goop that had come up through the drain in the shower, the drain had not been fixed, and for some reason the room had not been cleaned at all. We had to pack up and move. I think this place has a lot of potential but not there yet. Read moreGenuine Expedia guest review
"Cool place to stay."
Nice, place to stay. Very off the beaten path. The only issue I had was that the bathrooms are not fully closed off from the rest of the room, so light and sound from the bathroom would disturb anyone sleeping.Genuine Hotels.com guest review
Pro: Building is designed to look like an old warehouse and rooms are done in industrial loft modern decor. Edgy, cool and hip. EXTREMELY comfortable beds and linens, high ceilings, sitting area and work desk. Floors are concrete, as are walls and ceiling. Deck overlooking the river is a great spot for coffee or a drink. Con: Concrete floors are not […] fully covered by the sisal rugs, so they are cold. Neighborhood is sketchy. Parking is in a lot across the street, so you have to drag your bags. Not that near to the airport or the highway, so it is quiet, but not so convenient. 15-20 minutes from downtown Providence. Read moreGenuine Expedia guest review
"Just what we needed."
The hotel is within a 5-7 minute drive from the airport, but was a little hard to find initially. Seemed like the surrounding neighborhood was residential, although there was a shopping center across the street (noticed there was a movie theater there). We needed a nice place to sleep after and before flights in and out of Providence and the NYLO provided […] just that. The rooms were industrial and we thought that was just great! A nice change from the typical hotel room. The bed was comfy, the bathroom was clean and the staff was pleasant. Just what we needed for our quick trip. Read moreGenuine Hotels.com guest review
The beds are extremely small and very uncomfortableGenuine Hotels.com guest review
NYLO is quite distinct which we enjoyed. The lobby is definately different: very modern. lovely outside deck with tables, loungers and also on the grass lounge chairs==all overlooking the river. Bed was very comfy. Climate control works nicely. Coffee is very tastety. Shower is fine. Only complaint is that there is poor lighting except in the seating […] area. The lights next to the bed are nearly useless. Would recommed they add options for those of us who still read hard copy books/magazines. Read moreGenuine Expedia guest review
Very cool design, but seems better suited to a downtown location, not across from a suburban mall... Rooms are small, but comfortable and well laid out.Genuine Expedia guest review
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