"Disappointed - Not as good as before"
We've stayed at this hotel a couple of times in the past and really liked it, but this time we were not as impressed. The room smelled like bad body odor, the tile in the bathroom was chipped and dirty (no biggie, but not appealing to the eye), breakfast was mediocre - left hungry - too many grain options, not enough fruit, no meat. Also had to wait […] for front desk staff - not as atentive as usual. I'm not sure we'll stay again. We'll try some other places. Read moreGenuine Hotels.com guest review
Brand new facility with clean, spacious and comfortable rooms. Personable staff and an above average Buffett breakfast. Would definitely stay here again.Genuine Hotels.com guest review
"Very Nice Hotel"
The hotel itself was very nice--clean, comfortable rooms with a very good breakfast. We didn't use any of the amenities, but it was nice that there was both a pool and a workout facility. Our only negative was that the driveway into the hotel was not maintained. Several guests complained that they got stuck in the snow that was piled up over a foot […] deep. The clerk told us that the city would not claim responsibility, and neither would their contracted company. Something needed to be done immediately to fix the situation, but from Friday night to Sunday afternoon, nothing had been done--and the conditions only got worse. Read moreGenuine Hotels.com guest review
The hotel was beautifully decorated and the free breakfast was very good. The room was spacious ( except the bathroom was a little small), very clean and comfortable.Genuine Hotels.com guest review
"Great place for the money."
This Hotel is one of the best if not the best I have ever stayed in. Will for sure stay there again when i am in that area.Genuine Hotels.com guest review
"Great value for quality"
The rooms were very spacious, clean, and nicely decorated/styled. Yes the bathroom is a bit small but I'd take additional living space over bathroom space any day. We used the pull out sofa bed and even that was comfortable enough. Pool was very warm and clean - wish it had a hot tub. Breakfast had a lot of options and didn't run out of hot food before […] end time like other hotels. Staff was very welcoming and provided a tour upon check in. My kids did not want to leave and want to come back again. Read moreGenuine Hotels.com guest review
Decent breakfast, ordered food and had to take it back. At least they refunded me my money. Fast service checking in and out!Genuine Hotels.com guest review
"Great Staff and hotel"
We had a wonderful experience and have to say this was one of the nicest places we have stayed in for some time. Pleasant decor and most importantly a very outgoing and helpful staff. Rooms are well laid out with a nice work area, lounge area; the toilet/shower area, however, is a bit tight if you are going to close the door. This aside, I would definitely […] stay here next time we are in Grand Rapids. Read moreGenuine Hotels.com guest review
Friendly staff. Clean nicely decorated room. A relaxing overnight. Good breakfast.Genuine Hotels.com guest review
"If clean and quiet are your top two priorities"
This Hyatt Grand Rapids South has been the quietest and cleanest hotel I have visited. It suited our purpose perfectly. Not too far out of the way, just enough to ensure tranquility; Starbucks close enough and a hospital nearby as well. The staff could not have been nicer or more professional. Did not get a chance to enjoy breakfast so can't speak to […] that. I will definitely recommend and plan to return. Read moreGenuine Hotels.com guest review
Friendly staff. Clean. Good location.Genuine Hotels.com guest review
The hotel is very clean. Staff is super nice. Not too far from downtown Grand Rapids.Genuine Hotels.com guest review
"GREAT for a reasonable price!"
It is very mice for a three-star hotel, yet affordable. The only complaint we had was the shower/shower head. Tbe hotel reminds me of a smaller version of some of the upper-scale hotels in Chicago.Genuine Hotels.com guest review
We were very excited to let our 2 little boys swim, but the indoor pool and the pool room were freezing. It was December, so we were looking for a nice warm pool/hot tub. Also, there were no large towels in there, only small hand towels and there is no hot tub. This was disappointing for sure! Room was beautiful, breakfast was great. If you don't care […] about the pool, this is a great place to stay. Read moreGenuine Hotels.com guest review
Travel to Grand Rapids quite a bit for business. This is the best hotel I'm the area for the price. Service is some of the best I've had in any hotel. My wife and little girl traveled with me so she was in the room for quite a bit of the time and they treated them very well. This will definitely be my hotel everytime I go to Grand Rapids.Genuine Hotels.com guest review
"Great for a quick stay"
Great for a quick stay on south side of Grand Rapids. Less than 2 miles from plenty of shopping, restaurants, etc. Pool area is great for a quick dip, but not very large. Free breakfast is a perk, but options were fairly limited compared to other hotels that offer this. Room was very large and had plenty of room for our family of 4. Staff was extremely […] friendly Read moreGenuine Hotels.com guest review
Great location and facility. Breakfast falls short on weekends. No cooks or eggs available. No mention of this in hotel website listing.Genuine Hotels.com guest review
Very pleasant and room was very nice. I did a late check in and everything went fineGenuine Expedia guest review
"Conveniently located near casino, some shopping"
Staff was courteous. Allowed early check in for our convenience.Genuine Expedia guest review
"Recent stay at the Hyatt"
Hyatt Place Grand Rapids is my favorite place to stay when in the area. The rooms are clean & comfortable. The customer service is wonderful. The lobby and breakfast areas are beautiful, comfortable and the food is great! The Hyatt is in a safe, quiet area and I feel comfortable staying even if I am traveling by myself.Genuine Hotels.com guest review
"Nice hotel close to highway"
It's a beautiful hotel...the service was great...the room was clean and comfortable...nice variety at breakfastGenuine Expedia guest review
Ran out if food on breakfast but overall good experienceGenuine Hotels.com guest review
Great stay.Genuine Hotels.com guest review
Fairly new hotel a little off the beaten path but suburb is building out and around it. Easy on and off expressway within a 10 minute drive of many restaurants and close to nearby attractions. Breakfast buffet was great with maybe the only exception if the little silver dollar pancakes that has a tendency to get dry and hard if left in the pan on the […] warmer. May have to place them in covered pan to keep moist. Quiet through out hotel. Used lobby computers. All in all a 4.9 out of 5. Read moreGenuine Hotels.com guest review
I was OKGenuine Hotels.com guest review
"confortable and quiet"
Our king size bed was very comfortable to sleep in and I didn't want to get out of it in the morning.Genuine Expedia guest review
Very goodGenuine Hotels.com guest review
shower door design was very modern, with an adjustable "wing" style for splatter to be deflected into the shower. Problem for me was I like a fully enclosed shower to maintain the heat. Seems like I was only warm if standing in the water flow from the showerhead....but it is a personal preference....both of us agreed on this, yet it is very appealing […] to the eye. Read moreGenuine Expedia guest review
"Nice hotel, close to GR, great price!"
Nice hotel. It is close to the freeway, restaurants are close by and shopping is also close. Downtown Grand Rapids is close by, easy access. Pool is nice, breakfast in the morning is a nice plus. 30 minutes from Saugatuck Beach (great hidden gem). Would definitely stay here again. Nice hotel, clean, newer condition. Staff is very friendly.Genuine Expedia guest review
"Good place to stay near Grand Rapids"
We stayed there because we were visiting family and going to ArtPrize in Grand Rapids. We needed a reasonably priced room that would accommodate 3 people and, although it wasn't close to the event venues, it was convenient enough for our needs.Genuine Expedia guest review
Love the Hyatt Places and this one was no different. Superb service with genuine staff. Hands down great.Genuine Hotels.com guest review
"good option in GRR"
I had no issues. Check in was smooth, rooms were on par with other Hyatt Place venues, staff was friendly. Would stay here again.Genuine Hotels.com guest review
"Excellent stay. Extra clean. Brand new."
Staff was extra nice. Extremely friendly. Clean clean. CleanGenuine Expedia guest review
I enjoyed our stay. Breakfast was fabulous. I slept well in a comfy bed. I was disappointed that the room was unclean for our second night, she had made the bed and that was it. no clean cups, no additional coffee, no shampoo, just look as if she made the bed and left.Genuine Hotels.com guest review
"The Management plays games with availability"
Hotels.com is AWESOME! I have a company discount with this hotel and the parking lot was empty. When I tried to reserve a room they said SURE we have rooms. I gave them my code and evidently they didn't want to give a room at that rate. She said I am sorry we are full. I was not happy so I went to the parking lot which was EMPTY and pulled up Hotels.com […] on my phone. I was able to make a reservation in the FULL hotel in less than one minute. I walked back in and amazingly there was a room and I didn't have to leave. Thanks Hotels.com........ Read moreGenuine Hotels.com guest review
One of the more unique layouts I have stayed in while traveling on business. Very contemporary and upscale feeling, while not very expensive.Genuine Expedia guest review
"Great hotel, Great staff!"
Place seemed at first out of the way, but after exploring a bit everything you needed was very close by. Target, Meijers, McDs, Bigbys and other take outs close by. Downtown less than 15 min away and Sagatuck less than 30 mins. Staff freindly and helpful.place clean and Pet friendly.Genuine Expedia guest review
For a business overnight it was perfect.Genuine Hotels.com guest review
"Hyatt Wyoming Mich,"
Everything was most excellent. The room was very clean. Room was one of the nicest we have been in my son was very impresses also(34 yes old). The only problem was it was a bit tight getting in & out of the bathroom, the door was too close to the toilet. A very enjoyable stay.Genuine Expedia guest review
Room was clean, staff was first rate, breakfast was delicious and filling. The hotel was near everything we came to see and do.Genuine Hotels.com guest review
"Nice way to to end our vacation!"
My wife, 2 young kids and I choose to stop in Grand Rapids coming down from Northern Michigan. The Hyatt was a great place to stay. Friendly staff, easy to get in/out of GR, restaurants nearby and the 24/7 cafe & bar in the hotel made a nightcap and treat easy. We especially like the room design, with partial divider and lounge area. I've enjoyed other […] Hyatt Place locations for business, but it worked really well for family too. We put the kids to bed, and were able to stretch out and read well after their 7:45 pm bedtimes. Try that in a standard room! Staff was very helpful. Read moreGenuine Expedia guest review
Great hotel. Stayed for four nights with no problems.Genuine Hotels.com guest review
"Would highly recommend!"
Perfect! Loved the hotel. Perfect for our entire family (5 adults & 1 yr old). Looked just like the pictures. The staff was really, really nice and welcoming. The breakfast was the best I have ever seen as a complementary breakfast at a hotel and they even accommodated the dietary needs of various family members (vegetarian, gluten-free, lactose fr […] ee). Read moreGenuine Hotels.com guest review
"Nice Hotel with easy access to and from HWY"
Stay over night, as I was travelling through Michigan. First time staying at the Hyatt was excellent and will be staying there in the future. Good value for your money.Genuine Expedia guest review
"Almost a 5 star hotel at a 3 star priced hotel."
Great rates on this fairly new hotel which was very clean, well maintained, and gives you a good night's rest. Good location, great freindly staff, and an awesome pool & breakfast. It was the perfect place to stay in Grand Rapids, MI. I highly recomend it!Genuine Hotels.com guest review
We stayed in a number of places during our week's vacation, and this was by far the best place.Genuine Expedia guest review
"Close to Grand Valley State University"
Stayed there for a visit to GVSU. Other hotels around the University are not as nice. Had a king room and it was nice size and comfortable. The only draw back was the size of the bathroom. You had to step around the toliet to close the door. Other than that, room was fine. Staff was very friendly and helpful.Genuine Expedia guest review
"Very nice hotel. Location a bit remote."
Hotel condition was very good. Location a bit far from Grand Rapids but for us this was fine.Genuine Expedia guest review
Our room was huge -- two queen beds, plus a separate sitting area with a couch and bar. Everything was new and clean. The staff was helpful and friendly. Breakfast was fine, but a bit crowded. It's a bit far from Grand Rapids proper, but still convenient to freeways.Genuine Hotels.com guest review
Friendly staff, clean rooms, very good breakfast. We had a wonderful stay at the Hyatt Place.Genuine Hotels.com guest review
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