"Perfect for my needs for the weekend"
This was an unusual hotel but met our expectations for what we needed for the weekend. The bed was spectacular, the heat was awesome. We found several things wrong with our room but again it served its purpose.Genuine Hotels.com guest review
"Good but not excellent"
Breakfast was not good and expensive Dinner was goodGenuine Expedia guest review
I booked this hotel because I wanted a change of scenery. It was a unique experience.Genuine Expedia guest review
Upon checking in, they told me the wrong room number and wrote down the wrong room number on my key card. I kept trying to get in the hotel room until I heard someone in the room yell at me. I went down to tell them what happened and after a lot of confusion they tried to blame me saying I picked up the wrong key card. Whenever I called the front desk […] to ask for something or ask a question they said the would call me back, and never did. Then the morning of checkout, the boiler broke and dark brown water was coming out of the shower and sink for over an hour. Disgusting. I've had better experiences at campgrounds. Read moreGenuine Hotels.com guest review
"So much better than the chains!"
Beautiful room, great view even in winter, exquisite bed and bedding.Genuine Hotels.com guest review
The hotel and room as such were very clean. The room was little cramped but with modern amenities and a cold night I ignored it. The hotel is opposite to a large mall and food court which is great. The hotel bar/restraunt was great and friendly but closes relateively early at 9. Parking is detached and on a cold blistery day can be a nightmare.Overall […] I will be back in summer with the family of course booking a larger room. Read moreGenuine Hotels.com guest review
"Very cool industrial like hotel!"
Right next door to the Warwick Mall and close to I-95. This is a very unique, industrial like, hotel. I loved it!Genuine Hotels.com guest review
The NYLO is a unique hotel, it challenges traditional hotel conventions and does it very well. The rooms are both memorable and comfortable and the public spaces inviting. A totally unexpected experience in Warwick RI.Genuine Hotels.com guest review
"Soooooo quiet and comfy"
Two great nights of sleep!!!!! Amenities are pretty cool as are the room setups......the shower is AMAZING!Genuine Expedia guest review
What they don't show you is that you are literally renting a concrete box. Concrete floors, concrete walls and ceilings. All the "extra amenities" they list? A 1 oz bottle of shampoo and conditioner, wow. They didn't even have tylenol at the front desk. Speaking of the front desk, the girl there "wasn't sure" what time breakfast was- the breakfast that […] you have to pay for, nothing is included. The bathroom towel we were given had a huge tear down the middle as well. Read moreGenuine Expedia guest review
"Great Night at Great Hotel"
Very Modern and cozy hotel. Very clean and the room I was staying in looked exactly the pictures.Genuine Hotels.com guest review
I drove in in a snowstorm and was just happy to arrive safely. The woman at the desk was cold and indifferent, treating me as an interruption rather than a guest. The room was small but well laid out with a nice shower and comfortable bed. There is a nice fitness center with windows facing the river but the sauna was out of order. The neighborhood is […] a little weird, but it's close to a mall with a couple of chain restaurants. I did enjoy the hotel restaurant. I would stay here again on business. The room might be a little small for two. Read moreGenuine Hotels.com guest review
Enjoyed the loft style, the ambience, the bed and the food; although the food was pricey for the quantity. There are alternatives for feasting with Warwick Mall in walking distance. Do not deprive yourself of a meal at the hotel because the food is very good. The rooms are lofts so bring airfreshers ;)Genuine Hotels.com guest review
"misplaced and awkward"
While it is disigned wonderfully, the parking lot and surrounding neighborhood needs to be addressed. Most of staff was nice but there was a restaurant manager who lacked any charm and took 20 plus minutes to deliver drinks on Saturday after breakfest. All in all, probably wont stay there again to visit family unless some things are addressed.Genuine Hotels.com guest review
great style of hotel. will come back again. staff was very nice . buffet was a little lite for Money. staff was OK in resturant . great view in resturantGenuine Hotels.com guest review
"Nothing beats it!"
I travel as a recording artist. I will not stay anywhere else outside NYC within the New England area. Outside of a few places that is. The price is beyond reasonable. The restaurant and decor is perfect. The rooms built from a old textile factory it seems makes a great modern reno with concrete walls accented among amazing design and decor. The suite […] is perfect. Read moreGenuine Expedia guest review
I expected more from the NYLO. They have done an admirable job remodeling an old mill building. However, the smaller details that make a hotel stay pleasurable are missing. For example, the room had zero information on what was available at the hotel. The only information was provided by a Rhode Island Monthly magazine. Consequently when i slept late […] the first night and went down for breakfast at 10:10 I was curtly informed that breakfast was over. I was not even offered coffee and a roll. I was much less miffed the following morning when I did partake of the breakfast buffet, an offering not much better than what is offered at nearby hotels for free, but that cost $18.00 at the NYLO, so missing out on it the first morning was a blessing. Later that evening I wanted to write down a phone number; however, there was nothing to write with or to write on in the room. These may seem like petty complaints, but I left the NYLO disappointed in their lack of attention to detail. Read moreGenuine Hotels.com guest review
Excellent service, warm & friendly staff, great room with excellent beds. Really enjoyable stay.Genuine Hotels.com guest review
Loved this hotel ill definitely be coming backGenuine Hotels.com guest review
Too short Had an early plane dependable driver to airport.Genuine Hotels.com guest review
Nicely decorated hotel. I spent a little more for a river view. My husband had an early flight the next day to take the shuttle to the airport. Woke up at 5 am to discover our shower wasn't working properly. We had to call Down to the front desk and get another room to shower in. After 15 minutes the man didn't call back like he said he would so I ended […] up going down to the front desk. He was not apologetic and wasn't actively working on our situation when I arrived. There was no discount or gift/upgrade to make up for the inconvenience and trouble we had to deal with. I was highly disappointed with not only the staff but the way they handled the situation. Read moreGenuine Expedia guest review
"Slice of paradise"
Disregard the location. The building is a beautiful mill building. The rooms are stunning. Beds amazingly comfortable - like sleeping on a cloud. The bar is friendly and relaxing. Staff extremely helpful! Great stay can't wait to do it again!Genuine Hotels.com guest review
"My Super Awesome Stay at the very exclusive NYLO"
The hotel itself is rebuilt from what looks like an old brick factory which I really like. the inside was very well put together very spacious yet comforting with the additions of hanging and swinging comfy chairs, a small library, a restaurant, a large bar, a personal conference room, a party room and a wonderful view of the warwick mall as well as […] the river that the hotel lays just beside. It was decorated with white couches as well as the very modern layout of the bar to give the customer a good feel of fun, adventure and safety. What I enjoyed most about this stay was that the hotel was mostly quiet besides parties at night at the main floor restaurant. My room was a one bed loft which had a 12 foot ceiling and a king size bed. It was so big and the tv we had extended out so that you could bring it closer if you could not see well. absolutely gorgeous decorating with pictures of nature and grey paint leaving me feeling quite tranquil. The staff was very friendly and helped us with whatever we needed.I highly recommend this hotel because its a true hidden jewel! Read moreGenuine Hotels.com guest review
Bed and pillows were really great and the best shower yet.Genuine Hotels.com guest review
Very romantic lighting in the rooms.!Genuine Expedia guest review
Fab, chic boutique hotel!Genuine Expedia guest review
Everything was fine but there was not much room around the bed. Also, had problems just watching television as I was not interested watching a movie.Genuine Hotels.com guest review
Great experience.Genuine Expedia guest review
"Loft too small"
We arrived and the loft room had the window directly behind the bed and when we asked to upgrade willing to pay the difference they told us since we purchased through Expedia we would have to pay full price for the suite room!!! So I asked to speak with the manager and was given an upgrade finally! Our heater rattled all night so had to turn off heat […] and it was 24 degrees outside! The bar allowed us to take our glasses up to our room with dessert and housekeeping left them in the room for 3 days of the stay! So wouldn't recommend it to anyone! Read moreGenuine Expedia guest review
The staff was excellent during check in and check out. The room was very clean and extremely comfortable.Genuine Expedia guest review
Kool swanky hotel tuckes away in Warwick. From the front door you know you have walked into an sophisticated look place. The rooms were wonderful. Best hotel bed I have ever slept in. The food in ttaurant was some of the best I have ever had. Kudos to Chef Hoit, Exceptional!Genuine Expedia guest review
"Great time with the girls!"
Had a great stay three hotel and bar were very nice! Very close to Providence, 35 min to Newport. Had a great stay.Genuine Expedia guest review
This hotel is very modern. Not a new England flavor at all. This renovated mill building is truly different. The rooms have everything I need in a compact space. The lighting is dark so seniors wont like it. The bedding was fantastic! The restaurant/lounge was great. Both our meals were cooked perfectly. The only thing I did not like was the lack of […] privacy from the bathroom to the rest of the room. Hard to explain but the shower does not go up to the ceiling and that is open to the rest of the room. I would certainly go back! Very very clean Read moreGenuine Expedia guest review
This was a unique hotel, bed was very comfortable. Enjoyed our stayGenuine Expedia guest review
"Great service, interesting decor"
The service was wonderful, we had dinner and breakfast at the hotel, my daughter is a fussy eater, and the staff could not have been kinder in accommodating her. The decor is interesting and the room was comfortable and clean. My only issue was with the privacy of the bathrooms. They're separated from the room by a partition with some space that is […] open at the top to the room. Read moreGenuine Hotels.com guest review
"Funky boutique hotel"
NYLO is a very funky hotel! Beds are extremely comfortable and the room had a king bed, are designer modern but very narrow and difficult to navigate. Casual restaurant just off the playful and funky lobby. Very personable and helpful staff. Perfect for a one or two night stay!Genuine Hotels.com guest review
I took my mom to Providence to see Elton John for Christmas and we stayed here for the weekend. Beautiful hotel, very nice staff, our room lacked cleanliness in a few aspects, but still so adorable and the sheets and towels were clean which is what matters. Also, our room was very, very warm!Genuine Expedia guest review
"Modern Decore and Simple Comfort"
The hotel is very nicely decorated and very modern. I did not expect much from the concrete walls and floors, but was surprisingly impressed on how comfortable the room was. The wireless worked very well and did not drop my connection. The neighborhood where the hotel was located did not have much around and was not very well lit.Genuine Hotels.com guest review
"Nice room...stylish, modern yet comfortable...."
Great experience in Rhode Island....will return!!Genuine Expedia guest review
"Great Modern Boutique Hotel on the River"
Loved this little hotel. Incredible value for what is actually a very lovely boutique hotel. Rooms are really lovely. Design is great. Very new hotel in great condition. Amazing beds and linens and hotel is situated on this very beautiful little river. Also though the food in the restaurant was SO GOOD. Had dinner there four nights in a row because […] the caesar salad was one of the best salads ever, and my work colleagues wanted to keep coming back for the same dishes over and over. My only critique is that the hotel staff can be a little less than perfectly professional. They seems a little too laid back, although it didn't present any issues for us. Also, I was a little surprised that given how amazing the hotel is, that their breakfast situation isn't a little bit more "set up." Given how amazing the food at dinner was, a cute little continental breakfast situation would be a lovely addition to what is a stellar little hotel. Read moreGenuine Expedia guest review
It was a fun experience ....great decor but bring your own pillows theirs are hard as rocks !!!!!!!Genuine Hotels.com guest review
"Please change from stardard hotels"
My stay was wonderful the ONLY issue I had was the air/heating unit was too noisy for the room. Other than that I would stay at this hotel again - the rooms were unique - reminded me of a NYC loft. Loved It.Genuine Hotels.com guest review
"So much for a quiet weekend get-away..."
We got to the hotel around 7:00pm October 31st; we got to our room, which reeked of cigarettes and the toilet wouldn't flush. We called front desk and asked if we had been placed in a smoking room, to which they stated all of their rooms are non-smoking. They appreciated the feedback, and switched us to another room that night. Our 2nd room was clean […] and comfortable....until we went to bed and some piece of weather stripping on the outside smacked up against the window ALL NIGHT LONG. The next morning, I talked to the front desk. The very young staff person working the desk told me, "it was windy last night". Yes, I was aware of that. But I've slept in hotels before when it's windy and have actually *slept*. We got switched a 3rd time to a room on the same floor, but across the hall. We were looking forward to lounging around and watching movies, however we were unable to orders movies. The maintenance man came quickly, however had to return to his office to call the cable company to resolve the issue. I was bummed I wasn't offered a comped room, considering I got zero sleep all weekend. Read moreGenuine Expedia guest review
"First Time Guest...Good Experience"
Overall, a good experience. Staff was friendly, bed comfortable. A bit of an odd location for the hotel though. Rooms could use a little more attention when they clean them, i.e. mirror in bathroom had not been cleaned well and maintenance in room such as caulking around shower base, sink, etc. needed attention. When I was leaving to checkout and took […] the elevator down to the lobby, the elevator smelled like someone had vomited in it the night before and there was unfortunately still that lingering smell which wasn't exactly the nicest thing to have in mind on the way to breakfast. The hotel management just needs to pay closer attention to the details in my mind, otherwise they do a lot of other things well. Read moreGenuine Hotels.com guest review
We stayed in Nylo Hotel in September. Initially we booked for 2 nights and ended up staying 5 nights. It's absolutely beautiful and funky inside. The hotel is very clean the rooms extremely comfortable. One don't want to get out of these most comfortable beds. The interior of the hotel is very modern and different to say the least. A feast for the Interior […] Designer eye. Nylo Hotel has a new manager and you can feel the fresh air he is bringing to the place. The restaurant food is excellent. I am totally looking forward to staying there again in future. Read moreGenuine Expedia guest review
"Not exactly an airport hotel, but close enough."
Nice hotel, rooms are smaller than they appear in pictures, but well designed and has a good use of space. Awesome deck, nice place to enjoy a drink.Genuine Expedia guest review
"Clean, convenient, chic !"
Convenient to freeway between Providence and Newport. Free parking. Fantastic, friendly staff. Unique, trendy design, totally unlike any chain hotel. The most comfortable bed with crisp, clean linens. We will stay again...for sure. Didn't get to try the restaurant or bar...but the menu looked great and the atmosphere relaxed with beautiful decor.Genuine Hotels.com guest review
"love this hotel!!!!"
omg!!!! this hotel is amazing. Made me feel like i was in NYC...Very comfortable beds, extremely hip rooms, and the lounge area was futuristic....love this hotel!!!Genuine Hotels.com guest review
My wife and I came for a romantic getaway. The staff was so friendly, the rooms were absolutely fantastic, the pumpkin martinis were to die for!! We will definitely return. Wonderful place!!Genuine Hotels.com guest review
Unique boutique hotel , 15 minutes from Providence. Funky smell in hallway but room clean and unusual.Genuine Hotels.com guest review
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