"A disappointing return trip"
We stayed here once before and it was fine. This time everything was a bit more dirty. Including the staff's appearance. Virtually all of them needed their uniforms washed. Just didn't leave you with a feeling of cleanliness.Genuine Hotels.com guest review
"Yes it's really a great place to stay!"
It was really great and definitely will Stay here again. Very clean and priced will.Genuine Hotels.com guest review
"Please help, hotels.com!"
I'm incredibly dissatisfied with my experience with LaQuinta Inn, but not because of the front line staff or the condition of the hotel. My dissatisfaction comes in the fact that the hotel was hit by lightning in a freak thunderstorm in the middle of the night, which obviously woke me up. The fire alarm sounded shortly after, and because the electric […] shock short circuited the alarm system, it continued to sound until about 3 am. The front desk staff were working furiously to fix the situation, which I sincerely appreciated, but it didn't abate the fact that I received no sleep that night, and needed to drive 10 hours the next morning. When I contacted the hotel regarding the situation, they informed me that there was nothing they could do by way of a rebate, given that I had pre-booked through hotels.com. So, I have no recourse. While I recognize that this was an act of nature, I assumed that the hotel has insurance to cover losses, and further assumed that they would be willing to consider guest experience as a loss and reimburse our stay. Apparently, they aren't able to or willing to do so. It's incredibly frustrating to be in this situation. Hotel.com travelers BEWARE. Read moreGenuine Hotels.com guest review
Needs upgradeGenuine Hotels.com guest review
Really nice hotel. Real clean and updated. Only con is the breakfast attendant hovers over you at all times while you are in kitchen area!Genuine Hotels.com guest review
Room not ready. Uncomfortable bed. Not offered any explanation or apology for a room I'm paying for that I had to wait to useGenuine Expedia guest review
"expected service not there"
Not much. Our rooms were not available at check in time. when rooms were made available we only had 1 hand towel and no bath towels, There were no amenities available in room such as shampoo etc. We were told we could purchase them at the desk. I never heard of that. Our room keys had to be re programmed every day. Every day upon returning from a day […] of sightseeing we once again had no towels in the room. We were told by the cleaning staff that didn't have enough towels so we would have until another load washed and dried. The cleaning staff was always courteous and friendly. Front desk staff could use some training. It is my opinion that the problems lie with the management of the property. Read moreGenuine Hotels.com guest review
Clean, friendly reasonable. Very close to the battlefield. Only complaint was the heavy chlorine in the pool was a overwhelming.Genuine Hotels.com guest review
Did not know it was a pet friendly hotel-had I known, would not have chosen it. There are no pet-free rooms, so I was a little hesitant about allergies, but we had no problemsGenuine Expedia guest review
"Quite a Nice Hotel"
Very convenient location, straight off the interstate. Clean, modern room, at a fair price, strong air con, comfortable bed, good wifi, quiet. Give the breakfast a pass, it was rubbish.Genuine Expedia guest review
"La Quinta Vicksburg"
Very nice. Clean and pet friendly place. Outstanding service.Genuine Hotels.com guest review
"Good clean comfortable hotel."
Staff was very friendly. Room was clean, quiet and comfortable.Genuine Expedia guest review
"Where did the high rating come from?"
I will never stay at a La Quinta again, especially not this one. We pulled into Vicksburg late at night, and had no problem checking in. We got to the room, and it looked like the sheets had not been changed since the last visitor, or the bed was very poorly made. High Speed WiFi was slow as molasses. The next morning we took a trip to Natchez for the […] day, and when we returned we found our room had not been cleaned at all. I called the front desk and was told the cleaning staff had gone home for the day. No CLEAN rooms available. Had to go get clean towels myself. The first morning we had no orange juice, but the second morning we did. I selected this Hotel from the guest rating from Hotels.com, and that was a mistake. I do not know if I will trust these ratings again, ever. The folks that think this is a nice hotel.....they must be used to staying in a $29 budget motel. If you stay here, you better not have allergies to pet dander. My guess is the folks that want to travel with their animals must think this place is great. Lots of dogs in this place. Never again will I stay in, or recommend, this place. Read moreGenuine Hotels.com guest review
Overall, positive experience. Comfy and clean room located conveniently to restaurants and attractions.Genuine Expedia guest review
This hotel was very clean, the staff was very friendly, and the breakfast was good. Would definitely stay there againGenuine Expedia guest review
Overall an enjoyable stay. Comfy room, friendly staff. The third morning the breakfast was terrible. I don't expect restaurant quality food at a hotel, but this was BAD. The coffee was weak, the eggs and sausage were cold, the juice machine was empty and nearly every table was dirty. I had tried it on the two previous days and it was OK.Genuine Hotels.com guest review
Comfortable place in a good location. Staff are very friendly and helpful. May have to go out of the way for a decent restaurant.Genuine Hotels.com guest review
"Unprofessional discourteous and filthy bathrooms."
On checking in the front desk clerk announced my room to lobby full of loitering construction workers. The bath tub had hair in it and the toilets were unclean. Loud noises till early hours in the morning. I left in the night to drive home, after the front desk said they could do nothing about the noise. Upon feed back, the manager was rude and discourteous, […] and completely unprofessional. Skip this place it is awful, unsafe, noisy and unclean. Read moreGenuine Expedia guest review
"Nice place to stay in Vicksburg."
We just slept there; we did not experience any of the extras.Genuine Expedia guest review
The room was lit up like the noon hour, all hours of the night. The drapes to block out the light DO NOT close. They are not made to close. The light for the parking lot outside out window were TERRIBLE. The front desk were great, however, the cleaning people were terrible. Beds that didn't look like they had been made, they wouldn't give us any more […] shampoo or soap, and when we asked for more the front desk tried to give us 1/2 EMPTY bottles??? Are they reusing them for the next patron??? If so that is gross. Breakfast was ok, but just ok. Won't be staying theatre or at any other Of that chain again. I will learn from this lesson!!! Read moreGenuine Hotels.com guest review
"Great accomodation at a reasonable price."
This was one of the cleanest hotels we've ever seen. The staff does a great job. The bed (King with a pillow top) was first class. The hotel is in great shape and well maintained. You can't beat it for the price.Genuine Expedia guest review
"Great place to stay while @ historical Vicksburg!"
Close to downtown! Close to battlefield! Close to Cracker Barrel! And.....close to Tanger Outlet Mall! Clean, neat and extra helpful and friendly staff. Will definitely stay again!Genuine Expedia guest review
"The perfect freeway hotel"
It's on the freeway, it's clean, comfortable and won't empty your wallet. What's not to like.Genuine Hotels.com guest review
We loved the beds as they were very comfortable and we all got a great nights sleep. The room was clean and most appreciated. Do not go for the "free" breakfast because it does not exist unless you get up at 6 AM. My family tried to eat at 8 and there was no food left expect whole milk and sugary cereal. Apparently, the hotel did not connect the dots […] that being sold out would equate to a large demand for breakfast in the morning. Better planning on their part would mean more satisfied customers and higher reviews. Read moreGenuine Hotels.com guest review
"Noise thru the walls"
Room was noisy. Heard a loud tv all night long from another room.Genuine Hotels.com guest review
Good hotel, I enjoyed my stayGenuine Hotels.com guest review
"First time stay"
Very nice for a first stay but not worth what I paid for a one nite. Clean friendless and great breakfast..Genuine Expedia guest review
"The best and very inexpensive"
Everything was great from check in to check out and the staff was absolutely wonderful ... we will definitely stay there every time we visit Vicksburg.Genuine Hotels.com guest review
I really enjoyed my stay .I live in Ruston La. and I took my mother and her 2 sisters ages 70,75,&80.They loved the stay and wants to come back again.The breakfast was wonderful.Genuine Hotels.com guest review
"Business Trip Last Minute Stay"
I am very particular in the hotels that I stay in. I always bring my own sheets, but in this hotel I did not need them. This hotel was exceptionally well kept. I would recommend all to stay here...The room was just like home.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
"Close to the military park"
I liked the location close to the military park and ease of entry. Hotel was very quiet. What bugs me about all hotel rooms like these is the miniscule garbage cans in the rooms. Why? Get larger cans, please. Staff was very pleasant.Genuine Hotels.com guest review
Representatives at the reception counter DEFINITELY did not convey a positive customer service attitude.Genuine Hotels.com guest review
"Better than expected"
I chose this hotel since it seemed to be the only pet friendly hotel in Vicksburg. My previous experiences at LaQuinta locations across the country haven't been horrible so I booked a room here. VERY clean. I was very happy with the room since it was comfortable and clean. Staff seemed nice, I didn't have much need to interact. Overall, much better […] than expected and glad I stayed here Read moreGenuine Expedia guest review
This is the first time traveling with our dog. This hotel was so wonderful and our stay was very pleasant. Nice to have breakfast so we don't have to stop again. Daughter said the walls were thin as she could hear everything the gentleman said in the next room.Genuine Expedia guest review
CONS: Cable TV - did not have FoxNews or CNN (they said "they are working on it"); did not make the bed on Christmas (apparently it was supposed to be a "gift" to the employees who had to work on Christmas); locked us out of our room on the third day (de-activated our key) even though we had already paid for 3 nights; elevator shook and was noisy PROS: […] nice breakfast (lots of choices including fresh fruit, cereal, waffles); staff very pleasant (especially the "breakfast lady"); clean, non-smoking; close to highway, shopping, restaurants, tourist attractions and churches Read moreGenuine Expedia guest review
Amazing from check in to check out. Staff is exceptional.Genuine Hotels.com guest review
"Travel for fun"
Very nice hotel. Location was excellent! Only draw back were the thin walls! Way do they build a nice hotel only to have paper thin walls?Genuine Hotels.com guest review
"very dog friendly"
our pet was very comfortable staying at this hotel staff made our pet very welcomeGenuine Expedia guest review
Could not have been better. Great employees clean room very nice ThanksGenuine Hotels.com guest review
"Great room, good value, poor service"
The room was clean and updated and quite comfortable. The morning staff was very pleasant and professional; unfortunately, the evening front desk staff member was surly and not very professional. Good location, very nice rooms especially for the money, but the weekend evening front desk staff needs some customer service trainingGenuine Hotels.com guest review
Obviously a new hotel, because the room was in excellent shape. Very clean and nice. Location was pretty good, but outside of downtown if you are looking for that. Breakfast was better than most.Genuine Hotels.com guest review
One of the best hotels that we have had the pleasure of staying in. They made us all feel very welcome, especially the dogs. Could not have asked for anything more. Will definitely stay again if the opportunity arises.Genuine Hotels.com guest review
"Wonderful getaway weekend"
Clean, comfortable room. Curteous, informative staff. Great breakfast (complimentary).Genuine Expedia guest review
"close to tourist sites."
older, but clean & close to tourist sites.Genuine Hotels.com guest review
This is a very nice property, in a great location convenient to the Military Park and downtown Vicksburg. We picked it based on very high recommendations from Trip Advisor, and weren't disappointed. Our room was quiet, comfortable, and clean, the staff was friendly, and breakfast was tasty. We don't have pets anymore, and this is a pet-friendly hotel, […] but there was no evidence a pet had ever been in our room. A pleasing stay, priced right, and you won't go wrong by choosing it! Read moreGenuine Expedia guest review
I would stay there againGenuine Hotels.com guest review
"To see the Vicksburg battle ground"
The rooms were clean. The staff was friendly. The breakfast was good even though the lines were long. Good choice to get ready for a long, hot day at the battleground.Genuine Expedia guest review
Clean rooms, safe area, very easy to get to from I-20, updated hotel. Good stay for someone with children.Genuine Hotels.com guest review
"Will Stay Again"
We really enjoyed our stay. The hotel was very fresh and clean. For a place that allows dogs, there were no smells at all. The staff was very friendly and accommodating. We would highly recommend this hotel. Also, great access to Clay St.Genuine Hotels.com guest review
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