Holiday Inn Express Hotel & Suites Lakeland North - I-4 - Lakeland

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Genuine Hotels.com guest review

Nice and clean, polite staff, comfortable bed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It is what you would expect from a Holiday Inn Express, very basic but clean. It is ok for a night or two. Free wifi, parking and breakfast. Just a shame that breakfast it is really bad.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Love HIXpress anywhere! I did have a roach craw out from behind a picture hanging on the wall??

Genuine Expedia guest review

Good guest service. Lady at front desk was friendly and helpful. Breakfast was ok, pretty basic, nothing special - pancake maker broken (and from what other guests said it has not worked for quite a while). Room was clean and spacious. Loud AC unit in room.

Genuine Hotels.com guest review

I booked a suite. There was no suite at all. Same room space with a terrible sofa bed, that whats it.

Genuine Expedia guest review

We had to make a last minute trip to a funeral - stressful but hotel made it painless - location was good breakfast very good

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great hotel and service. Very up to date and clean.

Genuine Hotels.com guest review

We had a pleasant stay. But i don't recommend a swimming pool under terrace. You couldn't hear yourself when you spoke, because of the echoes. Breakfast was good but their wasn't any pancakes or waffles, machine was broken or at least that was what we were told. I would recommend this hotel to anyone.

Genuine Hotels.com guest review

The room was design was very inconvenient. There was a large cabinet in the room with nothing on it. The microwave and refrigerator were hidden away inside the TV cabinet, making it difficult to use. It would make more sense if they were on the cabinet. The coffeemaker was inside the bathroom and there was one very small sink in the bathroom. The bed […] was very uncomfortable, lumpy and hard. Hotel was not very convenient to anything and the parking for large vehicles or trucks with trailers was non existent. They requested you park in the grass next to the parking lot. Will not stay there again. Read more

Genuine Hotels.com guest review

no washcloth,bath tub,shower that would not keep the water from wetting the whole bathroom floor i had to go to the front desk for washcloth too take a bath

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were upgraded to a suite because our room was not ready. The shower curtain smelled moldy and it was replaced. There was only one bar of soap and they gave us more. Other than that, there were no problems.

Genuine Expedia guest review

my room was not clean. my room was not updated and quality of flooring, etc, was not good. the breakfast room was not clean. the breakfast choices were limited and not of good quality.

Genuine Expedia guest review

Nice stay...everything we needed, nice swim, breakfast and close by and for some unexplained reason less expensive than I originally paid.

Genuine Hotels.com guest review

Hotel was perfectly fine - clean, queit, usual hotel free breakfast. Pool was very small and undercover, but outdoors. And don't believe the description that it is "near" Legoland. It is 40 minutes away! Sure it's closer than say Tampa, but it is not "near" much of anything. I had no time to map it but wished I had as I listened to lots of complaining […] by kids in the backseat. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our family stayed at this hotel during a recent visit to Legoland. Although it is a 30 minute drive to Legoland from this hotel, it was one of the few available in the area during our visit. I regularly stay at Holiday Inn Express hotels for business and this hotel was superior to all of the previous hotels which I've visited. Overall, we had an excellent […] stay at this hotel regardless of the distance to the park. Read more

Genuine Expedia guest review

The room was clean, with two pillow options, which was nice. However, it was cramped with two queen beds (no kings available when we booked). There was one straight-back chair--no comfy relaxing chair. The sink in our bathroom was so tiny, it was almost unusable. There were many team competitions the weekend we stayed, so we dealt with teenagers running […] in the halls and being awakened at 3 a.m. with a lot of noise. I thought the rate was high considering the quality. Read more

Genuine Expedia guest review

We stayed here in mid-December 2011. There was construction going on, but we were not disturbed by it. Overall we enjoyed our stay. We had adjoining rooms, one which was handicap accessible for a handicapped family member. The accessible room was quite spacious. The only issue we had was with the fold-down seat in the bathtub. If you didn't latch it […] perfectly it would come unhooked and unexpectedly fall down. It is a nice amenity, but needs to have a better way of securing it when not in use. The regular room was average sized. It was clean and dust-free. Both rooms had free wi-fi, microwave, refrigerator, widescreen LCD TV with remote, cable television, desk, lamps, a/c unit, sitting chair, iron, ironing board, coffee maker with coffee, alarm clock/radio, and telephone. The wi-fi crashed on us once, but was very easy to log onto, and the speed was more than adequate. The air unit has a powerful blower on it, which I could see some people complaining about if you are not used to that type of unit. To keep it from being too loud, you need to make sure that you set it to the "low" fan speed. However, there is no option that makes it run continuously. The TV does not have smart sound and the commercials can be very loud at times. Keep that remote handy! Breakfast was included in the price of our stay. The breakfast area was clean, well maintained, and well stocked. Contrary to a previous reviewer, there were several "healthy" options to choose from: plain Quaker oatmeal with the option of raisins and cranberries you could add, fresh (not canned) mixed fruit and whole fruit (red delicious apples and local Florida oranges), Yoplait yogurt in several flavors, whole wheat bread for toasting, bagels, and skim milk. There is also eggs, sausage, make your own waffles, several varieties of kids cereals, juices, and hot chocolate. I agree with other reviewers that the coffee was not that good. However, there is a Starbucks just down the street, if you like that brand. The p Read more

Genuine Hotels.com guest review

First night I returned to find long hairs on my pillow. Then I got one less towel set each night until the final night I had one towel. Then at checkout, no luggage carts available. It's not my fault other guests took them into their room. It's the staffs responsibility to maintain all services for ALL guests.

Genuine Hotels.com guest review

Felt like they must have been 10 count thread. Reminded me of a potato sack. Did not sleep well at all.

Genuine Hotels.com guest review

Needed a pleasant place while visiting family. Very convenient, very clean, very friendly. Best smoke-free hotel ever!!!

Genuine Hotels.com guest review

The staff working at the hotel were courtesy, nice, helpful , and had great personalties. Aircondition in the room didn't seem to be working to well, but tolerable.

Genuine Hotels.com guest review

the hotel was in a nice place. the beds where hard as rocks. the pool had lights hanging loose in it and the shower head was broke. it took 24 hours before it was fixed

Genuine Hotels.com guest review

The one big issue - filthy carpets. I travel often, but my wife doesn't. The room made a poor first impression due to the dirty carpets, which made us, my wife particularly, uncomfortable. The hotel has a nice foyer, decent breakfast and is close to Cracker Barrel, but fairly distant from the Mall and local Universities, including Southeastern University, […] the reason for our visit. The other detail that was strange, was the cookies...it's silly, but you had to ask the clerk for their cookies. I wouldn't do that. If the carpets were clean, I would have probably given this specific hotel an "A" for the price. However, if I was alone, I'd probably stay there again. It was "good enough". If I had my family, I'd pay the extra money for Hampton Inn or Holiday Inn Express. Read more

Genuine Hotels.com guest review

This place is very new (so new it didn't show up on my GPS) and nice. Pool is good. Breakfast is good. Service is acceptable. The only problem I had was that there was no restaurant or room service on-site, but there's several restaurants within walking distance. The parking lot was a bit tight. But overall, this was one of my favorite and most comfortable […] hotels ever. Read more

Genuine Hotels.com guest review

This is the second time I have been in this hotel with my family. I liked the friendlyness of the employees and cleanness of the hotel. The breakfast was great too, specialy for big families. Great service.

Genuine Expedia guest review

We had to change rooms after the first day. our first room had a irritating clanging sound in the AC unit off and on all night. That morning, the fridge had stopped working that night, we lost the fresh fruit and juices that were in there. The new room was a handicapped room, but the latched sit down seat (in the bathtub) was coming off the wall (loose […] screws). Staff was helpful, but the cleaning staff didn't speak any english so it was hard to ask for anything. Also, the free Wifi went out Saturday morning and didn't come back on...we checked out Tuesday morning. (they said lightening killed it, but couldn't get anyone to fix it). The beds were rather stiff. My back and neck are killing me. Read more

Genuine Hotels.com guest review

We loved the warm, friendly atmosphere, great service and the fabulous breakfast each morning. We were in the area visiting our children who did not have room for us to stay in their apartment as theywere getting ready to move. This hotel was very convenient to them and afforded us a very comfortable stay. We enjoyed our stay so much that we stayed […] an extra night. When traveling next time where ever we go, we will look for a Country Inn & Suites just because of our experience with this one. This hotel gets an A+ from us. Read more

Genuine Expedia guest review

Staff members were courteous and professional. Hotel property was very clean and inviting. Continental breakfast was expansive and replenished as needed.

Genuine Hotels.com guest review

First hotel I've stayed at that when you call the desk for towels or other things they tell you to come down and get them. Pet policy is very unclear after reading on the website that I can bring my dog and driving 20hrs from NY Im told that they dont accept pets. I ended up having to hunt for a kennel and spending more money than i planned. strong […] urine odor by the first floor elevator, and cigarette smell on the third floor that lingered for about four days. The staff was very polite, friendly and always available. the building is gorgeous inside and out but I would not recommend this place. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We would definitely stay again....wonderful staff. Breakfast was great!

Genuine Expedia guest review

Services were fine, breakfast was nice. Lots of kids around for sports tournaments, but they caused no troubles.

Genuine Expedia guest review

Staff was very accomodating, hotel itself was better than I'd expected. As a business travler the high speed internet was great and the rooms were very spacious.

Genuine Hotels.com guest review

If you are a business traveler and need use of your wireless laptop or a business center if you do not travel with a laptop, do not stay here. The wireless in my room would kick me off and I would lose info I was working on, so it cost me. When I expressed this concern to the front desk, they gave me an ethernet cable and told me that should solve it. […] When I called down to let them know the same thing was happening with the ethernet cable as the problem with my wireless, they just told me to come use the business center computers. Of course the business center computers did the same thing because they need to update their internet. The computers in the business center also did not allow me to work and print any of my files from my thumb drive. And on top of that they put a sign on the printer that said "temporarily out of order" on the last day I was there. I had actually gotten a colleague to put the files on my thumb drive so I could print them at my hotel. I couldn't even do that. It was a big inconvenient business trip. My room was also very dusty and the lamp at the desk where I would work would not turn on. When I called the front desk about the dust and the non-working lamp, she asked me if I wanted to change rooms. The problem was I was already unpacked and this was too much trouble. So I told her I would dust the room myself if she would just bring me a replacement lamp from another room. The breakfast was also not fresh and not a good selection. A lot of packaged eggs, sausage, bacon and it all tasted plastic. They also ran out of stuff because there were 2 baseball teams staying there and the morning breakfast person could not keep up the utensils, breads, fruits, danishes, and the plastic stuff for all of the other guest who wanted that stuff. Other guest were complaining about the food as well. For families not needing internet, not minding dusty furniture, and not selective about a fresh breakfast and service for the breakfast, this place would probabl Read more

Genuine Hotels.com guest review

Front desk staff was friendly, room was large, clean, and comfortable, soap and shampoo provided by hotel were nice... A great stay. A Starbucks maybe two tenths of a mile down the road, right off the freeway... good value. Would stay again if visiting Lakeland and would highly reccomend.

Genuine Hotels.com guest review

Good value, clean, nice staff, don't be late for breakfast, they take the food away propmptly at the scheduled shutdown time

Genuine Expedia guest review

We had a wonderful stay and the breakfast was diverse and plentiful. We only wished the cookies that were given at the front desk weren't so processed. The front desk was very helpful in recommending local restaurants. We will definitely keep this hotel company in our mind for our next visit.

Genuine Hotels.com guest review

Walls are thin. Reported slow toilet upon check in, nothing was done. Nice hotel but, but service is lacking.

Genuine Hotels.com guest review

This was an excellent hotel and way better than I expected. The rooms were comfortable and staff was friendly. The continental breakfast was very good and there were many items to choose from. I would definately recommend this hotel to anyone staying in the area.

Genuine Hotels.com guest review

The Hotel was very very clean pleasantly surprise from other hotels that I have stayled in. The staffs are pleasant the complementary breakfast was good. I would recommend this hotel to anyone

Genuine Expedia guest review

We were in Lakeland for a week long biking vacation. We had stayed in Country Inns and Suites in other states and knew the format worked well for us. This Country Inn was very clean and fresh and the staff was always friendly and helpful. The manager noticed our bikes on our rental car and suggested we keep them in the laundry room every night, which […] we did. Breakfast was hearty and had a wide variety of foods and beverages to pick from. The breakfast attendant was always there to keep refilling the various food stations. For evening meals, we ate at the Applebees across the street 5 of the 7 nights and found this particular Applebees to be very good, though that is not always the case. I highly recommend the Lakeland Country Inns and Suites. Read more

Genuine Expedia guest review

Hotel has a location right off Route 4 so it's easy on and off. Room was clean. Breakfast was fine. I would stay again if I"m in the area.

Genuine Expedia guest review

This is the first time and husband and I have ever stayed at a Country Inn and Suites. It was a wonderful experience. The room and hotel were immaculate and the personnel was very kind and considerate. We used the pool and the exercise room. Both very enjoyable. The complimentary breakfast was delicious and included, waffles, sausage, coffee, juices, […] muffins, fruit, etc. The dining area as comfortable and clean. We are looking forward to our next vacation and staying at another Country Inn and Suites. Read more

Genuine Expedia guest review