Holiday Inn Express & Suites, Lake Elsinore - Lake Elsinore

OK

Genuine Hotels.com guest review

Awesome! Clean, Quite and fab breakfast!

Genuine Hotels.com guest review

Was very pleased with our stay. Plan on returning next year.

Genuine Hotels.com guest review

The gentleman at the front desk upgraded us to a King Suite, and the room was really beautiful! Quiet, comfy and very relaxing.

Genuine Hotels.com guest review

Nice place clean quiet.. Several good places to eat close by. The free breakfast was great. We will definitely return to this hotel.

Genuine Hotels.com guest review

Nice breakfast. Staff could have been friendlier.

Genuine Hotels.com guest review

My stay was not up to my standards. The mini refrigerator had heavy frost only in the freezer area and appeared to not be cold in the lower part. The air-conditioner/heater was extremely noisey throughout the night. The landscaping was horrible, broken down wire fence, untrimmed grass, etc.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We stayed for two days and they wouldn't clean the room. The management and staff were very rude. I will never stay there again!!

Genuine Hotels.com guest review

Very nice hotel, only 4 years old. Not near any restaurants and tucked behind a Shell gas station. Probably the best hotel in town and friendly folks. My room overlooked the storage lot for a roofing company...

Genuine Hotels.com guest review

wonderful. will stay again. great breakfast

Genuine Hotels.com guest review

I checked with the hotel before I booked and was told ALL the rooms with a double queen bed were suites with a sofa bed. As our vacation was with 2 adults and 4 kids, this was very important. The pictures on the site backed up this info. However, when we got there, the room was very small and narrow with no sofa bed. When I inquired to the front desk, […] I was told they had no such rooms and had no idea why there was a picture of a room with a sofa on the Hotels.com website or their own (I showed it to her from my iPad. As we had checked in late at night, I made an additional inquiry of the day manager who told me the rooms were not available and that the mistake had been made by Hotels.com. When I explained he was the one I had spoken to on the phone, he told me he would try to accommodate me on the 3rd night of our stay. When I checked back on that 3rd day, I was told by yet another person, no such rooms existed. Needless to say, I ended up having to buy sleeping bags for two of my kids who spent our vacation sleeping on the floor. Additionally, the "full breakfast" advertised was nothing more than GREASY bacon, thawed out egg with american cheese (which was called an omelet), overly cooked biscuits and a slop gravy which had some kind of smelly mystery meat. Very poor experience. Read more

Genuine Hotels.com guest review

Very comfortable room. Beautiful hotel. Ejoyed our stay but wished it was longer.

Genuine Hotels.com guest review

Loved the room, enjoyed on demand TV service, nice décor, however, on one stay, the air conditioning switch to adjust the air conditioning speed was broken. And I could not turn the air speed from high to low at night so it was a bit loud when sleeping. When I stayed another time, I had to fiddle with the temperature control to get the air conditioner […] to work properly. Air did not turn on when set to auto, but it worked when I changed the setting to night. It was a fantastic room, but the staff should inspect the temperature controls a bit more. Read more

Genuine Hotels.com guest review

Staff was great. Quiet and peaceful rest. Freeway near by but I could not hear a thing.

Genuine Hotels.com guest review

The price and room size with 2 queens for 3 adults was very comfortable. When including a very complete buffet breakfast, easily worth another $30-40 for 3 adults, it couldn't be beat. Anewer facility very near freeway but evening traffic can be problematic. A/C worked well but was a bit noisey during the night and since we hit a March heatwave we couldn't […] do without the A/C. Pool was indoors and room was way to warm. Even with these 2 minor problems I would stay again for the right price. Was told at check-in that with Hotel.com booking I wasn't eligible for Holiday Inn Priority Club award points. Read more

Genuine Hotels.com guest review

We were very pleased with the employees, especially the attendant at the breakfast, she was very warm and friendly, meet all our needs. Kept the food supplied, and cleaned up after everyone was done. Manager was very pleasant and helpful.

Genuine Hotels.com guest review

It was just excellent

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel room was clean and okay for a short stay - the indoor swimming pool was pathetic, the water was freezing and the pool room was 90 degrees. Breakfast was fine

Genuine Hotels.com guest review

We have a very nice stay here. The room was clean the staff were nice and the free breakfast was plentiful and tasty. Can't really ask for more... nice price too.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Items for coffee were not replenished for 3 days in a row.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The stay was great, the bed was confy, I decided to get two queen beds just because it was cost effective rather than paying more for the king bed of course we slept in seperate beds which was really great for both as we both like our sleeping space, lol! we both were very happy, considering that we are not much travlers nor do we get opportunities […] to stay at hotels unless we have some kind of perks from Pechanga Casino Hotel, lol. Pechangas rooms don't offer you free coffee, iron, microwave or even a hair dryer. Here we had it & more, breakfast was included & the check out time is 11:00am even more time to sleep in, all was great, staff was kind. Keep this place in mind. :) Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

it was ok, we did forget somethings in the room and called right away, but the maids said they didnt find anything in the room... a bit odd i would say!!! i guess some other kids got some x- mas presents...

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

After changing hotels because of a bad experience, we were happily surprised at the overall excellence of this one. Thank you.

Genuine Expedia guest review

Great place,nice tv, desk for work station, clean rooms. No wait for breakfast. All around nice place.

Genuine Expedia guest review

Hotel Quality very good and quiet despite location near freeway. The self-serve breakfast was nothing special because of no fruit and OJ was watered down.

Genuine Expedia guest review

it was great everyone there were very nice and helpful

Genuine Hotels.com guest review

Staff very helpful, front desk does a great job!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel is great, the staff is amazing. I will stay here and here only when in the Elsinore area.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Everything was great. Staff was friendly and the place was clean. We would definitely stay there again!

Genuine Hotels.com guest review

Very clean and more cable channels than any hotel in which we've ever stayed.

Genuine Hotels.com guest review

Excellent, love breakfast, so convenience

Genuine Hotels.com guest review

We have stayed here several times and have always given a high rating. Unfortunately this time the bathroom was not cleaned as well as we have come to expect including long black hairs in the tub and the shampoo and lotion bottles had not been replaced with new one's.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was a little hard to find, but once we got there, it was exactly what I hoped for. Checking in and out was a breeze. The rooms were very clean and comfortable. The only thing that I would have changed was, the pool hours. The pool is only open until 10 pm. We got there late and after a hot day, we would have like to be able to swim a little […] longer. Other than that, it was perfect! Read more

Genuine Expedia guest review

Your hotel is one of the best I have stayed in. The staff was very accommodating and very helpful. The quality was up and above anything I expected. They made our visit very nice. I booked the room and later wanted to update but decided not to and when we arrived I found out that what I wanted was what were set up for. I will surely visit your hotel […] again when we visit the area. Thank You very much Read more

Genuine Hotels.com guest review

Staff was very friendly and room was clean. Breakfast is pretty good but eggs were kind of mushy. A 5 overall.

Genuine Expedia guest review

It was very pleasant. I have no complains, however I have one suggestion. Wireless internet should be provided at free of cost in the room.

Genuine Hotels.com guest review

I have to first say that the hotel staff was very courteous and prompt. The housecleaning wasn't great. The first thing I noticed was lots of bite-size crumbs under the bed (like they were swept under the bed?) then my room wasn't even cleaned one day while I was out. My "Do Not Disturb" sign which I put on the inside of the door when leaving was gone […] so obviously someone came into the room. I've traveled a lot to many hotel chains and this is the first time my room wasn't cleaned. Oh, and the bathroom door is inconveniently located and on a spring hinge so you couldn't keep the door open. Also, Wi-Fi wasn't working but luckily they had a network cable for hard-wiring to the Internet. Read more

Genuine Hotels.com guest review