"Lovely hotel and an enjoyable stay"
Staff were all friendly and very welcoming. We stayed in a standard double room which was very comfortable and clean - a lovely room also. We had breakfast in the hotel restaurant which was very nice and there was a wide variety for the breakfast buffet. Location was perfect and only a 5/10 min drive into the town, but we also did pass some lovely pubs […] on our way into town. Definitely recommend for a night away or short weekend trip! Read moreGenuine Hotels.com guest review
Great hotel with a superb pool and jacuzzi. Staff very helpful and friendly. The restaurant was horrendously overpriced as was the bar (£12/£14 for a large white wine and a pint of larger). The room was large, but basic and the bed was very uncomfortable. Great location though as perfect for visiting nearby Stratford upon Avon. We would return, but […] would spend less time/money eating and drinking in the hotel. Read moreGenuine Hotels.com guest review
Wish our stay was longer, we booked last minute for a friends wedding at a nearby venue, and was very happy with our choice. The staff were very friendly and the facilities were excellentGenuine Hotels.com guest review
The room was reasonable for price we paid ....however had we been paying full rate we would certainly have been disappointed as not as luxurious as it seems on websites the room we were in was in need of a décor overhaul and good clean(cobwebs in bathroom), also disappointed by lack of freeview on television in roomGenuine Hotels.com guest review
"really enjoyable stay"
the hotel was ideal for our needs, all staff were great, we had our 22month old grandson with us and he loved it, thank youGenuine Hotels.com guest review
Great hotel, beautiful location. Just what we needed! brilliant staff, hotel was clean and tidy with fab swimming pool.Genuine Hotels.com guest review
We really enjoyed our stay - facilities were fabulous and location was brilliant - can recommend both village restaurants too they were great value for moneyGenuine Hotels.com guest review
"A lovely escape"
After a warm day during the incredibly hot July weather, it was lovely to book in to the hotel and enjoy a refreshing swim in the pool. The rooms were very clean and comfortable and the staff friendly. We were sorry to be staying for only one night but would certainly plan to return again in the future.Genuine Expedia guest review
"very good all round ,"
Very comfy beds , very clean room , excellent location, for the surrounding area, very good breakfast , very good. loved it . evening meals need to be less expensive, more on a par with the local pubs , which we found to be very good.Genuine Hotels.com guest review
"golden wedding celebration gift"
all staff we met were helpful and pleasant. Pool great not too busy, hot day and doors open to allow sunbathing. food good, we dined here for two nights and service excellent. We would stay again.Genuine Expedia guest review
"Excellent Location for Stratford Upon Avon"
We enjoyed our stay at the Ettington Chase. The bathroom could do with an upgrade, the TV Picture was very poor quality, and the restaurant menus could have been better. It was not terrible, However, the room, the bed, location to Stratford were all great. The grounds were lovely, with deck chairs and outdoor games, The pool was fabulous,very clean. […] We never saw the staff. Would definitely stay again. We stayed on a room only basis as the breakfast is very over priced, but managed fine with some fruit. Read moreGenuine Expedia guest review
"Great hotel for week end break"
I booked the hotel for my partner's birthday celebration. He was appropaitely pleased with the hotel and location, as we love the Cotswolds. The reservation staff at the hotel, particularly Abby, were exteremely helpful when I called and made multiple requests for room type and facilities. Our room exceeded all my expecations and more, it was very comfortable, […] very spacious and very tastefully decorated. The bathroom with a separate bath and shower unit was spacious and very pleasant. The reception staff were very helpful and informative. The breakfast buffett was well stocked with a large selection of choice, and continuously replenished. The only downside on the service was at breakfast. The hotel was busy and the breakfast room v v busy but there were not enough staff, so the service was appaling - tables not being fully laid after last guests, so missing some crockery and cutlery; waiting ages for tea and toast order to be taken; waiting ages for it to come; and dirty tables from previous guests not being cleared through our whole meal. Read moreGenuine Expedia guest review
"Comfortable and convenient, wifi useless"
Nice place but the free wifi was useless. I'm sure it would work if you opted to paid for it.Genuine Hotels.com guest review
"1* staff 2* room and food"
Receptionist didn't look like she wanted to be there, breakfast poor greasy and cold, room had mould spots on wall, had the smallest window I've seen and wobbly tv. We eventually got moved after complaining but no real acknowledgement or gesture for the inconvenience in moving rooms to what was a clone room with no mould and without a cistern problem. […] Pool good and in nice grounds but not worth the money...would have been better room in a travel lodge. Read moreGenuine Hotels.com guest review
The location was great and the property is beautiful but as a "4 star" hotel? I don't think so. Service was slow. The rooms lacked so much. No tissues, no fridge, soft old matress, outdated bathroom.Genuine Hotels.com guest review
Room was disappointing for 4 star rating. Stayed in better, cheaper travel lodge. Curtains dirty, furniture damaged, tv reception poor, bed uncomfortable, pillows ridiculous, bath rusty and dirty. Staff were friendly and rest of facilities good standard. Ruined my weekend as was husbands birthday and went to Silverstone. Not great really, would not […] go again to hotel. Read moreGenuine Hotels.com guest review
"Great hotel for a weekend break!"
Lovely hotel, staff very courteous and helpful. We didnt eat there in the evening but the breakfast was lovely, everything you could think of to eat. The Chequers Inn just over the road was superb as well.Genuine Expedia guest review
I unfortunately forgot some toiletries and when I asked at reception there was nothing available and suggested I go to the village post office. When I replied it closed at 6 on Sundays, this was checked up via google! I had to drive into Stratford which was a 10 mile round trip. A hotel should always have some emergency supplies.Genuine Expedia guest review
"OK. A bit tired, nice gym/pool"
Big event type hotel. TV broke and little apology. Nice small gym and pool. Food nice. Very busy on my visit with a big corporate team building event. Nice surroundings.Genuine Hotels.com guest review
"Enjoyable and relaxing"
Nice hotel, friendly staff, good location for stratford. Bed was too soft however the room was very nice overall. Fantastic breakfast buffet and the pool topped it all off, although was empty and might get a bit cramped if it was busier. Really enjoyed our stay and would stay there again!Genuine Hotels.com guest review
The hotel far exceeded our expectations, the facilities were excellent and service brilliant. A really relaxed visit.Genuine Hotels.com guest review
"brilliant service poor wifi"
the hotel was brilliant. the cleanliness and maintanence was perfect. the staff were brilliant. the food was lovely. the only thing that lets it down is the wifi. in this day and age people look specifically for hotels with free wifi. this had free wifi but you had to log in every 30 mins.Genuine Hotels.com guest review
"Good value for money"
The rooms were quite basic but clean and modern. Shower was slow & rubbish, bathroom could do with makeover - rust around plughole etc but nothing major. Grounds and public areas were lovely. Good value for money and would stay again.Genuine Expedia guest review
I have only praise for this hotel. The rooms were spacious and well-designed, the hotel was well-kept and the food (breakfast included) great and well-priced. The best feature of the hotel was, however, the staff. It is not often that I am really taken aback by levels of professionalism, courtesy and willingness to help of hotel/restaurant employees […] in this country (and I am British) but the staff here were truly exceptional, including reception staff, bar staff, restaurant staff and porters. Really impressed. Would definitely stay here again. Read moreGenuine Expedia guest review
we recently stayed for 2 nights - swimming pool said only to be used if guard on duty or with another person which is difficult when you are on your own. Didn't feel staff generally asked if everything was OK, whether we'd enjoyed stay etc.Genuine Expedia guest review
Our room was great and clean, the staff was lovely and friendly and the breakfast buffet was really good (I'm gluten intolerant, and the bread I got was lovely).Genuine Hotels.com guest review
"Great Conference and Hotel with fantastic service"
The hotel is set in its own neatly groomed grounds in beautiful Warwickshire village of Ettington. If you wanted to visit Warwick Castle, Stratford-upon-avon and the very close Cotswalds. The services offered by the hotel is of a high standard. The rooms are clean and have a flat screen TV and a shower with half bath which was a little negative point […] hence the 4/5 for room. The food is of a very good standard and offers some interesting variations on the usual hotel food. Read moreGenuine Hotels.com guest review
"Lukewarm hottub, average rooms, great location"
This place was average, and not worth the money in my opinion. The room was average, and we had some maintenance problems, with non-controllable heat, leaky faucet, and a bathroom door that wouldn't close. The hot tub was lukewarm, and the breakfast provided in the morning wasn't that great. Great area, though, although I wish we would have stayed directly […] in Stratford. Read moreGenuine Hotels.com guest review
"Nice break away"
Generally an enjoyable experience with good food at the restaurant-both breakfast and dinner. Disappointed there was only enough teabags for 1 cup of tea each in the room but this was not a problem when we asked for more. On the whole we had a lovely weekend and the Murder Mystery Weekend looked lots of fun!Genuine Expedia guest review
"Great location for Stratford Upon Avon sites"
We found the hotel ideally situated for our visits into Stratford Upon Avon and surrounding sites. The amenities available in the hotel were very good and accessible ie Gym,Pool inc Jacuzzi. we only used the restuarant for breakfast, however the service was very good and the buffet range covered all requirements. All staff were very friendly and he […] lpfull. Read moreGenuine Hotels.com guest review
enjoyed our stay- staff helpful if had any problems(e.g had trouble getting into our room which was sorted very quickly ) enjoyed gym facilities altough was disappointed that some equipment wasnt fuctioning properly on first day and no one was on hand to ask - swimmimg pool/jacquzzi/sauna good - found breakfast dissappointing as wasn't very hot(we paid […] £10 each as was special discount for booking in advance(original cost was £14.95- certainly wasn't worth that)room was very comfortable and very quiet - would stay again but wouldnt have breakfast . Read moreGenuine Hotels.com guest review
My visit was short, arrived at midnight and my booking was not in place but the night team just got me in my room and delt with it the next morning. Room was good, I did not stay for breakfast but will go back.Genuine Expedia guest review
"Handy for nearby attractions"
Excellent for family stop over between visiting Warwick Castle on one day and Birmingham NEC the next day. Breakfast would have cost over £10 each but we just went to local Morrisons on route to Birmingham. Has a lovely pool, hot tub and sauna all included in price. Really great pub (white horse) in walking distance with outstanding food and for curry […] lovers you need to visit cafe chutney which is a drive away, towards Stratford upon Avon. A great base for exploring Read moreGenuine Hotels.com guest review
"2 day stay, just outside Stratford"
Nice hotel, nice pool, nice country location, about 10 mins drive from the centre of Stratford Upon Avon. Main course in the evening wasn't the best, but we mentioned this at the end and received our carafe of wine for free.Genuine Hotels.com guest review
"Ideally placed for Cotswolds"
We were part of a group of almost 30 people and the service we received was excellent and over and above what one might have expectedGenuine Hotels.com guest review
Lovely accommodation, clean and tidy. Restaurant was very good, staff were friendly and accommodating. Food was very nice. The only criticism we can make is the bar area was very cold, felt uncomfortable to sit and relax in, otherwise very nice hotel.Genuine Expedia guest review
"Good bulk standard business style hotel"
Nothing to complain about and nothing to rave about. Good bulk standard business hotel come conference centre. Not a lot of character or warmth to the place. Good sized room, nice warm pool and decent breakfast. Only one member of staff on reception at peak checkout time (10.20) which caused a bit of a delay.Genuine Expedia guest review
"Great for a relaxing,friendly break."
All the staff were very helpful and made stay very relaxing.The two local pubs are well worth visiting.Genuine Expedia guest review
"O.K but not brilliant"
A very attractive appearance and good welcome. Very nice swimming pool and very comfortable bed. However when we went down to restaurant we waited at entrance for over 10 minutes, five members of restaurant staff passed us and ignored us. Finally maitre d' came over and said that it was fully booked. Since we had been recommended the restaurant on arrival […] but given no indication that we would need to book it was irritating at this late stage and having been offered no alternative such as bar meals we had to drive to a local pub for a meal. Later when we moved the armchair in the room we found lots of fluff and about ten coins so evidently the cleaning was a bit cursory. Several of the ceiling tiles in the corridors were badly stained. Reception staff were very helpful but generally not impressed. Read moreGenuine Expedia guest review
"Hotel quite good very cold"
The hotel bar was extremely cold not comfortable for having a drink. Fire alarms went off twice around 9pm the staff did not handle very well I saw no fire warden and there was lots of confusion! This was disappointing as the hotel itself was ok.Genuine Expedia guest review
Bigger hotel than you think, the breakfast was good however the staff were run off their feet and it took ages to get tea/coffee and toast as the staff were trying to clear away tables and set them up for the next guests and didn't have time for guests already seated. The breakfast itself was good dont get me wrong but not enough staff on for the amount […] of guests. Read moreGenuine Hotels.com guest review
Beautiful hotel best, I would recommend it my friends.Genuine Expedia guest review
very nice hotel, although a little bit out of town. Breakfast was very good would reccommend it to anyone staying there.Genuine Expedia guest review
"Fantastic for a couples break away"
Fabulous hotel set in beautiful grounds, just a 5 min drive away from the town centre. The pool and jacuzzi facilities were great.Genuine Expedia guest review
"nice hotel for a night's break"
We had a lovely relaxing night away. There was a little dirt in the bath and the room looked a little tired. The bed was very comfy. The leisure facilities were great and the restaurant was reasonably priced and very tasty food! Breakfast was superb! What the room might have lacked the food definitely made up for!Genuine Expedia guest review
Hotel was pleasant although from the advertised pictures wasn't aware it had attached bedroom blocks which looked nothing like the house in the pics. Ordered dinner which was nice but very small portions and not very good value, I got 5 home made chips and a tablespoon of mushy peas with my fish! Pool and Jacuzzi were clean and warm! I would go aga […] in! Read moreGenuine Hotels.com guest review
"close to all must see sights"
everything perfect, good gym, pool, sauna etc. Shame jacuzzi not working but everything else was nice.Genuine Hotels.com guest review
"Good for a break"
Nice hotel, good pool- looks a little different from the photos they have on the website, but overall an enjoyable stay.Genuine Expedia guest review
The hotel facilities were lovely, the food was good and the rooms excellent.Genuine Expedia guest review
"Nice & relaxing"
Visited this hotel as a birthday treat. Was clean and comfortable. Breakfast was buffet style and had a good selection. All staff pleasant and friendly. Spa and gym added benefit. Nothing to complain about at all. Nice pubs in the village for a drink/something to eat. We spent the Saturday in Stratford and a taxi was £16 each way so it is a little far […] out but for the price and the facilites we wanted Ettington Chase was perfect. Read moreGenuine Hotels.com guest review
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