All hotels in New York, New York, United States of America
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 1,128 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.2
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Nice hotel close enough to Times Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel close enough to Times Square and other popular NYC spots without the high price.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
2.0 / 5Fair
"so small than I expected"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We booked a king size room, so small than I expected. It doesn't worth that price
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time in NYC. This hotel is in a great location. Easy walk from Penn station. Loved it
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Thank You"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good Stay.
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel has a great location. Near macy's herald square, subway station right on the corner. We stayed on the 6th floor, so we could hear everything from people walking in the sidewalk, cars, trucks and police siren.
Genuine Hotels.com guest review
5 night family trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Christmas Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent staff, to include Breakfast Host. Clean rooms, Maria on front desk was very helpful to help me with problem.
Genuine Expedia guest review
Response by Hampton Inn New York - 35th Street - Empire State Building
Season Greetings To You and Yours On behalf of our entire team I would like to personally say thanks you for choosing to stay with the Hampton Inn 35th Street Manhattan Empire State Building. We are happy our staff especially Maria, the services and location provided a great overall experience and that you took the opportunity to share these experience. We do hope to have another opportunity to serve you in the future. Warmest Regards C. Collins Front Office Supervisor
Other trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Excelent!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was perfect!
Genuine Hotels.com guest review
6 night family trip Dec 16, 2014
André
US
4.0 / 5Excellent
"Nice hotel near subway, bus lines and shopping."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff were very friendly and helpful! The room was very small but neat and clean, no real closet. The location was noisy but close to the subway and easy walk to Times Square, Macy's etc. I would definitely stay here again.
Genuine Hotels.com guest review
2 night romance trip Dec 11, 2014
michael d
US
4.0 / 5Excellent
"Great location, wonderful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Average size room for NYC with double beds. Full tub/shower. Comfortable beds and pillows. Towels are on the smaller side and not as thick as at some places, but they worked fine. Small closet with ironing board & iron. Three drawer chest with flat screen tv on top. In room safe in the closet. Not much room to walk around, but worked fine for family of four with four travel size bags & backpacks (large suitcases would be more difficult). Very quiet. Little to no street noise in our room which faced another building, not the street. Relatively quick elevators even with a busy hotel. Free water bottles on arrival & free hot chocolate, hot tea & coffee 24 hours a day. Normal complimentary breakfast. Some items rotated day to day - waffles, omelets, turkey sausage, roasted potatoes, French toast sticks, oatmeal, cold cereal, bagels & other breads, fresh fruit, etc. Plenty of seating. Place to store luggage on day of departure. Incredibly nice and helpful hotel staff! Great location for sightseeing and shopping. 34th street/Herald Square subway stop just a few yards away on same side of the street. Empire State Building at opposite end of the street. Easy access to uptown & downtown via subway. Less crowded area than Times Square, but within walking distance of TS and Theater District. Drugstore within a block for food, toiletries, medicine, etc. would definitely stay here again.
Genuine Expedia guest review
Other trip Dec 16, 2014
Laura
US
4.0 / 5Excellent
"MY STAY AT HAMPTON INN"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
FINE OVERALL. THE HOTEL HAS ONLY TWO ELEVATORS: FOR A 20-STORY BUILDING THIS IS INADEQUATE -- MY ONLY QUIBBLE.
Genuine Hotels.com guest review
4 night trip with friends Dec 4, 2014
lowell
US
4.0 / 5Excellent
"Nice place near Times Square"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff were great! Food was good, rooms were as expected.
Genuine Hotels.com guest review
4 night trip with friends Dec 4, 2014
Candy
US
5.0 / 5Outstanding
"Still like new!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my second visit to this hotel and I certainly would return. I stayed the first year it was built (about 5 years ago) and it still seemed brand new to me. The staff was friendly and the room was very clean. It is a little small, but that is to be expected in Manhattan. I love the convenient location because we could walk to everything in midtown. I would definitely stay here again!
Genuine Hotels.com guest review
4 night trip with friends Dec 4, 2014
darlene j
US
5.0 / 5Outstanding
"Nice hotel and the staff is awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
2nd or 3rd time we've stayed at this hotel and it is a very nice place to stay. Maria at the front counter is a doll and a very nice and friendly person. Luis who, I think, runs the breakfast bar is just outstanding. The man is constant motion, making sure that everything is filled. He also was/is very nice to my daughters. Next year, when we visit NYC, we will definitely return to the Hampton Inn on 35th street.
Genuine Expedia guest review
Other trip Dec 9, 2014
RD
US
5.0 / 5Outstanding
"We would stay at this hotel again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We would stay at this hotel again. The price was right, the hotel was clean and the breakfast was very good.
Genuine Hotels.com guest review
2 night family trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Clean, not fancy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff were not overly friendly, but not rude. Room was very clean. Heating system took a significant amount of time to heat the room considering the size of the room. Mattress was comfortable but sheets were starched to the point of discomfort. Complimentary breakfast was a big plus, especially in NYC-lots of choices, staff were present to make sure items were restocked timely.
Genuine Expedia guest review
Other trip Nov 30, 2014
Emmy
US
4.0 / 5Excellent
"Provisions"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
When reservation was made it was for one room with four adults and two children. Had we not called hotel direct we would have had no accommodations for the children. WE HAD TO BRING OUR OWN AIR MATTRESSES. I would suggest that rather than taking $800 plus dollars from folks you first make sure there are complete accommodations available. And the room was cramped!
Genuine Expedia guest review
Other trip Nov 29, 2014
nana
US
3.0 / 5Good
"Needs Work."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Probably the worst hotel food I've ever experienced in 45 years of travel. Slowest elevators in NYC. Many times neither of the two will move because cleaners are holding the doors open on the floors where they are working.
Genuine Expedia guest review
Other trip Nov 25, 2014
Harry
US
5.0 / 5Outstanding
"Comfortable stay, walking distance to Penn station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We don't regret choosing this hotel as it is conveniently located to Amtrak/NJ transit station and few feet from a subway stop. We walked to Time sq straight from the hotel. This hotel sets a mid price range standard for Mantattan. We found helpful staff and clean rooms during our stay. Plus hotel offers a free breakfast.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Extremely convenient to Bryant Park, Macys"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Visited for business. Only a few blocks easy walk from Bryant Park. Easy check-in; nice staff, room was very clean, good TV channel selections. No fridge in the room. Free breakfast with good options.
Genuine Expedia guest review
Other trip Nov 24, 2014
Mrs L
US
4.0 / 5Excellent
"nice hotel for biz overnite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice hotel
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Sister's Weekend Get Away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay in NY was the first time my sisters and I ever did a girl's trip. We found the hotel location superb for our needs. I live in California and my sisters live in NC and CT. We would definitely recommend this hotel to our friends. The staff is professional and courteous. The hotel was clean and comfortable.
Genuine Expedia guest review
Other trip Nov 20, 2014
Karen
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hot water ad coffee offerings very poor and usually empty.
Genuine Expedia guest review
Other trip Nov 20, 2014
Harry
US
5.0 / 5Outstanding
"New York Marathon stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, perfect location, clean and the staff was very friendly.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"hotel is fine"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was nice. Elevators were very slow. I did ask for 2 side by side rooms and was told they could accommodate but later was told they didn't have anything for that particular request.
Genuine Hotels.com guest review
2 night trip with friends Nov 14, 2014
Melissa
US
4.0 / 5Excellent
"Friendly and Fast Service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fast check in and Check out - Clean Room and Hot shower.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
James
US
5.0 / 5Outstanding
"overnight Halloween"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great service. They let my boyfriend and I check in early around 1p.m. and the room was ready clean. Staff was very friendly bonus was it near all shopping.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Friends in NY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Friends in NY stayed at the hampton inn had a great time rooms clean but a little small service was great
Genuine Hotels.com guest review
2 night trip with friends Nov 9, 2014
A Traveler
US
4.0 / 5Excellent
"easy to get around"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Easy to get around.
Genuine Hotels.com guest review
3 night business trip Nov 8, 2014
deidra
US
5.0 / 5Outstanding
"great hotel , great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
short stay, excellent location, friendly staff,excellent hotel
Genuine Hotels.com guest review
2 night romance trip Nov 6, 2014
Revevit
US
3.0 / 5Good
"midtown"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
nice hotel in midtown. small but functional.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Cleanliness of room; hotel service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice management and staff. Good breakfast bar. Pet friendly!!!!!!!
Genuine Hotels.com guest review
2 night business trip Sep 13, 2014
A Traveler
US
2.0 / 5Fair
"Stay at another hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Great location! The hotel roomwas clean. They had post it notes that had "the sheets were clean before you got here" printed on them, i thouht that was odd to have a post it on the headboard and why wouldnt the be clean? We also booked a king abd once again they only had doubles. We were not happy about that. Lastly, the smoke detectir kept beeping sporarically throughout the night. Which kept waking us up. We will never stay here again. There are way to many hotels in tte area to waste your money on this one. We shpukd have stated at tge hilton garden inn next door!
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
Teresa
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean and convenient
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
michael
US
3.0 / 5Good
"Godo hotel but too expensive."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The personal on the hotel do not has the best attitude. There is only a few ones that are kind people. Use a different hotel away from the downtown and use bicycle and subway for transportation That's the best option.
Genuine Expedia guest review
Other trip Oct 28, 2014
David
US
4.0 / 5Excellent
"small hotel, close to subway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location. Half a block to the subway, Convenient to everything. Friendly, helpful staff.
Genuine Expedia guest review
Other trip Oct 28, 2014
Paul
US
4.0 / 5Excellent
"Great place for launching into NYC Sites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great everything but stay in "inside" or courtyard room. They happily moved us after a sleepless first night on the street side Floor 7. Trucks and construction up the street all through the night.
Genuine Hotels.com guest review
3 night trip Oct 22, 2014
Lyn
US
5.0 / 5Outstanding
"Always a favorite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is great. It is conveniently located and the staff is always pleasant and very helpful. It's a popular hotel with international travelers as well.
Genuine Hotels.com guest review
1 night business trip Oct 22, 2014
Denise
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great stay
Genuine Hotels.com guest review
1 night romance trip Oct 19, 2014
Jeanette
US
5.0 / 5Outstanding
"Would stay here again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location! Comfortable beds. Delicious breakfast included. I would definitely stay here again!
Genuine Hotels.com guest review
1 night trip with friends Oct 18, 2014
A Traveler
US
1.0 / 5Poor
"a non starter"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Our stay never happened, because when we arrived at the Hampton Inn, we were told that "hotels.com had a problem and none of the bookings had gone through to the hotel." So my poor rating is split between Hampton Inn and hotels.com. the Hampton Inn staff was completely unhelpful. After they delivered the unfortunate news that there were no rooms available (in not a very empathetic way, too) we were told to call Hotels.com and have them deal with it. To their credit, the hotels.com people were as helpful as they could be given the circumstances and found us another (better) hotel a few blocks away, and gave us a $75 travel credit. But still an overall bad experience, and the Hampton Inn made no effort to help make it better.
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
annoyed traveler
US
5.0 / 5Outstanding
"Phenomenal!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i was given this room by Hotel.com after I was bumped from another mid town hotel and Hotel.com fixed me up but time. The hotel.com rep really went to bat for me to make it good. And as most people know, the Penninsula is one of the most outstanding hotels in the work much less New York. I always dreamed of staying there one day and it was everything I expected and more. The service was incredible!
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great place to stay in NYC. A good value & convenient to Penn Station. and subway. Room very clean and comfortable with a fabulous breakfast. Staff very friendly and helpful. We try to stay at Hampton Inns during our travels when available.
Genuine Hotels.com guest review
Response by Hampton Inn New York - 35th Street - Empire State Building
Greetings Richard, I would like to thank you on behalf of our entire team for taking the time to provide us with your thoughts about your experience at the Hampton Inn 35th Street hotel. Your overall satisfaction is our goal and we have shared your thoughts with our team members to celebrate the success. We do hope we will have another opportunity to serve you in the near future. Warmest Regards C. Collins Front Office Supervisor
2 night trip Oct 7, 2014
Richard Stanish
US
4.0 / 5Excellent
"NYK"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location just a short distance from 5th and Times square.
Genuine Hotels.com guest review
Response by Hampton Inn New York - 35th Street - Empire State Building
Greetings Alan On behalf of our entire team thank you for taking the time to provide us with your thoughts about your experience at the Hampton Inn 35th Street hotel. Our guest overall satisfaction is our primary goal and we have shared your thoughts with our team members. In addition, we are happy to know that our location was of convenience to you during your visit. We do hope we will have another opportunity to serve you in the near future. Warmest Regards C. Collins Front Office Supervisor
1 night family trip Oct 13, 2014
Alan
US
3.0 / 5Good
"PERFECT FOR LOW COST STAY"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
if you don't need a lot of high end comforts, this is the place for you....its clean and comfortable as well as centrally located in NYC.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
3.0 / 5Good
"Normal for NYC"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The rooms are much smaller than you'd find outside of NYC, but I guess the standards here are different. We paid more than $450 per night (booked on a short notice), which is too high for such a room even in NYC. The breakfast was free, but the lines were very long and not enough seating space, so we eat outside. WiFi was not bad, worked well enough for checking emails, we did not try to watch movies. There are 20 floors and just 2 slow elevators, you can easily wait for 5~10 min, and when it comes it gets packed. People click both up and down buttons, which makes them even slower for everybody. In one case we entered an elevator and all the buttons were pressed - very funny. Subway stop just around the corner.
Genuine Hotels.com guest review
2 night family trip Oct 10, 2014
Igor
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very good. Attendant that checked me in was very personable and made me feel comfortable and at home.
Genuine Hotels.com guest review
1 night trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"NICE HOTEL GREAT LOCATION"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
STAYED FOR ONE NIGHT . ARRIVED LAT NIGHT THE MAN AT FRONT DESK RUDE. ROOMS ARE OK CLEAN VERY GOOD BREAKFAST
Genuine Expedia guest review
Other trip Oct 12, 2014
COLTRAVELER
US
5.0 / 5Outstanding
"Location makes travel in city easy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location close to subway stop so easy to get around Manhatten , also easy walking distance to theatre district, Times Square ,also pretty satisfying breakfast included. Will definitely stay again.
Genuine Hotels.com guest review
3 night trip Oct 3, 2014
Bob
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed in the month of October with small kids,Good size room and a great location.
Genuine Expedia guest review
Other trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
"Weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
It is ok place to stay
Genuine Hotels.com guest review
1 night business trip Oct 5, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews