Holiday Inn Lake Charles W - Sulphur - Sulphur

Very Clean, Friendly Staff. Love the free laundry room and great coffee made 24/7!

Genuine Expedia guest review

We had a hard time falling asleep,the pillows were like cushions from a love seat,I expected more comfort from a Holiday inn,Our necks hurt the following day.

Genuine Expedia guest review

This hotel is perfect of you're traveling on I~10....staff is very friendly.. Rooms recently remodeled end smelled like paint a little.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is very new, clean and quiet. Staff very friendly. Highly recommend.

Genuine Hotels.com guest review

Great, clean facility with comfortable beds. The only issue we had was asking for extra towels and having to call back down after 30 minutes of waiting. Overall a great stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front disk william did not welcome us and not even have any smile. According to Hotel.com we can check in at 2PM but William tell us the check in time is 4PM also check out time is one hour early than the hotel.com list 12PM and when we come in at 4PM he tell us only one room is ready we have to wait for another room.Then he give us the wrong key […] to enter the room so I have to go down stair to get the correct one and one of the room the A/C digital panel did not work and it is very hot in the room. Also we have breadkfast included but he did not give me the Voucher for next day breadfast. I will not come back. Read more

Genuine Hotels.com guest review

The beds were comfortable & staff very polite & friendly.

Genuine Expedia guest review

AC was not functioning. Clearly an on going problem as the setting was already put at 59 by someone. Don't take a chance, there are a bunch of hotels together in this area.

Genuine Hotels.com guest review

Recommend highly..Very nice property and staff was friendly and helpful.

Genuine Hotels.com guest review

The room was not cleaned well as there was trash on the floor in the bathroom and they left the partially used mouthwash and lotion instead of new ones. They couldn't figure out how to use the breakfast coupon and it took me 20 minutes to get it straight. It was definitely not worth the price.

Genuine Hotels.com guest review

Very disappointing from the minute we walked in and no one could locate our reservation. It took 30 minutes plus on the phone with Expedia and Holiday Inn (who blamed each other for the error) to get our room.

Genuine Expedia guest review

The hotel was great very clean an smoke free, which is what we love. The staff were very friendly, helpful and courteous. Jacqueline at front desk and I think it was Connie at breakfast were very helpful and friendly to my wife and I.

Genuine Hotels.com guest review

Big room, quiet, & at the end of the road.

Genuine Hotels.com guest review

Great-looking hotel. No problems what so ever. Didn't try the breakfast.

Genuine Hotels.com guest review

The rooms were clean and neat, the only issue i had was there was only one coffie cup in the room for two, i had to ask for another cup each day!!!

Genuine Hotels.com guest review

room was clean and comfortable, staff polite, plan to stay here again on business

Genuine Hotels.com guest review

The staff was excellent! The room was very clean. Bed was kind of hard but thats a matter of preference. For over a hundred bucks a night though I would expect more.

Genuine Hotels.com guest review

Took my son for his 21st bday. Had a blast. Room was clean. Hotel staff was great. Very quiet! Will be staying there again!!

Genuine Hotels.com guest review

My husband and I have stayed here once before and so coming again was an easy decision. Everything was great. But the icing on the cake was what happened after we left. We checked out on a Monday morning and drove home. The next day my husband headed for work and was going to put his rifle in the safe at his office. He searched the truck and then remembered […] we had taken it in the hotel room when we checked in. But we had forgotten to get it when we checked out. I called the hotel right away and a sweet lady by the name of Carol knew what I needed the minute I told her my name. She told me right away that they had found it in the closet and it was locked up safe and sound in the managers office. We were so pleased that they had taken care of this so nicely for us and that we were getting the gun back. We will be going to get it in a few days and they said it would be there waiting for us. So many times when you leave something in a hotel room you never see it again for some reason or another. We feel very blessed and certainly will be staying here whenever we are in that area again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was not bad, but was durty in the rooms, not very well cleaned at all had mud on the carpets.

Genuine Hotels.com guest review

EXCELENT!!! I HIGHLY RECOMEND THIS HOTEL AND THE NEXT TIME I AM IN THIS PART OF LOUISIANA, I AM GOINT TO STAY HERE.

Genuine Hotels.com guest review

We trusted expedia to pick this hotel for us and we were extremely satisfied. The room was beautiful, clean, and the bed incredibly comfortable. We did not have the opportunity to eat at the hotel but will definitely try the grill next time.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel was new and modern and the room was very comfortable. Staff was friendly and helpful. Easy access to the freeway.

Genuine Hotels.com guest review

You are not able to put this address in Sat Nav and is hidden at the back of the surrounding hotels. As we only needed the place to sleep and shower for 2 nights I can't really say much, it did what we wanted, but I'm sure we could have paid less elsewhere for the same.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Most Comfortable stay for the money. Cant go wrong.

Genuine Hotels.com guest review

Overall the hotel was nice but seemed smaller than it appeared online. Twyla and Patrick are great employees and were very helpful in making our trip great.

Genuine Hotels.com guest review

Everything was pretty good for the most part. Clean sheets, clean room, friendly staff. The only problem was when my wife went to the bathroom the following morning she saw a pair of ladies underwear under the bathroom sink pedastal. A small cleaning oversight that could have cost someone there marriage. Good thing I didn't go back to the hotel without […] my wife or that would have been hard to explain. If you stay here or anywhere else for that matter it would be wise to do a full inspection under beds and sinks and anything else in the room to make sure it is panty free. Read more

Genuine Hotels.com guest review

for the most part everything was okay, i expected some kind of complimentary breakfast, whether it was bagels or pancakes and eggs, the elevator was a bit slow, the carpet under the ac was soaked i guess it was dripping, i also expected the people at the front desk to be a little more welcoming, when we first arrived i was at the desk for at least 30 […] seconds before the man picked up his head to notice me and greet me. The bed was very comfortable, and late check greatly appreciated... overall id give it a 6.5 out of a 10 Read more

Genuine Hotels.com guest review

Re-cap--The hotel was obviously new. It was clean and nicely decorated for the price. The rooms were a little loud, meaning you could hear people above and around you. And the picture of the pool is VERY decieving; it is small and the area around the pool is cramped. I would not stay there for the hotel's regular price; but I would stay again for the […] price given us by Expedia. Trick is, to get that price we could not be told which hotel we were in until we paid for it. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was a little small but overall was very comfortable. Bed firm but nice. Loved the artwork on the walls and furniture - modern and clean. I wish there was a continental breakfast but they do have an on-site restaurant (didn't check the prices but looked very nice). Loved the fact that the pool was inside (in case of rain) but needs more furniture […] to sit for all of the parents/people tanning outside. One feature I did enjoy was a one-way entrance. I felt secure because one would have to walk by the front desk. Price was reasonable for the rating. In conclusion, I would stay at this hotel if I visit the Lake Charles area again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review