The only thing lacking, is that we could not order movies on the TV.Genuine Hotels.com guest review
Everything was good, the hotel staff was always helpful. The breakfast buffet was had more than expected and served we just ordered, Would recommend this hotel. Close to everything.Genuine Expedia guest review
"Hilton Garden Inn Great Falls"
Great staff, Great condition, Great stay.Genuine Hotels.com guest review
"Something juzt not right"
The desk clerk was polite enough, but wouldn't make eye contact as we tried to straighten out the problem with our reservation. No food that night as the cook was sick? No backup plan? You have to pay for breakfast. Save your money and go down the street to McDonalds. Room was perfect. Adjustable comfort mattress, fancy shower, huge room.Genuine Hotels.com guest review
One would expect to be able to close curtains, however at this hotel it was not an option in our East facing room. The track for the curtains did not exist. Any idea of what time the sun comes up in Great Falls in July, try before 6AM. Beyond being clean I was not impressed and will never stay at this Hilton again!Genuine Hotels.com guest review
Very good location, with shops and restaurants near by, close to Airport. Room was very nice and spacious. The rate was the best I have found in that area for that price. Would stay again.Genuine Hotels.com guest review
"Good option for Great Falls"
Not offense to Great Falls, but I wouldn't put this place on the top of my list to visit with plans to stay in a hotel. Camping, hunting, river fun... that's another story. Since I have to travel there to visit my m-in-law, we had to find something that we could rely on. You can always count on Hilton Gardens. and this one didn't let us down. Clean […] rooms, friendly and courteous staff. Front desk went out of their way to make arrangements for additional family to have adjoining rooms with us when they weren't checking in until the next day. Chef took an order from me at 6am when breakfast wasn't open until 7am. Served me himself in the absence of a server. In his words "I never turn anyone away". And the food was darn good. Hats off to (i think) Trey... Likely he'll still be there if you head that way anytime soon. I'd give this place all 5's if it wasn't in Great Falls. You need a beach or some other type of high end local to get 5's from me. :-) Read moreGenuine Hotels.com guest review
"Hilton Garden Inn - Great Falls, MT."
Staff was very pleasant and accommodating, room was clean and very nice. An excellent choice.Genuine Hotels.com guest review
"Hilton Garden Inn Great Falls, MT"
Overall, we were very pleased but we did not get maid service for whatever reason. The staff in the dining room were really nice and the service and food were very good and reasonableGenuine Hotels.com guest review
"Hilton Garden Great Falls, MT - clean & convenient"
Check in was very quick and the staff very friendly and professional. Our room was comfortable and clean. The only down side was our room faced the parking lot and street and at times it was a bit noisy but overall not bad. There are resturants and shopping within walking distance. The hotel is just off the Interstate and convenient access into Great […] Falls. We had the breakfast buffet and it was good food and the servers were great! We would stay here again. Read moreGenuine Hotels.com guest review
"Home in Great Falls"
I have to say this by far was the best hotel experience I have ever had. I have stayed in hotels across the country and the people in this Hilton not only made me feel welcomed but made me, and my friends feel like family. Everyone from the front desk, shuttle drivers to the bartender and waitress all took great care of us and even knew our first names […] in a short time. If I ever make it back to Great Falls, MT I definately will stay here again. I only with all hotels had the staff this one has assembled. When I use the title home in Great Falls I meant it. I felt very much at home here and I only with I could thank everyone in person once again. Read moreGenuine Hotels.com guest review
"very nice hotel"
This is a very nice hotel in which to stay. We were on our way somewhere else, so it was perfect. We could leave our vehicle while we flew out the next day. When we came back we caught a shuttle and stayed over another night, then made our way back home after a perfect vacation.Genuine Hotels.com guest review
"World Class Experience"
Outstanding value hosted by service oriented staff. World Class Experience.Genuine Hotels.com guest review
Very nice hotel. Beds are a bit hard and it was hard to control temperature (too warm). Service and food was excellent :)Genuine Hotels.com guest review
"Convenient and quiet"
The hotel was clean and comfortable. The staff was friendly and all amenities were available in the hotel. Restaurants and shopping were just out the door. The hotel was close to the Interstate but far enough away to avoid traffic noise. I would definitely stay at this hotel again.Genuine Hotels.com guest review
Counter staff were very friendly and engaging. They seemed to genuinely enjoy people and were not "going through the motions". The hotel is well appointed and very, very clean. I spent two hours reading in the super-comfortable lobby chairs. Beds were excellent and the room was spacious. I have nothing bad to say. We asked for an extra blanket, and […] received it in minutes. Read moreGenuine Expedia guest review
"Hilton rocks for good times"
Room was great and very quiet and very friendly staff. Pool and hot tub were busy but very relaxing Enjoyed a nice breakfast for only a few bucks and well worth it for us. Would have no problem staying at the Hilton again as it is close to highway as well as to shopping and places to eat at.Genuine Expedia guest review
"Good except for...."
We enjoyed our stay with the exception of one detail. We were out on a tour Sunday and didn't return to the hotel until approximately 7 p.m. We were tired and found we were unable to eat at the hotel even though there was a sign in the lobby clearly saying that dinner was available from 5- 9 on Sundays. There was no dinner service and when we asked […] at the front desk about room service the front desk clerk said there was no room service available. I pointed out to her that we would have eaten in the lobby but it looked like the sign which said there was service was wrong, she replied she had never seen the sign! Up to that point the experience had been positive and exceeded our expectations. The 4 things which I feel reflected badly on the hotel were 1. No room service or dining service- even though the dining service hours were very clearly displayed and lead us to believe the service would be available. 2. The clerk made no apologies for the inconvenience to us of not having our expectations met. 3. Perhaps the most obvious flaw was the sign advertising dining hours and not following through! 4. It was not a good reflection on the hotel and it's training to have a staff member dismiss an issue by just just saying she had never seen that sign. As I stated previously, the sign was in a very obvious spot approximately 10 feet from where she stood! This left us with a very negative feeling ! Read moreGenuine Expedia guest review
Good but no breakfastGenuine Hotels.com guest review
What a beautiful hotel! Quiet, comfortable and the staff were very friendly and helpful!! Close to shopping and restaurants - within close walking distance. We would definitely stay there again!Genuine Expedia guest review
Awesome , very clean , friendly staff !!;)) would go back anytime. !!!;))) tank you.Genuine Expedia guest review
Very nice accommodations . Clean and very pleasant staff. Location is convenient and a nice and Quiet area. Would recommend to anyone.Genuine Expedia guest review
"We enjoyed our stay"
Very nice and clean Hotel. Great location. Breakfast was not included, but that was ok. We would stay there again.Genuine Expedia guest review
"Upscale for Great Falls"
This is a very nice property that is fairly new and has been well maintained. Service was courteous and prompt. Breakfast the next morning was excellent and cooked to order.Genuine Expedia guest review
"a great comfortable stay"
a great comfortable stay while traveling on the road. i've stayed a couple times now when passing through great falls. i really appreciate having a comfortable room on road trips and spend a little more for it.Genuine Expedia guest review
"Hilton Great Falls"
This is the second time we stayed there and it was as great as the first time! I will go back.Genuine Expedia guest review
"Pull up your socks Hilton"
I tend to notice the small things but added together they make me think maintenance could be slipping. The pool was closed for some reason was not informed at time of booking, one of the side doors was jamming on the sidewalk and from the look of the cement they have been doing this for awhile, burnt out light bulbs in our room told housekeeping first […] day but still were not changed after 2 more nights stay.The 10.95 breakfast is well overpriced for the quality. Read moreGenuine Expedia guest review
"Excellent All the Way Round!"
It was Great, the Staff was Awesome, Room Excellent, Breakfast was Great! The Front Desk Staff , Server at Breakfast was Super and All Very Helpful with Questions we will be Back!!Genuine Expedia guest review
"Bring your own coffee!!"
For the most part the hotel staff were great. We were however very disappointed when we came back to the hotel at 10:30 P.M. and thought it would be nice to go and have a drink in the lounge and the manager of the lounge told us that the lounge was closed. We couldn't believe a lounge closed already at 10:30 P.M. on a Friday night. Was he having his […] own little private party? I would much rather have disposable cups available for coffee and cold drinks. The coffee was terrible! Other than that we enjoyed our stay. It would have been nicer to have fans in the bathroom to eliminate the steam from the shower and the bathroom smells. Read moreGenuine Expedia guest review
"Easter Weekend Getaway"
Was a very clean hotel. Quiet, even though there were quite a few quests in the hotel. Pool and hot tub not overcrowded. Very tasty breakfast bar, although they could include the cost into the price of the room, as most hotels do these days.Genuine Expedia guest review
This is a great hotel. Close to airport, shopping & restaurants. Beds are fantastic, they have the dials for comfort. Pool is open 24hrs for adults. Staff very friendly. Only fault I found was on check out day Housekeeping was knocking on the door early in the morning.Genuine Expedia guest review
I was given a room close to the pool. All night long there were kids running back and forth screaming. There was a door to the outside not far from my room that when ever someone would open it would loudly squeak.Genuine Expedia guest review
comfortable stay they kept our vehicle for us while we were travelling at no extra costGenuine Expedia guest review
"Very convenient lcation!"
Short but awesome.....will stay there again!Genuine Hotels.com guest review
The comfort of the bed is extremely important and this hotel did not disappoint. We really enjoyed our stay and will book at this hotel again!Genuine Hotels.com guest review
The hotel is tucked in behind the home depot and is very quiet. The breakfast cafe is amazing.Genuine Hotels.com guest review
"excellent value in Great Falls"
clean, bright room with excellent channel selection; fine gymGenuine Expedia guest review
"A nice treat"
It was a great experience to stay in a Hilton at a very competitive price to other hotels that have not been nearly as pleasant. Good pressure in the shower, adjustable comfort on the beds, a nice breakfast, and 24 hour gym and pool. What an awesome place!!Genuine Hotels.com guest review
All was wonderful except the beds. One side especially was very hard & uncomfortable, they are difficult to turn over in. We didn't find out till after we left that they were adjustable after reading others comments. It might be a good thing to make people aware of that & how to make the adjustments. ThanksGenuine Hotels.com guest review
"Good place to stay"
The front staff was amazing!! They were friendly and helpful. The restaurant service was horrible.......would recommend eating else whereGenuine Expedia guest review
"Fantastic hotel but change the make of the beds!"
My only issue with the hotel was the beds. No one in my family liked the bed and as a result, sleep was tough on a 3 night stay.Genuine Expedia guest review
"Loved this hotel"
I was so pleased with my stay here. The entire staff was so friendly and willing to help. They went out of their way for us. The hotel is beautiful and clean and a pleasure to stay at.Genuine Hotels.com guest review
"vERY PLEASED AFTER MIX-UP IN RESERVATION"
The staff went over and above after having a mix-up with our reservation The food in both the restaurant and lounge was fantastic and all the staff were friendly and helpful. The rooms (we were in two different rooms) were clean, spacious and comfortable.Genuine Hotels.com guest review
"We love staying here"
Staff always go the extra mile to make our stay great.Genuine Expedia guest review
"A plesent surprise"
Ot was our forst time at this hotel amd we will be going back tjerw again. Nice fun people. Very helpful and knowledgeable about their city and attractions.Genuine Hotels.com guest review
We were very surprised at how friendly the waitresses were in the restaurant and how great the good was. We decided to eat in the restaurant after driving around for an hour trying to find a place to eat. The food was fresh, well presented and delicious to eat. Thank you so much.Genuine Hotels.com guest review
"Quick Stop Off"
Very comfortable and relaxed atmosphere with all the amenities that one requires. Good restaurants nearby and an added bonus of a shuttle bus into town free of charge....which came in very handy. This was a little godsend as i found the local taxi service to be either overworked or undermanned. The room was great and location of the hotel was only a […] 5 minute ride in the shuttle bus, perfect! Read moreGenuine Hotels.com guest review
"A pleasant overnight stay"
An overnight stop in a pleasant town. Hotel was modern and clean. Staff were very welcoming. Would stay here againGenuine Expedia guest review
Very satisfied with my stay at this brand new hotel. Probably the nicest hotel in Great Falls, MT.Genuine Hotels.com guest review
"Nice Hotel Slipping"
Have stayed in this hotel since new I see maintenance is not being maintained mens room in meeting room area needs a workover doors do not open and close properly. The firmness adjustment on one of the beds did not work. The complimentary coffee and tea were always empty. These small things add up to finding alternate accomodations where attention to […] detail is looked after. Front desk staff seems to have oh well syndrome. Read moreGenuine Expedia guest review
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