"Close to Grand Valley State University"
Stayed there for a visit to GVSU. Other hotels around the University are not as nice. Had a king room and it was nice size and comfortable. The only draw back was the size of the bathroom. You had to step around the toliet to close the door. Other than that, room was fine. Staff was very friendly and helpful.Genuine Expedia guest review
"Very nice hotel. Location a bit remote."
Hotel condition was very good. Location a bit far from Grand Rapids but for us this was fine.Genuine Expedia guest review
Our room was huge -- two queen beds, plus a separate sitting area with a couch and bar. Everything was new and clean. The staff was helpful and friendly. Breakfast was fine, but a bit crowded. It's a bit far from Grand Rapids proper, but still convenient to freeways.Genuine Hotels.com guest review
Friendly staff, clean rooms, very good breakfast. We had a wonderful stay at the Hyatt Place.Genuine Hotels.com guest review
"Family Weekend Excursion"
Goods: Clean room and pool; Friendly staff; easy access location; Family friendly; The front desk lady gave us a floor choice - a simple gesture that made my stay that much better on the top floor away from a bus load of kids. Bads: Bathtub slow to drain. Otherwise, a great hotel and well priced.Genuine Hotels.com guest review
Did not tell us in advance about pet fee. Website says pet friendly.Genuine Hotels.com guest review
"Comfortable, convenient, clean, courteous!!!"
We needed a place to stay with our two adult daughters between wedding showers on Saturday (northeast of GR) and Sunday (west of GR). Upon arrival, we were greeted courteously and were given clear explanations of all amenities (of which there were plenty), the two queen beds and couch worked perfectly well for sleeping, and the breakfast buffet was […] a nice bonus on Sunday morning - making this an outstanding value. Read moreGenuine Expedia guest review
very nice hotel, comfortable lobby and access to snacks, hard to find, even with GPS, we passed it right by! No sign, indicating "here is the Hyatt", refrigerator had no mini-bar, which was nice, but there was no freezer.Genuine Hotels.com guest review
The hotel was beautiful. Only complaints are: when we checked there were no towels, (we had to call the front desk to bring some up), the complementary tea bags had dried ketchup on it, and the fan in the bathroom was loud and we could not shut the fan and still have light. The pool was nice, a hot tub would have been a nice addition.Genuine Hotels.com guest review
I enjoyed my 5 night stay here. Very clean. Nice room layout. Didn't take adavantage of it, but food was available around the clock. Only complaint was sporadic internet access on last night.Genuine Expedia guest review
Our hotel stay was great. It was clean and comfortable and just what we needed for a night away!Genuine Expedia guest review
"Quick business trip"
Quick business trip. Staff was friendly and attentive. Clean, well kept and good layout. Will stay again if the needs arises.Genuine Expedia guest review
"Great deal hotel."
Excellent service, comfort, and accommodations. The only inconvenience was the tub did not drain efficiently. We would DEFINITELY go back.Genuine Expedia guest review
"Clean and New"
This place is great- brand new, very clean. The rooms are big and confortable.Genuine Expedia guest review
It would have been so much more comfortable if the bathroom was larger and the sink was in the bathroom, where it belongs. Other than that it was a very nice hotel. The beds are very soft and the sofa was nice place to relax.Genuine Hotels.com guest review
"Close to Dunes rides & Holland, MI"
no complains. Would stay again there.Genuine Hotels.com guest review
We loved this hotel concept of a big room with couch, 24 hr cafe and such. Glad we chose it.Genuine Hotels.com guest review
Really beautiful decor and design. The breakfast was quite substantial and the staff very friendly during any interaction.Genuine Expedia guest review
Loved it - Great!Genuine Hotels.com guest review
"Overall very good for a selct services hotel."
I would stay there again anytime I am in the area. The employees are very friendly. Breakfast is very good. Area is open and peaceful. Plenty of free parking.Genuine Hotels.com guest review
It was pleasant and the staff was very courteous.Genuine Hotels.com guest review
"Excellent Hotel...even when not so excellent!"
First let me say I'd highly recommend this hotel. Rooms were amazing, breakfast was great, location was great, service was great, etc. The only issue we had was one of our blankets for the pull out bed was dirty. We called asking for another and they quickly brought us one with a handwritten apology for the dirty blanket and four vouchers for free food […] at their eatery. I LOVE businesses that recognize a problem, quickly handle it, and give a little extra to show they care. Great job Hyatt Place! We'll definitely be coming back. Read moreGenuine Hotels.com guest review
I ENJOYED MY STAY. ONE COMPLAINT WAS IN BETWEEN THE BEDS THE CARPET WAS VERY WET. I DID REPORT IT WHEN I CHECKED OUT, SO I HOPE THAT THE STAFF TOOK CARE OF IT.Genuine Hotels.com guest review
"Great place to stay"
I was impressed with the size of the rooms. There were 2 queen beds and a sitting area with a large couch. Great for families to spread out. Is also very conducive to hold small group meetings in. Breakfast was phenomenal. The best continental I have ever had. The pool was a bit small but very safe for young children. Great, modern, clean place to […] stay. Read moreGenuine Expedia guest review
"Quick stop, but will be back"
This was just a quick overnight stop on the road, but we will definitely stay again next time we go that way. And if the rest of the Hyatt Places are as nice as this one, we will be staying at alot more of them.Genuine Hotels.com guest review
First time stay and very impressed. Friendly staff, impressive room size and great amenities. Hotel geared towards business guests but family friendly.Genuine Hotels.com guest review
"Very Nice, newer hotel"
Hotel was very nice, kids loved the pool, breakfast was good. We wished there was a hot tub.Genuine Expedia guest review
"Very clean...Great breakfast!"
I was very happy with my stay and will most likely return the next time I am in town.Genuine Hotels.com guest review
"a firgid experenice"
room was extremely cold there was cold air from the outside of into the room. You had to keep the heat on high to counter act the cold air.Genuine Expedia guest review
"Hyatt Place BC"
Nice, hotel - the room layout works well for our family!Genuine Expedia guest review
Great breakfast and spacious room.Genuine Hotels.com guest review
"Great foe business traveler"
Staff was very congenial Room was beautiful Great TV, bed Will definitely stay againGenuine Expedia guest review
"Nice for family"
This is the second time we have stayed here as an overnight stop on the way somewhere ele. Very nice staff, very clean, very family friendly and the breakfast is far better than the typical Hampton or HI Express type that we grew to expect. Highly recommend. Enjoy!Genuine Hotels.com guest review
"Good place to stay"
The only issue is that I would like a microwave in the room.Genuine Expedia guest review
"As always, perfect"
The Hyatt Place never disappoints me. I am a female travelor and this hotel makes me feel 100% safe and secure! It is small enough to be personal and large enough to provide a workout room and dining area. As always, perfect.Genuine Hotels.com guest review
Hotel lobby / cafe / bar is a great feature; though service can be slower due to personnel multi-tasking. Great ambiance. Rooms nicely decorated, spacious, and great to work from. Internet speed and connectivity could be improved but not bad. Quirky lights in hotel room - motion sensor did not detect I had walked in to the room and even though I flipped […] the light switch to "ON" I was left standing in a dark room multiple times. Read moreGenuine Hotels.com guest review
"Nicest place we have stayed!"
It was a really nice place. We loved having a full sized couch and a huge tv in our room. Only bad thing was a loud bathroom fan.Genuine Expedia guest review
We got a suite, but it wasn't two separate rooms. The bed area was seperated from the sitting area by a half wall. When traveling with our kids we prefer a better division due to their early bed time. Nice to have a Starbucks in the lobby and snacks for purchase. The surrounding area has good assortment of restaurants. Overall, nice place to stay when […] passing through Read moreGenuine Hotels.com guest review
"attending 30 year high school reunion in G.R. area"
Totally awesome experience. Would do it over again with hesitation.Genuine Hotels.com guest review
Very satisfied with all aspects of our stay. Good rates. The hotel is new and very nice. Staff very helpful. The free continental breakfast was one of the best I've seen and a real plus. Would definitely stay there again.Genuine Hotels.com guest review
"Fabulous place to stay"
One of the nicest hotels I have stayed in near Grand Rapids. The place was not easy to find..who expects a hotel in a medical park? I stayed with my hubby and four kids under ten. Very family friendly, and very large, clean room with comfortable beds. The only downside was that there was no hot tub, and the pool was chilly.Genuine Hotels.com guest review
"A great first stop on our road trip..."
This was a great place to stay for our first night of our vacation. We were doing a road trip. I wish we could have stayed here all week long! The room was amazing (just a basic room), great looking hotel, very modern, amazing free breakfast!!!! I would have loved to stay here all week! The staff were super nice and friendly! It looks like it is a new […] area as well that is still developing. Read moreGenuine Hotels.com guest review
WorstGenuine Hotels.com guest review
"Hope to stay here again!"
I try to stay in a Hyatt Place hotel whenever possible; my experience is that they are ALWAYS clean, really well-kept, and comfortable. This Hyatt Place had the best breakfasts of any I've stayed in; 2 different egg-sandwich options every morning, made fresh, with fresh vegetables (mushrooms, spinach). The hotel is on the OUTskirts of the GR area, which […] wouldn't be great for someone wanting to spend a lot of time in the downtown/Cascade/Ada/Rockford areas, but for my travel purposes this time, it was perfect. Added bonus was that the hotel is about 20 minutes closer to the beach than if you are staying downtown. Only glitch was that I couldn't find anyone in the front desk area when we needed to check out (at 4:30am), and the self-check-out machines were turned off. Read moreGenuine Expedia guest review
"My Favorite Place to Stay!"
I LOVE HYATT PLACE! It is our first choice of a place to stay when we are travelling. This one did not disappoint us. Staff was friendly and helpful. The breakfast can't be beat. And I could take up residence in the room!Genuine Hotels.com guest review
"close to family event that was taking place"
Hotel staff was very friendly, efficient, & helpful. Explained all amenities very well. Great breakfast area & food!Genuine Hotels.com guest review
"Nice hotel but poor service"
This is a nice, modern style hotel with spacious rooms but the service needs substantial improvement: limited food selection, slowly responding staff and cleaning personnel, breakfast hours variable and not communicated at check-in.Genuine Hotels.com guest review
"Room was awesome & a nice surprise!"
We have such a great room that was wonderfully decorated and HUGE! The large sectional couch was a nice touch. The front desk staff was very friendly. The breakfast buffet was very tasty and had a nice variety of offerings; however, get down there way before it closes because they let the food begin to run out at least 30 minutes before the breakfast […] time is over! Read moreGenuine Hotels.com guest review
This hotel reached perfection in my opinion, everything exceeded our expectations. The room was spotless and looked as though no one had ever stayed there before us. Kudos to the staff, housekeeping in particular. If the hotel is energy-efficient (and I'm sure it is), there is plenty of hot water and lIght. No low-flow tepid showers or ghastly flourescent […] dim-watt lights here. Professional, friendly staff and ample parking, with good restaurants and shopping nearby. We love the consistent quality of the Hyatt Place, and it is now our preferred hotel. In general though, the Grand Rapids area must have a strong hotel association because the hotels in general here, regardless of the chain are very clean and nice. Read moreGenuine Expedia guest review
Excellent.Genuine Hotels.com guest review
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