I was very pleased with my stay. Annabelle (sp?) greeted me at the desk and immediately set the tone. When she found out that this was my first time there, she went out of her way to go over the amenities. I chose to have dinner in the restaurant, and I am glad that I did. Kaylee welcomed me at the front, showed me my table and even gave me a little […] background story on the meal that I had ordered. I asked for the chef to go easy on the salt and she made sure that happened. Austin was behind the bar and was very helpful in offering alternatives to the whiskey that I had asked for. All-in-all, a very nice dinner experience. The reason that I cannot give the room a "5" as well is because the design of the sink's stopper is poor (you have to stick your hand into the water and push down to release it) and drained extremely slow. The ottoman had two or three loose legs that made it very wobbly and the couch was not comfortable at all - my bottom went numb after about 15 minutes of sitting. I very much liked how the room was decorated and laid out. At first, I though the concrete floors were going to be cold in the morning (November in RI), but was pleasantly surprised that they were not. This was most definitely a very good value. Read moreGenuine Expedia guest review
"Modern and unique stay"
Super nice hotel. Interesting layout and design. Beds were comfy and the shower was very different. I would stay again the only thing was the air conditioner very very loud. Other than that stay was plesant and even the food was good.Genuine Expedia guest review
NYLO was great! The bed was amazing, the room had a cool, funky vibe, and we had a nice view of the river. Very affordable too!Genuine Expedia guest review
"Great value for your money"
Room service would have been ideal. Everything else was great! Definitely staying here again.Genuine Hotels.com guest review
hotel is next to an abandoned factory. otherwise excellentGenuine Hotels.com guest review
We were very pleased with the cleanliness of the room. The staff were delightful and kind, and they were very helpful during our stay. We will definitely stay with you again. Cheers!Genuine Hotels.com guest review
Everything is really nice. People are polite and attentive. Well located. Parking and drop off its not well designed. I thought the bed was tooo soft/ plush if anything. Would definitely stay there again. Chill looking rooms also, very modern/ minimalist.Genuine Expedia guest review
Love the NYLO. Only issue is that they should at least have newspapers for sale. Breakfast was greatGenuine Hotels.com guest review
love this hotel...rhode island is small so it is technically close to everything. cool setting, but neighborhood is lacking...the hotel itself is super cool and the staff are helpful.Genuine Hotels.com guest review
"Modern Luxury in the middle of nowhere."
This hotel is a unique option for the Providence area. It is a renovated mill in what feels like the middle of no-where. The location was one of the only drawbacks though. The staff was courteous and friendly. The room was impeccable; clean, bright and Very modern. The only problem with our room was the actual mattress. When you slept you slid to the […] center making for a difficult night's sleep for me. If we stay there again I would ask for a room that is booked less often hoping for a newer mattress. There is a restaurant on site, but we went into Providence for Waterfire so we did not get to try it. For the price it feels like you are staying in a 5 star New York City hotel. Read moreGenuine Hotels.com guest review
"You don't need River view and Deluxe Room"
My friend booked regular room. To me, they are similar. I booked the regular room at first. I changed to Deluxe room because I found that the price was similar. I received a new email, but I didn't read it very carefully. When I arrive warwick, I found that the price became more expensive! I asked NYLO. They said I should ask Hotels. com. I even cannot […] find that page with cheaper price! The price changed totally. If you think the price is good, take a picture of that page so that you can prove it. Read moreGenuine Hotels.com guest review
"Will Recommend and will stay again"
Nice Contemporary design. The only thing I didn't like was the cold concrete floor. Would be nice if they offer additional towels or a rug for the floor.Genuine Hotels.com guest review
"Clean and Moder."
Probably the coolest hotel I've ever stayed at. Ultra modern and super clean. Very friendly front desk, they even called a few minutes after I got in the room to see if everything was ok. I've never had that happen before. My heat wouldn't work, I tried everything. To their defense, I didn't contact thme about it, but I'm sure the issue would have been […] resolved if I did. It was late, I was exhausted after traveling and meetings, and I just decided it wasn't worth it. Area was a little unsettling to walk from the car to the building alone. Was a little too cold and sterile type of place for me, but super clean and nice. Read moreGenuine Hotels.com guest review
"Trip to providence"
Nice stayGenuine Hotels.com guest review
I found the beds wonderful. The food could use some help, Had a great entertainer in the lounge. Look forward to going back again!Genuine Hotels.com guest review
"perfect place to relax with friends"
we had out of town guests celebrating with us and NYLO was the perfect ambiance to laugh, relax and wind down after taking in the providence water fire our guests were al very impressed we will be backGenuine Expedia guest review
"A lofty Feel"
They definitely make the room more like a loft rather than a hotel no rugs no bath just shower that could've been better room also had a misty smell.was not happy with the air conditioning unit in the room but besides that staff and restaurant were very nice and helpfulGenuine Expedia guest review
beautiful room. Great hospitality. Would go back anytimeGenuine Hotels.com guest review
"What a view"
I stay here whenever I travel to Providence. It's got a few quirks, the parking is across the street and near some vacant buildings. Some of the decor looks old and so well kept. Otherwise the staff is great, the view from the back deck amazing and the rooms are quiet and super comfortable.Genuine Hotels.com guest review
"Wedding night stay"
I enjoyed the spartan architecture of the rooms. The wife loved the bed and the lamps but wasn't crazy about all the exposed pipes.Genuine Hotels.com guest review
We had a pleasant stay. The rooms are as per other comments. However, this is 2014 and we expect all TV channels to be HD. Also, had to travel several blocks to locate a newspaper. The restaurant and bar are very convenient. The parking lot is across the street in the rain.Genuine Hotels.com guest review
"Awesome, eclectic stay!"
I would have liked to have been given, or found in the room, a pamphlet about the hotel itself. Restaurant times, history of hotel, etc. It's the only hotel I have ever stayed in that did not provide this. I would DEFINITELY stay at one of these hotels again though.Genuine Hotels.com guest review
Unique and very comfortable place to stay.Genuine Hotels.com guest review
"Not what I expected from an NYLO"
Bathroom counters dirty, shampoo bottles filled with water, hair on towels. Need I say more?Genuine Expedia guest review
"The design didn't live up to expectations."
Comfortable bed, cement walls, stained carpet, hotel hallaway was colder then our room. Across from homes and abanded structures. Description lacked detail from actual hotel. Great concept wrong locationGenuine Expedia guest review
"Good home base between Providence and Newport"
Room with river view was clean, comfortable but a bit cramped. The friendly staff was very accommodating. The hotel restaurant and bar was a big bonus for our stay.Genuine Hotels.com guest review
Great stay, extremely comfortable bed! Very clean, cool atmosphere.Genuine Expedia guest review
"Three day weekend!"
The bed was not as comfortable as we have had at other hotels. The concept of refurbishing an old factory is great but i found it to be very industrial in it feel. The location is easy for accessing major highways.Genuine Hotels.com guest review
"Second stay left a bad impression"
This is my second time at NYLO Warwick. I really had great expectations since I loved my previous experience. Unfortunately, this time stay a very bad impression. I checked in at 3 am but the room was a disaster. There was urine all over the toilet seat, the toilet bowl was disgusting, there was no water bottle left out, bathroom shower curtain smelled […] like a dirty rag, and the carpets weren't vacuumed. I spoke with front desk and they took care of it right away. The room is large, the bed is comfortable, and the staff is very accommodating. I wish housekeeping was just as good as everything else. Read moreGenuine Hotels.com guest review
Nice hotel with pretty water views from the room. Great getaway with a trendy atmosphere. Would definitely stay ahmgain!Genuine Hotels.com guest review
"Pleasantly surprised with the accommodations"
Super cool and modern hotel.. Very clean and comfortable. Front desk staff very nice. Hostess in the restaurant.. Not too warm and helpful but the overall experience was very good. I would recommend this hotel. Great value.Genuine Expedia guest review
"It was ok"
If your not looking for any creature comforts this is the hotel for you.Genuine Hotels.com guest review
"Great location next to mall."
Great stay...Genuine Hotels.com guest review
Well located for our needs. Room keys stopped working. Room NEVER cleaned - two night stay. TV stopped working. No mirror except over sink.Genuine Hotels.com guest review
Unique and hip. Big surprise for the area. The room is spacious, nice coffee maker with a comfortable bed.Genuine Hotels.com guest review
Bathroom Dirty Shower curtain old an giving off mildew smell. staff not overly helfulGenuine Hotels.com guest review
"Fabulous Rooms, Decor and Service"
I had such a wonderful experience during my recent visit to Providence. It started with the Nylo shuttle bus drivers Scott and Harout giving me over the top great service and making great suggestions for restaurants. I also was greeted by a kind employee Annybel at the front desk who made me feel so comfortable and treated me wonderfully throughout […] my stay. The rooms and bathrooms were so fabulously decorated and I felt like I was in a hip loft apartment instead of a bland typical hotel style room. The restaurant, patio and lounge areas also had a great vibe. I would highly recommend the hotel for someone that wants to be treated special and have a unique high end experience without the excessive price. Great staff choices and hotel concept Nylo! Read moreGenuine Hotels.com guest review
"Absolutely love this hotel! Can't wait to go back!"
My sister and I fell in love with this place! This hotel was great overall. The staff is so friendly, the food was amazing, the rooms are cozy and loft style modern. I have nothing bad to say. It's centrally located to everything, close to providence and Newport. Plus they are a pet friedly hotel which made my life that much easier to have my dog with […] me. I can't wait to go back, I'm already planning another trip. I hope NYLO puts up more locations!!!! (Boston! I hope) Read moreGenuine Hotels.com guest review
"Love the NYLO"
Great as always. I could've spent my entire trip in that hotel.Genuine Hotels.com guest review
"A Great Escape!"
This place was incredible! The room was like a sanctuary in a time capsule. Mid-century hipster furniture, steampunk industrial fixtures and concrete, and americana brick and river mill history. What could have been a dissonant confusion of style and purpose turned out to be the perfect amalgam of peacefulness and visual stimulation. It was romantic, […] functional and fun. The staff were all very kind and sincere. You felt welcome and cared for. The location is also ideal. It sets off just a block from the road but the idyllic river and old mill setting feels lost in time. No noise. Go back out and right across the road is a nice mall with plenty of eats and shopping choices. This is easily the best choice for a fun stay in the Providence area. Read moreGenuine Hotels.com guest review
"A great choice in Warwick"
Friendly and helpful staff. The room was unique and fun.Genuine Expedia guest review
"Great hotel; definitely will stay again!"
Great location and room was very nice. Staff was helpful except for front desk in the am at checkout ; he was too busy texting.Genuine Expedia guest review
"Great comfortable stay"
The backroad to the hotel is a bit creepy when driving at night and most of the parking lot (across the road) is in the dark, but other than that the hotel is great. There is an outdoor space in the hotel that overlooks the river. You can order food at the restaurant and eat outside. The nightlife seemed to be exciting as the hotel was pretty much booked […] up every weekend. The bath products have a lemony scent and are amazing. The bed was a super comfortable King size. There is a shuttle bus that will take you anywherre within a reasonable distance. Staff was amazingly friendly. I would stay there again. Read moreGenuine Hotels.com guest review
The hotel is nice but the front desk staff has no clue. They are rude and unconcerned.The bar and restaurant staff was quite the opposite-friendly and and courteous.Genuine Hotels.com guest review
"Could use better management"
Room was grear, lobby needs some cleaning. Restaurant needs management - poor service - food quality needs improvement. Wait staff needs training. Bar area grimyGenuine Hotels.com guest review
"Bed makes up for everything"
The hotel looks like it's a converted fac tory. The bed is amazing though well worth the price tagGenuine Hotels.com guest review
"Great, eclectic hotel"
Stayed here for the first time. It is located at an old textile mill. What a great place! I grew up in RI and my dad actually worked at the old mill when back in the 30's and 50's. Beautiful setting, the most amazing deck of meals and cocktails right on the river. Staff were very friendly and accommodating. Don't waste your time and $ staying at the […] standard run of the mill chains, stay at NYLO for a really cool experience. Read moreGenuine Expedia guest review
"Not Perfect but Nice and Interesting"
My girlfriend and I really enjoyed the stay--it's different, modern...sort of walking into the future, former old factory turned into something interesting. The room is a bit cluttered and furniture placement and size is somewhat wrong but right enough to make your stay nice. Bed is very comfortable. One other thing, easy parking.Genuine Expedia guest review
The Hotel stay at The NYLO was a good one. The room itself was very unique. It was a very industrial looking loft with it's exposed concrete walls. The staff was very friendly and helpful as well. We did have some issues with the TV not working and the shower head, but the staff was very helpful in getting those (almost) fixed. They never really fixed […] the TV, but hey, were were not in the room much anyway. The bed was very plush and comfy and the shower was a rain shower head. Keep in mind that there are no dressers to put your clothes in (with the exception of a tiny drawer), but there is a small place to hang clothes. Overall the room was clean and if it was the cheapest rate in town I would stay there again. Read moreGenuine Hotels.com guest review
Hotel was great -- super cool, industrial design. Rooms were very comfortable. Location was a little odd -- was in the middle of a suburban neighborhood like 15 minutes away from Providence.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )